Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376166 Views

541 replies

34 likes

Account
Free
  • 376166 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7555 Views

0 replies

7 likes

  • 7555 Views
  • 0 replies
  • 7 likes

Superuser Contribution Unable to play Artist Radio

Sorry for the cross post as I'm having problems on the desktop and android version: I'm unable to play Artist Radio for Keith Jarrett - web player says 'Error Could not load this playlist' and android player says 'Missing Playlist This playlist is no...

Music Fan

Sorry for the cross post as I'm having problems on the desktop and android version:   I'm unable to play Artist Radio for Keith Jarrett - web player says 'Error Could not load this playlist' a...

Peter

Spotify Legend

607 Views

1 replies

0 likes

  • 607 Views
  • 1 replies
  • 0 likes

Superuser Contribution Xiaomi, android one

PlanPremiumCountryCzech RepublicDeviceXiaomi Mi A3 LTEOperating SystemAndroid One My Question or IssueHi, I have bought myself a new phone (I used to have an also Xiaomi but it was Xiaomi Mi Max and different OS) and when I installed Spotify suddenly...

Casual Listener

  Plan Premium Country Czech Republic Device Xiaomi Mi A3 LTE Operating System Android One   My Question or Issue Hi, I have bought myself a new phone (I used to have an also Xia...

vans-ire

Visitor

2946 Views

5 replies

0 likes

Download bug
Download error
Download mode doesn't work
Download Playlists
Xiaomi
  • 2946 Views
  • 5 replies
  • 0 likes

Downloaded Tracks in Online Mode

PlanPremiumCountryGermanyDeviceHuawei Mate 20 ProOperating SystemAndroid 9.0My Question or IssueHi everybody, i would like to now how Spotify handles my downloaded Songs. Does Spotify plays my downloaded Songs even if I am Online? Or will the Downloa...

Visitor

Plan Premium Country Germany Device Huawei Mate 20 Pro Operating System Android 9.0 My Question or Issue Hi everybody, i would like to now how Spotify handles my downloaded Songs. Does Spoti...

psoundar

Newbie

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

Podcast play order

Is there a way to play podcasts in chronological order without sorting by date? I'm listening to a podcast that has been going since 2012. Scrolling past the eight years to listen to the last five episodes or so in correct order is tiresome. Device: ...

Newbie

Is there a way to play podcasts in chronological order without sorting by date? I'm listening to a podcast that has been going since 2012. Scrolling past the eight years to listen to the last five ep...

Skellingtor97

Music Fan

788 Views

1 replies

0 likes

  • 788 Views
  • 1 replies
  • 0 likes

Superuser Contribution Huawei P20 kein Equalizer in der App

Finde den Equalizer Button in der App nicht bei meinem P20.Android Version 9

Visitor

Finde den Equalizer Button in der App nicht bei meinem P20. Android Version 9  

Katerina

Spotify Legend

5206 Views

3 replies

0 likes

  • 5206 Views
  • 3 replies
  • 0 likes

Instagram story Samsung Galaxy a40

PlanPremiumCountryIreland DeviceSamsung Galaxy A40Operating SystemAndroid My Question or IssueI got a new phone and Spotify wont allow me to share music to instagram stories. Its brand new so surely there shouldn't be an issue.My old phone was a gala...

Casual Listener

  Plan Premium Country Ireland  Device Samsung Galaxy A40 Operating System Android    My Question or Issue I got a new phone and Spotify wont allow me to share music to...

376 Views

0 replies

0 likes

  • 376 Views
  • 0 replies
  • 0 likes

artists page not working on win 10

Premiumusawin 10 64 bit i have been having this problem for a long time.i have restated 100s of times.(both) Reinstalled spodfy.exe and spodfy.uwp apps. i have cleared all sopdfy data (app data, user data, local and roaming data, and program data).I ...

Casual Listener

Premium usa win 10 64 bit     i have been having this problem for a long time. i have restated 100s of times.(both) Reinstalled spodfy.exe and spodfy.uwp apps. i have cleared all ...

user-removed

Not applicable

540 Views

1 replies

0 likes

  • 540 Views
  • 1 replies
  • 0 likes

Music Randomly Changing

PlanPremiumCountryUSDevice(Samsung Galaxy A3)Operating System(Android) My Question or IssueSpotify randomly changing my song after few seconds. Even if i paused the music, its gonna starts again.. Its really annoying and dont let me listen my song. O...

Casual Listener

Plan Premium Country US Device (Samsung Galaxy A3) Operating System (Android)   My Question or Issue Spotify randomly changing my song after few seconds. Even if i paused the music, it...

Emilia_8

Community Legend

950 Views

3 replies

0 likes

  • 950 Views
  • 3 replies
  • 0 likes

Superuser Contribution Instagram story sharing not working

PlanPremiumCountryThe NetherlandsDeviceSamsung S10+Operating SystemAndroid 9 My Question or IssueI try to share music on instagram stories and it just freezes into a black screen.

Casual Listener

Plan Premium Country The Netherlands Device Samsung S10+ Operating System Android 9   My Question or Issue I try to share music on instagram stories and it just freezes into a black sc...

Katerina

Spotify Legend

8831 Views

5 replies

23 likes

  • 8831 Views
  • 5 replies
  • 23 likes

Spotify Web Player Is Not Working

Hello Friends,Spotify Web player is not working for me. Any idea what could be going wrong with it?

Newbie

Hello Friends, Spotify Web player is not working for me. Any idea what could be going wrong with it?    

cedric_heinrich

Casual Listener

583 Views

1 replies

0 likes

  • 583 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error when hiding songs in Genre Radios "Sorry, we can't improve your station right now."

PlanPremiumCountryUKDeviceHuawei P SmartOperating SystemAndroidMy Question or IssueWhen I try to hide a song in a genre radio (the radios you get when you tap 'Play Radio' on a genre's page), I get an error message which says "Sorry, we can't improve...

Regular

Plan Premium Country UK Device Huawei P Smart Operating System Android My Question or Issue When I try to hide a song in a genre radio (the radios you get when you tap 'Play Radio' on a genr...

Guido

Spotify Legend

2243 Views

5 replies

7 likes

Android
Hide songs
Radio
Radio Stations
  • 2243 Views
  • 5 replies
  • 7 likes

[Android] Playing songs bug

Spoiler (Highlight to read) I don't know how else to describe it. I just can't play songs lol. Every once in awhile I'll be listening to a song, then it just stops. The pause button is still displayed, implying the song is playing but the timeline do...

Newbie

      I don't know how else to describe it. I just can't play songs lol. Every once in awhile I'll be listening to a song, then it just stops. The pause button is still displayed, i...

1196 Views

0 replies

2 likes

Android
  • 1196 Views
  • 0 replies
  • 2 likes

Spotify Overrides Last.fm Scrobbles, publishes the same song multiple times a day

PlanFreeCountryUSA DeviceGoogle Pixel 3 XLOperating SystemAndroid 10 My Question or IssueI was having problems with last.fm publishing a seemingly random song 100+ times a day. It turns out it was Spotify posting the first track of a playlist to the ...

Visitor

Plan Free Country USA   Device Google Pixel 3 XL Operating System Android 10   My Question or Issue I was having problems with last.fm publishing a seemingly random song 100...

729 Views

0 replies

0 likes

last.fm
last.fm for android
Last.fm for Spotify
scrobbling
  • 729 Views
  • 0 replies
  • 0 likes

Superuser Contribution Android switching storage automatically Why has this been fixed yet?

This has been a issue for years, why hasn't the storage auto switch been fixed yet? If I set it to SD card as default why does it still change back to internal and cause my phone to fill up? Come on Spotify, fix this issue PlanPremiumCountryUSADevice...

Casual Listener

This has been a issue for years, why hasn't the storage auto switch been fixed yet? If I set it to SD card as default why does it still change back to internal and cause my phone to fill up? Come on ...

createcat

Casual Listener

649 Views

2 replies

0 likes

  • 649 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Inappropriate Daily Mixes

PlanFree/PremiumCountry HungaryDeviceXiaomi MI A1Operating SystemAndroid 8.1 My Question or Issue Dears, Starting from today Daily Mix provided to me daily (all 6 Daily mixes) aren't appropriate and selected based on just some tracks from my Favorite...

Casual Listener

Plan Free/Premium Country  Hungary Device Xiaomi MI A1 Operating System Android 8.1   My Question or Issue  Dears, Starting from today Daily Mix provided to me daily (all 6 D...

Notbobby

Casual Listener

1988 Views

5 replies

2 likes

  • 1988 Views
  • 5 replies
  • 2 likes

Presave

None of the below information is required. However, the more you provide the edoasier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10...

Casual Listener

None of the below information is required. However, the more you provide the edoasier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Mac...

709 Views

0 replies

0 likes

  • 709 Views
  • 0 replies
  • 0 likes

Albums that are unavailable are not greyed out, but still can't be played.

If I get linked to a spotify album that is unavailable in my region, the album will show identical to that of an album that is available. However, if i add the album to my library, it will show the tracks greyed out as intended. Not sure if this is a...

Visitor

If I get linked to a spotify album that is unavailable in my region, the album will show identical to that of an album that is available. However, if i add the album to my library, it will show the t...

437 Views

0 replies

0 likes

  • 437 Views
  • 0 replies
  • 0 likes

STILL can't share to Instagram Stories

PlanPremiumCountryBrazilDevicePixel 3 XLOperating SystemAndroid 10 My Question or IssueIt has been over 1.5 year after the release of this feature, and I still don't have this feature enable. Even with a flagship phone, even with latest version of An...

Casual Listener

Plan Premium Country Brazil Device Pixel 3 XL Operating System Android 10   My Question or Issue It has been over 1.5 year after the release of this feature, and I still don't have thi...

Luan

Spotify Star

777 Views

1 replies

4 likes

Instagram
Instagram Stories
  • 777 Views
  • 1 replies
  • 4 likes

Autoplay Doesn't Work

PlanPremiumCountryThailand DeviceGalaxy Note 10Operating SystemAndroid Pie My Question or Issue My Autoplay doesn't work when my playlists end. I'm sure that shuffle and replay button is off and I also turn on autoplay in setting already.

Visitor

Plan Premium Country Thailand   Device Galaxy Note 10 Operating System Android Pie   My Question or Issue   My Autoplay doesn't work when my playlists end. I'm sure that sh...

Luan

Spotify Star

561 Views

1 replies

0 likes

  • 561 Views
  • 1 replies
  • 0 likes

Solved!! SD offline downloads lost after reboot. Maybe due to SD mount delay?

PlanPremiumCountry CanadaDeviceSamsung Galaxy Tab SM-T280Operating SystemAndroid 5.1.1 My Question or Issue seems like maybe because my SD is encrypted (built-in Android/device function), and doesn't begin being mounted until I input my password, the...

Casual Listener

Plan Premium Country  Canada Device Samsung Galaxy Tab SM-T280 Operating System Android 5.1.1   My Question or Issue  seems like maybe because my SD is en...

Grasevski

Visitor

9487 Views

4 replies

2 likes

  • 9487 Views
  • 4 replies
  • 2 likes