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Music keeps pausing on both iPhone and Windows

Music keeps pausing on both iPhone and Windows

Plan

Premium

Country

Canada

Device

(iPhone 6s, Asus laptop)

Operating System

(iOS 10, Windows 10)

 

My Question or Issue

My music keeps pausing randomly whenever the app is connected to the internet. 
I have already tried:

1) logging out from all devices and relogging in 2-3times

2) Uninstalling and reinstalling on both devices

 

The problem does not exist for offline playing.

 

Thank you!

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