Background samsung s9

[Weris]

Hi guys. Spotify stops playing on my S9 when i turn off my screen. 

Any ideas? 

Plan

Premium

Country

Poland

Device

Samsung Galaxy 9

Operating System

Android Oreo

[Nico]

Hey @Weris! Welcome to the Spotify Community. ^^

I'm sorry to hear this.

Please be aware that this issue is already under investigation.  Be sure to comment, like and check this ongoing issue thread out to stay updated. ^^

Peace

[Ryann22]

It has been almost a year. Any updates?

[Petya]

Hey there @Ryann22,

Thanks for asking about this! 

Can you tell us what troubleshooting steps you've tried so far?

If you're still having this issue, here's something you can try:

• Mobile Settings> Apps> Spotify> Permissions. Allow everything you see there.

• Mobile settings> Apps> Spotify> Battery> Optimize battery usage> select top All (not optimized for apps)> Spotify> disable.

• Last step - restart the phone.
   

Keep us posted!