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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110621 Views

26 replies

3 likes

  • 110621 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222706 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222706 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

579509 Views

79 replies

3 likes

  • 579509 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477308 Views

577 replies

40 likes

Account
Free
  • 477308 Views
  • 577 replies
  • 40 likes

Save To Home feature with Podcasts

PlanPremiumCountryUSADeviceSamsung Galaxy S8+Operating SystemAndroid Pie My Question or IssueThere is a 'save to home' option available for playlists, but when I am in a podcast this feature is nowhere that I can find. Is it supposed to be there and ...

Newbie

Plan Premium Country USA Device Samsung Galaxy S8+ Operating System Android Pie   My Question or Issue There is a 'save to home' option available for playlists, but when I am in a podc...

417 Views

0 replies

0 likes

  • 417 Views
  • 0 replies
  • 0 likes

Local files won't load on android app

PlanPremiumCountryUSADeviceGoogle Pixel 3A XLOperating SystemAndroid My Question or IssueI've added local files to a playlist on my desktop Spotify and I'm able to listen to them no problem. However, when I try to play the songs on the android app, t...

Casual Listener

Plan Premium Country USA Device Google Pixel 3A XL Operating System Android   My Question or Issue I've added local files to a playlist on my desktop Spotify and I'm able to listen to ...

479 Views

0 replies

1 likes

  • 479 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify Not Working, Very Slow

PlanPremiumCountryIndiaDeviceMoto G5 PlusOperating SystemAndroid OreoMy Question or IssueI have been using Spotify very actively over the past few months, on my phone and my laptop. However, recently something happened and my app is very unresponsive...

Visitor

Plan Premium Country India Device Moto G5 Plus Operating System Android Oreo My Question or Issue I have been using Spotify very actively over the past few months, on my phone and my laptop....

Ivan

Spotify Legend

668 Views

1 replies

0 likes

Android
internet
moto
slow
  • 668 Views
  • 1 replies
  • 0 likes

Albúm especifico com som estalando (App Windows, Android e Web Player)

PlanPremiumCountryBrasil Device(Xiaomi mi 8 lite)Operating System(i Android Oreo, Windows 10,Web Player) My Question or IssueEstou tendo um problema com um álbum especifico, Nó na orelha de **bleep**, o mesmo fica estalando. Problema ocorre no Androi...

Newbie

  Plan Premium Country Brasil   Device (Xiaomi mi 8 lite) Operating System (i Android Oreo, Windows 10,Web Player)   My Question or Issue Estou tendo um problema com u...

Luan

Spotify Star

850 Views

3 replies

1 likes

  • 850 Views
  • 3 replies
  • 1 likes

Won't play songs, showing wrong song

Plan: PremiumCountry: USA DevicePixel 4XL (but having this problem across devices)Operating SystemAndroid 10 My Question or IssueEvery once in awhile, my Spotify won't play the songs I choose, whether it be from My Library or from a search or whereve...

Music Fan

Plan: Premium Country: USA   Device Pixel 4XL (but having this problem across devices) Operating System Android 10   My Question or Issue Every once in awhile, my Spotify won't pla...

kyds3k

Music Fan

1632 Views

4 replies

4 likes

  • 1632 Views
  • 4 replies
  • 4 likes

Solved!! Podcast genre page not loading

PlanPremiumCountryAustraliaDevicePixel 3Operating SystemAndroid 10 My Question or IssueWhen I select the Spotify genre icon, it does to a blank page that never loads. I've tried coding and reopening the app. On wifi and mobile data but it never loads...

Casual Listener

Plan Premium Country Australia Device Pixel 3 Operating System Android 10   My Question or Issue When I select the Spotify genre icon, it does to a blank page that never loads. I've t...

lyzzidc

Casual Listener

3424 Views

3 replies

4 likes

Android 10
category
genre
not loading
podcast
  • 3424 Views
  • 3 replies
  • 4 likes

Superuser Contribution Can't play songs on account in Android

PlanPremiumCountryBrazilDeviceRedmi Note 7Operating SystemAndroid My Question or IssueI can't play any songs in one of my accounts. Desktop player works without problems. I choose a song, it plays maybe a second and stops. Reinstalling doesn't work. ...

Casual Listener

Plan Premium Country Brazil Device Redmi Note 7 Operating System Android   My Question or Issue I can't play any songs in one of my accounts. Desktop player works without problems. I c...

vinyciusw

Casual Listener

851 Views

4 replies

0 likes

  • 851 Views
  • 4 replies
  • 0 likes

Sharing Instagram story doesn't work

PlanPremium/FamilyCountryTurkeyDeviceSamsung Galaxy A7(2017)Operating SystemAndroid 9

Visitor

Plan Premium/Family Country Turkey Device Samsung Galaxy A7(2017) Operating System Android 9  

Luan

Spotify Star

474 Views

1 replies

1 likes

  • 474 Views
  • 1 replies
  • 1 likes

Player stops playing song on Android

PlanPremiumCountryBrazilDeviceSamsung Galaxy S9, Samsung Galaxy Note 9Operating SystemAndroid In some songs the player freezes on specific moment of the music. I've test on other Android devices (and accounts) besides my own and the problem also happ...

Newbie

Plan Premium Country Brazil Device Samsung Galaxy S9, Samsung Galaxy Note 9 Operating System Android   In some songs the player freezes on specific moment of the music. I've test on oth...

Emerson1984

Visitor

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes

Superuser Contribution İ can't Share Instagram Story

PlanPremiumCountryTurkeyDeviceXiaomi Mi5Operating SystemAndroid My Question or IssueWhen I try to share some song I don't see the Instagram Stories opcion, can you help me?I already vinculated mi account with facebook.

Casual Listener

Plan Premium Country Turkey Device Xiaomi Mi5 Operating System Android    My Question or Issue When I try to share some song I don't see the Instagram Stories opcion, can you help...

Mario

Spotify Legend

635 Views

2 replies

0 likes

  • 635 Views
  • 2 replies
  • 0 likes

Superuser Contribution Unable to Share to Instagram Stories

PlanPremiumCountryUSADeviceSamsung Galaxy 9+Operating SystemAndroid v9 My Question or IssueI am unable to share to my Instagram story, I only have the option to share via Direct Message. I have tried a few different methods recommended online, howeve...

Visitor

Plan Premium Country USA Device Samsung Galaxy 9+ Operating System Android v9       My Question or Issue I am unable to share to my Instagram story, I only have the option ...

Mario

Spotify Legend

594 Views

1 replies

0 likes

  • 594 Views
  • 1 replies
  • 0 likes

Superuser Contribution no option to share songs on instagram stories

 PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

  Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue &nbs...

Mario

Spotify Legend

680 Views

1 replies

1 likes

  • 680 Views
  • 1 replies
  • 1 likes

[Android][Social] Instagram stories doesn't play music automatically when shared

I am able to share music through my Instagram Stories from the Spotify app, but the problem I'm having is that the music doesn't automatically play. People don't hear the music I post.

Visitor

I am able to share music through my Instagram Stories from the Spotify app, but the problem I'm having is that the music doesn't automatically play. People don't hear the music I post.

1143 Views

0 replies

0 likes

Android
Social
  • 1143 Views
  • 0 replies
  • 0 likes

Problems with Samsung S3

As mentioned in my previous post couple of weeks back, I do have constant issues with Spotify. I have Galaxy S3, Android 4.3. App is crashing, downloaded playlist or albums don't work. I factory reset my phone, changed SD cards etc was trying everyth...

Regular

As mentioned in my previous post couple of weeks back, I do have constant issues with Spotify. I have Galaxy S3, Android 4.3. App is crashing, downloaded playlist or albums don't work. I factory re...

lheller

Newbie

6582 Views

17 replies

1 likes

  • 6582 Views
  • 17 replies
  • 1 likes

Superuser Contribution Constant crashing during playback

PlanPremiumCountryUKDeviceSamsung Galaxy Ace 4Operating System(Android 4.4.4) My Question or IssueSince updating to version 8.5.13.637 yesterday morning, Spotify keeps crashing on my Android phone (reverts to black screen with the Spotify logo, playb...

Gig Goer

Plan Premium Country UK Device Samsung Galaxy Ace 4 Operating System (Android 4.4.4)   My Question or Issue Since updating to version 8.5.13.637 yesterday morning, Spotify keeps crashi...

joeldegraaf

Casual Listener

5876 Views

14 replies

10 likes

  • 5876 Views
  • 14 replies
  • 10 likes

Superuser Contribution Major playlist issue

PlanPremiumCountryPhilippinesDeviceHuawei Nova 3iOperating SystemAndroid 9 My Question or IssueI'm on a playlist. I pressed shuffle play and it keeps cycling through songs and doesn't seem to want to stop. Whenever I press the next button after it se...

Newbie

Plan Premium Country Philippines Device Huawei Nova 3i Operating System Android 9   My Question or Issue I'm on a playlist. I pressed shuffle play and it keeps cycling through songs an...

Mario

Spotify Legend

530 Views

1 replies

0 likes

  • 530 Views
  • 1 replies
  • 0 likes

Superuser Contribution Startpage is full with stuff i never heard off

PlanPremiumCountryDEDeviceSamsung Galaxy 8Operating SystemAndroidMy Question or IssueI have the problem that my start/home page in the Spotify app no longer displays recently played songs, favorite Albums and Songs, Top Podcasts, Favorite artists, he...

Visitor

Plan Premium Country DE Device Samsung Galaxy 8 Operating System Android My Question or Issue I have the problem that my start/home page in the Spotify app no longer displays recently played...

Mario

Spotify Legend

484 Views

1 replies

1 likes

  • 484 Views
  • 1 replies
  • 1 likes

Superuser Contribution Extremely slow running

App takes anywhere upto 5 minutes to open up past the initial opening screen (the Spotify emblem) then another few minutes of blank screen before bringing up the main screen. Once that's happened it will take a few tries to play music as pressing the...

Visitor

App takes anywhere upto 5 minutes to open up past the initial opening screen (the Spotify emblem) then another few minutes of blank screen before bringing up the main screen. Once that's happened it ...

Mario

Spotify Legend

557 Views

1 replies

1 likes

  • 557 Views
  • 1 replies
  • 1 likes

Can't find hidden album

PlanPremiumCountryCanadaDeviceSamsung Galaxy 10 +Operating SystemAndroid 10 My Question or IssueWhen trying to search for "Suheir" by Jason Lindner Big Band on the app, nothing shows up. When searching online through a browser, I found exactly it. So...

Casual Listener

  Plan Premium Country Canada Device Samsung Galaxy 10 + Operating System Android 10   My Question or Issue When trying to search for "Suheir" by Jason Lindner Big Band on the ap...

Emilia_8

Community Legend

717 Views

3 replies

0 likes

  • 717 Views
  • 3 replies
  • 0 likes

App doesn't work since months on xiaomi phones and no one cares

The app crash when you click on three dots,i'm paying for the premium and it's ridicolous that no one cares about this problem. It's a problem of every redmi note 8 pro and also other phones.PlanPremiumCountryItalyDeviceXiaomi redmi note 8 pro

Casual Listener

The app crash when you click on three dots,i'm paying for the premium and it's ridicolous that no one cares about this problem. It's a problem of every redmi note 8 pro and also other phones. Plan ...

ania262

Newbie

890 Views

2 replies

1 likes

  • 890 Views
  • 2 replies
  • 1 likes