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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118172 Views

27 replies

4 likes

  • 118172 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237890 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237890 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598766 Views

79 replies

3 likes

  • 598766 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

491253 Views

581 replies

42 likes

Account
Free
  • 491253 Views
  • 581 replies
  • 42 likes

Podcast Update Help!

So looks like there was a podcast update to the app? The app displayed an info message about the update, but then it went away. What did I miss? I didn't want to dismiss the new information about the podcast update! Help!

Casual Listener

So looks like there was a podcast update to the app? The app displayed an info message about the update, but then it went away. What did I miss? I didn't want to dismiss the new information about the...

Emilia_8

Community Legend

556 Views

2 replies

0 likes

  • 556 Views
  • 2 replies
  • 0 likes

Superuser Contribution Three months premium but only offering one?

PlanFree/PremiumCountry DeviceSamsung galaxy S7Operating SystemAndroid My Question or IssueAs listed in the title. Email says it offers three months free, click the link it takes you to the payment page where all plans only offer one month free. Wann...

Visitor

Plan Free/Premium Country   Device Samsung galaxy S7 Operating System Android   My Question or Issue As listed in the title. Email says it offers three months free, click the link...

Mario

Spotify Legend

497 Views

1 replies

0 likes

  • 497 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't queue songs offline

I am unable to queue downloaded songs to my playlist when I am offline or don't have cell service. When trying to queue, I am met with the message "please go online to view this menu" referring to the menu to add the song to another playlist, queue t...

Newbie

I am unable to queue downloaded songs to my playlist when I am offline or don't have cell service. When trying to queue, I am met with the message "please go online to view this menu" referring to th...

Ivan

Spotify Legend

2066 Views

1 replies

1 likes

  • 2066 Views
  • 1 replies
  • 1 likes

Android Auto Default Buttons

PlanPremiumCountryUSDevicePixel 4 / Honda Civic Touring 2019 HeadunitOperating SystemAndroid 10 My Question or IssueI'm wondering if there's a way to change the buttons that show up on the car screen in Android Auto. I'm trying to build up my library...

Newbie

Plan Premium Country US Device Pixel 4 / Honda Civic Touring 2019 Headunit Operating System Android 10   My Question or Issue I'm wondering if there's a way to change the buttons that ...

1212 Views

0 replies

2 likes

android auto
  • 1212 Views
  • 0 replies
  • 2 likes

Superuser Contribution Can't like a song

PlanPremiumCountryUS DeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueCan't like a song after the newest update. This box behind the lyrics is blocking me from liking the song. I can't close it or do anything besides go to the n...

Regular

Plan Premium Country US   Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue Can't like a song after the newest update. This box behind the lyrics ...

Peter

Spotify Legend

611 Views

1 replies

0 likes

Can't like song
  • 611 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sd card downloads don't stay

PlanPremiumDeviceNeffos X1 Lite (Android)My Question or IssueAfter setting up my SD card, clearing Spotify data, deleting and redownloadI download songs which are being stored in the sd card, the problem here is that once they are downloaded I go off...

Newbie

Plan Premium Device Neffos X1 Lite (Android) My Question or Issue After setting up my SD card, clearing Spotify data, deleting and redownloadI download songs which are being stored in the sd car...

Peter

Spotify Legend

490 Views

1 replies

0 likes

  • 490 Views
  • 1 replies
  • 0 likes

Superuser Contribution No option to change storage location

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUK DeviceSamsung, its like 3 years old nowOperating SystemThe newest android system?? My Question or IssueSuddenly...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country UK  Device Samsung, its like 3 years old now O...

Peter

Spotify Legend

1281 Views

1 replies

1 likes

Android
storage
  • 1281 Views
  • 1 replies
  • 1 likes

Superuser Contribution Wrong tracks add to queue with app crash

PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy S10Operating SystemAndroid 10 My Question or IssueEvery time I add something to queue I see a weird bug with duplicates, wrong tracks adding, which can lead to player crash. I have tried updating t...

Visitor

Plan Premium Country United Kingdom Device Samsung Galaxy S10 Operating System Android 10   My Question or Issue Every time I add something to queue I see a weird bug with duplicates, ...

Peter

Spotify Legend

442 Views

1 replies

0 likes

  • 442 Views
  • 1 replies
  • 0 likes

Superuser Contribution Assinatura

Adquiri o produto com cartao de credito,onde ja foi debitado,porem ja atualizei o aplicativo e ainda nao sou premium... so fiquei na duvida pq fiz todo cadasro no meu nome e o cartao de credito de outra pessoa,help

Newbie

Adquiri o produto com cartao de credito,onde ja foi debitado,porem ja atualizei o aplicativo e ainda nao sou premium... so fiquei na duvida pq fiz todo cadasro no meu nome e o cartao de credito de ou...

Ivan

Spotify Legend

953 Views

3 replies

0 likes

  • 953 Views
  • 3 replies
  • 0 likes

Spotify sharing not working

I have Spotify family premium for Android on good pixel 3 phone. Lately I realized that I am not able to share my song to instagram story. I have already tried deleting and reinstalling both instagram and Spotify, and also deleting the cache in the s...

Visitor

I have Spotify family premium for Android on good pixel 3 phone. Lately I realized that I am not able to share my song to instagram story. I have already tried deleting and reinstalling both instagra...

DanielTham

Composer

1014 Views

1 replies

1 likes

  • 1014 Views
  • 1 replies
  • 1 likes

Problems when creating a stereo speaker pair with Amazon Echo

PlanPremiumCountryGT DeviceSamsung Galaxy S9 Operating SystemAndroid My Question or IssueI created a stereo speaker pair with my new Amazon Echo devices and it's working fine with my Spotify account, but when another person asks Alexa to play Spotify...

Newbie

  Plan Premium Country GT   Device Samsung Galaxy S9   Operating System Android   My Question or Issue I created a stereo speaker pair with my new Amazon Echo devices...

JohnS43

Music Fan

4115 Views

1 replies

0 likes

Amazon
Echo
Stereo Pair
  • 4115 Views
  • 1 replies
  • 0 likes

Problems downloading podcasts in the library

PlanPremiumCountryGermanyDeviceSamsung Galaxy S10Operating SystemAndroid My Question or IssueSo far, everything has worked smoothly. But now I have 8 titles pending in the download list. These have an exclamation mark on the right, at the point where...

Visitor

  Plan Premium Country Germany Device Samsung Galaxy S10 Operating System Android   My Question or Issue So far, everything has worked smoothly. But now I have 8 titles pending i...

692 Views

0 replies

0 likes

  • 692 Views
  • 0 replies
  • 0 likes

Play queue reordering

PlanFree/PremiumCountryUkDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemAndroid My Question or IssueUpdated app no longer allows the play queue to be managed (reordering or deleting). Only option is to add (which is hopeless...

Music Fan

Plan Free/Premium Country Uk Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Android   My Question or Issue Updated app no longer allows the play queue to b...

511 Views

0 replies

0 likes

  • 511 Views
  • 0 replies
  • 0 likes

Superuser Contribution Playlist Loading Error

PlanPremiumCountryUS/FinlandDeviceMoto Z Play DroidOperating SystemAndroid 8.0.0 With the exception of the playlists by Spotify or friends, my playlists do not load, even if they were downloaded. But it also applies to any new playlists that are crea...

Casual Listener

Plan Premium Country US/Finland Device Moto Z Play Droid Operating System Android 8.0.0   With the exception of the playlists by Spotify or friends, my playlists do not load, even if th...

bsdrkgh

Casual Listener

2135 Views

2 replies

0 likes

  • 2135 Views
  • 2 replies
  • 0 likes

Keep Spotify Running

PlanPremiumCountryRomaniaDeviceSamsung Galaxy Note 8Operating SystemAndroid 9 My Question or IssueIs there any way to keep the Spotify app open whenever I close all the apps using the "Close Apps" button? I remember Google Play Music staying open if ...

Casual Listener

Plan Premium Country Romania Device Samsung Galaxy Note 8 Operating System Android 9   My Question or Issue Is there any way to keep the Spotify app open whenever I close all the apps ...

461 Views

0 replies

0 likes

  • 461 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify keeps playing while talking on the phone

PlanPremiumCountryUSDevicePixel 4 XLOperating SystemAndroid Oreo My Question or IssueSo when I'm playing Spotify and I call someone or they call me through WhatsApp the music doesn't stop all the time. I will pause the music and it starts right back ...

Visitor

Plan Premium Country US Device Pixel 4 XL Operating System Android Oreo   My Question or Issue So when I'm playing Spotify and I call someone or they call me through WhatsApp the ...

Kglover354

Newbie

5014 Views

2 replies

1 likes

  • 5014 Views
  • 2 replies
  • 1 likes

Superuser Contribution Congelación app spotify y carga de contenido muy lento

Hola tengo un problema con la aplicación desde que compre el dispositivo, experimento congelaciónes o carga muy lenta, tengo un buen Internet y no se que solución dar. Video de demostración a través de google drive para que lo visualizen https://driv...

Casual Listener

Hola tengo un problema con la aplicación desde que compre el dispositivo, experimento congelaciónes o carga muy lenta, tengo un buen Internet y no se que solución dar.  Video de demostración a ...

Mario

Spotify Legend

28133 Views

3 replies

5 likes

  • 28133 Views
  • 3 replies
  • 5 likes

Superuser Contribution Spotify app seems to cause Android browser to go offline

PlanFreeCountrySingaporeDeviceOnePlus 5TOperating SystemAndroid Pie My Question or IssueI play Spotify via the app.I am not entirely sure but it seems when I play music on Spotify, my android browsers become offline (Chrome, Firefox, Opera). It has h...

Casual Listener

  Plan Free Country Singapore Device OnePlus 5T Operating System Android Pie   My Question or Issue I play Spotify via the app. I am not entirely sure but it seems when I play m...

allnotavailable

Casual Listener

954 Views

3 replies

0 likes

  • 954 Views
  • 3 replies
  • 0 likes

Shuffle malfunction

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry DevicePixel 2Operating SystemAndroid My Question or IssueThe shuffle function does not work on the specific playl...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country   Device Pixel 2 Operating System Android &n...

MrNoHappiness

Casual Listener

744 Views

1 replies

1 likes

  • 744 Views
  • 1 replies
  • 1 likes

Can't/unable pause music on screen lock (again)

As the title suggests, the pause/play button doesn't work on screen lock (mobile device). I can only skip the track. This issue has been mentioned before last year and I just wanna report that it's back again. I tried many solutions (reinstall many t...

Visitor

As the title suggests, the pause/play button doesn't work on screen lock (mobile device). I can only skip the track. This issue has been mentioned before last year and I just wanna report that it's b...

1078 Views

0 replies

3 likes

  • 1078 Views
  • 0 replies
  • 3 likes