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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Rarezzz

Visitor

384501 Views

543 replies

34 likes

Account
Free
  • 384501 Views
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7934 Views

0 replies

7 likes

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Superuser Contribution Unable to play song

PlanFreeCountryJapanDeviceSamsung Tab S2Operating SystemAndroid 7.0 My Question or IssueWhenever I try to play a song, it says "you just found a premium feature". Spotify is now completely useless. I have tried restarting my device and reinstalling s...

Visitor

Plan Free Country Japan Device Samsung Tab S2 Operating System Android 7.0   My Question or Issue Whenever I try to play a song, it says "you just found a premium feature". Spotify is ...

Mario

Spotify Legend

408 Views

1 replies

0 likes

bug
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Device list Android 9 / 10

PlanPremiumCountryNetherlands My Question or IssueHello, I have a weird problem which probably isn't a Spotify issue but maybe someone else had the same problem. I recently bought an Marantz stereo which supports Spotify connect. I can manage the dev...

Newbie

Plan Premium Country Netherlands   My Question or Issue Hello,   I have a weird problem which probably isn't a Spotify issue but maybe someone else had the same problem. I recen...

479 Views

0 replies

0 likes

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Back/Previous Handsfree Button Not Working

PlanPremiumCountryUSADeviceLG Stylo 4Operating SystemAndroid Oreo My Question or IssueI stopped using Spotify for months due to it not working in the background when Google Maps or Google Chrome are open. Also, my Bluetooth handsfree back/previous bu...

Visitor

Plan Premium Country USA Device LG Stylo 4 Operating System Android Oreo   My Question or Issue I stopped using Spotify for months due to it not working in the background when Goo...

710 Views

0 replies

0 likes

Android
Back
bluetooth
Car
handsfree
previous track
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Google doesn't play the song by the artist I specified

I recently got the game Team Sonic Racing and in the game I heard a song I really liked called Boo's house, and I found the song on Spotify. Whenever I say 'ok Google, play Boo's house by SEGA SOUND TEAM' it replies 'ok, playing booze house by kaz sk...

Newbie

I recently got the game Team Sonic Racing and in the game I heard a song I really liked called Boo's house, and I found the song on Spotify. Whenever I say 'ok Google, play Boo's house by SEGA SOUND ...

392 Views

0 replies

0 likes

Android
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Overlaying other apps [Android]

PlanPremiumCountryU.S.DeviceSamsung Galaxy J7 StarOperating SystemAndroid PIMy Question or IssueWhenever I exit Spotify and open another app, spotify quits and I have all permissions enabled. When I open Spotify, I receive a pop-up saying "Please ena...

Casual Listener

  Plan Premium Country U.S. Device Samsung Galaxy J7 Star Operating System Android PI My Question or Issue Whenever I exit Spotify and open another app, spotify quits and I have all pe...

505 Views

0 replies

0 likes

Technical Issues
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Technical issues

PlanFree/PremiumCountryU.S.Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country U.S. Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

398 Views

0 replies

0 likes

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Downloaded, but not streamable tracks won't play

Never mind, solved it IT Crowd style by simply switching the download toggle off and on again. ---Plan: PremiumCountry: The NetherlandsDevice: Sony Xperia XZ Premium (G8141)Operating System: Android 9 My Question or Issue:I added some files that are ...

Casual Listener

Never mind, solved it IT Crowd style by simply switching the download toggle off and on again.  --- Plan: Premium Country: The Netherlands Device: Sony Xperia XZ Premium (G814...

496 Views

0 replies

0 likes

Downloaded tracks
non streamable tracks
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Song Repeats

I have the Premium plan on an Android phone and recently noticed that whenever I have my songs on Shuffle, theres about 40 or 50 songs that will play and it'll just loop those songs. I don't have it in a playlist it's just when I'm playing out of my ...

Casual Listener

I have the Premium plan on an Android phone and recently noticed that whenever I have my songs on Shuffle, theres about 40 or 50 songs that will play and it'll just loop those songs. I don't have it ...

400 Views

0 replies

0 likes

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Solved!! Offline quality syncing / changing

I have a few hundred songs saved for offline use that were downloaded in the "normal" quality setting, and since have changed my settings to the "extreme" quality. Will spotify automatically redownload each saved for offline song in the higher qualit...

Casual Listener

I have a few hundred songs saved for offline use that were downloaded in the "normal" quality setting, and since have changed my settings to the "extreme" quality. Will spotify automatically redownlo...

brotherj4mes

Casual Listener

4592 Views

8 replies

10 likes

quality
quality sync
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  • 10 likes

Solved!! Music playing randomly when I did not press play?

PlanFreeCountryAustraliaDevice(Samsung Galaxy S10)Operating System(Android Pie.) My Question or IssueNeed help I have a Samsung Galaxy S10 and for some reason music starts that I have not and will not Listen to, I have hit the pause button and than i...

Casual Listener

Plan Free Country Australia Device (Samsung Galaxy S10) Operating System (Android Pie.)   My Question or Issue Need help I have a Samsung Galaxy S10 and for some reason music starts th...

Emilia_8

Community Legend

2074 Views

3 replies

0 likes

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Solved!! Download copyright free music on Android

PlanPremiumMy Question or IssueI have some songs that are 100% copyright free but also they are not in Spotify, so on my dekstop I can listen to them, but I've created a playlist and downloaded it and it seems like Spotify identifies them as pirated ...

Casual Listener

Plan Premium My Question or Issue I have some songs that are 100% copyright free but also they are not in Spotify, so on my dekstop I can listen to them, but I've created a playlist and downloaded...

clicheusername

Gig Goer

2334 Views

3 replies

0 likes

Copyright free songs
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Phone [Android] crashes while loggin into Spotify app

PlanPremiumCountryGermanyDeviceLG Thinq7Operating SystemAndroid Pie My Question or IssueI realized I was logged out of the app on my smartphone. I tried to log in again, and my phone just crashed and restarted. I tried again...same outcome. I deleted...

Casual Listener

Plan Premium Country Germany Device LG Thinq7 Operating System Android Pie   My Question or Issue I realized I was logged out of the app on my smartphone. I tried to log in again, and ...

MaiaNashira

Casual Listener

420 Views

1 replies

0 likes

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Blocked Artist Still Playable

PlanPremiumCountryU.S.Device(Samsung Galaxy Tab A)Operating System(Android version 5.1.1) My Question or IssueI blocked an artist that I can't stand, but he showed up on my "Daily Drive" playlist, anyway.

Roadie

Plan Premium Country U.S. Device (Samsung Galaxy Tab A) Operating System (Android version 5.1.1)   My Question or Issue I blocked an artist that I can't stand, but he showed up on my "...

422 Views

0 replies

1 likes

Ridiculous
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Solved!! One Specific song stops playing at 00:46

PlanPremiumCountryBrazilDeviceXiaomi Redmi 7Operating SystemAndroid My Question or IssueThe song Monarchy of Roses by RHCP is the only song in my library that stops playing at 00:46 always, for a while now (more than a month). I tried cleaning the ca...

Newbie

Plan Premium Country Brazil Device Xiaomi Redmi 7 Operating System Android   My Question or Issue The song Monarchy of Roses by RHCP is the only song in my library that stops playing a...

Emilia_8

Community Legend

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
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Bring back find in playlist / Sort menu through pull down.

Since an update a while ago, it's not possible anymore to pull down in any playlist and sort it by... Or find songs on it. Now the only way is to go through the menu, scroll down and find it between other menu points. This is a huge downgrade as it s...

Newbie

Since an update a while ago, it's not possible anymore to pull down in any playlist and sort it by... Or find songs on it. Now the only way is to go through the menu, scroll down and find it between ...

372 Views

0 replies

0 likes

  • 372 Views
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Album Art not shoeing on car multimedia for Android

PlanPremiumCountryIsraelDeviceSamsung Galaxy s10Operating SystemAndroid 9 My Question or IssueHi,I use Spotify on Samsung Galaxy S10, connected to on my car's (Kia Sportage) multimedia via bluetooth.I cannot see album cover of the song that I'm liste...

Casual Listener

Plan Premium Country Israel Device Samsung Galaxy s10 Operating System Android 9   My Question or Issue Hi, I use Spotify on Samsung Galaxy S10, connected to on my car's (Kia Sportage...

ShaySalomon

Casual Listener

3277 Views

3 replies

0 likes

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Android suggested song issue

PlanFreeCountryU.S.A.DeviceLG Rebel 4 Operating SystemAndroid OreoMy Question or IssueOn my liked songs playlist, despite having suggested songs off, random somgs keep playing. The only way that this dosent haopen is when i add a new song, amd then o...

Casual Listener

Plan Free Country U.S.A. Device LG Rebel 4  Operating System Android Oreo My Question or Issue On my liked songs playlist, despite having suggested songs off, random somgs keep pla...

Emilia_8

Community Legend

411 Views

1 replies

0 likes

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  • 1 replies
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Issue when Huawei P20 Pro skips track from notification panel disconnects from chromecast audio

PlanPremiumCountryUkDeviceHuawei P20 Pro, chromecast audio Operating System My Question or IssueWhen I cast Spotify from my phone to my chromecast audio the connection drops if I skip tracks from the pull down notification panel, it says something al...

Newbie

Plan Premium Country Uk Device Huawei P20 Pro, chromecast audio  Operating System     My Question or Issue When I cast Spotify from my phone to my chromecast audio the connec...

366 Views

0 replies

0 likes

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KASMA PROBLEMİ

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Visitor

Huawei p30lite model telefonumda girinçe aşırı derece gecikme yapıyor lütfen yardım edin.   

1885 Views

0 replies

4 likes

  • 1885 Views
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Superuser Contribution Is there a way to shuffle across all downloaded playlists while on Android Auto?

I'm testing out a Spotify family plan and I'm finding its features rather lackluster for my use case. I want to pick a bunch of artists I like, download all the songs to my phone, and then when using Android Auto shuffle across all that local music. ...

Casual Listener

I'm testing out a Spotify family plan and I'm finding its features rather lackluster for my use case. I want to pick a bunch of artists I like, download all the songs to my phone, and then when using...

Peter

Spotify Legend

974 Views

3 replies

0 likes

  • 974 Views
  • 3 replies
  • 0 likes