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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118152 Views

27 replies

4 likes

  • 118152 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237878 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237878 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598728 Views

79 replies

3 likes

  • 598728 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

491211 Views

581 replies

42 likes

Account
Free
  • 491211 Views
  • 581 replies
  • 42 likes

Sleep timer unavailable when offline

PlanPremiumCountryGermanyDeviceSamsung S8+Operating SystemAndroid My Question or IssueWhen Spotify cannot reach servers the song menu is unavailable when in song view, meaning you cannot set a sleep timer. I am having trouble recreating it unfortunat...

Newbie

  Plan Premium Country Germany Device Samsung S8+ Operating System Android   My Question or Issue When Spotify cannot reach servers the song menu is unavailable when in song view...

1192 Views

0 replies

1 likes

  • 1192 Views
  • 0 replies
  • 1 likes

Consistently plays the same wrong track.

PlanPremiumCountryUKDevice(Samsung S7 Edge and OnePlus 7 Pro)Operating System(Android 9 and 10) My Question or IssueWhen the bug manifests, whatever I try to play, the phone plays the same wrong track - "Do it again - Remastered 2001 by The Beach Boy...

Newbie

Plan Premium Country UK Device (Samsung S7 Edge and OnePlus 7 Pro) Operating System (Android 9 and 10)   My Question or Issue When the bug manifests, whatever I try to play, the phone ...

507 Views

0 replies

0 likes

wrong track
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Solved!! Random songs play over my selections

When trying to play my podcasts or songs it will play them for a few seconds then start trying to play songs that i didn't select or have in any of my lists. It is persistent in always trying to play these songs so I can't listen to what I want.I did...

Visitor

When trying to play my podcasts or songs it will play them for a few seconds then start trying to play songs that i didn't select or have in any of my lists. It is persistent in always trying to play...

Emilia_8

Community Legend

634 Views

1 replies

0 likes

  • 634 Views
  • 1 replies
  • 0 likes

Mobile: play, shuffle folders

Hey! I really like the folders function but I am not able to use it on my android. The option to play the entire folder doesn't seem te be there. What do I do?Thanks!PlanPremiumCountryBelgiumDevicesamsung

Visitor

Hey!   I really like the folders function but I am not able to use it on my android. The option to play the entire folder doesn't seem te be there. What do I do? Thanks! Plan Premium Count...

Emilia_8

Community Legend

444 Views

1 replies

0 likes

  • 444 Views
  • 1 replies
  • 0 likes

In car Bluetooth - audio stuttering

PlanFamily PremiumCountryUKDeviceHuawei P20 ProOperating SystemAndroid 9.1.0.371Vehicle BluetoothNissan X-trail 2017 My Question or IssueFor the last few months audio whilst using Bluetooth in my car is stuttering and making Spotify unusable. I've tr...

Visitor

Plan Family Premium Country UK Device Huawei P20 Pro Operating System Android 9.1.0.371 Vehicle Bluetooth Nissan X-trail 2017   My Question or Issue For the last few months audio whi...

815 Views

0 replies

1 likes

  • 815 Views
  • 0 replies
  • 1 likes

Queue re-shuffles when connecting to car bluetooth.

PlanPremium FamilyCountryUSADevice(Samsung Galaxy s10+)Operating System(Android 10) My Question or IssueI've been having this issue now for months where the queue I've build up resets when I connect to Bluetooth in my car and it only happens in a car...

Casual Listener

Plan Premium Family Country USA Device (Samsung Galaxy s10+) Operating System (Android 10)   My Question or Issue I've been having this issue now for months where the queue I've build ...

597 Views

0 replies

3 likes

  • 597 Views
  • 0 replies
  • 3 likes

Spotify does not reliably change the display to show the next song

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S10e My Question or IssueThe in-app display with artwork in the middle and the bar showing elapsed time on the bottom will not reliably change when a song ends and the next one begins. I have notice...

Visitor

Plan Premium Country United States Device Samsung Galaxy S10e   My Question or Issue The in-app display with artwork in the middle and the bar showing elapsed time on the bottom will not...

394 Views

0 replies

0 likes

  • 394 Views
  • 0 replies
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Why is Behind the Lyrics forced and not an option?

PlanPremiumCountryUSADeviceOnePlus 7 ProOperating SystemAndroid 9 My Question or IssueWhy is Behind the Lyrics forced and not an option like it was before? Doesn't make sense why a partnership with Genius has to be forced down Premium paying customer...

Newbie

Plan Premium Country USA Device OnePlus 7 Pro Operating System Android 9   My Question or Issue Why is Behind the Lyrics forced and not an option like it was before? Doesn't make sense...

351 Views

0 replies

0 likes

  • 351 Views
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can't play songs on tablet

I have installed tablet on my car but i can't stream any songs from spotify. when i select song it shows it is starting, but then the song just disappears. i can't even download songs. when i factory reset the tablet it will let me use spotify for ma...

Visitor

I have installed tablet on my car but i can't stream any songs from spotify. when i select song it shows it is starting, but then the song just disappears. i can't even download songs. when i factory...

340 Views

0 replies

0 likes

  • 340 Views
  • 0 replies
  • 0 likes

Shuffle Keeps repeating certain songs

Hello everyone, ich have a problem for some time. When im listening to a playlist, it kinda repeats some songs more often then other ( in shuffle mode).For example, new songs in my library never ever get played, just older song. Is shuffle really ran...

Visitor

Hello everyone,  ich have a problem for some time. When im listening to a playlist, it kinda repeats some songs more often then other ( in shuffle mode).For example, new songs in my library nev...

560 Views

0 replies

0 likes

  • 560 Views
  • 0 replies
  • 0 likes

Play Queue

PlanPremiumCountry UK My Question or Issue:Is there a way to recover a queue? I accidentally played a song half way down my queue and lost all the songs I had queued before that song. Is it recoverable?

Newbie

  Plan Premium Country UK     My Question or Issue: Is there a way to recover a queue? I accidentally played a song half way down my queue and lost all the songs I had queued be...

420 Views

0 replies

0 likes

  • 420 Views
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Spotify android app ridiculously slow

PlanPremiumCountryUKDevice Samsung Galaxy 9+Operating SystemAndroid 9 It has been a few months now that the spotify app on my phone has been ridiculously slow and lagy the problem started on my galaxy s7 and continued on my s9+ it has gotten to the p...

Casual Listener

  Plan Premium Country UK Device  Samsung Galaxy 9+ Operating System Android 9   It has been a few months now that the spotify app on my phone has been ridiculously slow and ...

x6060x

Newbie

918 Views

1 replies

4 likes

  • 918 Views
  • 1 replies
  • 4 likes

Podcast stop playing and rewind when resumed

When I play a podcast it often stops playing and when I resume it rewinds back a random amount of time. This never occurs when listening to music. I have tried the following playing while on WIFI and using my data as well as the "Sign out everywhere"...

Visitor

When I play a podcast it often stops playing and when I resume it rewinds back a random amount of time. This never occurs when listening to music. I have tried the following playing while on WIFI and...

501 Views

0 replies

0 likes

  • 501 Views
  • 0 replies
  • 0 likes

No access to the repeat button

I am on the free plan. I am in Canada. Brand new Samsung S10 e. I have no access to the repeat button. The only buttons I have access to or the like and the hide buttons. Even if I go up to the three dots in the upper right there is nothing there tha...

Visitor

I am on the free plan. I am in Canada. Brand new Samsung S10 e. I have no access to the repeat button. The only buttons I have access to or the like and the hide buttons. Even if I go up to the three...

Emilia_8

Community Legend

911 Views

1 replies

0 likes

  • 911 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problemas de sonido

Hola! Tengo el siguiente problema, al escuchar música en volumen de bajo a medio/alto las canciones de escuchan saturadas o como si estuviera bajo el agua(? El problema no es de mi dispositivo porque en otras plataformas se escucha perfecto.Mi plan e...

Visitor

Hola! Tengo el siguiente problema, al escuchar música en volumen de bajo a medio/alto las canciones de escuchan saturadas o como si estuviera bajo el agua(? El problema no es de mi dispositivo porque...

Xenia

Spotify Legend

1417 Views

1 replies

2 likes

PROBLEMAS
saturación
saturado
sonido
  • 1417 Views
  • 1 replies
  • 2 likes

I'm not able to play Local Files on my Android phone

PlanPremiumDeviceMoto C Plus My Question or IssueHey, I know there are a lot of posts about this, but the Local Files feature has been giving me problems since I started using it. I've synced Local Files to my Android phone before, but doing so has a...

Casual Listener

Plan Premium Device Moto C Plus   My Question or Issue Hey, I know there are a lot of posts about this, but the Local Files feature has been giving me problems since I started using it. I'...

408 Views

0 replies

0 likes

  • 408 Views
  • 0 replies
  • 0 likes

Automatically shuffling from album homescreen icons

PlanPremiumDeviceSamsung s8My Question or IssueI've been adding albums to my homescreen so I don't have to look through the app to play them, but after the new update it started shuffling them when I open them. This is very frustrating, and I don't w...

Visitor

Plan Premium Device Samsung s8 My Question or Issue I've been adding albums to my homescreen so I don't have to look through the app to play them, but after the new update it started shuffling t...

366 Views

0 replies

1 likes

  • 366 Views
  • 0 replies
  • 1 likes

BMW skipping songs with steering wheel buttons

PlanPremiumDeviceOnePlus 7 ProOperating SystemAndroid 10 My Question or IssueIn BMW's you can control your Spotify App directly within the BMW system itself. Everything works just fine appart from skipping songs with the steerig wheel buttons, when I...

Newbie

Plan Premium Device OnePlus 7 Pro Operating System Android 10   My Question or Issue In BMW's you can control your Spotify App directly within the BMW system itself. Everything works jus...

1336 Views

0 replies

2 likes

  • 1336 Views
  • 0 replies
  • 2 likes

Superuser Contribution Premium Family and shuffle function

None of the below information is required. HowNonostamteever, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Wi...

Casual Listener

None of the below information is required. HowNonostamteever, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galax...

Stige

Casual Listener

970 Views

4 replies

0 likes

  • 970 Views
  • 4 replies
  • 0 likes

Superuser Contribution Keeps switching to play random album

Spotify all of a sudden started playing music from a random album I've never played before. When I switch back, it only playes my chosen song for a few seconds before it plays the random album again. It's the same on my laptop. When I click pause on ...

Newbie

Spotify all of a sudden started playing music from a random album I've never played before. When I switch back, it only playes my chosen song for a few seconds before it plays the random album again....

Ivan

Spotify Legend

6212 Views

6 replies

1 likes

  • 6212 Views
  • 6 replies
  • 1 likes