Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
106785 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
216435 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
570031 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
470001 Views
577 replies
40 likes
The main reason I got Spotify Premium was to be able to play music in my car without streaming and thus save money on my data plan. I go hands free and use Google Assistant voice commands. The implementation between the two is very poor. I cannot use...
The main reason I got Spotify Premium was to be able to play music in my car without streaming and thus save money on my data plan. I go hands free and use Google Assistant voice commands. Th...
Spotify Legend
2508 Views
2 replies
8 likes
Plan family Country canada Device android, but doesn't matter which one Operating System whatever My Question or Issue I saw this on youtube: So I'm paying for the family plan and others are hacking/stealing the content. Am I an **bleep**? Why am I ...
Plan family Country canada Device android, but doesn't matter which one Operating System whatever My Question or Issue I saw this on youtube: <snip - Moderator Edit...
Community Legend
618 Views
1 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macb...
521 Views
0 replies
0 likes
PlanPremiumCountry UK DeviceSamsung Note 8Operating System Android 9 My Question or Issue Spotify is only casting intermittently to various Home devices. They are all visible on 'available devices' but when tapped they just show as endlessly 'connect...
Plan Premium Country UK Device Samsung Note 8 Operating System Android 9 My Question or Issue Spotify is only casting intermittently to various Home devic...
576 Views
0 replies
1 likes
PlanPremiumCountryU.S.ADeviceSamsung Galaxy s10+ My Question or IssueIs there anyway to enable fullscreen album art on the lockscreen I read that it was requested to remove the feature but my own opinion I liked it and was wanting to know if theres a...
Plan Premium Country U.S.A Device Samsung Galaxy s10+ My Question or Issue Is there anyway to enable fullscreen album art on the lockscreen I read that it was requested to remove the f...
595 Views
0 replies
0 likes
Starting yesterday, Spotify playback became so quiet I could barely hear it, even when ambient noise is negligible. I listen through Otium Bluetook Power Pods, and these have no volume settings of their own. ALL other applications (phone, other media...
Starting yesterday, Spotify playback became so quiet I could barely hear it, even when ambient noise is negligible. I listen through Otium Bluetook Power Pods, and these have no volume settings of th...
661 Views
0 replies
0 likes
The App updated this morning and now my artists page is sorted by last played so I can't find anything unless I scroll through the whole list. Can I change this so it sorts them alphabetically so I can actually find what I want quickly?Not a fan of t...
The App updated this morning and now my artists page is sorted by last played so I can't find anything unless I scroll through the whole list. Can I change this so it sorts them alphabetically so I c...
Spotify Legend
30017 Views
62 replies
50 likes
PlanPremiumCountryMexicoDeviceSamsung Galaxy S10e and Huawei P30 ProOperating SystemAndroid 10 and Android 9 respectively. My Question or IssueIf I ask my Google home mini speakers to play music on Spotify or a specific song or artist, they do. The p...
Plan Premium Country Mexico Device Samsung Galaxy S10e and Huawei P30 Pro Operating System Android 10 and Android 9 respectively. My Question or Issue If I ask my Google home mini sp...
791 Views
0 replies
0 likes
PlanPremiumCountry United StatesDeviceGoogle PixelOperating SystemAndroid 9 My Question or Issue All album covers on Spotify mobile are not showing. Restarting also did work for a minute and then it went back to not showing. Also picture is just one ...
Plan Premium Country United States Device Google Pixel Operating System Android 9 My Question or Issue All album covers on Spotify mobile are not showing. Restarting also...
Casual Listener
13177 Views
2 replies
0 likes
PlanFreeCountryAmericaDeviceLG stylo 4Operating SystemAndroid Oreo My Question or IssueWhy cant I see the queue button
Plan Free Country America Device LG stylo 4 Operating System Android Oreo My Question or Issue Why cant I see the queue button
Casual Listener
2071 Views
5 replies
0 likes
How long does it take to download a spotify playlist? And does it show progress? I'm downloading songs for a trip
How long does it take to download a spotify playlist? And does it show progress? I'm downloading songs for a trip
Community Legend
21812 Views
1 replies
1 likes
Phone: xiaomi redmi 3Spotify: current version Expected behaviour: click on volume on open Spotify app when connected to device should change volume on connected device. But system volume control opens instead in xiaomi and sets the ring tone volume.W...
Phone: xiaomi redmi 3 Spotify: current version Expected behaviour: click on volume on open Spotify app when connected to device should change volume on connected device. But system volume c...
Visitor
959 Views
1 replies
0 likes
Sometimes, when I'm playing Spotify on Bluetooth devices like car or headphones, it randomly stops the song for many seconds, then it restarts, but one moment later it stops again! This continues for many minutes and if I'm lucky after some time it r...
Sometimes, when I'm playing Spotify on Bluetooth devices like car or headphones, it randomly stops the song for many seconds, then it restarts, but one moment later it stops again! This continues for...
Casual Listener
651 Views
2 replies
0 likes
PlanFree/PremiumCountry DeviceSamsung S10Operating System(iOS 10, Android Oreo, Windows 10,etc.) Hi,I have previously had a free account with Spotify and gained a premium account with my Vodafone contract last year. I cannot seem to access it and I w...
Plan Free/Premium Country Device Samsung S10 Operating System (iOS 10, Android Oreo, Windows 10,etc.) Hi, I have previously had a free account with Spotify and gained a p...
Spotify Legend
671 Views
2 replies
0 likes
Plan: PremiumCountry: UKDevice: Samsung Galaxy s10Operating System: Android 9 My Question or IssuePlan:Premium Country:UK Device: Samsung Galaxy s10 Operating System 9 Hi CommunityBefore subscribing - I already used up my free trial some time ago - I...
Plan: Premium Country: UK Device: Samsung Galaxy s10 Operating System: Android 9 My Question or Issue Plan:Premium Country:UK Device: Samsung Galaxy s10 Operating Sys...
Spotify Legend
922 Views
1 replies
0 likes
The application used to hold a 'Songs' section that held all of the music I had since I started using Spotify. I am now unable to find this section anywhere. Any help would be appreciated.
The application used to hold a 'Songs' section that held all of the music I had since I started using Spotify. I am now unable to find this section anywhere. Any help would be appreciated. &nb...
Community Legend
591 Views
1 replies
0 likes
PREMIUMUKANDROIDMOTO G5 PLUS In the gym earlier, music skips forward, plays 1 second, skips back, plays 1 second, skips forward rinse and repeat. So I hard shut down the app through settings/application/force stop. Reload the app and asks me to sign ...
PREMIUM UK ANDROID MOTO G5 PLUS In the gym earlier, music skips forward, plays 1 second, skips back, plays 1 second, skips forward rinse and repeat. So I hard shut down the app through se...
609 Views
0 replies
0 likes
As shown in the screenshot. Your "Rate us now"link that appeared in my app just now lead me to an Asian version of Spotify in Google Play Store I am using Huawei P30 Pro, with latest version of EMUI.
As shown in the screenshot. Your "Rate us now"link that appeared in my app just now lead me to an Asian version of Spotify in Google Play Store I am using Huawei P30 Pro, with latest versi...
427 Views
0 replies
0 likes
PlanPremiumCountryThe Netherlands DeviceSamsung Galaxy A50Operating SystemAndroid 9 My Question or IssueWhenever i search a random song. Not from a playlist or anything. It plays the song with shuffle on, but doesnt go to the next song. It works on w...
Plan Premium Country The Netherlands Device Samsung Galaxy A50 Operating System Android 9 My Question or Issue Whenever i search a random song. Not from a playlist or...
Casual Listener
854 Views
2 replies
0 likes
