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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118163 Views

27 replies

4 likes

  • 118163 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237888 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237888 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598749 Views

79 replies

3 likes

  • 598749 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

491234 Views

581 replies

42 likes

Account
Free
  • 491234 Views
  • 581 replies
  • 42 likes

Library slow after update

PlanPremiumCountryBrazilDeviceHuaweiOperating SystemAndroid After the last update, the saved library became slow and unresponsive. If I try to access an specific saved album via the library, it takes 15 seconds to load. Same thing with my followed ar...

Casual Listener

Plan Premium Country Brazil Device Huawei Operating System Android   After the last update, the saved library became slow and unresponsive. If I try to access an specific saved album vi...

PaulMac

Roadie

8364 Views

26 replies

13 likes

  • 8364 Views
  • 26 replies
  • 13 likes

Superuser Contribution Home page won't load

Since Spotify updated on my Pixel XL this morning, the home page won't load. I have tried to uninstall/reinstall, as well as restarting my phone but still not working. I get a message that, "something went wrong....please have another go." I've been ...

Gig Goer

Since Spotify updated on my Pixel XL this morning, the home page won't load.  I have tried to uninstall/reinstall, as well as restarting my phone but still not working. I get a message that, "so...

Loreniw

Regular

22234 Views

14 replies

6 likes

  • 22234 Views
  • 14 replies
  • 6 likes

Superuser Contribution How to add a Playlist to current play queue

PlanPremiumDeviceSamsung S8Operating SystemAndroidMy Question or IssueCan you add a playlist to the current play queue via mobile device? I see this option is available from Desktop but I have recently converted many playlists from other Music Servic...

Casual Listener

Plan Premium Device Samsung S8 Operating System Android My Question or Issue Can you add a playlist to the current play queue via mobile device? I see this option is available from Desktop but...

Mario

Spotify Legend

752 Views

1 replies

0 likes

  • 752 Views
  • 1 replies
  • 0 likes

Clock app keeps disconnecting

PlanPremiumCountry DeviceAsus Zenfone Max Pro M2Operating SystemAndroid 9 My Question or IssueWhen trying to use the Clock app to set Spotify as an alarm, the playlists list keeps "refreshing", making it impossible to search for songs or playlists to...

Casual Listener

Plan Premium Country   Device Asus Zenfone Max Pro M2 Operating System Android 9   My Question or Issue When trying to use the Clock app to set Spotify as an alarm, the playlists ...

gijsterbeek

Regular

2620 Views

3 replies

4 likes

  • 2620 Views
  • 3 replies
  • 4 likes

Problems with Android bluetooth streaming to BMW - resolved

Hi all,First post here - short and simple - my Android phone (Sony Xperia) recently upgraded to Android 9.0 and (coincidentally?) the Bluetooth audio streaming to my BMW stopped working correctly - in fact the phone would need to be restarted each ti...

Visitor

Hi all, First post here - short and simple - my Android phone (Sony Xperia) recently upgraded to Android 9.0 and (coincidentally?) the Bluetooth audio streaming to my BMW stopped working correctly -...

989 Views

0 replies

1 likes

  • 989 Views
  • 0 replies
  • 1 likes

Google chrome vs on this phone.

Why does it keep switching to playing with google chrome? othe below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)...

Casual Listener

Why does it keep switching to playing with google chrome?   o the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premiu...

379 Views

0 replies

0 likes

  • 379 Views
  • 0 replies
  • 0 likes

Spotify stops playing when detects new device

PlanPremiumCountryPoland DeviceSamsung Galaxy Note 8 + Bonroad PX5 car audioOperating Systemboth Android 9 My Question or IssueI have Android car system installed in my car with Spotify installed. After 1-20 minutes of listening on car system the mus...

Casual Listener

Plan Premium Country Poland   Device Samsung Galaxy Note 8 + Bonroad PX5 car audio Operating System both Android 9   My Question or Issue I have Android car system installed in m...

hudyvolt

Casual Listener

810 Views

2 replies

0 likes

  • 810 Views
  • 2 replies
  • 0 likes

Samsung S10e, Huawei P10 plus - app crashes on start

No updates on Samsung S10e and Huawei P10 plus but suddenly app crashes on start for both tonight. Was using it on S10e earlier today with no issues.PlanPremium

Casual Listener

No updates on Samsung S10e and Huawei P10 plus but suddenly app crashes on start for both tonight. Was using it on S10e earlier today with no issues. Plan Premium

proffs

Casual Listener

842 Views

2 replies

0 likes

Android
Crash
  • 842 Views
  • 2 replies
  • 0 likes

Queue wiped and can't add songs to queue from mobile app

PlanPremiumDevicePC/Xiaomi Mi5Operating SystemWindows7/Android 8My Question or IssueI use Spotify on my phone and multiple PC's. I decided to give premium yet another chance, because on free my play queue got wiped every time I switched devices and I...

Casual Listener

Plan Premium Device PC/Xiaomi Mi5 Operating System Windows7/Android 8 My Question or Issue I use Spotify on my phone and multiple PC's. I decided to give premium yet another chance, because on...

650 Views

0 replies

0 likes

  • 650 Views
  • 0 replies
  • 0 likes

Bluetooth Audio Paused

PlanPremiumCountryCanDeviceMoto G7 Power And W205 c400 Benz command systemOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue So when I'm playing Bluetooth music from my phone via Bluetooth through my car stereo I will hit Pl...

Visitor

Plan Premium Country Can Device Moto G7 Power And W205 c400 Benz command system Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  So when I'm p...

2396 Views

0 replies

0 likes

  • 2396 Views
  • 0 replies
  • 0 likes

Issue with offline mode and downloads

PlanPremium(free trail)CountryIndiaDeviceSamsung galaxy m30Operating SystemAndroid 9 My Question or IssueMy offline mode or the downloads stay for only one day. I should clear my offline devices and reinstall app if i have used offline mode because t...

Newbie

  Plan Premium(free trail) Country India Device Samsung galaxy m30 Operating System Android 9   My Question or Issue My offline mode or the downloads stay for only one day. I sho...

Arumaybiswas

Visitor

633 Views

1 replies

0 likes

  • 633 Views
  • 1 replies
  • 0 likes

sneaky dash - Mendler keeps playing instead of my playlist

I have a premium family plan and when playing on my Samsung 10e a tune I have never hear of and never play keeps coming up and knocks out my playlist and then keeps playing. If I go back to my playlist, a couple of my songs play and then this track c...

Visitor

I have a premium family plan and when playing on my Samsung 10e a tune I have never hear of and never play keeps coming up and knocks out my playlist and then keeps playing.  If I go back to my ...

477 Views

0 replies

0 likes

Virus
  • 477 Views
  • 0 replies
  • 0 likes

No follow friends button/find friends

PlanFreeCountryUSADeviceHuawei SE MateOperating SystemAndroid App (8.5.44.941) My Question or IssueSeveral of my friends have followed me on Spotify, but I can't see them or see any other followers I have. I can access their profiles, but there is no...

Visitor

Plan Free Country USA Device Huawei SE Mate Operating System Android App (8.5.44.941)   My Question or Issue Several of my friends have followed me on Spotify, but I can't see them or ...

509 Views

0 replies

0 likes

  • 509 Views
  • 0 replies
  • 0 likes

Minhas músicas não carregam no android. / My songs don't load on android.

PlanPremiumCountryBrasilDevice(Motorola Z2 play)Operating System(Android 7.1.1) My Question or IssueNão consigo ouvir nenhuma música, a principio a versão mais atualizada do Spotify não faz login, o aplicativo carrega, carrega e não faz login. Baixei...

Visitor

Plan Premium Country Brasil Device (Motorola Z2 play) Operating System (Android 7.1.1)   My Question or Issue Não consigo ouvir nenhuma música, a principio a versão mais atualizada do ...

380 Views

0 replies

0 likes

  • 380 Views
  • 0 replies
  • 0 likes

Spotify keeps going offline/logging off

Hi there. My Spotify keeps logging off almost every day and I have to relog every time, then I have to re download all songs I already did download the day before.This has been a huge problem for me since the last 4-5 updates, but, before that, I've ...

Casual Listener

Hi there.    My Spotify keeps logging off almost every day and I have to relog every time, then I have to re download all songs I already did download the day before. This has been a hug...

413 Views

0 replies

1 likes

  • 413 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify links in Facebook Messenger open in browser player, not Spotify App

If a friend uses Share/Facebook Messenger in Spotify to send a link to me, when I the click it, lets me choose between playing thesong in the browser player or to download and install the Spotify app (which I already have). How can I make shared Spot...

Regular

If a friend uses Share/Facebook Messenger in Spotify to send a link to me, when I the click it, lets me choose between playing  thesong in the browser player or to download and install the Spoti...

Ivan

Spotify Legend

9265 Views

4 replies

4 likes

  • 9265 Views
  • 4 replies
  • 4 likes

How to stop or pause SpotifyAppRemote media player?

PlanFree/PremiumIndia Device(All Android Device)Operating System(Android) My Question or IssueHi, I have implemented SpotifyAppRemote Api with my application. I have to playing playlist with spotifyAppRemote Api, I need to stop remote media player fr...

Visitor

Plan Free/Premium India   Device (All Android Device) Operating System (Android)   My Question or Issue Hi, I have implemented SpotifyAppRemote Api with my application. I have to ...

605 Views

0 replies

0 likes

  • 605 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify stops playing randomly

I have a Samsung Note 9 with the latest update of Spotify and I'm using some Powerbeats 3 connected wirelessly through my phone. The issue is that as I'm listening to my music, spotify will just stop playing through my headphones, however when I chec...

Visitor

I have a Samsung Note 9 with the latest update of Spotify and I'm using some Powerbeats 3 connected wirelessly through my phone.   The issue is that as I'm listening to my music, spotify will ...

Ivan

Spotify Legend

5305 Views

6 replies

0 likes

  • 5305 Views
  • 6 replies
  • 0 likes

How to launch an Android Intent to search for and play a song on the Spotify app

I'm developing an application and would like to launch the Spotify app and have it search for and play a song. The following command line works with Google Play Music but not with Spotify: adb shell am start -a "android.media.action.MEDIA_PLAY_FROM_S...

Newbie

I'm developing an application and would like to launch the Spotify app and have it search for and play a song.  The following command line works with Google Play Music but not with Spotify: &nb...

3012 Views

0 replies

0 likes

  • 3012 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Can't connect to Chromecast audio anymore

PlanPremiumCountryAustria DeviceHuawei P10 Lite (my account)Huawei Mate 20 Lite (account of my wife) Operating SystemAndroid 8, Spotify: 8.5.11.762Android 9, Spotify: 8.5.11.762 My Question or IssueChromecast Audio worked yesterday, but today it just...

Casual Listener

Plan Premium Country Austria   Device Huawei P10 Lite (my account) Huawei Mate 20 Lite (account of my wife)   Operating System Android 8, Spotify: 8.5.11.762 Android 9, Spotify: ...

ttmitcham

Newbie

47757 Views

39 replies

26 likes

  • 47757 Views
  • 39 replies
  • 26 likes