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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7252 Views

0 replies

7 likes

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Superuser Contribution The "Downloads" filter doesn't work for my albums in library

DeviceGalaxy A7 2017Operating SystemAndroid 8.0 My Question or IssueI have the latest version of app and android available for my phone. Every other filter in every other section is working just fine except this one! And it can get quite annoying sin...

Casual Listener

    Device Galaxy A7 2017 Operating System Android 8.0   My Question or Issue I have the latest version of app and android available for my phone. Every other filter in every o...

Mahmoud_Mrf

Casual Listener

1084 Views

3 replies

1 likes

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  • 1 likes

Bluetooth cover ...size

I think the common problem with displaying the album cover/art via bluetooth, is related with the size of the image.Is it possible to have an option to select the cover size/resize?Thank you

Newbie

I think the common problem with displaying the album cover/art via bluetooth, is related with the size of the image. Is it possible to have an option to select the cover size/resize? Thank you

561 Views

0 replies

1 likes

  • 561 Views
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Superuser Contribution App doesn't start or crashes after some time

The app doesn't start at all. It shows the the logo from spotify an freezes. When the app ist started after a couple of minutes I can't search music or start the latest song. I deleted the app and reinstall several times. App and android is on the ne...

Casual Listener

The app doesn't start at all. It shows the the logo from spotify an freezes. When the app ist started after a couple of minutes I can't search music or start the latest song. I deleted the app and re...

Anni2

Visitor

711 Views

3 replies

1 likes

  • 711 Views
  • 3 replies
  • 1 likes

Playback not following sort order with shuffle off

PlanPremiumCountryDKDeviceSamsung Galaxy a70Operating SystemAndroid 9 My Question or IssueOn premium, with shuffle off, sorted by artist, I like to play the first song of an artist or album in a bigger playlist and listen to it in the sorted sequence...

Visitor

Plan Premium Country DK Device Samsung Galaxy a70 Operating System Android 9   My Question or Issue On premium, with shuffle off, sorted by artist, I like to play the first song of an ...

emberins

Music Fan

760 Views

3 replies

4 likes

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  • 4 likes

[Android] Disable BMW Connected Drive Integration Takeover

PlanFree/PremiumCountry DevicePixel 3Operating SystemAndroid (Probably all) My Question or IssueI have a real issue with (at least) the Spotify + BMW Connected integration as I feel it makes the Spotify app experience worse in terms of user 1. functi...

Newbie

Plan Free/Premium Country   Device Pixel 3 Operating System Android (Probably all)   My Question or Issue I have a real issue with (at least) the Spotify + BMW Connected integrati...

doovdevan

Visitor

2380 Views

1 replies

2 likes

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  • 1 replies
  • 2 likes

Superuser Contribution Heart icon on lock screen not working

PlanPremiumCountryUK DeviceSony Xperia Z2 Compact Operating SystemAndroid 9 My Question or IssueThe heart icon on the lock screen doesn't work or the dislike button but the play and skip ones do. Screenshot attached

Regular

  Plan Premium Country UK  Device Sony Xperia Z2 Compact  Operating System Android 9   My Question or Issue The heart icon on the lock screen doesn't work or the dislik...

CatAdsett

Regular

2040 Views

5 replies

2 likes

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  • 5 replies
  • 2 likes

STILL can't share to Instagram Stories

PlanPremiumCountryBrazilDevicePixel 3 XLOperating SystemAndroid 10 My Question or IssueIt has been over 1.5 year after the release of this feature, and I still don't have this feature enable. Even with a flagship phone, even with latest version of An...

Casual Listener

Plan Premium Country Brazil Device Pixel 3 XL Operating System Android 10   My Question or Issue It has been over 1.5 year after the release of this feature, and I still don't have thi...

Luan

Spotify Star

767 Views

1 replies

4 likes

Instagram
Instagram Stories
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Solved!!Superuser Contribution Spotify crash on sleep

PlanPremiumCountryU.S.ADeviceLG K20VOperating SystemAndroid My Question or IssueSo recently, whenever I put my phone to sleep, aka the screen goes black, Spotify glicthes once, and then stops, and I have to open my phone and re-open the app again. At...

Casual Listener

  Plan Premium Country U.S.A Device LG K20V Operating System Android   My Question or Issue So recently, whenever I put my phone to sleep, aka the screen goes black, Spotify glic...

Petya

Community Legend

2876 Views

1 replies

0 likes

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Superuser Contribution Very poor sound quality when playing in my car

PlanPremiumCountryUSDeviceSamsung Galaxy S10+Operating SystemAndroid version 9 My Question or IssueI purchased a new 2019 Chevy Colorado over the weekend and when I tried to connect my phone to stream Spotify the sound quality was terrible, hollow an...

Visitor

  Plan Premium Country US Device Samsung Galaxy S10+ Operating System Android version 9   My Question or Issue I purchased a new 2019 Chevy Colorado over the weekend and when I t...

FJGal

Newbie

17505 Views

11 replies

4 likes

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  • 11 replies
  • 4 likes

[Bug] Critical Error on ChromeOS

PlanPremiumCountryCanadaDeviceChromebook, Asus C100POperating SystemChromeOSVersion 76.0.3809.102 (Build officiel) (32 bits) My Question or IssueThe Spotify android app triggers a fatal error upon launch and crashes. Steps to Replicate:Launch the Goo...

Casual Listener

Plan Premium Country Canada Device Chromebook, Asus C100P Operating System ChromeOS Version 76.0.3809.102 (Build officiel) (32 bits)   My Question or Issue The Spotify android ap...

337 Views

0 replies

0 likes

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Superuser Contribution spotify stops playing when on WiFi

PlanPremiumCountryGermanyDeviceMoto G5Operating SystemAndroid 8.1.0 My Question or Issue: I have very weird sudden stops of playback on Spotify Android. These happen only when I play on WiFi. At some point spotify starts playing the first 6-10 second...

Regular

Plan Premium Country Germany Device Moto G5 Operating System Android 8.1.0   My Question or Issue:   I have very weird sudden stops of playback on Spotify Android. These happen o...

Kata5

Newbie

8124 Views

21 replies

4 likes

  • 8124 Views
  • 21 replies
  • 4 likes

Delete Song currently playing in my playlist

Hello Community ! I'm using a lot personnal playlists to classify and listen to music, but there's very simple function I can't find on Android : I can't easily delete in my playlist the song I'm currently listening. In fact, it doesn't show in the p...

Newbie

Hello Community !   I'm using a lot personnal playlists to classify and listen to music, but there's very simple function I can't find on Android : I can't easily delete in my playlist&nb...

adamstifuk

Music Fan

566 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Superuser Contribution Spotify Liked Songs not syncing

PlanPremiumCountryIsraelDeviceGalaxy S9, LaptopOperating SystemAndroid 9, Win10 x64 version 1903 My Question or IssueIt's been a while now that not all my platforms sync properly the list of liked songs.All the devices are connected to the internet a...

Casual Listener

Plan Premium Country Israel Device Galaxy S9, Laptop Operating System Android 9, Win10 x64 version 1903   My Question or Issue It's been a while now that not all my platforms sync prop...

Emilia_8

Community Legend

2534 Views

3 replies

0 likes

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Superuser Contribution Downloaded songs still need internet to be played

PlanPremiumDeviceOne Plus 5tOperating SystemAndroidMy Question or IssueMy songs are all downloaded (with the green download arrow) but I still can't play them sometimes without an internet connection. I already tried redownloading the whole playlist ...

Visitor

Plan Premium Device One Plus 5t Operating System Android My Question or Issue My songs are all downloaded (with the green download arrow) but I still can't play them sometimes without an inter...

Petya

Community Legend

1014 Views

2 replies

0 likes

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Music quality

My subscription: Family plan remiumCountryIndonesiaDevice(Asus Zenfone Max Pro M1)Operating System(ANDROID PIE) My Question or IssuePlease help me help me, I can't feel the difference in spotify music sound quality on my device. Both high, normal, lo...

Newbie

My subscription: Family plan remium Country Indonesia Device (Asus Zenfone Max Pro M1) Operating System (ANDROID PIE)   My Question or Issue Please help me help me, I can't feel th...

tman202

Music Fan

585 Views

2 replies

0 likes

  • 585 Views
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Autoplay Doesn't Work

PlanPremiumCountryThailand DeviceGalaxy Note 10Operating SystemAndroid Pie My Question or Issue My Autoplay doesn't work when my playlists end. I'm sure that shuffle and replay button is off and I also turn on autoplay in setting already.

Visitor

Plan Premium Country Thailand   Device Galaxy Note 10 Operating System Android Pie   My Question or Issue   My Autoplay doesn't work when my playlists end. I'm sure that sh...

Luan

Spotify Star

552 Views

1 replies

0 likes

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  • 1 replies
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LOUD volume spike when using Spotify Equalizer

PlanPremiumCountryUnited StatesDeviceGoogle Pixel 3Operating SystemAndroid 9My Question or IssueI recently got a new pair of headphones and the bass was a little too heavy, which made my ears hurt after a while. No big deal, since the Spotify android...

Newbie

Plan Premium Country United States Device Google Pixel 3 Operating System Android 9 My Question or Issue I recently got a new pair of headphones and the bass was a little too heavy, which ma...

583 Views

0 replies

0 likes

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Superuser Contribution Spotify keeps playing after being closed.

PlanFamily PremiumCountryCosta Rica DeviceHuawei P10 Lite Operating SystemAndroid My Question or IssueI have Spotify open and playing, then I decide to close all the apps, I see that Spotify slides and closes, but in the notification area, Spotify ke...

Regular

Plan Family Premium Country Costa Rica    Device Huawei P10 Lite   Operating System Android   My Question or Issue I have Spotify open and playing, then I decide to cl...

Petya

Community Legend

13429 Views

1 replies

1 likes

after
closing
keeps
Music
playing
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Albums out of order

PlanPremiumCountryNew ZealandDeviceGalaxy A8Operating SystemAndroid 9 My Question or IssueMy albums are all out of order. Usually I have them sorted by Artist - Title - so for instance Blonde on Blonde would come before Blood on the Tracks which woul...

Casual Listener

Plan Premium Country New Zealand Device Galaxy A8 Operating System Android 9   My Question or Issue My albums are all out of order. Usually I have them sorted by Artist - Title - so fo...

537 Views

0 replies

2 likes

  • 537 Views
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Superuser Contribution Spotify Stuck Loading on Galaxy S7

United StatesPremium Device: Samsung Galaxy S7Operating SystemAndriod 8.0 Oreo I've gone through (more than once) the steps you should go through to reset Spotify on Andriod (uninstall, delete com.spotify in Andriod/data, remove from offline devices,...

Casual Listener

United States Premium       Device: Samsung Galaxy S7 Operating System Andriod 8.0 Oreo     I've gone through (more than once) the steps you should go through to re...

martin18d

Casual Listener

1009 Views

2 replies

0 likes

doesn't load
doesn't work
galaxy s7
loading
Samsung
slow
stuck loading
  • 1009 Views
  • 2 replies
  • 0 likes