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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375565 Views

541 replies

34 likes

Account
Free
  • 375565 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7533 Views

0 replies

7 likes

  • 7533 Views
  • 0 replies
  • 7 likes

Superuser Contribution Menus Rarely Load

PlanPremiumCountryUSDeviceSamsung Galaxy S10+Operating SystemAndroid 9 (up to date) My Question or IssueFor YEARS Ive been dealing with an issue where when I try to search for songs or artists from my phone, or access these menu for a song/artist/alb...

Newbie

Plan Premium Country US Device Samsung Galaxy S10+ Operating System Android 9 (up to date)   My Question or Issue For YEARS Ive been dealing with an issue where when I try to search fo...

Xenia

Moderator

590 Views

1 replies

0 likes

bug
loading
never loads
  • 590 Views
  • 1 replies
  • 0 likes

Album art not fully showing

All of a sudden most the songs I have saved on my android head unit are not displaying album art, or sometimes just a partial piece of the art. It's been a clean and download of the songs again and still doesn't work properly.PlanPremiumCountryUkDevi...

Casual Listener

All of a sudden most the songs I have saved on my android head unit are not displaying album art, or sometimes just a partial piece of the art. It's been a clean and download of the songs again ...

793 Views

0 replies

1 likes

  • 793 Views
  • 0 replies
  • 1 likes

Playlist goes to the top when it's playing a song

PlanPremiumCountryArgentina DeviceOnePlus 7T ProOperating SystemAndroid 10 (Oxygen OS 10) My Question or IssueHello team,I am new to Android so I'm not sure if this is the normal behavior or not, but there are few things I was not able to change and ...

Visitor

Plan Premium Country Argentina   Device OnePlus 7T Pro Operating System Android 10 (Oxygen OS 10)   My Question or Issue Hello team, I am new to Android so I'm not sure if this ...

374 Views

0 replies

0 likes

  • 374 Views
  • 0 replies
  • 0 likes

Superuser Contribution Android assistant commands

Hi,I'm trying to understand how how to use vocie controls via google assistant with Spotify.I've connected it to google home and Google assitant so thats all working fine. I'm just not sure what commands I can actually use. The instructions on this s...

Visitor

Hi, I'm trying to understand how how to use vocie controls via google assistant with Spotify. I've connected it to google home and Google assitant so thats all working fine. I'm just not sure what ...

Guido

Spotify Legend

1091 Views

2 replies

0 likes

  • 1091 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Logged Me Out, Can't log back in. "You're Offline" On Wifi

PlanPremiumCountryCanadaDeviceGalaxy A5 (2017)Operating SystemAndroid Oreo My Question or IssueI've been randomly logged off my spotify account on my android phone 2 times now and when I try to log back in, it says "You're Offline, Please Check Your ...

Casual Listener

Plan Premium Country Canada Device Galaxy A5 (2017) Operating System Android Oreo   My Question or Issue I've been randomly logged off my spotify account on my android phone 2 times no...

Guido

Spotify Legend

740 Views

1 replies

0 likes

Account
Mobile
  • 740 Views
  • 1 replies
  • 0 likes

Playback stops after 9 seconds

PlanPremiumCountryArgentinaDeviceOnePlus One Operating SystemAndroid 9/10 My Question or IssuePlayback stops after 9 seconds. It occurs very often. I have to restart the phone for it to start playing normally again and then after a while happens agai...

Newbie

Plan Premium Country Argentina Device OnePlus One  Operating System Android 9/10   My Question or Issue Playback stops after 9 seconds. It occurs very often. I have to restart the...

429 Views

0 replies

1 likes

  • 429 Views
  • 0 replies
  • 1 likes

I can't change Download Storage Location after this last update.

PlanPremiumCountryBrazilDevice Operating SystemAndroid 4.0 My Question or IssueBefore the last Spotify update, I was able to change the storage location of the music downloads, so I put them on my MicroSD. but now I can't, and I don't have space on m...

Visitor

Plan Premium Country Brazil Device   Operating System Android 4.0   My Question or Issue Before the last Spotify update, I was able to change the storage location of the music dow...

499 Views

0 replies

0 likes

  • 499 Views
  • 0 replies
  • 0 likes

Podcasts Play Initially, But Skip Next Time I Try to Listen

PlanPremiumCountryCanadaDeviceGoogle Pixel 3 My Question or Issue I've been having a recurring issue when trying to listen to podcasts. The podcast will be fully downloaded and will begin to play normally. The next time I hit play to continue listeni...

Newbie

  Plan Premium Country Canada Device Google Pixel 3   My Question or Issue   I've been having a recurring issue when trying to listen to podcasts. The podcast will be fully d...

385 Views

0 replies

0 likes

  • 385 Views
  • 0 replies
  • 0 likes

Superuser Contribution Android Auto - New Liked Songs System

PlanPremiumCountryCanadaDeviceSamsung Galaxy S10 PlusOperating SystemAndroid My Question or IssueSo it seems that since Spotify changed how the library works, the Android Auto app is not in line with all of the other versions. For example, when I cli...

Regular

Plan Premium Country Canada Device Samsung Galaxy S10 Plus Operating System Android   My Question or Issue So it seems that since Spotify changed how the library works, the Android Aut...

iraklisg

Regular

5213 Views

19 replies

15 likes

Android
android auto
liked songs
new
  • 5213 Views
  • 19 replies
  • 15 likes

Superuser Contribution Spotify doesn´t stay logged in and deletes offline music

Hi there, I recently change phones. Now I have a Huawei P20 Pro. i installed spotify and realized that the app does not keep the login data. Every time I exit the app I have to log in again and download my music again. the app on windows works fin. I...

Casual Listener

Hi there,   I recently change phones. Now I have a Huawei P20 Pro. i installed spotify and realized that the app does not keep the login data. Every time I exit the app I have to log in again ...

Petya

Community Legend

964 Views

2 replies

1 likes

  • 964 Views
  • 2 replies
  • 1 likes

Superuser Contribution I can't share track on Instagram Stories

PlanPremiumCountryTurkeyDeviceSamsung Galaxy Note 5Operating SystemAndroid 7.0Spotify Version8.5.36.747Instagram Version123.0.0.21.114My Question or IssueI want share track via Instagram Stories but it was missing. My Spotify and Instagram app updati...

Casual Listener

Plan Premium Country Turkey Device Samsung Galaxy Note 5 Operating System Android 7.0 Spotify Version 8.5.36.747 Instagram Version 123.0.0.21.114 My Question or Issue I want share track ...

Guido

Spotify Legend

480 Views

1 replies

0 likes

  • 480 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't skip songs or pause when screen is locked

When my screen is locked, when I click to wake it up and press skip/pause it doesnt do anything. This also happens when I unlock my screen and drag the top bar down. I actually have to go into the app to be able to change songs and pause etc. This ne...

Newbie

When my screen is locked, when I click to wake it up and press skip/pause it doesnt do anything. This also happens when I unlock my screen and drag the top bar down. I actually have to go into the ap...

Petya

Community Legend

6163 Views

2 replies

9 likes

  • 6163 Views
  • 2 replies
  • 9 likes

Solved!!Superuser Contribution Notification widget like button issues

I'm using premium on the latest Android P on a Pixel. The like button in the notification widget does not match the state in the app. E.g. If a song is playing that I have already liked, in the app it shows the solid heart as it should, but in the no...

Visitor

I'm using premium on the latest Android P on a Pixel.   The like button in the notification widget does not match the state in the app. E.g. If a song is playing that I have already liked, in ...

Peter

Spotify Legend

5944 Views

12 replies

13 likes

  • 5944 Views
  • 12 replies
  • 13 likes

Spotify Integration with FireTV apps

PlanFree/PremiumCountryUS Device(Fire Stick TV)Operating System(Amazon, Android) My Question or IssueThis is more of a developer question, currently I'm trying to develop a FireTV application using Android development with Spotify integration, howeve...

Visitor

  Plan Free/Premium Country US   Device (Fire Stick TV) Operating System (Amazon, Android)   My Question or Issue This is more of a developer question, currently I'm trying...

877 Views

0 replies

0 likes

Amazon
Android
App Development
FIXME
integration
  • 877 Views
  • 0 replies
  • 0 likes

spotify stuck in free mode

For the past few months I've had spotify on my pc and my phone without premium i was able to listen to any song in my playlists if i had network connection (both on my phone and pc). A few days ago I had to switch PCs and now the spotify app on my ph...

Casual Listener

For the past few months I've had spotify on my pc and my phone without premium i was able to listen to any song in my playlists if i had network connection (both on my phone and pc). A few days ago I...

dinomight

Spotify Star

1479 Views

3 replies

0 likes

  • 1479 Views
  • 3 replies
  • 0 likes

Solved!! Certain song doesn't play on Spotify anymore

I was recently playing a song on spotify called "Blueberry faygo". I paused the song and locked the phone and then after a few minutes unlocked the phone and tried to play the song and it wouldn't play. It kept saying "this song is not available" eve...

Visitor

I was recently playing a song on spotify called "Blueberry faygo". I paused the song and locked the phone and then after a few minutes unlocked the phone and tried to play the song and it wouldn't pl...

dinomight

Spotify Star

2640 Views

1 replies

0 likes

Android
Premium
Spotify
  • 2640 Views
  • 1 replies
  • 0 likes

Spotify Is very slow

PlanPremiumCountryMexicoDeviceSamsung Galaxy A50Operating SystemAndroid Pie My Question or IssueThis is my second complaint; The application takes too long to load a song even the "songs I like" takes about 10 minutes to load, and do not say when I'm...

Casual Listener

  Plan Premium Country Mexico Device Samsung Galaxy A50 Operating System Android Pie    My Question or Issue This is my second complaint; The application takes too long to l...

DanielTham

Composer

988 Views

1 replies

2 likes

  • 988 Views
  • 1 replies
  • 2 likes

Superuser Contribution Issues with connection and always being offline

Plan - family premiumCountry - UK DeviceSamsung Note 10+ 5GOperating SystemAndroid version 9. My Question or Issuespotify is always offline so I can never search or play new music. Getting very annoying now as I have to either reinstall app or delete...

Newbie

Plan - family premium Country - UK   Device Samsung Note 10+ 5G Operating System Android version 9.    My Question or Issue spotify is always offline so I can never search or ...

Muzzt

Casual Listener

1206 Views

5 replies

2 likes

  • 1206 Views
  • 5 replies
  • 2 likes

Superuser Contribution Spotify downloads at odd times, can i control time of day?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Mario

Spotify Legend

1027 Views

1 replies

0 likes

  • 1027 Views
  • 1 replies
  • 0 likes

Superuser Contribution (Android) Music stops playing randomly

PlanPremiumCountryUSADeviceGalaxy S9Operating SystemAndroid version 9 My Question or IssueWhile streaming music, every 5-10 songs, the music will randomly stop playing during the first 5-15 seconds in the song, put the pause button is visible, indica...

Regular

  Plan Premium Country USA Device Galaxy S9 Operating System Android version 9   My Question or Issue While streaming music, every 5-10 songs, the music will randomly stop playin...

patoblue

Regular

1526 Views

5 replies

6 likes

new
  • 1526 Views
  • 5 replies
  • 6 likes