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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 48368 Views
  • 66 replies
  • 25 likes
  • 48368 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 880594 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 880594 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26966 Views
  • 4 replies
  • 0 likes
  • 26966 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Can't connect to wifi on Honor 9

PlanPremiumCountry HungaryDeviceHonor 9Operating SystemAndroid 8.0.0 My Question or IssueSpotify doesn't see internet connection if the phone is connected to any Wifi network.To fix this, I deleted all the application's data and reinstall the applica...

  • Casual Listener
  • Plan Premium Country  Hungary Device Honor 9 Operating System Android 8.0.0   My Question or Issue Spotify doesn't see internet connection if the phone is connected to any Wi...
  • burbeci
  • Casual Listener
  • 1416 Views
  • 2 replies
  • 0 likes
  • wifi android honor9
  • 1416 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Finding profiles

PlanFreeCountry AustraliaDeviceOppo A73Operating SystemAndroid: CPH1725EX_11_A.27_180609Spotify Version: 8.4.64.555 My Question or Issue So on my phone when I go to search for a user I type in their user name and only a couple options come up and nei...

  • Regular
  • Plan Free Country   Australia Device Oppo A73 Operating System Android: CPH1725EX_11_A.27_180609 Spotify Version: 8.4.64.555   My Question or Issue  So on my phone when I g...
  • Alfredo
  • Roadie
  • 737 Views
  • 3 replies
  • 0 likes
  • 737 Views
  • 3 replies
  • 0 likes

EQ

PlanPremiumCountry BrasilDeviceOnePlus 3tOperating SystemAndroid Oreo NÃO TENHO EQUALIZADOR!

  • Newbie
  • Plan Premium Country  Brasil Device OnePlus 3t Operating System Android Oreo   NÃO TENHO EQUALIZADOR!   
  • Billy-J
  • Spotify Star
  • 290 Views
  • 1 replies
  • 0 likes
  • 290 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artists missing

PlanFreeCountry Device Operating System My Question or Issue After the recent update my Android version of Spotify is missing all of my saved artists. It still shows my albums under the "Albums" section, but none of my artists are appearing under "Ar...

  • Casual Listener
  • Plan Free Country   Device   Operating System     My Question or Issue  After the recent update my Android version of Spotify is missing all of my saved artists. It...
  • steviesteve75
  • Casual Listener
  • 594 Views
  • 4 replies
  • 0 likes
  • 594 Views
  • 4 replies
  • 0 likes

i can't pay for premium

i checked everything that written on help but all them are ok. please help me iwant to know why that happens.

  • Newbie
  •   i checked everything that written on help but all them are ok. please help me iwant to know why that happens. 
  • Billy-J
  • Spotify Star
  • 303 Views
  • 1 replies
  • 0 likes
  • 303 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify offline downloads repeatedly deleted Huawei p10

I have premium on my Huawei P10. My spotify periodically deletes all of my downloaded songs/playlists/albums and each time I have to redownload everything which takes ages. I've had two Huawei p10s and this has been a problem for both phones. I pay f...

  • Newbie
  • I have premium on my Huawei P10. My spotify periodically deletes all of my downloaded songs/playlists/albums and each time I have to redownload everything which takes ages. I've had two Huawei p10s a...
  • Alfredo
  • Roadie
  • 647 Views
  • 1 replies
  • 1 likes
  • downloads
    huawei
  • 647 Views
  • 1 replies
  • 1 likes

Superuser Contribution Auto start

PlanFreeCountry DeviceSamsung Note 8Operating SystemOreo My Question or Issue When I connect my phone with car bluetooh, spotify starts automatically. Is it possible to disable it?

  • Regular
  • Plan Free Country   Device Samsung Note 8 Operating System Oreo   My Question or Issue  When I connect my phone with car bluetooh, spotify starts automatically. Is it possibl...
  • Alfredo
  • Roadie
  • 336 Views
  • 1 replies
  • 0 likes
  • 336 Views
  • 1 replies
  • 0 likes

Music playback stops after a while / no notification area control

PlanPremiumCountry HungaryDeviceOneplus 5TOperating SystemAndroid Oreo My Question or Issue Hello,I have an issue for some weeks now, where I do not have notification center playback control when I quit the app, and aslo the music playback just stops...

  • Newbie
  •   Plan Premium Country  Hungary Device Oneplus 5T Operating System Android Oreo   My Question or Issue  Hello, I have an issue for some weeks now, where I do not ...
  • J-kuremyr
  • Newbie
  • 605 Views
  • 2 replies
  • 2 likes
  • 605 Views
  • 2 replies
  • 2 likes

Superuser Contribution Local archives

PlanPremiumCountryBrazil Operating System(Android.) My Question or IssueHave tou guys removed the import files from the app? It still on the pc version tho

  • Newbie
  •   Plan Premium Country Brazil   Operating System (Android.)   My Question or Issue Have tou guys removed the import files from the app? It still on the pc version tho  
  • user-removed
  • Not applicable
  • 459 Views
  • 1 replies
  • 0 likes
  • 459 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music is muted on bluetooth, while the timer keeps running

AccountPremium Country NetherlandsDeviceOneplus 6Anker soundcore pro +Operating SystemAndroid Oreo 8.1.0 My Question or IssueIve got a problem playing music via bluetooth. The music is muted while i get notifications. To solve it i neef to disconnect...

  • Newbie
  • Account Premium   Country  Netherlands Device Oneplus 6 Anker soundcore pro + Operating System Android Oreo 8.1.0   My Question or Issue Ive got a problem playing musi...
  • Alfredo
  • Roadie
  • 769 Views
  • 1 replies
  • 0 likes
  • 769 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify keeps deleting my downloads

PlanPremiumCountryPhilippines DeviceXiaomi Redmi 5AOperating SystemAndroid 7.1.2 My Question or IssueI've checked out other posts on this same issue but nothing seems to resolve it.Basically, my Android device won't keep the downloads it has. It'll d...

  • Newbie
  • Plan Premium Country Philippines   Device Xiaomi Redmi 5A Operating System Android 7.1.2   My Question or Issue I've checked out other posts on this same issue but nothing seems ...
  • Alfredo
  • Roadie
  • 936 Views
  • 1 replies
  • 0 likes
  • 936 Views
  • 1 replies
  • 0 likes

Superuser Contribution Deleted songs still plays on my playlist

PlanFreeCountry SwedenDeviceSamsung Galaxy 9+Operating SystemAndroid My Question or Issue When I play music from my playlist it sometimes plays my deleted songs. Ive searched the Web and it seems i need to use my computer to remove it completely. A r...

  • Newbie
  • Plan Free Country  Sweden Device Samsung Galaxy 9+ Operating System Android   My Question or Issue  When I play music from my playlist it sometimes plays my deleted songs. Iv...
  • Alfredo
  • Roadie
  • 1753 Views
  • 1 replies
  • 0 likes
  • 1753 Views
  • 1 replies
  • 0 likes

Can't Play Songs

This issue occurs on any device I use with my account. Whenever I try to play specific songs, a message pops up at the top of my screen, saying "Spotify can't play this right now. If you have the file on your computer you can import it." The songs ar...

  • Casual Listener
  • This issue occurs on any device I use with my account. Whenever I try to play specific songs, a message pops up at the top of my screen, saying "Spotify can't play this right now. If you have the fil...
  • pibuhpipty
  • Casual Listener
  • 731 Views
  • 1 replies
  • 0 likes
  • 731 Views
  • 1 replies
  • 0 likes

Can't sort by Artist then by Album

PlanPremiumCountry DeviceSamsung J2Operating SystemAndroid My Question or Issue There is no longer the option to sort by Artist Alphabetically and then have the Albums sorter Alphabetically within the artist, all the songs by the artists are in Alpha...

  • Newbie
  • Plan Premium Country   Device Samsung J2 Operating System Android   My Question or Issue   There is no longer the option to sort by Artist Alphabetically and then have the A...
  • borateen
  • Music Fan
  • 853 Views
  • 1 replies
  • 1 likes
  • 853 Views
  • 1 replies
  • 1 likes

Solved!! Playlist burn on screen

PlanPremiumCountrySwedenDeviceSamsung galaxy s7 edgeOperating SystemAndroid 8.0.0My Question or Issue The playlist was on got stuck/burnt on the screen. It persisted even though I changed view. If I went to another app it was gone but then when I wen...

  • Casual Listener
  • Plan Premium Country Sweden Device Samsung galaxy s7 edge Operating System Android 8.0.0 My Question or Issue  The playlist was on got stuck/burnt on the screen. It persisted even thoug...
  • Billy-J
  • Spotify Star
  • 1520 Views
  • 3 replies
  • 0 likes
  • 1520 Views
  • 3 replies
  • 0 likes

[Android] Google Pixel 2 - eqalizer default settings bug

PlanPremium CountryGermany DeviceGoogle Pixel 2 Operating SystemAndroid 8.1.0 My Question or Issue Hello support team,I found an annoing problem during switch on/off the Equalizer on my Pixel 2 latest Patch (May 2018). The issue is reproducible on my...

  • Regular
  •   Plan Premium   Country Germany   Device Google Pixel 2   Operating System Android 8.1.0   My Question or Issue   Hello support team, I found an annoing...
  • k_d5e9-qvs9je
  • Regular
  • 1959 Views
  • 11 replies
  • 0 likes
  • 1959 Views
  • 11 replies
  • 0 likes

Spotify android app resets when closed

PlanPremiumCountry MexicoDeviceMotorola Moto G5 plusOperating SystemAndroid Nougat It happens that everytime I close the Spotify app it resets itself to recently installed status asking me to log in everytime, it erases my settings and my downloaded ...

  • Casual Listener
  •   Plan Premium Country  Mexico Device Motorola Moto G5 plus Operating System Android Nougat     It happens that everytime I close the Spotify app it resets itself to re...
  • Sanjikunz
  • Casual Listener
  • 824 Views
  • 2 replies
  • 0 likes
  • crashes
    resets
    Spotify
  • 824 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify pauses music every second

PlanPremiumCountryAustria DeviceOnePlus 5Operating SystemOxygenOS 5.1.3 (Android 8.1.0) My Question or Issue As in https://community.spotify.com/t5/Ongoing-Issues/Android-Spotify-randomly-pauses-music/idi-p/1291316 since today I'm not able to listen ...

  • Newbie
  • Plan Premium Country Austria  Device OnePlus 5 Operating System OxygenOS 5.1.3 (Android 8.1.0)   My Question or Issue  As in https://community.spotify.com/t5/Ongoing-Iss...
  • Alfredo
  • Roadie
  • 605 Views
  • 1 replies
  • 1 likes
  • Android
    Oneplus
    pausing
  • 605 Views
  • 1 replies
  • 1 likes

Superuser Contribution I can't find my chromecast in either the desktop app or the android app

PlanPremiumCountry USDeviceGalaxy S9+Operating SystemAndroid and Win10 My Question or Issue I can't find my chromecast when I'm playing something on my phone or the desktop app. I have a Google Home, and when I tell it to play something, it plays fin...

  • Newbie
  • Plan Premium Country  US Device Galaxy S9+ Operating System Android and Win10   My Question or Issue  I can't find my chromecast when I'm playing something on my phone or the...
  • Alfredo
  • Roadie
  • 506 Views
  • 1 replies
  • 1 likes
  • 506 Views
  • 1 replies
  • 1 likes