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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118791 Views

27 replies

4 likes

  • 118791 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239622 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239622 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600507 Views

79 replies

3 likes

  • 600507 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492938 Views

581 replies

42 likes

Account
Free
  • 492938 Views
  • 581 replies
  • 42 likes

Superuser Contribution Issues with Note 8 and Spotify app when pausing playback for a while and resuming use of the app.

PlanPremiumCountry USADeviceNote 8Operating SystemOreo (8.0.0)Spotify App Version8.4.66.733 armV7 My Question or Issue I will encounter some kind of bug that will pop up when the app goes inactive for a while. I'll start the app, listen to something ...

Casual Listener

Plan Premium Country  USA Device Note 8 Operating System Oreo (8.0.0) Spotify App Version 8.4.66.733 armV7  My Question or Issue  I will encounter some kind of bug tha...

disco_stu_82

Newbie

3515 Views

5 replies

4 likes

  • 3515 Views
  • 5 replies
  • 4 likes

App crashes when playing music

PlanFree/PremiumCountry DeviceSamsung Galaxy S9+Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue In the middle of a song the app crashes and I have to unlock my phone again and start the app in order to play music. Very an...

Casual Listener

Plan Free/Premium Country   Device Samsung Galaxy S9+ Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue     In the middle of a song ...

Billy-J

Spotify Star

896 Views

3 replies

0 likes

  • 896 Views
  • 3 replies
  • 0 likes

How to close Spotify app?

PlanFreeCountry Canada DeviceSamsung Galaxy S7Operating SystemAndroid My Question or IssueI generally only listen to music when I'm driving. When I'm done my drive, Spotify stops playing, which is great. The problem is that the app remains open, so I...

Casual Listener

Plan Free Country  Canada   Device Samsung Galaxy S7 Operating System Android   My Question or Issue I generally only listen to music when I'm driving. When I'm done my driv...

1079 Views

0 replies

0 likes

  • 1079 Views
  • 0 replies
  • 0 likes

Spotify connect not working

Since a week or two I can't seem to use spotify connect on my android device anymore...I reinstalled spotify and I could use it again... until I closed spotify...Then I tried rebooting and it worked again... until I closed it again...This keeps happe...

Newbie

Since a week or two I can't seem to use spotify connect on my android device anymore... I reinstalled spotify and I could use it again... until I closed spotify... Then I tried rebooting and it wor...

560 Views

0 replies

0 likes

bug
help!
  • 560 Views
  • 0 replies
  • 0 likes

Solved!! New Layout A/B test

PlanPremium CountryNetherlands DeviceOnePlus One Operating SystemLineageOS 15.1 + OpenGapps + su My FeedbackThis layout change isn't a good one. The repeat button is hidden behind a menu icon and the devices available is surprisingly inconvenient whe...

Regular

Plan Premium   Country Netherlands   Device OnePlus One   Operating System LineageOS 15.1 + OpenGapps + su   My Feedback This layout change isn't a good one. The repe...

Loxer

Community Legend

835 Views

1 replies

0 likes

  • 835 Views
  • 1 replies
  • 0 likes

Chromecast implementation is buggy

PlanPremiumCountryNorwayDeviceSamsung Galaxy Galaxy S8Operating SystemAndroid 8.0.0 My Question or Issue I constantly have to reboot my phone in order to see my chromecast devices. They show up without problems in Google Home, YouTube apps and others...

Newbie

Plan Premium Country Norway Device Samsung Galaxy Galaxy S8 Operating System Android 8.0.0   My Question or Issue  I constantly have to reboot my phone in order to see my chromeca...

650 Views

0 replies

4 likes

  • 650 Views
  • 0 replies
  • 4 likes

Problems with my Pixel 2 xl, using the original usb c adapter, i cant skip song on spotify

PlanPremiumCountryGermanyDevice(Google Pixel 2 XL)Operating System(Android 8.1) My Question or Issue Cant skip song on spotify, just pause and play, i can skip the songs on google play without any problems, so the problem is on spotify, i reinstalled...

Casual Listener

Plan Premium Country Germany Device (Google Pixel 2 XL) Operating System (Android 8.1)   My Question or Issue  Cant skip song on spotify, just pause and play, i can skip the songs...

fooosp

Regular

918 Views

2 replies

0 likes

  • 918 Views
  • 2 replies
  • 0 likes

Superuser Contribution Battery Drain Since Last Update

PlanPremiumCountryUSA Device(LG V30Operating SystemAndroid 8.0 It seems every since the latest update to the android version of spotify my battery on my phone is draining really fast. i Got rid of other apps i thought could be the problem but im sure...

Casual Listener

Plan Premium Country USA   Device (LG V30 Operating System Android 8.0   It seems every since the latest update to the android version of spotify my battery on my phone is drainin...

jholtx

Casual Listener

1102 Views

2 replies

4 likes

  • 1102 Views
  • 2 replies
  • 4 likes

The Android App is Buggy

PlanPremiumCountry EnglandDeviceSamsung Galaxy Note 8Operating SystemAndroid Oreo My Question or IssueMy issue is the same as this onehttps://community.spotify.com/t5/Android/APP-BUGS/td-p/4530811I've tried the suggested possible fixes including clea...

Newbie

Plan Premium Country  England Device Samsung Galaxy Note 8 Operating System Android Oreo   My Question or Issue My issue is the same as this one https://community.spotify.co...

737 Views

0 replies

1 likes

bugs
Version 8.4.17.640 armV7
  • 737 Views
  • 0 replies
  • 1 likes

Superuser Contribution Cant find Shuffle Play on my playlist.

Hello, im using a Samsung Galaxy Note 5 and I only have a free plan. I cant seem to find the shuffle play on my playlist songs, note that ive already tried reinstalling the app.

Casual Listener

Hello, im using a Samsung Galaxy Note 5 and I only have a free plan. I cant seem to find the shuffle play on my playlist songs, note that ive already tried reinstalling the app.  

Sakkls

Casual Listener

1602 Views

5 replies

0 likes

  • 1602 Views
  • 5 replies
  • 0 likes

Superuser Contribution downloaded music will not play sometimes while offline

Plan PremiumCountry UsaDevice android galaxy s7 edge Operating System Android Oreo My Question or Issue This morning I attempted to play a song which I have downloaded in the past and played hundreds of times in the past and I am the premium paying s...

Music Fan

Plan  Premium Country  Usa Device  android galaxy s7 edge  Operating System  Android Oreo   My Question or Issue  This morning I attempted to play a ...

ken4runner7

Music Fan

1726 Views

9 replies

1 likes

  • 1726 Views
  • 9 replies
  • 1 likes

Can't login on Chinese radio head unit with Android 6.0

FreeCountry USA DeviceChinese radio head unitOperating SystemAndroid 6.0 My Question or IssueI recently installed a Chinese head unit in my car (Android 6.0). Downloaded Spotify from Google Play and created account, made initial music selections etc....

Newbie

  Free Country  USA   Device Chinese radio head unit Operating System Android 6.0   My Question or Issue I recently installed a Chinese head unit in my car (Android 6.0)...

1311 Views

0 replies

0 likes

chinese radio
head unit
  • 1311 Views
  • 0 replies
  • 0 likes

Since no one seemed to solve the "Blocked Song" issue yet...

I was listening to an album on the Spotify mobile app on my Samsung 7, and accidentally hit the "Block Song" button. I cannot recover the song back to the album, but I do have the song on another playlist. After extensive research, I found that this ...

Visitor

I was listening to an album on the Spotify mobile app on my Samsung 7, and accidentally hit the "Block Song" button. I cannot recover the song back to the album, but I do have the song on another pla...

user-removed

Not applicable

735 Views

2 replies

0 likes

  • 735 Views
  • 2 replies
  • 0 likes

Why I am not a Spotify user - immersive mode is not supported

PlanFree/PremiumCountry DevicePixel 2 xlOperating SystemAndroid My Question or Issue Spotify devs doesn't now about immersive mode. Black bar at the bottom of the screen when navigation bar disabled. I would be happy to attach the screenshot but Spot...

Newbie

Plan Free/Premium Country   Device Pixel 2 xl Operating System Android    My Question or Issue  Spotify devs doesn't now about immersive mode. Black bar at the bottom of...

606 Views

0 replies

0 likes

Android
  • 606 Views
  • 0 replies
  • 0 likes

Newb question about Spotify-Instagram

PremiumCountry SwedenDeviceXperia XZOperating SystemAndroid Oreo My Question or Issue So I decided to try out this new cool feature sharing my music with my friends on Instagram MyStory. I've seen others do it with screen recording so this seemed so ...

Music Fan

Premium Country  Sweden Device Xperia XZ Operating System Android Oreo   My Question or Issue  So I decided to try out this new cool feature sharing my music with my friends o...

578 Views

0 replies

0 likes

  • 578 Views
  • 0 replies
  • 0 likes

Crashing on startup

PlanPremiumCountry Sweden DeviceOnePlus 3TOperating SystemAndroidMy Question or Issue Since the latest update today the application crashes on every startup. The search bar starts to render and then everything closes. Every time. Have tried clearing ...

Casual Listener

Plan Premium Country  Sweden   Device OnePlus 3T Operating System Android My Question or Issue  Since the latest update today the application crashes on every startup. The se...

tcaravana

Regular

79119 Views

24 replies

3 likes

  • 79119 Views
  • 24 replies
  • 3 likes

Superuser Contribution Not possible to add songs to queue on Chromecast streaming

Hi there,since two days I am Not able to add songs to queue when streaming on Chromecast (no matter which of the chromecasts).My girlfriend is still able to do it.I have an Samsung Galaxy 8 with Android 8. Spotify Version 8.4.66.733 arm V7She has an ...

Visitor

Hi there, since two days I am Not able to add songs to queue when streaming on Chromecast (no matter which of the chromecasts). My girlfriend is still able to do it. I have an Samsung Galaxy 8 wit...

mkleban

Music Fan

12729 Views

46 replies

57 likes

  • 12729 Views
  • 46 replies
  • 57 likes

Playlist Name show my user name

PlanPremiumCountryBrasilDevice(Samsung Galaxy J7 Pro 2018)Operating System(Android Nougat) My problem is that whenever I listen to a song, at the top of the screen, where the playlist name appears, my username is appearing, and I was wondering if thi...

Casual Listener

Plan Premium Country Brasil Device (Samsung Galaxy J7 Pro 2018) Operating System (Android Nougat)     My problem is that whenever I listen to a song, at the top of the screen, whe...

Loxer

Community Legend

801 Views

3 replies

0 likes

  • 801 Views
  • 3 replies
  • 0 likes

Solved!! Stuck in offline on galaxy s7

PlanPremiumCountryIreland DeviceGalaxy s7Operating SystemAndroid 7.0 My Question or Issue Since this morning I have been unable to get spotify out of offline mode. I have checked that the option is disabled in settings and I have logged out then chan...

Casual Listener

  Plan Premium Country Ireland  Device Galaxy s7 Operating System Android 7.0   My Question or Issue  Since this morning I have been unable to get spotify out of offlin...

ArthurDigbyS

Newbie

3070 Views

4 replies

0 likes

  • 3070 Views
  • 4 replies
  • 0 likes