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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107349 Views

26 replies

3 likes

  • 107349 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217256 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217256 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571330 Views

79 replies

3 likes

  • 571330 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470728 Views

577 replies

40 likes

Account
Free
  • 470728 Views
  • 577 replies
  • 40 likes

Sd card problems

I've tried downloading my spotify library on my sd card a dozen times, followed instructions from all over the web.Every time I select my sd card in the spotify options menu, the songs download fine for a while, the suddenly the sd card option dissap...

Casual Listener

I've tried downloading my spotify library on my sd card a dozen times, followed instructions from all over the web. Every time I select my sd card in the spotify options menu, the songs download fin...

puckiyo611

Casual Listener

531 Views

2 replies

0 likes

  • 531 Views
  • 2 replies
  • 0 likes

Increased limit to 10K songs for up to 5 devices

Thank you for this update! Will my currently downloaded tracks and playlists be erased completely for redownloading because of this update? Thanks.

Visitor

Thank you for this update! Will my currently downloaded tracks and playlists be erased completely for redownloading because of this update? Thanks.

Loxer

Community Legend

532 Views

1 replies

0 likes

  • 532 Views
  • 1 replies
  • 0 likes

Superuser Contribution Uploaded Music Play on Android device

None of the below informationHow can I play or download music uploaded from the PC into Spotify on an Android device?I can not play the songs on my Android device.

Visitor

None of the below information How can I play or download music uploaded from the PC into Spotify on an Android device? I can not play the songs on my Android device.  

Jemi

Spotify Legend

915 Views

6 replies

0 likes

  • 915 Views
  • 6 replies
  • 0 likes

Superuser Contribution Artist Page and Album Page links are greyed out

None of the below information is requirPlanPremiumCountry United StatesDevice(LG V20)Operating System(Android 7.0) My Question or Issue Artist Page and Album Page links are greyed out. Clicking on album art will show full album and more but going dir...

Casual Listener

None of the below information is requir Plan Premium Country  United States Device (LG V20) Operating System (Android 7.0)   My Question or Issue  Artist Page and Album Page...

AeroZ

Composer

1785 Views

4 replies

0 likes

  • 1785 Views
  • 4 replies
  • 0 likes

Song Radio and View Album options greyed out

PlanPremiumCountry Singapore.DeviceSamsung Galaxy 6Operating SystemAndroid Kit Kat My Question or IssueI've been a spotify Premium user since 2016. Recently in the past few weeks I've noticed that the View Album, View Artist and Go To Song Radio opti...

Music Fan

Plan Premium Country  Singapore. Device Samsung Galaxy 6 Operating System Android Kit Kat   My Question or Issue I've been a spotify Premium user since 2016. Recently in the past ...

AeroZ

Composer

6566 Views

3 replies

3 likes

  • 6566 Views
  • 3 replies
  • 3 likes

Superuser Contribution Can't select view album or artist, shuffle turns off

PlanPremiumCountry UsaDeviceGalaxy S9+Operating SystemAndroid My Question or Issue I can no longer click on "view artist" and "view album" options. Also Spotify turns off the shuffle option at least once a day.

Newbie

  Plan Premium Country  Usa Device Galaxy S9+ Operating System Android    My Question or Issue  I can no longer click on "view artist" and "view album" options. Al...

AeroZ

Composer

13982 Views

6 replies

1 likes

  • 13982 Views
  • 6 replies
  • 1 likes

Search, view artist, view album not working

PlanPremiumCountry USDeviceSamsung galaxy s8 My Question or Issue The search artist. Album. Or any if my searches are not pulling up anything. I have plenty of service, premium for years, tried on wifi. Restarting phone and app. Unable to search new ...

Newbie

Plan Premium Country  US Device Samsung galaxy s8   My Question or Issue  The search artist. Album. Or any if my searches are not pulling up anything. I have plenty of service,...

AeroZ

Composer

1667 Views

2 replies

0 likes

  • 1667 Views
  • 2 replies
  • 0 likes

Unable to click view artist or album (greyed out)

As of yesterday when i click the 3 dots in an effort to view the album for the song I'm listening to, the options view album and view artist are greyed out. I also noticed this morning that my search would only pull up songs I've download. No artist,...

Regular

As of yesterday when i click the 3 dots in an effort to view the album for the song I'm listening to, the options view album and view artist are greyed out.   I also noticed this morning that ...

AeroZ

Composer

3455 Views

5 replies

1 likes

Cannot click view artist or view album
  • 3455 Views
  • 5 replies
  • 1 likes

Superuser Contribution Album, Artist, Radio, Greyed Out

PlanPremiumCountryUSA DeviceSamsung Galaxy 8Operating SystemLatest android available My Question or IssueThis happens at least 3x per week. Album, Artist, and Radio options are grayed out. Have to restart the phone and the options are available again...

Gig Goer

Plan Premium Country USA   Device Samsung Galaxy 8 Operating System Latest android available   My Question or Issue This happens at least 3x per week. Album, Artist, and Radio op...

AeroZ

Composer

1612 Views

6 replies

1 likes

  • 1612 Views
  • 6 replies
  • 1 likes

Superuser Contribution Lagging and not switching/ playing songs

PlanPremiumCountryUsa Device Samsung Galaxy 9Operating System Android Oreo? My Question or IssueOk, I've tried to uninstall and it still does this. There is alot of lag. When I first bring up the app to play music I go straight to my playlists, and i...

Newbie

  Plan Premium Country Usa   Device Samsung Galaxy 9 Operating System  Android Oreo?   My Question or Issue Ok, I've tried to uninstall and it still does this...

Katerina

Spotify Legend

14371 Views

3 replies

3 likes

acting up
Lag
not palying
  • 14371 Views
  • 3 replies
  • 3 likes

Can't seek music via Bluetooth

PlanFree/PremiumCountryPOLANDDeviceXiaomi mi4cOperating SystemAndroid 7.0 My Question or Issue Can't seek music through my car radio. It's Volkswagen Composition Media and it says "this operation is unavailable" when I want to seek music on spotify v...

Newbie

Plan Free/Premium Country POLAND Device Xiaomi mi4c Operating System Android 7.0   My Question or Issue  Can't seek music through my car radio. It's Volkswagen Composition Media a...

513 Views

0 replies

0 likes

  • 513 Views
  • 0 replies
  • 0 likes

Spotify APP doesn't offer the SD card download folder option anymore

I was used to storage my songs in a SD card which i bought with the purpose of storage all my songs (over 2k), but today i opened the app and all my downloaded songs were deleted, so i checked the sd card (it is working), and went to the settings to ...

Regular

I was used to storage my songs in a SD card which i bought with the purpose of storage all my songs (over 2k), but today i opened the app and all my downloaded songs were deleted, so i checked the sd...

cyphi1

Casual Listener

5344 Views

20 replies

0 likes

  • 5344 Views
  • 20 replies
  • 0 likes

Solved!! Spotify not showing folders on Anroid app

PlanFree Device1+ 6Operating SystemAndroid I have the issue that my folders, that i created on my desktop version of Spotify are not showing up on the mobile app. I already reinstalled the mobile app and tried to synch the folders by turning on offli...

Casual Listener

  Plan Free   Device 1+ 6 Operating System Android   I have the issue that my folders, that i created on my desktop version of Spotify are not showing up on the mobile app.&nb...

Spotifydicksuck

Casual Listener

1241 Views

1 replies

0 likes

anroid
folders
Folders not showing
problem
Spotify
  • 1241 Views
  • 1 replies
  • 0 likes

Favorites

Hello,i accidentally deleted or hidded my spotify favorites playlist and now my favorites button disappeared. How can i restore the playlist and restore the button because is more easy for me to add songs directly from notification centre.Thank you.

Newbie

  Hello,i accidentally deleted or hidded my spotify favorites playlist and now my 🖤 favorites button  disappeared. How can i restore the playlist and restore the button because is more ea...

700 Views

0 replies

0 likes

  • 700 Views
  • 0 replies
  • 0 likes

Username is appearing as random letters & numbers

So I've been trying to fix this issue for a while now. When I'm listening to one of my playlists, at the top where it says what playlist is playing it says "playlist by: " and then a bunch of random letters and numbers.I've connected my account to Fa...

Newbie

So I've been trying to fix this issue for a while now.   When I'm listening to one of my playlists, at the top where it says what playlist is playing it says "playlist by: " and then a bunch o...

529 Views

0 replies

0 likes

  • 529 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Download to SD Card Issue - Android App

PlanPremiumCountryFRANCE DeviceSamsung Galaxy S7 EdgeOperating SystemAndroid Oreo My Question or IssueSince the last update I can't download music to my SD card anymore. Download feature still works but it doesn't let me choose between local storage ...

Casual Listener

Plan Premium Country FRANCE  Device Samsung Galaxy S7 Edge Operating System Android Oreo   My Question or Issue Since the last update I can't download music to my SD card anymore....

TomLegend

Spotify Legend

2195 Views

7 replies

0 likes

  • 2195 Views
  • 7 replies
  • 0 likes

daily mix disappeared after switch to premium

PlanFree => PremiumCountry Netherlands Operating SystemAndroid 7 My Question or Issue:Exactly the same as in the link below, but apparantly I can't reply to that one anymore? https://community.spotify.com/t5/Android/I-m-not-getting-any-daily-mixes/td...

Newbie

  Plan Free => Premium Country Netherlands   Operating System Android 7   My Question or Issue: Exactly the same as in the link below, but apparantly I can't reply to tha...

355 Views

0 replies

0 likes

  • 355 Views
  • 0 replies
  • 0 likes

Consider redesigning podcast view, awful UX

Hello, in hope that somebody from the Spotify (Dev) team reads it: From my point of view you should honestly consider redesigning the podcast view again. With one of the latest update the UX became way worse. It was actually good before.Using version...

Casual Listener

Hello,   in hope that somebody from the Spotify (Dev) team reads it:   From my point of view you should honestly consider redesigning the podcast view again. With one of the latest upda...

680 Views

0 replies

3 likes

  • 680 Views
  • 0 replies
  • 3 likes

BMW Connected Drive crashes

Hello,the bluetooth connection with my new Phone (Nokia 8 Android 8.1) always breaks when i start the App in my car (BMW F36). With my old Phone (HTC mini 2 Lineage OS 14) everything worked fine.There is no problem to stream music via BT with the car...

Roadie

  Hello, the bluetooth connection with my new Phone (Nokia 8 Android 8.1) always breaks when i start the App in my car (BMW F36). With my old Phone (HTC mini 2 Lineage OS 14) everything worked...

895 Views

0 replies

0 likes

  • 895 Views
  • 0 replies
  • 0 likes

Transfer spotify music from Lap Top to Spotify on Android Phone

PlanFree/Premium....... FREECountry....... Australia Device Phone Android J5 Prime Operating System Windows 10 My Question or Issue. Have Free Spotify on Computer and Android Phone. Have own music library on Computer Spotify but cant transfer to Andr...

Visitor

Plan Free/Premium....... FREE Country....... Australia   Device Phone Android J5 Prime    Operating System Windows 10     My Question or Issue. Have Free Spotify on ...

groove2spotify

Roadie

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
  • 0 likes