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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194028 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194028 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535240 Views

78 replies

3 likes

  • 535240 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

438433 Views

565 replies

37 likes

Account
Free
  • 438433 Views
  • 565 replies
  • 37 likes

Continuous Notifications on Android Wear OS Smartwatch

Plan: PremiumCountry: UKDevice: Sony Smartwatch SWR50 (Wear OS 1.5) paired to Moto X4 phoneOperating System: Android Oreo I am plagued by more-or-less continuous Spotify notifications on my smartwatch. Every time I dismiss the "currently playing" not...

Newbie

Plan: Premium Country: UK Device: Sony Smartwatch SWR50 (Wear OS 1.5) paired to Moto X4 phone Operating System: Android Oreo   I am plagued by more-or-less continuous Spotify notifications ...

920 Views

0 replies

2 likes

  • 920 Views
  • 0 replies
  • 2 likes

Superuser Contribution Radio plays from search

PlanPremiumCountryUSA DeviceSamsung Galaxy 8 active Operating SystemAndroid 8.0.0 (no updates available) My Question or Issue When I search for a song and click to play, spotify automatically starts that song's radio. Which makes it difficult when th...

Regular

Plan Premium Country USA   Device Samsung Galaxy 8 active   Operating System Android 8.0.0 (no updates available)    My Question or Issue  When I search for a son...

TomLegend

Spotify Legend

1784 Views

10 replies

0 likes

  • 1784 Views
  • 10 replies
  • 0 likes

How to post my playlist here

  I dont know how to use playlist exchange

Newbie

   I dont know how to use playlist exchange

Loxer

Community Legend

530 Views

1 replies

0 likes

  • 530 Views
  • 1 replies
  • 0 likes

Pop Up UI who else is irratated by it?

My Question or IssueWhoever designed the Spotify UI needs to reevaluate their love for popups. I don't wanna see the pop-up of there is Spotify being used in another device. I freaking know it. I just wanna change the song that is playing. Also I don...

Visitor

My Question or Issue Whoever designed the Spotify UI needs to reevaluate their love for popups.   I don't wanna see the pop-up of there is Spotify being used in another device. I freaking kno...

678 Views

0 replies

0 likes

baduseexperience
badux
pop-up
Pop-ups
UI
UI Bug
  • 678 Views
  • 0 replies
  • 0 likes

Distorted songs on mobile

PlanPremiumDeviceHTC Desire 628Operating SystemAndroid As of the newest update, local files from my PC are distorted on my mobile device.Reinstalling Spotify does not work. Both new and old files are distorted. Weirdly it seems like a lot of small "c...

Casual Listener

Plan Premium Device HTC Desire 628 Operating System Android      As of the newest update, local files from my PC are distorted on my mobile device. Reinstalling Spotify does n...

Conny123

Regular

1039 Views

1 replies

0 likes

  • 1039 Views
  • 1 replies
  • 0 likes

App problems

PlanPremiumCountry USDeviceSamsung Galaxy 8Operating SystemAndroid Oreo My Question or Issue I'm having severe problems with this new player. Almost every time I try to seek in the track it will reset to zero and I'll be unable to seek anymore. Also ...

Casual Listener

  Plan Premium Country  US Device Samsung Galaxy 8 Operating System Android Oreo   My Question or Issue  I'm having severe problems with this new player. Almost ev...

Billy-J

Spotify Star

1032 Views

3 replies

0 likes

Android Galaxy s8
  • 1032 Views
  • 3 replies
  • 0 likes

Spotify cuts off

Hello listeners. After some time of listening spotify it just cuts off so i need to go back in spotify and resume play again. And song and art cover is wrong its like spotify cant keep up. If i forward songs there still is previous song artwork. Does...

Casual Listener

Hello listeners. After some time of listening spotify it just cuts off so i need to go back in spotify and resume play again. And song and art cover is wrong its like spotify cant keep up. If i forwa...

Hopipola

Casual Listener

1070 Views

2 replies

0 likes

  • 1070 Views
  • 2 replies
  • 0 likes

complete meltdown

PlanPremiumCountry CanadaDeviceSamsung Galaxy s5 neoOperating SystemAndroid 7.0 My Question or IssueNo aspect of spotify is working for me right now. I am continually logged out, when I try to log back in a warning tells me my phone is set to offline...

Casual Listener

Plan Premium Country  Canada Device Samsung Galaxy s5 neo Operating System Android 7.0   My Question or Issue No aspect of spotify is working for me right now.  I am continua...

Matalo

Roadie

832 Views

3 replies

0 likes

  • 832 Views
  • 3 replies
  • 0 likes

Solved!! How can I tggle shuffle reproduction?

PlanFreeCountryItaly Device:Samsung Galaxy S6 Operating System(Android) My Question or IssueHow can I turn off the shuffle play of my Spotify playlists on my smartphone since while reproducing my playlists on Spotify do not appear the crossed arrows?...

Roadie

Plan Free Country Italy   Device: Samsung Galaxy S6     Operating System (Android)   My Question or Issue How can I turn off the shuffle play of my Spotify playlists ...

Loxer

Community Legend

944 Views

1 replies

0 likes

  • 944 Views
  • 1 replies
  • 0 likes

Spotify says it's offline when it's playing music that I don't have downloaded.

PlanPremiumCountry USADeviceGoogle pixel 2 plusOperating SystemAndroid version 9 My Question or Issue Spotify won't allow me to use the search function, browse, or radio, claiming that I'm "offline" even when it's streaming music that I don't have do...

Newbie

  Plan Premium Country  USA Device Google pixel 2 plus Operating System Android version 9   My Question or Issue  Spotify won't allow me to use the search function, bro...

Nico

Community Legend

497 Views

1 replies

0 likes

  • 497 Views
  • 1 replies
  • 0 likes

Solved!! Behind the Lyrics not showing after update

PlanPremiumCountry DeviceSamsung Galaxy S6 edgeOperating SystemAndroid Nougat My Question or IssueAfter update, UI of Now Playing has been changed. Since then, 'Behind the Lyrics' do not appear. How can I bring it back?

Casual Listener

Plan Premium Country   Device Samsung Galaxy S6 edge Operating System Android Nougat   My Question or Issue After update, UI of Now Playing has been changed. Since then, 'Behind t...

Loxer

Community Legend

954 Views

1 replies

0 likes

  • 954 Views
  • 1 replies
  • 0 likes

Shuffle doesn't work

Hi. On Android (one plus one 6) swiping to other song in shuffle, makes only few skips and then stop. Swiping doesn't work further . Why?

Newbie

Hi. On Android (one plus one 6) swiping to other song in shuffle, makes only few skips and then stop. Swiping doesn't work further . Why? 

Nico

Community Legend

543 Views

1 replies

0 likes

  • 543 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify starts playing on its own (latest version - Aug 2018)

PlanFree/PremiumCountry IsraelDeviceGalaxy S9 Plus My Question or Issue I have been using the latest Spotify version on my Android device (Galaxy S9 Plus).For some reason, it starts playing on its own randomly, and it happened a few times in board me...

Casual Listener

Plan Free/Premium Country  Israel Device Galaxy S9 Plus   My Question or Issue  I have been using the latest Spotify version on my Android device (Galaxy S9 Plus). For some re...

Peter

Spotify Legend

10962 Views

3 replies

5 likes

  • 10962 Views
  • 3 replies
  • 5 likes

SD download lost after reboot (problem since 2016)

First of all, shaaaaaaame. This problem has persisted since 2016, solutions have been offered. Step 1. Set storage to SDStep 2. Download a playlistStep 3. Reboot deviceStep 4. Presto chango. Your playlist has vanished in thin air and your storage loc...

Newbie

First of all, shaaaaaaame. This problem has persisted since 2016, solutions have been offered.   Step 1. Set storage to SD Step 2. Download a playlist Step 3. Reboot device Step 4. Presto c...

500 Views

0 replies

1 likes

  • 500 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify just finished downloading HUNDREDS of songs I didn't ask it to.

PlanFree/PremiumCountry Device Samsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue Spotify has just finished downloading HUNDREDS of songs I didn't ask it to. Over 300. I restarted the phone in a panic trying to stop it but when I reboo...

Regular

Plan Free/Premium Country   Device  Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue  Spotify has just finished downloading HUNDREDS of songs I...

AeroZ

Composer

1557 Views

3 replies

0 likes

downloads
  • 1557 Views
  • 3 replies
  • 0 likes

Solved!! How do I save a song to a playlist

Plan PremiumCountry USA Operating System Android Oreo,My Question or Issue When listening to a Spotify Radio Station, I can not see how to save individual songs to one of my playlists. I see how to just "Save" it to my music but I usually do not just...

Songwriter

Plan Premium Country USA     Operating System  Android Oreo, My Question or Issue  When listening to a Spotify Radio Station, I can not see how to save individual...

Will_T

Songwriter

4432 Views

8 replies

0 likes

  • 4432 Views
  • 8 replies
  • 0 likes

Solved!! Can't deactivate spotify premium

PlanPremiumCountryChile DeviceSamsung Galaxy S8Operating SystemAndroid Oreo My Question or Issue I can't deactivate spotify radio, I just want to hear an entire list in order. It's annoying that when I want to listen to one artist I have to select ev...

Casual Listener

Plan Premium Country Chile  Device Samsung Galaxy S8 Operating System Android Oreo  My Question or Issue  I can't deactivate spotify radio, I just want to hear an entire ...

olopis

Regular

1734 Views

3 replies

0 likes

  • 1734 Views
  • 3 replies
  • 0 likes

Superuser Contribution Chromecast Streaming Issue (Android and Chromecast)

PlanPremiumCountry CanadaDeviceLG G5 / Chromecast AudioOperating SystemAndroid 7.0 My Question or Issue I've noticed that Spotify doesn't shuffle very well whenever I'm casting. 300+ songs and it won't shuffle all of them, and I find it does the clos...

Casual Listener

  Plan Premium Country  Canada Device LG G5 / Chromecast Audio Operating System Android 7.0   My Question or Issue  I've noticed that Spotify doesn't shuffle very well ...

Jemi

Spotify Legend

1848 Views

3 replies

2 likes

Android
android bug
bug
chromecast audio
chromecast streaming
lg g5
  • 1848 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution Request login again

PlanPremiumCountryMéxicoDeviceSamsung Galaxy 8Operating SystemAndroid Oreo 7 My Question or Issue I recently buy a SD card and is now in my phone. I change the location of the data in the settings of Spotify. I set that all my music will save in the ...

Regular

Plan Premium Country México Device Samsung Galaxy 8 Operating System Android Oreo 7   My Question or Issue  I recently buy a SD card and is now in my phone. I change the loca...

Jemi

Spotify Legend

1238 Views

3 replies

0 likes

card
Login
Sd
  • 1238 Views
  • 3 replies
  • 0 likes

Superuser Contribution Click every second on the Android app

Every second there's a click in the audio. This has only started happening recently - sounds like a scratched L.P. record.The issue does not exist listening on an iPad using the iOS app. PlanPremiumCountry CanadaDeviceSamsung Galaxy Note 5Operating S...

Casual Listener

  Every second there's a click in the audio.  This has only started happening recently - sounds like a scratched L.P. record. The issue does not exist listening on an iPad using the iOS a...

Jemi

Spotify Legend

681 Views

3 replies

0 likes

  • 681 Views
  • 3 replies
  • 0 likes