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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115296 Views

27 replies

4 likes

  • 115296 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231726 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231726 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591299 Views

79 replies

3 likes

  • 591299 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485731 Views

580 replies

42 likes

Account
Free
  • 485731 Views
  • 580 replies
  • 42 likes

Spotify shows local file track was not downloaded to phone media, even though it was.

PlanPremiumCountryUSA DeviceSamsung Galaxy S5Operating SystemAndroid 6.0.1 Marshmallow / Windows 10Spotify Android8.4.70.666Spotify Windows1.0.89.313 My Question or IssueI have local files of music that are unavailable in the Spotify library showing ...

Casual Listener

Plan Premium Country USA  Device Samsung Galaxy S5 Operating System Android 6.0.1 Marshmallow / Windows 10 Spotify Android 8.4.70.666 Spotify Windows 1.0.89.313   My Question o...

418 Views

0 replies

0 likes

  • 418 Views
  • 0 replies
  • 0 likes

Phone Notification does not appear

PlanPremiumCountry USADevicePixel 2Operating SystemAndroid Pie My Question or Issue Hi,I will be playing music on my phone, but the notification drawer will not have the music I am playing within Spotify. I have to close Spotify and open it again bef...

Visitor

Plan Premium Country  USA Device Pixel 2 Operating System Android Pie   My Question or Issue   Hi, I will be playing music on my phone, but the notification drawer will not...

jsannn

Community Legend

673 Views

1 replies

0 likes

Android
Notification bar player
Notification panel
Notifications
  • 673 Views
  • 1 replies
  • 0 likes

Still not being able to share via insta stories.

PlanPremiumCountry RomaniaDeviceLenovo Moto ZOperating SystemAndroid Oreo 8.0.0My Question or IssueI've never been able to share songs via Insta Stories. I had patience, there were many more people being unable to do it. I got it then, it comes in wa...

Casual Listener

  Plan Premium Country  Romania Device Lenovo Moto Z Operating System Android Oreo 8.0.0 My Question or Issue I've never been able to share songs via Insta Stories. I had patience...

alexrsc

Casual Listener

1591 Views

8 replies

2 likes

  • 1591 Views
  • 8 replies
  • 2 likes

Superuser Contribution Track info keep freezing in my car

DeviceSamsung note 8 Car( mazda 3 2018 )My Question or IssueEvery time I turn my car on to listen to music the track info freeze but the music keep playing regularly, I know is not the car because I tried pandora, Google music etc and they work.It al...

Newbie

  Device Samsung note 8  Car( mazda 3 2018 ) My Question or Issue Every time I turn my car on to listen to music the track info freeze but the music keep playing regularly, I know is n...

Jemi

Spotify Legend

850 Views

1 replies

0 likes

  • 850 Views
  • 1 replies
  • 0 likes

Superuser Contribution Only a few local files have downloaded - why not the rest???

I have downloaded my playlist for offline use - all spotify tracks downloaded fine and 3 local files.However the remaining 30 or so local files did not and the playlist came up as download finished and the mmajority are still greyed out! Why is this?...

Casual Listener

I have downloaded my playlist for offline use - all spotify tracks downloaded fine and 3 local files. However the remaining 30 or so local files did not and the playlist came up as download finished...

Jemi

Spotify Legend

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes

Songs Skipping Midway

PlanPremiumCountryIrelandDeviceMoto G5Operating SystemAndroid 7.0 My Question or Issue Issue started this morning Midway through playing a song it will skip to the next song. This occurs on every single song. Have cleared cache, uninstalled and reins...

Casual Listener

 Plan Premium Country Ireland Device Moto G5 Operating System Android 7.0   My Question or Issue  Issue started this morning    Midway through playing a song it w...

PJGAR

Casual Listener

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes

Superuser Contribution Notifcation missing, playback stops, UI doesn't update

PlanPremium (for fricking years at this point)CountryUK DeviceSamsung Galaxy S9+Operating SystemAndroid 8.0.0Spotify version8.4.63.584 armV7 when first reported; now 8.4.70.666 armV7 My issueOriginally reported this a few months ago in https://commun...

Casual Listener

Plan Premium (for fricking years at this point) Country UK  Device Samsung Galaxy S9+ Operating System Android 8.0.0 Spotify version 8.4.63.584 armV7 when first reported; now 8.4.70.666...

Jemi

Spotify Legend

816 Views

3 replies

0 likes

  • 816 Views
  • 3 replies
  • 0 likes

Superuser Contribution App Force Closes

PlanPremiumCountry United StatesDevice(Samsung Galaxy Note Operating System(Android 8.0.0) My Question or Issue My Spotify app closes randomly. Why, I'm not sure. I'll be listening to music for about 15 mins, then all of a sudden....the app will forc...

Regular

Plan Premium Country  United States Device (Samsung Galaxy Note 😎 Operating System (Android 8.0.0)   My Question or Issue   My Spotify app closes randomly.  Why, I'm n...

Billy-J

Spotify Star

2247 Views

9 replies

1 likes

Android Support
Spotify Support
support
  • 2247 Views
  • 9 replies
  • 1 likes

Superuser Contribution App notification bar

PlanFree/PremiumCountryUnited StatesDeviceSamsung Galaxy 9 My Question or IssueSince the last few days, the spotify icon in the notification area/bar (normally allowing playback controls and going straight to the app while using other apps) has disap...

Newbie

Plan Free/Premium Country United States Device Samsung Galaxy 9   My Question or Issue Since the last few days, the spotify icon in the notification area/bar (normally allowing playback ...

Katerina

Spotify Legend

916 Views

1 replies

1 likes

  • 916 Views
  • 1 replies
  • 1 likes

Superuser Contribution multiple problems with spotify app

(USA, LG G6 running Android 8.0.0)For the past couple weeks I've been unable to skip more than a few tracks by swiping on the album covers, spotify doesn't show notifications, and liking music in the daily mix doesn't appear to do anything. help?

Newbie

(USA, LG G6 running Android 8.0.0) For the past couple weeks I've been unable to skip more than a few tracks by swiping on the album covers, spotify doesn't show notifications, and liking music in t...

Katerina

Spotify Legend

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Enable "time remaining" on Android

Long time premium user here recently switched to Android. On iOS, the desktop apps and even the webplayer it's possible to tap the track time (in the player view to the right of the scrubber) and change it to showing "time remaining" of the current t...

Casual Listener

Long time premium user here recently switched to Android.    On iOS, the desktop apps and even the webplayer it's possible to tap the track time (in the player view to the right of the sc...

Jemi

Spotify Legend

2752 Views

3 replies

1 likes

  • 2752 Views
  • 3 replies
  • 1 likes

Multiple bugs on Samsung Galaxy S8

Spotify seems to like to break on my new phone. The first bug I encountered is the photo included. Dont know how to describe it but it happens randomly when I open the app. The second bug I have encountered is that it wont show up in my notification ...

Newbie

Spotify seems to like to break on my new phone. The first bug I encountered is the photo included. Dont know how to describe it but it happens randomly when I open the app. The second bug I have enco...

jsannn

Community Legend

786 Views

1 replies

3 likes

  • 786 Views
  • 1 replies
  • 3 likes

I cannot store my music on SD card

Plan: PremiumCountry: US DeviceMotorola x4 - brand new12 gb free internal 60+ gb free sdOperating SystemAndroid Oreo - updated to latest What I've tried:Deleting cache, deleting data, deleting both, deleting them in different orderClean Re-installFor...

Casual Listener

Plan: Premium Country:  US   Device Motorola x4 - brand new 12 gb free internal 60+ gb free sd Operating System Android Oreo - updated to latest   What I've tried: ...

Dishwasher

Casual Listener

2157 Views

6 replies

0 likes

  • 2157 Views
  • 6 replies
  • 0 likes

Spotify restarts when I want to share a song?

PlanPremiumCountryUSADeviceGalaxy Note 8Operating SystemAndroid 8.0 My Question or IssueEvery time I want to share a song, the app starts each time I press the Share button from the song menu. (8/27/18 Update)I have tried the method of uninstalling m...

Casual Listener

Plan Premium Country USA Device Galaxy Note 8 Operating System Android 8.0   My Question or Issue Every time I want to share a song, the app starts each time I press the Share button f...

MeowMeow420

Newbie

6033 Views

38 replies

12 likes

  • 6033 Views
  • 38 replies
  • 12 likes

Superuser Contribution Spotify keeps playing stuff in the middle of my queue

PlanPremium Country US (specifically Seattle WA) DeviceGoogle Pixel XL Operating SystemAndroid 9 My Question or Issue All week, consistently when I play music, whether I play an album or shuffle a playlist, a podcast I listen to will randomly play in...

Newbie

Plan Premium   Country  US (specifically Seattle WA)   Device Google Pixel XL   Operating System Android 9   My Question or Issue  All week, consistently wh...

Guido

Spotify Legend

1332 Views

1 replies

0 likes

  • 1332 Views
  • 1 replies
  • 0 likes

Spotify not showing in the notification panel

Hello,While playing songs, Spotify doesn't show on the notification panel randomly. It comes up by itself sometimes. PlanPremiumCountry SingaporeDeviceSamsung Note 8Operating SystemAndroid 8.0.0 Thanks

Newbie

Hello, While playing songs, Spotify doesn't show on the notification panel randomly. It comes up by itself sometimes.   Plan Premium Country  Singapore Device Samsung Note 8 Operat...

jsannn

Community Legend

711 Views

1 replies

0 likes

Android
Notification panel
  • 711 Views
  • 1 replies
  • 0 likes

Superuser Contribution P20 pro lockscreen widget

Hi there, I've just made the leap from IPhone to android after many year. Unfortunately I can't get the little widget on the lockscreen to allow you to pause/skip tracks! I have a Huawei P20 pro, I've seen that other people have managed it but I need...

Casual Listener

Hi there,   I've just made the leap from IPhone to android after many year. Unfortunately I can't get the little widget on the lockscreen to allow you to pause/skip tracks! I have a Huawei P20...

Guido

Spotify Legend

1722 Views

1 replies

0 likes

Android
  • 1722 Views
  • 1 replies
  • 0 likes

Automatic music reproduction on other devices

Good Morning,I noticed that sometimes the app on my mobile phone (Huawei P9) tries to connect to an external device. THe problem is that I don't know why, because there aren't devices in my network. After asking me if I want to continue listening mus...

Casual Listener

Good Morning, I noticed that sometimes the app on my mobile phone (Huawei P9) tries to connect to an external device. THe problem is that I don't know why, because there aren't devices in my network...

Loxer

Community Legend

710 Views

3 replies

0 likes

  • 710 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Visual Overlay Bug Note 8

1.PNG2.PNG PlanPremiumCountry USDeviceNote 8Operating SystemAndroid Oreo 8.0.0Samsung Experience 9.0Kernel 4.4.78-13949550 My Question or IssueI am getting this strange issue sometimes when i relaunch the app after it has been running in the backgrou...

Regular

  1.PNG 2.PNG   Plan Premium Country  US Device Note 8 Operating System Android Oreo 8.0.0 Samsung Experience 9.0 Kernel 4.4.78-13949550   My Question or Issue I a...

Katerina

Spotify Legend

1305 Views

3 replies

0 likes

  • 1305 Views
  • 3 replies
  • 0 likes

Android and Chromecast out of sync after ~10 minutes

PlanPremiumCountryUSDeviceGoogle Pixel 2Operating SystemAndroid 9My Question or IssueAfter about 10-20 minutes of Spotify being in the background playing via Chromecast, if I return to Spotify, the "connection" with my Chromecast isn't fully function...

Newbie

  Plan Premium Country US Device Google Pixel 2 Operating System Android 9 My Question or Issue After about 10-20 minutes of Spotify being in the background playing via Chromecast, if ...

946 Views

0 replies

9 likes

Chromecast Android
  • 946 Views
  • 0 replies
  • 9 likes