Help Wizard

Step 1



Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...


Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...


Incorrect image displaying in the app

Incorrect image displaying in the app





Samsung SM-S766C

Operating System

Android 4.3


My Question or Issue

Any images inside the app do not displaying properly (may be not displaying at all or only small horizontal piece of artwork). The very last version that works fine is Sick of checking every new version and finding out that issue hasn't been fixed and installing old version back again

1 (1).png
1 (2).png
1 Reply

Hey @jzgdrkjkjf,


Welcome to the Community and thanks for sharing this with us.


We can see on your screenshot, that your mobile is on flight mode and would like to clarify whether you're having this issue while you're in the offline mode. 


As a first troubleshooting step you can try a clean reinstall, in order to remove any corrupted data from your device and ensure the app will run properly again after you install the newest version.


If the issue persists, please let us know if this is happening on other devices or when you're using different networks.


Let us know how it goes and give us a shout if we can help you with anything else.

Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts