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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115281 Views

27 replies

4 likes

  • 115281 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231694 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231694 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591247 Views

79 replies

3 likes

  • 591247 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485716 Views

580 replies

42 likes

Account
Free
  • 485716 Views
  • 580 replies
  • 42 likes

Solved!! How to delete downloaded songs & podcasts

DeviceSamsung Galaxy S5Operating SystemAndroid 6.0 Marshmallow My Question or IssueSo now that spotify has made it so clearing the cache dosen't remove songs, how do you delete all your downloaded songs and podcasts?

Casual Listener

Device Samsung Galaxy S5 Operating System Android 6.0 Marshmallow   My Question or Issue So now that spotify has made it so clearing the cache dosen't remove songs, how do you delete all y...

Gamegenorator

Casual Listener

7144 Views

4 replies

0 likes

  • 7144 Views
  • 4 replies
  • 0 likes

Superuser Contribution Long loading times.

PlanPremiumCountryNorway DeviceSamsung Galaxy S8Operating SystemAndroid 8.0.0 My Question or Issue When opening a playlist, 25% of the time it takes several minutes to load. Also starting a song takes some time, Sometimes I get irritated and keep pre...

Casual Listener

Plan Premium Country Norway   Device Samsung Galaxy S8 Operating System Android 8.0.0   My Question or Issue  When opening a playlist, 25% of the time it takes several minut...

perern1994

Casual Listener

2821 Views

4 replies

0 likes

  • 2821 Views
  • 4 replies
  • 0 likes

Solved!! Any tips for navigating Spotify via Google Assistant?

Does anyone have any tips as far as navigating Spotify via Google Assistant (Voice Commands), particularly loading playlists. Some playlist have long names and I don't always remember the names. There also doesn't seem to be a way to load next saved ...

Regular

Does anyone have any tips as far as navigating Spotify via Google Assistant (Voice Commands), particularly loading playlists. Some playlist have long names and I don't always remember the names. Ther...

SUBCMDR

Regular

4021 Views

2 replies

0 likes

  • 4021 Views
  • 2 replies
  • 0 likes

Shuffle & repeat turn on with every app restart

PlanPremiumCountryNetherlandsDeviceHuawei P20 ProOperating SystemEMUI Android 8.1.0My Question or IssueWhenever I fully close and restart my Spotify app, my settings reset to shuffle and infinite repeat. I want to permanently disable these somehow, s...

Casual Listener

Plan Premium Country Netherlands Device Huawei P20 Pro Operating System EMUI Android 8.1.0 My Question or Issue Whenever I fully close and restart my Spotify app, my settings reset to shuffl...

dinomight

Spotify Star

666 Views

1 replies

1 likes

  • 666 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Delete Downloads?

Plan: PremiumCountry: United States DeviceAmazon Fire HD 8 (6th Generation)Operating SystemFire OS 5 (Android Derived) My Question or Issue According to my settings, downloads take up 7.0 MB of my memory, but I currently have no downloaded songs thou...

Newbie

  Plan: Premium Country: United States   Device Amazon Fire HD 8 (6th Generation) Operating System Fire OS 5 (Android Derived)   My Question or Issue  According to my se...

Katerina

Spotify Legend

6250 Views

1 replies

0 likes

downloads
memory
storage
  • 6250 Views
  • 1 replies
  • 0 likes

Solved!! All playlists are gone.

Listened to my playlists a few hours ago, four maybe, get of work and I'm asked to logg in to spotify again. Sure. It loggs me out instantly. Try again. Same. Find a topic to reset my password. Do so, I can log in but all my playlists are now gone. P...

Casual Listener

Listened to my playlists a few hours ago, four maybe, get of work and I'm asked to logg in to spotify again. Sure. It loggs me out instantly. Try again. Same. Find a topic to reset my password. Do so...

dinomight

Spotify Star

638 Views

1 replies

0 likes

  • 638 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't see the songs I've saved this morning

This morning I've saved a ton of songs from the PC app but now, on my Huawei P8, I can't see them in my library. I can see them even on the PS4 app and I've already tried to log out and log in and re-installed the app. What should I do?!?!?

Newbie

This morning I've saved a ton of songs from the PC app but now, on my Huawei P8, I can't see them in my library. I can see them even on the PS4 app and I've already tried to log out an...

Katerina

Spotify Legend

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

Superuser Contribution the song i ask to get played, doesnt play (specific songs)

PlanPremiumCountry DKDeviceAndroid, huawei somethingOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHey guys. i have a problem with spotify on android on specific songs. oddly, it only happens to some songs. again, only so...

Casual Listener

  Plan Premium Country  DK Device Android, huawei something Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hey guys. i have a problem w...

Peter

Spotify Legend

662 Views

1 replies

1 likes

  • 662 Views
  • 1 replies
  • 1 likes

Spotify Randomly Pausing + Not Remaining Paused When Unplugging AUX Cord

PlanPremiumCountry CanadaDeviceLG G6 Operating SystemAndroid Oreo My Question or IssueThis didn't happen at first with my device, but does now eventually no matter what. As the title states, it will pause randomly while playing. Also will not remain ...

Casual Listener

Plan Premium Country  Canada Device LG G6  Operating System Android Oreo   My Question or Issue This didn't happen at first with my device, but does now eventually no matter ...

fengapapit

Music Fan

638 Views

1 replies

0 likes

  • 638 Views
  • 1 replies
  • 0 likes

Bug report (Version 9th September '18)

PlanPremiumCountry GermanyDeviceSamsung Galaxy S8Operating SystemAndroid 8.0.0 My Question or IssueI've 2 issues to report, with the current Spotify version from 9th September '18 1. The app is closing suddenly while listening music. At that time, th...

Regular

Plan Premium Country  Germany Device Samsung Galaxy S8 Operating System Android 8.0.0   My Question or Issue I've 2 issues to report, with the current Spotify version from 9th Sep...

fengapapit

Music Fan

516 Views

1 replies

0 likes

  • 516 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't get online no matter what

Version 8.4.64.555armV7PlanPremium (2 users) Country USADevice(SAMSUNG NOTE Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Haven't been able to go online in at least two weeks except for one day. Despite attempting to ac...

Casual Listener

Version 8.4.64.555armV7 Plan Premium (2 users)  Country  USA Device (SAMSUNG NOTE 😎 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue &nb...

Peter

Spotify Legend

2663 Views

5 replies

0 likes

Android
Online issues
Online offline
  • 2663 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Spotify android so much bugs nowadays

PlanPremiumCountry HungaryDeviceHuwaei p10 liteOperating System Android My Question or Issue - control bar doesn't appear many times in the top thingy- Spotify keeps playing after disconnecting jack headphones- music stops playing when I get a Facebo...

Casual Listener

  Plan Premium Country  Hungary Device Huwaei p10 lite Operating System  Android   My Question or Issue  - control bar doesn't appear many times in the top thingy ...

Peter

Spotify Legend

1897 Views

2 replies

2 likes

  • 1897 Views
  • 2 replies
  • 2 likes

Superuser Contribution Songs Unavailable in Playlist

Plan: PremiumCountry: USDevice: Samsung Galaxy 7Operating System: Android 8.0.0My Question or IssueI use both the Windows version and the app on my phone. I have numerous playlists and although all of the songs show up in the desktop version in these...

Newbie

Plan: Premium Country: US Device: Samsung Galaxy 7 Operating System: Android 8.0.0 My Question or Issue I use both the Windows version and the app on my phone. I have numerous playlist...

Peter

Spotify Legend

555 Views

1 replies

0 likes

  • 555 Views
  • 1 replies
  • 0 likes

Superuser Contribution missing storage options

PlanPremiumCountryNetherlands Device(moto g4Operating SystemAndroid Nougat My Question or Issue recently my phone powered down due to a low battery, when i turned it back on my phone had moved all of my downloaded songs to my phone storage (they orig...

Casual Listener

  Plan Premium Country Netherlands   Device (moto g4 Operating System Android Nougat   My Question or Issue  recently my phone powered down due to a low battery, when ...

reprised

Newbie

1262 Views

4 replies

1 likes

  • 1262 Views
  • 4 replies
  • 1 likes

Cant search artist/song while on data

PlanPremiumCountry CanadaDeviceGalaxy S8Operating System8.0, so Oreo My Question or Issue Had this issue for awhile but never really cared about it. I noticed that when I'm on data, it doesn't allow me to perform a search. It sas I'm offline. It work...

Casual Listener

  Plan Premium Country  Canada Device Galaxy S8 Operating System 8.0, so Oreo  My Question or Issue  Had this issue for awhile but never really cared about it. I noticed...

Billy-J

Spotify Star

848 Views

3 replies

0 likes

  • 848 Views
  • 3 replies
  • 0 likes

Slim Shady LP now censored???

I just happen to stumble across that the songs on the slim shady lp is now censored, what I thought it was my car stereo skipping. Why is the slim shady lp now censored, I would like the uncensored versions of the songs like, still don't give a F***,...

Casual Listener

I just happen to stumble across that the songs on the slim shady lp is now censored, what I thought it was my car stereo skipping. Why is the slim shady lp now censored, I would like the uncenso...

still_joe

Regular

12995 Views

12 replies

34 likes

  • 12995 Views
  • 12 replies
  • 34 likes

Superuser Contribution Phone restarts when Spotify is installed.

PlanPremiumCountry SwedenDevice(Nokia 6 2018)Operating System(Android One) My Question or Issue When I have Spotify installed on my phone, it can restart itself for no apparent reason. It can restart as frequently as every 10-20 minutes. I have tried...

Music Fan

  Plan Premium Country  Sweden Device (Nokia 6 2018) Operating System (Android One)   My Question or Issue  When I have Spotify installed on my phone, it can resta...

aivanov07

Music Fan

1576 Views

10 replies

0 likes

  • 1576 Views
  • 10 replies
  • 0 likes

Playing stops after a long track has been played.

PlanFreeCountry Greece DeviceSony Xperia Z5 Compact Operating SystemAndroid My Question or Issue I'm using Spotify free on my mobile to listen to shuffled playlists. However , whenever a long track (I.e. More than 10-15 mins long ) is being played, t...

Casual Listener

Plan Free Country  Greece  Device Sony Xperia Z5 Compact  Operating System Android   My Question or Issue  I'm using Spotify free on my mobile to listen to shuffled...

olopis

Regular

713 Views

3 replies

0 likes

  • 713 Views
  • 3 replies
  • 0 likes

Behind the lyrics is not working

PlanFreeDeviceSamsung Galaxy S8Operating SystemAndroid 8.0.0 My Question or IssueThe "Behind the lyrics" function is not working, and either the "View artist" (when sliding up the song)I've tried to restart, reinstall, reconnect, and to turn the opti...

Newbie

Plan Free Device Samsung Galaxy S8 Operating System Android 8.0.0   My Question or Issue The "Behind the lyrics" function is not working, and either the "View artist" (when sliding up th...

omarchiang

Newbie

550 Views

1 replies

0 likes

  • 550 Views
  • 1 replies
  • 0 likes

Superuser Contribution Play button does not play music on android auto

PlanPremiumCountry CanadaDevice Samsung Galaxy 9+Operating System Android Oreo My Question or IssueWhen using android auto, pushing play in the app does nothing. When I try to start playing on my phone, I can only hear the music when Waze gives direc...

Casual Listener

Plan Premium Country  Canada Device  Samsung Galaxy 9+ Operating System  Android Oreo   My Question or Issue When using android auto, pushing play in the app does n...

Katerina

Spotify Legend

993 Views

1 replies

1 likes

  • 993 Views
  • 1 replies
  • 1 likes