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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 840043 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 840043 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13654 Views
  • 1 replies
  • 0 likes
  • 13654 Views
  • 1 replies
  • 0 likes

Automatically downloading podcasts

I live in an area of California with spotty cell service (there are plenty of us). For a decade, my chosen podcast app has automatically downloaded episodes for me whenever I am at home and I have a good connection, so I can then listen to them anywh...

  • Visitor
  • I live in an area of California with spotty cell service (there are plenty of us). For a decade, my chosen podcast app has automatically downloaded episodes for me whenever I am at home and I have a ...
  • jacobev221
  • Newbie
  • 10870 Views
  • 1 replies
  • 95 likes
  • 10870 Views
  • 1 replies
  • 95 likes

Once again Spotify deleted my saved songs

PlanPremiumCountry DeviceWindows 8 and Samsung Galaxy S7 EdgeOperating SystemAndroid 8My Question or IssueSo I was looking for a song I saved that I saved about 3-4 months ago and I can't find it at all. While scrolling down in my saved songs for the...

  • Casual Listener
  • Plan Premium Country   Device Windows 8 and Samsung Galaxy S7 Edge Operating System Android 8 My Question or Issue So I was looking for a song I saved that I saved about 3-4 months ago ...
  • 184 Views
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  • 184 Views
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Superuser Contribution Search result text does not match picture

PlanFree/PremiumCountry DeviceSamsung Galaxy S7 EdgeAndriod 8.0 My Question or IssueWhen searching, the art for a search result returned did not match the artist returned.I searched for 'lime' and the art was from a song called Limestone by Magic Cit...

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  • Casual Listener
  • Plan Free/Premium Country   Device Samsung Galaxy S7 Edge Andriod 8.0   My Question or Issue When searching, the art for a search result returned did not match the artist returned....
  • Peter
  • Spotify Legend
  • 153 Views
  • 1 replies
  • 0 likes
  • 153 Views
  • 1 replies
  • 0 likes

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  • Visitor
  • message
  • user-removed
  • Not applicable
  • 177 Views
  • 3 replies
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  • 177 Views
  • 3 replies
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Wrong translation in French

PlanPremiumCountryFranceDeviceHuawei P20 ProOperating SystemAndroid My Question or IssueIn the "Ecoutés récemment" (recently listened to) section, the playlist with my saved tracks is named "Vous titres sauvegardés" (You saved tracks) instead of "Vos...

  • Visitor
  • Plan Premium Country France Device Huawei P20 Pro Operating System Android   My Question or Issue In the "Ecoutés récemment" (recently listened to) section, the playlist with my saved ...
  • 134 Views
  • 0 replies
  • 0 likes
  • 134 Views
  • 0 replies
  • 0 likes

first 10 songs keep playing

PlanFreeCountryUnited StatesDeviceMotorola z3Operating SystemAndroid OreoMy Question or IssueHi, on non-Spotify made playlists the first 10 or so songs keep playing over and over again, is there anything I can do? Is anyone else having this problem?

  • Newbie
  • Plan Free Country United States Device Motorola z3 Operating System Android Oreo My Question or Issue Hi, on non-Spotify made playlists the first 10 or so songs keep playing over and over ...
  • 87 Views
  • 0 replies
  • 0 likes
  • 87 Views
  • 0 replies
  • 0 likes

Album cover via bluetooth on the car display

PlanPremiumCountryItalyDeviceS10 +Operating SystemAndroid 9.0 "pie" My Question or IssueI use a lot Spotify on my car (a Renault Megane IV with r-link2) via bluetooth because unfortunately there isn't an app yet.There's a method to show the album cov...

  • Visitor
  • Plan Premium Country Italy Device S10 + Operating System Android 9.0 "pie"   My Question or Issue I use a lot Spotify on my car (a Renault Megane IV with r-link2) via bluetooth because...
  • 2571 Views
  • 0 replies
  • 12 likes
  • 2571 Views
  • 0 replies
  • 12 likes

Spotify hijacks bluetooth headphone commands intended for another app.

Plan: PremiumCountry: USDevice: Moto ZOperating System: Android 8.0My Question or IssueI'm new to Spotify premium, and have found that it downloads huge amounts of data, and I can't use the internet at work. So, until I can download my Spotify librar...

  • Casual Listener
  • Plan: Premium Country: US Device: Moto Z Operating System: Android 8.0 My Question or Issue I'm new to Spotify premium, and have found that it downloads huge amounts of data, and ...
  • themountinman
  • Casual Listener
  • 506 Views
  • 2 replies
  • 0 likes
  • 506 Views
  • 2 replies
  • 0 likes

Can't use bluetooth controls

The bluetooth controls won't work anymore (can't skip songs).I have to open the app on my phone ( galaxy s9 ) to manually hit " skip ". I had to stop using Spotify in my car.Also, can't skip songs on my phone lock screen. The app crash all the time i...

  • Casual Listener
  •   The bluetooth controls won't work anymore (can't skip songs). I have to open the app on my phone ( galaxy s9 ) to manually hit " skip ". I had to stop using Spotify in my car. Als...
  • user-removed
  • Not applicable
  • 6911 Views
  • 15 replies
  • 19 likes
  • 6911 Views
  • 15 replies
  • 19 likes

Solved!! Displaying artwork on lockscreen

PlanPremiumCountrySpainDeviceSamsung Galaxy S8Operating SystemAndrioid 9.0 "Pie" My Question or IssueOn my old phone, about a year ago, I always had the album/track artwork displaying as the wallpaper of my lockscreen, and I'm really missing that. I'...

  • Visitor
  • Plan Premium Country Spain Device Samsung Galaxy S8 Operating System Andrioid 9.0 "Pie"   My Question or Issue On my old phone, about a year ago, I always had the album/track artwork d...
  • xoholo
  • Composer
  • 1825 Views
  • 1 replies
  • 0 likes
  • 1825 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't download songs since update

PlanPremiumCountryGermanyDeviceLG G5Operating SystemAndroid My Question or Issue Since the last two updates, Spotify isn't really working for me anymore. IIt started with crashing and canceling my downloads saying my storage is full, which it wasn't ...

  • Visitor
  • Plan Premium Country Germany Device LG G5 Operating System Android   My Question or Issue   Since the last two updates, Spotify isn't really working for me anymore.  IIt st...
  • Jemi
  • Spotify Legend
  • 1026 Views
  • 1 replies
  • 0 likes
  • 1026 Views
  • 1 replies
  • 0 likes

Superuser Contribution Daily mixes showing on Samsung Galaxy phone but not on Lenovo tablet

PlanFreeCountry DeviceSamsung Galaxy 8, Lenovo Tab 4 10Operating SystemAndroid My Question or Issue Daily mixes appear in my phone, but not in my tablet. The tablet app does recognize that I've been listening to the daily mixes in my listening histor...

  • Casual Listener
  • Plan Free Country   Device Samsung Galaxy 8, Lenovo Tab 4 10 Operating System Android   My Question or Issue   Daily mixes appear in my phone, but not in my tablet. The&...
  • rlempel
  • Casual Listener
  • 319 Views
  • 5 replies
  • 0 likes
  • 319 Views
  • 5 replies
  • 0 likes

Solved!! Adding your own music

PlanPremiumCountryAustralia Device Samsung Galaxy 9Operating System Android Oreo, Windows 10,etc.) My Question or IssueHi all, How do you add your own music to your account? I've added some of my own music using my pc but on my phone, the songs are g...

  • Regular
  • Plan Premium Country Australia    Device  Samsung Galaxy 9 Operating System  Android Oreo, Windows 10,etc.)   My Question or Issue Hi all,   How do you...
  • MattWilliam
  • Regular
  • 2577 Views
  • 4 replies
  • 0 likes
  • 2577 Views
  • 4 replies
  • 0 likes

'Made for you' gone

PlanPremiumOperating SystemAndroid My Question or IssueThe made for you option is gone since the latest update. There's no daily mixes and weekly mixes. I searched in the app but couldn't find the option anywhere.

  • Casual Listener
  •   Plan Premium Operating System Android   My Question or Issue The made for you option is gone since the latest update. There's no daily mixes and weekly mixes. I searched in the a...
  • Bittencourt
  • Spotify Star
  • 1347 Views
  • 3 replies
  • 0 likes
  • 1347 Views
  • 3 replies
  • 0 likes

Artists/Albums not showing entries that correspond to songs inside my library

PlanPremiumIndia Device(Pixel 2 XL)Operating System(Android Pie) The first three screenshorts are from my Pixel 2 XL (Android Phone). If you see the first 2 screenshots, no Artists or Albums appear under their respective tabs. Meanwhile, if you check...

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  • Visitor
  • Plan Premium India   Device (Pixel 2 XL) Operating System (Android Pie)   The first three screenshorts are from my Pixel 2 XL (Android Phone). If you see the first 2 screenshots, n...
  • 204 Views
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  • 204 Views
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Superuser Contribution Spotify won't play the next song

PlanPremiumCountrySwedenDeviceSamsung Galaxy 8Operating SystemAndroid 8.0.0 My Question or IssueIf I search for an artist and open "all songs" and select the song I want to listen at. When the song has come to the end spotify just loop the selected s...

  • Visitor
  • Plan Premium Country Sweden Device Samsung Galaxy 8 Operating System Android 8.0.0   My Question or Issue If I search for an artist and open "all songs" and select the song I want to l...
  • Jemi
  • Spotify Legend
  • 315 Views
  • 1 replies
  • 0 likes
  • 315 Views
  • 1 replies
  • 0 likes

Trouble with downloading

PlanPremiumCountrySweden DeviceHuawei Y6 2018Operating SystemAndroid 8.0.0 My Question or IssueI have problems with downloading music. I have a 128 GB SD card that should be more than enough for the music i want to download to it. The download settin...

  • Visitor
  • Plan Premium Country Sweden   Device Huawei Y6 2018 Operating System Android 8.0.0   My Question or Issue I have problems with downloading music. I have a 128 GB SD card that sho...
  • 128 Views
  • 0 replies
  • 0 likes
  • 128 Views
  • 0 replies
  • 0 likes

Why am i not able to play certain songs?

Premium Country India DeviceXiaomiOperating SystemAndroid Marshmallow My Question or IssueHi, i am a premium user from India. As soon as i got the news that spotify had just launched here i went straight to it, used it for a couple of days and then g...

  • Visitor
  •   Premium   Country India   Device Xiaomi Operating System Android Marshmallow   My Question or Issue Hi, i am a premium user from India. As soon as i got the news that...
  • xoholo
  • Composer
  • 288 Views
  • 1 replies
  • 1 likes
  • Unplayable songs
  • 288 Views
  • 1 replies
  • 1 likes

Solved!! Can't play the song

As the picture there why i can't play the music in my spotify?

  • Visitor
  • As the picture there why i can't play the music in my spotify?
  • xoholo
  • Composer
  • 376 Views
  • 1 replies
  • 0 likes
  • 376 Views
  • 1 replies
  • 0 likes

Account logged out and locked out afters battery dies

PlanPremiumCountryBelgiumDeviceSony Z5 CompactOperating SystemAndroid latestMy Question or IssueAs in headline. After the battery dies, starting phone up again, no way to log in except after reinstalling the app. Apparently this is an old issue, but ...

  • Newbie
  • Plan Premium Country Belgium Device Sony Z5 Compact Operating System Android latest My Question or Issue As in headline. After the battery dies, starting phone up again, no way to log in exc...
  • 159 Views
  • 0 replies
  • 0 likes
  • 159 Views
  • 0 replies
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Env: prod