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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115300 Views

27 replies

4 likes

  • 115300 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231760 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231760 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591324 Views

79 replies

3 likes

  • 591324 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485743 Views

580 replies

42 likes

Account
Free
  • 485743 Views
  • 580 replies
  • 42 likes

Superuser Contribution Cannot connect to the internet on android

PlanPremiumCountryUkDeviceOneplus 3TOperating SystemOreo My Question or Issue I cannot connect to the internet in the app unless I am on wifi . I receive the message 'No internet connection available'. I have tried 4g, 3g, VPNs (different countries a...

Newbie

Plan Premium Country Uk Device Oneplus 3T Operating System Oreo   My Question or Issue  I cannot connect to the internet in the app unless I am on wifi . I receive the message 'No...

Peter

Spotify Legend

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
  • 0 likes

Superuser Contribution Download to Kindle using Premium for family

PlanPremiumOperating SystemAndroid Kindle My Question or Issue Hi, I have premium for family. As well as myself there are four family members, all using Kindles. I want to be able to use spotify on both of my kindles, my 7 inch Amazon Fire and my Kin...

Casual Listener

Plan Premium Operating System Android Kindle   My Question or Issue  Hi, I have premium for family. As well as myself there are four family members, all using Kindles. I want to be ab...

Peter

Spotify Legend

539 Views

1 replies

0 likes

  • 539 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android] Search Engine and Skipping Music

Plan: PremiumCountry: BrasilDevice: Xiaomi Rednote 4XOperating System: Android 7.0 My Question or Issue: I'm having two major problems problems using Spotify in my new phone, first, I can't pass the music unlimitedly, it stops after a certain ammount...

Newbie

Plan: Premium Country: Brasil Device: Xiaomi Rednote 4X Operating System: Android 7.0     My Question or Issue:  I'm having two major problems problems using Spotify in my ...

Peter

Spotify Legend

745 Views

1 replies

0 likes

bug
Music
Search
skip
Title
  • 745 Views
  • 1 replies
  • 0 likes

Superuser Contribution recently played strange songs

PlanPremiumCountrySlovakiaDeviceGalaxy 9Operating SystemAndroid OreoMy Question or IssueWhen I'm playing my playlist or songs, suddenly it stops and starts play song which I didn't play (totally different kind of music) and pop up info about new soun...

Newbie

Plan Premium Country Slovakia Device Galaxy 9 Operating System Android Oreo My Question or Issue When I'm playing my playlist or songs, suddenly it stops and starts play song which I di...

Peter

Spotify Legend

1220 Views

3 replies

0 likes

  • 1220 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Behind the Lyrics

PlanFreeCountryAmerica Device(Samsung Galaxy S7 edge) My Question or Issue Cannot get my btl to work.

Casual Listener

Plan Free Country America   Device (Samsung Galaxy S7 edge)     My Question or Issue  Cannot get my btl to work.

Katerina

Spotify Legend

853 Views

3 replies

0 likes

  • 853 Views
  • 3 replies
  • 0 likes

Who broke Spotify on android?

PlanPremium Country Australian S9+Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Spotify is major bugging out Tracks stop, notifications missing, unable to forward tracks Can you fire the intern?

Casual Listener

Plan Premium  Country  Australian  S9+ Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Spotify is major bugging out  Track...

601 Views

0 replies

1 likes

  • 601 Views
  • 0 replies
  • 1 likes

How to fast forward or rewind using my samsung watch

When using my Samsung S3 watch rather than using the scroll wheel to change to the next song could you use it to fast forward or rewind with in that song? I don't see any way to use my watch to rewind or fast forward if someone knows how that works p...

Casual Listener

   When using my Samsung S3 watch rather than using the scroll wheel to change to the next song could you use it to fast forward or rewind with in that song?  I don't see any way to u...

1952 Views

0 replies

3 likes

Userface
  • 1952 Views
  • 0 replies
  • 3 likes

[PLAYBACK] Songs quickly pausing and resuming after starting playback

PlanPremiumCountryBrazilDeviceMoto X4Operating SystemAndroid 8.0 My Question or IssueAfter playing a song anywhere in the app, it quickly pauses and then resumes (the song will play for one second, then pause for less than a second, then resume playi...

Newbie

Plan Premium Country Brazil Device Moto X4 Operating System Android 8.0   My Question or Issue After playing a song anywhere in the app, it quickly pauses and then resumes (the song wi...

566 Views

0 replies

0 likes

playback
Playback issue
Playback problem
  • 566 Views
  • 0 replies
  • 0 likes

Podcasts do not maintain position when paused or stopped

PlanPremiumCountry AUSDeviceOppoOperating SystemAndroid Windows 10 My Question or Issue This happens on both Windows and Andriod. Spotify loses the positions of podcasts which are generally over 20mins. This happens randomly and sparodicaly. I can't ...

Casual Listener

Plan Premium Country  AUS Device Oppo Operating System Android Windows 10   My Question or Issue   This happens on both Windows and Andriod. Spotify loses the positions of p...

Achmann007

Casual Listener

2716 Views

2 replies

7 likes

  • 2716 Views
  • 2 replies
  • 7 likes

To pause or not to pause

PremiumAustraliaSamsung Galaxy 9Everyday Spotify will pause at around the 10 minute mark. This will happen 4 or 5 times then stop pausing Tried all suggestions on community blog. Will happen when at home, out , using headset or stereo. Is a little an...

Casual Listener

Premium Australia Samsung Galaxy 9 Everyday Spotify will pause at around the 10 minute mark. This will happen 4 or 5 times then stop pausing   Tried all suggestions on community blog. &nbs...

311 Views

0 replies

0 likes

  • 311 Views
  • 0 replies
  • 0 likes

Superuser Contribution Liked from radio playlist disappeared

Plan fsmilyFree/PremiumCountry Android8 Rca maven pro I had a collection of songs on my liked from radio playlist and I just changed it's title to another playlist name and now I have no liked from radio list. When I like new stuff on radio it highli...

Roadie

Plan fsmily Free/Premium Country     Android8  Rca maven pro   I had a collection of songs on my liked from radio playlist and I just changed it's title to another playlis...

coalminecanary

Roadie

904 Views

2 replies

0 likes

  • 904 Views
  • 2 replies
  • 0 likes

Spotify only runs on background for 10minutes

PlanPremiumCountry NetherlandsDeviceHTC one M10Operating SystemAndroid 8.0.0 My Question or Issue Normally when i use Spotify it will run on the background when i play music. I can see the small Spotify symbol in the top left corner of my screen and ...

Casual Listener

Plan Premium Country  Netherlands Device HTC one M10 Operating System Android 8.0.0   My Question or Issue  Normally when i use Spotify it will run on the background when i p...

AeroZ

Composer

898 Views

1 replies

0 likes

background
playing
Spotify
stops
  • 898 Views
  • 1 replies
  • 0 likes

Spotify stops playing randomly

PlanPremium (student)Country NetherlandsDeviceOnePlus 6Operating SystemAndroid Oreo My Question or Issue Spotify stops playing in the middle of a song no matter how I listen to it on my phone (headphones, speaker, etc). Sometimes I can tap on another...

Newbie

Plan Premium (student) Country  Netherlands Device OnePlus 6 Operating System Android Oreo   My Question or Issue  Spotify stops playing in the middle of a song no matte...

AeroZ

Composer

8360 Views

7 replies

9 likes

  • 8360 Views
  • 7 replies
  • 9 likes

Superuser Contribution External SD card does not show in Spotify Settings

PlanPremiumCountryCzech Republic DeviceSony Xperia X Compact (F5321) (Build number 34.4.A.2.85)Operating SystemAndroid 8.0.0Spotify Version8.4.63.584 armV7 My Question or IssueI am having a problem to switch my storage to external SD card. Other apps...

Casual Listener

Plan Premium Country Czech Republic   Device Sony Xperia X Compact (F5321) (Build number 34.4.A.2.85) Operating System Android 8.0.0 Spotify Version 8.4.63.584 armV7   My Q...

petrkrejci

Casual Listener

1047 Views

2 replies

0 likes

  • 1047 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Layout

PlanPremiumCountry BrasilDeviceMoto G5Operating SystemAndroid My Question or Issue O meu spotify não atualizou em questão do visual, e já desinstalei varias vezes

Regular

Plan Premium Country  Brasil Device Moto G5 Operating System Android    My Question or Issue  O meu spotify não atualizou em questão do visual, e já desinstalei varias v...

HideonCandie

Regular

3724 Views

8 replies

0 likes

  • 3724 Views
  • 8 replies
  • 0 likes

Superuser Contribution Playback notification not showing

PlanPremiumCountry DeviceNote 8Operating SystemAndroid My Question or Issue I'll borrow from another post who has the same issue I'm having. 1. Notification Playback does not appear on the lock screen or the notification pane.After playing music for ...

Casual Listener

  Plan Premium Country   Device Note 8 Operating System Android   My Question or Issue  I'll borrow from another post who has the same issue I'm having.    ...

Turkiation

Casual Listener

2402 Views

2 replies

2 likes

playback
sync music
  • 2402 Views
  • 2 replies
  • 2 likes

Se traba canción cada vez que le doy play o al pasar a otra canción

Plan: PremiunPaís: MéxicoEquipo: Moto X4Sistema: Android 8.0.0Problema:El problema que tengo es que desde hace dos semanas que instale spotify en el Moto X4 cada vez que le doy play a una canción o le paso a otra canción se traba por unos milisegundo...

Newbie

Plan: Premiun País: México Equipo: Moto X4 Sistema: Android 8.0.0 Problema: El problema que tengo es que desde hace dos semanas que instale spotify en el Moto X4 cada vez que le doy play a una...

Ignitra

Casual Listener

1629 Views

2 replies

1 likes

  • 1629 Views
  • 2 replies
  • 1 likes

Spotify stops playing 10 minutes after "sleep" - Samsung S8

Plan: PremiumCountry: AustraliaDevice: Samsung Galaxy S8Operating System: Android Oreo I've noticed in the last few weeks that Spotify will stop streaming after exactly and reliably 10 minutes after putting the phone to sleep. I've gone to the power ...

Newbie

Plan: Premium Country: Australia Device: Samsung Galaxy S8 Operating System: Android Oreo   I've noticed in the last few weeks that Spotify will stop streaming after exactly and r...

jsannn

Community Legend

1024 Views

1 replies

1 likes

  • 1024 Views
  • 1 replies
  • 1 likes

No landscape mode on ANDROID?

PlanPremiumCountry Uruguay DeviceZTE Axon 7 MiniOperating SystemAndroid Por qué no puedo usar en mi coche la posición horizontal de spotify?Por qué para usar el control principal de la canción, con su portada, hay que tener el celular en poisición ve...

Newbie

Plan Premium Country Uruguay  Device ZTE Axon  7 Mini Operating System Android   Por qué no puedo usar en mi coche la posición horizontal de spotify? Por qué para usar el co...

438 Views

0 replies

0 likes

  • 438 Views
  • 0 replies
  • 0 likes

Can't login despite working connection to wifi

Hi,I use a trial spotify premium version which will change to the actual premium account in November. After a few days of usage that were without problems, I couldn't connect nor start my smartphone spotify-App anymore although I was perfectly connec...

Newbie

Hi, I use a trial spotify premium version which will change to the actual premium account in November. After a few days of usage that were without problems, I couldn't connect nor start my smartphon...

Luke

Community Legend

467 Views

1 replies

0 likes

  • 467 Views
  • 1 replies
  • 0 likes