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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376359 Views

541 replies

34 likes

Account
Free
  • 376359 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7567 Views

0 replies

7 likes

  • 7567 Views
  • 0 replies
  • 7 likes

can't post spotify playlist on Instagram Stories

Plan: PremiumCountry: Austria Device: Huawei P30Operating System: Android I am trying to share a Spotify playlist on Instagram but it is not in the options for sharing. I can share to WhatsApp or Facebook, but cant share to Instagram Stories! I have ...

Gig Goer

Plan: Premium Country: Austria   Device: Huawei P30 Operating System: Android   I am trying to share a Spotify playlist on Instagram but it is not in the options for sharing. I c...

hinterhofrecord

Gig Goer

1180 Views

1 replies

0 likes

  • 1180 Views
  • 1 replies
  • 0 likes

Seriously Considering Leaving Spotify

PlanPremiumCountryUnited StatesDeviceGoogle Pixel 3Operating SystemAndroid 10 I am seriously thinking about canceling my Spotify premium account and switching to something else. The last month or so, the mobile app has been incredibly buggy. It frequ...

Casual Listener

Plan Premium Country United States Device Google Pixel 3 Operating System Android 10   I am seriously thinking about canceling my Spotify premium account and switching to something else...

Redinferno

Regular

1331 Views

5 replies

3 likes

  • 1331 Views
  • 5 replies
  • 3 likes

Instagram stories

PlanPremiumCountrySingapore DeviceSamsung Galaxy Note 10 +Operating SystemAndroid 9 My Question or IssueCant share music to instagran stories

Visitor

  Plan Premium Country Singapore   Device Samsung Galaxy Note 10 + Operating System Android 9   My Question or Issue Cant share music to instagran stories

494 Views

0 replies

5 likes

Android
  • 494 Views
  • 0 replies
  • 5 likes

Google clock alarm always plays first track of playlist

PlanPremiumCountryItalyDeviceHonor View 10Operating SystemAndroid Oreo My Question or IssueHi everyone,I'm trying to use a specific spotify playlist (a daily news podcast) as my alarm using the Google clock app feature.However, spotify always plays t...

Visitor

Plan Premium Country Italy Device Honor View 10 Operating System Android Oreo   My Question or Issue Hi everyone, I'm trying to use a specific spotify playlist (a daily news pod...

537 Views

0 replies

2 likes

  • 537 Views
  • 0 replies
  • 2 likes

Bluetooth in Subaru won't display music and artist information

PlanPremiumDeviceOnePlus 7 Pro MclarenOperating SystemAndroid 10 My Question or IssueI just recently upgraded to the OnePlus 7 Pro Mclaren Edition phone, tried using Spotify in my car through Bluetooth, which is a 2016 Subaru Crosstrek, and now the s...

Casual Listener

Plan Premium Device OnePlus 7 Pro Mclaren Operating System Android 10   My Question or Issue I just recently upgraded to the OnePlus 7 Pro Mclaren Edition phone, tried using Spotify...

1195 Views

0 replies

0 likes

Android
bluetooth
Subaru
  • 1195 Views
  • 0 replies
  • 0 likes

Spotify on Android 8 & 2014 BMW F30 not displaying song metadata

PlanPremiumDeviceOnePlus 5T with Android 8Car2014 BMW F30 (ConnectedDrive) with latest software My Question or IssueI've been using this setup for a few months now, and it was working perfectly until a couple of weeks ago when I updated the Spotify a...

Regular

Plan Premium Device OnePlus 5T with Android 8 Car 2014 BMW F30 (ConnectedDrive) with latest software  My Question or Issue I've been using this setup for a few months now, and it was work...

chadmarquez09

Casual Listener

7372 Views

13 replies

1 likes

Android
BMW
f30
Oneplus
oneplus5t
  • 7372 Views
  • 13 replies
  • 1 likes

Spotify says offline while on WiFi (OnePlus)

PlanPremiumCountryNl DeviceOneplus6Operating SystemAndroid My Question or IssueI have the problem that Spotify tells me I'm offline while I'm on WiFi. Soft reboot doesn't work. A reinstall did help but the problem repeated in less than a couple of da...

Casual Listener

Plan Premium Country Nl   Device Oneplus6 Operating   System Android   My Question or Issue I have the problem that Spotify tells me I'm offline while I'm on WiFi. Soft re...

543 Views

0 replies

0 likes

OnePlus 6t
  • 543 Views
  • 0 replies
  • 0 likes

Stuck app in android

PlanPremiumCountryIsrael DeviceOnepluse 5TOperating SystemAndroid 8.1.0 My Question or IssueWhen I search for a song and then press the track to turn it on, the whole app gets stuck Please help me

Regular

Plan Premium Country Israel  Device Onepluse 5T Operating System Android 8.1.0   My Question or Issue When I search for a song and then press the track to turn it on, the whole ap...

wanpela

Newbie

1279 Views

3 replies

1 likes

  • 1279 Views
  • 3 replies
  • 1 likes

Canvas totally missing...

PlanPremiumCountryUS Operating System(Android Q ) My Question or Issue I can't find the "canvas" feature at all. Neither is it enabled, and nor is it in settings. I even tried logging in again.

Visitor

Plan Premium Country US   Operating System (Android Q )   My Question or Issue   I can't find the "canvas" feature at all. Neither is it enabled, and nor is it in settings. I...

689 Views

0 replies

1 likes

Canvas
  • 689 Views
  • 0 replies
  • 1 likes

Offline message when not offline

PlanSpotify PremiumProvidert-mobile unlimitedCountryNetherlandsDeviceNokia 8Operating SystemAndroid 9, latest android security patchApp version8.5.33.831 My Question or IssueThe no internet detected message repeatedly keeps popping up during the day ...

Casual Listener

Plan Spotify Premium Provider t-mobile unlimited Country Netherlands Device Nokia 8 Operating System Android 9, latest android security patch App version 8.5.33.831   My Question or...

knxt

Casual Listener

659 Views

2 replies

1 likes

  • 659 Views
  • 2 replies
  • 1 likes

Problema Spotify - whatsapp

Buenas tardes !He comprado el realme 5 pro de 8Gb/128Viene con color 6 de firmwareAl emplear whatsapp me da fallos la reproducción de Spotify y no logro ver por qué puede ser. Al enviar mensajes se para la música unos 5 segundos, y de manera aleatori...

Visitor

Buenas tardes ! He comprado el realme 5 pro de 8Gb/128 Viene con color 6 de firmware Al emplear whatsapp me da fallos la reproducción de Spotify y no logro ver por qué puede ser. Al enviar mensaje...

910 Views

0 replies

0 likes

  • 910 Views
  • 0 replies
  • 0 likes

Music keeps pausing on both iPhone and Windows

PlanPremiumCountryCanadaDevice(iPhone 6s, Asus laptop)Operating System(iOS 10, Windows 10) My Question or IssueMy music keeps pausing randomly whenever the app is connected to the internet. I have already tried:1) logging out from all devices and rel...

Visitor

Plan Premium Country Canada Device (iPhone 6s, Asus laptop) Operating System (iOS 10, Windows 10)   My Question or Issue My music keeps pausing randomly whenever the app is connected t...

315 Views

0 replies

0 likes

  • 315 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify won't normalize volume

Title. No matter if the song is local or online, the volume normalizer either sucks or does not work. For reference, try listening to Classic by MKTO and Believer by Imagine Dragons. I can barely listen to Classic while Believer almost blew my eardru...

Newbie

Title. No matter if the song is local or online, the volume normalizer either sucks or does not work. For reference, try listening to Classic by MKTO and Believer by Imagine Dragons. I can barely lis...

dakjek

Casual Listener

1857 Views

3 replies

0 likes

  • 1857 Views
  • 3 replies
  • 0 likes

Spotify uses internal storage instead of card - Android 9 card formatted as Internal Storage

When I do a clean install of Spotify, the downloaded songs go to the Internal Shared Storage, not the external card, therefore filling up the internal memory very quickly.I don't see any option in Spotify Settings "other" section that would allow to ...

Newbie

When I do a clean install of Spotify, the downloaded songs go to the Internal Shared Storage, not the external card, therefore filling up the internal memory very quickly. I don't see any option in ...

452 Views

0 replies

0 likes

  • 452 Views
  • 0 replies
  • 0 likes

Songs skip/lag with decent wifi connection?

I have recently bought a Sony Xperia U, and downloaded the spotify app. I have premium. But when I try to play a song, it stops and starts, like a CD skipping, and in general when searching for music it is sluggish. Other apps like youtube buffer vid...

Newbie

I have recently bought a Sony Xperia U, and downloaded the spotify app. I have premium. But when I try to play a song, it stops and starts, like a CD skipping, and in general when searching for music...

ClareR

Visitor

1751 Views

1 replies

5 likes

  • 1751 Views
  • 1 replies
  • 5 likes

Spotify frequently stuck in offline mode

Where do I file bug reports or get Spotify's eyes? This happens sometimes where spotify gets stuck in offline mode no matter what, usually seems to happen when moving from wifi to data or vice versa. It does it every day to both of us now. I have pix...

Regular

Where do I file bug reports or get Spotify's eyes? This happens sometimes where spotify gets stuck in offline mode no matter what, usually seems to happen when moving from wifi to data or vice versa....

oakstream

Casual Listener

1508 Views

2 replies

1 likes

  • 1508 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify shows offline until restarted

CountrySwedenDeviceSONY Xperia 1, SONY Xperia XZ Operating SystemAndroid Pie (or older on Xperia XZ).Spotify version:8.5.33.831 My Question or IssueSometimes (quite often), when the connection to Spotify is lost, the connection does not come back unt...

Casual Listener

Country Sweden Device SONY Xperia 1, SONY Xperia XZ   Operating System Android Pie (or older on Xperia XZ). Spotify version:8.5.33.831   My Question or Issue Sometimes (quite ofte...

oakstream

Casual Listener

2775 Views

8 replies

10 likes

  • 2775 Views
  • 8 replies
  • 10 likes

Can't change download location

PlanPremiumCountryCanada DeviceLG G6Operating SystemAndroid My Question or IssueRestarting my phone, there was some notification about reading my SD card, and all of a sudden, 6000 songs queued up to download. I'd recently re-downloaded all my music,...

Casual Listener

Plan Premium Country Canada   Device LG G6 Operating System Android   My Question or Issue Restarting my phone, there was some notification about reading my SD card, and all of a...

770 Views

0 replies

0 likes

  • 770 Views
  • 0 replies
  • 0 likes

refrescar canciones offline dañadas

Plan PremiumCountry MXDevice Moto G5Operating System Android 8.1.0 My Question or Issue Tengo poco menos de 2 mil canciones ofline; algunas de ellas están dañadas y aparecen en varias playlists... cómo puedo refrescar esas canciones (volverlas a desc...

Visitor

Plan Premium Country MX Device Moto G5 Operating System Android 8.1.0   My Question or Issue Tengo poco menos de 2 mil canciones ofline; algunas de ellas están dañadas y apar...

657 Views

0 replies

0 likes

Premium
refresh
  • 657 Views
  • 0 replies
  • 0 likes

Spotify hangs in Android Auto until re-started

PlanPremiumCountryUSADeviceSamsung Galaxy S10+Operating SystemAndroid 9 My Question or IssueWhen I launch Spotify from Android Auto, it comes up but it does not seem to recognize that it has a data connection and will not play music and the "Songs" o...

Visitor

Plan Premium Country USA Device Samsung Galaxy S10+ Operating System Android 9   My Question or Issue When I launch Spotify from Android Auto, it comes up but it does not seem to recog...

750 Views

0 replies

2 likes

  • 750 Views
  • 0 replies
  • 2 likes