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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 839249 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 839249 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13596 Views
  • 1 replies
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  • 13596 Views
  • 1 replies
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Spotify using 1.8 gb of internal memory on Android marshmalloe

WTF??? My SD Card has all the Spotify Files on it, but a uninstall and reinstall of Spotify shows the App using 1.8 gb of internal memory. Can somebody explain this? I have read other threads but still am puzzled as to why this is happening. Thanks i...

  • Casual Listener
  • WTF??? My SD Card has all the Spotify Files on it, but a uninstall and reinstall of Spotify shows the App using 1.8 gb of internal memory. Can somebody explain this? I have read other threads but sti...
  • Nate900
  • Newbie
  • 29028 Views
  • 7 replies
  • 1 likes
  • 29028 Views
  • 7 replies
  • 1 likes

samsung tablet A behind the lyrics not working

I have a Samsung Tablet A with Pen and the Behind the Lyrics does not work/show on the tablet. I have uninstalled/reinstalled the app. I am sure i have picked a song that hast the lyrics (i see them on my phone app). I have checked my settings and th...

  • Casual Listener
  • I have a Samsung Tablet A  with Pen and the Behind the Lyrics does not work/show on the tablet.  I have uninstalled/reinstalled the app.  I am sure i have picked a song that hast the l...
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  • 149 Views
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Bug

Hii anyone also has the problem that sometime the song is played in full screen and sometime not?

  • Casual Listener
  • Hii anyone also has the problem that sometime the song is played in full screen and sometime not? 
  • 103 Views
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  • 103 Views
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Samsung s8 clear view cover controls

I've tried searching for this online, but haven't found anything.. On my samsung s8, with clear view cover, i'm not able to use spotify controls from the cover. I just updated android on it, so maybe that has something to do with it? I was able to us...

  • Casual Listener
  • I've tried searching for this online, but haven't found anything..   On my samsung s8, with clear view cover, i'm not able to use spotify controls from the cover. I just updated android o...
  • 452 Views
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  • 452 Views
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Can't log in on android

I can’t log in to Spotify on android, even after reinstalling the app multiple times and resetting my password. I have tried to log in with both Facebook and my username to no avail. Can you please look into this issue?

  • Visitor
  • I can’t log in to Spotify on android, even after reinstalling the app multiple times and resetting my password. I have tried to log in with both Facebook and my username to no avail. Can you please l...
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  • 43 Views
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Will devs fix the lockscreen for TouchWiz already?

Seriouly this is so annoying cant even see the album art without clicking that small thing on my lockscreen. When will it fixed ?

  • Casual Listener
  • Seriouly this is so annoying cant even see the album art without clicking that small thing on my lockscreen. When will it fixed ?
  • 101 Views
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  • 101 Views
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On behalf of all free android users, You suck.

As many other people, a couple days ago i recieved the email telling me i was to stop using a modified app and i did, even went one step forward and completely stoped using the app altogether. Lets face it, your buisness model sucks on the android pl...

  • Regular
  • As many other people, a couple days ago i recieved the email telling me i was to stop using a modified app and i did, even went one step forward and completely stoped using the app altogether. &nbsp...
  • AlexFDR
  • Regular
  • 7657 Views
  • 4 replies
  • 25 likes
  • 7657 Views
  • 4 replies
  • 25 likes

Solved!! Delete cache and saved data

So I want to delete/un-download the songs I have downloaded to my offline mode, so I can clear some space on my smart-phone, and I was wondering if using the setting "Delete cache and saved data", under "Other" would be the easiest way. But would tha...

  • Newbie
  • So I want to delete/un-download the songs I have downloaded to my offline mode, so I can clear some space on my smart-phone, and I was wondering if using the setting "Delete cache and saved data", un...
  • Joe
  • Community Legend
  • 2808 Views
  • 1 replies
  • 0 likes
  • 2808 Views
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Superuser Contribution how to change storage location

So I have premium, and I am trying to change the storage location from internal storage to my phone, as I have run out of space in internal, but have loads of space of my phone, but I can't find a way to change it. I have already tried looking in the...

  • Casual Listener
  • So I have premium, and I am trying to change the storage location from internal storage to my phone, as I have run out of space in internal, but have loads of space of my phone, but I can't find a wa...
  • K00lDudE1
  • Casual Listener
  • 2055 Views
  • 2 replies
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  • 2055 Views
  • 2 replies
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Superuser Contribution Downloads not saving keeps deleting after downloaded then green signal dissappear

Spoiler (Highlight to read) Downloaded all songs and playlists after they deleted themselves .just finished and now its done it again .nothing downloaded 15 gb music downloaded twice now .Im using an sd card no virus .just keeps doingthis since last ...

  • Casual Listener
  •   Downloaded all songs and playlists after they deleted themselves .just finished and now its done it again .nothing downloaded  15 gb music downloaded twice now . Im using an sd card no...
  • dwalkertinonee
  • Casual Listener
  • 168 Views
  • 2 replies
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  • 168 Views
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The "No storage area found" problem

Hello So... Spotify just came out for my country. But now that I finnalf got it .. I can't open it up. I install it. I tap on the app and it opens up,shows a grey screen for a second or two then closes and the "No Storage Area Found" notification pop...

  • Newbie
  • Hello   So... Spotify just came out for my country. But now that I finnalf got it .. I can't open it up. I install it. I tap on the app and it opens up,shows a grey screen for a second or two ...
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  • 254 Views
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Wont let me log in

Spotify won't let me login, i entered my username and password, press on the login button it loads for a few secondes and stops. It doesn't enter AT ALL!I've tried my email instead of username, tried resetting my password, and tried logging in from t...

  • Casual Listener
  • Spotify won't let me login, i entered my username and password, press on the login button  it loads for a few secondes and stops. It doesn't enter AT ALL! I've tried my email instead of usernam...
  • KevinTheUnicorn
  • Casual Listener
  • 131 Views
  • 1 replies
  • 0 likes
  • 131 Views
  • 1 replies
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Spotify on Philips 55PUS8809

For several weeks Spotify connect stopped working on my Philips 55PUS8809.-TV reset to factory defaults-Last Android TV Software Update installed-Spotify Software (re-) installed on all devices Playing Spotify on PC and Handy works perfect, even the ...

  • Newbie
  • For several weeks Spotify connect stopped working on my Philips 55PUS8809. -TV reset to factory defaults -Last Android TV Software Update installed -Spotify Software (re-) installed on all devices...
  • Sotravelling
  • Newbie
  • 265 Views
  • 1 replies
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  • 265 Views
  • 1 replies
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Spotify Offline with Samsung Gear S3

I'm trying to use my Gear S3 along with Spotify so that I can go running with my watch holding the music that I downloaded. I have already downloaded a playlist on the Gear S3 and the music shows that is is downloaded, however if I want to pair my bl...

  • Newbie
  • I'm trying to use my Gear S3 along with Spotify so that I can go running with my watch holding the music that I downloaded. I have already downloaded a playlist on the Gear S3 and the music shows tha...
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  • 966 Views
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Solved!! New Spotify Equalizer

On the new Spotify Music Android app the Equalizer settings are missing.I have no interest in bass bost or surround sound effects, I would like to adjust the different frequencies like I could on the old app. Also if I make a change in the Audio Effe...

  • Casual Listener
  • On the new Spotify Music Android app the Equalizer settings are missing.I have no interest in bass bost or surround sound effects, I would like to adjust the different frequencies like I could on the...
  • lizabee43
  • Newbie
  • 4045 Views
  • 5 replies
  • 2 likes
  • 4045 Views
  • 5 replies
  • 2 likes

Login on phone doesn't work

Hey there, I am a user of spotify premium and my phone login simply wont work anymore since i changed my country for holidays. I tried to change the password and reinstall the app but nothing happens when i try to connect to the spotify music app. It...

  • Newbie
  • Hey there,  I am a user of spotify premium and my phone login simply wont work anymore since i changed my country for holidays. I tried to change the password and reinstall the app but nothing ...
  • 53 Views
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  • 53 Views
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LG G3 - Chromecast: Kann zur Zeit nicht abgespielt werden

Kann Spotify auf meinem LG G3 nicht auf meine Chromecast Geräte sendenFolgende Meldung Alle anderen Apps funktionieren mit Chromecast tadellos.Kann mir jemand helfen?Viele Grüße

Screenshot_2016-07-05-21-13-48.png
  • Newbie
  • Kann Spotify auf meinem LG G3 nicht auf meine Chromecast Geräte senden Folgende Meldung  Alle anderen Apps funktionieren mit Chromecast tadellos. Kann mir jemand helfen? Viele Grüße
  • KevinHP
  • Newbie
  • 3432 Views
  • 1 replies
  • 2 likes
  • 3432 Views
  • 1 replies
  • 2 likes

Spotify Crashes when storing an Album to my Library

I'm using Android 7 with Spotify 8.4.43.632 armV7. The App is crashing when trying to save an another album to my Library. I deleted cache, all data and at least I did a reinstallion. Still the same. Now I opened the Desktop app on Windows and there ...

  • Casual Listener
  • I'm using Android 7 with Spotify 8.4.43.632 armV7. The App is crashing when trying to save an another album to my Library. I deleted cache, all data and at least I did a reinstallion.   Still ...
  • 98 Views
  • 0 replies
  • 0 likes
  • 98 Views
  • 0 replies
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Solved!! Deleted song from saved songs

So my phone has been acting up lately and it just deleted a song I really liked from my saved music. And its only a single song that I can't remember the name of and its irritating I can't get it back with the playlist recovery. What can I do?

  • Newbie
  • So my phone has been acting up lately and it just deleted a song I really liked from my saved music. And its only a single song that I can't remember the name of and its irritating I can't get it bac...
  • CzechFencer
  • Composer
  • 565 Views
  • 1 replies
  • 0 likes
  • 565 Views
  • 1 replies
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Extreme quality

Help! The flow quality spontaneously switches to automatic mode.

  • Casual Listener
  • Help! The flow quality spontaneously switches to automatic mode.
  • riversider206
  • Casual Listener
  • 246 Views
  • 2 replies
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  • 246 Views
  • 2 replies
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Env: prod