Spotify Is very slow

[luistoxqui75]

Plan

Premium

Country

Mexico

Device

Samsung Galaxy A50

Operating System

Android Pie 

My Question or Issue

This is my second complaint; The application takes too long to load a song even the "songs I like" takes about 10 minutes to load, and do not say when I'm going to find a song, playlist, album, artist. When he starts playing a song he doesn't let me display the list of options. Also for example when I look for a podcast it is impossible for me to listen to it because it does not play it, so that I can listen to a podcast I need at least have the application open for more than 20 minutes. IT IS A CRAZY. My Smartphone is a Samsung Galaxy A50. I have read many publications and I have done every method to solve it but they have not helped me at all.

[DanielTham]

Hi @luistoxqui75 

Perhaps you would like to follow this link and perform a clean reinstall? I am personally using A50 on Android Pie as well. You might want to update your phone to get the latest Android too.

https://community.spotify.com/t5/Spotify-Answers/How-can-I-perform-a-clean-reinstall-of-the-app/ta-p...