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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115328 Views

27 replies

4 likes

  • 115328 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231796 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231796 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591362 Views

79 replies

3 likes

  • 591362 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485766 Views

580 replies

42 likes

Account
Free
  • 485766 Views
  • 580 replies
  • 42 likes

Solved!! Song share bug

PlanPremiumCountry LithuaniaDeviceSamsung S8Operating SystemAndroid 8 I encountered a bug where I cannot share my songs in any way cause when I press share option the app itself restarts and does nothing. I reinstalled the Spotify app, rebooted my ph...

Visitor

Plan Premium Country  Lithuania Device Samsung S8 Operating System Android 8  I encountered a bug where I cannot share my songs in any way cause when I press share option the app it...

Jose_M

Spotify Star

1881 Views

5 replies

2 likes

  • 1881 Views
  • 5 replies
  • 2 likes

Playback not working like usual and notification controls disappear

PlanPremiumCountryNew Zealand DeviceOnePlus 5TOperating SystemAndroid 8.1.0 (OxygenOS version 5.1.3) My Question or IssueOften only three songs will show up when playing anything (even if there are a lot more songs in the album/playlist). If you paus...

Visitor

Plan Premium Country New Zealand  Device OnePlus 5T Operating System Android 8.1.0 (OxygenOS version 5.1.3)   My Question or Issue Often only three songs will show up when playing...

Zacipult

Casual Listener

2485 Views

10 replies

4 likes

  • 2485 Views
  • 10 replies
  • 4 likes

After being offline Spotify only searches new songs in offline lists

PlanPremiumCountryThe Netherlands DeviceSamsung S7Operating SystemAndroid My Question or IssueI have a new phone, the Samsung S7, and ever since I put the Spotify app on this device I have trouble searching for new music after I put Spotify on the of...

Casual Listener

Plan Premium Country The Netherlands   Device Samsung S7 Operating System Android    My Question or Issue I have a new phone, the Samsung S7, and ever since I put the Spot...

TheBarthoLi

Roadie

1354 Views

3 replies

0 likes

  • 1354 Views
  • 3 replies
  • 0 likes

Spotify won't download to SD card

PlanPremiumCountry USADeviceSamsung Galaxy J3Operating SystemAndroid 7.1.1 My Question or Issue No matter what I do I can't get Spotify to even register that I have an SD card. I used to have all my songs downloaded on my SD card, but then it just st...

Casual Listener

Plan Premium Country  USA Device Samsung Galaxy J3 Operating System Android 7.1.1   My Question or Issue  No matter what I do I can't get Spotify to even register that I have...

Seth_Else

Casual Listener

1362 Views

3 replies

1 likes

  • 1362 Views
  • 3 replies
  • 1 likes

Solved!! Spotify randomly changes songs in the middle & more

Hey.I have Galaxy note 8.I've been using Spotify for about five months now. Lately my app began giving me problems. It's randomly changes songs in the middle, in within a playlist. It also changes to different playlists. It also plays music without m...

Visitor

Hey. I have Galaxy note 8. I've been using Spotify for about five months now. Lately my app began giving me problems. It's randomly changes songs in the middle, in within a playlist. It also change...

user-removed

Not applicable

105375 Views

5 replies

2 likes

  • 105375 Views
  • 5 replies
  • 2 likes

[Android] Search stops working with no apparently reason

PlanPremiumCountry BrazilDeviceGalaxy 7 EdgeOperating SystemAndroid My Question or Issue If you try to search song, only your local library is searched as if the application were in offline mode which is not the case. The Daily Mix playlists doesn't ...

Music Fan

Plan Premium Country  Brazil Device Galaxy 7 Edge Operating System Android   My Question or Issue  If you try to search song, only your local library is searched as if the ap...

Billy-J

Spotify Star

911 Views

3 replies

0 likes

Android
Galaxy S7 Edge
  • 911 Views
  • 3 replies
  • 0 likes

Spofity stops playback sfter 10 minutes

PlanPremiumCountry USDeviceSamsung Galaxy S8Operating SystemAndroid My Question or Issue Spotify stops playback after 10 minutes and no longer displays controls on the lock screen or shows an icon in the task bar. I am running version8.4.70.666 armV7

Newbie

Plan Premium Country  US Device Samsung Galaxy S8 Operating System Android  My Question or Issue  Spotify stops playback after 10 minutes and no longer displays controls on th...

CarolinaBV

Casual Listener

647 Views

2 replies

0 likes

  • 647 Views
  • 2 replies
  • 0 likes

Smart Offline Mode with no WiFi

PlanPremiumCountryUSADeviceSamsung Galaxy 7 active Stuck in offline mode again. This hasn't happened in many years, unfortunately the issue is back and I dont know how to fix it

Casual Listener

  Plan Premium Country USA Device Samsung Galaxy 7 active   Stuck in offline mode again. This hasn't happened in many years, unfortunately the issue is back and I dont know how to f...

BelP

Songwriter

593 Views

1 replies

0 likes

  • 593 Views
  • 1 replies
  • 0 likes

Solved!! 'Offline' despite full access to the internet (again)

Dear community, Almost two weeks ago I have posted a thread with a similar issue before and despite bumping it up to the top, no reactions were given to my thread. Hopefully this time someone will take the time to help me resolve this issue. I pay fo...

Regular

Dear community,   Almost two weeks ago I have posted a thread with a similar issue before and despite bumping it up to the top, no reactions were given to my thread. Hopefully this time someon...

jsannn

Community Legend

2043 Views

1 replies

0 likes

  • 2043 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Extremely Long Periods of Waiting Time, Error Messages, and Local Song Issues

PlanPremiumCountry USADeviceLGOperating SystemAndroid My Question or IssueOkay, so I've been using Spotify Premium for about two years now. And although I switched from iOS to Android about midway through, I still experienced these same exact issues ...

Music Fan

Plan Premium Country  USA Device LG Operating System Android   My Question or Issue Okay, so I've been using Spotify Premium for about two years now. And although I switched from ...

MissingElements

Music Fan

2349 Views

2 replies

0 likes

  • 2349 Views
  • 2 replies
  • 0 likes

Solved!! Trouble getting a playlist to work on my Note8

Have googled the problem to death, and nothing's helped. I have the local files on my playlist on my computer, and there they play just fine. I go onto my phone, flip the download switch, and nothing happens. I've tried toggling it on and off while b...

Casual Listener

Have googled the problem to death, and nothing's helped. I have the local files on my playlist on my computer, and there they play just fine. I go onto my phone, flip the download switch, and nothing...

AeroZ

Composer

734 Views

3 replies

0 likes

  • 734 Views
  • 3 replies
  • 0 likes

Superuser Contribution Library songs to playlist

PlanPremiumCountryGreece DeviceSamsung Galaxy 8 edgeOperating SystemAndroid My Question or Issue Is there a way to create all of your saved songs in your library into a sharable playlist?

Newbie

Plan Premium Country Greece   Device Samsung Galaxy 8 edge Operating System Android   My Question or Issue  Is there a way to create all of your saved songs in your library ...

Peter

Spotify Legend

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline even though full internet connection

I've been using the app for years and I just recently started getting this error. Whenever I search for music that I don't have downloaded, it says "No offline results. Go online to search millions of songs" even though I have a full internet connect...

Newbie

  I've been using the app for years and I just recently started getting this error. Whenever I search for music that I don't have downloaded, it says "No offline results. Go online to search mi...

Peter

Spotify Legend

646 Views

1 replies

0 likes

  • 646 Views
  • 1 replies
  • 0 likes

Superuser Contribution Random Pausing and No Spotify bar in phone pull down menu

PlanStudent PremiumCountry USADeviceSamsung Galaxy S8Operating SystemMost recent, not sure what it's called but I'm fully updated My Question or IssueI have 2 issues. The first is that the music keeps randomly pausing and I have to keep hitting play ...

Newbie

Plan Student Premium Country  USA Device Samsung Galaxy S8 Operating System Most recent, not sure what it's called but I'm fully updated   My Question or Issue I have 2 issues. Th...

Peter

Spotify Legend

560 Views

1 replies

0 likes

  • 560 Views
  • 1 replies
  • 0 likes

Superuser Contribution "add to home screen"

PlanFreeCountry CanadaDeviceLG G4Operating SystemAndroid 6.0My Question or IssueHello gentlemen, If I want to add a shortcut to my playlist on the home screen of my Android, the option "add to home screen" is no longer visible or is no longer availab...

Casual Listener

Plan Free Country  Canada Device LG G4 Operating System Android 6.0 My Question or Issue Hello gentlemen, If I want to add a shortcut to my playlist on the home screen of my Androi...

Peter

Spotify Legend

4711 Views

1 replies

4 likes

  • 4711 Views
  • 1 replies
  • 4 likes

Superuser Contribution Problems with the app since the recent update

PlanPremiumCountry The NetherlandsDevice( Samsung Galaxy 8 )Operating System( Android 8.0.0 ) My Question or IssueSince the recent update has the app a lot of bugs.For example: When out of the app, the bar with pauze and skip etc. can sometimes dissa...

Regular

Plan Premium Country  The Netherlands Device ( Samsung Galaxy 8 ) Operating System ( Android 8.0.0 )   My Question or Issue Since the recent update has the app a lot of bugs. For...

Peter

Spotify Legend

2241 Views

1 replies

0 likes

  • 2241 Views
  • 1 replies
  • 0 likes

Solved!! Where is downloaded music stored on Android?

PlanPremiumCountry UKDeviceOneplus OneOperating SystemAndroid one My Question or Issue Hi, My question is where is the downloaded music stored in the filesystem, and can I access it without root?I want to put my downloaded music onto an sd card attac...

Casual Listener

Plan Premium Country  UK Device Oneplus One Operating System Android one   My Question or Issue  Hi,   My question is where is the downloaded music stored in the files...

Appelflappen

Casual Listener

3835 Views

2 replies

0 likes

  • 3835 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Always Loses Connection With Phone While Playing Through Sonos Speaker

PlanPremiumCountry U.S.DeviceGalaxy Note 9Operating SystemAndroid My Question or Issue Everytime I start music on my phone to play through my Sonos One speaker, Spotify loses connection with Sonos. After a very short time, when I open Spotify back on...

Gig Goer

Plan Premium Country  U.S. Device Galaxy Note 9 Operating System Android   My Question or Issue  Everytime I start music on my phone to play through my Sonos One speaker, Spo...

Peter

Spotify Legend

3445 Views

3 replies

2 likes

  • 3445 Views
  • 3 replies
  • 2 likes

Multiple playback, Now Playing and Android Spotify widget issues on Galaxy Note 8

PlanPremiumCountry USADeviceSamsung Galaxy Note 8 (carrier is Sprint)Operating SystemAndroid Oreo 8.0.0 My Question or IssueI have been experiencing many issues with audio playback, Now Playing information, and the Spotify widget for Android for at l...

Newbie

Plan Premium Country  USA Device Samsung Galaxy Note 8 (carrier is Sprint) Operating System Android Oreo 8.0.0    My Question or Issue I have been experiencing many issues wi...

jsannn

Community Legend

1223 Views

1 replies

0 likes

  • 1223 Views
  • 1 replies
  • 0 likes

music stops playing every now and than

Hi, i have spotify premium, on my google pixel 1 (Android 9), recently installed. The music stops playing very often, without me stopping it. It happens more and more, today something like every 15-20 minutes. Haven't timed it but it seems completely...

Casual Listener

  Hi, i have spotify premium, on my google pixel 1 (Android 9), recently installed. The music stops playing very often, without me stopping it. It happens more and more, today something like ev...

jsannn

Community Legend

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes