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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

easy_iice

Casual Listener

201500 Views

134 replies

10 likes

Android
autoplay
bluetooth
  • 201500 Views
  • 134 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

545713 Views

78 replies

3 likes

  • 545713 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

453360 Views

571 replies

38 likes

Account
Free
  • 453360 Views
  • 571 replies
  • 38 likes

Superuser Contribution Spotify stutter!

Hello, I have been experiencing a stutter while listening to Spotify on Bluetooth headphones. I've read countless post on this topic and nothing seems to help. The audio keeps on stuttering randomly every couple of minutes (music stops for 1-3 second...

Newbie

Hello, I have been experiencing a stutter while listening to Spotify on Bluetooth headphones. I've read countless post on this topic and nothing seems to help. The audio keeps on stuttering randomly ...

TomLegend

Spotify Legend

1991 Views

1 replies

0 likes

  • 1991 Views
  • 1 replies
  • 0 likes

Superuser Contribution Connection issue

Hi, Eventhough im connected to the internet by wifi and/or 4g im not able to use the search option in my account, spotify tells me im offline. Im on a updated samsung galaxy s7 in The Netherlands. I have a paid account. I hope someone can help me out...

Casual Listener

Hi,   Eventhough im connected to the internet by wifi and/or 4g im not able to use the search option in my account, spotify tells me im offline. Im on a updated samsung galaxy s7 in The Nether...

Peter

Spotify Legend

2256 Views

2 replies

0 likes

  • 2256 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify deleting songs, but still using storage

PlanPremiumCountry UkDeviceOnePlus 6Operating SystemAndroid Oreo My Question or IssueHappens at random. Spotify suddenly starts downloading offline content, that is already downloaded. Non of the songs are playable, as if they haven't been downloaded...

Casual Listener

Plan Premium Country  Uk Device OnePlus 6 Operating System Android Oreo   My Question or Issue Happens at random. Spotify suddenly starts downloading offline content, that is...

Warren200

Casual Listener

2021 Views

4 replies

0 likes

unsyncing
  • 2021 Views
  • 4 replies
  • 0 likes

Spotify in Waze Volume

PlanPremium CountryPortugal DeviceHuawei P9 Lite Operating SystemAndroid N My Question or IssueI use Spotify in my car with Waze, normally I connect my phone with Bluetooth to the car and listen to the music in my car stereo system. I would like to h...

Casual Listener

Plan Premium   Country Portugal   Device Huawei P9 Lite   Operating System Android N   My Question or Issue I use Spotify in my car with Waze, normally I connect my p...

1255 Views

0 replies

3 likes

  • 1255 Views
  • 0 replies
  • 3 likes

Solved!!Superuser Contribution Spotify play bar/widget no longer shows on unlock scree

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry Scotland DeviceSony Xperia xz premium Operating SystemAndroid (latest version) My Question or Issue Before I got ...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country  Scotland  Device Sony Xperia xz premium&n...

Katerina

Spotify Legend

1721 Views

4 replies

0 likes

  • 1721 Views
  • 4 replies
  • 0 likes

Solved!! Prevent current queue syncing across devices

If I am listening to a certain playlist on my desktop, I do not want this playlist to automatically appear as the current queue on my phone. I listen on different devices and I would like to keep the currently playing queues separate. This is a very ...

Music Fan

If I am listening to a certain playlist on my desktop, I do not want this playlist to automatically appear as the current queue on my phone. I listen on different devices and I would like to keep the...

jsannn

Community Legend

1604 Views

1 replies

2 likes

  • 1604 Views
  • 1 replies
  • 2 likes

Radio based on songs. Turn off.

PlanPremium My Question or Issue I cant turn off radio based on tracks. Can anybody help me with this?I´ve turned off autoplay in settings, cleared catch, removed the app and re-installed it.I dont have the same issue with playlist or albums. Thankfu...

Newbie

  Plan Premium       My Question or Issue  I cant turn off radio based on tracks. Can anybody help me with this? I´ve turned off autoplay in settings, cleared catch, ...

464 Views

0 replies

0 likes

  • 464 Views
  • 0 replies
  • 0 likes

Is Spotify the reason my phone reboots?

I have a Ulefone Armour 2 running Android 7.0. The phone does random reboots and I cannot figure out why. It's getting quite frustrating. I am unsure if this is related or a coincidence, but when ever the phone does the reboot by its self, an error m...

Newbie

   I have a Ulefone Armour 2 running Android 7.0. The phone does random reboots and I cannot figure out why. It's getting quite frustrating.   I am unsure if this is related or a co...

456 Views

0 replies

0 likes

  • 456 Views
  • 0 replies
  • 0 likes

"Listen on another Device" - Double Play

PlanPremium - StudentCountryGermany DeviceHonor 6xOperating SystemAndroid 7.0 My Question or Issue When using the "Listen on another Device" function to use my Mobilephone to Play/Pause Spotify on my computer the mobilephone also plays the music I am...

Regular

Plan Premium - Student Country Germany  Device Honor 6x Operating System Android 7.0   My Question or Issue  When using the "Listen on another Device" function to use my Mobi...

Sylance

Regular

560 Views

1 replies

0 likes

  • 560 Views
  • 1 replies
  • 0 likes

How to Download Spotify in RCA Tablet from walmart

Hi if you are using RCA tablet and you love music and want to listen to your favorite song and don't know how to download spotify in you rca tablet and if you are looking for a rca tablet support so let me make it bit easy for you and help you with f...

Newbie

Hi if you are using RCA tablet and you love music and want to listen to your favorite song and don't know how to download spotify in you rca tablet and if you are looking for a rca tablet suppor...

1608 Views

0 replies

0 likes

rca
RCA 7" tablet
tablet
  • 1608 Views
  • 0 replies
  • 0 likes

Thumbs Up and Down in the wrong place

PlanPremiumCountryUSA Device(HTC One)Operating System(Android 8.0.0) My Question or IssueThe thumbs down for radio is in the same place as the heart for other play modes. without the ability to see recent thumbs downs and/or edit them, I have acciden...

Casual Listener

Plan Premium Country USA  Device (HTC One) Operating System (Android 8.0.0)   My Question or Issue The thumbs down for radio is in the same place as the heart for other play modes...

512 Views

0 replies

1 likes

Android 8
Android App
UI Bug
  • 512 Views
  • 0 replies
  • 1 likes

Superuser Contribution Please go online to connect to Spotify (Android)

PlanPremium CountryMalaysia DeviceXperia Z5 Premium Dual (E6883) Operating SystemAndroid 7.1.1 My Question or IssueTwo days ago, i set my Android phone Spotify to "Offline" as i'm using metered connection which i wish to just listen to songs that i d...

Casual Listener

Plan Premium   Country Malaysia   Device Xperia Z5 Premium Dual (E6883)   Operating System Android 7.1.1   My Question or Issue Two days ago, i set my Android phone S...

TomLegend

Spotify Legend

5368 Views

3 replies

0 likes

  • 5368 Views
  • 3 replies
  • 0 likes

Support for displaying lyrics on FireTV?

There is already an idea posted about this issue. But my question is whether Spotify has any plans for the future to support the display of lyrics ("Behind the lyrics" feature) on Amazon FireTV. Since a big TV screen is ideal for Karaoke and related ...

Music Fan

There is already an idea posted about this issue. But my question is whether Spotify has any plans for the future to support the display of lyrics ("Behind the lyrics" feature) on Amazon FireTV. Sinc...

1693 Views

0 replies

3 likes

  • 1693 Views
  • 0 replies
  • 3 likes

Search is broken reporting that I'm offline, even if I'm not

Can't use android app for some time now.Search is broken reporting that I'm offline, even if I'm not. I tried many things including (but not limited to):- reinstall app- clear cache data (helps for a moment, then problem appears back). Please advice....

Casual Listener

Can't use android app for some time now. Search is broken reporting that I'm offline, even if I'm not. I tried many things including (but not limited to): - reinstall app - clear cache data (helps...

froszu

Casual Listener

665 Views

2 replies

1 likes

  • 665 Views
  • 2 replies
  • 1 likes

Queueing a song while listening to a playlist radio

PlanPremiumCountry SwedenDeviceOnePlus 5TOperating SystemAndroid Oreo My Question or IssueFor some reason the queue doesn't work while listening to a playlist radio station. It says the song is queued but it never actually plays it.

Regular

Plan Premium Country  Sweden Device OnePlus 5T Operating System Android Oreo   My Question or Issue For some reason the queue doesn't work while listening to a playlist radio...

446 Views

0 replies

0 likes

queue
Radio
  • 446 Views
  • 0 replies
  • 0 likes

Can't install Spotify from google play, error code: -505

PlanFreeCountry ItalyDeviceXiaomi Redmi 4 proOperating SystemAndroid 6My Question or IssueI had Spotify installed in the past, then I decided to unistall it. Now every time I try to install it again from the google play store I get error code -505.

Newbie

Plan Free Country  Italy Device Xiaomi Redmi 4 pro Operating System Android 6 My Question or Issue I had Spotify installed in the past, then I decided to unistall it. Now every time I t...

693 Views

0 replies

0 likes

  • 693 Views
  • 0 replies
  • 0 likes

Superuser Contribution Albums added to the queue do not appear in any "recently played" view

PlanPremiumCountryGermany DeviceLG G6Operating SystemAndroid Oreo, but I think it's related to all platforms. My Question or Issue When I listen to an album, it normally appears at the following places: * recently played on home tab* recently played ...

Music Fan

Plan Premium Country Germany   Device LG G6 Operating System Android Oreo, but I think it's related to all platforms.    My Question or Issue  When I listen to an ...

Jemi

Spotify Legend

1035 Views

4 replies

0 likes

  • 1035 Views
  • 4 replies
  • 0 likes

Superuser Contribution No sound on bluetooth connection

Dear community,when my device connects to my car radio via bluetooth it looks like spotify is starting the music and the time goes up, but there is no sound played.As recently as the next track starts playing there is sound like nothing happend.If i ...

Casual Listener

Dear community, when my device connects to my car radio via bluetooth it looks like spotify is starting the music and the time goes up, but there is no sound played. As recently as the next track s...

Jemi

Spotify Legend

6078 Views

3 replies

0 likes

  • 6078 Views
  • 3 replies
  • 0 likes

Add Equalizer in Spotify

PlanPremiumCountry Bulgaria DeviceHuawei p10 lite Operating SystemAndroid 8.0.0 My Question or Issue There is no Equalizer at all in the settings. I can't find it under playback....

Casual Listener

Plan Premium Country  Bulgaria  Device Huawei p10 lite  Operating System Android 8.0.0   My Question or Issue  There is no Equalizer at all in the settings. I can't...

Jwfleck3

Casual Listener

1020 Views

3 replies

0 likes

  • 1020 Views
  • 3 replies
  • 0 likes

Spotify und Sonos

PlanenAboLand GerätHTC U UltraBetriebssystemAndroid 8.0.0 Meine Frage oder mein Problem Wenn ich Spotify über die Sonos im Wlan spiele, laeuft kein Lied zu Ende, es springt im Song zum naechsten. Nach kurzer Zeit wird Spotify komplett aus und es muss...

Newbie

  Planen Abo Land   Gerät HTC U Ultra Betriebssystem Android 8.0.0   Meine Frage oder mein Problem  Wenn ich Spotify über die Sonos im Wlan spiele, laeuft kein Lied zu ...

381 Views

0 replies

0 likes

  • 381 Views
  • 0 replies
  • 0 likes