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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryUK DeviceLG G5 phoneOperating SystemAndroid v.7.0 - V20r-234-10, Patch level 1 April 2018Spotify version v.8.4.63.584 armV7 My Question or Issueover the last couple of months or so, Spotify randomly stops playback while my phone's l...
Plan Premium Country UK Device LG G5 phone Operating System Android v.7.0 - V20r-234-10, Patch level 1 April 2018 Spotify version v.8.4.63.584 armV7 My Question or Issue...
Roadie
546 Views
1 replies
0 likes
PlanPremiumCountry UkDeviceOnePlus 6Operating SystemAndroid8.1 My Question or Issue The music stops itself. I have to click play again but it happens after 3 or 4 songs. Besides, I can't see the controller on the top to stop or resume music. I have t...
Plan Premium Country Uk Device OnePlus 6 Operating System Android8.1 My Question or Issue The music stops itself. I have to click play again but it happens after 3 or 4 s...
Spotify Star
30696 Views
3 replies
3 likes
Plan PremiumCountry BelgiumDeviceSamsung Galaxy a5 2017 My Question or Issue Recently I've been having the problem that after listening a few songs, the music stops playing completely in the middle of a song. I have to open Spotify to press at again ...
Plan Premium Country Belgium Device Samsung Galaxy a5 2017 My Question or Issue Recently I've been having the problem that after listening a few songs, the m...
Spotify Star
444 Views
1 replies
0 likes
Hi,I have just got my phone back from being repaired and i tried to log back into spotify with no luck. The App keeps telling me there is no account linked with my email address however i was using premium (free 24 month with my phone contract) last ...
Hi, I have just got my phone back from being repaired and i tried to log back into spotify with no luck. The App keeps telling me there is no account linked with my email address however i was using...
Composer
443 Views
1 replies
0 likes
PlanPremiumCountryItaly DeviceNvidia Shield TVOperating SystemLatest Android TV My Question or IssueFeatures I'd like on Nvidia Shield TV (Android TV app): Autoplay and Normalize volumes options. Autoplay is missing: no matter if I am listening to Pl...
Plan Premium Country Italy Device Nvidia Shield TV Operating System Latest Android TV My Question or Issue Features I'd like on Nvidia Shield TV (Android TV app): Autoplay an...
Regular
2206 Views
5 replies
1 likes
The app states i need a premium account and i have just opened a premium account. I have just down loaded spotify and updated the asteroid to the latest version of code. PlanPremiumCountryUK DeviceParrot Asteroid classic in my car, with 3G USB intern...
The app states i need a premium account and i have just opened a premium account. I have just down loaded spotify and updated the asteroid to the latest version of code. Plan Premium Count...
Roadie
811 Views
1 replies
0 likes
Recently Shazam can't find the spotify playlist that I always use. Strangely It does find my other playlist but not the one that I always use. How can I fix this?
Recently Shazam can't find the spotify playlist that I always use. Strangely It does find my other playlist but not the one that I always use. How can I fix this?
Spotify Star
1291 Views
5 replies
1 likes
I have a playlist and when I remove songs, they keep coming up in the playlist. Even after a restart of the phone. How can I fix this?
I have a playlist and when I remove songs, they keep coming up in the playlist. Even after a restart of the phone. How can I fix this?
Roadie
304 Views
1 replies
0 likes
Spotify seemingly pauses music that is playing in the background while I'm in any other app. To fix this I open the apps in split screen view if it's supported, if not then it pauses and I have to switch back to the spotify app and it starts playing ...
Spotify seemingly pauses music that is playing in the background while I'm in any other app. To fix this I open the apps in split screen view if it's supported, if not then it pauses and I have to sw...
Spotify Star
710 Views
1 replies
0 likes
PlanFreeCountryMéxicoDeviceSamsung Galaxy j7Operating SystemAndroid 6.0.1 Marshmallow IssueI always listen to my playlists while taking a shower, having breakfast or simply drawing. And I constantly create new playlists that keep up with my music tas...
Plan Free Country México Device Samsung Galaxy j7 Operating System Android 6.0.1 Marshmallow Issue I always listen to my playlists while taking a shower, having breakfast or sim...
Casual Listener
13893 Views
2 replies
7 likes
This is an issue that I has been present for years, but I've never really been bothered to resolve it until now. The underlying issue that I'm facing is that when I uninstall a playlist, album, etc, my actual storage capacity doesn't increase and if ...
This is an issue that I has been present for years, but I've never really been bothered to resolve it until now. The underlying issue that I'm facing is that when I uninstall a playlist, album, etc, ...
Community Legend
434 Views
1 replies
0 likes
I'm sure this has been posted before many times, but the more Spotify knows this the better. I have never written a negative review for any service I subscribe to until now. I've been a Spotify premium subscriber for about 4 years now and the Android...
I'm sure this has been posted before many times, but the more Spotify knows this the better. I have never written a negative review for any service I subscribe to until now. I've been a Spot...
Spotify Star
3649 Views
1 replies
11 likes
I am connected to Wi-Fi but it says no internet connection when I try to logon. Any reason why this is happening?
I am connected to Wi-Fi but it says no internet connection when I try to logon. Any reason why this is happening?
Community Legend
5648 Views
1 replies
1 likes
PlanPremiumCountry TurkeyDeviceSamsung Galaxy S7Operating SystemAndroid Oreo My Question or IssueIn the dynamic playlists such as daily mix, there is a bug which resets to the top of the list after going back from the playing now. In other words, the...
Plan Premium Country Turkey Device Samsung Galaxy S7 Operating System Android Oreo My Question or Issue In the dynamic playlists such as daily mix, there is a bug which re...
Spotify Star
406 Views
1 replies
0 likes
I was used to storage my songs in a SD card which i bought with the purpose of storage all my songs (over 2k), but today i opened the app and all my downloaded songs were deleted, so i checked the sd card (it is working), and went to the settings to ...
I was used to storage my songs in a SD card which i bought with the purpose of storage all my songs (over 2k), but today i opened the app and all my downloaded songs were deleted, so i checked the sd...
Casual Listener
4284 Views
20 replies
0 likes
None of the below information is requiredPlanPremiumCountryUnited States DeviceGoogle Pixel XLOperating SystemAndroid Oreo My Question or IssueI always have equalizer set, which makes the general volume lower. But whenever I skip a track, the next so...
None of the below information is required Plan Premium Country United States Device Google Pixel XL Operating System Android Oreo My Question or Issue I always have equalize...
Community Legend
722 Views
1 replies
0 likes
My Question or Issue When i am playing music with my BT headsett (KYGO A9 600) the songs stops playing most of the time. It can play trough 3 or 4 songs and midway in the 4th song it will just stop. I have to unlock the phone and go the the app and r...
My Question or Issue When i am playing music with my BT headsett (KYGO A9 600) the songs stops playing most of the time. It can play trough 3 or 4 songs and midway in the 4th s...
Regular
3503 Views
8 replies
1 likes
PlanPremiumCountryEngland Device(Samsung Galaxy S7) My Question or IssueThis seems like such a ridiculous question to ask. I want to be able to shuffle every single song I have downloaded, including albums that I have downloaded.For example, I have s...
Plan Premium Country England Device (Samsung Galaxy S7) My Question or Issue This seems like such a ridiculous question to ask. I want to be able to shuffle every single song I h...
Regular
1722 Views
8 replies
0 likes
PlanPremiumCountryGermanyDevice(Google Pixel 2 XL)Operating System(Android 8.1) My Question or Issue Cant skip song on spotify, just pause and play, i can skip the songs on google play without any problems, so the problem is on spotify, i reinstalled...
Plan Premium Country Germany Device (Google Pixel 2 XL) Operating System (Android 8.1) My Question or Issue Cant skip song on spotify, just pause and play, i can skip the songs...
Regular
740 Views
2 replies
0 likes
PlanPremiumDeviceWindows 10 desktop and Samsung Galaxy S7Operating SystemWindows 10 and Android 8.0.0 My Question or IssueI uploaded some local files and made a playlist. This worked fine on my phone and PC until a few weeks ago when Spotify suddenly...
Plan Premium Device Windows 10 desktop and Samsung Galaxy S7 Operating System Windows 10 and Android 8.0.0 My Question or Issue I uploaded some local files and made a playlist. This wo...
Casual Listener
3748 Views
6 replies
0 likes
