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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195353 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195353 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536851 Views

78 replies

3 likes

  • 536851 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

441286 Views

565 replies

37 likes

Account
Free
  • 441286 Views
  • 565 replies
  • 37 likes

Podcasts do not maintain position when paused or stopped

PlanPremiumCountry AUSDeviceOppoOperating SystemAndroid Windows 10 My Question or Issue This happens on both Windows and Andriod. Spotify loses the positions of podcasts which are generally over 20mins. This happens randomly and sparodicaly. I can't ...

Casual Listener

Plan Premium Country  AUS Device Oppo Operating System Android Windows 10   My Question or Issue   This happens on both Windows and Andriod. Spotify loses the positions of p...

Achmann007

Casual Listener

2570 Views

2 replies

7 likes

  • 2570 Views
  • 2 replies
  • 7 likes

To pause or not to pause

PremiumAustraliaSamsung Galaxy 9Everyday Spotify will pause at around the 10 minute mark. This will happen 4 or 5 times then stop pausing Tried all suggestions on community blog. Will happen when at home, out , using headset or stereo. Is a little an...

Casual Listener

Premium Australia Samsung Galaxy 9 Everyday Spotify will pause at around the 10 minute mark. This will happen 4 or 5 times then stop pausing   Tried all suggestions on community blog. &nbs...

267 Views

0 replies

0 likes

  • 267 Views
  • 0 replies
  • 0 likes

Superuser Contribution Liked from radio playlist disappeared

Plan fsmilyFree/PremiumCountry Android8 Rca maven pro I had a collection of songs on my liked from radio playlist and I just changed it's title to another playlist name and now I have no liked from radio list. When I like new stuff on radio it highli...

Roadie

Plan fsmily Free/Premium Country     Android8  Rca maven pro   I had a collection of songs on my liked from radio playlist and I just changed it's title to another playlis...

coalminecanary

Roadie

859 Views

2 replies

0 likes

  • 859 Views
  • 2 replies
  • 0 likes

Spotify only runs on background for 10minutes

PlanPremiumCountry NetherlandsDeviceHTC one M10Operating SystemAndroid 8.0.0 My Question or Issue Normally when i use Spotify it will run on the background when i play music. I can see the small Spotify symbol in the top left corner of my screen and ...

Casual Listener

Plan Premium Country  Netherlands Device HTC one M10 Operating System Android 8.0.0   My Question or Issue  Normally when i use Spotify it will run on the background when i p...

AeroZ

Composer

854 Views

1 replies

0 likes

background
playing
Spotify
stops
  • 854 Views
  • 1 replies
  • 0 likes

Spotify stops playing randomly

PlanPremium (student)Country NetherlandsDeviceOnePlus 6Operating SystemAndroid Oreo My Question or Issue Spotify stops playing in the middle of a song no matter how I listen to it on my phone (headphones, speaker, etc). Sometimes I can tap on another...

Newbie

Plan Premium (student) Country  Netherlands Device OnePlus 6 Operating System Android Oreo   My Question or Issue  Spotify stops playing in the middle of a song no matte...

AeroZ

Composer

8132 Views

7 replies

9 likes

  • 8132 Views
  • 7 replies
  • 9 likes

Superuser Contribution External SD card does not show in Spotify Settings

PlanPremiumCountryCzech Republic DeviceSony Xperia X Compact (F5321) (Build number 34.4.A.2.85)Operating SystemAndroid 8.0.0Spotify Version8.4.63.584 armV7 My Question or IssueI am having a problem to switch my storage to external SD card. Other apps...

Casual Listener

Plan Premium Country Czech Republic   Device Sony Xperia X Compact (F5321) (Build number 34.4.A.2.85) Operating System Android 8.0.0 Spotify Version 8.4.63.584 armV7   My Q...

petrkrejci

Casual Listener

955 Views

2 replies

0 likes

  • 955 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Layout

PlanPremiumCountry BrasilDeviceMoto G5Operating SystemAndroid My Question or Issue O meu spotify não atualizou em questão do visual, e já desinstalei varias vezes

Regular

Plan Premium Country  Brasil Device Moto G5 Operating System Android    My Question or Issue  O meu spotify não atualizou em questão do visual, e já desinstalei varias v...

HideonCandie

Regular

3500 Views

8 replies

0 likes

  • 3500 Views
  • 8 replies
  • 0 likes

Superuser Contribution Playback notification not showing

PlanPremiumCountry DeviceNote 8Operating SystemAndroid My Question or Issue I'll borrow from another post who has the same issue I'm having. 1. Notification Playback does not appear on the lock screen or the notification pane.After playing music for ...

Casual Listener

  Plan Premium Country   Device Note 8 Operating System Android   My Question or Issue  I'll borrow from another post who has the same issue I'm having.    ...

Turkiation

Casual Listener

2326 Views

2 replies

2 likes

playback
sync music
  • 2326 Views
  • 2 replies
  • 2 likes

Se traba canción cada vez que le doy play o al pasar a otra canción

Plan: PremiunPaís: MéxicoEquipo: Moto X4Sistema: Android 8.0.0Problema:El problema que tengo es que desde hace dos semanas que instale spotify en el Moto X4 cada vez que le doy play a una canción o le paso a otra canción se traba por unos milisegundo...

Newbie

Plan: Premiun País: México Equipo: Moto X4 Sistema: Android 8.0.0 Problema: El problema que tengo es que desde hace dos semanas que instale spotify en el Moto X4 cada vez que le doy play a una...

Ignitra

Casual Listener

1566 Views

2 replies

1 likes

  • 1566 Views
  • 2 replies
  • 1 likes

Spotify stops playing 10 minutes after "sleep" - Samsung S8

Plan: PremiumCountry: AustraliaDevice: Samsung Galaxy S8Operating System: Android Oreo I've noticed in the last few weeks that Spotify will stop streaming after exactly and reliably 10 minutes after putting the phone to sleep. I've gone to the power ...

Newbie

Plan: Premium Country: Australia Device: Samsung Galaxy S8 Operating System: Android Oreo   I've noticed in the last few weeks that Spotify will stop streaming after exactly and r...

jsannn

Community Legend

984 Views

1 replies

1 likes

  • 984 Views
  • 1 replies
  • 1 likes

No landscape mode on ANDROID?

PlanPremiumCountry Uruguay DeviceZTE Axon 7 MiniOperating SystemAndroid Por qué no puedo usar en mi coche la posición horizontal de spotify?Por qué para usar el control principal de la canción, con su portada, hay que tener el celular en poisición ve...

Newbie

Plan Premium Country Uruguay  Device ZTE Axon  7 Mini Operating System Android   Por qué no puedo usar en mi coche la posición horizontal de spotify? Por qué para usar el co...

386 Views

0 replies

0 likes

  • 386 Views
  • 0 replies
  • 0 likes

Can't login despite working connection to wifi

Hi,I use a trial spotify premium version which will change to the actual premium account in November. After a few days of usage that were without problems, I couldn't connect nor start my smartphone spotify-App anymore although I was perfectly connec...

Newbie

Hi, I use a trial spotify premium version which will change to the actual premium account in November. After a few days of usage that were without problems, I couldn't connect nor start my smartphon...

Luke

Community Legend

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

Spotify shows local file track was not downloaded to phone media, even though it was.

PlanPremiumCountryUSA DeviceSamsung Galaxy S5Operating SystemAndroid 6.0.1 Marshmallow / Windows 10Spotify Android8.4.70.666Spotify Windows1.0.89.313 My Question or IssueI have local files of music that are unavailable in the Spotify library showing ...

Casual Listener

Plan Premium Country USA  Device Samsung Galaxy S5 Operating System Android 6.0.1 Marshmallow / Windows 10 Spotify Android 8.4.70.666 Spotify Windows 1.0.89.313   My Question o...

383 Views

0 replies

0 likes

  • 383 Views
  • 0 replies
  • 0 likes

Phone Notification does not appear

PlanPremiumCountry USADevicePixel 2Operating SystemAndroid Pie My Question or Issue Hi,I will be playing music on my phone, but the notification drawer will not have the music I am playing within Spotify. I have to close Spotify and open it again bef...

Visitor

Plan Premium Country  USA Device Pixel 2 Operating System Android Pie   My Question or Issue   Hi, I will be playing music on my phone, but the notification drawer will not...

jsannn

Community Legend

622 Views

1 replies

0 likes

Android
Notification bar player
Notification panel
Notifications
  • 622 Views
  • 1 replies
  • 0 likes

Still not being able to share via insta stories.

PlanPremiumCountry RomaniaDeviceLenovo Moto ZOperating SystemAndroid Oreo 8.0.0My Question or IssueI've never been able to share songs via Insta Stories. I had patience, there were many more people being unable to do it. I got it then, it comes in wa...

Casual Listener

  Plan Premium Country  Romania Device Lenovo Moto Z Operating System Android Oreo 8.0.0 My Question or Issue I've never been able to share songs via Insta Stories. I had patience...

alexrsc

Casual Listener

1450 Views

8 replies

2 likes

  • 1450 Views
  • 8 replies
  • 2 likes

Superuser Contribution Track info keep freezing in my car

DeviceSamsung note 8 Car( mazda 3 2018 )My Question or IssueEvery time I turn my car on to listen to music the track info freeze but the music keep playing regularly, I know is not the car because I tried pandora, Google music etc and they work.It al...

Newbie

  Device Samsung note 8  Car( mazda 3 2018 ) My Question or Issue Every time I turn my car on to listen to music the track info freeze but the music keep playing regularly, I know is n...

Jemi

Spotify Legend

794 Views

1 replies

0 likes

  • 794 Views
  • 1 replies
  • 0 likes

Superuser Contribution Only a few local files have downloaded - why not the rest???

I have downloaded my playlist for offline use - all spotify tracks downloaded fine and 3 local files.However the remaining 30 or so local files did not and the playlist came up as download finished and the mmajority are still greyed out! Why is this?...

Casual Listener

I have downloaded my playlist for offline use - all spotify tracks downloaded fine and 3 local files. However the remaining 30 or so local files did not and the playlist came up as download finished...

Jemi

Spotify Legend

339 Views

1 replies

0 likes

  • 339 Views
  • 1 replies
  • 0 likes

Songs Skipping Midway

PlanPremiumCountryIrelandDeviceMoto G5Operating SystemAndroid 7.0 My Question or Issue Issue started this morning Midway through playing a song it will skip to the next song. This occurs on every single song. Have cleared cache, uninstalled and reins...

Casual Listener

 Plan Premium Country Ireland Device Moto G5 Operating System Android 7.0   My Question or Issue  Issue started this morning    Midway through playing a song it w...

PJGAR

Casual Listener

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

Superuser Contribution Notifcation missing, playback stops, UI doesn't update

PlanPremium (for fricking years at this point)CountryUK DeviceSamsung Galaxy S9+Operating SystemAndroid 8.0.0Spotify version8.4.63.584 armV7 when first reported; now 8.4.70.666 armV7 My issueOriginally reported this a few months ago in https://commun...

Casual Listener

Plan Premium (for fricking years at this point) Country UK  Device Samsung Galaxy S9+ Operating System Android 8.0.0 Spotify version 8.4.63.584 armV7 when first reported; now 8.4.70.666...

Jemi

Spotify Legend

718 Views

3 replies

0 likes

  • 718 Views
  • 3 replies
  • 0 likes

Superuser Contribution App Force Closes

PlanPremiumCountry United StatesDevice(Samsung Galaxy Note Operating System(Android 8.0.0) My Question or Issue My Spotify app closes randomly. Why, I'm not sure. I'll be listening to music for about 15 mins, then all of a sudden....the app will forc...

Regular

Plan Premium Country  United States Device (Samsung Galaxy Note 😎 Operating System (Android 8.0.0)   My Question or Issue   My Spotify app closes randomly.  Why, I'm n...

Billy-J

Spotify Star

1872 Views

9 replies

1 likes

Android Support
Spotify Support
support
  • 1872 Views
  • 9 replies
  • 1 likes