Announcements

Help Wizard

Step 1

NEXT STEP

Samsung S10e, Huawei P10 plus - app crashes on start

Samsung S10e, Huawei P10 plus - app crashes on start

No updates on Samsung S10e and Huawei P10 plus but suddenly app crashes on start for both tonight. Was using it on S10e earlier today with no issues.

Plan

Premium

Reply
2 Replies

If I go to the web player from my phone to start playing anything, then tap the Get App link, then on Get The App, it will open the app and I can continue my experience from the App with no crashes.

This workaround is unacceptable and cumbersome especially since I am on a Premium Family plan.  Please fix this issue ASAP!

I have the same issue on a Samsung A70 and a Samsung A5.

 

If you long press the Spotify Icon  you get a menu of 3 of your play lists and a search.

 

Selecting any of these will open the app and it will not crash unless you go to the home screen!!

 

So sounds like summit up with the home screen.

Suggested posts