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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118184 Views

27 replies

4 likes

  • 118184 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237910 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237910 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598799 Views

79 replies

3 likes

  • 598799 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

491278 Views

581 replies

42 likes

Account
Free
  • 491278 Views
  • 581 replies
  • 42 likes

Superuser Contribution no queue option

PlanFreeCountryAmericaDeviceLG stylo 4Operating SystemAndroid Oreo My Question or IssueWhy cant I see the queue button

Casual Listener

  Plan Free Country America Device LG stylo 4 Operating System Android Oreo   My Question or Issue Why cant I see the queue button

jrbennett

Casual Listener

2177 Views

5 replies

0 likes

  • 2177 Views
  • 5 replies
  • 0 likes

How long does it take to download a spotify playlist?

How long does it take to download a spotify playlist? And does it show progress? I'm downloading songs for a trip

Newbie

How long does it take to download a spotify playlist? And does it show progress? I'm downloading songs for a trip

MartinStoichkov

Community Legend

21985 Views

1 replies

1 likes

  • 21985 Views
  • 1 replies
  • 1 likes

Xiaomi Spotify Connected volume control broken

Phone: xiaomi redmi 3Spotify: current version Expected behaviour: click on volume on open Spotify app when connected to device should change volume on connected device. But system volume control opens instead in xiaomi and sets the ring tone volume.W...

Newbie

Phone: xiaomi redmi 3 Spotify: current version   Expected behaviour: click on volume on open Spotify app when connected to device should change volume on connected device. But system volume c...

alan_s

Visitor

993 Views

1 replies

0 likes

  • 993 Views
  • 1 replies
  • 0 likes

Bluetooth issues: spotify randomly stops the song

Sometimes, when I'm playing Spotify on Bluetooth devices like car or headphones, it randomly stops the song for many seconds, then it restarts, but one moment later it stops again! This continues for many minutes and if I'm lucky after some time it r...

Casual Listener

Sometimes, when I'm playing Spotify on Bluetooth devices like car or headphones, it randomly stops the song for many seconds, then it restarts, but one moment later it stops again! This continues for...

Giang1

Casual Listener

681 Views

2 replies

0 likes

  • 681 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cannot access premium account - help please!

PlanFree/PremiumCountry DeviceSamsung S10Operating System(iOS 10, Android Oreo, Windows 10,etc.) Hi,I have previously had a free account with Spotify and gained a premium account with my Vodafone contract last year. I cannot seem to access it and I w...

Visitor

Plan Free/Premium Country   Device Samsung S10 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   Hi, I have previously had a free account with Spotify and gained a p...

Mario

Spotify Legend

696 Views

2 replies

0 likes

  • 696 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Downloads

Plan: PremiumCountry: UKDevice: Samsung Galaxy s10Operating System: Android 9 My Question or IssuePlan:Premium Country:UK Device: Samsung Galaxy s10 Operating System 9 Hi CommunityBefore subscribing - I already used up my free trial some time ago - I...

Regular

Plan: Premium Country: UK Device: Samsung Galaxy s10 Operating System: Android 9   My Question or Issue Plan:Premium  Country:UK  Device: Samsung Galaxy s10  Operating Sys...

Mario

Spotify Legend

959 Views

1 replies

0 likes

  • 959 Views
  • 1 replies
  • 0 likes

I cannot find the 'Songs' playlist anymore

The application used to hold a 'Songs' section that held all of the music I had since I started using Spotify. I am now unable to find this section anywhere. Any help would be appreciated.

Newbie

The application used to hold a 'Songs' section that held all of the music I had since I started using Spotify. I am now unable to find this section anywhere. Any help would be appreciated.  &nb...

Emilia_8

Community Legend

602 Views

1 replies

0 likes

  • 602 Views
  • 1 replies
  • 0 likes

Yet More Issues on Android - Signs Me Out After Every Session/Deleting Offline Music

PREMIUMUKANDROIDMOTO G5 PLUS In the gym earlier, music skips forward, plays 1 second, skips back, plays 1 second, skips forward rinse and repeat. So I hard shut down the app through settings/application/force stop. Reload the app and asks me to sign ...

Casual Listener

PREMIUM UK ANDROID MOTO G5 PLUS   In the gym earlier, music skips forward, plays 1 second, skips back, plays 1 second, skips forward rinse and repeat. So I hard shut down the app through se...

630 Views

0 replies

0 likes

Android 8.1.0
Offline Content
signed out
  • 630 Views
  • 0 replies
  • 0 likes

Rate Us link goes to Asian Spotify version in google play

As shown in the screenshot. Your "Rate us now"link that appeared in my app just now lead me to an Asian version of Spotify in Google Play Store I am using Huawei P30 Pro, with latest version of EMUI.

Spotify Legend

As shown in the screenshot. Your "Rate us now"link that appeared in my app just now lead me to an Asian version of Spotify in Google Play Store   I am using Huawei P30 Pro, with latest versi...

438 Views

0 replies

0 likes

Android
Other
  • 438 Views
  • 0 replies
  • 0 likes

Shuffle not working

PlanPremiumCountryThe Netherlands DeviceSamsung Galaxy A50Operating SystemAndroid 9 My Question or IssueWhenever i search a random song. Not from a playlist or anything. It plays the song with shuffle on, but doesnt go to the next song. It works on w...

Casual Listener

  Plan Premium Country The Netherlands   Device Samsung Galaxy A50 Operating System Android 9   My Question or Issue Whenever i search a random song. Not from a playlist or...

IDKT

Casual Listener

876 Views

2 replies

0 likes

  • 876 Views
  • 2 replies
  • 0 likes

Songs skip after at most a few seconds after update

PlanPremiumCountryAusDeviceGalaxy S10+Operating SystemAndroid 10My Question or IssueWhen attempting to play playlists on either WiFi or mobile data, each song will play for 0.1-5 seconds, then skip to the next song. Help indicates that this has been ...

Casual Listener

  Plan Premium Country Aus Device Galaxy S10+ Operating System Android 10 My Question or Issue When attempting to play playlists on either WiFi or mobile data, each song will play for ...

Edomgalvoon

Casual Listener

732 Views

1 replies

0 likes

Android
bug
playback
  • 732 Views
  • 1 replies
  • 0 likes

Dislike button disappeared everywhere

PlanPremiumDevicelenovo K50-t5Operating SystemAndroid 5 My Question or IssueThere used to be a dislike button (a crossed circle), but now there's no such button. Not on desktop app, not in web, not on android app. It's not in playlists, not in radio,...

Regular

Plan Premium Device lenovo K50-t5 Operating System Android 5   My Question or Issue There used to be a dislike button (a crossed circle), but now there's no such button. Not on desktop a...

pauldandurand

Newbie

5658 Views

12 replies

15 likes

  • 5658 Views
  • 12 replies
  • 15 likes

Spotify won't play any songs.

PlanPremiumDeviceHonor PlayOperating SystemAndroid Pie My Question or IssueSpotify won't play any songs, it always stops for about a second after I clicked on a song. Here's a video proof: http://imgur.com/a/JUcXPLf Did all I can, Log Out, Delete Cac...

Visitor

Plan Premium Device Honor Play Operating System Android Pie   My Question or Issue Spotify won't play any songs, it always stops for about a second after I clicked on a song.  &nbs...

hey_raych

Visitor

763 Views

2 replies

0 likes

  • 763 Views
  • 2 replies
  • 0 likes

Spotify won't play anything/can't download

I've tried reinstalling, even deleting my downloaded songs but then I can't even re-download them back or listen to them. What happens is I press on it, it becomes highlighted for like 2 seconds, then it doesn't play. It only happens on my phone (Poc...

Casual Listener

I've tried reinstalling, even deleting my downloaded songs but then I can't even re-download them back or listen to them. What happens is I press on it, it becomes highlighted for like 2 seconds, the...

559 Views

0 replies

0 likes

  • 559 Views
  • 0 replies
  • 0 likes

Waiting for download and music stop playing after ~3 seconds

Hi, Im using Spotify on androind and it was working fine untill I opened web player via Chrome and added some new songs to my liked list. I noticed that the songs were not synchonizing with my phone app, so I manually went and added them again on the...

Visitor

Hi,   Im using Spotify on androind and it was working fine untill I opened web player via Chrome and added some new songs to my liked list.  I noticed that the songs were not synchonizin...

478 Views

0 replies

0 likes

  • 478 Views
  • 0 replies
  • 0 likes

Playing totally wrong albums/tracks on Android Auto

PlanPremiumCountryUKDeviceMercedes BenzOperating SystemAndroid Auto My Question or IssueIf i use voice request to "play Seven and the Ragged Tiger" - a pretty specific request. Android Auto replies to me telling me she is playing Seven and the Ragged...

Visitor

Plan Premium Country UK Device Mercedes Benz Operating System Android Auto   My Question or Issue If i use voice request to "play Seven and the Ragged Tiger" - a pretty specific requ...

457 Views

0 replies

0 likes

  • 457 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Shuffle not working properly

PlanPremium CountryUnited StatesDeviceMotoOperating SystemAndroid My Question or IssueWhen I press shuffle one random song plays from my list and then another random song not from my playlist plays on repeat for about 10 more times before my normal s...

Visitor

  Plan Premium   Country United States Device Moto Operating System Android   My Question or Issue When I press shuffle one random song plays from my list and then another ...

Mario

Spotify Legend

6011 Views

1 replies

0 likes

  • 6011 Views
  • 1 replies
  • 0 likes

Solved!! Estou sendo desconectada da conta quando não tenho internet

PlanPremium My Question or IssueRecentemente meu Spotify está descontando da minha conta quando estou sem internet mesmo sendo Spotify premium.. além disso, ele ainda exclui minhas playlists baixadas e faz o download de novo, então sempre que fico se...

Regular

  Plan Premium   My Question or Issue Recentemente meu Spotify está descontando da minha conta quando estou sem internet mesmo sendo Spotify premium.. além disso, ele ainda exclui minh...

Bittencourt

Spotify Star

1712 Views

5 replies

0 likes

Connect
  • 1712 Views
  • 5 replies
  • 0 likes

TuneIn Radio

PlanFree/PremiumCountryBelgiumDeviceLG G6Operating SystemAndroid Oreo My Question or IssueSpotify, have a look at the app TuneIn Radio... First when opening the app, it starts immediatly casting to the last used device (I donn't have to select it eac...

Casual Listener

Plan Free/Premium Country Belgium Device LG G6 Operating System Android Oreo   My Question or Issue Spotify, have a look at the app TuneIn Radio...   First when opening the...

2161 Views

0 replies

0 likes

  • 2161 Views
  • 0 replies
  • 0 likes

Songs are greyed out but still playable

Premium, US, Samsung note 10+I have multiple local files synced to my phone, they play when I select them but playlists skip them as if they're unavailable.I have a playlist specifically for downloading local files and roughly half are in this state.

Newbie

Premium, US, Samsung note 10+ I have multiple local files synced to my phone, they play when I select them but playlists skip them as if they're unavailable. I have a playlist specifically for down...

592 Views

0 replies

0 likes

Troubleshooting
  • 592 Views
  • 0 replies
  • 0 likes