Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
106801 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
216478 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
570069 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
470018 Views
577 replies
40 likes
PlanPremiumCountrySwedenDeviceHuawei LYO-L21Operating SystemAndroid 5.1 My Question or IssueWhenever I add local songs to my phone, they get broken and garbled. All songs work just fine on my desktop app, but as soon as they're downloaded to the phon...
Plan Premium Country Sweden Device Huawei LYO-L21 Operating System Android 5.1 My Question or Issue Whenever I add local songs to my phone, they get broken and garbled. All songs wor...
Casual Listener
752 Views
1 replies
0 likes
PlanPremiumCountryBrazilDeviceSamsung Galaxy A70Operating SystemAndroid 9 My Question or IssueWhy my playlist isn't blocking or advising me to put the same music in the playlist. I could discover by myself, so don't need to awnser. Thanks for the ate...
Plan Premium Country Brazil Device Samsung Galaxy A70 Operating System Android 9 My Question or Issue Why my playlist isn't blocking or advising me to put the same music in ...
469 Views
0 replies
0 likes
PlanPremiumCountryU.S.DeviceMot Z4Operating SystemPIE My Question or IssueNo one likes the landscape mode during play so fix the bl00dy thing. There are too many streaming options to suffer this nonsense much longer. Whilst driving it is also a DANGE...
Plan Premium Country U.S. Device Mot Z4 Operating System PIE My Question or Issue No one likes the landscape mode during play so fix the bl00dy thing. There are too many streaming op...
778 Views
0 replies
0 likes
Hi I did the trial for the premium membership and I have been getting charged the £9.99 fee per month. My problem is that I try to go to subscriptions as directed to cancel my subscription but according to that page I am on a FREE account. I cannot c...
Hi I did the trial for the premium membership and I have been getting charged the £9.99 fee per month. My problem is that I try to go to subscriptions as directed to cancel my subscript...
Community Legend
699 Views
1 replies
0 likes
PlanPremiumCountryEgypt DeviceInfinix hot 4 556xOperating SystemAndroid Cham My Question or IssueHi ☺I discovered in my premium accountSome songs not available that I can't able to play this songs and searching on itExamplehttps://open.spotify.com/al...
Plan Premium Country Egypt Device Infinix hot 4 556x Operating System Android Cham My Question or Issue Hi ☺ I discovered in my premium account Some songs not avail...
Spotify Star
1422 Views
3 replies
0 likes
PlanPremiumCountryPhilippinesDeviceVivo V7Operating SystemAndroid 8.1.0 My Question or IssueIt's been more than a year and I still can't regularly put Spotify songs on my IG stories. Last 2018, they said it was a temporary test. How long is this test...
Plan Premium Country Philippines Device Vivo V7 Operating System Android 8.1.0 My Question or Issue It's been more than a year and I still can't regularly put Spotify songs on my IG ...
747 Views
0 replies
0 likes
Plan PremiumDevice: Samsung S10Operating System: Android ver 10My Question or Issue Spotify would fail to launch when connected to Bluetooth in my car with android auto.I would get a quick message about “in the car? Use the auto app”, then it would s...
Plan Premium Device: Samsung S10 Operating System: Android ver 10 My Question or Issue Spotify would fail to launch when connected to Bluetooth in my car with android...
717 Views
0 replies
0 likes
PlanFreeCountryIndiaDeviceAsus Zenfone Max Pro M1Operating SystemAndroid 9Spotify Version: 8.5.44.913 My Question or Issue I had tried re-installing Spotify, still, I'm not able to add the songs into the queue which are not in any playlists, i.e if I...
Plan Free Country India Device Asus Zenfone Max Pro M1 Operating System Android 9 Spotify Version: 8.5.44.913 My Question or Issue I had tried re-installing Spotify, still, I'...
909 Views
0 replies
0 likes
PlanFreeCountryIndiaDeviceAsus Zenfone Max pro M1Operating SystemAndroid Pie My Question or IssueI have added some songs to queue. But I can't edit or sort the songs in the queue on my mobile phone. I can't find any option for viewing or editing queu...
Plan Free Country India Device Asus Zenfone Max pro M1 Operating System Android Pie My Question or Issue I have added some songs to queue. But I can't edit or sort the songs ...
Casual Listener
12802 Views
2 replies
0 likes
PlanPremiumCountryUSA Device(Pixel 3 XL)Operating System(Android 10) My Question or Issue Is there a way to jump to the song currently playing in any playlist? I hate having to scroll forever in some big playlists to find the song that is currently p...
Plan Premium Country USA Device (Pixel 3 XL) Operating System (Android 10) My Question or Issue Is there a way to jump to the song currently playing in any playlist? ...
531 Views
0 replies
4 likes
PlanPremiumCountryAustraliaDeviceSamsung Galaxy Note 10+Operating SystemOne IU 2 Android 10 My Question or IssueOn previous versions when selecting a podcast it will feature at the top the episode you were up to making it so easy since some podcasts ...
Plan Premium Country Australia Device Samsung Galaxy Note 10+ Operating System One IU 2 Android 10 My Question or Issue On previous versions when selecting a podcast it will feature ...
Casual Listener
698 Views
2 replies
0 likes
Version 8.5.42.812. Never had this happen prior to this update. have tried everything. Sometimes they stop and then start again. sometimes stop completely, sometimes app shuts down. This eve happens after I have NOT optimized for battery., have enabl...
Version 8.5.42.812. Never had this happen prior to this update. have tried everything. Sometimes they stop and then start again. sometimes stop completely, sometimes app shuts down. This eve happens ...
376 Views
0 replies
0 likes
Since the layers spotify update, it is no longer possible to long press a track and remove the download. I can unlike the song but the download remains, some songs I only want to listen to when I'm streaming and I don't want them on my device.I want ...
Since the layers spotify update, it is no longer possible to long press a track and remove the download. I can unlike the song but the download remains, some songs I only want to listen t...
Visitor
2414 Views
1 replies
1 likes
PlanPremiumCountryUSADeviceSamsung Galaxy S8+Operating SystemAndroid Pie My Question or IssueThere is a 'save to home' option available for playlists, but when I am in a podcast this feature is nowhere that I can find. Is it supposed to be there and ...
Plan Premium Country USA Device Samsung Galaxy S8+ Operating System Android Pie My Question or Issue There is a 'save to home' option available for playlists, but when I am in a podc...
410 Views
0 replies
0 likes
PlanPremiumCountryUSADeviceGoogle Pixel 3A XLOperating SystemAndroid My Question or IssueI've added local files to a playlist on my desktop Spotify and I'm able to listen to them no problem. However, when I try to play the songs on the android app, t...
Plan Premium Country USA Device Google Pixel 3A XL Operating System Android My Question or Issue I've added local files to a playlist on my desktop Spotify and I'm able to listen to ...
477 Views
0 replies
1 likes
PlanPremiumCountryIndiaDeviceMoto G5 PlusOperating SystemAndroid OreoMy Question or IssueI have been using Spotify very actively over the past few months, on my phone and my laptop. However, recently something happened and my app is very unresponsive...
Plan Premium Country India Device Moto G5 Plus Operating System Android Oreo My Question or Issue I have been using Spotify very actively over the past few months, on my phone and my laptop....
Spotify Legend
663 Views
1 replies
0 likes
PlanPremiumCountryBrasil Device(Xiaomi mi 8 lite)Operating System(i Android Oreo, Windows 10,Web Player) My Question or IssueEstou tendo um problema com um álbum especifico, Nó na orelha de **bleep**, o mesmo fica estalando. Problema ocorre no Androi...
Plan Premium Country Brasil Device (Xiaomi mi 8 lite) Operating System (i Android Oreo, Windows 10,Web Player) My Question or Issue Estou tendo um problema com u...
Spotify Star
833 Views
3 replies
1 likes
Plan: PremiumCountry: USA DevicePixel 4XL (but having this problem across devices)Operating SystemAndroid 10 My Question or IssueEvery once in awhile, my Spotify won't play the songs I choose, whether it be from My Library or from a search or whereve...
Plan: Premium Country: USA Device Pixel 4XL (but having this problem across devices) Operating System Android 10 My Question or Issue Every once in awhile, my Spotify won't pla...
Music Fan
1631 Views
4 replies
4 likes
PlanPremiumCountryAustraliaDevicePixel 3Operating SystemAndroid 10 My Question or IssueWhen I select the Spotify genre icon, it does to a blank page that never loads. I've tried coding and reopening the app. On wifi and mobile data but it never loads...
Plan Premium Country Australia Device Pixel 3 Operating System Android 10 My Question or Issue When I select the Spotify genre icon, it does to a blank page that never loads. I've t...
Casual Listener
3401 Views
3 replies
4 likes
PlanPremiumCountryBrazilDeviceRedmi Note 7Operating SystemAndroid My Question or IssueI can't play any songs in one of my accounts. Desktop player works without problems. I choose a song, it plays maybe a second and stops. Reinstalling doesn't work. ...
Plan Premium Country Brazil Device Redmi Note 7 Operating System Android My Question or Issue I can't play any songs in one of my accounts. Desktop player works without problems. I c...
Casual Listener
847 Views
4 replies
0 likes
