Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375903 Views

541 replies

34 likes

Account
Free
  • 375903 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7542 Views

0 replies

7 likes

  • 7542 Views
  • 0 replies
  • 7 likes

Issues displaying music

Issue #1- Music currently playing isn't appearing in my notification bar.Issue #2- When in the app, the song information banner freezes and doesn't keep up with the changing music. PlanPremiumCountry USDeviceSamsung Galaxy Note 8Operating SystemAndro...

Newbie

Issue #1- Music currently playing isn't appearing in my notification bar. Issue #2- When in the app, the song information banner freezes and doesn't keep up with the changing music.  Plan Pre...

298 Views

0 replies

0 likes

  • 298 Views
  • 0 replies
  • 0 likes

Superuser Contribution Recent Android Update

PlanFreeCountryCanadaDeviceLG Stylo 3 PlusMy Question or IssueSo I can't afford Spotify Premium and it sucks that the many people who also cannot afford it can no longer choose what they listen to. We can't even use repeat anymore.I think that the an...

Casual Listener

Plan Free Country Canada Device LG Stylo 3 Plus My Question or Issue So I can't afford Spotify Premium and it sucks that the many people who also cannot afford it can no longer choose what the...

ZeMuffin

Newbie

2272 Views

6 replies

0 likes

Android update
  • 2272 Views
  • 6 replies
  • 0 likes

Buggy Spotify Connection

PlanPremiumCountryMexicoDeviceSamsung Galaxy Note 4 & iPad 2Operating SystemAndroid 6.0.1 & iOS 9.3.5Spotify version8.4.70.666 My Question or IssueLately, I've noticed that Spotify seems slow to respond to my requests. Pressing the three-dot button i...

Casual Listener

Plan Premium Country Mexico Device Samsung Galaxy Note 4 & iPad 2 Operating System Android 6.0.1 & iOS 9.3.5 Spotify version 8.4.70.666   My Question or Issue Lately, I've no...

787 Views

0 replies

0 likes

  • 787 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Can't change music while in standby

PlanPremiumCountry ItalyDeviceXiaomi Redmi Note 4Operating SystemAndroid 6.0.1 My Question or Issue So, very often when i listen to music (both online and offline mode) whenever i set my phone on standby instead of showing the classic spotify screen ...

Casual Listener

  Plan Premium Country  Italy Device Xiaomi Redmi Note 4 Operating System Android 6.0.1   My Question or Issue  So, very often when i listen to music (both online and o...

Akazili

Casual Listener

1483 Views

5 replies

0 likes

  • 1483 Views
  • 5 replies
  • 0 likes

Superuser Contribution App has become very buggy recently.

PlanPremiumCountry UkDeviceHuawei mate 10 proOperating SystemAndroid 8 My Question or Issue My app has become really user unfriendly of late, possibly since the last update. I've reinstalled and tried force quitting. I've also switched off any screen...

Casual Listener

Plan Premium Country  Uk Device Huawei mate 10 pro Operating System Android 8   My Question or Issue  My app has become really user unfriendly of late, possibly since the las...

danieldxyzdd

Casual Listener

2349 Views

4 replies

10 likes

  • 2349 Views
  • 4 replies
  • 10 likes

Offline SD card not showing up

Hey, so i am having a problem where i cannot move my files to my SD card, my phone recently got an empty battery and before that everything was fine and my music files were on my SD, then when i recharged it spotify started downloading the files onto...

Casual Listener

Hey, so i am having a problem where i cannot move my files to my SD card, my phone recently got an empty battery and before that everything was fine and my music files were on my SD, then when i rech...

851 Views

0 replies

0 likes

  • 851 Views
  • 0 replies
  • 0 likes

Podcast queue changing automatically

My Question or Issue On Android spotify. If I played an episode of the podcast, the normal queue would show, which are the next episodes. Then it will all suddenly change.https://i.imgur.com/KCdORB4.mp4

Newbie

  My Question or Issue  On Android spotify. If I played an episode of the podcast, the normal queue would show, which are the next episodes. Then it will all suddenly change. https://i.i...

610 Views

0 replies

0 likes

  • 610 Views
  • 0 replies
  • 0 likes

spotify doesn't work properly with chromecast

PlanPremiumCountry USADeviceSamsung Note 9 + Chromecast audioOperating SystemAndroid My Question or Issue Spotify doesn't work properly with Chromecast from Android. You can't add songs to the queue. You can't adjust the volume after about five minut...

Music Fan

Plan Premium Country  USA Device Samsung Note 9 + Chromecast audio Operating System Android   My Question or Issue  Spotify doesn't work properly with Chromecast from Android...

yedlosh

Regular

724 Views

1 replies

1 likes

  • 724 Views
  • 1 replies
  • 1 likes

Superuser Contribution Skip Song buttons/option no longer available in car 8.4.66.733

PlanPremiumCountryUSA DevicePixel 2Operating SystemAndroid P My Question or IssueSince yesterday update (I can't tell if it's android P or spotify update) I'm unable to skip any songs from my car steering wheel/ HUD.I'm connected via bluetooth to my ...

Casual Listener

Plan Premium Country USA  Device Pixel 2 Operating System Android P   My Question or Issue Since yesterday  update (I can't tell if it's android P or spotify update) I'm unab...

Hababado

Casual Listener

1038 Views

2 replies

0 likes

  • 1038 Views
  • 2 replies
  • 0 likes

Albums play on shuffle/repeat by default

PlanPremiumCountry USDevicePixel 2Operating SystemAndroid 9 (Pie) My Question or Issue Whenever I open the app and play an album, it defaults to shuffle/repeat. VEERY frustrating as that isn't the preferred way to listen to an album (I know I'm not a...

Newbie

Plan Premium Country  US Device Pixel 2 Operating System Android 9 (Pie)   My Question or Issue  Whenever I open the app and play an album, it defaults to shuffle/repeat. VEE...

1235 Views

0 replies

7 likes

Android
default
settings
shuffle
  • 1235 Views
  • 0 replies
  • 7 likes

Cannot enter text within Spotify when selected from Messenger

PlanFree/PremiumCountry DeviceSamsung Galaxy 9+Operating SystemMy Question or IssueIf I am in messenger, and I select to send a song via Spotify, Spotify is displayed but I cannot enter text in the Spotify search box. I type but nothing is entered?

Newbie

Plan Free/Premium Country   Device Samsung Galaxy 9+ Operating System My Question or Issue If I am in messenger, and I select to send a song via Spotify, Spotify is displayed but I canno...

392 Views

0 replies

0 likes

  • 392 Views
  • 0 replies
  • 0 likes

Superuser Contribution option download for mobile

Well the option donwload playlist on my mobile phone sucks... everytime i check it on and its downloaded, plays fine, but some time later when i want to listen to it on the road and have no internet, all checked playlist are off again... this happend...

Casual Listener

Well the option donwload playlist on my mobile phone sucks... everytime i check it on and its downloaded, plays fine, but some time later when i want to listen to it on the road and have no internet,...

Katerina

Spotify Legend

562 Views

1 replies

0 likes

  • 562 Views
  • 1 replies
  • 0 likes

Chromecast + Spotify = broken

PlanPremiumCountry USADeviceSamsung Note 9 + Chromecast audioOperating SystemAndroid My Question or Issue Spotify doesn't work properly with Chromecast from Android. You can't add songs to the queue. You can't adjust the volume after about five minut...

Music Fan

Plan Premium Country  USA Device Samsung Note 9 + Chromecast audio Operating System Android   My Question or Issue  Spotify doesn't work properly with Chromecast from Android...

462 Views

0 replies

1 likes

  • 462 Views
  • 0 replies
  • 1 likes

Superuser Contribution Danger! max volume while switching to other device!

I have a problem and I think I am not the only one. In my house I have Reciever which has a 5.1 Sound System. When I am in the car I start up the Spotify app on my smartphone and play some music through my phone aux outputs to my car reciever. When I...

Newbie

  I have a problem and I think I am not the only one.   In my house I have Reciever which has a 5.1 Sound System.  When I am in the car I start up the Spotify app on my smartphone ...

Peter

Spotify Legend

715 Views

1 replies

0 likes

  • 715 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify not detecting internet (among other issues)

I mean I wanted to post about how this is an android wide issue and a company like Spotify shouldn't even remotely be able to release such a flawed update but this website literally told me every word of my message was against community guidelines so...

Newbie

I mean I wanted to post about how this is an android wide issue and a company like Spotify shouldn't even remotely be able to release such a flawed update but this website literally told me...

TomLegend

Spotify Legend

604 Views

1 replies

1 likes

  • 604 Views
  • 1 replies
  • 1 likes

Superuser Contribution Cant find equalizer on vivo v9

PlanPremiumCountry ThailandDeviceVivo v9Operating SystemAndriod My Question or Issue cant find equalizer

Newbie

Plan Premium Country  Thailand Device Vivo v9 Operating System Andriod   My Question or Issue  cant find equalizer

Peter

Spotify Legend

3961 Views

2 replies

0 likes

  • 3961 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify stutter!

Hello, I have been experiencing a stutter while listening to Spotify on Bluetooth headphones. I've read countless post on this topic and nothing seems to help. The audio keeps on stuttering randomly every couple of minutes (music stops for 1-3 second...

Newbie

Hello, I have been experiencing a stutter while listening to Spotify on Bluetooth headphones. I've read countless post on this topic and nothing seems to help. The audio keeps on stuttering randomly ...

TomLegend

Spotify Legend

1893 Views

1 replies

0 likes

  • 1893 Views
  • 1 replies
  • 0 likes

Superuser Contribution Connection issue

Hi, Eventhough im connected to the internet by wifi and/or 4g im not able to use the search option in my account, spotify tells me im offline. Im on a updated samsung galaxy s7 in The Netherlands. I have a paid account. I hope someone can help me out...

Casual Listener

Hi,   Eventhough im connected to the internet by wifi and/or 4g im not able to use the search option in my account, spotify tells me im offline. Im on a updated samsung galaxy s7 in The Nether...

Peter

Spotify Legend

2161 Views

2 replies

0 likes

  • 2161 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify deleting songs, but still using storage

PlanPremiumCountry UkDeviceOnePlus 6Operating SystemAndroid Oreo My Question or IssueHappens at random. Spotify suddenly starts downloading offline content, that is already downloaded. Non of the songs are playable, as if they haven't been downloaded...

Casual Listener

Plan Premium Country  Uk Device OnePlus 6 Operating System Android Oreo   My Question or Issue Happens at random. Spotify suddenly starts downloading offline content, that is...

Warren200

Casual Listener

1442 Views

4 replies

0 likes

unsyncing
  • 1442 Views
  • 4 replies
  • 0 likes

Spotify in Waze Volume

PlanPremium CountryPortugal DeviceHuawei P9 Lite Operating SystemAndroid N My Question or IssueI use Spotify in my car with Waze, normally I connect my phone with Bluetooth to the car and listen to the music in my car stereo system. I would like to h...

Casual Listener

Plan Premium   Country Portugal   Device Huawei P9 Lite   Operating System Android N   My Question or Issue I use Spotify in my car with Waze, normally I connect my p...

1194 Views

0 replies

3 likes

  • 1194 Views
  • 0 replies
  • 3 likes