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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
After quite some time of getting frustrated with my CCA always cutting off the end of tracks / skipping etc, I abandoned it in favour of alternative products. However, I couldn't just leave it festering in a drawer so decided to have another try at f...
After quite some time of getting frustrated with my CCA always cutting off the end of tracks / skipping etc, I abandoned it in favour of alternative products. However, I couldn't just leave it ...
Spotify Star
1361 Views
1 replies
0 likes
PlanPremiumCountry ThailandDeviceVivo 1610Operating SystemAndroid Marshmallow My Question or IssueI uesd spotify in my phone for year but around last wednesday everytime I uesd it always say "Connection failed". Even if I keep reinstalled.
Plan Premium Country Thailand Device Vivo 1610 Operating System Android Marshmallow My Question or Issue I uesd spotify in my phone for year but around last wednesday ever...
Community Legend
539 Views
1 replies
0 likes
PlanFree/Premium freeCountry chinaDevicehuaweiOperating Systemandroid My Question or Issue I tried to use my spotify app on my android phone after the free trial, but everytime i try to play a song by pressing shuffle play, a warning that says "you h...
Plan Free/Premium free Country china Device huawei Operating System android My Question or Issue I tried to use my spotify app on my android phone after the free trial, b...
Community Legend
291 Views
1 replies
0 likes
The worst music player UI ever, queues that can not be emptied, queues that can't be added to, near-impossibility of playing one song, problems persisting for years... You would expect more from the world's leading music streaming service and actuall...
The worst music player UI ever, queues that can not be emptied, queues that can't be added to, near-impossibility of playing one song, problems persisting for years... You would expect more from the ...
Community Legend
340 Views
1 replies
1 likes
PlanPremiumCountry Germany DevicePixel 2 XLOperating SystemAndroid P My Question or Issue Hey. I have shared a playlist. Why can anybody modify it (add or delete tracks)?
Plan Premium Country Germany Device Pixel 2 XL Operating System Android P My Question or Issue Hey. I have shared a playlist. Why can anybody modify it (add or dele...
Community Legend
669 Views
1 replies
0 likes
Esto ya me ah ocurrido 3 veces, la app no abre, de repente al abrir la app me aparece una notificacion que dice "No se encontró una memoria, Verifica la memoria del dispositivo", la unica manera de que la app vuelva a abrir es que reinicie el celular...
Esto ya me ah ocurrido 3 veces, la app no abre, de repente al abrir la app me aparece una notificacion que dice "No se encontró una memoria, Verifica la memoria del dispositivo", la unica manera de q...
Roadie
1226 Views
1 replies
0 likes
PlanPremiumCountry PhilippinesDeviceVivo V71 My Question or Issue I got this problem that says that my spotify says connection failed i've fixed this already yesterday but it came back again this morning an agent also told me to put this if i get thi...
Plan Premium Country Philippines Device Vivo V71 My Question or Issue I got this problem that says that my spotify says connection failed i've fixed this already ye...
Roadie
519 Views
1 replies
0 likes
PlanFreeCountry USADeviceSamsung Galaxy 9+Operating SystemAndroid 8.0 My Question or Issue Where has the option to make a playlist collaborative gone?
Plan Free Country USA Device Samsung Galaxy 9+ Operating System Android 8.0 My Question or Issue Where has the option to make a playlist collaborative gone?
Spotify Star
306 Views
1 replies
0 likes
For awhile now whenever I go to an artist page there seems to be a 3 outta 4 chance it won't load. Everything was working fine until a few weeks ago. I didn't change anything or have any update. It just quit loading them.
For awhile now whenever I go to an artist page there seems to be a 3 outta 4 chance it won't load. Everything was working fine until a few weeks ago. I didn't change anything or have any update. It j...
Spotify Star
5267 Views
1 replies
0 likes
PlanFreeCountry CanadaDeviceX Power 2Operating SystemAndroid 7.0 (Nougat) My Question or Issue Spotify Mobile keeps turning off the wifi on my phone when the screen turns off for longer than a few seconds. I don't know why it keeps doing this, but I'...
Plan Free Country Canada Device X Power 2 Operating System Android 7.0 (Nougat) My Question or Issue Spotify Mobile keeps turning off the wifi on my phone when the screen...
Spotify Legend
1633 Views
5 replies
0 likes
PlanPremium Country USA DeviceGalaxy S7/HTC One Operating SystemAndroid Oreo/Android Lollipop My Question or Issue Every now and then, Spotify just removes my downloaded music and I have to download each playlist all over again! Those two phones are ...
Plan Premium Country USA Device Galaxy S7/HTC One Operating System Android Oreo/Android Lollipop My Question or Issue Every now and then, Spotify ...
Community Legend
281 Views
1 replies
0 likes
There is a relatively new auto generated playlist called “Your Daily Drive Mix” at least for android mobile and android auto. It’s not a radio/station in the sense that there are no thumbs up or down. Initially I thought that it was creating a playli...
There is a relatively new auto generated playlist called “Your Daily Drive Mix” at least for android mobile and android auto. It’s not a radio/station in the sense that there are no thumbs up...
Not applicable
993 Views
4 replies
0 likes
WordsNone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry UKDevice(Samsung Galaxy 7) My Question or Issue Currently my Spotify isn't showing in my notifications at th...
WordsNone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country UK Device (Samsung Galaxy 7) My Q...
Casual Listener
596 Views
1 replies
1 likes
hey guys, i really really need ur help right here. i'm from indonesia and i have a problem with my spotify app. i will translate it to english okay picture number 1 said : "connecting" and picture number 2 said "connection fail" i dont know why its a...
hey guys, i really really need ur help right here. i'm from indonesia and i have a problem with my spotify app. i will translate it to english okay picture number 1 said : "connecting" and picture nu...
Community Legend
620 Views
1 replies
0 likes
PlanFreeCountry Greece DeviceSony Xperia Z5 Compact Operating SystemAndroid My Question or Issue I'm using Spotify free on my mobile to listen to shuffled playlists. However , whenever a long track (I.e. More than 10-15 mins long ) is being played, t...
Plan Free Country Greece Device Sony Xperia Z5 Compact Operating System Android My Question or Issue I'm using Spotify free on my mobile to listen to shuffled...
Regular
542 Views
3 replies
0 likes
The STMPD account puts songs from artists in my main playlists, I stopped tracking the account and certain artists that are part of this record company, but they continue for songs without my authorization, I wanted to know if there is a way to avoid...
The STMPD account puts songs from artists in my main playlists, I stopped tracking the account and certain artists that are part of this record company, but they continue for songs without my authori...
Spotify Star
642 Views
3 replies
0 likes
PlanPremiumCountry USADeviceSamsung Galaxy Note 8 REV1.0Operating SystemAndroid 8.0.0 My Question or Issue When I access the search function on mobile data and try searching a song or artist, it always returns that I'm "offline". I'm able to access H...
Plan Premium Country USA Device Samsung Galaxy Note 8 REV1.0 Operating System Android 8.0.0 My Question or Issue When I access the search function on mobile data and try ...
Spotify Star
1344 Views
1 replies
0 likes
PlanPremiumCountryUK DeviceLG G5 phoneOperating SystemAndroid v.7.0 - V20r-234-10, Patch level 1 April 2018Spotify version v.8.4.63.584 armV7 My Question or Issueover the last couple of months or so, Spotify randomly stops playback while my phone's l...
Plan Premium Country UK Device LG G5 phone Operating System Android v.7.0 - V20r-234-10, Patch level 1 April 2018 Spotify version v.8.4.63.584 armV7 My Question or Issue...
Roadie
546 Views
1 replies
0 likes
PlanPremiumCountry UkDeviceOnePlus 6Operating SystemAndroid8.1 My Question or Issue The music stops itself. I have to click play again but it happens after 3 or 4 songs. Besides, I can't see the controller on the top to stop or resume music. I have t...
Plan Premium Country Uk Device OnePlus 6 Operating System Android8.1 My Question or Issue The music stops itself. I have to click play again but it happens after 3 or 4 s...
Spotify Star
30695 Views
3 replies
3 likes
Plan PremiumCountry BelgiumDeviceSamsung Galaxy a5 2017 My Question or Issue Recently I've been having the problem that after listening a few songs, the music stops playing completely in the middle of a song. I have to open Spotify to press at again ...
Plan Premium Country Belgium Device Samsung Galaxy a5 2017 My Question or Issue Recently I've been having the problem that after listening a few songs, the m...
Spotify Star
444 Views
1 replies
0 likes
