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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

202277 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 202277 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

547021 Views

78 replies

3 likes

  • 547021 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

454857 Views

571 replies

38 likes

Account
Free
  • 454857 Views
  • 571 replies
  • 38 likes

Cannot control playback on Android phone, when playing on Echo Dot

PlanPremiumCountryUKDeviceMoto G5S, Amazon Echo DotOperating SystemAndroidMy Question or IssueWhen in the Spotify app on my phone, and my Echo Dot is selected as the Device I am listening on, I am unable to control playback. I cannot skip track, play...

Music Fan

  Plan Premium Country UK Device Moto G5S, Amazon Echo Dot Operating System Android My Question or Issue When in the Spotify app on my phone, and my Echo Dot is selected as the Device ...

374 Views

0 replies

0 likes

  • 374 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify pauses when phone is locked

PlanPremiumCountryUSADeviceSamsung Galaxy A30 When I lock my screen, or when the screen times out and locks, Spotify will stop playing every 10 minutes or so. Turning on the screen starts the music again and it plays for a bit before stopping again. ...

Visitor

Plan Premium Country USA Device Samsung Galaxy A30     When I lock my screen, or when the screen times out and locks, Spotify will stop playing every 10 minutes or so. Turning on th...

Katerina

Spotify Legend

1158 Views

1 replies

0 likes

  • 1158 Views
  • 1 replies
  • 0 likes

cannot start spotify

Plan Family planCountry USADevice Asus Zenfone 6, 64 gig,Model ASUS_101WDXOperating System Android 10Spotify app 8.5.36.747This is a new phone I downloaded spotify and clicked on the app. The green icon blinks quickly and I am either presented with a...

Regular

Plan Family plan Country USA Device Asus Zenfone 6, 64 gig, Model ASUS_101WDX Operating System Android 10 Spotify app 8.5.36.747 This is a new phone   I downloaded spotify and clicked ...

qpackard

Regular

1113 Views

4 replies

0 likes

Android 10
Asus Zenfone 6
  • 1113 Views
  • 4 replies
  • 0 likes

Unable to change city on "Your Daily Drive"

Version 8.5.32.889 on Android 10, Pixel XL 4. Premium subscriber, USA, no VPN.Your Daily Drive, since launch until recently, has been playing national and global NPR and BBC clips and has been a really great feature. As of mid-November, it now presen...

Newbie

Version 8.5.32.889 on Android 10, Pixel XL 4. Premium subscriber, USA, no VPN. Your Daily Drive, since launch until recently, has been playing national and global NPR and BBC clips and has been a ...

AngeloSerra

Newbie

1581 Views

2 replies

8 likes

Android
Daily Drive
  • 1581 Views
  • 2 replies
  • 8 likes

App crashes immediately after opening up

Is there anyway I can fix this? I tried restarting my phone, and deleting and reinstalling. It was working fine this morning PlanPremium Country DeviceSamsung s9 plusOperating SystemAndroid

Visitor

Is there anyway I can fix this? I tried restarting my phone, and deleting and reinstalling.  It was working fine this morning  Plan Premium  Country   Device Samsung s9 plus...

jesseransom

Casual Listener

1895 Views

3 replies

2 likes

  • 1895 Views
  • 3 replies
  • 2 likes

Constant Pauses

Plan: PremiumCountryUSADeviceSamsung Galaxy S10+Operating SystemAndroid My Question or IssuePhone updated this morning, now Spotify pauses after 30 seconds or so of play. Never had this issue before. Tried all the BS "fixes" in the forums. Suggestion...

Visitor

Plan: Premium Country USA Device Samsung Galaxy S10+ Operating System Android   My Question or Issue Phone updated this morning, now Spotify pauses after 30 seconds or so of play. ...

itu_

Community Legend

581 Views

1 replies

0 likes

  • 581 Views
  • 1 replies
  • 0 likes

How can I remove a single song from an album??

PlanPremiumCountrySPAINDeviceSamsung Galaxy S9Operating SystemAndroid 9 Hi, Could anyone please tell me a way to simply remove a single song from an album??? I am getting mad looking for an option to do such a simple action! Thanks. Sergio.

Regular

Plan Premium Country SPAIN Device Samsung Galaxy S9 Operating System Android 9   Hi,   Could anyone please tell me a way to simply remove a single song from an album??? I am gett...

eltoch

Composer

775 Views

3 replies

0 likes

  • 775 Views
  • 3 replies
  • 0 likes

Spotiy stops when unlocking phone

PlanFamily/PremiumCountryUSaDeviceSamsung Note 8Operating SystemAndroid 9 (pie) My Question or IssueWhen streaming music at work on my bluetooth Gear Icon X, if i reach for the phone and unlock it using either the home buttoon or finger print reader,...

Newbie

Plan Family/Premium Country USa Device Samsung Note 8 Operating System Android 9 (pie)   My Question or Issue When streaming music at work on my bluetooth Gear Icon X, if i reach for t...

Joshs77

Visitor

684 Views

1 replies

0 likes

  • 684 Views
  • 1 replies
  • 0 likes

Superuser Contribution Duplicate Albums Saved in Library

I have recently started using the save to library feature as well as adding them to playlists. I have noticed many artists are showing duplicate albums in my library. There is aboslutely no difference between the albums for example Point #1 by Chevel...

Casual Listener

I have recently started using the save to library feature as well as adding them to playlists.  I have noticed many artists are showing duplicate albums in my library.  There is aboslutely ...

Peter

Spotify Legend

2614 Views

3 replies

10 likes

Albums
duplicate
saved
  • 2614 Views
  • 3 replies
  • 10 likes

Solved!!Superuser Contribution Premium Playback stops after EVERY song Galazy S9

PlanPremiumCountryUSADeviceSamsung Galaxy 9 Operating SystemAndroid Pie My Question or IssueI am premium paid Spotify user. Android Galaxy S9+ I've been dealing with this issue for a month. I've completed ALL the 'fixes' listed on this site. In fact,...

Music Fan

Plan Premium Country USA Device Samsung Galaxy 9  Operating System Android Pie   My Question or Issue I am premium paid Spotify user. Android Galaxy S9+ I've been dealing with thi...

lorikelli

Music Fan

1649 Views

2 replies

0 likes

Android Galaxy S9
Liked Songs playlist stops
Playback stops
  • 1649 Views
  • 2 replies
  • 0 likes

Superuser Contribution Denon AVR-S710W no longer showing as Spotify connect device

I have a Denon AVR-S710W that has worked fine with Spotify connect for years. Now suddenly it is not showing as a valid device for Spotify Connect on any of my 2 android phones, and the spotify app on windows 10. The receiver is only 4 years! Hopeful...

Casual Listener

I have a Denon AVR-S710W that has worked fine with Spotify connect for years.  Now suddenly it is not showing as a valid device for Spotify Connect on any of my 2 android phones, and the spotify...

Guido

Spotify Legend

1037 Views

2 replies

1 likes

  • 1037 Views
  • 2 replies
  • 1 likes

[Mobile][Playlists] Sample songs on playlists

My playlists will only play sample songs, not the full songs on my mobile device, unless it is in shuffle mode. How do I get my playlists to play the full song in order again? There is a shuffle symbol next to all my playlists now which wasn't there ...

Visitor

My playlists will only play sample songs, not the full songs on my mobile device, unless it is in shuffle mode. How do I get my playlists to play the full song in order again? There is a shuffle symb...

705 Views

0 replies

0 likes

Mobile
Playlists
  • 705 Views
  • 0 replies
  • 0 likes

Android Very Slow Offline Download

PlanPremiumCountry BrazilDeviceSamsung Galaxy S9+ (Snapdragon)Operating SystemAndroid 8.0My Question or IssueI selected some Playlists to play offline, but, the Download rate are very very slow, and sometimes get stuck in 0% and can't go any further....

Music Fan

Plan Premium Country  Brazil Device Samsung Galaxy S9+ (Snapdragon) Operating System Android 8.0 My Question or Issue I selected some Playlists to play offline, but, the Download rate a...

alchn

Regular

4501 Views

9 replies

2 likes

  • 4501 Views
  • 9 replies
  • 2 likes

Solved!!Superuser Contribution Songs not being added to my "liked Songs"

PlanStudent PremiumCountryUSADeviceGalaxy 9Operating SystemAndroid Liking individuals songs will add it to "Liked Songs" but if I try and save an album it won't add it to liked songs. Even if I go to the album unlike and relike each individual song i...

Newbie

Plan Student Premium Country USA Device Galaxy 9 Operating System Android   Liking individuals songs will add it to "Liked Songs" but if I try and save an album it won't add it to liked...

Peter

Spotify Legend

37554 Views

27 replies

30 likes

  • 37554 Views
  • 27 replies
  • 30 likes

User data

PlanPremium DeviceMoto G5s+Operating SystemAndroid 8.1.0 My Question or IssueSo i've notices my spotify app takes up 6G of space ( as much as all my other apps together) the point is that the config in the app tells me that the downloads are only 1.7...

Casual Listener

Plan Premium   Device Moto G5s+ Operating System Android 8.1.0   My Question or Issue So i've notices my spotify app takes up 6G of space ( as much as all my other apps together) t...

Mt96

Casual Listener

3024 Views

2 replies

0 likes

Account Details
Memoria
memoria de dispositivo
memory hog
User data
  • 3024 Views
  • 2 replies
  • 0 likes

Songs are not downloading when reinstalled app ??

Oneplus 7proPremium userIndia i am new to spotify have downloaded some songs which were also saved as a playlist. i have formatted my phone and redownloaded the app but it has not started my downloaded songs again its showing the saved playlist and a...

Regular

Oneplus 7pro Premium user India   i am new to spotify  have downloaded some songs which were also saved as a playlist.   i have formatted my phone and redownloaded the app but it...

nitinvaid20

Regular

794 Views

4 replies

0 likes

  • 794 Views
  • 4 replies
  • 0 likes

Superuser Contribution distorted sound unlistenable

Plan premiumCountry ThailandDevice Xiaomi mi 9 Operating System android 9 My Question or Issue Today I opened spotify and the tracks were completely distorted and grating, Thats online and downloaded tracks. the music on the device played through ano...

Casual Listener

Plan premium Country Thailand Device Xiaomi mi 9  Operating System android 9     My Question or Issue  Today I opened spotify and the tracks were completely distorted and gr...

Petya

Community Legend

1506 Views

1 replies

1 likes

  • 1506 Views
  • 1 replies
  • 1 likes

Superuser Contribution Three-dot menu doesn't work and app crashes

PlanPremiumCountryThe NetherlandsDeviceRedmi 6Operating SystemMIUI Global 11.0.1 My Question or IssueSo when I click on the three-dot menu, my app freezes. When I accidentally click on the three-dot menu, while playing music, I can't stop the music a...

Visitor

Plan Premium Country The Netherlands Device Redmi 6 Operating System MIUI Global 11.0.1   My Question or Issue So when I click on the three-dot menu, my app freezes. When I accidentall...

Mario

Spotify Legend

674 Views

1 replies

0 likes

  • 674 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cuando quiero compartir canciones o álbumes se me cierra la aplicación

Hace días que quiero compartir canciones o álbumes por cualquier red social y al apretar compartir se me cierra la aplicación

Newbie

Hace días que quiero compartir canciones o álbumes por cualquier red social y al apretar compartir se me cierra la aplicación

Petya

Community Legend

22638 Views

21 replies

15 likes

  • 22638 Views
  • 21 replies
  • 15 likes

Superuser Contribution How do I stop my phone from connecting to my desktop with Spotify Connect?

Everytime I open up the Spotify app on my phone or my computer, it will connect to the other one. I do not like this as it is kind of creepy and I did not sign up for it. Any help that anyone could give me would be greatly appreciated. Thank you.

Newbie

Everytime I open up the Spotify app on my phone or my computer, it will connect to the other one. I do not like this as it is kind of creepy and I did not sign up for it.   Any help that anyon...

Ivan

Spotify Legend

792 Views

1 replies

0 likes

  • 792 Views
  • 1 replies
  • 0 likes