Local Files not Playing

[Jaden6]

Plan

Premium

Country

Device

Hauwei Mate 20 Pro

Operating System

 Android Oreo

My Question or Issue

I created a local files playlist on my desktop(Mac). And I wish to play it on my mobile I can view the playlist and download it but I am unable to listen to or play any of the songs

[Ivan]

Hey there @Jaden6, 

Thanks for reaching out - we’re here to help!
 

Just to confirm, have you tried a clean reinstall of the Spotify app on your device? We recommend this step as it'll remove the old drivers first and then install the new ones. It'll also get you the latest version of Spotify. These changes tend to solve issues like the one you're experiencing.

Give your device a quick restart as well before you open the newly installed app. 

It's also a good idea to change the source of the local files on your device. Simply create a new folder in a different directory on your device and move your local files to this folder. Then just delete the old folder used for the local files. Now you can try importing the files again. 

Hope this helps. Let us know how it goes.