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Android

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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 851067 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 851067 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 17201 Views
  • 3 replies
  • 0 likes
  • 17201 Views
  • 3 replies
  • 0 likes

Small bug when I manually start a song

Hey! In my Motorola Moto x4 (normal version, not android one), there's a small bug when I manually start or change songs. Can somebody help?

  • Casual Listener
  • Hey!   In my Motorola Moto x4 (normal version, not android one), there's a small bug when I manually start or change songs. Can somebody help?
  • ticked_off
  • Casual Listener
  • 640 Views
  • 6 replies
  • 2 likes
  • 640 Views
  • 6 replies
  • 2 likes

Solved!! How to Stop Controls on Lock Screen?

HiI'm using Spotify on Galaxy Note8, and even if Spotify is closed completely, the Play controls keep appearing on the devise lock screen. Several times I have selected "play" when placing the phone in my bag/pocket. How can I prevent the controls on...

  • Casual Listener
  • Hi I'm using Spotify on Galaxy Note8, and even if Spotify is closed completely, the Play controls keep appearing on the devise lock screen.   Several times I have selected "play" when placing...
  • user-removed
  • Not applicable
  • 20830 Views
  • 4 replies
  • 0 likes
  • 20830 Views
  • 4 replies
  • 0 likes

Im offline

When i try to connect to the app it says in currently set to off line and to go online to connect to spotify. Ive tried everythig and it still wont let me log in to the app

  • Newbie
  • When i try to connect to the app it says in currently set to off line and to go online to connect to spotify. Ive tried everythig and it still wont let me log in to the app
  • 195 Views
  • 0 replies
  • 0 likes
  • 195 Views
  • 0 replies
  • 0 likes

Solved!! Won't let me log in

What do I do when it won't let me log into the app? It keeps saying username password wrong and then I changed the password just incase but still can't get in. I am driven demented!

  • Casual Listener
  • What do I do when it won't let me log into the app? It keeps saying username password wrong and then I changed the password just incase but still can't get in. I am driven demented!
  • harveyjay73
  • Newbie
  • 165688 Views
  • 46 replies
  • 8 likes
  • 165688 Views
  • 46 replies
  • 8 likes

Offline all the time. Offline mode is turned off

I've tried everything. Uninstall. Clear cache. Login with account number. Can only access my own playlist and listen to them only. And yes it is streaming online. Nothing works. Please help me

  • Newbie
  • I've tried everything. Uninstall. Clear cache. Login with account number.    Can only access my own playlist and listen to them only. And yes it is streaming online.   Nothing work...
  • 181 Views
  • 0 replies
  • 0 likes
  • 181 Views
  • 0 replies
  • 0 likes

Daily mix disappear after premium.

The FAQ said to wait 2 weeks but the daily mix feature was there already (and working fine) before I switched to premium. Is this a bug? I have the same issue on both android and Windows pc.

  • Casual Listener
  • The FAQ said to wait 2 weeks but the daily mix feature was there already (and working fine) before I switched to premium.  Is this a bug?    I have the same issue on both android an...
  • NewUserAlex
  • Casual Listener
  • 329 Views
  • 2 replies
  • 0 likes
  • 329 Views
  • 2 replies
  • 0 likes

no shuffle or repeat on spotify weekly?

the removal of Shuffle and Repeat buttons on Discover Weekly was such a gross mistake that I don't even understand how the decision was made. Please bring them back

  • Casual Listener
  • the removal of Shuffle and Repeat buttons on Discover Weekly was such a gross mistake that I don't even understand how the decision was made. Please bring them back
  • 353 Views
  • 0 replies
  • 1 likes
  • 353 Views
  • 0 replies
  • 1 likes

Album Picture

Hi. (Sorry for my english, i'm french :/) On my android Samsung Galaxy Note 4, and other, i can't see the album picture sometimes, my connection have 15mbps.How did i can see the pictures of the albums ?

  • Newbie
  • Hi. (Sorry for my english, i'm french :/)   On my android Samsung Galaxy Note 4, and other, i can't see the album picture sometimes, my connection have 15mbps. How did i can see the pictures ...
  • 168 Views
  • 0 replies
  • 0 likes
  • 168 Views
  • 0 replies
  • 0 likes

Android Wear 2.0 App won't play / pause

After I start playing music on my phone, I put it in my pocket and continue to control it from my Android Wear 2.0 device. The problem is that everything works fine on the wear app but the play/pause button. I can't pause or play the current song via...

  • Casual Listener
  • After I start playing music on my phone, I put it in my pocket and continue to control it from my Android Wear 2.0 device. The problem is that everything works fine on the wear app but the play/pause...
  • sarpdoruk
  • Casual Listener
  • 1507 Views
  • 11 replies
  • 2 likes
  • 1507 Views
  • 11 replies
  • 2 likes

Question about Save in playlists

Hi. I created playlists of the albums that were missing from Spotify and then synced/downloaded the local files onto my Android device using WiFi.The question is if I tap on the three dotted menu behind any individual song in any of the downloaded pl...

  • Composer
  • Hi.    I created playlists of the albums that were missing from Spotify and then synced/downloaded the local files onto my Android device using WiFi. The question is if I tap on the thre...
  • 162 Views
  • 0 replies
  • 0 likes
  • 162 Views
  • 0 replies
  • 0 likes

How to show time remaining

Is there a way to change it so that instead of showing the total length of the song to the right of the seekbar, it will show the time remaining for the song? I know on the desktop you just click on the song length but tapping it does nothing on andr...

  • Newbie
  • Is there a way to change it so that instead of showing the total length of the song to the right of the seekbar, it will show the time remaining for the song? I know on the desktop you just click on ...
  • 1631 Views
  • 0 replies
  • 8 likes
  • 1631 Views
  • 0 replies
  • 8 likes

No shuffle button on android?

hi, i can't seem to find the shuffle button on the android app. it is not on the "now playing" screen. i am running the current version for android (version 8.4.49.462 armV7). am i just blind? am i missing something? i am a premium user. i have combe...

  • Casual Listener
  • hi, i can't seem to find the shuffle button on the android app. it is not on the "now playing" screen. i am running the current version for android (version 8.4.49.462 armV7). am i just blind? am i m...
  • lostgubbins
  • Casual Listener
  • 958 Views
  • 1 replies
  • 0 likes
  • 958 Views
  • 1 replies
  • 0 likes

The next songs won't automatically play and sometimes the songs stop playing in the middle of the so

Hi guys! My spotify was working perfectly fine until the other day... Whenever I play the album or playlist.. It won't play the next song. Like for example, if I play what makes you beautiful and then close the app and use Facebook, after the song en...

  • Newbie
  • Hi guys! My spotify was working perfectly fine until the other day... Whenever I play the album or playlist.. It won't play the next song. Like for example, if I play what makes you beautiful and the...
  • DonD79
  • Newbie
  • 4788 Views
  • 2 replies
  • 0 likes
  • 4788 Views
  • 2 replies
  • 0 likes

Solved!! No sound after playing one song and stops playlist

I've been using Spotify for the past years but I've encountered a problem recently. After it plays one song the next song has no sound, I have to manually start the song again if I want it to play, if i leave it alone though it stops the next song fr...

  • Casual Listener
  • I've been using Spotify for the past years but I've encountered a problem recently. After it plays one song the next song has no sound, I have to manually start the song again if I want it to play, i...
  • Devushka
  • Casual Listener
  • 11719 Views
  • 97 replies
  • 8 likes
  • 11719 Views
  • 97 replies
  • 8 likes

Superuser Contribution Downloaded music and playlist access

Im trying to play tracks from my downloaded tunes and playlist but it wont let me as everytime i slide the tab across it wont stay there it keeps going back again even though the tunes are mine as afterall ive downloaded them so does that mean i have...

  • Newbie
  • Im trying to play tracks from my downloaded tunes and playlist but it wont let me as everytime i slide the tab across it wont stay there it keeps going back again even though the tunes are mine as af...
  • Julian
  • Moderator
  • 283 Views
  • 1 replies
  • 0 likes
  • 283 Views
  • 1 replies
  • 0 likes

New TV isn't showing up as a device on my phone?

I bought a brand new Vizio smart TV today and connected my Spotify account to it. I can browse through my music on the Tv and everything plays fine but I'm wondering why it doesn't show up as an available device on my phone? I like being able to que ...

  • Newbie
  • I bought a brand new Vizio smart TV today and connected my Spotify account to it. I can browse through my music on the Tv and everything plays fine but I'm wondering why it doesn't show up as an avai...
  • Athmene42
  • Newbie
  • 3039 Views
  • 2 replies
  • 1 likes
  • devices
  • 3039 Views
  • 2 replies
  • 1 likes

Superuser Contribution [Spotify Mobile App] Question about playing and searching for songs in my Library

I'm not sure how to explain this issue but: On the Spotify Mobile App while listening to all my saved songs on shuffle I sometimes want to search for a specific song, play it, and then have the shuffle playlist continue. However if I search for a son...

  • Newbie
  • I'm not sure how to explain this issue but:   On the Spotify Mobile App while listening to all my saved songs on shuffle I sometimes want to search for a specific song, play it, and then have ...
  • Julian
  • Moderator
  • 263 Views
  • 1 replies
  • 0 likes
  • 263 Views
  • 1 replies
  • 0 likes

Daily Mixes disappear after going Premium. No Radio feature.

I'm a user from Vietnam. After subcribing to Premium, my Daily Mix playlists AND the Favourite playlist (which were available in Free mode) disappeared. And also there is no Radio feature in the app. Those features are the ones I'm most excited about...

  • Newbie
  • I'm a user from Vietnam. After subcribing to Premium, my Daily Mix playlists AND the Favourite playlist (which were available in Free mode) disappeared. And also there is no Radio feature in the app....
  • user-removed
  • Not applicable
  • 1002 Views
  • 6 replies
  • 5 likes
  • 1002 Views
  • 6 replies
  • 5 likes

Superuser Contribution Song listed is not the song being played

The song that Spotify shows as being currently played is not the song that it plays for me. The song in question is Way Down We Go by Kaleo. Instead of this, it plays what seems to be Japanese powermetal. I know the Kaleo song but what it plays inste...

  • Newbie
  • The song that Spotify shows as being currently played is not the song that it plays for me. The song in question is Way Down We Go by Kaleo. Instead of this, it plays what seems to be Japanese powerm...
  • Julian
  • Moderator
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

Songs that I can't play nor delete on phone

I use Spotify Premium on my Samsung s7, and often add music via local files. I have a few songs that are greyed out in my phone, unplayable, but do not exist on my computer. I cannot delete them; the only option it gives me is to Save. I had to clear...

  • Casual Listener
  • I use Spotify Premium on my Samsung s7, and often add music via local files. I have a few songs that are greyed out in my phone, unplayable, but do not exist on my computer. I cannot delete them; the...
  • HydraRaptor
  • Casual Listener
  • 249 Views
  • 2 replies
  • 0 likes
  • 249 Views
  • 2 replies
  • 0 likes