Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
396701 Views
547 replies
35 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
My downloads are sometimes listed on my home page, but not all the time. How can I browse only downloaded music?
My downloads are sometimes listed on my home page, but not all the time. How can I browse only downloaded music?
Spotify Legend
577 Views
1 replies
0 likes
PlanFreeCountryIndiaDevice(Mi note 8 pro)Operating System(Android Pie) My Question or Issue
Plan Free Country India Device (Mi note 8 pro) Operating System (Android Pie) My Question or Issue
Spotify Star
571 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceNote 8Operating SystemAndroid 9 My Question or IssueWhen I want to open an album or artist I'll tap it then it take a few seconds before it opens and during that time I can't pause or anything
Plan Premium Country USA Device Note 8 Operating System Android 9 My Question or Issue When I want to open an album or artist I'll tap it then it take a few seconds before it opens...
Spotify Legend
521 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Legend
675 Views
1 replies
0 likes
Les cuento quiero escuchar la misma música en 2 equipos adheridos a mi plan familiar, la idea es hacerlo a distancia pero que se coordine para escuchar lo mismo. Ej: escuchar lo mismo al momento de ir a dormir.
Les cuento quiero escuchar la misma música en 2 equipos adheridos a mi plan familiar, la idea es hacerlo a distancia pero que se coordine para escuchar lo mismo. Ej: escuchar lo mismo al mom...
Spotify Star
695 Views
1 replies
0 likes
Hi,I have spotify premium and am having troubles with the app since the new version. Hoping there is a work around or a way to revert back to the old app? I've waited a while before complaining as it's normally just a getting used to the new thing bu...
Hi, I have spotify premium and am having troubles with the app since the new version. Hoping there is a work around or a way to revert back to the old app? I've waited a while before complaini...
Spotify Legend
1094 Views
3 replies
1 likes
PlanPremiumCountryUnited StatesDevicePixel 3Operating SystemAndroid My Question or IssueI primarily listen to music using the Android app by adding entire albums to my Queue, I feel like this isn't the primary use case and I continue to run into fric...
Plan Premium Country United States Device Pixel 3 Operating System Android My Question or Issue I primarily listen to music using the Android app by adding entire albums to my Queue,...
Spotify Legend
660 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDevicePixel 3, Sonos 5Operating SystemAndroid My Question or IssueI primarily listen to music using the Android app by adding entire albums to my Queue, when I want to change the experience from listening through headph...
Plan Premium Country United States Device Pixel 3, Sonos 5 Operating System Android My Question or Issue I primarily listen to music using the Android app by adding entire albums to ...
Spotify Legend
1029 Views
1 replies
2 likes
You used to be able to search for say a particular artist... coldplay for example All the tracks would come up drom my general list and after playing first track other coldplay tracks would follow automatically No longer happens in that after the fir...
You used to be able to search for say a particular artist... coldplay for example All the tracks would come up drom my general list and after playing first track other coldplay tracks wo...
Spotify Legend
410 Views
1 replies
0 likes
PlanFamilyCountryGermanyDeviceSamsung Galaxy S8 and Galaxy S10Operating SystemAndroid My Question or IssueHi guys my spotify ist offline although the device ist online. All proposed solutions was tried, without success. The same on another device. De...
Plan Family Country Germany Device Samsung Galaxy S8 and Galaxy S10 Operating System Android My Question or Issue Hi guys my spotify ist offline although the device ist online. All p...
Spotify Legend
518 Views
1 replies
1 likes
CountryHungary Device(Samsung Galaxy S8 plus)Operating System( Android) My Question or IssueWhen i search my favorite artists the potify turn me on to this artist page. But here i can find only 5 music and his albums. I cant find my favorite artist a...
Country Hungary Device (Samsung Galaxy S8 plus) Operating System ( Android) My Question or Issue When i search my favorite artists the potify turn me on to this artist ...
Spotify Legend
430 Views
1 replies
0 likes
Hi, Unable to get on-line since having new computer. I get Connection lost. Reconnecting...(error code:112) Firewall is set to allow Spotify through and I've even tried turning Firewall off.
Hi, Unable to get on-line since having new computer. I get Connection lost. Reconnecting...(error code:112) Firewall is set to allow Spotify through and I've even tried turning Firewall off.
Spotify Legend
1839 Views
4 replies
0 likes
Cant find friends and rheir playlist. Is it broken or hidden somewhere?
Cant find friends and rheir playlist. Is it broken or hidden somewhere?
Spotify Legend
459 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceGalaxy S10 PlusOperating SystemAndroid 10 My Question or IssueWhy can't I control music from the case? I'd like to be able to play, pause and skip tracks using the case. Can't seem to do that for some reason. Why not?
Plan Premium Country UK Device Galaxy S10 Plus Operating System Android 10 My Question or Issue Why can't I control music from the case? I'd like to be able to play, pause and skip t...
Spotify Legend
952 Views
1 replies
0 likes
I've written about this in the past and I decided to mention this yet again.I'm at home, my desktop computer is labeled Spotify Connect, I'm assuming this has some significance.I also use a Samsung (Android) tablet connected to a stereo system and a ...
I've written about this in the past and I decided to mention this yet again. I'm at home, my desktop computer is labeled Spotify Connect, I'm assuming this has some significance. I also use a S...
Spotify Legend
451 Views
1 replies
0 likes
Premium UKSamsung Galaxy S10eAndroid 9 Spotify keeps pausing during songs. I have checked and it is not on the sleep list and it is allowed to run in the background. Strangely, the music will unpause itself after a while, or when I unlock the phone. ...
Premium UK Samsung Galaxy S10e Android 9 Spotify keeps pausing during songs. I have checked and it is not on the sleep list and it is allowed to run in the background. Strangely, th...
Spotify Legend
492 Views
1 replies
1 likes
PlanPremiumCountryIsraelDeviceXiaomi Redmi 6Operating SystemMIUI v10.4.4 My Question or IssueFrom the latest Android app update, the app freezes (sometimes even the entire phone) when you click on the 3 vertical points of the song that need to open t...
Plan Premium Country Israel Device Xiaomi Redmi 6 Operating System MIUI v10.4.4 My Question or Issue From the latest Android app update, the app freezes (sometimes even the entire ph...
Spotify Legend
1102 Views
2 replies
2 likes
PlanPremiumCountrySlovakiaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi i have samsung s9 and i cant share spotify to instagram story, if i try , my instagtam o...
Plan Premium Country Slovakia Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi i have ...
Community Legend
16402 Views
8 replies
3 likes
PlanPremiumCountry DeviceXIAOMI MI 5SOperating SystemANDROID 8 My Question or Issue I cant share Instagram stories. Its been 5 days , please help me.
Plan Premium Country Device XIAOMI MI 5S Operating System ANDROID 8 My Question or Issue I cant share Instagram stories. Its been 5 days , please help me.
Community Legend
476 Views
1 replies
0 likes
PlanPremiumCountryUnited KingdomDeviceXiaomi mi A3Operating SystemAndroidMy Question or IssueSharing Spotify songs into Instagram stories has stopped working all of a sudden. Tried reinstalling Instagram and clearing Instagram cache. Nothing worked. ...
Plan Premium Country United Kingdom Device Xiaomi mi A3 Operating System Android My Question or Issue Sharing Spotify songs into Instagram stories has stopped working all of a sudden...
Community Legend
806 Views
1 replies
4 likes
