Get help for your Android mobile or tablet
Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...
PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...
PlanPremiumCountryPhilippinesDeviceSamsung A7 2018Operating SystemAndroid PieMy Question or IssueWhen I tap the share option, the only Instagram option is through Direct Messages. The option to share through story is missing completely. I have alread...
PlanPremiumCountryRomania DeviceHuawei Mate 10 ProOperating SystemAndroid 9 My Question or IssueI am still not able to see the Instagram Share option in the list, I can only send a direct message to someone on Instagram. Is there any ongoing fixing f...
PlanPremium + HuluCountryUSADeviceSamsung Galaxy S10Operating SystemAndroid One UI My Question or Issue Hello, I am brand new to Spotify, I just signed up yesterday on my Windows PC for Spotify premium and downloaded the desktop app. I began download...
PlanFreeCountryUnited States DeviceSamsung Galasy S9 My Question or IssueFor about a month now my app has been crashing every time I use it. Doesn't matter if I listen to it on my phone or through bluetooth, it crashes sometimes a few seconds to minu...
PlanPremiumCountryNew ZealandSamsung galaxy S8+Operating System(Android 9.0 Pie) My Question or IssueThe songs folder has dissapeared from my spotify premium app. I had over 800 songs in there and now it's gone! Is there some way I can find this agai...
I'm using Samsung A8,Using the newest spotify (premium) and instagram.However, i can't find the instagram story's icon when i want to share the music. Can you fix it? Already clean the app, uninstall, reinstalled, both of them. And got nothing. Thank...
Hi, I don't see the Song button in My Library anymore using an Android device. So I can't set shuffle on for songs, only for artists, albums and playlists. It's rather annoying and I had this feature before. May I have someones advise? PlanPremiumCou...
PlanPremiumCountryGermany DeviceSamsung Galaxy S7 EdgeOperating SystemAndroid 8.0.0 My Question or IssueI am not able to save my downloaded songs to a SD Card for more than a couple of minutes.I tried uninstalling and reinstalling spotify a couple ti...
PlanPremiumCountryUSDeviceGalaxy S8Operating SystemAndroid 9.0 My Question or IssueSince the last os update spotify is swapping and re downloading my offline library. The library is still on my sd card, but it won't let me manually change the storage...
Pixel 2 USB-C Headphone Adapter does not switch back to headphone mode after answering phone call, instead it shows usb charging.PlanFreeCountryCanadaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Wind...
I am using the Spotify for Android app on my OnePlus 6t, and when I opened up one of my playlists (which I have sorted alphabetically) this morning, I noticed that the sorting has changed. Now, songs that start with A and The, such as The Boys are Ba...
PlanPremiumCountryItalyDeviceSamsung Galaxy 7Operating SystemAndroid My Question or IssueEveryday I use spotify at work on my phone but everyday, after two songs, it crashes. It's so frustrating!I try everything: reinstalling app, clean spotify cache...
Wanna queue an entire playlist on android
Spotify doesn't show "Instagram Story" option.PlanPremiumCountryIndonesiaDeviceXiaomi Redmi Note 6 ProOperating SystemAndroid 9 My Question or IssueWould you please give solutions?
PlanFreeCountryRomaniaDeviceSamsung A3 2017Operating SystemAndroid Oreo My Question or IssueI regularly encounter ads like the one in the picture, which are completely inactive. I click either on the ad or the dismiss button, but none of them work, b...
PremiumNew Zealand DeviceSamsung Galaxy S10 My Question or IssueMy 'Your Library' tab doesn't have the option for 'Songs'Nor does it have recently played songs or the usual options
PlanPremiumCountryUnited KingdomDeviceOnePlus 5TOperating SystemAndroid 9 My Question or IssueWhen looking at a playlist, if I type a search then either leave the app for a while or lock my phone for a while, when I come back to Spotify, it crashes t...
PlanFamily PremiumCountryFranceDeviceXiaomi Mibox 3 (international version)Operating SystemAndroid TV 8.0.0Spotify version1.16.0 (16 April 2019). My Question or IssueHelloThe Android TV version of Spotify does not remember the login/password informat...
Plan:Premium FamilyCountry: AustraliaDevice: Samsung Note 3Operating System: Android 5.0 My Question or IssueSpotify does not open. Just get a black screen for a few seconds then it closes. I have tried the following but it still does not open.Clear ...
PlanPremiumCountryDeutschlandDevice(Samsung Galaxy 9)Operating SystemAndroid Oreo My Question or IssueIch kann zwar von meinem Computer also über das Windows Programm auf meine Lieder in der Bibliothek zugreifen, über mein Smartphone jedoch nicht. Da...