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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 857249 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 857249 Views
  • 11 replies
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 21534 Views
  • 3 replies
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  • 21534 Views
  • 3 replies
  • 0 likes

Multiple Ad Issues

Plan - FreeCountry - CanadaDevice - Moto g4Operating System - Android 7.1.x?My Question or Issue Over the last week I've experience an extreme uptick in ad irregularities. - 3 to 4 non video ads playing in a row- Multiple non-video ads every 10 minut...

  • Visitor
  •   Plan - Free Country - Canada Device - Moto g4 Operating System - Android 7.1.x? My Question or Issue   Over the last week I've experience an extreme uptick in ad irr...
  • user-removed
  • Not applicable
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes

All Songs in Library

PlanPremiumCountryUSADeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueWhat happened to the list of all songs in your library? How can I access that on the app?

  • Regular
  • Plan Premium Country USA Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue What happened to the list of all songs in your library? How can I access that...
  • 182 Views
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  • 182 Views
  • 0 replies
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ajuda

PlanPremiumCountryBrasilDeviceASUS Zenfone 3Operating SystemAndroid Oreo My Question or Issuedepois que assinei o plano premium, sumiu a opção resumida do player qdo o aparelho está em espera. Antes no free aparecia no topo da tela um pequeno icone d...

  • Casual Listener
  • Plan Premium Country Brasil Device ASUS Zenfone 3 Operating System Android Oreo   My Question or Issue depois que assinei o plano premium, sumiu a opção resumida do player qdo o a...
  • Bittencourt
  • Spotify Star
  • 518 Views
  • 3 replies
  • 0 likes
  • 518 Views
  • 3 replies
  • 0 likes

songs not visible on artist page

PlanPremiumCountryFinlandDeviceHuawei Honor 7Operating SystemAndroid I usually listen to my music either through the full songs list or the artist pages in my library. The former still works just fine, but for some reason the artist page no longer sh...

  • Casual Listener
  •   Plan Premium Country Finland Device Huawei Honor 7 Operating System Android     I usually listen to my music either through the full songs list or the artist pages in my l...
  • 596 Views
  • 0 replies
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  • 596 Views
  • 0 replies
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[Android Auto] Discover Weekly plays songs that I've disliked on Windows/Android

PlanPremiumCountryCanadaDeviceAndroid Auto (Golf 2019) My Question or IssueOn my Windows Spotify app or my Android spotify app, my discover weekly only plays songs that haven't been disliked. However, on my Android Auto, my discover weekly will play ...

  • Newbie
  • Plan Premium Country Canada Device Android Auto (Golf 2019)   My Question or Issue On my Windows Spotify app or my Android spotify app, my discover weekly only plays songs that have...
  • 144 Views
  • 0 replies
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  • 144 Views
  • 0 replies
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Desktop and Android app wont connect, and both have different Discover Weekly Playlists

PlanPremiumCountryCanadaDeviceSamsung Galaxy 8 and Desktop computerOperating SystemAndroid and Windows 10 My Question or IssueDesktop and Android app wont connect to each other, and both have different Discover Weekly Playlists. I logged in and out o...

  • Newbie
  •   Plan Premium Country Canada Device Samsung Galaxy 8 and Desktop computer Operating System Android and Windows 10   My Question or Issue Desktop and Android app wont connect to ...
  • 141 Views
  • 0 replies
  • 0 likes
  • 141 Views
  • 0 replies
  • 0 likes

Liked Songs last song cut off

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy 7Operating SystemAndroid 8.0.0 My Question or IssueIn my Liked Songs when I have something in the search bar the last song gets cut off.

  • Regular
  • Plan Premium Country United States Device Samsung Galaxy 7 Operating System Android 8.0.0   My Question or Issue In my Liked Songs when I have something in the search bar the last...
  • 361 Views
  • 0 replies
  • 1 likes
  • 361 Views
  • 0 replies
  • 1 likes

General Music Library

PlanPremiumCountryUnited States DeviceGoogle PixelOperating SystemChrome OS My Question or IssueI just tried to access my general music library on the updated app and can't for the life of me find any of the songs I've saved. I can only see playlits ...

  • Newbie
  • Plan Premium Country United States  Device Google Pixel Operating System Chrome OS   My Question or Issue I just tried to access my general music library on the updated app and ca...
  • 226 Views
  • 0 replies
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  • 226 Views
  • 0 replies
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Music automatically starts when I open Spotify

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello! As the title states, music automatically plays whenever I open Spotify even if I'm alr...

  • Music Fan
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello! ...
  • 189 Views
  • 0 replies
  • 0 likes
  • 189 Views
  • 0 replies
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Bug music keep playing for a few seconds after closing the app

PlanPremiumCountry DeviceOnePlus 5tOperating SystemAndroid 9.0 pie My Question or IssueWhen i play music on spotify and close the app the spotify app keep playing the music and after a few seconds stops the music

  • Casual Listener
  •   Plan Premium Country   Device OnePlus 5t Operating System Android 9.0 pie   My Question or Issue When i play music on spotify and close the app the spotify app keep playin...
  • 286 Views
  • 0 replies
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  • 286 Views
  • 0 replies
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Playlist is playing songs not on the list

PlanFreeCountryIsraelDeviceone +6Operating SystemOxygenOS version 9.0.6 My Question or IssueI've created a playlist for my son with children songs. however once clicking on shuffle play the player plays totally unrelated content to the music in the l...

  • Casual Listener
  • Plan Free Country Israel Device one +6 Operating System OxygenOS version 9.0.6   My Question or Issue I've created a playlist for my son with children songs. however once clicking on s...
  • spirki
  • Gig Goer
  • 531 Views
  • 1 replies
  • 0 likes
  • 531 Views
  • 1 replies
  • 0 likes

No easy way to shuffle downloaded library

PlanFree/PremiumCountry DeviceSamsung a8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSince the new lay out changed earlier this year I have no way to see all my downloaded music in on place and no way to easily shuffle ...

  • Newbie
  • Plan Free/Premium Country   Device Samsung a8 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Since the new lay out changed earlier this year ...
  • 229 Views
  • 0 replies
  • 1 likes
  • 229 Views
  • 0 replies
  • 1 likes

Solution for last update problems

Hi all, if you having pweird problems with Spotify lately (skipping songs, pause songs, playing playlists you havnt ask for etc.) go to Spotify.com and enter your account settings. click on the "sign out everywhere" button and everything should disap...

  • Gig Goer
  • Hi all,   if you having pweird problems with Spotify lately (skipping songs, pause songs, playing playlists you havnt ask for etc.) go to Spotify.com and enter your account settings. click on ...
  • 362 Views
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  • 362 Views
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Spotify android app is in Hebrew but my phone is in Russian

Plan:PremiumCountry:Israel Device:Xiaomi Mi A2Operating System:Android 9 My device is in Russian, but the application is shown in Hebrew. There is no way to change it to English.

  • Newbie
  • Plan: Premium Country: Israel   Device: Xiaomi Mi A2 Operating System: Android 9   My device is in Russian, but the application is shown in Hebrew. There is no way to change it to...
  • spirki
  • Gig Goer
  • 441 Views
  • 1 replies
  • 1 likes
  • 441 Views
  • 1 replies
  • 1 likes

Made for You mixes (Daily Mix etc) unchanged on phone for weeks

PlanFreeCountryAustraliaDeviceNokia 6Operating SystemAndroid Pie My Question or IssuePlease click if you have the same issue! I have troubleshooted this on Twitter and have been put in the "too hard" basket, told mine is an "isolated case" despite my...

  • Music Fan
  •   Plan Free Country Australia Device Nokia 6 Operating System Android Pie   My Question or Issue Please click if you have the same issue! I have troubleshooted this on Twitter an...
  • sharp-spark
  • Roadie
  • 300 Views
  • 1 replies
  • 2 likes
  • 300 Views
  • 1 replies
  • 2 likes

Atualização e problema no armazenamento SDCARD

PlanPremiumCountryBrasilDeviceMoto G4 PlayOperating SystemAndroid 7.1.1 My Question or Issue Acredito que aconteça sempre após uma atualização. O Spotify passa as músicas offline do SDCard para o armazenamento interno. Isso trava meu celular e tenho ...

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  • Newbie
  • Plan Premium Country Brasil Device Moto G4 Play Operating System Android 7.1.1   My Question or Issue   Acredito que aconteça sempre após uma atualização. O Spotify passa as músi...
  • 176 Views
  • 0 replies
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  • 176 Views
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problems with Connect

PlanPremiumCountryIsraelDeviceXiaomi MI A1Operating SystemAndroid 10 My Question or IssueHi, my Spotify always connect to the web player as default and start playing. i always need to change the connection to my phone and i it really annoying. more t...

  • Gig Goer
  • Plan Premium Country Israel Device Xiaomi MI A1 Operating System Android 10   My Question or Issue Hi,   my Spotify always connect to the web player as default and start playing...
  • 190 Views
  • 0 replies
  • 0 likes
  • 190 Views
  • 0 replies
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Spotify just skips songs when i didnt ask for!

PlanPremiumCountryIsraelDeviceXiaomi MI a1 My Question or IssueHi, ive been having issues with Spotify lately which will cause me to cancel the premium account!!! why it keeps skipping songs in the middle?!?!?!?! didnt changed anything in my account ...

  • Gig Goer
  • Plan Premium Country Israel Device Xiaomi MI a1     My Question or Issue Hi,   ive been having issues with Spotify lately which will cause me to cancel the premium account!!...
  • 294 Views
  • 0 replies
  • 0 likes
  • 294 Views
  • 0 replies
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Superuser Contribution Hey Cortana on Microsoft Launcher

My Question or IssueI use the Hey Cortana feature on Microsoft Launcher as my voice assistant on Android and it works with all my other smart devices fine accept Spotify. When I give it a command to play "Maroon 5" on Spotify for example it will open...

  • Casual Listener
  • My Question or Issue I use the Hey Cortana feature on Microsoft Launcher as my voice assistant on Android and it works with all my other smart devices fine accept Spotify. When I give it a command t...
  • davebelize
  • Casual Listener
  • 1167 Views
  • 4 replies
  • 0 likes
  • 1167 Views
  • 4 replies
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My library is always shuffled!

PlanPremiumCountryCanadaDeviceSamsung Galaxy 9 My IssueHi there, recently it seems that songs in My Music (my saved music library) are always shuffled. When I unlock the shuffle button and make it grey, the order of the songs change, but it's not eve...

  • Newbie
  • Plan Premium Country Canada Device Samsung Galaxy 9   My Issue Hi there, recently it seems that songs in My Music (my saved music library) are always shuffled. When I unlock the shuffle ...
  • 204 Views
  • 0 replies
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  • 204 Views
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