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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118163 Views

27 replies

4 likes

  • 118163 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237888 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237888 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598749 Views

79 replies

3 likes

  • 598749 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

491234 Views

581 replies

42 likes

Account
Free
  • 491234 Views
  • 581 replies
  • 42 likes

Superuser Contribution App is EXTREMELY Slow

PlanPremiumCountryUSA DeviceGalaxy Note 9Operating SystemAndroid 9 My Question or IssueI have a Galaxy Note 9, which is more than capable of running an app like Spotify. However, it has been very sluggish and slow for a couple months now. About half ...

Gig Goer

Plan Premium Country USA  Device Galaxy Note 9 Operating System Android 9   My Question or Issue I have a Galaxy Note 9, which is more than capable of running an app like Spotify....

Mario

Spotify Legend

734 Views

1 replies

5 likes

  • 734 Views
  • 1 replies
  • 5 likes

Solved!!Superuser Contribution Spotify aggressively pushing waze app onto customers

My Question or Issue Spoitify continues to aggressively push the waze app. I've been asked to link the apps at least 15 times this month. I initially threatened to change apps but I like the product and service spotify offers so I don't want to chang...

Casual Listener

  My Question or Issue  Spoitify continues to aggressively push the waze app.  I've been asked to link the apps at least 15 times this month.  I initially threatened to change a...

Ivan

Spotify Legend

1005 Views

5 replies

1 likes

  • 1005 Views
  • 5 replies
  • 1 likes

Activity switching while connecting

PlanFree/PremiumCountryUKDeviceSamsung Galaxy S10Operating SystemAndroid 9My Question or IssueWhen I follow the tutorial authentication sequence with the option 'showAuthView(true)' my startup activity is suspended and another starts briefly showing ...

Visitor

Plan Free/Premium Country UK Device Samsung Galaxy S10 Operating System Android 9 My Question or Issue When I follow the tutorial authentication sequence with the option 'showAuthView(true)'...

421 Views

0 replies

0 likes

  • 421 Views
  • 0 replies
  • 0 likes

Superuser Contribution Free trial bugs

So yeah, i got spotify free everything is normal.But when im on my mobile spotify on android,i was thinking "i wonder if there is a free trial for premium" i searched and saw that there is button in the setting saying "go to premium" i press it and f...

Visitor

So yeah, i got spotify free everything is normal. But when im on my mobile spotify on android,i was thinking "i wonder if there is a free trial for premium" i searched and saw that there is button i...

Mario

Spotify Legend

776 Views

2 replies

0 likes

  • 776 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cannot share instagram story!?

PlanPremium CountryTurkey DeviceCasper Via P2 Operating System Android My Question or IssueHey! i cannot share my songs on instagram stories, all applications are updated, i deleted and installed again but nothing, there is only "direct" option for i...

Visitor

Plan Premium   Country Turkey   Device Casper Via P2   Operating System  Android   My Question or Issue Hey! i cannot share my songs on instagram stories, all ap...

Mario

Spotify Legend

479 Views

1 replies

0 likes

  • 479 Views
  • 1 replies
  • 0 likes

Superuser Contribution Canvas feature turning it off alone

PlanFreeCountryBrazilDeviceSamsung Galaxy Core 2 Duos (SM-G355M)Operating SystemAndroid 4.4.2 Canvas turning it off Canvas deactivating alone, no matter what I try to do, I have already performed the procedures suggested here in the community but whe...

Visitor

Plan Free Country Brazil Device Samsung Galaxy Core 2 Duos (SM-G355M) Operating System Android 4.4.2   Canvas turning it off   Canvas deactivating alone, no matter what I try to ...

Petya

Community Legend

515 Views

1 replies

0 likes

  • 515 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Android app freezing and non-responsive

Plan:Premium Country: Australia DeviceOppo R15 proOperating SystemAndroid Oreo My Question or IssueMy Spotify has been largely unresponsive for the last few days. When selecting songs the wheel just keeps turning and either doesn't play at all or wil...

Casual Listener

Plan:Premium  Country: Australia   Device Oppo R15 pro Operating System Android Oreo   My Question or Issue My Spotify has been largely unresponsive for the last few days...

Mario

Spotify Legend

1072 Views

3 replies

0 likes

  • 1072 Views
  • 3 replies
  • 0 likes

Having Trouble Efficiently Creating Playlists

Plan: Free Country: US Device: Pixel 2 XL Operating System: Android 10 My Issue: I'm considering switching to Spotify from Apple Music. But every time I try to add a song to my Spotify playlist it puts me back to the search screen again. Then I have ...

Visitor

Plan: Free   Country: US   Device: Pixel 2 XL   Operating System: Android 10   My Issue: I'm considering switching to Spotify from Apple Music. But every time I try t...

393 Views

0 replies

0 likes

  • 393 Views
  • 0 replies
  • 0 likes

Abort connection to chrome cast

PlanStudent planCountry DeviceSamsung S7Operating SystemIt's using android API 26. Don't know OS version My Question or IssueWhen you select to cast to a device, sometimes other peoples chrome casts appear. If you misclick and choose a chrome cast yo...

Visitor

Plan Student plan Country   Device Samsung S7 Operating System It's using android API 26. Don't know OS version   My Question or Issue When you select to cast to a device, sometim...

351 Views

0 replies

0 likes

  • 351 Views
  • 0 replies
  • 0 likes

Superuser Contribution Adds songs to my liked songs playlist in its own

PlanPremiumCountry DeviceSamsung a70Operating SystemAndroid My Question or IssueSpotify keeps adding songs to my liked songs playlist . Songs ive never listened to. By artists I don't know , in genres I don't like.

Visitor

Plan Premium Country   Device Samsung a70 Operating System Android     My Question or Issue Spotify keeps adding songs to my liked songs playlist . Songs ive never listened ...

Mario

Spotify Legend

502 Views

1 replies

0 likes

  • 502 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify will NOT work on my phone

PlanPremiumCountryCanadaDeviceSamsung Galaxy 9Operating SystemANDROID My Question or IssueI have tried everything to make Spotify work reliably on my phone; it will NOT work. It takes forever to load when it does and then it is super slow when it doe...

Visitor

Plan Premium Country Canada Device Samsung Galaxy 9 Operating System ANDROID   My Question or Issue I have tried everything to make Spotify work reliably on my phone; it will NOT work....

Petya

Community Legend

739 Views

1 replies

0 likes

  • 739 Views
  • 1 replies
  • 0 likes

Superuser Contribution I'm unable to share a song to my Instagram story

PlanFreeCountryIndia My Question or IssueWhen I try to share any song, all the options show up, including sharing to WhatsApp, Facebook news feed, SMS; but not the Instagram stories. Even in the 'More' section, there's no option to share to Instagram...

Casual Listener

Plan Free Country India   My Question or Issue When I try to share any song, all the options  show up, including sharing to WhatsApp, Facebook news feed, SMS; but not the Instagram st...

Petya

Community Legend

882 Views

1 replies

0 likes

  • 882 Views
  • 1 replies
  • 0 likes

Superuser Contribution Random music being added to my playlists

Plan PremiumCountryCanadaDeviceAndroid Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThere are music being added to all my playlists. I always delete/remove them from my playlists but they always comeback. I even block t...

Visitor

Plan  Premium Country Canada Device Android  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue There are music being added to all my playli...

Petya

Community Legend

749 Views

2 replies

0 likes

  • 749 Views
  • 2 replies
  • 0 likes

New layout is garbage - where have the top 5 tracks of artists gine

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

581 Views

0 replies

0 likes

  • 581 Views
  • 0 replies
  • 0 likes

Solved!! Media not provided on bluetooth

PlanPremiumCountryIsraelDeviceSamsung galaxy S10 plusOperating SystemAndroid 10 My Question or IssueSince I updated my device to android 10,each time I connect my phone to both of my cars (Mazda 3 2015 and KIA Ceed 2018) and play music from spotify, ...

Casual Listener

  Plan Premium Country Israel Device Samsung galaxy S10 plus Operating System Android 10   My Question or Issue Since I updated my device to android 10,each time I connect my pho...

Udiakuka

Casual Listener

6155 Views

1 replies

0 likes

  • 6155 Views
  • 1 replies
  • 0 likes

Request song by voice does not use songs from my library

PlanPremiumCountryCanadaDevicePixel 2Operating SystemAndroid 10 My Question or IssueWhen using "OK Google" to ask for a specific song it rarely plays the song I've liked in my library. Instead it usually opts for a different version of the song or fr...

Visitor

  Plan Premium Country Canada Device Pixel 2 Operating System Android 10   My Question or Issue When using "OK Google" to ask for a specific song it rarely plays the song I've li...

484 Views

0 replies

0 likes

  • 484 Views
  • 0 replies
  • 0 likes

Lokale Dateien nicht auf Handy/Webplayer verfuegbar

Hallo!Ich nutze Spotify zwar noch nicht sehr lang, aber viel auf meinem Handy, wenn ich beispielsweise unterwegs bin. Da mir oft Lieder unterkommen, die mir gefallen, die aber nicht in Spotify sind, habe ich die bisher immer als Lokale Dateien eingef...

Visitor

Hallo! Ich nutze Spotify zwar noch nicht sehr lang, aber viel auf meinem Handy, wenn ich beispielsweise unterwegs bin. Da mir oft Lieder unterkommen, die mir gefallen, die aber nicht in Spotify sind...

671 Views

0 replies

0 likes

handy
Lokale Dateien
WebPlayer
  • 671 Views
  • 0 replies
  • 0 likes

Playback pauses when on Bluetooth

PlanPremiumCountryPolandDeviceSamsung Galaxy S10Operating SystemAndroid 10 My Question or IssuePlayback pauses after couple of seconds every time I start it. My headphones are supporting 2 devices being connected at once. It's Jabra Elite 85h. It tur...

Newbie

Plan Premium Country Poland Device Samsung Galaxy S10 Operating System Android 10   My Question or Issue Playback pauses after couple of seconds every time I start it. My headphones ar...

630 Views

0 replies

1 likes

  • 630 Views
  • 0 replies
  • 1 likes

Trouble with songs skipping and jumping to web player (chrome)

PlanPremiumCountryUKDeviceOne Plus 7 ProOperating SystemAndroid Oreo My Question or IssueI'm using the Spotify app on my phone and the music keeps slipping songs, sometimes 15 seconds in, sometimes 2 and a half minutes. Can't seem to stop it with an ...

Newbie

Plan Premium Country UK Device One Plus 7 Pro Operating System Android Oreo   My Question or Issue I'm using the Spotify app on my phone and the music keeps slipping songs, someti...

Emilia_8

Community Legend

1213 Views

1 replies

0 likes

  • 1213 Views
  • 1 replies
  • 0 likes

Superuser Contribution Albums disappear from phone, playlists do not

PlanPremiumCountryAustraliaDevice(Windows 10 PC; HTC 510 android phone)Operating System(i) My Question or IssueI have about 30 albums and 20 playlists downloaded to a SD card on my phone. For about the past 2 months, all the albums disappear from the...

Casual Listener

Plan Premium Country Australia Device (Windows 10 PC; HTC 510 android phone) Operating System (i)   My Question or Issue I have about 30 albums and 20 playlists downloaded to a SD card...

Xenia

Spotify Legend

1225 Views

1 replies

0 likes

  • 1225 Views
  • 1 replies
  • 0 likes