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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • hnavia
  • Regular
  • 27612 Views
  • 59 replies
  • 23 likes
  • 27612 Views
  • 59 replies
  • 23 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 870342 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 870342 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24729 Views
  • 3 replies
  • 0 likes
  • 24729 Views
  • 3 replies
  • 0 likes

Solved!! cache memory limit?

PlanPremiumCountryFrance Devicesamsung Galaxy A5 2017Operating SystemAndroid Oreo My Question or Issue What is the cache limit of the Android app? It seems that it doesn't exist...Thanks.

  • Roadie
  • Plan Premium Country France   Device samsung Galaxy A5 2017 Operating System Android Oreo   My Question or Issue  What is the cache limit of the Android app? It seems t...
  • Joe
  • Community Legend
  • 3270 Views
  • 2 replies
  • 4 likes
  • 3270 Views
  • 2 replies
  • 4 likes

Can no longer play a song from search results after pressing thumbs down on it in a radio station

PlanPremiumCountryUnited KingdomDeviceOneplus ThreeOperating SystemAndroid 8.0.0 My Question or IssueI'm using Spotify 8.4.60.701 armV7.I searched for "This is America" by Childish Gambino, and it came up in my search results, so I pressed the result...

  • Casual Listener
  • Plan Premium Country United Kingdom Device Oneplus Three Operating System Android 8.0.0   My Question or Issue I'm using Spotify 8.4.60.701 armV7. I searched for "This is America...
  • jacharaka
  • Casual Listener
  • 948 Views
  • 1 replies
  • 0 likes
  • bug android
    radio controls
    search bug
  • 948 Views
  • 1 replies
  • 0 likes

Latest update Android pixel xl

PlanFree/PremiumCountry USADevicePixel XLOperating System Android Oreo 8.1My Question or Issue Please fix the issues in the latest update on Spotify. I just got done saying how reliable Spotify is. But the latest update has really been screwy. I am a...

  • Newbie
  • Plan Free/Premium Country  USA Device Pixel XL Operating System  Android Oreo 8.1 My Question or Issue  Please fix the issues in the latest update on Spotify. I just got done ...
  • Loxer
  • Community Legend
  • 326 Views
  • 1 replies
  • 0 likes
  • 326 Views
  • 1 replies
  • 0 likes

Sharing songs through Facebook messenger

PlanPremiumCountryU.S.DeviceGalaxy S9+Operating SystemAndroid Oreo My Question or Issue Everytime a friend shares a song through Facebook messenger and I click on the song, messenger will open Spotify but Spotify will not take me to the location of t...

  • Casual Listener
  • Plan Premium Country U.S. Device Galaxy S9+ Operating System Android Oreo   My Question or Issue  Everytime a friend shares a song through Facebook messenger and I click on the so...
  • 3872 Views
  • 0 replies
  • 6 likes
  • 3872 Views
  • 0 replies
  • 6 likes

Spotify bugging out

PlanPremiumCountry NorwayDevice(, Samsung Galaxy s7 edge)Operating System(Android.) My Question or Issue The app randomly starts up. Doesn't close when I want it to. Stops mid song and freezes so I can't pause, close, change song or anything. It simp...

  • Newbie
  • Plan Premium Country  Norway Device (, Samsung Galaxy s7 edge) Operating System (Android.)   My Question or Issue  The app randomly starts up. Doesn't close when I want it to...
  • 1135 Views
  • 0 replies
  • 0 likes
  • 1135 Views
  • 0 replies
  • 0 likes

Superuser Contribution Music player issues on android

PlanPremiumCountryThe Netherlands DeviceOneplus 5tOperating SystemAndroid 8.1.0 My Question or IssueI'm having multiple issues with the music player. - I can't skip more than 2 songs in a row. When I leave the screen and go back in I can skip 2 songs...

  • Newbie
  • Plan Premium Country The Netherlands  Device Oneplus 5t Operating System Android 8.1.0   My Question or Issue I'm having multiple issues with the music player.  - I can't sk...
  • Alfredo
  • Roadie
  • 335 Views
  • 1 replies
  • 0 likes
  • 335 Views
  • 1 replies
  • 0 likes

Superuser Contribution Discover Weekly not updated since April 23d

Hello, My Discover Weekly playlist has not been updated since April 23. I do like this option so I would like to have it back. I contacted Spotify in April to merge two accounts, and they did that. It might have something to do with that. Anyone know...

  • Casual Listener
  • Hello,   My Discover Weekly playlist has not been updated since April 23. I do like this option so I would like to have it back. I contacted Spotify in April to merge two accounts, and th...
  • Alfredo
  • Roadie
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Superuser Contribution El volumen de las canciones suben y bajan

En mi samsung j6 trato de escuchar una canción y al momento de comenzar se escucha muy fuerte y después baja el volumen o también cuando pongo pausa y vuelvo a reproducirla los bajos ya no se escuchan y se escucha mal.

  • Newbie
  • En mi samsung j6 trato de escuchar una canción y al momento de comenzar se escucha muy fuerte y después baja el volumen o también cuando pongo pausa y vuelvo a reproducirla los bajos ya no se escucha...
  • Alfredo
  • Roadie
  • 2751 Views
  • 1 replies
  • 0 likes
  • 2751 Views
  • 1 replies
  • 0 likes

Superuser Contribution Using US credit card to PH

Hi. I would like to use my US credit card here in the philippines but I can't use it. It won't let me pay. And I don't have a bank account here in the philippines. How can I pay using that card here in the philippines?

  • Newbie
  • Hi. I would like to use my US credit card here in the philippines but I can't use it. It won't let me pay. And I don't have a bank account here in the philippines. How can I pay using that card here ...
  • Alfredo
  • Roadie
  • 973 Views
  • 1 replies
  • 0 likes
  • 973 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloaded songs

Okay so I've just got premium since the new update and I get that you have to 'like' songs and it adds them to your favourites, instead of actually clicking "download" like before, but now how do I know which songs are downloaded or not, to listen of...

  • Newbie
  • Okay so I've just got premium since the new update and I get that you have to 'like' songs and it adds them to your favourites, instead of actually clicking "download" like before, but now how do I k...
  • Alfredo
  • Roadie
  • 471 Views
  • 1 replies
  • 0 likes
  • 471 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android app won't launch

When i launch the Spotify app, i get a dark grey screen for 5 sec, after this the app seems to be loading but that just add the background of the search bar and it's crashI've done none update before this issue. I've already tried to clear the cache ...

  • Casual Listener
  • When i launch the Spotify app, i get a dark grey screen for 5 sec, after this the app seems to be loading but that just add the background of the search bar and it's crash I've done none update befo...
  • Alfredo
  • Roadie
  • 6905 Views
  • 17 replies
  • 7 likes
  • 6905 Views
  • 17 replies
  • 7 likes

Podcasts unavailable

PlanPremiumCountryIndonesiaDeviceOppo R829Operating SystemColorOS V1.0.0i (based on Android 4.2.2) My Question or IssueI'm using most updated version of the app. I can't access podcasts and when I click any podcast, there's no response. I can still a...

  • Casual Listener
  •   Plan Premium Country Indonesia Device Oppo R829 Operating System ColorOS V1.0.0i (based on Android 4.2.2)   My Question or Issue I'm using most updated version of the app. I ca...
  • Loxer
  • Community Legend
  • 726 Views
  • 1 replies
  • 0 likes
  • Android
    Oppo
    podcast
  • 726 Views
  • 1 replies
  • 0 likes

Facebook login issue

I downloaded the latest version and when I try to login with my facebook account I write my email adress and my password but when it logs in and instead of getting the message asking me if i want to connect my account to spotify its just turns white ...

  • Newbie
  • I downloaded the latest version and when I try to login with my facebook account I write my email adress and my password but when it logs in and instead of getting the message asking me if i want to ...
  • Loxer
  • Community Legend
  • 272 Views
  • 1 replies
  • 0 likes
  • 272 Views
  • 1 replies
  • 0 likes

You've reached a limit on active subscriptions per mobile number

PlanFreeCountry MalaysiaDeviceSamsung j7+Operating SystemAndroid Nugget My Question or IssueCan't subscribe because it tells me this

  • Newbie
  • Plan Free Country  Malaysia Device Samsung j7+ Operating System Android Nugget   My Question or Issue Can't subscribe because it tells me this
  • Loxer
  • Community Legend
  • 997 Views
  • 1 replies
  • 0 likes
  • 997 Views
  • 1 replies
  • 0 likes

Solved!! "Update System" Error Message

PlanPremiumCountryUSA DeviceLG V30+Operating SystemAndroid Oreo (8.0) My Question or Issue I keep getting a red error message at the top of my page saying I must update my system as Spotify needs Android 4.1 or higher to run. I am running Android 8.0...

  • Visitor
  • Plan Premium Country USA   Device LG V30+ Operating System Android Oreo (8.0)   My Question or Issue  I keep getting a red error message at the top of my page saying I must ...
  • Loxer
  • Community Legend
  • 431 Views
  • 1 replies
  • 0 likes
  • 431 Views
  • 1 replies
  • 0 likes

Superuser Contribution device needs updating message?

My Question or Issue my galaxy s5 running android 7.1.2 keeps getting a message about updating the os to something above 4.1. what is this?

  • Casual Listener
  •   My Question or Issue  my galaxy s5 running android 7.1.2 keeps getting a message about updating the os to something above 4.1.  what is this?
  • izhr-d59n_728
  • Casual Listener
  • 543 Views
  • 4 replies
  • 1 likes
  • 543 Views
  • 4 replies
  • 1 likes

Spotify is glitching

My Issue:So, i've been trying to listen music when. But when i turn my phone off or bring the app to the background, i made an video of it to show you how it sounds, can someone please help me with this?PlanPremiumCountryNetherlands Device(Dogee Mix)...

  • Casual Listener
  • My Issue: So, i've been trying to listen music when. But when i turn my phone off or bring the app to the background, i made an video of it to show you how it sounds, can someone please help me with...
  • Loxer
  • Community Legend
  • 929 Views
  • 1 replies
  • 0 likes
  • 929 Views
  • 1 replies
  • 0 likes

Spotify is glitching

My Issue:So, i've been trying to listen music. But when i turn my phone off or bring the app to the background,it starts to glitch, i made an video of it to show you how it sounds, can someone please help me with this?PlanPremiumCountryNetherlands De...

  • Casual Listener
  • My Issue: So, i've been trying to listen music. But when i turn my phone off or bring the app to the background,it starts to glitch, i made an video of it to show you how it sounds, can someone plea...
  • Loxer
  • Community Legend
  • 555 Views
  • 1 replies
  • 0 likes
  • 555 Views
  • 1 replies
  • 0 likes

Solved!! Save an album, the songs aren't saved

Hello,since the last update that changed Spotify, whenever I save/add an album to my favourites, the songs it contains are not saved in 'my favourite songs' in my library. It used to be the case in the older versions though, but all the songs I had p...

  • Casual Listener
  • Hello, since the last update that changed Spotify, whenever I save/add an album to my favourites, the songs it contains are not saved in 'my favourite songs' in my library. It used to be the case in...
  • Joe
  • Community Legend
  • 2542 Views
  • 3 replies
  • 1 likes
  • 2542 Views
  • 3 replies
  • 1 likes

Switching a free account email to my premium account

My Question or Issue I have an email issue. My premium account is registered to an email address I never use. I want to know how I can delete this account (free account) and use this email for my premium account. Thanks in advance

  • Newbie
  •     My Question or Issue  I have an email issue. My premium account is registered to an email address I never use. I want to know how I can delete this account (free account) and us...
  • Joe
  • Community Legend
  • 247 Views
  • 1 replies
  • 0 likes
  • 247 Views
  • 1 replies
  • 0 likes