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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7268 Views

0 replies

7 likes

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  • 7 likes

Superuser Contribution Spotify not working correctly on my samsung

PlanPremiumCountry USDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or Issue HelloSo I have been using Spotify on my Samsung devices for about 6 months now. I had a Galaxy J7 perx before, and I have always had issues. My issues have ...

Newbie

Plan Premium Country  US Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue  Hello So I have been using Spotify on my Samsung devices for about 6 ...

amarulito

Newbie

9250 Views

16 replies

11 likes

  • 9250 Views
  • 16 replies
  • 11 likes

Superuser Contribution Artists list on Android app not same as on Desktop

Hi, I have just joined Spotify and I am running a free account. On the Android app the artists list has the 3 artists I picked upon starting the app for the first time, since then I have added lots of albums using the heart icon. On the desktop versi...

Visitor

Hi,   I have just joined Spotify and I am running a free account. On the Android app the artists list has the 3 artists I picked upon starting the app for the first time, since then I have add...

SergioDavid

Roadie

490 Views

1 replies

0 likes

  • 490 Views
  • 1 replies
  • 0 likes

Solved!! New UI

PlanPremiumCountry GermanyDeviceHTC U11Operating SystemAndroid Oreo My Question or IssueSo for a very short moment, I saw a new UI on my Spotify and I liked it a lot,but it dissappeared, so I'd like to knoe how to get it forever.Thanks in advance

Casual Listener

Plan Premium Country  Germany Device HTC U11 Operating System Android Oreo   My Question or Issue So for a very short moment, I saw a new UI on my Spotify and I liked it a lo...

Jose_M

Spotify Star

1170 Views

3 replies

0 likes

Android 8
UI
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Solved!! Android download playlist

OK, I'm stumped. I have a premium subscription, but I just cannot get the majority of songs on my playlist to download to my Android device (v7 - Nougat) no matter what I do. I've given permissions, I've made sure I have way more than enough storage,...

Regular

OK, I'm stumped.  I have a premium subscription, but I just cannot get the majority of songs on my playlist to download to my Android device (v7 - Nougat) no matter what I do.  I've given p...

Jose_M

Spotify Star

1329 Views

5 replies

0 likes

  • 1329 Views
  • 5 replies
  • 0 likes

Songs randomly pausing and skipping

I've come across a few very annoying issues lately with my premium account on my Samsung Galaxy S8. Songs will randomly pause and will continuously be skipped without me even touching my phone screen. Sometimes the "Ok Google" feature on my phone wil...

Casual Listener

I've come across a few very annoying issues lately with my premium account on my Samsung Galaxy S8. Songs will randomly pause and will continuously be skipped without me even touching my phone screen...

vjf_-1rwgdmbe

Casual Listener

948 Views

2 replies

0 likes

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Superuser Contribution Music shuffle in Cellphone (Android) But in IPAD can play full song

PlanFreeCountry ThailandDeviceSamsung Galaxy Mega 6.3 GT I-9200Operating SystemAndroid 4.4.2 Kitkat Question or Issue I use spotify in android phone and select artist to add song but the artist which I select their album cannot play full song but in ...

Casual Listener

Plan Free Country  Thailand Device Samsung Galaxy Mega 6.3 GT I-9200 Operating System Android 4.4.2 Kitkat    Question or Issue  I use spotify in android phone and selec...

samphan

Casual Listener

575 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Storage

PremiumCountry UsaDeviceLG Stylo3Operating SystemAndroid My Question or Issue Spotify is taking up over 12GB on my phone n i only have 16GB. Can I do something's 2 lower it. I havent downloaded songs even

Newbie

Premium Country  Usa Device LG Stylo3 Operating System Android   My Question or Issue  Spotify is taking up over 12GB on my phone n i only have 16GB. Can I do something's 2 lo...

Billy-J

Spotify Star

543 Views

1 replies

0 likes

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My own username shows up below a spotify song title within a playlist

I dont have any colaborative playlists but my own name shows up below a song name inside of a playlist. this makes navigation 10 times harder. PlanPremiumCountry The NetherlandsDeviceSamsung Galaxy A5 2017Operating SystemAndroid

Casual Listener

I dont have any colaborative playlists but my own name shows up below a song name inside of a playlist. this makes navigation 10 times harder.     Plan Premium Country  The Nethe...

mikagiraffe

Casual Listener

834 Views

2 replies

0 likes

Help
navigation
navigation issues
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Superuser Contribution Play Next option.

PlanPremiumCountryUS Device: IPhone 6 My Question or Issue I’ve come to understand the Play Next button was replaced by the Add to queue. I wish there was a way we could have both. Some times at work I have 99+ tracks lined up in my queue and to put ...

Casual Listener

  Plan Premium Country US   Device: IPhone 6    My Question or Issue  I’ve come to understand the Play Next button was replaced by the Add to queue. I wish there was...

SergioDavid

Roadie

7292 Views

1 replies

86 likes

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  • 1 replies
  • 86 likes

Superuser Contribution Android spotify offline for music search

PlanPremiumCountry UkDeviceGalaxy s7Operating System Android 7 My Question or Issue Im using spotify on a samsung galaxy s7, i have a stong internet (carrier) signal, i can use internet with no problems. I can download saved playlists over the mobile...

Newbie

Plan Premium Country  Uk Device Galaxy s7 Operating System  Android 7   My Question or Issue  Im using spotify on a samsung galaxy s7, i have a stong internet (carrier) ...

Alfredo

Roadie

1789 Views

3 replies

0 likes

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Superuser Contribution ERROR Go online to search for millions of songs

Samsung galaxy s8 plus. Norway. Spotify premium. Spotify keeps saying i should go online to search for a song. Works perfectly on pc but keeps stating i dont have a connection on my phone when i clearly doo. This needs to be fixed asap... i dont pay ...

Regular

Samsung galaxy s8 plus. Norway. Spotify premium.   Spotify keeps saying i should go online to search for a song. Works perfectly on pc but keeps stating i dont have a connection on my phone when...

formula409

Casual Listener

3126 Views

11 replies

1 likes

offline mode
Unable to connect
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Superuser Contribution ¿Cómo escuchar Spotify durante una llamada usando Android Auto?

La versión de Spotify es: 8.4.64.555 armV7, versión de Android Auto: 3.5.583024-release, versión Android 8.0.0Ayuda por favor, sé que se puede porque lo he logrado a utilizar así (supongo que la configuración era por default) y no sé si le moví algo ...

Casual Listener

   La versión de Spotify es: 8.4.64.555 armV7, versión de Android Auto: 3.5.583024-release, versión Android 8.0.0 Ayuda por favor, sé que se puede porque lo he logrado a utilizar así (sup...

Tommy-Cargo

Casual Listener

9799 Views

3 replies

1 likes

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Superuser Contribution Stops playing radio after a couple songs

PlanPremiumCountry US DeviceSony xperia xa1 ultra Operating SystemAndroid oreo My Question or IssueI will start a radio with anything, let's say a song radio. It'll play a few songs and then no music. The notification on androids notification bar wil...

Casual Listener

Plan Premium Country  US  Device Sony xperia xa1 ultra  Operating System Android oreo   My Question or Issue I will start a radio with anything, let's say a song radio. ...

Tech-Mike

Newbie

1179 Views

3 replies

0 likes

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Superuser Contribution Audiobooks and ads in wrong language

For some reason I can only see audiobooks in German, sometimes ads played on podcasts are in German too. None of my settings are switched to German as I don't speak the language nor do I live in a German speaking country.Even when I try to search for...

Casual Listener

For some reason I can only see audiobooks in German, sometimes ads played on podcasts are in German too. None of my settings are switched to German as I don't speak the language nor do I live in a Ge...

SergioDavid

Roadie

1129 Views

3 replies

1 likes

Ads playing wrong
Audiobooks
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  • 1 likes

Superuser Contribution Occasional Spotify playback controls out of sync with actual playback

PlanPremiumCountry FranceDeviceLG G6Operating SystemAndroid 8.0 My Question or IssueI've only had the phone since a little more than a month, when I received it brand new, so the install is quite fresh.I noticed some bad behavior with Spotify: someti...

Casual Listener

Plan Premium Country  France Device LG G6 Operating System Android 8.0   My Question or Issue I've only had the phone since a little more than a month, when I received it brand ne...

fengapapit

Music Fan

3449 Views

4 replies

2 likes

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  • 2 likes

Solved!! Can't change songs

Plan: Premium Country: USA Device: Google Pixel My Question or Issue:When I am attached to something via Bluetooth from my phone, such as my car or a speaker, I can no longer use the controls of that device to change or pause songs. The buttons on my...

Newbie

Plan: Premium Country: USA Device: Google Pixel   My Question or Issue: When I am attached to something via Bluetooth from my phone, such as my car or a speaker, I ca...

Billy-J

Spotify Star

25536 Views

1 replies

1 likes

  • 25536 Views
  • 1 replies
  • 1 likes

Only listening to downloaded songs over cellular

PlanPremium My Question or Issue I have many artists/albums where I have only downloaded some of the songs for offline play. How can I automatically only play the songs I have downloaded when I don't have WiFi? i.e. without having to go into settings...

Casual Listener

Plan Premium     My Question or Issue    I have many artists/albums where I have only downloaded some of the songs for offline play. How can I automatically only play the so...

user-removed

Not applicable

568 Views

1 replies

0 likes

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Did Spotify remove option to add songs on top of playlist??? [Android]

Did Spotify remove option to add songs on top of playlist??? A week ago it was possible to add tracks on top of playlist (there was message asking if you want to move it to bottom/top of playlist). It was really great feature BUT today it disappeared...

Casual Listener

Did Spotify remove option to add songs on top of playlist??? A week ago it was possible to add tracks on top of playlist (there was message asking if you want to move it to bottom/top&...

Hmee

Casual Listener

2735 Views

3 replies

2 likes

add tracks
  • 2735 Views
  • 3 replies
  • 2 likes

Spotify keeps pausing and starting again when I get phone calls

Using Spotify Premium, Germany, on an LG K11. Android version 7.1.2 I have recently started using Android, completely happy with it apart from the fact that Spotify no longer works that well. The main problem is that music often pauses in the middle ...

Casual Listener

  Using Spotify Premium, Germany, on an LG K11. Android version 7.1.2   I have recently started using Android, completely happy with it apart from the fact that Spotify no longer works t...

mponny

Casual Listener

751 Views

3 replies

0 likes

  • 751 Views
  • 3 replies
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Superuser Contribution Spotify on Android showing wrong song. Started some days ago.

PlanFree/PremiumCountry DeviceNote 8Operating SystemAndroid 8.0.0 My Question or Issue Spotify on my Android phone suddenly started not showing the song I am hearing. My car player via Bluetooth also shows the same wrong song name. Started a few days...

Casual Listener

Plan Free/Premium Country   Device Note 8 Operating System Android 8.0.0   My Question or Issue  Spotify on my Android phone suddenly started not showing the song I am hearin...

Alfredo

Roadie

3564 Views

4 replies

2 likes

  • 3564 Views
  • 4 replies
  • 2 likes