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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107390 Views

26 replies

3 likes

  • 107390 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217331 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217331 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571442 Views

79 replies

3 likes

  • 571442 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470755 Views

577 replies

40 likes

Account
Free
  • 470755 Views
  • 577 replies
  • 40 likes

Help about liking an album

When i like an album its automatically likes all the songs in it, but it's not appear in my favorite songs, i'm using free version on android

Casual Listener

When i like an album its automatically likes all the songs in it, but it's not appear in my favorite songs, i'm using free version on android

Jose_M

Spotify Star

2243 Views

3 replies

1 likes

  • 2243 Views
  • 3 replies
  • 1 likes

Superuser Contribution Music stops or volume goes down when listening on background

PlanFree/PremiumCountry France DeviceHuawei P10 liteOperating SystemAndroid My Question or IssueHello,I have a problem with the app when I go on internet in the same time. The music stops if there is a video on the internet tab even if I don't watch ...

Newbie

Plan Free/Premium Country  France  Device Huawei P10 lite Operating System Android    My Question or Issue Hello, I have a problem with the app when I go on internet in...

TomLegend

Spotify Legend

942 Views

1 replies

0 likes

Android
music stops
volume bug
  • 942 Views
  • 1 replies
  • 0 likes

Superuser Contribution (Android)Now playing notification vanishing while playing songs

PlanPremiumCountry BrazilDeviceSamsung Galaxy Note 8Operating SystemAndroid Oreo My Question or Issue After a while listening to my songs, the now playing notification vanishes, but the song keeps playing, I open the app again and it shows me as if I...

Newbie

Plan Premium Country  Brazil Device Samsung Galaxy Note 8 Operating System Android Oreo   My Question or Issue  After a while listening to my songs, the now playing noti...

TomLegend

Spotify Legend

932 Views

1 replies

1 likes

Android
Now playing
pop up
  • 932 Views
  • 1 replies
  • 1 likes

Speed up android

I don't understand, why it takes minues to open a playlist. And often it's failing.Koomoot, Google Maps, OsmAnd, TomTom... are able to handle data of hundreds of gigabytes. But it seems Spotify is not able to open a synchronized playlist of twenty so...

Roadie

I don't understand, why it takes minues to open a playlist. And often it's failing. Koomoot, Google Maps, OsmAnd, TomTom... are able to handle data of hundreds of gigabytes. But it seems Spotify is ...

Kalmora

Roadie

731 Views

1 replies

0 likes

  • 731 Views
  • 1 replies
  • 0 likes

No "see all albums" button for CHVRCHES

PlanPremiumCountryUSDeviceSamsung Galaxy 8 My Question or IssueThere is no "see all albums" option for CHVRCHES on both my spotify app and web player.

Regular

Plan Premium Country US Device Samsung Galaxy 8   My Question or Issue There is no "see all albums" option for CHVRCHES on both my spotify app and web player.  

songassistant

Composer

836 Views

3 replies

0 likes

  • 836 Views
  • 3 replies
  • 0 likes

Músicas

Eu salvo as músicas mas elas só aparecem em Playlist, as mais antigas então em "Músicas" mas as que baixei agora não..

Newbie

Eu salvo as músicas mas elas só aparecem em Playlist, as mais antigas então em "Músicas" mas as que baixei agora não..

Bittencourt

Spotify Star

503 Views

1 replies

0 likes

  • 503 Views
  • 1 replies
  • 0 likes

Superuser Contribution Notification Missing

Hi, I've noticed that sometimes when i'm using Spotify, the notification that shows which music is being played disapears from the status bar. I no longer get the status of the app and the controls from the lock screen are missing too. This usualy ha...

Newbie

Hi,    I've noticed that sometimes when i'm using Spotify, the notification that shows which music is being played disapears from the status bar. I no longer get the status of the app and...

manicdan

Newbie

2133 Views

5 replies

3 likes

Android
bug
  • 2133 Views
  • 5 replies
  • 3 likes

Whenever I select a song from search, it will start playing the radio instead of the song

PlanPremiumCountry NetherlandsDeviceNokia 6.1Operating SystemAndroidOreo My Question or IssueWhenever I select a song from search, it will start playing the radio instead of the song. If I go to the album and press the song there, it will start playi...

Newbie

  Plan Premium Country  Netherlands Device Nokia 6.1 Operating System AndroidOreo   My Question or Issue Whenever I select a song from search, it will start playing the radi...

476 Views

0 replies

0 likes

  • 476 Views
  • 0 replies
  • 0 likes

App does not work correctly on Samsung S8

PlanPremiumCountry Samsung S8Operating SystemAndroid Oreo My app does not change display with the changing song, it displays the play icon even when the track is playing or will continue to display the pause icon when it shouldn't. It doesn't properl...

Newbie

Plan Premium Country  Samsung S8 Operating System Android Oreo   My app does not change display with the changing song, it displays the play icon even when the track is playing or wi...

482 Views

0 replies

1 likes

  • 482 Views
  • 0 replies
  • 1 likes

Solved!! Previews

I have just upgraded my android phone and tried to start another premium profile. What is going on with this software! PlanFree CountryUK Operating SystemAndroid My Question or Issue Problems Won't let me listen to full songs. The lay out has changed...

Casual Listener

I have just upgraded my android phone and tried to start another premium profile.      What is going on with this software!            Plan Free...

AnnieA

Casual Listener

1024 Views

2 replies

0 likes

preview
  • 1024 Views
  • 2 replies
  • 0 likes

Can't shuffle local songs on mobile

PlanPremiumCountry SwedenDeviceSamsung galaxy 5 neoOperating SystemAndroid My Question or Issuescreenshot I have local files on my computer that I've synced to my phone. I used to be able to play them just fine. Now the local songs are greyed out and...

Newbie

Plan Premium Country  Sweden Device Samsung galaxy 5 neo Operating System Android   My Question or Issue screenshot  I have local files on my computer that I've synced to ...

513 Views

0 replies

0 likes

  • 513 Views
  • 0 replies
  • 0 likes

Bugs and Issues

PlanPremiumCountry IrelandDeviceSamsung Note 8Operating SystemAndroid 8.0.0 Having serious issues with spotify Android lately including the following, please can you provide a working update:Notification controls disappeared from lockscreen – forcing...

Newbie

Plan Premium Country  Ireland Device Samsung Note 8 Operating System Android 8.0.0   Having serious issues with spotify Android lately including the following, please can you provi...

AeroZ

Composer

3530 Views

1 replies

2 likes

  • 3530 Views
  • 1 replies
  • 2 likes

Superuser Contribution Hundreds of songs missing from favorites

My Question or Issue My spotify app does not show the vast majority of my favorite songs. Ive deleted cached data and reinstalled the app multiple times and they still dont appear. This is wack. About to switch music apps

Newbie

    My Question or Issue  My spotify app does not show the vast majority of my favorite songs. Ive deleted cached data and reinstalled the app multiple times and they still dont app...

TomLegend

Spotify Legend

732 Views

1 replies

0 likes

  • 732 Views
  • 1 replies
  • 0 likes

"Playing from your library" doesn't show current song

PlanFamily PremiumCountry USA DeviceSamsung S9+Operating SystemAndroid OreoSpotify Version8.4.70.666 armV7 My Question or Issue While playing songs, the "currently playing" song doesn't change. I hear the next song, but it isn't displaying properly. ...

Casual Listener

Plan Family Premium Country  USA   Device Samsung S9+ Operating System Android Oreo Spotify Version 8.4.70.666 armV7   My Question or Issue  While playing songs,...

454 Views

0 replies

0 likes

  • 454 Views
  • 0 replies
  • 0 likes

Superuser Contribution "offline" error in search

PlanPremiumDeviceSamsung A320FLOperating SystemAndroid Oreo My Question or Issuenote: i don't keep mobile data turned on all the time.Sometimes i encounter this error with the data turned on: i can listen online to music but i cannot use the search f...

Visitor

Plan Premium Device Samsung A320FL Operating System Android Oreo   My Question or Issue note: i don't keep mobile data turned on all the time. Sometimes i encounter this ...

TomLegend

Spotify Legend

630 Views

1 replies

2 likes

  • 630 Views
  • 1 replies
  • 2 likes

Superuser Contribution Browse, Search and Radio not working.

PlanPremiumCountryAustralia DeviceSamsung Galaxy S8Operating SystemAndroid Oreo 8.0 My Question or Issue For the past few weeks the Browse, Search and Radio features have refused to work consistently. After using the app for a while (let's say anywhe...

Newbie

Plan Premium Country Australia  Device Samsung Galaxy S8 Operating System Android Oreo 8.0   My Question or Issue  For the past few weeks the Browse, Search and Radio feature...

TomLegend

Spotify Legend

1191 Views

1 replies

6 likes

  • 1191 Views
  • 1 replies
  • 6 likes

Podcast Download Management

PlanPremiumCountryUnited States DeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue With the most recent update did Spotify remove the download manager for podcasts? Now its a pain to manage and quickly download podcasts.

Casual Listener

Plan Premium Country United States   Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue  With the most recent update did Spotify remove the do...

522 Views

0 replies

0 likes

  • 522 Views
  • 0 replies
  • 0 likes

Problème connexion Spotify premium family

Bonjour, je suis connecté depuis plusieurs mois sur notre compte Spotify premium family. J’ai été déconnecté et impossible de me reconnecter. J’ai fait renvoyer une invitation par le owner mais quand je rentre mes données j’ai un message d’erreur qui...

Newbie

Bonjour,  je suis connecté depuis plusieurs mois sur notre compte Spotify premium family.  J’ai été déconnecté et impossible de me reconnecter. J’ai fait renvoyer une invitation par le own...

893 Views

0 replies

1 likes

  • 893 Views
  • 0 replies
  • 1 likes