Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
118181 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
237901 Views
153 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
598791 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
491263 Views
581 replies
42 likes
PlanPremiumCountrySweden Galaxy 10+Operating SystemAndroid Oreo My Question or IssueThe New Years Concert can not be played. Only the four last tracks can be played.
Plan Premium Country Sweden Galaxy 10+ Operating System Android Oreo My Question or Issue The New Years Concert can not be played. Only the four last tracks can be played.
Casual Listener
731 Views
2 replies
0 likes
FamilyPremiumUK Device(Samsung Galaxy A6)Operating System(Android Version 9) IssueThe app has been incredibly slow for about a week and a half, with the following issues recurring:Playlists, albums and artist profiles take upwards of 30 seconds to lo...
Family Premium UK Device (Samsung Galaxy A6) Operating System (Android Version 9) Issue The app has been incredibly slow for about a week and a half, with the following i...
Casual Listener
1182 Views
2 replies
0 likes
PlanFreeCountryGreeceDeviceSamsung Xcover3Operating SystemAndroid 5.1.1 My Question or IssueWhen listening using mobile data, music pauses 10 seconds after 2nd song begins. No problem when listening using wi-fi.I've tried reinstalling, clear cash, 2n...
Plan Free Country Greece Device Samsung Xcover3 Operating System Android 5.1.1 My Question or Issue When listening using mobile data, music pauses 10 seconds after 2nd song begins.&n...
Casual Listener
704 Views
2 replies
0 likes
When I use voice search to find a song title + artist, Spotify tends to return remixes and live versions instead of the original song. This would be fine if the original song appeared in search results and I could skip until I hit it, but unfortunate...
When I use voice search to find a song title + artist, Spotify tends to return remixes and live versions instead of the original song. This would be fine if the original song appeared in search resul...
1655 Views
0 replies
3 likes
PlanPremiumCountryUSADeviceGoogle pixel 3aOperating SystemGoogle My Question or IssueAll of a sudden, my alarm clock won't play the song I had chosen to wake up to. I first got a beeping sound. When trying to problem solve (delete apps, clean storage...
Plan Premium Country USA Device Google pixel 3a Operating System Google My Question or Issue All of a sudden, my alarm clock won't play the song I had chosen to wake up to. I first g...
Visitor
52938 Views
26 replies
36 likes
PlanPremiumCountryBrazilDeviceXiaomi Mi a2Operating SystemAndroid 9 My Question or IssueA few days ago this music (Skin-Dijon) starts to crash always with 10 seconds, I tried to clean the cache and storage, I tried to uninstall and install again, but...
Plan Premium Country Brazil Device Xiaomi Mi a2 Operating System Android 9 My Question or Issue A few days ago this music (Skin-Dijon) starts to crash always with 10 seconds,...
Spotify Star
1481 Views
3 replies
0 likes
PlanPremiumCountryUSADevice: Samsung Galaxy 9 One specific Podcast, Be Scared, has issues either or loading or flat out playing. I've uninstalled and re-installed the Spotify software on my phone and still no dice. In the past I've experienced delays...
Plan Premium Country USA Device: Samsung Galaxy 9 One specific Podcast, Be Scared, has issues either or loading or flat out playing. I've uninstalled and re-installed the Spotify ...
Spotify Legend
803 Views
1 replies
0 likes
PlanPremiumCountryGermanyDeviceOnePlus 7 ProOperating SystemAndroid 10 / Oxygen OS 10.0.3 My Question or IssueWhenever I put local songs in a playlist on my PC and download the playlist on my Phone, I can't play them on my mobile device like it used ...
Plan Premium Country Germany Device OnePlus 7 Pro Operating System Android 10 / Oxygen OS 10.0.3 My Question or Issue Whenever I put local songs in a playlist on my PC and download t...
517 Views
0 replies
1 likes
PlanFreeCountryPolandDeviceHuawei P30 ProOperating SystemAndroid 10 My Question or IssueHi all, I tryed all tips from internet like clear cache in Instagram and Spotify app and reinstalling them. Still I don't have option to share on Instagram story....
Plan Free Country Poland Device Huawei P30 Pro Operating System Android 10 My Question or Issue Hi all, I tryed all tips from internet like clear cache in Instagram an...
Casual Listener
1842 Views
5 replies
0 likes
PlanPremiumCountryGreeceDevice(beelink media player)Operating System(Android ) My Question or IssueI have a problem with spotify..When i am listening, songs are stucking for a little during playing and continue.This happens every 5 minutes more or le...
Plan Premium Country Greece Device (beelink media player) Operating System (Android ) My Question or Issue I have a problem with spotify..When i am listening, songs are stucking for ...
Spotify Legend
827 Views
3 replies
0 likes
PlanPremiumCountrySwedenDeviceHuawei LYO-L21Operating SystemAndroid 5.1 My Question or IssueWhenever I add local songs to my phone, they get broken and garbled. All songs work just fine on my desktop app, but as soon as they're downloaded to the phon...
Plan Premium Country Sweden Device Huawei LYO-L21 Operating System Android 5.1 My Question or Issue Whenever I add local songs to my phone, they get broken and garbled. All songs wor...
Casual Listener
774 Views
1 replies
0 likes
PlanPremiumCountryBrazilDeviceSamsung Galaxy A70Operating SystemAndroid 9 My Question or IssueWhy my playlist isn't blocking or advising me to put the same music in the playlist. I could discover by myself, so don't need to awnser. Thanks for the ate...
Plan Premium Country Brazil Device Samsung Galaxy A70 Operating System Android 9 My Question or Issue Why my playlist isn't blocking or advising me to put the same music in ...
483 Views
0 replies
0 likes
PlanPremiumCountryU.S.DeviceMot Z4Operating SystemPIE My Question or IssueNo one likes the landscape mode during play so fix the bl00dy thing. There are too many streaming options to suffer this nonsense much longer. Whilst driving it is also a DANGE...
Plan Premium Country U.S. Device Mot Z4 Operating System PIE My Question or Issue No one likes the landscape mode during play so fix the bl00dy thing. There are too many streaming op...
786 Views
0 replies
0 likes
Hi I did the trial for the premium membership and I have been getting charged the £9.99 fee per month. My problem is that I try to go to subscriptions as directed to cancel my subscription but according to that page I am on a FREE account. I cannot c...
Hi I did the trial for the premium membership and I have been getting charged the £9.99 fee per month. My problem is that I try to go to subscriptions as directed to cancel my subscript...
Community Legend
717 Views
1 replies
0 likes
PlanPremiumCountryEgypt DeviceInfinix hot 4 556xOperating SystemAndroid Cham My Question or IssueHi ☺I discovered in my premium accountSome songs not available that I can't able to play this songs and searching on itExamplehttps://open.spotify.com/al...
Plan Premium Country Egypt Device Infinix hot 4 556x Operating System Android Cham My Question or Issue Hi ☺ I discovered in my premium account Some songs not avail...
Spotify Star
1452 Views
3 replies
0 likes
PlanPremiumCountryPhilippinesDeviceVivo V7Operating SystemAndroid 8.1.0 My Question or IssueIt's been more than a year and I still can't regularly put Spotify songs on my IG stories. Last 2018, they said it was a temporary test. How long is this test...
Plan Premium Country Philippines Device Vivo V7 Operating System Android 8.1.0 My Question or Issue It's been more than a year and I still can't regularly put Spotify songs on my IG ...
756 Views
0 replies
0 likes
Plan PremiumDevice: Samsung S10Operating System: Android ver 10My Question or Issue Spotify would fail to launch when connected to Bluetooth in my car with android auto.I would get a quick message about “in the car? Use the auto app”, then it would s...
Plan Premium Device: Samsung S10 Operating System: Android ver 10 My Question or Issue Spotify would fail to launch when connected to Bluetooth in my car with android...
734 Views
0 replies
0 likes
PlanFreeCountryIndiaDeviceAsus Zenfone Max Pro M1Operating SystemAndroid 9Spotify Version: 8.5.44.913 My Question or Issue I had tried re-installing Spotify, still, I'm not able to add the songs into the queue which are not in any playlists, i.e if I...
Plan Free Country India Device Asus Zenfone Max Pro M1 Operating System Android 9 Spotify Version: 8.5.44.913 My Question or Issue I had tried re-installing Spotify, still, I'...
923 Views
0 replies
0 likes
PlanFreeCountryIndiaDeviceAsus Zenfone Max pro M1Operating SystemAndroid Pie My Question or IssueI have added some songs to queue. But I can't edit or sort the songs in the queue on my mobile phone. I can't find any option for viewing or editing queu...
Plan Free Country India Device Asus Zenfone Max pro M1 Operating System Android Pie My Question or Issue I have added some songs to queue. But I can't edit or sort the songs ...
Casual Listener
12841 Views
2 replies
0 likes
PlanPremiumCountryUSA Device(Pixel 3 XL)Operating System(Android 10) My Question or Issue Is there a way to jump to the song currently playing in any playlist? I hate having to scroll forever in some big playlists to find the song that is currently p...
Plan Premium Country USA Device (Pixel 3 XL) Operating System (Android 10) My Question or Issue Is there a way to jump to the song currently playing in any playlist? ...
567 Views
0 replies
4 likes
