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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210764 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210764 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561148 Views

78 replies

3 likes

  • 561148 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463064 Views

575 replies

39 likes

Account
Free
  • 463064 Views
  • 575 replies
  • 39 likes

Search is broken reporting that I'm offline, even if I'm not

Can't use android app for some time now.Search is broken reporting that I'm offline, even if I'm not. I tried many things including (but not limited to):- reinstall app- clear cache data (helps for a moment, then problem appears back). Please advice....

Casual Listener

Can't use android app for some time now. Search is broken reporting that I'm offline, even if I'm not. I tried many things including (but not limited to): - reinstall app - clear cache data (helps...

froszu

Casual Listener

681 Views

2 replies

1 likes

  • 681 Views
  • 2 replies
  • 1 likes

Queueing a song while listening to a playlist radio

PlanPremiumCountry SwedenDeviceOnePlus 5TOperating SystemAndroid Oreo My Question or IssueFor some reason the queue doesn't work while listening to a playlist radio station. It says the song is queued but it never actually plays it.

Regular

Plan Premium Country  Sweden Device OnePlus 5T Operating System Android Oreo   My Question or Issue For some reason the queue doesn't work while listening to a playlist radio...

461 Views

0 replies

0 likes

queue
Radio
  • 461 Views
  • 0 replies
  • 0 likes

Can't install Spotify from google play, error code: -505

PlanFreeCountry ItalyDeviceXiaomi Redmi 4 proOperating SystemAndroid 6My Question or IssueI had Spotify installed in the past, then I decided to unistall it. Now every time I try to install it again from the google play store I get error code -505.

Newbie

Plan Free Country  Italy Device Xiaomi Redmi 4 pro Operating System Android 6 My Question or Issue I had Spotify installed in the past, then I decided to unistall it. Now every time I t...

704 Views

0 replies

0 likes

  • 704 Views
  • 0 replies
  • 0 likes

Superuser Contribution Albums added to the queue do not appear in any "recently played" view

PlanPremiumCountryGermany DeviceLG G6Operating SystemAndroid Oreo, but I think it's related to all platforms. My Question or Issue When I listen to an album, it normally appears at the following places: * recently played on home tab* recently played ...

Music Fan

Plan Premium Country Germany   Device LG G6 Operating System Android Oreo, but I think it's related to all platforms.    My Question or Issue  When I listen to an ...

Jemi

Spotify Legend

1059 Views

4 replies

0 likes

  • 1059 Views
  • 4 replies
  • 0 likes

Superuser Contribution No sound on bluetooth connection

Dear community,when my device connects to my car radio via bluetooth it looks like spotify is starting the music and the time goes up, but there is no sound played.As recently as the next track starts playing there is sound like nothing happend.If i ...

Casual Listener

Dear community, when my device connects to my car radio via bluetooth it looks like spotify is starting the music and the time goes up, but there is no sound played. As recently as the next track s...

Jemi

Spotify Legend

6110 Views

3 replies

0 likes

  • 6110 Views
  • 3 replies
  • 0 likes

Add Equalizer in Spotify

PlanPremiumCountry Bulgaria DeviceHuawei p10 lite Operating SystemAndroid 8.0.0 My Question or Issue There is no Equalizer at all in the settings. I can't find it under playback....

Casual Listener

Plan Premium Country  Bulgaria  Device Huawei p10 lite  Operating System Android 8.0.0   My Question or Issue  There is no Equalizer at all in the settings. I can't...

Jwfleck3

Casual Listener

1078 Views

3 replies

0 likes

  • 1078 Views
  • 3 replies
  • 0 likes

Spotify und Sonos

PlanenAboLand GerätHTC U UltraBetriebssystemAndroid 8.0.0 Meine Frage oder mein Problem Wenn ich Spotify über die Sonos im Wlan spiele, laeuft kein Lied zu Ende, es springt im Song zum naechsten. Nach kurzer Zeit wird Spotify komplett aus und es muss...

Newbie

  Planen Abo Land   Gerät HTC U Ultra Betriebssystem Android 8.0.0   Meine Frage oder mein Problem  Wenn ich Spotify über die Sonos im Wlan spiele, laeuft kein Lied zu ...

393 Views

0 replies

0 likes

  • 393 Views
  • 0 replies
  • 0 likes

Continuous Notifications on Android Wear OS Smartwatch

Plan: PremiumCountry: UKDevice: Sony Smartwatch SWR50 (Wear OS 1.5) paired to Moto X4 phoneOperating System: Android Oreo I am plagued by more-or-less continuous Spotify notifications on my smartwatch. Every time I dismiss the "currently playing" not...

Newbie

Plan: Premium Country: UK Device: Sony Smartwatch SWR50 (Wear OS 1.5) paired to Moto X4 phone Operating System: Android Oreo   I am plagued by more-or-less continuous Spotify notifications ...

949 Views

0 replies

2 likes

  • 949 Views
  • 0 replies
  • 2 likes

Superuser Contribution Radio plays from search

PlanPremiumCountryUSA DeviceSamsung Galaxy 8 active Operating SystemAndroid 8.0.0 (no updates available) My Question or Issue When I search for a song and click to play, spotify automatically starts that song's radio. Which makes it difficult when th...

Regular

Plan Premium Country USA   Device Samsung Galaxy 8 active   Operating System Android 8.0.0 (no updates available)    My Question or Issue  When I search for a son...

TomLegend

Spotify Legend

1952 Views

10 replies

0 likes

  • 1952 Views
  • 10 replies
  • 0 likes

How to post my playlist here

  I dont know how to use playlist exchange

Newbie

   I dont know how to use playlist exchange

Loxer

Community Legend

549 Views

1 replies

0 likes

  • 549 Views
  • 1 replies
  • 0 likes

Pop Up UI who else is irratated by it?

My Question or IssueWhoever designed the Spotify UI needs to reevaluate their love for popups. I don't wanna see the pop-up of there is Spotify being used in another device. I freaking know it. I just wanna change the song that is playing. Also I don...

Visitor

My Question or Issue Whoever designed the Spotify UI needs to reevaluate their love for popups.   I don't wanna see the pop-up of there is Spotify being used in another device. I freaking kno...

694 Views

0 replies

0 likes

baduseexperience
badux
pop-up
Pop-ups
UI
UI Bug
  • 694 Views
  • 0 replies
  • 0 likes

Distorted songs on mobile

PlanPremiumDeviceHTC Desire 628Operating SystemAndroid As of the newest update, local files from my PC are distorted on my mobile device.Reinstalling Spotify does not work. Both new and old files are distorted. Weirdly it seems like a lot of small "c...

Casual Listener

Plan Premium Device HTC Desire 628 Operating System Android      As of the newest update, local files from my PC are distorted on my mobile device. Reinstalling Spotify does n...

Conny123

Regular

1085 Views

1 replies

0 likes

  • 1085 Views
  • 1 replies
  • 0 likes

App problems

PlanPremiumCountry USDeviceSamsung Galaxy 8Operating SystemAndroid Oreo My Question or Issue I'm having severe problems with this new player. Almost every time I try to seek in the track it will reset to zero and I'll be unable to seek anymore. Also ...

Casual Listener

  Plan Premium Country  US Device Samsung Galaxy 8 Operating System Android Oreo   My Question or Issue  I'm having severe problems with this new player. Almost ev...

Billy-J

Spotify Star

1094 Views

3 replies

0 likes

Android Galaxy s8
  • 1094 Views
  • 3 replies
  • 0 likes

Spotify cuts off

Hello listeners. After some time of listening spotify it just cuts off so i need to go back in spotify and resume play again. And song and art cover is wrong its like spotify cant keep up. If i forward songs there still is previous song artwork. Does...

Casual Listener

Hello listeners. After some time of listening spotify it just cuts off so i need to go back in spotify and resume play again. And song and art cover is wrong its like spotify cant keep up. If i forwa...

Hopipola

Casual Listener

1121 Views

2 replies

0 likes

  • 1121 Views
  • 2 replies
  • 0 likes

complete meltdown

PlanPremiumCountry CanadaDeviceSamsung Galaxy s5 neoOperating SystemAndroid 7.0 My Question or IssueNo aspect of spotify is working for me right now. I am continually logged out, when I try to log back in a warning tells me my phone is set to offline...

Casual Listener

Plan Premium Country  Canada Device Samsung Galaxy s5 neo Operating System Android 7.0   My Question or Issue No aspect of spotify is working for me right now.  I am continua...

Matalo

Roadie

888 Views

3 replies

0 likes

  • 888 Views
  • 3 replies
  • 0 likes

Solved!! How can I tggle shuffle reproduction?

PlanFreeCountryItaly Device:Samsung Galaxy S6 Operating System(Android) My Question or IssueHow can I turn off the shuffle play of my Spotify playlists on my smartphone since while reproducing my playlists on Spotify do not appear the crossed arrows?...

Roadie

Plan Free Country Italy   Device: Samsung Galaxy S6     Operating System (Android)   My Question or Issue How can I turn off the shuffle play of my Spotify playlists ...

Loxer

Community Legend

977 Views

1 replies

0 likes

  • 977 Views
  • 1 replies
  • 0 likes

Spotify says it's offline when it's playing music that I don't have downloaded.

PlanPremiumCountry USADeviceGoogle pixel 2 plusOperating SystemAndroid version 9 My Question or Issue Spotify won't allow me to use the search function, browse, or radio, claiming that I'm "offline" even when it's streaming music that I don't have do...

Newbie

  Plan Premium Country  USA Device Google pixel 2 plus Operating System Android version 9   My Question or Issue  Spotify won't allow me to use the search function, bro...

Nico

Community Legend

524 Views

1 replies

0 likes

  • 524 Views
  • 1 replies
  • 0 likes

Solved!! Behind the Lyrics not showing after update

PlanPremiumCountry DeviceSamsung Galaxy S6 edgeOperating SystemAndroid Nougat My Question or IssueAfter update, UI of Now Playing has been changed. Since then, 'Behind the Lyrics' do not appear. How can I bring it back?

Casual Listener

Plan Premium Country   Device Samsung Galaxy S6 edge Operating System Android Nougat   My Question or Issue After update, UI of Now Playing has been changed. Since then, 'Behind t...

Loxer

Community Legend

983 Views

1 replies

0 likes

  • 983 Views
  • 1 replies
  • 0 likes

Shuffle doesn't work

Hi. On Android (one plus one 6) swiping to other song in shuffle, makes only few skips and then stop. Swiping doesn't work further . Why?

Newbie

Hi. On Android (one plus one 6) swiping to other song in shuffle, makes only few skips and then stop. Swiping doesn't work further . Why? 

Nico

Community Legend

586 Views

1 replies

0 likes

  • 586 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify starts playing on its own (latest version - Aug 2018)

PlanFree/PremiumCountry IsraelDeviceGalaxy S9 Plus My Question or Issue I have been using the latest Spotify version on my Android device (Galaxy S9 Plus).For some reason, it starts playing on its own randomly, and it happened a few times in board me...

Casual Listener

Plan Free/Premium Country  Israel Device Galaxy S9 Plus   My Question or Issue  I have been using the latest Spotify version on my Android device (Galaxy S9 Plus). For some re...

Peter

Spotify Legend

11014 Views

3 replies

5 likes

  • 11014 Views
  • 3 replies
  • 5 likes