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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118172 Views

27 replies

4 likes

  • 118172 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237890 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237890 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598766 Views

79 replies

3 likes

  • 598766 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

491253 Views

581 replies

42 likes

Account
Free
  • 491253 Views
  • 581 replies
  • 42 likes

Heart button and dislike button doesn't work on locked screen!

I already tried to restart my phone or reinstall the application, but it did not work. What should I do?

Casual Listener

I already tried to restart my phone or reinstall the application, but it did not work. What should I do?

Emilia_8

Community Legend

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes

Playback issue when connected via bluetooth

Playback issue when connected via bluetoothPlanPremiumCountryItalyDeviceSamsung S10EOperating SystemAndroid My Question or IssuePlayback stops and restarts every 15/20 secs when mobile is connected to speakers/headphone/car via Bluetooth

Visitor

Playback issue when connected via bluetooth Plan Premium Country Italy Device Samsung S10E Operating System Android   My Question or Issue Playback stops and restarts every 15/20 secs...

493 Views

0 replies

0 likes

bluetooth
  • 493 Views
  • 0 replies
  • 0 likes

New horrible and disturbing advertising on the top of the screen

Plan PremiumCountry india Device HuaweiOperating SystemAndroid 6 A disgusting and not removable banner advertising a podcast appears at the top of my screen, completely unrelated to any of my listening activity or taste!I am PAYING not to have any ki...

Newbie

  Plan Premium Country india   Device Huawei Operating System Android 6   A disgusting and not removable banner advertising a podcast appears at the top of my screen, completel...

459 Views

0 replies

0 likes

  • 459 Views
  • 0 replies
  • 0 likes

Superuser Contribution Metadata Doesn't Send to Radio after using another Bluetooth Audio device (such as headphones)

PlanPremiumCountry DeviceRazer Phone 2Operating SystemAndroid 9 (Pie) My Question or IssueSo as so many others have reported, when we go to use spotify via bluetooth in our vehicles (mine being Uconnect in a Ram specifically) it doesn't send the trac...

Casual Listener

Plan Premium Country   Device Razer Phone 2 Operating System Android 9 (Pie)   My Question or Issue So as so many others have reported, when we go to use spotify via bluetooth in ...

Kylejohnhenry

Casual Listener

2827 Views

6 replies

4 likes

  • 2827 Views
  • 6 replies
  • 4 likes

Artists get unfollowed

PlanPremiumCountryUSADeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueMy artists constantly become 'unfollowed'I've seen this has been an issue for MANY for YEARS.Any chance someone has found a fix for this??

Visitor

Plan Premium Country USA Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue My artists constantly become 'unfollowed' I've seen this has been an issue f...

391 Views

0 replies

0 likes

  • 391 Views
  • 0 replies
  • 0 likes

Solved!! local files on android

PlanPremiumCountryPoland My Question or IssueI have some songs from local files added to my playlist. I can play it without any problems on my computer but since today i can't do it on my phone. How to solve it?

Casual Listener

Plan Premium Country Poland   My Question or Issue I have some songs from local files added to my playlist. I can play it without any problems on my computer but since today i can't do it ...

Brunelicia

Community Legend

2665 Views

5 replies

0 likes

  • 2665 Views
  • 5 replies
  • 0 likes

You are offline

How to Reproduce:1. Set Spotify as Offline.2. Let the authorization/ authentication token expire.3. Being asked to log in, try to do so. Notce how the Offline setting of Spotify blocks the application from even trying to connect. PlanPremiumCountryGe...

Regular

How to Reproduce: 1. Set Spotify as Offline. 2. Let the authorization/ authentication token expire. 3. Being asked to log in, try to do so.   Notce how the Offline setting of Spotify blocks...

659 Views

0 replies

0 likes

Login
offline mode
  • 659 Views
  • 0 replies
  • 0 likes

Solved!! Bug: Like button doesn't work in notification center or lock screen

PlanPremium CountryUnited States DeviceOneplus 6t Operating System(Oxygen OS launcher on Android 10) IssuePossible bug. The like button doesn't seem to work in the notification center or lock screen. However it works just fine within the app itself.

Newbie

Plan Premium   Country United States   Device Oneplus 6t   Operating System (Oxygen OS launcher on Android 10)   Issue Possible bug. The like button doesn't seem to w...

Emilia_8

Community Legend

781 Views

1 replies

0 likes

  • 781 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can listen to every one of an artist's songs except one

PlanPremiumCountryUSAOperating SystemAndroid Oreo My Question or IssueJust like it says in the title - every single one of the artist's songs is available to me except the one I actually want to listen to, but my friends who are also in my same regio...

Newbie

Plan Premium Country USA Operating System Android Oreo   My Question or Issue Just like it says in the title - every single one of the artist's songs is available to me except the one I ...

Mario

Spotify Legend

643 Views

1 replies

0 likes

dunnohowtolabelthis
songs
  • 643 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why i cant find japanese song in japan?

PlanStudent Premium for 3month trialCountryJapanDeviceSamsung Galaxy 10 noteOperating SystemAndroid Oreo My Question or IssueHi I recently bought this mobile phone in Korea. But now i am living in japan. I download spotify here in jp and i tried to s...

Visitor

  Plan Student Premium for 3month trial Country Japan Device Samsung Galaxy 10 note Operating System Android Oreo   My Question or Issue Hi    I recently bought t...

Mario

Spotify Legend

981 Views

1 replies

0 likes

  • 981 Views
  • 1 replies
  • 0 likes

Superuser Contribution Delete song from 2018 top songs

Just got my 2018 top songs playlist and a few of them are songs that I only listened to once and hated. Any way to delete those out of the playlist.

Newbie

Just got my 2018 top songs playlist and a few of them are songs that I only listened to once and hated. Any way to delete those out of the playlist.   

zewkini

Casual Listener

9543 Views

8 replies

13 likes

  • 9543 Views
  • 8 replies
  • 13 likes

Superuser Contribution Podcasts have a crackling noise on 3x speed

PlanPremiumCountryBrazilDeviceSamsung Galaxy S10Operating SystemAndroid 9 My Question or IssueWhenever I try to listen to podcasts on my phone at 3x speed there's usually a very annoying crackling noise on top. I figured it was because of the bufferi...

Music Fan

  Plan Premium Country Brazil Device Samsung Galaxy S10 Operating System Android 9   My Question or Issue Whenever I try to listen to podcasts on my phone at 3x speed there's usu...

Skellingtor97

Music Fan

2081 Views

9 replies

1 likes

  • 2081 Views
  • 9 replies
  • 1 likes

No display on VW Golf infotainment System - Android 7.0

Hi allI recently noticed on my display unit in my VW Golf MK VII that the track information is not displayed. Along with this, the next and previous track functions were not available meaning I would have to control the music I listen too via the app...

Newbie

Hi all I recently noticed on my display unit in my VW Golf MK VII that the track information is not displayed. Along with this, the next and previous track functions were not available meaning I wou...

seynaeve

Casual Listener

14683 Views

10 replies

1 likes

  • 14683 Views
  • 10 replies
  • 1 likes

Solved!! "Add to liked songs" button not working while listening to release radar

PlanPremiumCountryIndiaDeviceSamsung Galaxy Note9Operating SystemAndroid 10 My Question or IssueWhile listening to Release radar playlist the "Add to liked songs" button won't work from the notification panel but it works fine from within the app, sc...

Casual Listener

Plan Premium Country India Device Samsung Galaxy Note9 Operating System Android 10   My Question or Issue While listening to Release radar playlist the "Add to liked songs" button won'...

Emilia_8

Community Legend

1076 Views

1 replies

0 likes

bug android
  • 1076 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant queue albums after deleting and reinstalling app and restarting phone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

xDizzyCDx

Casual Listener

777 Views

2 replies

0 likes

  • 777 Views
  • 2 replies
  • 0 likes

Problems with Shuffle

PlanPremiumCountryAuDeviceSamsung Galaxy S10 Operating SystemAndroid My Question or IssueShuffle isn't really shuffled. Every time I add a new song to my liked songs list, the next time I shuffle play this list, these songs are played first and toget...

Regular

  Plan Premium Country Au Device Samsung Galaxy S10   Operating System Android    My Question or Issue Shuffle isn't really shuffled. Every time I add a new song to my...

419 Views

0 replies

0 likes

  • 419 Views
  • 0 replies
  • 0 likes

Error al descargar podcast

PlPremiumCountryArgentina DeviceSamsung galaxy S7 edgeOperating System Android Oreo My Question or IssueHolaAl intentar descargar podcast la descarga inicia pero se cancela y me aparece un signo de exclamacion.Tengo 29GB de memoria libre y ya he rein...

Casual Listener

  PlPremium Country Argentina  Device Samsung galaxy S7 edge Operating System  Android Oreo   My Question or Issue Hola Al intentar descargar podcast la descarga i...

761 Views

0 replies

0 likes

  • 761 Views
  • 0 replies
  • 0 likes

Download Podcast Problem

PlanPremiumCountryArgentinaDeviceSamsung Galaxy S7 EdgeOperating SystemAndroid Oreo My Question or IssueHi When you start downloading the podcast, it is interrupted shortly after starting, it does so with all podcasts. I have 25GB free in memory and ...

Casual Listener

  Plan Premium Country Argentina Device Samsung Galaxy S7 Edge Operating System Android Oreo   My Question or Issue Hi When you start downloading the podcast, it is interr...

420 Views

0 replies

0 likes

podcast
  • 420 Views
  • 0 replies
  • 0 likes

screen wakes up everytime new song starts

Hi everyone,is it possible to stop the phone waking up the display, when it is locked and i'm listening to spotify? It is just _so!!!_ annoying, that every few minutes the notification is showing and the display is active!Yes, i could just turn off t...

Newbie

Hi everyone, is it possible to stop the phone waking up the display, when it is locked and i'm listening to spotify?  It is just _so!!!_ annoying, that every few minutes the notification is ...

604 Views

0 replies

0 likes

  • 604 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify no me aparece en bloqueo de pantalla

BuenasNo me aparece la aplicación de spotify en la pantalla de bloqueo en el teléfono Huawei p30 proLo raro es que me fije en otro teléfono igual y en el otro aparece 3 lineas y en mi teléfono solo aparecen 2 y la q hace falta es para habilitar la ap...

Casual Listener

Buenas No me aparece la aplicación de spotify en la pantalla de bloqueo en el teléfono Huawei p30 pro Lo raro es que me fije en otro teléfono igual y en el otro aparece 3 lineas y en mi teléfono so...

kyriuzero096-

Casual Listener

886 Views

2 replies

0 likes

  • 886 Views
  • 2 replies
  • 0 likes