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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

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  • Daniel
  • Community Legend
  • 842634 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 842634 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 14268 Views
  • 1 replies
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  • 14268 Views
  • 1 replies
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Unable to listen local files on android

I added some local files to my playlist on desktop app and then tried to sync on android mobile.The song was playing well on desktop but unable to play on my phone(I can see the song in my playlist but it's grey).I already make sure that they're in s...

  • Newbie
  • I added some local files to my playlist on desktop app and then tried to sync on android mobile. The song was playing well on desktop but unable to play on my phone(I can see the song in my playlist...
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  • 158 Views
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USB C Headphone Controls - Double Click for "Next" song not working.

I am on the latest build of Spotify (8.4.45.633) and the double click on headphone controls do no work. Pause, Volume Down/Up work as intended. To make sure it wasn't my headphones I tested Google Play Music, the controls work ( including double clic...

  • Casual Listener
  • I am on the latest build of Spotify (8.4.45.633) and the double click on headphone controls do no work. Pause, Volume Down/Up work as intended. To make sure it wasn't my headphones I tested Google Pl...
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  • 197 Views
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Pixel 2 | Android 8.1.0 | USB-C Headphone Adapter double Press not working

Hey Guys, i have got a problem with Spotify on my Pixel 2 running Android 8.1.0 (5.January). I have the USB-C Headphone dongle connected and when i press the remote button on my headphones, the music pauses. But if i press it twice (next song), nothi...

  • Newbie
  • Hey Guys,   i have got a problem with Spotify on my Pixel 2 running Android 8.1.0 (5.January). I have the USB-C Headphone dongle connected and when i press the remote button on my headphones, ...
  • noonyez
  • Casual Listener
  • 817 Views
  • 2 replies
  • 7 likes
  • 817 Views
  • 2 replies
  • 7 likes

cant open artist page on Android device

I have an oneplus one device with the latest spotify app installed. Since 1 or 2 weeks the app says i am offline whenever i try to open artist page.I van still listen tot music by clicking on playlists/albums in the search bar. I am online in de sett...

  • Newbie
  • I have an oneplus one device with the latest spotify app installed. Since 1 or 2 weeks the app says i am offline whenever i try to open artist page.I van still listen tot music by clicking on playlis...
  • Julian
  • Moderator
  • 218 Views
  • 1 replies
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  • 218 Views
  • 1 replies
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Spotify notifications make the cursor lag on Chromebook

Hi there! So I use the Spotify Android app on an Asus Chromebook Flip C100P, which can install Android apps through Google Play. Just like on a phone or tablet, when I'm playing music with Spotify minimized, a notification pops up with the name of th...

  • Newbie
  • Hi there! So I use the Spotify Android app on an Asus Chromebook Flip C100P, which can install Android apps through Google Play. Just like on a phone or tablet, when I'm playing music with Spotify mi...
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  • 227 Views
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( Android ) Spotify Music Cuts Out Completely

I've been using Spotify Premium for nearly a year now. Only a month ago, whilst offline, my music started to cut out, it would cut out at different points on different songs.Some songs would play smoothly, most songs would cut out completely. While o...

  • Newbie
  • I've been using Spotify Premium for nearly a year now. Only a month ago, whilst offline, my music started to cut out, it would cut out at different points on different songs. Some songs would play s...
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  • 135 Views
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Headset - Triple-press button for "Previous song"

I have a Sennheiser MM70s single-button earphone headset. The standard button presses are: Single - Play/Pause Double - Next song Triple - Previous song/return to start of current song On my other music apps this works fine, but on Android Spotify th...

  • Casual Listener
  • I have a Sennheiser MM70s single-button earphone headset.   The standard button presses are: Single - Play/Pause Double - Next song Triple - Previous song/return to start of current so...
  • ramsesvv
  • Newbie
  • 42327 Views
  • 34 replies
  • 51 likes
  • 42327 Views
  • 34 replies
  • 51 likes

Solved!! How to install spotify on foreign android phone (I have premium swedish account)

I live in both Sweden and Thailand (officially in Sweden) and have a Spotify premium account with my Swedish address. I am currently in Thailand where I purchased an Android phone. I obviously use a Thai carrier while I am in Thailand. I now try to d...

  • Casual Listener
  • I live in both Sweden and Thailand (officially in Sweden) and have a Spotify premium account with my Swedish address. I am currently in Thailand where I purchased an Android phone. I obviously use ...
  • alkhalilfamily
  • Newbie
  • 136255 Views
  • 17 replies
  • 0 likes
  • 136255 Views
  • 17 replies
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Songs vanished from playlist???

Hey guys,earlier I opened my Spotify and as I looked at my favourite playlist I missed many songs in it. How could that be?

  • Newbie
  • Hey guys, earlier I opened my Spotify and as I looked at my favourite playlist I missed many songs in it. How could that be?  
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  • 149 Views
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Discover weekly not updating

Hello! My Discover Weekly playlist hasn't updated for a few weeks now. I'm on a Pixel 2 XL with all the latest software installed. Have logged out and logged back in, uninstalled and reinstalled, unfollowed and refollowed the playlist etc. Nothing is...

  • Newbie
  • Hello!    My Discover Weekly playlist hasn't updated for a few weeks now. I'm on a Pixel 2 XL with all the latest software installed. Have logged out and logged back in, uninstalled and r...
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  • Discover Weekly
  • 199 Views
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Superuser Contribution Chinese language in Huawei Honor lite8

HiMy device is Huawei honor 8 lite and for some reason the app is showing in chinese although my device is fully in english in all apps and the system itself.I couldnt find a way to change it.Any ideas? Attached a screenshot

  • Regular
  • Hi My device is Huawei honor 8 lite and for some reason the app is showing in chinese although my device is fully in english in all apps and the system itself. I couldnt find a way to change it. A...
  • Polerico
  • Regular
  • 376 Views
  • 4 replies
  • 0 likes
  • 376 Views
  • 4 replies
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Searching a song in the filter messes the whole queue

So I'm listening to a playlist in shuffle and I want to add a song to the queue/play next so I type in the filter "cold", it appears all the songs with the word cold, right? So I add the song I wanted and DELETE the word from the filter but when I go...

  • Casual Listener
  • So I'm listening to a playlist in shuffle and I want to add a song to the queue/play next so I type in the filter "cold", it appears all the songs with the word cold, right? So I add the song I wante...
  • TenaciousT63
  • Newbie
  • 2828 Views
  • 7 replies
  • 18 likes
  • 2828 Views
  • 7 replies
  • 18 likes

Removing/Deleting Credit Card Information

Hi, How do I remove/delete my credit card information? I can only edit the credit card information but cannot remove it entirely. Thanks,

  • Newbie
  • Hi,   How do I remove/delete my credit card information? I can only edit the credit card information but cannot remove it entirely.   Thanks,
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  • 2460 Views
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Rated -100 toilet

im **bleep** spotify making me redownload my freaking offline playlist on mobile net i cant plan **bleep** with this **bleep**ing app, i wont keep paying for this **bleep**.this is a social brain washing company anyways.

  • Casual Listener
  • im **bleep** spotify making me redownload my freaking offline playlist on mobile net i cant plan **bleep** with this **bleep**ing app, i wont keep paying for this **bleep**.this is a social brain was...
  • NoAcer
  • Casual Listener
  • 133 Views
  • 2 replies
  • 0 likes
  • 133 Views
  • 2 replies
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Descarga error

Tengo un problema con mi Android porque cuando activo la descarga para un album aparecen todas las canciones descargadas pero cuando desactivo las descargas se desaparece el signo verde que indica que esta descargada la cancion y no puedo oirla, me g...

  • Newbie
  • Tengo un problema con mi Android porque cuando activo la descarga para un album aparecen todas las canciones descargadas pero cuando desactivo las descargas se desaparece el signo verde que indica qu...
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  • 122 Views
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Spotify won't open on android

I just got a Samsung Galaxy J3 Prime. It seemed that spotify was already installed. I went to go and log in to my premium account, but when I opened the app, it was a gray loading screen for a half a second and then it went to the Google play store, ...

  • Newbie
  • I just got a Samsung Galaxy J3 Prime. It seemed that spotify was already installed. I went to go and log in to my premium account, but when I opened the app, it was a gray loading screen for a half a...
  • phan_times
  • Community Legend
  • 991 Views
  • 1 replies
  • 0 likes
  • 991 Views
  • 1 replies
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Wrong titles shown when playing in car via Bluetooth A2DP

Hello,I have a trouble that the wrong title is shown on the car media screen when playing Spotify from my mobile phone. When I start playing the first title is right, but when the next song is playing the title won't change. When the third song is pl...

  • Casual Listener
  • Hello, I have a trouble that the wrong title is shown on the car media screen when playing Spotify from my mobile phone.  When I start playing the first title is right, but when the next song ...
  • Grazig
  • Newbie
  • 1338 Views
  • 1 replies
  • 4 likes
  • a2dp
    bluetooth
  • 1338 Views
  • 1 replies
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Solved!! Trying to download songs to external sd card

My cellphone's internal memory is almost full, is there any way that I can save my downloaded music to my sd card? I read a guide on the help section of the website (https://support.spotify.com/us/article/storage-and-data-information/?ref=related), h...

  • Casual Listener
  • My cellphone's internal memory is almost full, is there any way that I can save my downloaded music to my sd card? I read a guide on the help section of the website (https://support.spotify.com/us/ar...
  • MrNobody1
  • Casual Listener
  • 2869 Views
  • 2 replies
  • 0 likes
  • 2869 Views
  • 2 replies
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can't put more than 3400 songs in playlist

Hello everyone, I'm not on here very much as I haven't really had any issues with Spotify. Upon trying to add more songs to my playlist it says that I have reached maximum amount. I don't know how this can be as I am only at around 3400 songs (close)...

  • Casual Listener
  • Hello everyone, I'm not on here very much as I haven't really had any issues with Spotify. Upon trying to add more songs to my playlist it says that I have reached maximum amount. I don't know how th...
  • Joe
  • Community Legend
  • 154 Views
  • 1 replies
  • 0 likes
  • 154 Views
  • 1 replies
  • 0 likes

Access to shazam

I have shazam and have premuim spotify too.I could add shazam track to spotify at last.But now i dont see "connet to spotify" in "Myshazam" list. I dont have "streaming" section in my shazam list . How can i integrate this two.I dont have any granted...

  • Newbie
  • I have shazam  and have premuim spotify too. I could add shazam track to spotify at last. But now i dont see "connet to spotify" in "Myshazam" list. I dont have "streaming" section in my shazam...
  • 213 Views
  • 0 replies
  • 0 likes
  • 213 Views
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