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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111152 Views

26 replies

3 likes

  • 111152 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223665 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223665 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580825 Views

79 replies

3 likes

  • 580825 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478273 Views

577 replies

40 likes

Account
Free
  • 478273 Views
  • 577 replies
  • 40 likes

"Playing from your library" doesn't show current song

PlanFamily PremiumCountry USA DeviceSamsung S9+Operating SystemAndroid OreoSpotify Version8.4.70.666 armV7 My Question or Issue While playing songs, the "currently playing" song doesn't change. I hear the next song, but it isn't displaying properly. ...

Casual Listener

Plan Family Premium Country  USA   Device Samsung S9+ Operating System Android Oreo Spotify Version 8.4.70.666 armV7   My Question or Issue  While playing songs,...

457 Views

0 replies

0 likes

  • 457 Views
  • 0 replies
  • 0 likes

Superuser Contribution "offline" error in search

PlanPremiumDeviceSamsung A320FLOperating SystemAndroid Oreo My Question or Issuenote: i don't keep mobile data turned on all the time.Sometimes i encounter this error with the data turned on: i can listen online to music but i cannot use the search f...

Visitor

Plan Premium Device Samsung A320FL Operating System Android Oreo   My Question or Issue note: i don't keep mobile data turned on all the time. Sometimes i encounter this ...

TomLegend

Spotify Legend

637 Views

1 replies

2 likes

  • 637 Views
  • 1 replies
  • 2 likes

Superuser Contribution Browse, Search and Radio not working.

PlanPremiumCountryAustralia DeviceSamsung Galaxy S8Operating SystemAndroid Oreo 8.0 My Question or Issue For the past few weeks the Browse, Search and Radio features have refused to work consistently. After using the app for a while (let's say anywhe...

Newbie

Plan Premium Country Australia  Device Samsung Galaxy S8 Operating System Android Oreo 8.0   My Question or Issue  For the past few weeks the Browse, Search and Radio feature...

TomLegend

Spotify Legend

1193 Views

1 replies

6 likes

  • 1193 Views
  • 1 replies
  • 6 likes

Podcast Download Management

PlanPremiumCountryUnited States DeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue With the most recent update did Spotify remove the download manager for podcasts? Now its a pain to manage and quickly download podcasts.

Casual Listener

Plan Premium Country United States   Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue  With the most recent update did Spotify remove the do...

528 Views

0 replies

0 likes

  • 528 Views
  • 0 replies
  • 0 likes

Problème connexion Spotify premium family

Bonjour, je suis connecté depuis plusieurs mois sur notre compte Spotify premium family. J’ai été déconnecté et impossible de me reconnecter. J’ai fait renvoyer une invitation par le owner mais quand je rentre mes données j’ai un message d’erreur qui...

Newbie

Bonjour,  je suis connecté depuis plusieurs mois sur notre compte Spotify premium family.  J’ai été déconnecté et impossible de me reconnecter. J’ai fait renvoyer une invitation par le own...

900 Views

0 replies

1 likes

  • 900 Views
  • 0 replies
  • 1 likes

Sd card problems

I've tried downloading my spotify library on my sd card a dozen times, followed instructions from all over the web.Every time I select my sd card in the spotify options menu, the songs download fine for a while, the suddenly the sd card option dissap...

Casual Listener

I've tried downloading my spotify library on my sd card a dozen times, followed instructions from all over the web. Every time I select my sd card in the spotify options menu, the songs download fin...

puckiyo611

Casual Listener

542 Views

2 replies

0 likes

  • 542 Views
  • 2 replies
  • 0 likes

Increased limit to 10K songs for up to 5 devices

Thank you for this update! Will my currently downloaded tracks and playlists be erased completely for redownloading because of this update? Thanks.

Visitor

Thank you for this update! Will my currently downloaded tracks and playlists be erased completely for redownloading because of this update? Thanks.

Loxer

Community Legend

538 Views

1 replies

0 likes

  • 538 Views
  • 1 replies
  • 0 likes

Superuser Contribution Uploaded Music Play on Android device

None of the below informationHow can I play or download music uploaded from the PC into Spotify on an Android device?I can not play the songs on my Android device.

Visitor

None of the below information How can I play or download music uploaded from the PC into Spotify on an Android device? I can not play the songs on my Android device.  

Jemi

Spotify Legend

933 Views

6 replies

0 likes

  • 933 Views
  • 6 replies
  • 0 likes

Superuser Contribution Artist Page and Album Page links are greyed out

None of the below information is requirPlanPremiumCountry United StatesDevice(LG V20)Operating System(Android 7.0) My Question or Issue Artist Page and Album Page links are greyed out. Clicking on album art will show full album and more but going dir...

Casual Listener

None of the below information is requir Plan Premium Country  United States Device (LG V20) Operating System (Android 7.0)   My Question or Issue  Artist Page and Album Page...

AeroZ

Composer

1796 Views

4 replies

0 likes

  • 1796 Views
  • 4 replies
  • 0 likes

Song Radio and View Album options greyed out

PlanPremiumCountry Singapore.DeviceSamsung Galaxy 6Operating SystemAndroid Kit Kat My Question or IssueI've been a spotify Premium user since 2016. Recently in the past few weeks I've noticed that the View Album, View Artist and Go To Song Radio opti...

Music Fan

Plan Premium Country  Singapore. Device Samsung Galaxy 6 Operating System Android Kit Kat   My Question or Issue I've been a spotify Premium user since 2016. Recently in the past ...

AeroZ

Composer

6578 Views

3 replies

3 likes

  • 6578 Views
  • 3 replies
  • 3 likes

Superuser Contribution Can't select view album or artist, shuffle turns off

PlanPremiumCountry UsaDeviceGalaxy S9+Operating SystemAndroid My Question or Issue I can no longer click on "view artist" and "view album" options. Also Spotify turns off the shuffle option at least once a day.

Newbie

  Plan Premium Country  Usa Device Galaxy S9+ Operating System Android    My Question or Issue  I can no longer click on "view artist" and "view album" options. Al...

AeroZ

Composer

13998 Views

6 replies

1 likes

  • 13998 Views
  • 6 replies
  • 1 likes

Search, view artist, view album not working

PlanPremiumCountry USDeviceSamsung galaxy s8 My Question or Issue The search artist. Album. Or any if my searches are not pulling up anything. I have plenty of service, premium for years, tried on wifi. Restarting phone and app. Unable to search new ...

Newbie

Plan Premium Country  US Device Samsung galaxy s8   My Question or Issue  The search artist. Album. Or any if my searches are not pulling up anything. I have plenty of service,...

AeroZ

Composer

1679 Views

2 replies

0 likes

  • 1679 Views
  • 2 replies
  • 0 likes

Unable to click view artist or album (greyed out)

As of yesterday when i click the 3 dots in an effort to view the album for the song I'm listening to, the options view album and view artist are greyed out. I also noticed this morning that my search would only pull up songs I've download. No artist,...

Regular

As of yesterday when i click the 3 dots in an effort to view the album for the song I'm listening to, the options view album and view artist are greyed out.   I also noticed this morning that ...

AeroZ

Composer

3488 Views

5 replies

1 likes

Cannot click view artist or view album
  • 3488 Views
  • 5 replies
  • 1 likes

Superuser Contribution Album, Artist, Radio, Greyed Out

PlanPremiumCountryUSA DeviceSamsung Galaxy 8Operating SystemLatest android available My Question or IssueThis happens at least 3x per week. Album, Artist, and Radio options are grayed out. Have to restart the phone and the options are available again...

Gig Goer

Plan Premium Country USA   Device Samsung Galaxy 8 Operating System Latest android available   My Question or Issue This happens at least 3x per week. Album, Artist, and Radio op...

AeroZ

Composer

1630 Views

6 replies

1 likes

  • 1630 Views
  • 6 replies
  • 1 likes

Superuser Contribution Lagging and not switching/ playing songs

PlanPremiumCountryUsa Device Samsung Galaxy 9Operating System Android Oreo? My Question or IssueOk, I've tried to uninstall and it still does this. There is alot of lag. When I first bring up the app to play music I go straight to my playlists, and i...

Newbie

  Plan Premium Country Usa   Device Samsung Galaxy 9 Operating System  Android Oreo?   My Question or Issue Ok, I've tried to uninstall and it still does this...

Katerina

Spotify Legend

14388 Views

3 replies

3 likes

acting up
Lag
not palying
  • 14388 Views
  • 3 replies
  • 3 likes

Can't seek music via Bluetooth

PlanFree/PremiumCountryPOLANDDeviceXiaomi mi4cOperating SystemAndroid 7.0 My Question or Issue Can't seek music through my car radio. It's Volkswagen Composition Media and it says "this operation is unavailable" when I want to seek music on spotify v...

Newbie

Plan Free/Premium Country POLAND Device Xiaomi mi4c Operating System Android 7.0   My Question or Issue  Can't seek music through my car radio. It's Volkswagen Composition Media a...

517 Views

0 replies

0 likes

  • 517 Views
  • 0 replies
  • 0 likes

Spotify APP doesn't offer the SD card download folder option anymore

I was used to storage my songs in a SD card which i bought with the purpose of storage all my songs (over 2k), but today i opened the app and all my downloaded songs were deleted, so i checked the sd card (it is working), and went to the settings to ...

Regular

I was used to storage my songs in a SD card which i bought with the purpose of storage all my songs (over 2k), but today i opened the app and all my downloaded songs were deleted, so i checked the sd...

cyphi1

Casual Listener

5389 Views

20 replies

0 likes

  • 5389 Views
  • 20 replies
  • 0 likes

Solved!! Spotify not showing folders on Anroid app

PlanFree Device1+ 6Operating SystemAndroid I have the issue that my folders, that i created on my desktop version of Spotify are not showing up on the mobile app. I already reinstalled the mobile app and tried to synch the folders by turning on offli...

Casual Listener

  Plan Free   Device 1+ 6 Operating System Android   I have the issue that my folders, that i created on my desktop version of Spotify are not showing up on the mobile app.&nb...

Spotifydicksuck

Casual Listener

1249 Views

1 replies

0 likes

anroid
folders
Folders not showing
problem
Spotify
  • 1249 Views
  • 1 replies
  • 0 likes

Favorites

Hello,i accidentally deleted or hidded my spotify favorites playlist and now my favorites button disappeared. How can i restore the playlist and restore the button because is more easy for me to add songs directly from notification centre.Thank you.

Newbie

  Hello,i accidentally deleted or hidded my spotify favorites playlist and now my 🖤 favorites button  disappeared. How can i restore the playlist and restore the button because is more ea...

703 Views

0 replies

0 likes

  • 703 Views
  • 0 replies
  • 0 likes

Username is appearing as random letters & numbers

So I've been trying to fix this issue for a while now. When I'm listening to one of my playlists, at the top where it says what playlist is playing it says "playlist by: " and then a bunch of random letters and numbers.I've connected my account to Fa...

Newbie

So I've been trying to fix this issue for a while now.   When I'm listening to one of my playlists, at the top where it says what playlist is playing it says "playlist by: " and then a bunch o...

539 Views

0 replies

0 likes

  • 539 Views
  • 0 replies
  • 0 likes