Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
3 weeks ago
0x8EFABE4E
Newbie
54865 Views
68 replies
25 likes

54865 Views
68 replies
25 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2 weeks ago
Sumit_Ghosh
Casual Listener
27756 Views
5 replies
0 likes

27756 Views
5 replies
0 likes

Error

PlanFreeCountryVietnamDeviceSamsung Galaxy J4Operating SystemAndroid My Question or IssueI couldn't see the songs' covers, lyrics or any play/pause, skip buttons after i clicked at the now playing bar. My screen was a black. I waited but there was no...

ovibivi
Newbie
Plan Free Country Vietnam Device Samsung Galaxy J4 Operating System Android My Question or Issue I couldn't see the songs' covers, lyrics or any play/pause, skip buttons after i clicke...
2018-08-13 8:33:10 AM
2018-08-13 8:48:28 AM
Billy-J
Spotify Star
450 Views
1 replies
0 likes
Active Screen

450 Views
1 replies
0 likes

Superuser Contribution Play Next option.

PlanPremiumCountryUS Device: IPhone 6 My Question or Issue I’ve come to understand the Play Next button was replaced by the Add to queue. I wish there was a way we could have both. Some times at work I have 99+ tracks lined up in my queue and to put ...

Joebot2001
Casual Listener
Plan Premium Country US Device: IPhone 6 My Question or Issue I’ve come to understand the Play Next button was replaced by the Add to queue. I wish there was...
2018-08-10 9:30:44 PM
2018-08-12 10:14:20 PM
SergioDavid
Roadie
6998 Views
1 replies
84 likes

6998 Views
1 replies
84 likes

Superuser Contribution stopping when casting, hangs telephone

PlanPremiumCountry Netherlands DeviceOneplus 3. Google chromecast 2 HD. Operating System Android 8.0 / oxygen os official stock version without rooting etc. My Question or Issue Stopping Spotify when casting makes chromecast go on playing on the chro...

Beukenoot
Casual Listener
Plan Premium Country Netherlands Device Oneplus 3. Google chromecast 2 HD. Operating System Android 8.0 / oxygen os official stock version without rooting etc....
2018-07-30 9:05:02 PM
2018-08-12 7:27:53 PM
SergioDavid
Roadie
395 Views
1 replies
0 likes

395 Views
1 replies
0 likes

Solved!! New UI

PlanPremiumCountry GermanyDeviceHTC U11Operating SystemAndroid Oreo My Question or IssueSo for a very short moment, I saw a new UI on my Spotify and I liked it a lot,but it dissappeared, so I'd like to knoe how to get it forever.Thanks in advance

Elfeinseins
Casual Listener
Plan Premium Country Germany Device HTC U11 Operating System Android Oreo My Question or Issue So for a very short moment, I saw a new UI on my Spotify and I liked it a lo...
2018-08-11 9:05:09 PM
2018-08-12 6:44:10 PM
Jose_M
Spotify Star
921 Views
3 replies
0 likes
Android 8
UI

921 Views
3 replies
0 likes

Superuser Contribution How To Add An Offline Device That Was Previously Removed

PlanPremiumCountry DeviceHuawei P8 LiteOperating SystemAndroid Marshmallow My Question or IssueHi I Recently Removed A Device From the offline device list, now when I try to download music offline on that same device, it doesn't work(I guess this is ...

Clifton3
Newbie
Plan Premium Country Device Huawei P8 Lite Operating System Android Marshmallow My Question or Issue Hi I Recently Removed A Device From the offline device list, now when I tr...
2018-06-12 9:17:54 AM
2018-08-12 5:02:49 PM
Auxilor
Casual Listener
1757 Views
2 replies
1 likes

1757 Views
2 replies
1 likes

Repeated pausing with Bluetooth

PlanPremiumCountry USDeviceSamsung Galaxy S9Operating SystemAndroid 8.1 My Question or IssueMy music keeps pausing over and over when I listen with Bluetooth. I have not been able to test with wired headphones. Sometimes it will go minutes between pa...

m9199
Casual Listener
Plan Premium Country US Device Samsung Galaxy S9 Operating System Android 8.1 My Question or Issue My music keeps pausing over and over when I listen with Bluetooth. I have no...
2018-08-09 12:45:46 AM
2018-08-12 8:50:44 AM
m9199
Casual Listener
8169 Views
2 replies
1 likes

8169 Views
2 replies
1 likes

Solved!!Superuser Contribution Notification bar with controls and "running in background"

DeviceOnePlus 3Operating SystemAndroid 8.0.0 OxygenOS 5.0.4 My Question or IssueHey, so for about a month or so Spotify acts weirdly. It doesn't show the notification bar in the notifications nor on lockscreen with controls for the player. But when I...

deniskr3
Casual Listener
Device OnePlus 3 Operating System Android 8.0.0 OxygenOS 5.0.4 My Question or Issue Hey, so for about a month or so Spotify acts weirdly. It doesn't show the notification bar in the noti...
2018-08-04 9:57:15 AM
2018-08-12 4:24:24 AM
Alfredo
Roadie
3205 Views
3 replies
0 likes

3205 Views
3 replies
0 likes

Spotify holding my storage hostage

PlanPremiumCountry BrazilDeviceSamsung Galaxy J7Operating SystemAndroid 7.0 My Question or Issue The Spotify app on my phone just decided it didn't want to recognize the 15GB of files it had saved on my phone. The app won't read them, it won't delete...

Cruxofthemessag
Newbie
Plan Premium Country Brazil Device Samsung Galaxy J7 Operating System Android 7.0 My Question or Issue The Spotify app on my phone just decided it didn't want to recogniz...
2018-08-10 4:45:06 AM
2018-08-12 2:44:26 AM
evo4g63t
Roadie
955 Views
2 replies
0 likes

955 Views
2 replies
0 likes

SD Card reads/writes lock up the last two versions of Spotify

Premium/LG v20/Nougat I've got an issue of songs randomly not playing and locking up the program. This all started 2 updates ago. Also fails to refresh the listings of playlists (only shows song names not artist). Now I suspected its a faulty sd card...

evo4g63t
Roadie
Premium/LG v20/Nougat I've got an issue of songs randomly not playing and locking up the program. This all started 2 updates ago. Also fails to refresh the listings of playlists (only shows ...
2018-07-28 7:35:08 PM
2018-08-12 2:38:01 AM
evo4g63t
Roadie
796 Views
2 replies
0 likes

796 Views
2 replies
0 likes

Superuser Contribution Stops playing radio after a couple songs

PlanPremiumCountry US DeviceSony xperia xa1 ultra Operating SystemAndroid oreo My Question or IssueI will start a radio with anything, let's say a song radio. It'll play a few songs and then no music. The notification on androids notification bar wil...

Alho64
Casual Listener
Plan Premium Country US Device Sony xperia xa1 ultra Operating System Android oreo My Question or Issue I will start a radio with anything, let's say a song radio. ...
2018-08-10 6:32:17 PM
2018-08-11 8:59:58 PM
Tech-Mike
Newbie
1042 Views
3 replies
0 likes

1042 Views
3 replies
0 likes

Songs randomly pausing and skipping

I've come across a few very annoying issues lately with my premium account on my Samsung Galaxy S8. Songs will randomly pause and will continuously be skipped without me even touching my phone screen. Sometimes the "Ok Google" feature on my phone wil...

vjf_-1rwgdmbe
Casual Listener
I've come across a few very annoying issues lately with my premium account on my Samsung Galaxy S8. Songs will randomly pause and will continuously be skipped without me even touching my phone screen...
2018-08-11 8:53:12 AM
2018-08-11 7:36:19 PM
vjf_-1rwgdmbe
Casual Listener
785 Views
2 replies
0 likes

785 Views
2 replies
0 likes

My own username shows up below a spotify song title within a playlist

I dont have any colaborative playlists but my own name shows up below a song name inside of a playlist. this makes navigation 10 times harder. PlanPremiumCountry The NetherlandsDeviceSamsung Galaxy A5 2017Operating SystemAndroid

mikagiraffe
Casual Listener
I dont have any colaborative playlists but my own name shows up below a song name inside of a playlist. this makes navigation 10 times harder. Plan Premium Country The Nethe...
2018-08-10 12:28:52 AM
2018-08-11 7:21:25 PM
mikagiraffe
Casual Listener
714 Views
2 replies
0 likes
Help
navigation
navigation issues

714 Views
2 replies
0 likes

Unknown Device

PlanPremiumCountryGermanyDeviceSamsung Galaxy S7 My Question or Issue Since yesterday there is an unkown device that takes over the control of the streaming. I can switch back to my device but I can listen his playlist then. I can switch back but the...

nikolang
Casual Listener
Plan Premium Country Germany Device Samsung Galaxy S7 My Question or Issue Since yesterday there is an unkown device that takes over the control of the streaming. I can switch ba...
2018-08-06 3:24:15 PM
2018-08-11 6:51:52 PM
nikolang
Casual Listener
585 Views
3 replies
0 likes

585 Views
3 replies
0 likes

Playlist Duration Not Visible

PlanPremiumCanada DeviceSamsung Galaxy S8 + Web Player on DesktopOperating SystemLatest Android OS, Latest Windows 10 My Question or IssueI created a playlist for an event and I can't seem to find a way to display the total duration. I've tried on my...

metrosuperstar
Casual Listener
Plan Premium Canada Device Samsung Galaxy S8 + Web Player on Desktop Operating System Latest Android OS, Latest Windows 10 My Question or Issue I created a playlist for a...
2018-08-09 3:55:13 PM
2018-08-11 3:47:55 PM
metrosuperstar
Casual Listener
717 Views
2 replies
0 likes

717 Views
2 replies
0 likes

Storage

PremiumCountry UsaDeviceLG Stylo3Operating SystemAndroid My Question or Issue Spotify is taking up over 12GB on my phone n i only have 16GB. Can I do something's 2 lower it. I havent downloaded songs even

Wizazz1
Newbie
Premium Country Usa Device LG Stylo3 Operating System Android My Question or Issue Spotify is taking up over 12GB on my phone n i only have 16GB. Can I do something's 2 lo...
2018-08-11 3:36:05 AM
2018-08-11 5:40:38 AM
Billy-J
Spotify Star
429 Views
1 replies
0 likes

429 Views
1 replies
0 likes

Superuser Contribution Private Playlist messed up

PlanPremiumCountry GermanyDeviceSamsung Galaxy S6Operating System Android 7.0My Question or IssueHey, since one or two weeks my playlists is pretty messed up! Whenever i try to filter my songs by album they are not in the right order (same album on p...

_Max_
Regular
Plan Premium Country Germany Device Samsung Galaxy S6 Operating System Android 7.0 My Question or Issue Hey, since one or two weeks my playlists is pretty messed up! Whenever i...
2018-07-13 4:45:56 PM
2018-08-11 3:58:23 AM
_Max_
Regular
2160 Views
8 replies
0 likes

2160 Views
8 replies
0 likes

Superuser Contribution Cant play some tracks

PlanPremiumCountry UKDeviceSamsung Galaxy 6Operating SystemAndroid Nougat My Question or IssueIm having a problem trying to play tracks from The Stranglers, I click on any track and nothing happens, on a windows pc it says track is unavailable., on t...

user-removed
Visitor
Plan Premium Country UK Device Samsung Galaxy 6 Operating System Android Nougat My Question or Issue Im having a problem trying to play tracks from The Stranglers, I click...
2018-06-27 10:12:24 PM
2018-08-11 1:41:47 AM
Alfredo
Roadie
1130 Views
11 replies
0 likes

1130 Views
11 replies
0 likes

Connection error / Offline mode

PlanPremiumCountry The NetherlandsDeviceSamsung Galaxy 8Operating SystemAndroid Oreo My Question or Issue Hi, Since a few weeks I'm getting a connection error from Spotify. When I open Spotify and choose a playlist or artist it's all good, however wh...

Duut
Newbie
Plan Premium Country The Netherlands Device Samsung Galaxy 8 Operating System Android Oreo My Question or Issue Hi, Since a few weeks I'm getting a connec...
2018-08-09 10:53:48 AM
2018-08-10 9:58:32 PM
Jose_M
Spotify Star
536 Views
1 replies
0 likes

536 Views
1 replies
0 likes

Solved!! Can't change songs

Plan: Premium Country: USA Device: Google Pixel My Question or Issue:When I am attached to something via Bluetooth from my phone, such as my car or a speaker, I can no longer use the controls of that device to change or pause songs. The buttons on my...

leiabeia417
Newbie
Plan: Premium Country: USA Device: Google Pixel My Question or Issue: When I am attached to something via Bluetooth from my phone, such as my car or a speaker, I ca...
2018-08-10 4:56:51 PM
2018-08-10 6:45:38 PM
Billy-J
Spotify Star
24935 Views
1 replies
1 likes

24935 Views
1 replies
1 likes

Spotify keeps pausing and starting again when I get phone calls

Using Spotify Premium, Germany, on an LG K11. Android version 7.1.2 I have recently started using Android, completely happy with it apart from the fact that Spotify no longer works that well. The main problem is that music often pauses in the middle ...

mponny
Casual Listener
Using Spotify Premium, Germany, on an LG K11. Android version 7.1.2 I have recently started using Android, completely happy with it apart from the fact that Spotify no longer works t...
2018-08-10 10:03:11 AM
2018-08-10 6:21:57 PM
mponny
Casual Listener
556 Views
3 replies
0 likes

556 Views
3 replies
0 likes

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