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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106792 Views

26 replies

3 likes

  • 106792 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216467 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216467 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

570051 Views

78 replies

3 likes

  • 570051 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470011 Views

577 replies

40 likes

Account
Free
  • 470011 Views
  • 577 replies
  • 40 likes

Sharing Instagram story doesn't work

PlanPremium/FamilyCountryTurkeyDeviceSamsung Galaxy A7(2017)Operating SystemAndroid 9

Visitor

Plan Premium/Family Country Turkey Device Samsung Galaxy A7(2017) Operating System Android 9  

Luan

Spotify Star

469 Views

1 replies

1 likes

  • 469 Views
  • 1 replies
  • 1 likes

Player stops playing song on Android

PlanPremiumCountryBrazilDeviceSamsung Galaxy S9, Samsung Galaxy Note 9Operating SystemAndroid In some songs the player freezes on specific moment of the music. I've test on other Android devices (and accounts) besides my own and the problem also happ...

Newbie

Plan Premium Country Brazil Device Samsung Galaxy S9, Samsung Galaxy Note 9 Operating System Android   In some songs the player freezes on specific moment of the music. I've test on oth...

Emerson1984

Visitor

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes

Superuser Contribution İ can't Share Instagram Story

PlanPremiumCountryTurkeyDeviceXiaomi Mi5Operating SystemAndroid My Question or IssueWhen I try to share some song I don't see the Instagram Stories opcion, can you help me?I already vinculated mi account with facebook.

Casual Listener

Plan Premium Country Turkey Device Xiaomi Mi5 Operating System Android    My Question or Issue When I try to share some song I don't see the Instagram Stories opcion, can you help...

Mario

Spotify Legend

624 Views

2 replies

0 likes

  • 624 Views
  • 2 replies
  • 0 likes

Superuser Contribution Unable to Share to Instagram Stories

PlanPremiumCountryUSADeviceSamsung Galaxy 9+Operating SystemAndroid v9 My Question or IssueI am unable to share to my Instagram story, I only have the option to share via Direct Message. I have tried a few different methods recommended online, howeve...

Visitor

Plan Premium Country USA Device Samsung Galaxy 9+ Operating System Android v9       My Question or Issue I am unable to share to my Instagram story, I only have the option ...

Mario

Spotify Legend

588 Views

1 replies

0 likes

  • 588 Views
  • 1 replies
  • 0 likes

Superuser Contribution no option to share songs on instagram stories

 PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

  Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue &nbs...

Mario

Spotify Legend

676 Views

1 replies

1 likes

  • 676 Views
  • 1 replies
  • 1 likes

[Android][Social] Instagram stories doesn't play music automatically when shared

I am able to share music through my Instagram Stories from the Spotify app, but the problem I'm having is that the music doesn't automatically play. People don't hear the music I post.

Visitor

I am able to share music through my Instagram Stories from the Spotify app, but the problem I'm having is that the music doesn't automatically play. People don't hear the music I post.

1133 Views

0 replies

0 likes

Android
Social
  • 1133 Views
  • 0 replies
  • 0 likes

Problems with Samsung S3

As mentioned in my previous post couple of weeks back, I do have constant issues with Spotify. I have Galaxy S3, Android 4.3. App is crashing, downloaded playlist or albums don't work. I factory reset my phone, changed SD cards etc was trying everyth...

Regular

As mentioned in my previous post couple of weeks back, I do have constant issues with Spotify. I have Galaxy S3, Android 4.3. App is crashing, downloaded playlist or albums don't work. I factory re...

lheller

Newbie

6520 Views

17 replies

1 likes

  • 6520 Views
  • 17 replies
  • 1 likes

Superuser Contribution Constant crashing during playback

PlanPremiumCountryUKDeviceSamsung Galaxy Ace 4Operating System(Android 4.4.4) My Question or IssueSince updating to version 8.5.13.637 yesterday morning, Spotify keeps crashing on my Android phone (reverts to black screen with the Spotify logo, playb...

Gig Goer

Plan Premium Country UK Device Samsung Galaxy Ace 4 Operating System (Android 4.4.4)   My Question or Issue Since updating to version 8.5.13.637 yesterday morning, Spotify keeps crashi...

joeldegraaf

Casual Listener

5858 Views

14 replies

10 likes

  • 5858 Views
  • 14 replies
  • 10 likes

Superuser Contribution Major playlist issue

PlanPremiumCountryPhilippinesDeviceHuawei Nova 3iOperating SystemAndroid 9 My Question or IssueI'm on a playlist. I pressed shuffle play and it keeps cycling through songs and doesn't seem to want to stop. Whenever I press the next button after it se...

Newbie

Plan Premium Country Philippines Device Huawei Nova 3i Operating System Android 9   My Question or Issue I'm on a playlist. I pressed shuffle play and it keeps cycling through songs an...

Mario

Spotify Legend

522 Views

1 replies

0 likes

  • 522 Views
  • 1 replies
  • 0 likes

Superuser Contribution Startpage is full with stuff i never heard off

PlanPremiumCountryDEDeviceSamsung Galaxy 8Operating SystemAndroidMy Question or IssueI have the problem that my start/home page in the Spotify app no longer displays recently played songs, favorite Albums and Songs, Top Podcasts, Favorite artists, he...

Visitor

Plan Premium Country DE Device Samsung Galaxy 8 Operating System Android My Question or Issue I have the problem that my start/home page in the Spotify app no longer displays recently played...

Mario

Spotify Legend

480 Views

1 replies

1 likes

  • 480 Views
  • 1 replies
  • 1 likes

Superuser Contribution Extremely slow running

App takes anywhere upto 5 minutes to open up past the initial opening screen (the Spotify emblem) then another few minutes of blank screen before bringing up the main screen. Once that's happened it will take a few tries to play music as pressing the...

Visitor

App takes anywhere upto 5 minutes to open up past the initial opening screen (the Spotify emblem) then another few minutes of blank screen before bringing up the main screen. Once that's happened it ...

Mario

Spotify Legend

554 Views

1 replies

1 likes

  • 554 Views
  • 1 replies
  • 1 likes

Can't find hidden album

PlanPremiumCountryCanadaDeviceSamsung Galaxy 10 +Operating SystemAndroid 10 My Question or IssueWhen trying to search for "Suheir" by Jason Lindner Big Band on the app, nothing shows up. When searching online through a browser, I found exactly it. So...

Casual Listener

  Plan Premium Country Canada Device Samsung Galaxy 10 + Operating System Android 10   My Question or Issue When trying to search for "Suheir" by Jason Lindner Big Band on the ap...

Emilia_8

Community Legend

713 Views

3 replies

0 likes

  • 713 Views
  • 3 replies
  • 0 likes

App doesn't work since months on xiaomi phones and no one cares

The app crash when you click on three dots,i'm paying for the premium and it's ridicolous that no one cares about this problem. It's a problem of every redmi note 8 pro and also other phones.PlanPremiumCountryItalyDeviceXiaomi redmi note 8 pro

Casual Listener

The app crash when you click on three dots,i'm paying for the premium and it's ridicolous that no one cares about this problem. It's a problem of every redmi note 8 pro and also other phones. Plan ...

ania262

Newbie

885 Views

2 replies

1 likes

  • 885 Views
  • 2 replies
  • 1 likes

Offline music deleted right after midnight

PlanPremium FamilyDeviceSamsung M20Operating System Android Q (Android 10) My Question or IssueSpotify keeps deleting my offline music right after midnight.At first it would even sign me out too and signing back in was impossible. I had to uninstall ...

Casual Listener

Plan Premium Family Device Samsung M20 Operating System  Android Q (Android 10)   My Question or Issue Spotify keeps deleting my offline music right after midnight. At first it wou...

Absoas

Casual Listener

598 Views

1 replies

0 likes

Android
  • 598 Views
  • 1 replies
  • 0 likes

Any way to access my queue without Now Playing button?

Plan(Family) PremiumCountrySwedenDeviceOnePlus 5TOperating SystemOxygen OS 9.0.10 My Question or IssueI queued up some songs in the app to listen to them, but I don't see how I can access the queue without clicking on the Playing Now menu. I don't ha...

Visitor

Plan (Family) Premium Country Sweden Device OnePlus 5T Operating System Oxygen OS 9.0.10   My Question or Issue I queued up some songs in the app to listen to them, but I don't se...

387 Views

0 replies

0 likes

  • 387 Views
  • 0 replies
  • 0 likes

Daily Mix Bug

Hello, I'm a premium Android (actually OxygenOS v9.0.1 based on Android v9) user and I would like to report a bug when using Daily Mix feature. I noticed that the Mix will play songs in random order if random reproduction was previously selected but ...

Visitor

Hello,    I'm a premium Android (actually OxygenOS v9.0.1 based on Android v9) user and I would like to report a bug when using Daily Mix feature.   I noticed that the Mix will pla...

1121 Views

0 replies

1 likes

bug
daily
mix
  • 1121 Views
  • 0 replies
  • 1 likes

[Android] App hangs when viewing album in landscape mode (Android)

After trying to open certain pages while Android (8.0.0) is in landscape mode the app hangs completely. The only way to get out of this is to lock your phone and switch to portrait mode.This happens when trying to view any page for which there is no ...

Visitor

After trying to open certain pages while Android (8.0.0) is in landscape mode the app hangs completely. The only way to get out of this is to lock your phone and switch to portrait mode. This happen...

405 Views

0 replies

0 likes

Android
  • 405 Views
  • 0 replies
  • 0 likes

Local Files in Spotify Lite app for Android

PlanPremiumCountryArgentinaDeviceSamsungOperating SystemAndroid Oreo My Question or IssueI have the Spotify Lite app for Android, and I can't sync local files from my computer to the app. I can do it in the "normal" Spotify app, but not in the Lite v...

Visitor

Plan Premium Country Argentina Device Samsung Operating System Android Oreo   My Question or Issue I have the Spotify Lite app for Android, and I can't sync local files from my compute...

2066 Views

0 replies

1 likes

  • 2066 Views
  • 0 replies
  • 1 likes

Epic Collection notification

PlanPremiumCountryUKDeviceMoto GOperating SystemAndroid My Question or IssueI've encountered the Epic Collection notification. I'm not concerned about the limit, however I have deleted numerous albums and playlists from my library, but Spotify App do...

Newbie

Plan Premium Country UK Device Moto G Operating System Android   My Question or Issue I've encountered the Epic Collection notification. I'm not concerned about the limit, however I ha...

Luan

Spotify Star

607 Views

1 replies

0 likes

  • 607 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Autoplay doesn't work

PlanPremiumCountrySwitzerland DeviceGalaxy S10Operating SystemAndroid 10 My Question or IssueI'm having issues with the autoplay function, it works maybe 1 time out of 5. The rest of the time I put on a song and it stops right after. I have checked m...

Casual Listener

Plan Premium Country Switzerland   Device Galaxy S10 Operating System Android 10   My Question or Issue I'm having issues with the autoplay function, it works maybe 1 time out of...

LL759

Casual Listener

1134 Views

4 replies

0 likes

  • 1134 Views
  • 4 replies
  • 0 likes