Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6782 Views

0 replies

7 likes

  • 6782 Views
  • 0 replies
  • 7 likes

Superuser Contribution Music keeps stopping after a few seconds.

FreeCanadaSamsung A20 My music keeps stopping after a few seconds. sometimes it starts playing random songs that are not in my playlist. Doesn't start at beginning of song, starts at whatever time last song stopped at. I've tried changing my password...

Visitor

Free Canada Samsung A20   My music keeps stopping after a few seconds. sometimes it starts playing random songs that are not in my playlist. Doesn't start at  beginning of song, starts ...

Petya

Community Legend

1003 Views

1 replies

0 likes

  • 1003 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution A specific song stopped playing at the same point

PlanPremiumCountryMalaysiaDeviceSamsung Galaxy A7 2018Operating SystemAndroid 9 My Question or IssueMy spotify stopped playing Goodbyes by Post Malone at 2:12. Nothing happens if i press 'play'. I have to drag the play point at 2:13 and above for the...

Newbie

Plan Premium Country Malaysia Device Samsung Galaxy A7 2018 Operating System Android 9   My Question or Issue My spotify stopped playing Goodbyes by Post Malone at 2:12. Nothing happen...

Petya

Community Legend

540 Views

1 replies

0 likes

Android
paused
Stopped
  • 540 Views
  • 1 replies
  • 0 likes

Superuser Contribution songs keep skipping

i have a coolpad legacy go and for some reason every song i play skips for a few seconds no matter what band i am listening to any ideas

Visitor

i have a coolpad legacy go and for some reason every song i play skips for a few seconds no matter what band i am listening to any ideas

Petya

Community Legend

566 Views

1 replies

0 likes

  • 566 Views
  • 1 replies
  • 0 likes

Superuser Contribution I just want to **bleep**ing download spotify to my man's phone

I subscribe to premium and have spotify on my own phone. My guy has a samsung s5 and I want to download the spotify app onto his phone. I want to use my account cuz i pay for it. My Question or Issue **bleep**This is so **bleep**ing frustrating. i ha...

Visitor

  I subscribe to premium and have spotify on my own phone. My guy has a samsung s5 and I want to download the spotify app onto his phone. I want to use my account cuz i pay for it.  My Qu...

Petya

Community Legend

544 Views

1 replies

0 likes

  • 544 Views
  • 1 replies
  • 0 likes

Solved!! Spotify wouldn't play through Bluetooth on my Samsung Galaxy A8!

PlanPremiumCountryRomaniaDeviceSamsung Galaxy A8(2018); SM-A530FOperating SystemAndroid 9 My Question or IssueSpotify wouldn't play through Bluetooth on any device! I'm especially interested in having it working through my car's sound system.Example:...

Casual Listener

Plan Premium Country Romania Device Samsung Galaxy A8(2018); SM-A530F Operating System Android 9   My Question or Issue Spotify wouldn't play through Bluetooth on any device! I'm espe...

AlexBog

Casual Listener

3247 Views

1 replies

0 likes

Help! Spotify wouldn't play through Bluetooth!
  • 3247 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sony Xperia 1 not downloading songs

PlanPremium CountryUK DeviceSony Xperia 1 Operating SystemAndroid version 9 My Question or IssueI have just upgraded my phone to Sony Xperia 1, installed Spotify, but am unable to download any songs. Click on download for album or playlist and just s...

Visitor

Plan Premium   Country UK   Device Sony Xperia 1   Operating System Android version 9   My Question or Issue I have just upgraded my phone to Sony Xperia 1, installed...

youleeca

Visitor

1126 Views

3 replies

0 likes

Xperia 1
  • 1126 Views
  • 3 replies
  • 0 likes

Superuser Contribution Huge lags with Android app

Hello, Since a few updates (especially since the redesign of the library, at least 2 months), I have had very big problems with slowdowns on the Android application for no reason. Any playlist, library category, search result,... takes at least 20/30...

Casual Listener

Hello,   Since a few updates (especially since the redesign of the library, at least 2 months), I have had very big problems with slowdowns on the Android application for no reason. Any pla...

Petya

Community Legend

3055 Views

2 replies

2 likes

  • 3055 Views
  • 2 replies
  • 2 likes

Only liked tracks play when streaming to speaker

PlanPremiumCountryUKDeviceOne Plus 5 / Sonos OneOperating SystemAndroid Pie 9.0.8My Question or Issue*not an issue exclusive to Sonos**I'm finding that when streaming to speakers, only 'liked' songs will play, you can play none liked songs but then i...

Visitor

  Plan Premium Country UK Device One Plus 5 / Sonos One Operating System Android Pie 9.0.8 My Question or Issue *not an issue exclusive to Sonos** I'm finding that when streaming to s...

310 Views

0 replies

0 likes

  • 310 Views
  • 0 replies
  • 0 likes

To call autoplay I need a song, not album

PlanPremiumCountryPoland/SpainDeviceSamsung Galaxy 9Operating SystemAndroid Hello, problem with Autoplay is commonly known - anyway, sometimes I am lucky and it works. However, to start the autoplay sequence, you need a song. So I look for the one I ...

Visitor

Plan Premium Country Poland/Spain Device Samsung Galaxy 9 Operating System Android   Hello, problem with Autoplay is commonly known - anyway, sometimes I am lucky and it works.  &...

509 Views

0 replies

0 likes

autoplay
  • 509 Views
  • 0 replies
  • 0 likes

Superuser Contribution Forever downloading nothing

PlanPremium CountryUKDeviceSamsung A80Operating SystemLatest android My Question or IssueSpotify is forever downloading 5 songs, no matter what. I force quit the app, reopen, and its off again. It actually isnt downloading anything, its just saying t...

Music Fan

Plan Premium   Country UK Device Samsung A80 Operating System Latest android   My Question or Issue Spotify is forever downloading 5 songs, no matter what. I force quit the a...

hobbss

Music Fan

1819 Views

6 replies

2 likes

  • 1819 Views
  • 6 replies
  • 2 likes

Don't see the playlists in my library

PlanFreeCountryIsraelDeviceGalaxy s10eOperating SystemAndroid 9My Question or IssueOn my Android app I can't see saved playlists on my library..Also saves podcast..

Visitor

  Plan Free Country Israel Device Galaxy s10e Operating System Android 9 My Question or Issue On my Android app I can't see saved playlists on my library.. Also saves podcast..

271 Views

0 replies

1 likes

  • 271 Views
  • 0 replies
  • 1 likes

Superuser Contribution Offline feature issue

So I bought the premium version a couple days ago, since then all my downloaded songs have been getting deleted, and I have to download them again and again.I'm a student and I rarely spend on apps and to get this kind of service is unacceptable.Plan...

Regular

So I bought the premium version a couple days ago, since then all my downloaded songs have been getting deleted, and I have to download them again and again. I'm a student and I rarely spend on apps...

SiDMerceR

Regular

758 Views

7 replies

0 likes

  • 758 Views
  • 7 replies
  • 0 likes

Spotify Connect does not work with Alexa

PlanPremiumCountry US DeviceGalaxy Note 10 plus and S9 PlusOperating SystemAndroid 9 My Question or IssueApp version 8.5.21.754 betaWhen you choose Echo from the Spotify Connect menu stays stuck on connecting. Tried to unlink Spotify from Alexa app a...

Roadie

Plan Premium Country US   Device Galaxy Note 10 plus and S9 Plus Operating System Android 9   My Question or Issue App version 8.5.21.754 beta When you choose Echo from the Spoti...

ooblix

Casual Listener

6708 Views

11 replies

0 likes

Alexa
Alexa Echo
Spotify Conect
  • 6708 Views
  • 11 replies
  • 0 likes

Unable to Access Playlist Radio

PlanPremiumCountryUnited StatesDeviceLG G7 ThinqOperating SystemAndroid 9 Pie My Question or IssueI have a playlist that I like, and I would listen to the playlist radio to find new songs to add that I liked. Recently, I haven't been able to play tha...

Regular

Plan Premium Country United States Device LG G7 Thinq Operating System Android 9 Pie   My Question or Issue I have a playlist that I like, and I would listen to the playlist radio to f...

381 Views

0 replies

0 likes

  • 381 Views
  • 0 replies
  • 0 likes

Superuser Contribution I can't share the music i has listen to Instagram stories

PlanPremium to StudentsCountryBrazilDevice(Motorola Moto G5S)Operating System(Android 8.1.0) My Question or Issue Don't appears the button to share the music on Instagram stories, what's happening? below one photo that discription my issue.Thanks in ...

Visitor

Plan Premium to Students Country Brazil Device (Motorola Moto G5S) Operating System (Android 8.1.0)   My Question or Issue   Don't appears the button to share the music on Instag...

Daisy

Spotify Legend

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

Downloaded Podcasts Play When App is Closed

I'm on a Galaxy S8, running Oreo. I download podcasts regularly, and didn't have issues until about two months back. Since then, my podcast will keep playing despite me pausing it and then closing Spotify. It used to run through all of my podcasts, b...

Visitor

I'm on a Galaxy S8, running Oreo.    I download podcasts regularly, and didn't have issues until about two months back. Since then, my podcast will keep playing despite me pausing it and ...

405 Views

0 replies

0 likes

  • 405 Views
  • 0 replies
  • 0 likes

Superuser Contribution Specific songs are not playing

PlanPremiumCountryTurkeyDevice(Samsung Galaxy J7 PrimeOperating System(Android) My Question or IssueI cant play certain songs for no reason there is no error mesage or anything i just cant click to the specific songs they are not banned in my country...

Visitor

  Plan Premium Country Turkey Device (Samsung Galaxy J7 Prime Operating System (Android)   My Question or Issue I cant play certain songs for no reason there is no error mesage o...

Petya

Community Legend

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes

Solved!! Android 10 Notification - Spotify progress bar is not working.

Android 10 has landed and I realize Spotify notification drop down controls are missing the interactivity with the progress bar. It only shows the progress of the music but you can't drag or tab on it. I attached a screenshot, the song is already ove...

Visitor

Android 10 has landed and I realize Spotify notification drop down controls are missing the interactivity with the progress bar. It only shows the progress of the music but you can't drag or tab on i...

phpman

Music Fan

5728 Views

2 replies

3 likes

Android
Notification bar player
  • 5728 Views
  • 2 replies
  • 3 likes

Superuser Contribution like in notification window makes window disappear on android 10

PlanPremiumCountryDEDeviceGoogle Pixel 3Operating SystemAndroid 10 My Question or Issuewhen i tap the heart icon in the notification window, it makes the notification window disappear. however, when the next song starts playing it comes back.(just wa...

Regular

Plan Premium Country DE Device Google Pixel 3 Operating System Android 10   My Question or Issue when i tap the heart icon in the notification window, it makes the notification window ...

olivrstal

Regular

710 Views

3 replies

1 likes

  • 710 Views
  • 3 replies
  • 1 likes

Superuser Contribution Gift Card Payment Issues

I can not use the activation code from the gift card. I bought one card about a week ago and decided to use it yesterday. I get an error when entering the code. I thought something was wrong with the card and bought a new one, but the problem repeate...

Visitor

I can not use the activation code from the gift card. I bought one card about a week ago and decided to use it yesterday. I get an error when entering the code. I thought something was wrong with the...

Petya

Community Legend

358 Views

1 replies

0 likes

  • 358 Views
  • 1 replies
  • 0 likes