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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118799 Views

27 replies

4 likes

  • 118799 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239669 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239669 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600531 Views

79 replies

3 likes

  • 600531 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492973 Views

581 replies

42 likes

Account
Free
  • 492973 Views
  • 581 replies
  • 42 likes

Solved!!Superuser Contribution Layout

PlanPremiumCountry BrasilDeviceMoto G5Operating SystemAndroid My Question or Issue O meu spotify não atualizou em questão do visual, e já desinstalei varias vezes

Regular

Plan Premium Country  Brasil Device Moto G5 Operating System Android    My Question or Issue  O meu spotify não atualizou em questão do visual, e já desinstalei varias v...

HideonCandie

Regular

3758 Views

8 replies

0 likes

  • 3758 Views
  • 8 replies
  • 0 likes

Superuser Contribution Playback notification not showing

PlanPremiumCountry DeviceNote 8Operating SystemAndroid My Question or Issue I'll borrow from another post who has the same issue I'm having. 1. Notification Playback does not appear on the lock screen or the notification pane.After playing music for ...

Casual Listener

  Plan Premium Country   Device Note 8 Operating System Android   My Question or Issue  I'll borrow from another post who has the same issue I'm having.    ...

Turkiation

Casual Listener

2420 Views

2 replies

2 likes

playback
sync music
  • 2420 Views
  • 2 replies
  • 2 likes

Se traba canción cada vez que le doy play o al pasar a otra canción

Plan: PremiunPaís: MéxicoEquipo: Moto X4Sistema: Android 8.0.0Problema:El problema que tengo es que desde hace dos semanas que instale spotify en el Moto X4 cada vez que le doy play a una canción o le paso a otra canción se traba por unos milisegundo...

Newbie

Plan: Premiun País: México Equipo: Moto X4 Sistema: Android 8.0.0 Problema: El problema que tengo es que desde hace dos semanas que instale spotify en el Moto X4 cada vez que le doy play a una...

Ignitra

Casual Listener

1639 Views

2 replies

1 likes

  • 1639 Views
  • 2 replies
  • 1 likes

Spotify stops playing 10 minutes after "sleep" - Samsung S8

Plan: PremiumCountry: AustraliaDevice: Samsung Galaxy S8Operating System: Android Oreo I've noticed in the last few weeks that Spotify will stop streaming after exactly and reliably 10 minutes after putting the phone to sleep. I've gone to the power ...

Newbie

Plan: Premium Country: Australia Device: Samsung Galaxy S8 Operating System: Android Oreo   I've noticed in the last few weeks that Spotify will stop streaming after exactly and r...

jsannn

Community Legend

1031 Views

1 replies

1 likes

  • 1031 Views
  • 1 replies
  • 1 likes

No landscape mode on ANDROID?

PlanPremiumCountry Uruguay DeviceZTE Axon 7 MiniOperating SystemAndroid Por qué no puedo usar en mi coche la posición horizontal de spotify?Por qué para usar el control principal de la canción, con su portada, hay que tener el celular en poisición ve...

Newbie

Plan Premium Country Uruguay  Device ZTE Axon  7 Mini Operating System Android   Por qué no puedo usar en mi coche la posición horizontal de spotify? Por qué para usar el co...

444 Views

0 replies

0 likes

  • 444 Views
  • 0 replies
  • 0 likes

Can't login despite working connection to wifi

Hi,I use a trial spotify premium version which will change to the actual premium account in November. After a few days of usage that were without problems, I couldn't connect nor start my smartphone spotify-App anymore although I was perfectly connec...

Newbie

Hi, I use a trial spotify premium version which will change to the actual premium account in November. After a few days of usage that were without problems, I couldn't connect nor start my smartphon...

Luke

Community Legend

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
  • 0 likes

Spotify shows local file track was not downloaded to phone media, even though it was.

PlanPremiumCountryUSA DeviceSamsung Galaxy S5Operating SystemAndroid 6.0.1 Marshmallow / Windows 10Spotify Android8.4.70.666Spotify Windows1.0.89.313 My Question or IssueI have local files of music that are unavailable in the Spotify library showing ...

Casual Listener

Plan Premium Country USA  Device Samsung Galaxy S5 Operating System Android 6.0.1 Marshmallow / Windows 10 Spotify Android 8.4.70.666 Spotify Windows 1.0.89.313   My Question o...

422 Views

0 replies

0 likes

  • 422 Views
  • 0 replies
  • 0 likes

Phone Notification does not appear

PlanPremiumCountry USADevicePixel 2Operating SystemAndroid Pie My Question or Issue Hi,I will be playing music on my phone, but the notification drawer will not have the music I am playing within Spotify. I have to close Spotify and open it again bef...

Visitor

Plan Premium Country  USA Device Pixel 2 Operating System Android Pie   My Question or Issue   Hi, I will be playing music on my phone, but the notification drawer will not...

jsannn

Community Legend

687 Views

1 replies

0 likes

Android
Notification bar player
Notification panel
Notifications
  • 687 Views
  • 1 replies
  • 0 likes

Still not being able to share via insta stories.

PlanPremiumCountry RomaniaDeviceLenovo Moto ZOperating SystemAndroid Oreo 8.0.0My Question or IssueI've never been able to share songs via Insta Stories. I had patience, there were many more people being unable to do it. I got it then, it comes in wa...

Casual Listener

  Plan Premium Country  Romania Device Lenovo Moto Z Operating System Android Oreo 8.0.0 My Question or Issue I've never been able to share songs via Insta Stories. I had patience...

alexrsc

Casual Listener

1604 Views

8 replies

2 likes

  • 1604 Views
  • 8 replies
  • 2 likes

Superuser Contribution Track info keep freezing in my car

DeviceSamsung note 8 Car( mazda 3 2018 )My Question or IssueEvery time I turn my car on to listen to music the track info freeze but the music keep playing regularly, I know is not the car because I tried pandora, Google music etc and they work.It al...

Newbie

  Device Samsung note 8  Car( mazda 3 2018 ) My Question or Issue Every time I turn my car on to listen to music the track info freeze but the music keep playing regularly, I know is n...

Jemi

Spotify Legend

855 Views

1 replies

0 likes

  • 855 Views
  • 1 replies
  • 0 likes

Superuser Contribution Only a few local files have downloaded - why not the rest???

I have downloaded my playlist for offline use - all spotify tracks downloaded fine and 3 local files.However the remaining 30 or so local files did not and the playlist came up as download finished and the mmajority are still greyed out! Why is this?...

Casual Listener

I have downloaded my playlist for offline use - all spotify tracks downloaded fine and 3 local files. However the remaining 30 or so local files did not and the playlist came up as download finished...

Jemi

Spotify Legend

376 Views

1 replies

0 likes

  • 376 Views
  • 1 replies
  • 0 likes

Songs Skipping Midway

PlanPremiumCountryIrelandDeviceMoto G5Operating SystemAndroid 7.0 My Question or Issue Issue started this morning Midway through playing a song it will skip to the next song. This occurs on every single song. Have cleared cache, uninstalled and reins...

Casual Listener

 Plan Premium Country Ireland Device Moto G5 Operating System Android 7.0   My Question or Issue  Issue started this morning    Midway through playing a song it w...

PJGAR

Casual Listener

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
  • 0 likes

Superuser Contribution Notifcation missing, playback stops, UI doesn't update

PlanPremium (for fricking years at this point)CountryUK DeviceSamsung Galaxy S9+Operating SystemAndroid 8.0.0Spotify version8.4.63.584 armV7 when first reported; now 8.4.70.666 armV7 My issueOriginally reported this a few months ago in https://commun...

Casual Listener

Plan Premium (for fricking years at this point) Country UK  Device Samsung Galaxy S9+ Operating System Android 8.0.0 Spotify version 8.4.63.584 armV7 when first reported; now 8.4.70.666...

Jemi

Spotify Legend

830 Views

3 replies

0 likes

  • 830 Views
  • 3 replies
  • 0 likes

Superuser Contribution App Force Closes

PlanPremiumCountry United StatesDevice(Samsung Galaxy Note Operating System(Android 8.0.0) My Question or Issue My Spotify app closes randomly. Why, I'm not sure. I'll be listening to music for about 15 mins, then all of a sudden....the app will forc...

Regular

Plan Premium Country  United States Device (Samsung Galaxy Note 😎 Operating System (Android 8.0.0)   My Question or Issue   My Spotify app closes randomly.  Why, I'm n...

Billy-J

Spotify Star

2268 Views

9 replies

1 likes

Android Support
Spotify Support
support
  • 2268 Views
  • 9 replies
  • 1 likes

Superuser Contribution App notification bar

PlanFree/PremiumCountryUnited StatesDeviceSamsung Galaxy 9 My Question or IssueSince the last few days, the spotify icon in the notification area/bar (normally allowing playback controls and going straight to the app while using other apps) has disap...

Newbie

Plan Free/Premium Country United States Device Samsung Galaxy 9   My Question or Issue Since the last few days, the spotify icon in the notification area/bar (normally allowing playback ...

Katerina

Spotify Legend

925 Views

1 replies

1 likes

  • 925 Views
  • 1 replies
  • 1 likes

Superuser Contribution multiple problems with spotify app

(USA, LG G6 running Android 8.0.0)For the past couple weeks I've been unable to skip more than a few tracks by swiping on the album covers, spotify doesn't show notifications, and liking music in the daily mix doesn't appear to do anything. help?

Newbie

(USA, LG G6 running Android 8.0.0) For the past couple weeks I've been unable to skip more than a few tracks by swiping on the album covers, spotify doesn't show notifications, and liking music in t...

Katerina

Spotify Legend

490 Views

1 replies

0 likes

  • 490 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Enable "time remaining" on Android

Long time premium user here recently switched to Android. On iOS, the desktop apps and even the webplayer it's possible to tap the track time (in the player view to the right of the scrubber) and change it to showing "time remaining" of the current t...

Casual Listener

Long time premium user here recently switched to Android.    On iOS, the desktop apps and even the webplayer it's possible to tap the track time (in the player view to the right of the sc...

Jemi

Spotify Legend

2780 Views

3 replies

1 likes

  • 2780 Views
  • 3 replies
  • 1 likes

Multiple bugs on Samsung Galaxy S8

Spotify seems to like to break on my new phone. The first bug I encountered is the photo included. Dont know how to describe it but it happens randomly when I open the app. The second bug I have encountered is that it wont show up in my notification ...

Newbie

Spotify seems to like to break on my new phone. The first bug I encountered is the photo included. Dont know how to describe it but it happens randomly when I open the app. The second bug I have enco...

jsannn

Community Legend

793 Views

1 replies

3 likes

  • 793 Views
  • 1 replies
  • 3 likes

I cannot store my music on SD card

Plan: PremiumCountry: US DeviceMotorola x4 - brand new12 gb free internal 60+ gb free sdOperating SystemAndroid Oreo - updated to latest What I've tried:Deleting cache, deleting data, deleting both, deleting them in different orderClean Re-installFor...

Casual Listener

Plan: Premium Country:  US   Device Motorola x4 - brand new 12 gb free internal 60+ gb free sd Operating System Android Oreo - updated to latest   What I've tried: ...

Dishwasher

Casual Listener

2197 Views

6 replies

0 likes

  • 2197 Views
  • 6 replies
  • 0 likes

Spotify restarts when I want to share a song?

PlanPremiumCountryUSADeviceGalaxy Note 8Operating SystemAndroid 8.0 My Question or IssueEvery time I want to share a song, the app starts each time I press the Share button from the song menu. (8/27/18 Update)I have tried the method of uninstalling m...

Casual Listener

Plan Premium Country USA Device Galaxy Note 8 Operating System Android 8.0   My Question or Issue Every time I want to share a song, the app starts each time I press the Share button f...

MeowMeow420

Newbie

6110 Views

38 replies

12 likes

  • 6110 Views
  • 38 replies
  • 12 likes