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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387619 Views

545 replies

34 likes

Account
Free
  • 387619 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8042 Views

0 replies

7 likes

  • 8042 Views
  • 0 replies
  • 7 likes

Superuser Contribution Connecting to a coworker phone

Hello all,I'm very sad to had to post here, but there is something happening that are already making my experience so bad that I'm considering stop subscribing spotify. Spotify connect is awesome, right?I can control my pc with my phone, send musics ...

Casual Listener

Hello all, I'm very sad to had to post here, but there is something happening that are already making my experience so bad that I'm considering stop subscribing spotify.   Spotify connect is ...

Mario

Spotify Legend

2266 Views

8 replies

2 likes

Android
Connect
  • 2266 Views
  • 8 replies
  • 2 likes

Superuser Contribution Add To Homescreen Inconsistent

PlanPremium/FamilyCountryU.S.Device(Samsung Galaxy Tab A 7")Operating System(Android) My Question or IssueMy issue is that this feature has been acting inconsistently, for a while, now. At first, after working fine, it started making some of my playl...

Roadie

Plan Premium/Family Country U.S. Device (Samsung Galaxy Tab A 7") Operating System (Android)   My Question or Issue My issue is that this feature has been acting inconsistently, for a ...

Peter

Spotify Legend

955 Views

1 replies

0 likes

buttons
Homescreen icons
  • 955 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lock screen image hijacking

Can you please make it available for users to turn off the cover image art that hijacks our lock screen? How is this even something we have to bring up? I feel like this brothers everyone but today I actually made my community account to talk about i...

Visitor

Can you please make it available for users to turn off the cover image art that hijacks our lock screen? How is this even something we have to bring up? I feel like this brothers everyone but today I...

Peter

Spotify Legend

648 Views

1 replies

2 likes

  • 648 Views
  • 1 replies
  • 2 likes

Superuser Contribution Disable album art on lock screen

Can't find out how to turn off the album art on my lock screen.PlanPremiumCountryU.S.DevicePixel 3 & Oneplus 7t proOperating SystemAndroid 10 My Question or IssueCan't find out how to turn off the album art on my lock screen.

Casual Listener

Can't find out how to turn off the album art on my lock screen. Plan Premium Country U.S. Device Pixel 3 & Oneplus 7t pro Operating System Android 10   My Question or Issue Can't ...

Peter

Spotify Legend

2400 Views

1 replies

1 likes

  • 2400 Views
  • 1 replies
  • 1 likes

Superuser Contribution When adding a song to a playlist I can't choose a sorting method for the playlists

PlanPremiumCountryNetherlandsDeviceMotorola Moto G5 plusOperating SystemAndroid 8.1 My Question or IssueRecently I got a new UI that changed how my playlists were sorted. I had them sorted by "Custom order" and after the update they were sorted by "R...

Casual Listener

Plan Premium Country Netherlands Device Motorola Moto G5 plus Operating System Android 8.1   My Question or Issue Recently I got a new UI that changed how my playlists were sorted. I h...

Peter

Spotify Legend

759 Views

2 replies

7 likes

  • 759 Views
  • 2 replies
  • 7 likes

Playlist

When I search for a song, it doesn't let me play it, but it tells me that if I want to add it to a playlist, what can I do?

Casual Listener

  When I search for a song, it doesn't let me play it, but it tells me that if I want to add it to a playlist, what can I do?

Emilia_8

Community Legend

612 Views

1 replies

0 likes

  • 612 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't share Spotify on Instagram

PlanPremiumCountryRomania DeviceSamsung Galaxy A70Operating SystemAndroid Pie My Question or IssueI've had this problem for a long time and it seems it wasn't fixed yet. Every time I want to share anything from Spotify to my Instagram it doesn't work...

Visitor

  Plan Premium Country Romania   Device Samsung Galaxy A70 Operating System Android Pie   My Question or Issue I've had this problem for a long time and it seems it wasn't ...

Guido

Spotify Legend

1541 Views

6 replies

2 likes

  • 1541 Views
  • 6 replies
  • 2 likes

Inconvenience

PlanFree/PremiumCountry DeviceXiomi 5AOperating SystemAndroid Oreo My Question or IssueI pressed a button in on the notification widget (the farthest right once, similar to this ) and it greyed out a song from my liked playlist. I can't play that fro...

Visitor

Plan Free/Premium Country   Device Xiomi 5A Operating System Android Oreo   My Question or Issue I pressed a button in on the notification widget (the farthest right once, similar...

Luan

Spotify Star

480 Views

1 replies

0 likes

  • 480 Views
  • 1 replies
  • 0 likes

Superuser Contribution Like/Dislike buttons disappeared in Playlist view

PlanPremiumCountryAustraliaDeviceSamsung Galaxy S9Operating Systemandroid 8.0.0 My Question or IssueHello, Right after upgrading to Premium, all of the like/dislike buttons disappeared from the playlist view mode. It was quite convenient to skim thro...

Newbie

Plan Premium Country Australia Device Samsung Galaxy S9 Operating System android 8.0.0   My Question or Issue Hello,   Right after upgrading to Premium, all of the like/dislike ...

Peter

Spotify Legend

502 Views

2 replies

0 likes

  • 502 Views
  • 2 replies
  • 0 likes

Bad Place for Dislike Button

PlanPremiumCountryBrazilDeviceSamsung Galaxy 8Operating SystemAndroid 9 My Question or Issue I can't understand how this software was designed like this. On different scenarios the like button changes places! And the dislike button takes its place! I...

Newbie

Plan Premium Country Brazil Device Samsung Galaxy 8 Operating System Android 9   My Question or Issue   I can't understand how this software was designed like this. On...

Luan

Spotify Star

651 Views

1 replies

2 likes

  • 651 Views
  • 1 replies
  • 2 likes

Superuser Contribution Can't play downloaded songs

PlanPremiumCountryColombiaDeviceMoto E4 PlusOperating SystemAndroid Nougat My Question or IssueHi, I'm having trouble with my downloaded songs on my phone. I've tried many times to download the songs that I've liked and it works at first, for the fir...

Visitor

Plan Premium Country Colombia Device Moto E4 Plus Operating System Android Nougat   My Question or Issue Hi, I'm having trouble with my downloaded songs on my phone. I've tried many ti...

Petya

Community Legend

484 Views

1 replies

0 likes

  • 484 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify finding downloaded music after a phone reset

PlanPremiumCountryAustraliaDeviceSamsung A20, S10+Operating SystemAndroid My Question or IssueSpotify, please fix this issue. There should be no reason technically why this can't be achieved, surely! Not everyone has access to wi-fi and in my case, I...

Music Fan

Plan Premium Country Australia Device Samsung A20, S10+ Operating System Android   My Question or Issue Spotify, please fix this issue. There should be no reason technically why this c...

Peter

Spotify Legend

490 Views

1 replies

0 likes

  • 490 Views
  • 1 replies
  • 0 likes

Superuser Contribution Some playlist doesn't show for adding to playlist

I have the latest version available on Google Play (8.5.33.831). When trying to add a song to a playlist, some playlists (new usually) doesn't appear in the list of playlists to add the new song to. (see images below) PlanPremiumCountrySwedenDeviceOn...

Casual Listener

I have the latest version available on Google Play (8.5.33.831).  When trying to add a song to a playlist, some playlists (new usually) doesn't appear in the list of playlists to add the new son...

Peter

Spotify Legend

537 Views

1 replies

0 likes

  • 537 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify can't connect to internet after leaving WiFi

PlanPremiumCountryUSDeviceNote 10+Operating SystemAndroid 9 My Question or IssueEvery time I go from WiFi to 4g, Spotify refuses to connect to the internet. I have to force close it and reopen it. I have perfect internet connection in other apps, it'...

Regular

Plan Premium Country US Device Note 10+ Operating System Android 9   My Question or Issue Every time I go from WiFi to 4g, Spotify refuses to connect to the internet. I have to force c...

Peter

Spotify Legend

519 Views

1 replies

0 likes

  • 519 Views
  • 1 replies
  • 0 likes

Superuser Contribution Share to Instagram not working

PlanPremiumCountryCanadaDeviceLG G6Huawei GR4Samsung Galaxy Note 4Huawei Y6Cheap Acer tablet Operating SystemMultiple Android versions My Question or IssueShare to Instagram is simply not working on any of my Android devices. When I click the share t...

Newbie

Plan Premium Country Canada Device LG G6 Huawei GR4 Samsung Galaxy Note 4 Huawei Y6 Cheap Acer tablet   Operating System Multiple Android versions   My Question or Issue Shar...

Peter

Spotify Legend

473 Views

1 replies

3 likes

  • 473 Views
  • 1 replies
  • 3 likes

Superuser Contribution Spotify logs out and locks you out

PlanPremiumCountryPhilippinesDeviceSamsung Galaxy A6Operating SystemAndroid My Question or IssueI have about 5,000+ songs I downloaded for offline use. However, after I restarted my phone, I found that Spotify has logged me out. When I try to log bac...

Visitor

Plan Premium Country Philippines Device Samsung Galaxy A6 Operating System Android   My Question or Issue I have about 5,000+ songs I downloaded for offline use. However, after I resta...

Peter

Spotify Legend

369 Views

1 replies

0 likes

  • 369 Views
  • 1 replies
  • 0 likes

Bug: Back button is available on phone but does not show up on Android Watch and other devices

Plan PremiumCountryUSDeviceMotorola G7, Moto 360 2nd Gen (Watch), Sennheiser PXC 550 (Wireless Headphones)Operating SystemAndroid 9.0 My Question or IssueBack button is visible and works on my cellphone while listening to PLAYLIST RADIO but it is not...

Visitor

Plan  Premium Country US Device Motorola G7, Moto 360 2nd Gen (Watch), Sennheiser PXC 550 (Wireless Headphones) Operating System Android 9.0   My Question or Issue Back button is ...

DanielTham

Composer

604 Views

1 replies

0 likes

  • 604 Views
  • 1 replies
  • 0 likes

Spotify automatically plays/opens after calls and when turning car on

Whenever i start my car , spotify opens and plays the last song. I can reinstall app, can restart my phone and it stills opening.Itnalso opens after every phone call and plays song. My phone is a note 8, with lastest software installed. Same for spot...

Newbie

Whenever i start my car , spotify opens and plays the last song. I can reinstall app, can restart my phone and it stills opening. Itnalso opens after every phone call and plays song.   My...

jderekw79

Visitor

2377 Views

3 replies

1 likes

Android
automatically
bluetooth
Car
Spotify
  • 2377 Views
  • 3 replies
  • 1 likes

Superuser Contribution How do I browse downloaded music?

My downloads are sometimes listed on my home page, but not all the time. How can I browse only downloaded music?

Casual Listener

My downloads are sometimes listed on my home page, but not all the time.  How can I browse only downloaded music?

Mario

Spotify Legend

562 Views

1 replies

0 likes

  • 562 Views
  • 1 replies
  • 0 likes