Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 842827 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 842827 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 14347 Views
  • 1 replies
  • 0 likes
  • 14347 Views
  • 1 replies
  • 0 likes

Keeps going into 'pause'.

When using my Samsung phone, it keeps going into pause mode. It was working fine for ages, but not now. Should I re-install it?Cheers,Dave.

  • Newbie
  • When using my Samsung phone, it keeps going into pause mode. It was working fine for ages, but not now. Should I re-install it? Cheers, Dave.
  • 165 Views
  • 0 replies
  • 0 likes
  • 165 Views
  • 0 replies
  • 0 likes

Skip songs with three buttons headphones and a USB adapter

Hello I'm using a HTC U11 together with the included adapter..In other applications, for example YouTube or Poweramp, I can use the play/pause button to skip titles too (double tap).Only in Spotify it is not possible to skip titles with a double tap ...

  • Casual Listener
  • Hello   I'm using a HTC U11 together with the included adapter.. In other applications, for  example YouTube or Poweramp, I can use the play/pause button to skip titles too (dou...
  • Steven123456
  • Casual Listener
  • 404 Views
  • 1 replies
  • 0 likes
  • 404 Views
  • 1 replies
  • 0 likes

Reduce spotify volume

Hey, I'm trying to multi-task with my mobile, using Spotify in the background with ambient sounds and other apps in the foreground making other sounds. But I can't lower the volume of Spotify separately, and that makes me a little bit sad. Please add...

  • Casual Listener
  • Hey, I'm trying to multi-task with my mobile, using Spotify in the background with ambient sounds and other apps in the foreground making other sounds. But I can't lower the volume of Spotify separat...
  • 181 Views
  • 0 replies
  • 0 likes
  • 181 Views
  • 0 replies
  • 0 likes

Solved!! Account hacked

I think my account got hacked, I would be listening to music and randomly my music will switch to some talentless fool by the name of saucy beats, I've never listened to this artist and never will but my account keeps switching to his garbage. What i...

  • Newbie
  • I think my account got hacked, I would be listening to music and randomly my music will switch to some talentless fool by the name of saucy beats, I've never listened to this artist and never will bu...
  • jenchen56
  • Newbie
  • 962 Views
  • 2 replies
  • 0 likes
  • 962 Views
  • 2 replies
  • 0 likes

Solved!! How to see the queue?

How do I see the queue in the android app? I can add songs to the queue but can't find them afterwards if I want to delete them from the queue and that annoys me as hell. I looked at the forum but didn't see any threads talking about this.

  • Regular
  • How do I see the queue in the android app?   I can add songs to the queue but can't find them afterwards if I want to delete them from the queue and that annoys me as hell.   I looked a...
  • annoyedwthis
  • Newbie
  • 202735 Views
  • 15 replies
  • 0 likes
  • 202735 Views
  • 15 replies
  • 0 likes

Opening web player causes Android app to start playing

Earlier today I was listening to Spotify on my Android, and I left the app open when I was done. Then, several hours later I logged into Spotify web player on my laptop (with headphones, because I was in a public place), and my *phone* spontaneously ...

  • Casual Listener
  • Earlier today I was listening to Spotify on my Android, and I left the app open when I was done. Then, several hours later I logged into Spotify web player on my laptop (with headphones, because I wa...
  • 362 Views
  • 0 replies
  • 0 likes
  • 362 Views
  • 0 replies
  • 0 likes

Removing offline music doesn't clear space

I was running out of space due to downloaded/offline music, so I unchecked a bunch of albums/playlists so they would no longer be avaialable offline. Although the music was no longer available to me offline, it didn't free up any space on my phone. I...

  • Music Fan
  • I was running out of space due to downloaded/offline music, so I unchecked a bunch of albums/playlists so they would no longer be avaialable offline.  Although the music was no longer available ...
  • Crewmember
  • Casual Listener
  • 38860 Views
  • 89 replies
  • 29 likes
  • 38860 Views
  • 89 replies
  • 29 likes

Can't Login In To My Account In Spotify

If I Login To My Account Then It Was Only Stay For Few Seconds. And Automatically Logged Out.

  • Newbie
  • If I Login To My Account Then It Was Only Stay For Few Seconds. And Automatically Logged Out. 
  • 206 Views
  • 0 replies
  • 0 likes
  • 206 Views
  • 0 replies
  • 0 likes

Shuffle plays Suggested Songs instead

Alright, so my problem it's kind of odd. I have Spotify Free, I use it on my Windows PC and on my Android. Now, the Android app it's the one giving me problems. Since I am a Free user, I can't play songs on playlists/albums unless it's by hitting the...

  • Casual Listener
  • Alright, so my problem it's kind of odd.  I have Spotify Free, I use it on my Windows PC and on my Android. Now, the Android app it's the one giving me problems.    Since I am ...
  • 287 Views
  • 0 replies
  • 0 likes
  • shuffle
    suggested songs
  • 287 Views
  • 0 replies
  • 0 likes

Solved!! Unable to remove song from playlist due to song copyright issue

Hi, I'm using Spotify on my Samsung S8.I have a song on my playlist that I can't seem to remove because the album that song was on was removed for copyright.Usually if the song was legit and became down/greyed out you might still be able to remove it...

  • Visitor
  • Hi,   I'm using Spotify on my Samsung S8. I have a song on my playlist that I can't seem to remove because the album that song was on was removed for copyright. Usually if the song was legit...
  • user-removed
  • Not applicable
  • 1387 Views
  • 1 replies
  • 0 likes
  • 1387 Views
  • 1 replies
  • 0 likes

Quality changes during downloads

So I listen to Spotify offline often using my XZ Premium, I had to do a clean reinstall the other day and had to download all my songs again. I've always listened and downloaded on extreme quality before, but right now while it's in the process of do...

  • Newbie
  • So I listen to Spotify offline often using my XZ Premium, I had to do a clean reinstall the other day and had to download all my songs again. I've always listened and downloaded on extreme quality be...
  • atbme
  • Casual Listener
  • 281 Views
  • 1 replies
  • 2 likes
  • 281 Views
  • 1 replies
  • 2 likes

Chromecast browser

A lot of people have reported this issue ... they can't find their chromecast devices. This has been a problem for a couple of years. The only solution is to kill the Spotify app in Android and then restart it. It wil then usually find the chromecast...

  • Newbie
  • A lot of people have reported this issue ... they can't find their chromecast devices. This has  been a problem for a couple of years. The only solution is to kill the Spotify app in Android and...
  • 180 Views
  • 0 replies
  • 1 likes
  • 180 Views
  • 0 replies
  • 1 likes

Start and Radio not avaible

Hi there,I just reinstalled Spotify and everything works correctly but the "Start" and "Radio" sections are not available. In the "Start" this message appears:"Sorry, something has not gone as it should, that has not worked, please try again."And in ...

  • Casual Listener
  • Hi there, I just reinstalled Spotify and everything works correctly but the "Start" and "Radio" sections are not available. In the "Start" this message appears: "Sorry, something has not gone as ...
  • Sgbmad
  • Casual Listener
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes

No filter or sort bar is shown under my playlist?

UPDATED) I tried uninstalling the application, and it's now shown without any problems!! It did some days ago, but at the very top it isn't shown anymore over the playlist picture icon. I've tried deleting data and cache from mobile itself and throug...

  • Casual Listener
  • UPDATED) I tried uninstalling the application, and it's now shown without any problems!!   It did some days ago, but at the very top it isn't shown anymore over the playlist picture icon. &nb...
  • 345 Views
  • 0 replies
  • 1 likes
  • 345 Views
  • 0 replies
  • 1 likes

not all playlist songs available?

i have for example 1300 songs in a playlist but it is only playing and showing the first 50 songs.

  • Newbie
  • i have for example 1300 songs in a playlist but it is only playing and showing the first 50 songs.  
  • 183 Views
  • 0 replies
  • 1 likes
  • 183 Views
  • 0 replies
  • 1 likes

I don't have new QR barcode system :(

I am using galaxy note 3 and latest version of Spotify installed. However I don't have Spotify Code (like barcode system) to be able to share my playlist via camera scan system.I try to uninstall and re install but no luck

  • Casual Listener
  • I am using galaxy note 3 and latest version of Spotify installed. However I don't have Spotify Code (like barcode system) to be able to share my playlist via camera scan system. I try to uninstall a...
  • korayus
  • Casual Listener
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes

Connecting with Chromecast on Android bug

Connecting with chromecast on Android is very hard. See attached video, its only with Spotify, other apps (YouTube, NPO, DashboardCast) it works immediately. It doesn't work for a couple of months now. Hope you can fix it. Video: https://www.dropbox....

  • Newbie
  • Connecting with chromecast on Android is very hard. See attached video, its only with Spotify, other apps (YouTube, NPO, DashboardCast) it works immediately. It doesn't work for a couple of months no...
  • 241 Views
  • 0 replies
  • 1 likes
  • 241 Views
  • 0 replies
  • 1 likes

Many troubles :)

Hello! Good morning yo everyone, I'm a new user that is using 30 day trial and if everything keeps on good track I'll go with premium, but I have a few problems that are quite frustrating; 1. I cannot login on my PC, it's like my user just doesn't ex...

  • Casual Listener
  • Hello!   Good morning yo everyone, I'm a new user that is using 30 day trial and if everything keeps on good track I'll go with premium, but I have a few problems that are quite frustrating; ...
  • Towndusk
  • Casual Listener
  • 229 Views
  • 2 replies
  • 0 likes
  • 229 Views
  • 2 replies
  • 0 likes

Why my playlist changed?

Today when I opened my Spotify my playlist was that way, it has like 330 songs and now is showing only 30~, i opened it in the PC and it was normal, how can I put the android Spotify in the normal way?

  • Casual Listener
  • Today when I opened my Spotify my playlist was that way, it has like 330 songs and now is showing only 30~, i opened it in the PC and it was normal, how can I put the android Spotify in the normal wa...
  • 121 Views
  • 0 replies
  • 0 likes
  • 121 Views
  • 0 replies
  • 0 likes