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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • ThomasWYale
  • Visitor
  • 35972 Views
  • 64 replies
  • 25 likes
  • 35972 Views
  • 64 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 874104 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 874104 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 25573 Views
  • 3 replies
  • 0 likes
  • 25573 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Using Up Internal and SD Card Storage Even When Deleted

So I've been having memory issues, similar to a lot of people, yet which I'm yet to find a solution for. I have a 16GB memory card and 16GB internal storage on my Samsung android phone. Spotify had been saving to my internal memory, but that was full...

  • Newbie
  • So I've been having memory issues, similar to a lot of people, yet which I'm yet to find a solution for. I have a 16GB memory card and 16GB internal storage on my Samsung android phone. Spotify had b...
  • SergioDavid
  • Roadie
  • 383 Views
  • 1 replies
  • 0 likes
  • 383 Views
  • 1 replies
  • 0 likes

Online and Offline Mode

PlanPremium for FamilyCountry IndonesiaDeviceSamsung Galaxy A7 (2016)Operating SystemAndroid 7 (Nougat) My Question or Issue I re-installed Spotify app on my phone yesterday and since then, it shows offline mode. I use full mobile data and sometimes ...

  • Newbie
  • Plan Premium for Family Country  Indonesia Device Samsung Galaxy A7 (2016) Operating System Android 7 (Nougat)   My Question or Issue  I re-installed Spotify app on my phone ...
  • Billy-J
  • Spotify Star
  • 398 Views
  • 3 replies
  • 0 likes
  • 398 Views
  • 3 replies
  • 0 likes

Superuser Contribution All songs deleted after restart

I have my sd card as my storage for music. But everytime I restart my phone all songs are deleted. Over and over again.

  • Regular
  • I have my sd card as my storage for music.  But everytime I restart my phone all songs are deleted. Over and over again. 
  • Melody
  • Spotify
  • 1622 Views
  • 2 replies
  • 2 likes
  • 1622 Views
  • 2 replies
  • 2 likes

Solved!! Freeze and black screen when playing full screen album art songs

PlanPremiumCountryCanadaDeviceSamsung Galaxy S7 EdgeOperating SystemSamsung Experience 9.0 with Android OreoVersion: G935W8VLU3CRE3/G935W8OYA3CRE3/G935W8VLU3CRE3 My Question or IssueI have been getting this issue for a couple of weeks. Every Spotify ...

  • Casual Listener
  • Plan Premium Country Canada Device Samsung Galaxy S7 Edge Operating System Samsung Experience 9.0 with Android Oreo Version: G935W8VLU3CRE3/G935W8OYA3CRE3/G935W8VLU3CRE3   My Question ...
  • Moulel
  • Casual Listener
  • 1400 Views
  • 1 replies
  • 0 likes
  • 1400 Views
  • 1 replies
  • 0 likes

Solved!! Change Shuffle Play button

Is there any way to change the Shuffle Play button to just say Play or just remove it altogether? I never want to use Shuffle Play. Why is it there? I'm fine with the order in which songs are arrange on an album or play list. I honestly do not unders...

  • Casual Listener
  • Is there any way to change the Shuffle Play button to just say Play or just remove it altogether?   I never want to use Shuffle Play.  Why is it there?  I'm fine with the order in wh...
  • Billy-J
  • Spotify Star
  • 6120 Views
  • 5 replies
  • 9 likes
  • 6120 Views
  • 5 replies
  • 9 likes

Problem with displaying song details

PlanFreeCountryVietnamDeviceSamsung Galaxy E7Operating SystemAndroid My Question or IssueHi, please help me with this issue. I don't know why, when I tap on the song title (to see its details), my screen turns black like this: And it stops playing mu...

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  • Regular
  • Plan Free Country Vietnam Device Samsung Galaxy E7 Operating System Android   My Question or Issue Hi, please help me with this issue. I don't know why, when I tap on the song title (t...
  • KhanhPham
  • Regular
  • 682 Views
  • 11 replies
  • 0 likes
  • 682 Views
  • 11 replies
  • 0 likes

Music stops after every song

PlanFreeCountry SweDeviceHuawei P20 proOperating SystemAndroid My Question or Issue Music stops after every song. Need to press play for The music to continue. I'm playing music online. I have:Restarted my phone Clean reinstallSwitched between wifi a...

  • Newbie
  •   Plan Free Country  Swe Device Huawei P20 pro Operating System Android   My Question or Issue   Music stops after every song. Need to press play for The music to cont...
  • Billy-J
  • Spotify Star
  • 212 Views
  • 1 replies
  • 0 likes
  • 212 Views
  • 1 replies
  • 0 likes

Deleting My Cache

So, I want to free up space on my phone. My Spotify cache takes up 1.6GB of storage. If I delete my cache, what do I lose? I've searched online but it's not very clear. Any help would be appreciated

  • Casual Listener
  • So, I want to free up space on my phone. My Spotify cache takes up 1.6GB of storage.   If I delete my cache, what do I lose? I've searched online but it's not very clear.   Any help wou...
  • Loxer
  • Community Legend
  • 313 Views
  • 1 replies
  • 0 likes
  • Cache Removal
  • 313 Views
  • 1 replies
  • 0 likes

CONNECTION FAILED (VIVO V9)

PlanPremiumCountry MalaysiaDeviceVivo V9Operating SystemAndroidMy Question or Issue Hi. I cant open my spotify because the image (attached below) appeared everytime I open the app. I have to uninstall and reinstall then it worked. But few hrs later i...

  • Casual Listener
  • Plan Premium Country  Malaysia Device Vivo V9 Operating System Android My Question or Issue  Hi. I cant open my spotify because the image (attached below) appeared everytime I open...
  • youngmai9
  • Casual Listener
  • 447 Views
  • 2 replies
  • 0 likes
  • 447 Views
  • 2 replies
  • 0 likes

Superuser Contribution Various issues with Spotify app on Galaxy S7 running Android Oreo (8.0)

PlanPremiumCountryFinlandDeviceSamsung Galaxy S7Operating SystemAndroid Oreo (8.0) (Samsung official Nordic ROM, no root or customs)Spotify version8.4.63.584 armV7 My Question or IssueThe Spotify app has been behaving badly for some time now, having ...

  • Music Fan
  • Plan Premium Country Finland Device Samsung Galaxy S7 Operating System Android Oreo (8.0) (Samsung official Nordic ROM, no root or customs) Spotify version 8.4.63.584 armV7   My Quest...
  • JulianA_Bogota
  • Roadie
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

Search not working

While trying search app nags that I'm offline even not. I can stream from start screen but every time I try search nothing happens. See attached pic.PlanPremiumCountry FinDevice(, Samsung Galaxy 6 )Operating System(iOS 10, Android Oreo, Windows 10,et...

  • Regular
  • While trying search app nags that I'm offline even not. I can stream from start screen but every time I try search nothing happens. See attached pic. Plan Premium Country  Fin Device (, Sa...
  • TranceCowboy
  • Newbie
  • 5953 Views
  • 9 replies
  • 4 likes
  • 5953 Views
  • 9 replies
  • 4 likes

Spotify not working on Sonos

Good Afternoon..For some unexplained reason, my Spotify stopped working on my Sonos system. It worked fine all last night, today, not so much..It worked fine on all my other mobile devices, tablets, other family devices, including iphones. It just do...

  • Casual Listener
  • Good Afternoon.. For some unexplained reason, my Spotify stopped working on my Sonos system. It worked fine all last night, today, not so much.. It worked fine on all my other mobile devices, table...
  • musicajet
  • Composer
  • 1189 Views
  • 3 replies
  • 0 likes
  • 1189 Views
  • 3 replies
  • 0 likes

Solved!! Samsung gear sport and offline music

PlanPremiumCountryUK DeviceSamsung Gear Sport & Samsung Galaxy S8Operating SystemLatest updates on both My Question or Issue I have an issue which has been around a while and still doesn't seem to be fixed.With my gear sport I download offline music ...

  • Casual Listener
  •   Plan Premium Country UK   Device Samsung Gear Sport & Samsung Galaxy S8 Operating System Latest updates on both   My Question or Issue   I have an issue whic...
  • _Bellagio_
  • Gig Goer
  • 2858 Views
  • 3 replies
  • 0 likes
  • 2858 Views
  • 3 replies
  • 0 likes

Superuser Contribution installed spotify on my parrot asteroid classic and it wont let me log in

The app states i need a premium account and i have just opened a premium account. I have just down loaded spotify and updated the asteroid to the latest version of code. PlanPremiumCountryUK DeviceParrot Asteroid classic in my car, with 3G USB intern...

  • Newbie
  • The app states i need a premium account and i have just opened a premium account. I have just down loaded spotify and updated the asteroid to the latest version of code.   Plan Premium Count...
  • SergioDavid
  • Roadie
  • 643 Views
  • 1 replies
  • 0 likes
  • 643 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify wechselt automatisch in Online-Modus

PlanPremium (Student)Country DeutschlandDeviceSony XperiaOperating SystemAndroid 7.1.1 My Question or Issue Hallo,ich habe das Problem, dass mein Spotify bei Aktivierung des Offline-Modus immer wieder nach kurzer Zeit in den Online-Modus zurückkehrt....

  • Newbie
  • Plan Premium (Student) Country  Deutschland Device Sony Xperia Operating System Android 7.1.1   My Question or Issue   Hallo, ich habe das Problem, dass mein Spotify bei Ak...
  • SergioDavid
  • Roadie
  • 913 Views
  • 1 replies
  • 0 likes
  • 913 Views
  • 1 replies
  • 0 likes

Not letting me search online songs

PlanPremiumCountryUSADevice J7 perxOperating SystemAndroid My Question or Issue When I am connected to the internet, spotify will only let me search songs I have downloaded. If I have music in my recently played, I can access it and listen to it with...

  • Newbie
  • Plan Premium Country USA Device  J7 perx Operating System Android    My Question or Issue  When I am connected to the internet, spotify will only let me search songs I ...
  • Billy-J
  • Spotify Star
  • 5496 Views
  • 1 replies
  • 0 likes
  • 5496 Views
  • 1 replies
  • 0 likes

Superuser Contribution Filtered playlists don't stay filtered if playing randomized

DevicePixel XL (but I think this happened with my last phone too, a Nexus) Operating SystemAndroid OreoSpotify v8.4.62 (the most recent available, afaik -- and honestly, I don't think this was a problem with older versions... I've been using Spotify ...

  • Regular
  •   Device Pixel XL (but I think this happened with my last phone too, a Nexus)   Operating System Android Oreo Spotify v8.4.62 (the most recent available, afaik -- and honestly, I don'...
  • SergioDavid
  • Roadie
  • 243 Views
  • 1 replies
  • 0 likes
  • 243 Views
  • 1 replies
  • 0 likes

Cant follow friends (No follow button)

DeviceSamsung S7 Edge My Question or IssueI cannot follow my friends on spotify android because there is no follow button on their profile (but i can follow them on my iPad) Why is there not one?

  • Regular
  • Device Samsung S7 Edge   My Question or Issue I cannot follow my friends on spotify android because there is no follow button on their profile (but i can follow them on my iPad) Why is there...
  • UniKookie
  • Regular
  • 11873 Views
  • 8 replies
  • 0 likes
  • 11873 Views
  • 8 replies
  • 0 likes

Solved!! Music Stops in the middle of a song.

PlanPremiumCountry UkDeviceOnePlus 6Operating SystemAndroid8.1 My Question or Issue The music stops itself. I have to click play again but it happens after 3 or 4 songs. Besides, I can't see the controller on the top to stop or resume music. I have t...

  • Casual Listener
  • Plan Premium Country  Uk Device OnePlus 6 Operating System Android8.1   My Question or Issue  The music stops itself. I have to click play again but it happens after 3 or 4 s...
  • Billy-J
  • Spotify Star
  • 30239 Views
  • 3 replies
  • 3 likes
  • 30239 Views
  • 3 replies
  • 3 likes

Galaxy T385 Não carrega o app

PlanPremiumCountryBrasilDeviceSamsung Galaxy Tab A 2017 8" (T385)Operating SystemAndroid Nougat My Question or Issue O app no meu dispositivo não carrega as informações corretamente. O app abre, e não trava, porém, todas as informações de musica, bus...

  • Visitor
  •   Plan Premium Country Brasil Device Samsung Galaxy Tab A 2017 8" (T385) Operating System Android Nougat   My Question or Issue  O app no meu dispositivo não carrega as...
  • Bittencourt
  • Spotify Star
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes