Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
106792 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
216467 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
570051 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
470011 Views
577 replies
40 likes
PlanPremiumCountryIsraelDeviceSamsung Galaxy 8+Operating SystemWindows 10 My Question or Issuewhen trying to control music from my phone on my PC i dont see it on the "Devices Available" page, both devices are connected to the same network, i can onl...
Plan Premium Country Israel Device Samsung Galaxy 8+ Operating System Windows 10 My Question or Issue when trying to control music from my phone on my PC i dont see it on the "Device...
456 Views
0 replies
0 likes
PlanPremiumCountryUKDeviceMoto G5S, Amazon Echo DotOperating SystemAndroidMy Question or IssueWhen in the Spotify app on my phone, and my Echo Dot is selected as the Device I am listening on, I am unable to control playback. I cannot skip track, play...
Plan Premium Country UK Device Moto G5S, Amazon Echo Dot Operating System Android My Question or Issue When in the Spotify app on my phone, and my Echo Dot is selected as the Device ...
396 Views
0 replies
0 likes
PlanPremiumCountryUSADeviceSamsung Galaxy A30 When I lock my screen, or when the screen times out and locks, Spotify will stop playing every 10 minutes or so. Turning on the screen starts the music again and it plays for a bit before stopping again. ...
Plan Premium Country USA Device Samsung Galaxy A30 When I lock my screen, or when the screen times out and locks, Spotify will stop playing every 10 minutes or so. Turning on th...
Spotify Legend
1185 Views
1 replies
0 likes
Plan Family planCountry USADevice Asus Zenfone 6, 64 gig,Model ASUS_101WDXOperating System Android 10Spotify app 8.5.36.747This is a new phone I downloaded spotify and clicked on the app. The green icon blinks quickly and I am either presented with a...
Plan Family plan Country USA Device Asus Zenfone 6, 64 gig, Model ASUS_101WDX Operating System Android 10 Spotify app 8.5.36.747 This is a new phone I downloaded spotify and clicked ...
Regular
1154 Views
4 replies
0 likes
Version 8.5.32.889 on Android 10, Pixel XL 4. Premium subscriber, USA, no VPN.Your Daily Drive, since launch until recently, has been playing national and global NPR and BBC clips and has been a really great feature. As of mid-November, it now presen...
Version 8.5.32.889 on Android 10, Pixel XL 4. Premium subscriber, USA, no VPN. Your Daily Drive, since launch until recently, has been playing national and global NPR and BBC clips and has been a ...
Newbie
1604 Views
2 replies
8 likes
Is there anyway I can fix this? I tried restarting my phone, and deleting and reinstalling. It was working fine this morning PlanPremium Country DeviceSamsung s9 plusOperating SystemAndroid
Is there anyway I can fix this? I tried restarting my phone, and deleting and reinstalling. It was working fine this morning Plan Premium Country Device Samsung s9 plus...
Casual Listener
1984 Views
3 replies
2 likes
Plan: PremiumCountryUSADeviceSamsung Galaxy S10+Operating SystemAndroid My Question or IssuePhone updated this morning, now Spotify pauses after 30 seconds or so of play. Never had this issue before. Tried all the BS "fixes" in the forums. Suggestion...
Plan: Premium Country USA Device Samsung Galaxy S10+ Operating System Android My Question or Issue Phone updated this morning, now Spotify pauses after 30 seconds or so of play. ...
Community Legend
601 Views
1 replies
0 likes
PlanPremiumCountrySPAINDeviceSamsung Galaxy S9Operating SystemAndroid 9 Hi, Could anyone please tell me a way to simply remove a single song from an album??? I am getting mad looking for an option to do such a simple action! Thanks. Sergio.
Plan Premium Country SPAIN Device Samsung Galaxy S9 Operating System Android 9 Hi, Could anyone please tell me a way to simply remove a single song from an album??? I am gett...
Composer
802 Views
3 replies
0 likes
PlanFamily/PremiumCountryUSaDeviceSamsung Note 8Operating SystemAndroid 9 (pie) My Question or IssueWhen streaming music at work on my bluetooth Gear Icon X, if i reach for the phone and unlock it using either the home buttoon or finger print reader,...
Plan Family/Premium Country USa Device Samsung Note 8 Operating System Android 9 (pie) My Question or Issue When streaming music at work on my bluetooth Gear Icon X, if i reach for t...
Visitor
702 Views
1 replies
0 likes
I have recently started using the save to library feature as well as adding them to playlists. I have noticed many artists are showing duplicate albums in my library. There is aboslutely no difference between the albums for example Point #1 by Chevel...
I have recently started using the save to library feature as well as adding them to playlists. I have noticed many artists are showing duplicate albums in my library. There is aboslutely ...
Spotify Legend
2657 Views
3 replies
10 likes
PlanPremiumCountryUSADeviceSamsung Galaxy 9 Operating SystemAndroid Pie My Question or IssueI am premium paid Spotify user. Android Galaxy S9+ I've been dealing with this issue for a month. I've completed ALL the 'fixes' listed on this site. In fact,...
Plan Premium Country USA Device Samsung Galaxy 9 Operating System Android Pie My Question or Issue I am premium paid Spotify user. Android Galaxy S9+ I've been dealing with thi...
Music Fan
1666 Views
2 replies
0 likes
I have a Denon AVR-S710W that has worked fine with Spotify connect for years. Now suddenly it is not showing as a valid device for Spotify Connect on any of my 2 android phones, and the spotify app on windows 10. The receiver is only 4 years! Hopeful...
I have a Denon AVR-S710W that has worked fine with Spotify connect for years. Now suddenly it is not showing as a valid device for Spotify Connect on any of my 2 android phones, and the spotify...
Spotify Legend
1070 Views
2 replies
1 likes
My playlists will only play sample songs, not the full songs on my mobile device, unless it is in shuffle mode. How do I get my playlists to play the full song in order again? There is a shuffle symbol next to all my playlists now which wasn't there ...
My playlists will only play sample songs, not the full songs on my mobile device, unless it is in shuffle mode. How do I get my playlists to play the full song in order again? There is a shuffle symb...
715 Views
0 replies
0 likes
PlanPremiumCountry BrazilDeviceSamsung Galaxy S9+ (Snapdragon)Operating SystemAndroid 8.0My Question or IssueI selected some Playlists to play offline, but, the Download rate are very very slow, and sometimes get stuck in 0% and can't go any further....
Plan Premium Country Brazil Device Samsung Galaxy S9+ (Snapdragon) Operating System Android 8.0 My Question or Issue I selected some Playlists to play offline, but, the Download rate a...
Regular
4626 Views
9 replies
2 likes
PlanStudent PremiumCountryUSADeviceGalaxy 9Operating SystemAndroid Liking individuals songs will add it to "Liked Songs" but if I try and save an album it won't add it to liked songs. Even if I go to the album unlike and relike each individual song i...
Plan Student Premium Country USA Device Galaxy 9 Operating System Android Liking individuals songs will add it to "Liked Songs" but if I try and save an album it won't add it to liked...
Spotify Legend
38889 Views
27 replies
30 likes
PlanPremium DeviceMoto G5s+Operating SystemAndroid 8.1.0 My Question or IssueSo i've notices my spotify app takes up 6G of space ( as much as all my other apps together) the point is that the config in the app tells me that the downloads are only 1.7...
Plan Premium Device Moto G5s+ Operating System Android 8.1.0 My Question or Issue So i've notices my spotify app takes up 6G of space ( as much as all my other apps together) t...
Casual Listener
3060 Views
2 replies
0 likes
Oneplus 7proPremium userIndia i am new to spotify have downloaded some songs which were also saved as a playlist. i have formatted my phone and redownloaded the app but it has not started my downloaded songs again its showing the saved playlist and a...
Oneplus 7pro Premium user India i am new to spotify have downloaded some songs which were also saved as a playlist. i have formatted my phone and redownloaded the app but it...
Regular
821 Views
4 replies
0 likes
Plan premiumCountry ThailandDevice Xiaomi mi 9 Operating System android 9 My Question or Issue Today I opened spotify and the tracks were completely distorted and grating, Thats online and downloaded tracks. the music on the device played through ano...
Plan premium Country Thailand Device Xiaomi mi 9 Operating System android 9 My Question or Issue Today I opened spotify and the tracks were completely distorted and gr...
Community Legend
1569 Views
1 replies
1 likes
PlanPremiumCountryThe NetherlandsDeviceRedmi 6Operating SystemMIUI Global 11.0.1 My Question or IssueSo when I click on the three-dot menu, my app freezes. When I accidentally click on the three-dot menu, while playing music, I can't stop the music a...
Plan Premium Country The Netherlands Device Redmi 6 Operating System MIUI Global 11.0.1 My Question or Issue So when I click on the three-dot menu, my app freezes. When I accidentall...
Spotify Legend
698 Views
1 replies
0 likes
Hace días que quiero compartir canciones o álbumes por cualquier red social y al apretar compartir se me cierra la aplicación
Hace días que quiero compartir canciones o álbumes por cualquier red social y al apretar compartir se me cierra la aplicación
Community Legend
22861 Views
21 replies
15 likes
