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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Is there a way to delete all my music? Im wanting to start fresh with my music.PlanFree/PremiumCountry CanadaDeviceLG G5Operating System My Question or Issue I just want to delete my music. All of it.
Is there a way to delete all my music? Im wanting to start fresh with my music. Plan Free/Premium Country Canada Device LG G5 Operating System My Question or Issue &nbs...
Spotify Star
12533 Views
3 replies
0 likes
This issue occurs on any device I use with my account. Whenever I try to play specific songs, a message pops up at the top of my screen, saying "Spotify can't play this right now. If you have the file on your computer you can import it." The songs ar...
This issue occurs on any device I use with my account. Whenever I try to play specific songs, a message pops up at the top of my screen, saying "Spotify can't play this right now. If you have the fil...
Casual Listener
835 Views
1 replies
0 likes
Not talking about the built in Spotify integrated functionality that pops up whenever you start playing on your phone, but there use to be a (pretty horrible) stand alone app that you could install, i forget if it was through the play store or if it ...
Not talking about the built in Spotify integrated functionality that pops up whenever you start playing on your phone, but there use to be a (pretty horrible) stand alone app that you could install, ...
Casual Listener
768 Views
2 replies
1 likes
Plan: PremiumCountry: USADevice: Samsung Galaxy S8 ActiveOperating System: Android OreoMy Question or Issue: Desktop web app works fine. Only on my mobile device, filtering a playlist and then attempting to play ONLY the filtered songs fails and reve...
Plan: Premium Country: USA Device: Samsung Galaxy S8 Active Operating System: Android Oreo My Question or Issue: Desktop web app works fine. Only on my mobile...
Newbie
1686 Views
6 replies
0 likes
PlanPremiumCountrySwedenDeviceSamsung galaxy s7 edgeOperating SystemAndroid 8.0.0My Question or Issue The playlist was on got stuck/burnt on the screen. It persisted even though I changed view. If I went to another app it was gone but then when I wen...
Plan Premium Country Sweden Device Samsung galaxy s7 edge Operating System Android 8.0.0 My Question or Issue The playlist was on got stuck/burnt on the screen. It persisted even thoug...
Spotify Star
2010 Views
3 replies
0 likes
Prima Reproduscan y pasen de cancion. El problema afecta a otras listas. Https://open.spotify.com/user/spotify/playlist/37i9dQZF1DWUq3wF0JVtEy
Prima Reproduscan y pasen de cancion. El problema afecta a otras listas. Https://open.spotify.com/user/spotify/playlist/37i9dQZF1DWUq3wF0JVtEy
Roadie
374 Views
1 replies
0 likes
El reproductor en spotify connect se lagea mucho ala hora de escuchar una lista de reproducción aveces el reproductor de la barra de notificaciones desaparece desinstalación e instalación varias veces en dispositivos pero el problema sigue. tengo una...
El reproductor en spotify connect se lagea mucho ala hora de escuchar una lista de reproducción aveces el reproductor de la barra de notificaciones desaparece desinstalación e instalación varias vece...
Roadie
488 Views
1 replies
0 likes
PlanPremiumCountryCanadaDeviceSamsung Galaxy J3 PrimeOperating SystemAndroid 7.0My Question or IssueAs of late, my Spotify premium account stops allowing me to use the search function. I have reinstalled the application several times in order for the...
Plan Premium Country Canada Device Samsung Galaxy J3 Prime Operating System Android 7.0 My Question or Issue As of late, my Spotify premium account stops allowing me to use the searc...
Spotify Legend
1406 Views
7 replies
1 likes
PlanPremiumColombia DeviceMoto G6Operating SystemAndroid Oreo I'm downloading my music as I have always do on my SD card. I realized days ago that my music was no longer avaible on offline mode however, my SD card had the 20GB of music I downloaded p...
Plan Premium Colombia Device Moto G6 Operating System Android Oreo I'm downloading my music as I have always do on my SD card. I realized days ago that my music was no lon...
Roadie
610 Views
1 replies
1 likes
PlanPremiumCountry MexicoDeviceMotorola Moto G5 plusOperating SystemAndroid Nougat It happens that everytime I close the Spotify app it resets itself to recently installed status asking me to log in everytime, it erases my settings and my downloaded ...
Plan Premium Country Mexico Device Motorola Moto G5 plus Operating System Android Nougat It happens that everytime I close the Spotify app it resets itself to re...
Casual Listener
974 Views
2 replies
0 likes
PlanPremiumCountry FranceDeviceSamsung Galaxy S7 (SM-G930F)Operating SystemAndroid Oreo 8.0 My Question or Issue Sorry if the case is already solved on an other message. I didn't find a similar problem. So, I recently noticed a new player when I play...
Plan Premium Country France Device Samsung Galaxy S7 (SM-G930F) Operating System Android Oreo 8.0 My Question or Issue Sorry if the case is already solved on...
Spotify Star
8051 Views
5 replies
0 likes
PlanFreeCountryUnited StatesDeviceMotorolaOperating SystemAndroidMy Question or Issue Im trying to play my music on my phone, but instead of looping the playlist or artist, it'll play through, and then just stop at the first song. Is there a way to f...
Plan Free Country United States Device Motorola Operating System Android My Question or Issue Im trying to play my music on my phone, but instead of looping the playlist or artist, it'...
Spotify Star
1071 Views
1 replies
0 likes
I'm listening to the discover weekly playlist and do not see any way to turn off shuffle. When I click the now playing view, where the crossed arrows used to be it now shows a heart on the left and a crossed O on the right. How do you turn off shuffl...
I'm listening to the discover weekly playlist and do not see any way to turn off shuffle. When I click the now playing view, where the crossed arrows used to be it now shows a heart on the left and a...
Community Legend
1113 Views
2 replies
0 likes
I have premium on my Huawei P10. My spotify periodically deletes all of my downloaded songs/playlists/albums and each time I have to redownload everything which takes ages. I've had two Huawei p10s and this has been a problem for both phones. I pay f...
I have premium on my Huawei P10. My spotify periodically deletes all of my downloaded songs/playlists/albums and each time I have to redownload everything which takes ages. I've had two Huawei p10s a...
Roadie
752 Views
1 replies
1 likes
Today, 2nd Aug. 18, I updated my Spotify app to the latest version which was released in the last couple of days. Since the new version was installed Spotify is always running in the background and launching a mini player everytime I play something i...
Today, 2nd Aug. 18, I updated my Spotify app to the latest version which was released in the last couple of days. Since the new version was installed Spotify is always running in the background and l...
Spotify Star
406 Views
1 replies
1 likes
PlanPremiumCountryUK DeviceHTC U11 EyesOperating SystemAndroid 7.1.2 Spotify version8.4.64.555 armV7My Question or Issue Hello guys, I can't make my app to recognize my SD card to store offline music. I have been doing some research but in the Storag...
Plan Premium Country UK Device HTC U11 Eyes Operating System Android 7.1.2 Spotify version 8.4.64.555 armV7 My Question or Issue Hello guys, I can't make my app to...
Regular
12227 Views
5 replies
0 likes
PlanPremiumCountry CanadaDeviceOnePlus 5Operating SystemAndroid (Latest as of 02.08.2018)My Question or Issue Hi all, I recently noticed that Spotify doesn't download songs to my device (I have 20 GB of free Space). Whenever I try to download a song ...
Plan Premium Country Canada Device OnePlus 5 Operating System Android (Latest as of 02.08.2018) My Question or Issue Hi all, I recently noticed that Spotify doesn'...
Roadie
639 Views
3 replies
0 likes
AccountPremium Country NetherlandsDeviceOneplus 6Anker soundcore pro +Operating SystemAndroid Oreo 8.1.0 My Question or IssueIve got a problem playing music via bluetooth. The music is muted while i get notifications. To solve it i neef to disconnect...
Account Premium Country Netherlands Device Oneplus 6 Anker soundcore pro + Operating System Android Oreo 8.1.0 My Question or Issue Ive got a problem playing musi...
Roadie
847 Views
1 replies
0 likes
PlanPremiumCountryPhilippines DeviceXiaomi Redmi 5AOperating SystemAndroid 7.1.2 My Question or IssueI've checked out other posts on this same issue but nothing seems to resolve it.Basically, my Android device won't keep the downloads it has. It'll d...
Plan Premium Country Philippines Device Xiaomi Redmi 5A Operating System Android 7.1.2 My Question or Issue I've checked out other posts on this same issue but nothing seems ...
Roadie
1081 Views
1 replies
0 likes
PlanPremiumCountry CanadaDeviceOnePlus 6Operating SystemOreo 8.1 July security patch My Question or Issue - Spotify (I only use bluetooth headphones with my device):App notification (So I don't need to turn on device fully to change music) only works...
Plan Premium Country Canada Device OnePlus 6 Operating System Oreo 8.1 July security patch My Question or Issue - Spotify (I only use bluetooth...
Casual Listener
7251 Views
21 replies
38 likes
