Loading is ruler slow

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Loading is ruler slow

ZeroCool1
Visitor

Plan

Premium

Country

USA

Device

Note 8

Operating System

Android 9

 

  • My Question or Issue

When I want to open an album or artist I'll tap it then it take a few seconds before it opens and during that time I can't pause or anything 

1 Reply
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Re: Loading is ruler slow

Moderator
Moderator

Hi there @ZeroCool1,

 

Thanks for reaching out about this here in the Community and for the info you've given us by far.

 

For us to be able to look into this, it'd be great if you'd let us also know the following:

 

  • Exact version of Spotify
  • How much storage space is there available on your device?
  • Do you have an SD card?
  • Does it happen on WiFi or 3G/4G?
  • Home or work network?
  • Do you use any cache-clearing apps?

We'll look out for your reply!

MarioModerator
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