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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
There is a relatively new auto generated playlist called “Your Daily Drive Mix” at least for android mobile and android auto. It’s not a radio/station in the sense that there are no thumbs up or down. Initially I thought that it was creating a playli...
There is a relatively new auto generated playlist called “Your Daily Drive Mix” at least for android mobile and android auto. It’s not a radio/station in the sense that there are no thumbs up...
Not applicable
1016 Views
4 replies
0 likes
WordsNone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry UKDevice(Samsung Galaxy 7) My Question or Issue Currently my Spotify isn't showing in my notifications at th...
WordsNone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country UK Device (Samsung Galaxy 7) My Q...
Casual Listener
611 Views
1 replies
1 likes
hey guys, i really really need ur help right here. i'm from indonesia and i have a problem with my spotify app. i will translate it to english okay picture number 1 said : "connecting" and picture number 2 said "connection fail" i dont know why its a...
hey guys, i really really need ur help right here. i'm from indonesia and i have a problem with my spotify app. i will translate it to english okay picture number 1 said : "connecting" and picture nu...
Community Legend
623 Views
1 replies
0 likes
PlanFreeCountry Greece DeviceSony Xperia Z5 Compact Operating SystemAndroid My Question or Issue I'm using Spotify free on my mobile to listen to shuffled playlists. However , whenever a long track (I.e. More than 10-15 mins long ) is being played, t...
Plan Free Country Greece Device Sony Xperia Z5 Compact Operating System Android My Question or Issue I'm using Spotify free on my mobile to listen to shuffled...
Regular
546 Views
3 replies
0 likes
The STMPD account puts songs from artists in my main playlists, I stopped tracking the account and certain artists that are part of this record company, but they continue for songs without my authorization, I wanted to know if there is a way to avoid...
The STMPD account puts songs from artists in my main playlists, I stopped tracking the account and certain artists that are part of this record company, but they continue for songs without my authori...
Spotify Star
653 Views
3 replies
0 likes
PlanPremiumCountry USADeviceSamsung Galaxy Note 8 REV1.0Operating SystemAndroid 8.0.0 My Question or Issue When I access the search function on mobile data and try searching a song or artist, it always returns that I'm "offline". I'm able to access H...
Plan Premium Country USA Device Samsung Galaxy Note 8 REV1.0 Operating System Android 8.0.0 My Question or Issue When I access the search function on mobile data and try ...
Spotify Star
1352 Views
1 replies
0 likes
PlanPremiumCountryUK DeviceLG G5 phoneOperating SystemAndroid v.7.0 - V20r-234-10, Patch level 1 April 2018Spotify version v.8.4.63.584 armV7 My Question or Issueover the last couple of months or so, Spotify randomly stops playback while my phone's l...
Plan Premium Country UK Device LG G5 phone Operating System Android v.7.0 - V20r-234-10, Patch level 1 April 2018 Spotify version v.8.4.63.584 armV7 My Question or Issue...
Roadie
563 Views
1 replies
0 likes
PlanPremiumCountry UkDeviceOnePlus 6Operating SystemAndroid8.1 My Question or Issue The music stops itself. I have to click play again but it happens after 3 or 4 songs. Besides, I can't see the controller on the top to stop or resume music. I have t...
Plan Premium Country Uk Device OnePlus 6 Operating System Android8.1 My Question or Issue The music stops itself. I have to click play again but it happens after 3 or 4 s...
Spotify Star
30736 Views
3 replies
3 likes
Plan PremiumCountry BelgiumDeviceSamsung Galaxy a5 2017 My Question or Issue Recently I've been having the problem that after listening a few songs, the music stops playing completely in the middle of a song. I have to open Spotify to press at again ...
Plan Premium Country Belgium Device Samsung Galaxy a5 2017 My Question or Issue Recently I've been having the problem that after listening a few songs, the m...
Spotify Star
452 Views
1 replies
0 likes
Hi,I have just got my phone back from being repaired and i tried to log back into spotify with no luck. The App keeps telling me there is no account linked with my email address however i was using premium (free 24 month with my phone contract) last ...
Hi, I have just got my phone back from being repaired and i tried to log back into spotify with no luck. The App keeps telling me there is no account linked with my email address however i was using...
Composer
458 Views
1 replies
0 likes
PlanPremiumCountryItaly DeviceNvidia Shield TVOperating SystemLatest Android TV My Question or IssueFeatures I'd like on Nvidia Shield TV (Android TV app): Autoplay and Normalize volumes options. Autoplay is missing: no matter if I am listening to Pl...
Plan Premium Country Italy Device Nvidia Shield TV Operating System Latest Android TV My Question or Issue Features I'd like on Nvidia Shield TV (Android TV app): Autoplay an...
Regular
2263 Views
5 replies
1 likes
The app states i need a premium account and i have just opened a premium account. I have just down loaded spotify and updated the asteroid to the latest version of code. PlanPremiumCountryUK DeviceParrot Asteroid classic in my car, with 3G USB intern...
The app states i need a premium account and i have just opened a premium account. I have just down loaded spotify and updated the asteroid to the latest version of code. Plan Premium Count...
Roadie
837 Views
1 replies
0 likes
Recently Shazam can't find the spotify playlist that I always use. Strangely It does find my other playlist but not the one that I always use. How can I fix this?
Recently Shazam can't find the spotify playlist that I always use. Strangely It does find my other playlist but not the one that I always use. How can I fix this?
Spotify Star
1320 Views
5 replies
1 likes
I have a playlist and when I remove songs, they keep coming up in the playlist. Even after a restart of the phone. How can I fix this?
I have a playlist and when I remove songs, they keep coming up in the playlist. Even after a restart of the phone. How can I fix this?
Roadie
315 Views
1 replies
0 likes
Spotify seemingly pauses music that is playing in the background while I'm in any other app. To fix this I open the apps in split screen view if it's supported, if not then it pauses and I have to switch back to the spotify app and it starts playing ...
Spotify seemingly pauses music that is playing in the background while I'm in any other app. To fix this I open the apps in split screen view if it's supported, if not then it pauses and I have to sw...
Spotify Star
719 Views
1 replies
0 likes
PlanFreeCountryMéxicoDeviceSamsung Galaxy j7Operating SystemAndroid 6.0.1 Marshmallow IssueI always listen to my playlists while taking a shower, having breakfast or simply drawing. And I constantly create new playlists that keep up with my music tas...
Plan Free Country México Device Samsung Galaxy j7 Operating System Android 6.0.1 Marshmallow Issue I always listen to my playlists while taking a shower, having breakfast or sim...
Casual Listener
13932 Views
2 replies
7 likes
This is an issue that I has been present for years, but I've never really been bothered to resolve it until now. The underlying issue that I'm facing is that when I uninstall a playlist, album, etc, my actual storage capacity doesn't increase and if ...
This is an issue that I has been present for years, but I've never really been bothered to resolve it until now. The underlying issue that I'm facing is that when I uninstall a playlist, album, etc, ...
Community Legend
447 Views
1 replies
0 likes
I'm sure this has been posted before many times, but the more Spotify knows this the better. I have never written a negative review for any service I subscribe to until now. I've been a Spotify premium subscriber for about 4 years now and the Android...
I'm sure this has been posted before many times, but the more Spotify knows this the better. I have never written a negative review for any service I subscribe to until now. I've been a Spot...
Spotify Star
3659 Views
1 replies
11 likes
I am connected to Wi-Fi but it says no internet connection when I try to logon. Any reason why this is happening?
I am connected to Wi-Fi but it says no internet connection when I try to logon. Any reason why this is happening?
Community Legend
5678 Views
1 replies
1 likes
PlanPremiumCountry TurkeyDeviceSamsung Galaxy S7Operating SystemAndroid Oreo My Question or IssueIn the dynamic playlists such as daily mix, there is a bug which resets to the top of the list after going back from the playing now. In other words, the...
Plan Premium Country Turkey Device Samsung Galaxy S7 Operating System Android Oreo My Question or Issue In the dynamic playlists such as daily mix, there is a bug which re...
Spotify Star
420 Views
1 replies
0 likes
