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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106817 Views

26 replies

3 likes

  • 106817 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216521 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216521 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

570098 Views

78 replies

3 likes

  • 570098 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470039 Views

577 replies

40 likes

Account
Free
  • 470039 Views
  • 577 replies
  • 40 likes

Superuser Contribution Delete song from 2018 top songs

Just got my 2018 top songs playlist and a few of them are songs that I only listened to once and hated. Any way to delete those out of the playlist.

Newbie

Just got my 2018 top songs playlist and a few of them are songs that I only listened to once and hated. Any way to delete those out of the playlist.   

zewkini

Casual Listener

9503 Views

8 replies

13 likes

  • 9503 Views
  • 8 replies
  • 13 likes

Superuser Contribution Podcasts have a crackling noise on 3x speed

PlanPremiumCountryBrazilDeviceSamsung Galaxy S10Operating SystemAndroid 9 My Question or IssueWhenever I try to listen to podcasts on my phone at 3x speed there's usually a very annoying crackling noise on top. I figured it was because of the bufferi...

Music Fan

  Plan Premium Country Brazil Device Samsung Galaxy S10 Operating System Android 9   My Question or Issue Whenever I try to listen to podcasts on my phone at 3x speed there's usu...

Skellingtor97

Music Fan

2061 Views

9 replies

1 likes

  • 2061 Views
  • 9 replies
  • 1 likes

No display on VW Golf infotainment System - Android 7.0

Hi allI recently noticed on my display unit in my VW Golf MK VII that the track information is not displayed. Along with this, the next and previous track functions were not available meaning I would have to control the music I listen too via the app...

Newbie

Hi all I recently noticed on my display unit in my VW Golf MK VII that the track information is not displayed. Along with this, the next and previous track functions were not available meaning I wou...

seynaeve

Casual Listener

14585 Views

10 replies

1 likes

  • 14585 Views
  • 10 replies
  • 1 likes

Solved!! "Add to liked songs" button not working while listening to release radar

PlanPremiumCountryIndiaDeviceSamsung Galaxy Note9Operating SystemAndroid 10 My Question or IssueWhile listening to Release radar playlist the "Add to liked songs" button won't work from the notification panel but it works fine from within the app, sc...

Casual Listener

Plan Premium Country India Device Samsung Galaxy Note9 Operating System Android 10   My Question or Issue While listening to Release radar playlist the "Add to liked songs" button won'...

Emilia_8

Community Legend

1063 Views

1 replies

0 likes

bug android
  • 1063 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant queue albums after deleting and reinstalling app and restarting phone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

xDizzyCDx

Casual Listener

763 Views

2 replies

0 likes

  • 763 Views
  • 2 replies
  • 0 likes

Problems with Shuffle

PlanPremiumCountryAuDeviceSamsung Galaxy S10 Operating SystemAndroid My Question or IssueShuffle isn't really shuffled. Every time I add a new song to my liked songs list, the next time I shuffle play this list, these songs are played first and toget...

Regular

  Plan Premium Country Au Device Samsung Galaxy S10   Operating System Android    My Question or Issue Shuffle isn't really shuffled. Every time I add a new song to my...

408 Views

0 replies

0 likes

  • 408 Views
  • 0 replies
  • 0 likes

Error al descargar podcast

PlPremiumCountryArgentina DeviceSamsung galaxy S7 edgeOperating System Android Oreo My Question or IssueHolaAl intentar descargar podcast la descarga inicia pero se cancela y me aparece un signo de exclamacion.Tengo 29GB de memoria libre y ya he rein...

Casual Listener

  PlPremium Country Argentina  Device Samsung galaxy S7 edge Operating System  Android Oreo   My Question or Issue Hola Al intentar descargar podcast la descarga i...

752 Views

0 replies

0 likes

  • 752 Views
  • 0 replies
  • 0 likes

Download Podcast Problem

PlanPremiumCountryArgentinaDeviceSamsung Galaxy S7 EdgeOperating SystemAndroid Oreo My Question or IssueHi When you start downloading the podcast, it is interrupted shortly after starting, it does so with all podcasts. I have 25GB free in memory and ...

Casual Listener

  Plan Premium Country Argentina Device Samsung Galaxy S7 Edge Operating System Android Oreo   My Question or Issue Hi When you start downloading the podcast, it is interr...

409 Views

0 replies

0 likes

podcast
  • 409 Views
  • 0 replies
  • 0 likes

screen wakes up everytime new song starts

Hi everyone,is it possible to stop the phone waking up the display, when it is locked and i'm listening to spotify? It is just _so!!!_ annoying, that every few minutes the notification is showing and the display is active!Yes, i could just turn off t...

Newbie

Hi everyone, is it possible to stop the phone waking up the display, when it is locked and i'm listening to spotify?  It is just _so!!!_ annoying, that every few minutes the notification is ...

589 Views

0 replies

0 likes

  • 589 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify no me aparece en bloqueo de pantalla

BuenasNo me aparece la aplicación de spotify en la pantalla de bloqueo en el teléfono Huawei p30 proLo raro es que me fije en otro teléfono igual y en el otro aparece 3 lineas y en mi teléfono solo aparecen 2 y la q hace falta es para habilitar la ap...

Casual Listener

Buenas No me aparece la aplicación de spotify en la pantalla de bloqueo en el teléfono Huawei p30 pro Lo raro es que me fije en otro teléfono igual y en el otro aparece 3 lineas y en mi teléfono so...

kyriuzero096-

Casual Listener

873 Views

2 replies

0 likes

  • 873 Views
  • 2 replies
  • 0 likes

Superuser Contribution New Years Concert 2020 cannot be played.

PlanPremiumCountrySweden Galaxy 10+Operating SystemAndroid Oreo My Question or IssueThe New Years Concert can not be played. Only the four last tracks can be played.

Casual Listener

Plan Premium Country Sweden  Galaxy 10+ Operating System Android Oreo   My Question or Issue The New Years Concert can not be played. Only the four last tracks can be played.

mrtama

Casual Listener

707 Views

2 replies

0 likes

  • 707 Views
  • 2 replies
  • 0 likes

App incredibly slow on Android

FamilyPremiumUK Device(Samsung Galaxy A6)Operating System(Android Version 9) IssueThe app has been incredibly slow for about a week and a half, with the following issues recurring:Playlists, albums and artist profiles take upwards of 30 seconds to lo...

Casual Listener

Family Premium UK   Device (Samsung Galaxy A6) Operating System (Android Version 9)   Issue The app has been incredibly slow for about a week and a half, with the following i...

gnodmas

Casual Listener

1155 Views

2 replies

0 likes

Android
Help
slow
  • 1155 Views
  • 2 replies
  • 0 likes

Superuser Contribution Auto play pauses at 2nd song

PlanFreeCountryGreeceDeviceSamsung Xcover3Operating SystemAndroid 5.1.1 My Question or IssueWhen listening using mobile data, music pauses 10 seconds after 2nd song begins. No problem when listening using wi-fi.I've tried reinstalling, clear cash, 2n...

Casual Listener

Plan Free Country Greece Device Samsung Xcover3 Operating System Android 5.1.1   My Question or Issue When listening using mobile data, music pauses 10 seconds after 2nd song begins.&n...

Takis2

Casual Listener

687 Views

2 replies

0 likes

  • 687 Views
  • 2 replies
  • 0 likes

Android Auto/Voice Search

When I use voice search to find a song title + artist, Spotify tends to return remixes and live versions instead of the original song. This would be fine if the original song appeared in search results and I could skip until I hit it, but unfortunate...

Visitor

When I use voice search to find a song title + artist, Spotify tends to return remixes and live versions instead of the original song. This would be fine if the original song appeared in search resul...

1623 Views

0 replies

3 likes

  • 1623 Views
  • 0 replies
  • 3 likes

Solved!!Superuser Contribution Google alarm won't play song anymore

PlanPremiumCountryUSADeviceGoogle pixel 3aOperating SystemGoogle My Question or IssueAll of a sudden, my alarm clock won't play the song I had chosen to wake up to. I first got a beeping sound. When trying to problem solve (delete apps, clean storage...

Newbie

Plan Premium Country USA Device Google pixel 3a Operating System Google   My Question or Issue All of a sudden, my alarm clock won't play the song I had chosen to wake up to. I first g...

Nstage11

Visitor

52556 Views

26 replies

36 likes

  • 52556 Views
  • 26 replies
  • 36 likes

Solved!! An especific song always crash with 10 seconds playing

PlanPremiumCountryBrazilDeviceXiaomi Mi a2Operating SystemAndroid 9 My Question or IssueA few days ago this music (Skin-Dijon) starts to crash always with 10 seconds, I tried to clean the cache and storage, I tried to uninstall and install again, but...

Casual Listener

  Plan Premium Country Brazil Device Xiaomi Mi a2 Operating System Android 9   My Question or Issue A few days ago this music (Skin-Dijon) starts to crash always with 10 seconds,...

Bittencourt

Spotify Star

1457 Views

3 replies

0 likes

  • 1457 Views
  • 3 replies
  • 0 likes

Superuser Contribution Specific podcast won't play

PlanPremiumCountryUSADevice: Samsung Galaxy 9 One specific Podcast, Be Scared, has issues either or loading or flat out playing. I've uninstalled and re-installed the Spotify software on my phone and still no dice. In the past I've experienced delays...

Visitor

Plan Premium Country USA Device:  Samsung Galaxy 9   One specific Podcast, Be Scared, has issues either or loading or flat out playing. I've uninstalled and re-installed the Spotify ...

Mario

Spotify Legend

787 Views

1 replies

0 likes

  • 787 Views
  • 1 replies
  • 0 likes

Play "local files" from PC on my mobile device

PlanPremiumCountryGermanyDeviceOnePlus 7 ProOperating SystemAndroid 10 / Oxygen OS 10.0.3 My Question or IssueWhenever I put local songs in a playlist on my PC and download the playlist on my Phone, I can't play them on my mobile device like it used ...

Newbie

Plan Premium Country Germany Device OnePlus 7 Pro Operating System Android 10 / Oxygen OS 10.0.3   My Question or Issue Whenever I put local songs in a playlist on my PC and download t...

490 Views

0 replies

1 likes

  • 490 Views
  • 0 replies
  • 1 likes

Superuser Contribution I can't share to Instagram Story

PlanFreeCountryPolandDeviceHuawei P30 ProOperating SystemAndroid 10 My Question or IssueHi all, I tryed all tips from internet like clear cache in Instagram and Spotify app and reinstalling them. Still I don't have option to share on Instagram story....

Casual Listener

  Plan Free Country Poland Device Huawei P30 Pro Operating System Android 10   My Question or Issue Hi all,  I tryed all tips from internet like clear cache in Instagram an...

EmilLipski

Casual Listener

1812 Views

5 replies

0 likes

  • 1812 Views
  • 5 replies
  • 0 likes

Superuser Contribution Songs stuck during playing

PlanPremiumCountryGreeceDevice(beelink media player)Operating System(Android ) My Question or IssueI have a problem with spotify..When i am listening, songs are stucking for a little during playing and continue.This happens every 5 minutes more or le...

Visitor

Plan Premium Country Greece Device (beelink media player) Operating System (Android )   My Question or Issue I have a problem with spotify..When i am listening, songs are stucking for ...

Mario

Spotify Legend

804 Views

3 replies

0 likes

  • 804 Views
  • 3 replies
  • 0 likes