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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387779 Views

545 replies

34 likes

Account
Free
  • 387779 Views
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8043 Views

0 replies

7 likes

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Superuser Contribution option download for mobile

Well the option donwload playlist on my mobile phone sucks... everytime i check it on and its downloaded, plays fine, but some time later when i want to listen to it on the road and have no internet, all checked playlist are off again... this happend...

Casual Listener

Well the option donwload playlist on my mobile phone sucks... everytime i check it on and its downloaded, plays fine, but some time later when i want to listen to it on the road and have no internet,...

Katerina

Spotify Legend

570 Views

1 replies

0 likes

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  • 1 replies
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Chromecast + Spotify = broken

PlanPremiumCountry USADeviceSamsung Note 9 + Chromecast audioOperating SystemAndroid My Question or Issue Spotify doesn't work properly with Chromecast from Android. You can't add songs to the queue. You can't adjust the volume after about five minut...

Music Fan

Plan Premium Country  USA Device Samsung Note 9 + Chromecast audio Operating System Android   My Question or Issue  Spotify doesn't work properly with Chromecast from Android...

483 Views

0 replies

1 likes

  • 483 Views
  • 0 replies
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Superuser Contribution Danger! max volume while switching to other device!

I have a problem and I think I am not the only one. In my house I have Reciever which has a 5.1 Sound System. When I am in the car I start up the Spotify app on my smartphone and play some music through my phone aux outputs to my car reciever. When I...

Newbie

  I have a problem and I think I am not the only one.   In my house I have Reciever which has a 5.1 Sound System.  When I am in the car I start up the Spotify app on my smartphone ...

Peter

Spotify Legend

728 Views

1 replies

0 likes

  • 728 Views
  • 1 replies
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Superuser Contribution Spotify not detecting internet (among other issues)

I mean I wanted to post about how this is an android wide issue and a company like Spotify shouldn't even remotely be able to release such a flawed update but this website literally told me every word of my message was against community guidelines so...

Newbie

I mean I wanted to post about how this is an android wide issue and a company like Spotify shouldn't even remotely be able to release such a flawed update but this website literally told me...

TomLegend

Spotify Legend

617 Views

1 replies

1 likes

  • 617 Views
  • 1 replies
  • 1 likes

Superuser Contribution Cant find equalizer on vivo v9

PlanPremiumCountry ThailandDeviceVivo v9Operating SystemAndriod My Question or Issue cant find equalizer

Newbie

Plan Premium Country  Thailand Device Vivo v9 Operating System Andriod   My Question or Issue  cant find equalizer

Peter

Spotify Legend

3972 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Spotify stutter!

Hello, I have been experiencing a stutter while listening to Spotify on Bluetooth headphones. I've read countless post on this topic and nothing seems to help. The audio keeps on stuttering randomly every couple of minutes (music stops for 1-3 second...

Newbie

Hello, I have been experiencing a stutter while listening to Spotify on Bluetooth headphones. I've read countless post on this topic and nothing seems to help. The audio keeps on stuttering randomly ...

TomLegend

Spotify Legend

1910 Views

1 replies

0 likes

  • 1910 Views
  • 1 replies
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Superuser Contribution Connection issue

Hi, Eventhough im connected to the internet by wifi and/or 4g im not able to use the search option in my account, spotify tells me im offline. Im on a updated samsung galaxy s7 in The Netherlands. I have a paid account. I hope someone can help me out...

Casual Listener

Hi,   Eventhough im connected to the internet by wifi and/or 4g im not able to use the search option in my account, spotify tells me im offline. Im on a updated samsung galaxy s7 in The Nether...

Peter

Spotify Legend

2179 Views

2 replies

0 likes

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Superuser Contribution Spotify deleting songs, but still using storage

PlanPremiumCountry UkDeviceOnePlus 6Operating SystemAndroid Oreo My Question or IssueHappens at random. Spotify suddenly starts downloading offline content, that is already downloaded. Non of the songs are playable, as if they haven't been downloaded...

Casual Listener

Plan Premium Country  Uk Device OnePlus 6 Operating System Android Oreo   My Question or Issue Happens at random. Spotify suddenly starts downloading offline content, that is...

Warren200

Casual Listener

1508 Views

4 replies

0 likes

unsyncing
  • 1508 Views
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Spotify in Waze Volume

PlanPremium CountryPortugal DeviceHuawei P9 Lite Operating SystemAndroid N My Question or IssueI use Spotify in my car with Waze, normally I connect my phone with Bluetooth to the car and listen to the music in my car stereo system. I would like to h...

Casual Listener

Plan Premium   Country Portugal   Device Huawei P9 Lite   Operating System Android N   My Question or Issue I use Spotify in my car with Waze, normally I connect my p...

1207 Views

0 replies

3 likes

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Solved!!Superuser Contribution Spotify play bar/widget no longer shows on unlock scree

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry Scotland DeviceSony Xperia xz premium Operating SystemAndroid (latest version) My Question or Issue Before I got ...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country  Scotland  Device Sony Xperia xz premium&n...

Katerina

Spotify Legend

1597 Views

4 replies

0 likes

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  • 4 replies
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Solved!! Prevent current queue syncing across devices

If I am listening to a certain playlist on my desktop, I do not want this playlist to automatically appear as the current queue on my phone. I listen on different devices and I would like to keep the currently playing queues separate. This is a very ...

Music Fan

If I am listening to a certain playlist on my desktop, I do not want this playlist to automatically appear as the current queue on my phone. I listen on different devices and I would like to keep the...

jsannn

Community Legend

1502 Views

1 replies

2 likes

  • 1502 Views
  • 1 replies
  • 2 likes

Radio based on songs. Turn off.

PlanPremium My Question or Issue I cant turn off radio based on tracks. Can anybody help me with this?I´ve turned off autoplay in settings, cleared catch, removed the app and re-installed it.I dont have the same issue with playlist or albums. Thankfu...

Newbie

  Plan Premium       My Question or Issue  I cant turn off radio based on tracks. Can anybody help me with this? I´ve turned off autoplay in settings, cleared catch, ...

425 Views

0 replies

0 likes

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Is Spotify the reason my phone reboots?

I have a Ulefone Armour 2 running Android 7.0. The phone does random reboots and I cannot figure out why. It's getting quite frustrating. I am unsure if this is related or a coincidence, but when ever the phone does the reboot by its self, an error m...

Newbie

   I have a Ulefone Armour 2 running Android 7.0. The phone does random reboots and I cannot figure out why. It's getting quite frustrating.   I am unsure if this is related or a co...

416 Views

0 replies

0 likes

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"Listen on another Device" - Double Play

PlanPremium - StudentCountryGermany DeviceHonor 6xOperating SystemAndroid 7.0 My Question or Issue When using the "Listen on another Device" function to use my Mobilephone to Play/Pause Spotify on my computer the mobilephone also plays the music I am...

Regular

Plan Premium - Student Country Germany  Device Honor 6x Operating System Android 7.0   My Question or Issue  When using the "Listen on another Device" function to use my Mobi...

Sylance

Regular

528 Views

1 replies

0 likes

  • 528 Views
  • 1 replies
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How to Download Spotify in RCA Tablet from walmart

Hi if you are using RCA tablet and you love music and want to listen to your favorite song and don't know how to download spotify in you rca tablet and if you are looking for a rca tablet support so let me make it bit easy for you and help you with f...

Newbie

Hi if you are using RCA tablet and you love music and want to listen to your favorite song and don't know how to download spotify in you rca tablet and if you are looking for a rca tablet suppor...

1558 Views

0 replies

0 likes

rca
RCA 7" tablet
tablet
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  • 0 likes

Thumbs Up and Down in the wrong place

PlanPremiumCountryUSA Device(HTC One)Operating System(Android 8.0.0) My Question or IssueThe thumbs down for radio is in the same place as the heart for other play modes. without the ability to see recent thumbs downs and/or edit them, I have acciden...

Casual Listener

Plan Premium Country USA  Device (HTC One) Operating System (Android 8.0.0)   My Question or Issue The thumbs down for radio is in the same place as the heart for other play modes...

484 Views

0 replies

1 likes

Android 8
Android App
UI Bug
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Superuser Contribution Please go online to connect to Spotify (Android)

PlanPremium CountryMalaysia DeviceXperia Z5 Premium Dual (E6883) Operating SystemAndroid 7.1.1 My Question or IssueTwo days ago, i set my Android phone Spotify to "Offline" as i'm using metered connection which i wish to just listen to songs that i d...

Casual Listener

Plan Premium   Country Malaysia   Device Xperia Z5 Premium Dual (E6883)   Operating System Android 7.1.1   My Question or Issue Two days ago, i set my Android phone S...

TomLegend

Spotify Legend

5269 Views

3 replies

0 likes

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  • 3 replies
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Support for displaying lyrics on FireTV?

There is already an idea posted about this issue. But my question is whether Spotify has any plans for the future to support the display of lyrics ("Behind the lyrics" feature) on Amazon FireTV. Since a big TV screen is ideal for Karaoke and related ...

Music Fan

There is already an idea posted about this issue. But my question is whether Spotify has any plans for the future to support the display of lyrics ("Behind the lyrics" feature) on Amazon FireTV. Sinc...

1584 Views

0 replies

3 likes

  • 1584 Views
  • 0 replies
  • 3 likes

Search is broken reporting that I'm offline, even if I'm not

Can't use android app for some time now.Search is broken reporting that I'm offline, even if I'm not. I tried many things including (but not limited to):- reinstall app- clear cache data (helps for a moment, then problem appears back). Please advice....

Casual Listener

Can't use android app for some time now. Search is broken reporting that I'm offline, even if I'm not. I tried many things including (but not limited to): - reinstall app - clear cache data (helps...

froszu

Casual Listener

611 Views

2 replies

1 likes

  • 611 Views
  • 2 replies
  • 1 likes

Queueing a song while listening to a playlist radio

PlanPremiumCountry SwedenDeviceOnePlus 5TOperating SystemAndroid Oreo My Question or IssueFor some reason the queue doesn't work while listening to a playlist radio station. It says the song is queued but it never actually plays it.

Regular

Plan Premium Country  Sweden Device OnePlus 5T Operating System Android Oreo   My Question or Issue For some reason the queue doesn't work while listening to a playlist radio...

404 Views

0 replies

0 likes

queue
Radio
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