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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375837 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7542 Views

0 replies

7 likes

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[ANDROID] Local files randomly get greyed out on Playlist but playable

PlanPremiumCountryUS DeviceS8 Operating SystemAndroid Version 9 (Pie) My Question or IssueMy issue is that my local files randomly get greyed out. Its not every local file but random ones at random times. The local files that get greyed out though ca...

Newbie

Plan Premium Country US   Device S8  Operating System Android Version 9 (Pie)    My Question or Issue My issue is that my local files randomly get greyed out. Its not e...

682 Views

0 replies

2 likes

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Car View won't automatically start with Bluetooth.

PlanPremiumCountryUSADeviceSamsung Galaxy S10Operating SystemAndroid 10 My Question or IssueIve enabled Car View to turn on automatically but it never does. I'm connected to my car's Bluetooth because the music plays. I can turn on Car View manually,...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy S10 Operating System Android 10   My Question or Issue Ive enabled Car View to turn on automatically but it never does. I'm connected to ...

668 Views

0 replies

2 likes

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Spotify Premium doesn't show quantity of the songs in my playlist!

DeviceSamsung Galaxy S7 Operating SystemAndroid 8.0.0 My Question or IssueIs it possible to indicate the quantity of the songs in my created playlist? I can just see the overall duration of the songs.

Visitor

Device Samsung Galaxy S7   Operating System Android  8.0.0   My Question or Issue Is it possible to indicate the quantity of the songs in my created playlist? I can just see the...

Emilia_8

Community Legend

559 Views

1 replies

0 likes

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Galaxy Watch Active 2 -> Recently played -> Artist -> "No music"

PlanPremiumCountryFinlandDevice(Samsung Galaxy 9, Samsung Galaxy Watch Active 2)Operating System(Android, Tizen) My Question or IssueWhen navigating to "Recently played" menu on Galaxy Watch Active 2 and tap on the artist, all I'm getting is "No musi...

Newbie

Plan Premium Country Finland Device (Samsung Galaxy 9, Samsung Galaxy Watch Active 2) Operating System (Android, Tizen)   My Question or Issue When navigating to "Recently played" me...

710 Views

0 replies

0 likes

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Superuser Contribution Unknown Google Cast device shows on device list

PlanPremiumCountryThe NetherlandsDeviceOnePlus 6Operating SystemAndroid My Question or IssueA lot of times I see that there is a Google Cast device in my device list. Even when my phone is not connected to WiFi or Bluetooth. How is this possible?

Casual Listener

Plan Premium Country The Netherlands Device OnePlus 6 Operating System Android   My Question or Issue A lot of times I see that there is a Google Cast device in my device list. Even wh...

sjorsvh

Casual Listener

5493 Views

4 replies

0 likes

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Solved!! How to use spotify

Good morning, I have downloaded spotify on my phone (Android) and created a playlist to listen to whilst travelling over the holiday period....I could not, because I kept being told that I did not have internet connection....maybe I don´t understand,...

Casual Listener

Good morning, I have downloaded spotify on my phone (Android) and created a playlist to listen to whilst travelling over the holiday period....I could not, because I kept being told that I did not ha...

Emilia_8

Community Legend

799 Views

3 replies

0 likes

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Solved!! Playlists are sorted differently on Android compared to Desktop

Hi all, I've sorted my playlists on my pc in folders and such. I noticed that the playlists are not displayed in the same order as on the pc (see pictures). This is how it's on the pc and how it should be: This is how it looks on my phone (android v8...

Regular

Hi all,   I've sorted my playlists on my pc in folders and such. I noticed that the playlists are not displayed in the same order as on the pc (see pictures).   This is how it's on the ...

Emilia_8

Community Legend

881 Views

3 replies

0 likes

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Add music to My playlists

PlanFree/PremiumCountryArgentina Device(Android 9, Xiaomi red mi 6A )Operating System(Miui 10.4.4.) I can not add new songs to any playlist, since it does not show me the Spotify options and it is hung up and I have to close all applications on the c...

Visitor

  Plan Free/Premium Country Argentina   Device (Android 9, Xiaomi red mi 6A ) Operating System (Miui 10.4.4.)   I can not add new songs to any playlist, since it does not sh...

o6ywgj_dv-77g

Newbie

572 Views

1 replies

0 likes

Add music to My playlists
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Superuser Contribution Slight Buzz in right earphone

Plan : Premium Country: Hungary Device: Samsung Galaxy A8 (2018) Operating System: Android My Question or Issue: I am using bluetooth headphones (Samsung Galaxy Buds), and on nearly every song, there's a slight buzz in my right earphone. Only the rig...

Visitor

  Plan : Premium   Country: Hungary   Device: Samsung Galaxy A8 (2018)   Operating System: Android     My Question or Issue: I am using bluetooth headphones (S...

Peter

Spotify Legend

537 Views

1 replies

0 likes

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Solved!!Superuser Contribution Mobile Data vs. WiFi priority

PlanPremiumCountryGermanyDeviceGoogle Pixel 2Operating SystemAndroid 10 My IssueAt home i use my WiFi, but also have my mobile data activated, so i don't have to switch it on when i leave home and vice versa. This morning i noticed, that Spotify didn...

Casual Listener

Plan Premium Country Germany Device Google Pixel 2 Operating System Android 10   My Issue At home i use my WiFi, but also have my mobile data activated, so i don't have to switch it on...

Peter

Spotify Legend

734 Views

1 replies

0 likes

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Sleep Timer

Hi I am running a new Huawei Nova 5T with android 9 on a premium plan in New Zealand.For whatever reason the sleep timer function is not showing. Anyone else having this issue and if so did you find a fix?CheersRob Sparrow

Casual Listener

Hi I am running a new Huawei Nova 5T with android 9 on a premium plan in New Zealand. For whatever reason the sleep timer function is not showing.  Anyone else having this issue and if so did y...

sparrowr

Casual Listener

663 Views

2 replies

1 likes

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Superuser Contribution No Spotify on the Moroccan Galaxy Store.

PlanSpotify Premium(Morocco/North Africa)DeviceGalaxy Watch ActiveSamsung Galaxy S8+Hi guys, i just bought a brand new Galaxy Watch Active and had the surprise to see that Spotify is not available on the Galaxy Store even if the app is available on t...

Casual Listener

Plan Spotify Premium (Morocco/North Africa) Device Galaxy Watch Active Samsung Galaxy S8+ Hi guys, i just bought a brand new Galaxy Watch Active and had the surprise to see that Spotify is no...

Peter

Spotify Legend

886 Views

4 replies

3 likes

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Impossible to adjust volume level of local files on Android

PlanPremiumCountryUSADeviceMoto G5 PlusOperating SystemAndroid My Question or IssueI recently started the Spotify Premium trial on the recommendation of a friend, with one of the major selling points being the ability to upload local files to Spotify...

Casual Listener

Plan Premium Country USA Device Moto G5 Plus Operating System Android   My Question or Issue I recently started the Spotify Premium trial on the recommendation of a friend, with one of...

651 Views

0 replies

1 likes

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Android Metadata (pictures) Not correct with Car Metadata (pictures)

PlanPremiumCountryCanadaDeviceSamsung Galaxy Note 9Operating SystemAndroid OreoVehicle2016 Toyota Tacoma w/ JVC deck (stock) My Question or IssueHi Guys I am having trouble with the pictures displayed in my truck, not matching what is on the screen o...

Visitor

Plan Premium Country Canada Device Samsung Galaxy Note 9 Operating System Android Oreo Vehicle 2016 Toyota Tacoma w/ JVC deck (stock)   My Question or Issue Hi Guys   I a...

431 Views

0 replies

1 likes

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Superuser Contribution Unable to play song

PlanFreeCountryJapanDeviceSamsung Tab S2Operating SystemAndroid 7.0 My Question or IssueWhenever I try to play a song, it says "you just found a premium feature". Spotify is now completely useless. I have tried restarting my device and reinstalling s...

Visitor

Plan Free Country Japan Device Samsung Tab S2 Operating System Android 7.0   My Question or Issue Whenever I try to play a song, it says "you just found a premium feature". Spotify is ...

Mario

Spotify Legend

403 Views

1 replies

0 likes

bug
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  • 1 replies
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Device list Android 9 / 10

PlanPremiumCountryNetherlands My Question or IssueHello, I have a weird problem which probably isn't a Spotify issue but maybe someone else had the same problem. I recently bought an Marantz stereo which supports Spotify connect. I can manage the dev...

Newbie

Plan Premium Country Netherlands   My Question or Issue Hello,   I have a weird problem which probably isn't a Spotify issue but maybe someone else had the same problem. I recen...

473 Views

0 replies

0 likes

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Back/Previous Handsfree Button Not Working

PlanPremiumCountryUSADeviceLG Stylo 4Operating SystemAndroid Oreo My Question or IssueI stopped using Spotify for months due to it not working in the background when Google Maps or Google Chrome are open. Also, my Bluetooth handsfree back/previous bu...

Visitor

Plan Premium Country USA Device LG Stylo 4 Operating System Android Oreo   My Question or Issue I stopped using Spotify for months due to it not working in the background when Goo...

705 Views

0 replies

0 likes

Android
Back
bluetooth
Car
handsfree
previous track
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Google doesn't play the song by the artist I specified

I recently got the game Team Sonic Racing and in the game I heard a song I really liked called Boo's house, and I found the song on Spotify. Whenever I say 'ok Google, play Boo's house by SEGA SOUND TEAM' it replies 'ok, playing booze house by kaz sk...

Newbie

I recently got the game Team Sonic Racing and in the game I heard a song I really liked called Boo's house, and I found the song on Spotify. Whenever I say 'ok Google, play Boo's house by SEGA SOUND ...

384 Views

0 replies

0 likes

Android
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Overlaying other apps [Android]

PlanPremiumCountryU.S.DeviceSamsung Galaxy J7 StarOperating SystemAndroid PIMy Question or IssueWhenever I exit Spotify and open another app, spotify quits and I have all permissions enabled. When I open Spotify, I receive a pop-up saying "Please ena...

Casual Listener

  Plan Premium Country U.S. Device Samsung Galaxy J7 Star Operating System Android PI My Question or Issue Whenever I exit Spotify and open another app, spotify quits and I have all pe...

500 Views

0 replies

0 likes

Technical Issues
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Technical issues

PlanFree/PremiumCountryU.S.Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country U.S. Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

398 Views

0 replies

0 likes

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