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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118168 Views

27 replies

4 likes

  • 118168 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237889 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237889 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598753 Views

79 replies

3 likes

  • 598753 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

491245 Views

581 replies

42 likes

Account
Free
  • 491245 Views
  • 581 replies
  • 42 likes

Superuser Contribution Extremely slow running

App takes anywhere upto 5 minutes to open up past the initial opening screen (the Spotify emblem) then another few minutes of blank screen before bringing up the main screen. Once that's happened it will take a few tries to play music as pressing the...

Visitor

App takes anywhere upto 5 minutes to open up past the initial opening screen (the Spotify emblem) then another few minutes of blank screen before bringing up the main screen. Once that's happened it ...

Mario

Spotify Legend

576 Views

1 replies

1 likes

  • 576 Views
  • 1 replies
  • 1 likes

Can't find hidden album

PlanPremiumCountryCanadaDeviceSamsung Galaxy 10 +Operating SystemAndroid 10 My Question or IssueWhen trying to search for "Suheir" by Jason Lindner Big Band on the app, nothing shows up. When searching online through a browser, I found exactly it. So...

Casual Listener

  Plan Premium Country Canada Device Samsung Galaxy 10 + Operating System Android 10   My Question or Issue When trying to search for "Suheir" by Jason Lindner Big Band on the ap...

Emilia_8

Community Legend

725 Views

3 replies

0 likes

  • 725 Views
  • 3 replies
  • 0 likes

App doesn't work since months on xiaomi phones and no one cares

The app crash when you click on three dots,i'm paying for the premium and it's ridicolous that no one cares about this problem. It's a problem of every redmi note 8 pro and also other phones.PlanPremiumCountryItalyDeviceXiaomi redmi note 8 pro

Casual Listener

The app crash when you click on three dots,i'm paying for the premium and it's ridicolous that no one cares about this problem. It's a problem of every redmi note 8 pro and also other phones. Plan ...

ania262

Newbie

910 Views

2 replies

1 likes

  • 910 Views
  • 2 replies
  • 1 likes

Offline music deleted right after midnight

PlanPremium FamilyDeviceSamsung M20Operating System Android Q (Android 10) My Question or IssueSpotify keeps deleting my offline music right after midnight.At first it would even sign me out too and signing back in was impossible. I had to uninstall ...

Casual Listener

Plan Premium Family Device Samsung M20 Operating System  Android Q (Android 10)   My Question or Issue Spotify keeps deleting my offline music right after midnight. At first it wou...

Absoas

Casual Listener

608 Views

1 replies

0 likes

Android
  • 608 Views
  • 1 replies
  • 0 likes

Any way to access my queue without Now Playing button?

Plan(Family) PremiumCountrySwedenDeviceOnePlus 5TOperating SystemOxygen OS 9.0.10 My Question or IssueI queued up some songs in the app to listen to them, but I don't see how I can access the queue without clicking on the Playing Now menu. I don't ha...

Visitor

Plan (Family) Premium Country Sweden Device OnePlus 5T Operating System Oxygen OS 9.0.10   My Question or Issue I queued up some songs in the app to listen to them, but I don't se...

403 Views

0 replies

0 likes

  • 403 Views
  • 0 replies
  • 0 likes

Daily Mix Bug

Hello, I'm a premium Android (actually OxygenOS v9.0.1 based on Android v9) user and I would like to report a bug when using Daily Mix feature. I noticed that the Mix will play songs in random order if random reproduction was previously selected but ...

Visitor

Hello,    I'm a premium Android (actually OxygenOS v9.0.1 based on Android v9) user and I would like to report a bug when using Daily Mix feature.   I noticed that the Mix will pla...

1138 Views

0 replies

1 likes

bug
daily
mix
  • 1138 Views
  • 0 replies
  • 1 likes

[Android] App hangs when viewing album in landscape mode (Android)

After trying to open certain pages while Android (8.0.0) is in landscape mode the app hangs completely. The only way to get out of this is to lock your phone and switch to portrait mode.This happens when trying to view any page for which there is no ...

Visitor

After trying to open certain pages while Android (8.0.0) is in landscape mode the app hangs completely. The only way to get out of this is to lock your phone and switch to portrait mode. This happen...

419 Views

0 replies

0 likes

Android
  • 419 Views
  • 0 replies
  • 0 likes

Local Files in Spotify Lite app for Android

PlanPremiumCountryArgentinaDeviceSamsungOperating SystemAndroid Oreo My Question or IssueI have the Spotify Lite app for Android, and I can't sync local files from my computer to the app. I can do it in the "normal" Spotify app, but not in the Lite v...

Visitor

Plan Premium Country Argentina Device Samsung Operating System Android Oreo   My Question or Issue I have the Spotify Lite app for Android, and I can't sync local files from my compute...

2090 Views

0 replies

1 likes

  • 2090 Views
  • 0 replies
  • 1 likes

Epic Collection notification

PlanPremiumCountryUKDeviceMoto GOperating SystemAndroid My Question or IssueI've encountered the Epic Collection notification. I'm not concerned about the limit, however I have deleted numerous albums and playlists from my library, but Spotify App do...

Newbie

Plan Premium Country UK Device Moto G Operating System Android   My Question or Issue I've encountered the Epic Collection notification. I'm not concerned about the limit, however I ha...

Luan

Spotify Star

624 Views

1 replies

0 likes

  • 624 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Autoplay doesn't work

PlanPremiumCountrySwitzerland DeviceGalaxy S10Operating SystemAndroid 10 My Question or IssueI'm having issues with the autoplay function, it works maybe 1 time out of 5. The rest of the time I put on a song and it stops right after. I have checked m...

Casual Listener

Plan Premium Country Switzerland   Device Galaxy S10 Operating System Android 10   My Question or Issue I'm having issues with the autoplay function, it works maybe 1 time out of...

LL759

Casual Listener

1183 Views

4 replies

0 likes

  • 1183 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify Offline Mode + Google Assistant

The main reason I got Spotify Premium was to be able to play music in my car without streaming and thus save money on my data plan. I go hands free and use Google Assistant voice commands. The implementation between the two is very poor. I cannot use...

Regular

  The main reason I got Spotify Premium was to be able to play music in my car without streaming and thus save money on my data plan. I go hands free and use Google Assistant voice commands. Th...

Katerina

Spotify Legend

2546 Views

2 replies

8 likes

  • 2546 Views
  • 2 replies
  • 8 likes

Superuser Contribution spotify hacked? How easy is this....

Plan family Country canada Device android, but doesn't matter which one Operating System whatever My Question or Issue I saw this on youtube: So I'm paying for the family plan and others are hacking/stealing the content. Am I an **bleep**? Why am I ...

Casual Listener

Plan family Country canada Device android, but doesn't matter which one Operating System whatever   My Question or Issue I saw this on youtube: <snip - Moderator Edit...

Petya

Community Legend

645 Views

1 replies

0 likes

  • 645 Views
  • 1 replies
  • 0 likes

How to delete a song from playlist by transferring it to another playlist?

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...

535 Views

0 replies

0 likes

Playlists
  • 535 Views
  • 0 replies
  • 0 likes

Cast to Home devices not working

PlanPremiumCountry UK DeviceSamsung Note 8Operating System Android 9 My Question or Issue Spotify is only casting intermittently to various Home devices. They are all visible on 'available devices' but when tapped they just show as endlessly 'connect...

Visitor

Plan Premium Country  UK   Device Samsung Note 8 Operating System  Android 9   My Question or Issue   Spotify is only casting intermittently to various Home devic...

590 Views

0 replies

1 likes

  • 590 Views
  • 0 replies
  • 1 likes

Lockscreen Album Art

PlanPremiumCountryU.S.ADeviceSamsung Galaxy s10+ My Question or IssueIs there anyway to enable fullscreen album art on the lockscreen I read that it was requested to remove the feature but my own opinion I liked it and was wanting to know if theres a...

Newbie

Plan Premium Country U.S.A Device Samsung Galaxy s10+   My Question or Issue Is there anyway to enable fullscreen album art on the lockscreen I read that it was requested to remove the f...

611 Views

0 replies

0 likes

  • 611 Views
  • 0 replies
  • 0 likes

Too quiet - Loud, Normal, Quiet all the same

Starting yesterday, Spotify playback became so quiet I could barely hear it, even when ambient noise is negligible. I listen through Otium Bluetook Power Pods, and these have no volume settings of their own. ALL other applications (phone, other media...

Visitor

Starting yesterday, Spotify playback became so quiet I could barely hear it, even when ambient noise is negligible. I listen through Otium Bluetook Power Pods, and these have no volume settings of th...

678 Views

0 replies

0 likes

  • 678 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution App update - Can't sort artists alphabetically?

The App updated this morning and now my artists page is sorted by last played so I can't find anything unless I scroll through the whole list. Can I change this so it sorts them alphabetically so I can actually find what I want quickly?Not a fan of t...

Regular

The App updated this morning and now my artists page is sorted by last played so I can't find anything unless I scroll through the whole list. Can I change this so it sorts them alphabetically so I c...

Peter

Spotify Legend

30231 Views

62 replies

50 likes

  • 30231 Views
  • 62 replies
  • 50 likes

Problems broadcasting to Google home mini

PlanPremiumCountryMexicoDeviceSamsung Galaxy S10e and Huawei P30 ProOperating SystemAndroid 10 and Android 9 respectively. My Question or IssueIf I ask my Google home mini speakers to play music on Spotify or a specific song or artist, they do. The p...

Visitor

Plan Premium Country Mexico Device Samsung Galaxy S10e and Huawei P30 Pro Operating System Android 10 and Android 9 respectively.   My Question or Issue If I ask my Google home mini sp...

814 Views

0 replies

0 likes

Connect
google
Home
Mini
  • 814 Views
  • 0 replies
  • 0 likes

Album art not showing

PlanPremiumCountry United StatesDeviceGoogle PixelOperating SystemAndroid 9 My Question or Issue All album covers on Spotify mobile are not showing. Restarting also did work for a minute and then it went back to not showing. Also picture is just one ...

Newbie

Plan Premium Country  United States Device Google Pixel Operating System Android 9   My Question or Issue  All album covers on Spotify mobile are not showing. Restarting also...

kakamal

Casual Listener

13208 Views

2 replies

0 likes

  • 13208 Views
  • 2 replies
  • 0 likes