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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111283 Views

26 replies

3 likes

  • 111283 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223855 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223855 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581095 Views

79 replies

3 likes

  • 581095 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478415 Views

577 replies

40 likes

Account
Free
  • 478415 Views
  • 577 replies
  • 40 likes

Songs not showing up in library but are still saved

PlanPremiumCountry VietnamDeviceXiaomi Pocophone F1Operating SystemAndroid 8.1 My Question or IssueVirtually all my saved songs stopped showing up after I reinstalled the app following a device reset, although on the now playing page they still come ...

Newbie

Plan Premium Country  Vietnam Device Xiaomi Pocophone F1 Operating System Android 8.1   My Question or Issue Virtually all my saved songs stopped showing up after I reinstalled th...

YahTehgz

Composer

650 Views

1 replies

0 likes

  • 650 Views
  • 1 replies
  • 0 likes

Spotify randomly starts playing

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry DeviceMoto Z2 playOperating System My Question or Issue The Spotify app won't close, and then will randomly ...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device Moto Z2 play Operating System &...

YahTehgz

Composer

455 Views

1 replies

0 likes

  • 455 Views
  • 1 replies
  • 0 likes

In app error report submit

PlanPremiumCountryNLDeviceSamsung Galaxy 9 Operating System Android please make it easier to submit errors and issues from within the app. I would like to see a more automated and easier process of reporting issues. I like and use spotify very much.I...

Casual Listener

  Plan Premium Country NL Device Samsung Galaxy 9  Operating System  Android   please make it easier to submit errors and issues from within the app.  I would like...

479 Views

0 replies

2 likes

  • 479 Views
  • 0 replies
  • 2 likes

I have the Galaxy S9 and Spotify keeps disappearing from the notifications bar

I've tried going into the settings and I've checked every box regarding notifications, **bleep**, ive checked every box period. But Spotify keeps disappearing from the notifications bar after a while and I have to close Spotify and open it back up ag...

Regular

I've tried going into the settings and I've checked every box regarding notifications, **bleep**, ive checked every box period. But Spotify keeps disappearing from the notifications bar after a while...

Mrsquishy

Regular

1426 Views

4 replies

1 likes

  • 1426 Views
  • 4 replies
  • 1 likes

The Anroid app has WAY TOO MANY bugs. I'm done

I have a Samsung Note 8 and honestly, the Spotify Android app has been bugging so many times this month that I am contemplating switching to Apple Music or Google Play music because I can't take this **bleep** anymore.Here are a list of bugs that occ...

Casual Listener

I have a Samsung Note 8 and honestly, the Spotify Android app has been bugging so many times this month that I am contemplating switching to Apple Music or Google Play music because I can't take this...

kalandro85

Casual Listener

3269 Views

10 replies

16 likes

  • 3269 Views
  • 10 replies
  • 16 likes

Browsing an search options not working

PlanPremiumCountry UKDeviceGoogle PixelOperating System Android Oreo My Question or Issue Spotify browsing and searching not working I reinstalled it works for abit and then stops working again any help this issue is getting really irritating now!

Newbie

Plan Premium Country  UK Device Google Pixel Operating System  Android Oreo   My Question or Issue  Spotify browsing and searching not working I reinstalled it work...

YahTehgz

Composer

537 Views

1 replies

1 likes

  • 537 Views
  • 1 replies
  • 1 likes

Spotify connect "Phone locked or spotify not in foreground", is there a workaround this?

DeviceMacbook Pro with MacOS 10.13 / Samsung Galaxy S7 with Android Oreo I connect my phone to my bluetooth speakers and while at home I play music through there, so I don't have to listen to all my computer sounds through the speakers. The problem i...

Regular

Device Macbook Pro with MacOS 10.13 / Samsung Galaxy S7 with Android Oreo   I connect my phone to my bluetooth speakers and while at home I play music through there, so I don't have...

a7-t_5gr7tvcq

Newbie

3250 Views

4 replies

3 likes

Connect
phone
  • 3250 Views
  • 4 replies
  • 3 likes

Superuser Contribution Unable to share songs to Instagram Story

PlanPremiumCountryIsrael DeviceMeizu m2noteOperating SystemAndroid 5.1Spotify App Version 8.4.70.666Instagram App Version 63.0.0.17.94 My Question or Issue I don't have the option to share songs on Instagram Story. The only option I have related to I...

Casual Listener

Plan Premium Country Israel  Device Meizu m2note Operating System Android 5.1 Spotify App Version 8.4.70.666 Instagram App Version 63.0.0.17.94   My Question or Issue ...

Jemi

Spotify Legend

698 Views

1 replies

0 likes

  • 698 Views
  • 1 replies
  • 0 likes

why are you connecting to fb 5 f**** times a minute?

PlanPremiumCountry DeviceSamsungOperating SystemAndroid OreoMy Question or Issueeven though i dont have facebook activated in spotifiy....(i dont want that glofied toilet any where near my devices)i went ahead and blocked:*.facebook.comand my logs ex...

Casual Listener

Plan Premium Country   Device Samsung Operating System Android Oreo My Question or Issue even though i dont have facebook activated in spotifiy.... (i dont want that glofied toi...

521 Views

0 replies

2 likes

  • 521 Views
  • 0 replies
  • 2 likes

Bluetooth - aucun information tracklist

PlanPremiumCountry FranceDeviceGalaxy S8Operating SystemAndroid Oreo 8.0.0 My Question or Issue Bonjour,Les informations n'apparaissent sur mon autoradio en bluetooth alors qu'avec l'application de base Samsung oui. Merci de bien vouloir m'aider

Casual Listener

Plan Premium Country  France Device Galaxy S8 Operating System Android Oreo 8.0.0   My Question or Issue  Bonjour, Les informations n'apparaissent sur mon autoradio en ...

289 Views

0 replies

0 likes

  • 289 Views
  • 0 replies
  • 0 likes

Where can I find previous versions of Spotify app?

PlanPremiumDeviceSamsung S8Operating SystemAndroid Oreo I am tired of all the bugs on the last version of the app. The customer service is useless. Where can I find previous versions of the app? I remember that 3 months ago the app was working perfec...

Music Fan

Plan Premium Device Samsung S8 Operating System Android Oreo   I am tired of all the bugs on the last version of the app. The customer service is useless. Where can I find previous v...

496 Views

0 replies

0 likes

  • 496 Views
  • 0 replies
  • 0 likes

No Heart/Dislike on Lock Screen

I recently switched from an Iphone 5s to the Samsung Galaxy S9. One thing I noticed different on Android regarding Spotify is that there is no option to Like/Dislike on the Lock screen when I'm listening to a Radio. It seems inconvenient to always ha...

Casual Listener

  I recently switched from an Iphone 5s to the Samsung Galaxy S9. One thing I noticed different on Android regarding Spotify is that there is no option to Like/Dislike on the Lock screen w...

emily-grace

Composer

706 Views

1 replies

2 likes

Android
Galaxy S9
like and dislike
  • 706 Views
  • 1 replies
  • 2 likes

Queues cause inaccurate Heavy Rotation sections

PlanPremiumDeviceGoogle PixelOperating SystemAndroid 9.1 My Question or Issue My Heavy Rotation section is full of artists I've hardly listened to--often I've hardly clicked on them and I haven't listened to a full album by them. The only similarity ...

Newbie

Plan Premium Device Google Pixel Operating System Android 9.1   My Question or Issue  My Heavy Rotation section is full of artists I've hardly listened to--often I've hardly clicked...

430 Views

0 replies

0 likes

  • 430 Views
  • 0 replies
  • 0 likes

Problem with the app, need reload too much times

PlanPremiumCountry FranceDeviceSamsung Galaxy S7 EdgeOperating SystemAndroid Oreo My Question or Issue i have a problem since i get the spotify premium.. when i heard music, even when i am connected to internet (wifi or 4G+) the app tell me that ther...

Newbie

Plan Premium Country  France Device Samsung Galaxy S7 Edge Operating System Android Oreo   My Question or Issue  i have a problem since i get the spotify premium.. when ...

YahTehgz

Composer

457 Views

1 replies

2 likes

  • 457 Views
  • 1 replies
  • 2 likes

Pausing and skipping to next song

PlanPremiumCountryAustraliaDeviceSamsung Galaxy 9Operating SystemAndroid My Question or IssueMy spotify is randomly pausing or skipping tothe next song. I have tried different headphones (as per suggestions) and also formatted my SD card to the phone...

Newbie

  Plan Premium Country Australia Device Samsung Galaxy 9 Operating System Android   My Question or Issue My spotify is randomly pausing or skipping tothe next song. I have tried ...

YahTehgz

Composer

594 Views

1 replies

1 likes

  • 594 Views
  • 1 replies
  • 1 likes

[Playlists] i cant find the button to add all musics of a playlist to another one

PlanPremiumCountry BrazilDevice Some androids (i tested in some frinds' phones)Operating SystemAndroid 7 and 8 My Question or Issue

Newbie

Plan Premium Country  Brazil Device  Some androids (i tested in some frinds' phones) Operating System Android 7 and 8   My Question or Issue  

289 Views

0 replies

0 likes

  • 289 Views
  • 0 replies
  • 0 likes

Home tab not loading on Honor Play in Android App

Hey Peeps, I've ran into an issue with my Android Spotify app when I switched over to my new Honor Play device. The app's home tab is not loading, giving an EM: Sorry, something went wrong. That didn't work. Please have another go. I've tried in Full...

Newbie

Hey Peeps,   I've ran into an issue with my Android Spotify app when I switched over to my new Honor Play device. The app's home tab is not loading, giving an EM: Sorry, something went wrong. ...

emily-grace

Composer

514 Views

1 replies

0 likes

  • 514 Views
  • 1 replies
  • 0 likes

Superuser Contribution i can't see image in browser section

PlanPremiumCountryItaly DeviceSamsung 7 EdgeOperating SystemAndroid Oreo My Question or Issue I can't see image in browser section.Spoiler (Highlight to read) I tried to delete cache and data.Reinstall application.Refactory settings of smartphone. Bu...

Casual Listener

Plan Premium Country Italy   Device Samsung 7 Edge Operating System Android Oreo   My Question or Issue  I can't see image in browser section.   I tried to d...

Lodu

Casual Listener

594 Views

2 replies

0 likes

  • 594 Views
  • 2 replies
  • 0 likes

Solved!! Naming Playlists Questions

So if I want to create a playlist like "90's Dance Hits" and there is already a listener created playlist with the same name how does that work? I'm not seeing duplicate names in playlists searches but I can't imagine people's choices in namig playli...

Regular

So if I want to create a playlist like "90's Dance Hits" and there is already a listener created playlist with the same name how does that work? I'm not seeing duplicate names in playlists searches b...

emily-grace

Composer

1823 Views

1 replies

0 likes

  • 1823 Views
  • 1 replies
  • 0 likes

Solved!! How to delete downloaded songs & podcasts

DeviceSamsung Galaxy S5Operating SystemAndroid 6.0 Marshmallow My Question or IssueSo now that spotify has made it so clearing the cache dosen't remove songs, how do you delete all your downloaded songs and podcasts?

Casual Listener

Device Samsung Galaxy S5 Operating System Android 6.0 Marshmallow   My Question or Issue So now that spotify has made it so clearing the cache dosen't remove songs, how do you delete all y...

Gamegenorator

Casual Listener

7143 Views

4 replies

0 likes

  • 7143 Views
  • 4 replies
  • 0 likes