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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118799 Views

27 replies

4 likes

  • 118799 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239669 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239669 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600531 Views

79 replies

3 likes

  • 600531 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492973 Views

581 replies

42 likes

Account
Free
  • 492973 Views
  • 581 replies
  • 42 likes

Spotify Android app connectivity issues.

Spotify Android App / Samsung S8 / USA. I, and nearly everyone I know who has spotify on android seems to have this issue. If you go into an area with bad cell reception, spotify seems to have trouble recognizing when you have connection again. Clean...

Newbie

Spotify Android App / Samsung S8 / USA.    I, and nearly everyone I know who has spotify on android seems to have this issue. If you go into an area with bad cell reception, spo...

YahTehgz

Composer

675 Views

1 replies

0 likes

  • 675 Views
  • 1 replies
  • 0 likes

Andriod and internal memory

What is the current position, as at September 2018, of Andriod mis reporting the amount of internal storage it uses? I have, several times, used the work around of uninstalling Spotify but it soon comes back and reports it uses all my spare internal ...

Regular

  What is the current position, as at September 2018, of Andriod mis reporting the amount of internal storage it uses?   I have, several times, used the work around of uninstalling Spoti...

388 Views

0 replies

0 likes

  • 388 Views
  • 0 replies
  • 0 likes

Songs skipped for no reason, no skips left

I was listening to a song and i watched my screen as spotify started just skipping through songs until it ran out of skips. Now I can't skip until i get more.

Newbie

I was listening to a song and i watched my screen as spotify started just skipping through songs until it ran out of skips. Now I can't skip until i get more.  

CryticalAce

Spotify Star

947 Views

5 replies

0 likes

  • 947 Views
  • 5 replies
  • 0 likes

Cannot Switch to External Storage

PlanPremiumCountryUSA DeviceMoto Play DroidOperating SystemLatest Android My Question or IssueI cannot seem to switch my internal stoage from internal to external. It was external a couple of days ago, but the something happened and all of my downloa...

Casual Listener

Plan Premium Country USA  Device Moto Play Droid Operating System Latest Android   My Question or Issue I cannot seem to switch my internal stoage from internal to external. It wa...

CryticalAce

Spotify Star

1258 Views

3 replies

0 likes

  • 1258 Views
  • 3 replies
  • 0 likes

Landscape mode not working

PlanPremiumCountry USADeviceSamsung Note 9Operating SystemAndroid 8.1.0Spotify Version8.4.70.666 armV7 My Question or IssueAfter starting to use Spotify on my Note 9, I noticed that landscape mode no longer works. If I turn the screen, the app remain...

Newbie

Plan Premium Country  USA Device Samsung Note 9 Operating System Android 8.1.0 Spotify Version 8.4.70.666 armV7   My Question or Issue After starting to use Spotify on my N...

719 Views

0 replies

3 likes

  • 719 Views
  • 0 replies
  • 3 likes

Superuser Contribution Different Spotify style

Recently i deleted my Spotify app, and when i installed It again i noticed that the entire style off the app was changed. For example, the play button, before was White, now is Gray/Black, even the gestures are more "old style" before i could use alw...

Newbie

Recently i deleted my Spotify app, and when i installed It again i noticed that the entire style off the app was changed. For example, the play button, before was White, now is Gray/Black, even the g...

Guido

Spotify Legend

800 Views

1 replies

0 likes

  • 800 Views
  • 1 replies
  • 0 likes

Superuser Contribution Player não funciona em segundo plano.

PlanPremiumCountry BrasilDeviceLG K10 2017Operating SystemAndroid 7.0 My Question or Issue O player não fica mais em segundo plano e às vezes para de tocar sozinho. Tem situações também que eu vou atender ligação e o player continua tocando a música.

Newbie

Plan Premium Country  Brasil Device LG K10 2017 Operating System Android 7.0   My Question or Issue  O player não fica mais em segundo plano e às vezes para de tocar sozinho....

Guido

Spotify Legend

14086 Views

1 replies

1 likes

  • 14086 Views
  • 1 replies
  • 1 likes

Superuser Contribution Samsung Gear S3 Compatability Issues

PlanPremiumCountry Not ApplicableDeviceGear S3Operating SystemSamsung Tizen My Question or Issue I use Spotify on my Gear S3 when running to listen tomusic as well as listen to my running coaching program. I use a number of different coaching program...

Casual Listener

Plan Premium Country  Not Applicable Device Gear S3 Operating System Samsung Tizen   My Question or Issue  I use Spotify on my Gear S3 when running to listen tomusic as well ...

Katerina

Spotify Legend

1094 Views

3 replies

0 likes

G3
Samsung
  • 1094 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Android Auto Unable to browse by Album.

PlanPremiumCountry UKDeviceNexus 6pOperating SystemAndroid Oreo My Question or Issue Since update before last I've been unable to browse albums via Android auto. Spinning circle is shown and doesn't load. I do have a lot of albums saved but used to w...

Music Fan

  Plan Premium Country  UK Device Nexus 6p Operating System Android Oreo   My Question or Issue   Since update before last I've been unable to browse albums via A...

noflux

Music Fan

5712 Views

15 replies

0 likes

  • 5712 Views
  • 15 replies
  • 0 likes

Music stop playing randomly

PlanPremiumCountry BelgiumDeviceOnePlus 5 running OxygenOS 5.1.4Operating SystemAndroid My Question or IssueSince few weeks from now, I have several issues with spotify android app on my phone. I'm listening an offline playlist (but the wifi is still...

Regular

  Plan Premium Country  Belgium Device OnePlus 5 running OxygenOS 5.1.4 Operating System Android   My Question or Issue Since few weeks from now, I have several issues with ...

LOMP76

Newbie

4025 Views

8 replies

2 likes

  • 4025 Views
  • 8 replies
  • 2 likes

Superuser Contribution Realice pago

Hice pago y no tengo cuenta sin comerciales y no se puede descargar

Newbie

Hice pago y no tengo cuenta sin comerciales y no se puede descargar

Belt01

Newbie

773 Views

2 replies

0 likes

  • 773 Views
  • 2 replies
  • 0 likes

Unable to download certain podcasts

PlanPremiumCountry USDeviceSamsung Galaxy Operating SystemAndroid My Question or Issue For some reason I'm unable to download certain podcasts, Disgraceland and Welcome to the Magic Tavern to be specific. Other podcasts are downloading just fine, the...

Casual Listener

Plan Premium Country  US Device Samsung Galaxy   Operating System Android   My Question or Issue  For some reason I'm unable to download certain podcasts, Disgraceland ...

SqwEEt

Casual Listener

2030 Views

1 replies

1 likes

  • 2030 Views
  • 1 replies
  • 1 likes

Spotify Stops Working For No Reason

PlanPremiumCountry Turkey DeviceAsus Zenfone 2Operating SystemAndroid 5.0 My Question or Issue It was working all fine until a couple days ago. Now the app just stops working after maybe 10 seconds or a minute. It changes. Also when I launch the app ...

Regular

  Plan Premium Country  Turkey  Device Asus Zenfone 2 Operating System Android 5.0   My Question or Issue   It was working all fine until a couple days ago. Now t...

Kleeia

Regular

1047 Views

3 replies

1 likes

  • 1047 Views
  • 3 replies
  • 1 likes

I can not fast forward - Android

PlanFamilyCountry GermanyDeviceSamsung Galaxy S7 EdgeOperating SystemAndroid 8.0.0 My Question or Issue When listening to music I can't fast forward or backward the song. When reinstalling the app it works for quite some time (~2 weeks) before it sto...

Casual Listener

Plan Family Country  Germany Device Samsung Galaxy S7 Edge Operating System Android 8.0.0   My Question or Issue   When listening to music I can't fast forward or backward t...

YahTehgz

Composer

1213 Views

3 replies

0 likes

  • 1213 Views
  • 3 replies
  • 0 likes

New Downloads Everyday

PlanPremiumCountryGermany DeviceSamsung Galaxy 8Operating SystemAndroid Oreo My Question or IssueEvery morning Spotify delete all Songs and download all songs again..... Fix Pls

Newbie

Plan Premium Country Germany   Device Samsung Galaxy 8 Operating System Android Oreo   My Question or Issue Every morning Spotify delete all Songs and download all songs aga...

YahTehgz

Composer

444 Views

1 replies

0 likes

  • 444 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bugged track covers on lsndscape

PlanPremiumCountryPolandDeviceSamsung Galaxy Note9Operating SystemAndroid OreoMy Question or IssueWhen we are using spotify in landscape, fast changing tracks cause problems with displaying covers.

Casual Listener

Plan Premium Country Poland Device Samsung Galaxy Note9 Operating System Android Oreo My Question or Issue When we are using spotify in landscape, fast changing tracks cause problems wi...

krzych53

Casual Listener

870 Views

4 replies

0 likes

  • 870 Views
  • 4 replies
  • 0 likes

Spotify Android Random Playback and Notification Bar Problems

Lately, whenever I pause my music, wait a while, and watch a video, my music will decide to resume playback again after pausing said video. I have the latest version of the app and Android. Also, my controller in my notification bar sometimes either ...

Casual Listener

Lately, whenever I pause my music, wait a while, and watch a video, my music will decide to resume playback again after pausing said video. I have the latest version of the app and Android.  Al...

TylerLarson

Casual Listener

654 Views

1 replies

1 likes

  • 654 Views
  • 1 replies
  • 1 likes

Code 110

PlanPremiumCountry GuatemalaDevice(Samsung Operating SystemAndroid My Question or Issue i´m a premium member. I cant install Spotify on my Android phone. The error message is code 110

Newbie

Plan Premium Country  Guatemala Device (Samsung  Operating System Android   My Question or Issue  i´m a premium member. I cant install Spotify on my Android phone. The&n...

YahTehgz

Composer

750 Views

1 replies

0 likes

Error 110
  • 750 Views
  • 1 replies
  • 0 likes

Search issues

PlanPremiumCountry CanadaDeviceSamsung s7 edgeOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I'm connected to my internet on my phone and I type this on my phone connected to internet but what ever I so to spotify I can ...

Newbie

Plan Premium Country  Canada Device Samsung s7 edge Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I'm connected to my internet on my p...

SteveG700

Regular

791 Views

2 replies

0 likes

  • 791 Views
  • 2 replies
  • 0 likes

Stuck Offline

I just got spotify premium over a month ago and have been having the same issue again and again. Spotify stops connecting online even if offline mode is turned off and the only way i can fix it is by uninstalling the app and installing it again which...

Newbie

I just got spotify premium over a month ago and have been having the same issue again and again. Spotify stops connecting online even if offline mode is turned off and the only way i can fix it is by...

SteveG700

Regular

1059 Views

2 replies

0 likes

  • 1059 Views
  • 2 replies
  • 0 likes