Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
a week ago
Timbo6sic6
Casual Listener
68345 Views
69 replies
26 likes

68345 Views
69 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
29038 Views
5 replies
0 likes

29038 Views
5 replies
0 likes

Superuser Contribution Spotify Un-useable on Galaxy S7

PlanPremiumCountryUnited StatesDeviceGalaxy S7My Question or IssueAll of the sudden, Spotify is totally un-useable. The songs started lagging and skipping at first, but after many restarts and uninstalls, its so laggy and unresponsive that there is n...

Crawf1jr
Newbie
Plan Premium Country United States Device Galaxy S7 My Question or Issue All of the sudden, Spotify is totally un-useable. The songs started lagging and skipping at first, but after ma...
2018-08-18 8:02:32 PM
2018-08-20 7:26:18 PM
SergioDavid
Roadie
604 Views
1 replies
0 likes

604 Views
1 replies
0 likes

Solved!! Storage Location Problem

PlanPremiumCountry PhilippinesDeviceLenovo A328Operating SystemAndroid 4.4.2 My Question or Issue: It seems that I can’t change the storage location in my phone, all I can see is Delete Cache option. I wonder if it’s removed or it’s not compatible on...

makehaste
Casual Listener
Plan Premium Country Philippines Device Lenovo A328 Operating System Android 4.4.2 My Question or Issue: It seems that I can’t change the storage location in my phone, ...
2018-08-20 4:54:02 PM
2018-08-20 7:11:35 PM
Billy-J
Spotify Star
1085 Views
5 replies
0 likes

1085 Views
5 replies
0 likes

Superuser Contribution No access to SD card Sony Xperia XZ Android 8.0.0

PlanPremiumCountrySpainDeviceSony Xperia XZOperating SystemAndroid Oreo 8.0.0 My Question or IssueLlevo más de un año sin poder pasar las canciones descargadas a la SD externa. Otras aplicaciones acceden sin problemas. Spotify nunca pregunta por perm...

TSGblue
Casual Listener
Plan Premium Country Spain Device Sony Xperia XZ Operating System Android Oreo 8.0.0 My Question or Issue Llevo más de un año sin poder pasar las canciones descargadas a la SD e...
2018-07-17 8:10:00 AM
2018-08-20 4:47:46 PM
Melody
Spotify
1081 Views
4 replies
0 likes
Issue Xperia SD

1081 Views
4 replies
0 likes

Spotify showing offline when I am online,

PlanPremiumCountry CanadaDeviceSamsung a8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question isI have verified I am online.in settings., Logged of and on. Signed out from all accounts, reloaded the app. I can still download playlists ...

Ryke80
Newbie
PlanPremium Country Canada Device Samsung a8 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question is I have verified I am online.in settings., Logged of and...
2018-08-20 5:42:51 AM
2018-08-20 12:09:34 PM
Jose_M
Spotify Star
489 Views
1 replies
1 likes

489 Views
1 replies
1 likes

Solved!! GOOGLE CLOCK and Spotify

PlanPremiumCountry FranceDeviceHonor 6xOperating SystemAndroid 7 My Question or Issue when i want to set a music alarm where playlist to wake up, in the spotify tab is saying "Can not connect to Spotify." Please try again later. I have both applicati...

Spectre4094
Casual Listener
Plan Premium Country France Device Honor 6x Operating System Android 7 My Question or Issue when i want to set a music alarm where playlist to wake up, in the spotify tab...
2018-08-20 9:03:52 AM
2018-08-20 11:38:02 AM
Jose_M
Spotify Star
41189 Views
3 replies
1 likes

41189 Views
3 replies
1 likes

Solved!! Switched phones now App won't see my Sonos

I just got a new android phone and downloaded the App on it. Now the only Sonos speaker it sees is the one in my neighbours upstairs apartment instead of the 3 here in my place. What should I do?PlanPremiumCountryCanadaDeviceOne+ 6Operating SystemAnd...

Ace_music
Casual Listener
I just got a new android phone and downloaded the App on it. Now the only Sonos speaker it sees is the one in my neighbours upstairs apartment instead of the 3 here in my place. What should I d...
2018-08-20 6:12:34 AM
2018-08-20 7:29:03 AM
Ace_music
Casual Listener
631 Views
2 replies
0 likes

631 Views
2 replies
0 likes

Superuser Contribution Spotify on Android showing wrong song. Started some days ago.

PlanFree/PremiumCountry DeviceNote 8Operating SystemAndroid 8.0.0 My Question or Issue Spotify on my Android phone suddenly started not showing the song I am hearing. My car player via Bluetooth also shows the same wrong song name. Started a few days...

Sebofo
Casual Listener
Plan Free/Premium Country Device Note 8 Operating System Android 8.0.0 My Question or Issue Spotify on my Android phone suddenly started not showing the song I am hearin...
2018-08-10 8:54:27 AM
2018-08-20 4:34:44 AM
Alfredo
Roadie
3427 Views
4 replies
2 likes

3427 Views
4 replies
2 likes

Issue with downloaded content

PlanPremium CountryFrance DeviceiPadOperating SystemiOS 11.4.1 Hello! My problem is that I need to download my playlists almost every time I use Spotify. The downloads do not stay.

Jasminushka
Newbie
Plan Premium Country France Device iPad Operating System iOS 11.4.1 Hello! My problem is that I need to download my playlists almost every time ...
2018-08-19 11:52:50 PM
2018-08-20 2:32:50 AM
SaulAL
Newbie
435 Views
2 replies
0 likes

435 Views
2 replies
0 likes

Mobile Filtering Does Not Work

Plan: PremiumCountry: USADevice: Samsung Galaxy S8 ActiveOperating System: Android OreoMy Question or Issue: Desktop web app works fine. Only on my mobile device, filtering a playlist and then attempting to play ONLY the filtered songs fails and reve...

jasonccrane
Regular
Plan: Premium Country: USA Device: Samsung Galaxy S8 Active Operating System: Android Oreo My Question or Issue: Desktop web app works fine. Only on my mobile...
2018-08-03 8:44:30 PM
2018-08-19 9:23:11 PM
haikstein
Newbie
1539 Views
6 replies
0 likes
Filter playlist bug

1539 Views
6 replies
0 likes

Play queue sport connect

I have an honor 5c and a free account. When playing music, I can't see the queue. I haven't been able to edit it before either, but after the new update I can't even see it. I'm down with it normally because I can't edit it. But I can't see it or edi...

Annern123
Casual Listener
I have an honor 5c and a free account. When playing music, I can't see the queue. I haven't been able to edit it before either, but after the new update I can't even see it. I'm down with it normally...
2018-08-19 8:42:43 PM
504 Views
0 replies
0 likes

504 Views
0 replies
0 likes

Solved!! Spotify keeps automatically switching downloads to internal storage

PlanPremiumCountry UkDevice Samsung A3 2017Operating System Android Oreo My Question or IssueSpotify keeps switching my storage from external to internal and now can't seem to be able to switch storage back ... stupid ... Spotify stop flipping about ...

TheMarkyD
Regular
Plan Premium Country Uk Device Samsung A3 2017 Operating System Android Oreo My Question or Issue Spotify keeps switching my storage from external to i...
2018-08-17 5:27:32 PM
2018-08-19 8:25:26 PM
Billy-J
Spotify Star
16406 Views
5 replies
1 likes
storage

16406 Views
5 replies
1 likes

Superuser Contribution Song appearing on desktop app, but not (Android) mobile app

Plan PremiumCountry SwitzerlandDevice Huawei Mate 10 ProOperating System Android Oreo My Question or Issue There is a song that appears on the windows desktop app version of Spotify, but not the (Android) mobile version. Is there: (i) a reason for th...

matw90
Casual Listener
Plan Premium Country Switzerland Device Huawei Mate 10 Pro Operating System Android Oreo My Question or Issue There is a song that appears on the w...
2018-08-08 9:28:47 AM
2018-08-19 8:22:08 PM
matw90
Casual Listener
501 Views
2 replies
0 likes

501 Views
2 replies
0 likes

Solved!! Problem while playing songs

Hello I have Huawei Mate 10 Pro. I have a bug in the spotify, when I play my saved songs it is showed to me like in the picture 0:00. The song plays but it doesnt show that, only if I exit and open the song again it goes regular. Thanks from advance,...

yan1106
Newbie
Hello I have Huawei Mate 10 Pro. I have a bug in the spotify, when I play my saved songs it is showed to me like in the picture 0:00. The song plays but it doesnt show that, only if I exit and...
2018-08-19 7:27:46 PM
2018-08-19 8:12:21 PM
Loxer
Community Legend
577 Views
1 replies
0 likes

577 Views
1 replies
0 likes

Superuser Contribution Alleen intro's na zoeken op artiest

PlanFreeland NederlandApparaatHuawei p20 liteBesturingssysteemAndroid. Mijn vraag of probleem Ik heb momenteel een free versie om het te proberen maar loop tegen een probleem op. Als ik een naar een artiest zoek en die gevonden heb wil ik zijn nummer...

DS3racing
Casual Listener
Plan Free land Nederland Apparaat Huawei p20 lite Besturingssysteem Android. Mijn vraag of probleem Ik heb momenteel een free versie om het te proberen maar loop te...
2018-08-04 1:29:55 PM
2018-08-19 7:54:06 PM
SergioDavid
Roadie
2016 Views
3 replies
0 likes

2016 Views
3 replies
0 likes

converting music from pc to smartphone

PlanPremiumCountry Germany DeviceSamsung Galaxy A5Operating SystemAndroid 8.0.0 My Question or IssueI downloaded music onto my spotify account on my desktop and now im not able to listen to these songs on my smartphone. Is there a way to do this ? I ...

heillama
Casual Listener
Plan Premium Country Germany Device Samsung Galaxy A5 Operating System Android 8.0.0 My Question or Issue I downloaded music onto my spotify account on my desktop and now im...
2018-08-18 11:09:54 PM
2018-08-19 7:44:35 PM
heillama
Casual Listener
643 Views
6 replies
0 likes

643 Views
6 replies
0 likes

Superuser Contribution Why does the option to remove a song from a playlist disappear when the song becomes unavailable?

PlanFree/PremiumCountry United States DeviceSamsung Galaxy S7Operating SystemAndroidMy Question or IssueWhy am I being forced to keep a song I can't listen to? This is a really annoying "feature"

Tommaniacal
Music Fan
Plan Free/Premium Country United States Device Samsung Galaxy S7 Operating System Android My Question or Issue Why am I being forced to keep a song I can't listen to? This is a r...
2018-08-14 7:26:58 PM
2018-08-19 7:43:27 PM
SergioDavid
Roadie
326 Views
1 replies
0 likes

326 Views
1 replies
0 likes

no option to choose external storage after update

PlanPremiumCountry USADeviceMoto E4 PlusOperating SystemAndroid My Question or IssueI just updated to the most recent version of Spotify this morning, and when I went to download my music to my SD card (the downloads just erase themselves from time t...

gigla101
Newbie
Plan Premium Country USA Device Moto E4 Plus Operating System Android My Question or Issue I just updated to the most recent version of Spotify this morning, and when I went to...
2018-08-17 12:46:36 AM
2018-08-19 7:34:41 PM
Al6170
Regular
800 Views
2 replies
0 likes

800 Views
2 replies
0 likes

Superuser Contribution Change storage to SD card on Chromebook

PlanPremiumCountryGermanyDeviceAcer R13 Chromebook (32GB)Operating SystemChrome OS with Android 7.1.1 My Question or Issue Hey! This is a pretty uncommon question, as there aren't many Chromebook users in my country, but I'm trying to change the stor...

randiebam
Newbie
Plan Premium Country Germany Device Acer R13 Chromebook (32GB) Operating System Chrome OS with Android 7.1.1 My Question or Issue Hey! This is a pretty uncommon question, as th...
2018-08-16 9:09:40 PM
2018-08-19 7:06:12 PM
SergioDavid
Roadie
3254 Views
1 replies
6 likes

3254 Views
1 replies
6 likes

Why Does Deezer & Amazon Have More Tracks than Spotify?!?

I know one thing. Deezer and Amazon have more. I have at least one album I can't get on Spotify that I can get on Deezer and Amazon. I know there are more. I just signed up to a Pringles promotion for 4 months free Deezer and the email they sent me c...

user-removed
Visitor
I know one thing. Deezer and Amazon have more. I have at least one album I can't get on Spotify that I can get on Deezer and Amazon. I know there are more. I just signed up to a Pringles pr...
2018-08-18 2:42:24 PM
2018-08-19 6:35:50 PM
Jose_M
Spotify Star
629 Views
1 replies
0 likes

629 Views
1 replies
0 likes

Solved!!Superuser Contribution Songs added to a playlist at the same time are in the wrong order

PlanPremiumCountrySwedenDeviceHuawei Honor 8 LiteOperating SystemAndroid 7.0 My Question or Issue If I add one or more whole albums they appear in alphabetical order and not sorted by album and song order (according to the album added). I have the pl...

yaoses
Casual Listener
Plan Premium Country Sweden Device Huawei Honor 8 Lite Operating System Android 7.0 My Question or Issue If I add one or more whole albums they appear in alphabetical order and...
2018-07-17 11:10:46 AM
2018-08-19 7:41:00 AM
felipw
Casual Listener
1484 Views
10 replies
0 likes

1484 Views
10 replies
0 likes

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