Help me


Help me



Hi I did the trial for the premium membership and  I have been getting charged the £9.99 fee per month. My problem is that I try to go to subscriptions as directed to cancel my subscription but according to that page I am on a FREE account. I cannot cancel  I want to cancel but I do not see how to do that on an account that is listed free. I need help to cancel this mistake so that it doesn't happen again but I cant see to find a number or anything to contact spotify. Please Help me  

1 Reply

Rock Star 13
Rock Star 13

HEy @Lillibowdenx ,


Welcome to the Community!


I'd recommend taking a look at this article for more information about it. Please make sure you check all the steps there, they should help you with this.


Have a nice day! 

BruneliciaRock Star 13
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