Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
118795 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
239638 Views
153 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
600515 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
492947 Views
581 replies
42 likes
PlanPremium Country US (specifically Seattle WA) DeviceGoogle Pixel XL Operating SystemAndroid 9 My Question or Issue All week, consistently when I play music, whether I play an album or shuffle a playlist, a podcast I listen to will randomly play in...
Plan Premium Country US (specifically Seattle WA) Device Google Pixel XL Operating System Android 9 My Question or Issue All week, consistently wh...
Spotify Legend
1341 Views
1 replies
0 likes
Hello,While playing songs, Spotify doesn't show on the notification panel randomly. It comes up by itself sometimes. PlanPremiumCountry SingaporeDeviceSamsung Note 8Operating SystemAndroid 8.0.0 Thanks
Hello, While playing songs, Spotify doesn't show on the notification panel randomly. It comes up by itself sometimes. Plan Premium Country Singapore Device Samsung Note 8 Operat...
Community Legend
717 Views
1 replies
0 likes
Hi there, I've just made the leap from IPhone to android after many year. Unfortunately I can't get the little widget on the lockscreen to allow you to pause/skip tracks! I have a Huawei P20 pro, I've seen that other people have managed it but I need...
Hi there, I've just made the leap from IPhone to android after many year. Unfortunately I can't get the little widget on the lockscreen to allow you to pause/skip tracks! I have a Huawei P20...
Spotify Legend
1733 Views
1 replies
0 likes
Good Morning,I noticed that sometimes the app on my mobile phone (Huawei P9) tries to connect to an external device. THe problem is that I don't know why, because there aren't devices in my network. After asking me if I want to continue listening mus...
Good Morning, I noticed that sometimes the app on my mobile phone (Huawei P9) tries to connect to an external device. THe problem is that I don't know why, because there aren't devices in my network...
Community Legend
716 Views
3 replies
0 likes
PlanPremiumCountry USDeviceNote 8Operating SystemAndroid Oreo 8.0.0Samsung Experience 9.0Kernel 4.4.78-13949550 My Question or IssueI am getting this strange issue sometimes when i relaunch the app after it has been running in the background it has t...
Plan Premium Country US Device Note 8 Operating System Android Oreo 8.0.0 Samsung Experience 9.0 Kernel 4.4.78-13949550 My Question or Issue I am getting ...
Spotify Legend
1325 Views
3 replies
0 likes
PlanPremiumCountryUSDeviceGoogle Pixel 2Operating SystemAndroid 9My Question or IssueAfter about 10-20 minutes of Spotify being in the background playing via Chromecast, if I return to Spotify, the "connection" with my Chromecast isn't fully function...
Plan Premium Country US Device Google Pixel 2 Operating System Android 9 My Question or Issue After about 10-20 minutes of Spotify being in the background playing via Chromecast, if ...
957 Views
0 replies
9 likes
PlanFreeCountry Argentina I made a playlist with 30 songs and after 2 or 3, suggested music starts playing. How do I stop this? I want to listen to the music I added, not to something else
Plan Free Country Argentina I made a playlist with 30 songs and after 2 or 3, suggested music starts playing. How do I stop this? I want to listen to the music I added, not to somethi...
538 Views
0 replies
2 likes
I am using android. When I search for songs in a large playlist, for example, say led zeppelin only led zeppelin songs show up. If I pick one of these songs it plays correctly. However, once the next song plays it ignores the filter and plays the nex...
I am using android. When I search for songs in a large playlist, for example, say led zeppelin only led zeppelin songs show up. If I pick one of these songs it plays correctly. However, once the...
514 Views
0 replies
0 likes
I made playlists on my computer and when I try to play on my android device it only plays like 13 seconds of the song.
I made playlists on my computer and when I try to play on my android device it only plays like 13 seconds of the song.
329 Views
0 replies
0 likes
PlanPremiumCountry Hong KongDeviceSamsungs8 PlusOperating SystemAndroid My Question or Issue Recently my spotify only can play few songs then it stop playing. I have go back to the app then click "play" or reset the app to play it again. any ideas fo...
Plan Premium Country Hong Kong Device Samsungs8 Plus Operating System Android My Question or Issue Recently my spotify only can play few songs then it stop playing. I hav...
Spotify Star
585 Views
1 replies
3 likes
DeviceOnePlus 5TOperating SystemCan repro on all versions of Android released, with all versions of Spotify to date. My Question or Issue So I have this weird bug that appears on my phone after Spotify has been there for about 3-4 weeks. It reappears...
Device OnePlus 5T Operating System Can repro on all versions of Android released, with all versions of Spotify to date. My Question or Issue So I have this weird bug that a...
Music Fan
1349 Views
4 replies
0 likes
PlanPremiumCountryNetherlandsDeviceOnePlus 6Operating SystemAndroid 8.1.0OxygenOS 5.1.11 My Question or IssueLast weekend suddenly I was unable to stream music with mobile data. It mentioned that Spotify had no internet connection. My mobile network ...
Plan Premium Country Netherlands Device OnePlus 6 Operating System Android 8.1.0 OxygenOS 5.1.11 My Question or Issue Last weekend suddenly I was unable to stream music with...
Regular
879 Views
3 replies
1 likes
PlanPremiumCountry USADevice(Samsung s7)Operating System(Android) All of a sudden the volume will go up and down, when it feels like it. At first I thought this was an issue with the radio in my truck, but come to find out...it's happening no matter ...
Plan Premium Country USA Device (Samsung s7) Operating System (Android) All of a sudden the volume will go up and down, when it feels like it. At first I thought this was ...
Regular
13469 Views
4 replies
1 likes
I have a Note 8 that I connect to my semi's radio via bluetooth. Whenever I connect my phone to the radio, and change the source on the radio to bluetooth, spotify just out of no where starts playing. Even if the app isn't recently opened. It did thi...
I have a Note 8 that I connect to my semi's radio via bluetooth. Whenever I connect my phone to the radio, and change the source on the radio to bluetooth, spotify just out of no where starts playing...
447 Views
0 replies
0 likes
PlanPremiumCountry Argentina DeviceBLU ENERGY X PLUS Operating SistemAndroid 5.0My Question or Issue Los archivos locales cuando los descargo en el celular se escuchan acelerados no se porque, y en la pc se los puede escuchar normalmente
Plan Premium Country Argentina Device BLU ENERGY X PLUS Operating Sistem Android 5.0 My Question or Issue Los archivos locales cuando los descargo en el celular se es...
502 Views
0 replies
1 likes
PlanPremiumCountry CHDeviceAsus Zenfone AROperating SystemAndroid 7.0 My Question or IssueAfter selecting the next song in an album in the player view, scrubbing doesn't work anymore. Going back to the album and selecting the song there fixes the pro...
Plan Premium Country CH Device Asus Zenfone AR Operating System Android 7.0 My Question or Issue After selecting the next song in an album in the player view, scrubbing doesn't...
Spotify Legend
2265 Views
3 replies
0 likes
PlanPremiumCountry USADeviceGoogle Pixel 2 XLOperating SystemAndroid 9 My Question or IssueSpotify is pausing every 10 minutes. I don't know why. Haven't had this problem before today. The app is still open on the phone. It doesn't matter if it's in ...
Plan Premium Country USA Device Google Pixel 2 XL Operating System Android 9 My Question or Issue Spotify is pausing every 10 minutes. I don't know why. Haven't had this proble...
Casual Listener
1917 Views
4 replies
0 likes
PlanPremiumCountry BrazilDeviceMoto Z Play 1Operating SystemAndroid 8.0.0 When I access the Sharing options in the song menu, there's no option to share to Instagram Stories. Even if I click on the More options, I can see that's possible to share as ...
Plan Premium Country Brazil Device Moto Z Play 1 Operating System Android 8.0.0 When I access the Sharing options in the song menu, there's no option to share to In...
Spotify Legend
3237 Views
1 replies
0 likes
PlanPremiumCountry GermanyDeviceSamsung Galaxy J7 2017Operating SystemAndroid 7.0 My Question or IssueEverything was good before until I open today the app because I want to download couple albums so I can listen to them in offline mode. I am using 4...
Plan Premium Country Germany Device Samsung Galaxy J7 2017 Operating System Android 7.0 My Question or Issue Everything was good before until I open today the app because I wan...
Spotify Legend
1400 Views
7 replies
0 likes
Hi there, I've just made the leap from IPhone to android after many year. Unfortunately I can't get the little widget on the lockscreen to allow you to pause/skip tracks! I have a Huawei P20 pro, I've seen that other people have managed it but I need...
Hi there, I've just made the leap from IPhone to android after many year. Unfortunately I can't get the little widget on the lockscreen to allow you to pause/skip tracks! I have a Huawei P20...
Casual Listener
13795 Views
1 replies
0 likes
