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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118791 Views

27 replies

4 likes

  • 118791 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239622 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239622 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600505 Views

79 replies

3 likes

  • 600505 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492938 Views

581 replies

42 likes

Account
Free
  • 492938 Views
  • 581 replies
  • 42 likes

Whenever I select a song from search, it will start playing the radio instead of the song

PlanPremiumCountry NetherlandsDeviceNokia 6.1Operating SystemAndroidOreo My Question or IssueWhenever I select a song from search, it will start playing the radio instead of the song. If I go to the album and press the song there, it will start playi...

Newbie

  Plan Premium Country  Netherlands Device Nokia 6.1 Operating System AndroidOreo   My Question or Issue Whenever I select a song from search, it will start playing the radi...

482 Views

0 replies

0 likes

  • 482 Views
  • 0 replies
  • 0 likes

App does not work correctly on Samsung S8

PlanPremiumCountry Samsung S8Operating SystemAndroid Oreo My app does not change display with the changing song, it displays the play icon even when the track is playing or will continue to display the pause icon when it shouldn't. It doesn't properl...

Newbie

Plan Premium Country  Samsung S8 Operating System Android Oreo   My app does not change display with the changing song, it displays the play icon even when the track is playing or wi...

498 Views

0 replies

1 likes

  • 498 Views
  • 0 replies
  • 1 likes

Solved!! Previews

I have just upgraded my android phone and tried to start another premium profile. What is going on with this software! PlanFree CountryUK Operating SystemAndroid My Question or Issue Problems Won't let me listen to full songs. The lay out has changed...

Casual Listener

I have just upgraded my android phone and tried to start another premium profile.      What is going on with this software!            Plan Free...

AnnieA

Casual Listener

1065 Views

2 replies

0 likes

preview
  • 1065 Views
  • 2 replies
  • 0 likes

Can't shuffle local songs on mobile

PlanPremiumCountry SwedenDeviceSamsung galaxy 5 neoOperating SystemAndroid My Question or Issuescreenshot I have local files on my computer that I've synced to my phone. I used to be able to play them just fine. Now the local songs are greyed out and...

Newbie

Plan Premium Country  Sweden Device Samsung galaxy 5 neo Operating System Android   My Question or Issue screenshot  I have local files on my computer that I've synced to ...

534 Views

0 replies

0 likes

  • 534 Views
  • 0 replies
  • 0 likes

Bugs and Issues

PlanPremiumCountry IrelandDeviceSamsung Note 8Operating SystemAndroid 8.0.0 Having serious issues with spotify Android lately including the following, please can you provide a working update:Notification controls disappeared from lockscreen – forcing...

Newbie

Plan Premium Country  Ireland Device Samsung Note 8 Operating System Android 8.0.0   Having serious issues with spotify Android lately including the following, please can you provi...

AeroZ

Composer

3560 Views

1 replies

2 likes

  • 3560 Views
  • 1 replies
  • 2 likes

Superuser Contribution Hundreds of songs missing from favorites

My Question or Issue My spotify app does not show the vast majority of my favorite songs. Ive deleted cached data and reinstalled the app multiple times and they still dont appear. This is wack. About to switch music apps

Newbie

    My Question or Issue  My spotify app does not show the vast majority of my favorite songs. Ive deleted cached data and reinstalled the app multiple times and they still dont app...

TomLegend

Spotify Legend

751 Views

1 replies

0 likes

  • 751 Views
  • 1 replies
  • 0 likes

"Playing from your library" doesn't show current song

PlanFamily PremiumCountry USA DeviceSamsung S9+Operating SystemAndroid OreoSpotify Version8.4.70.666 armV7 My Question or Issue While playing songs, the "currently playing" song doesn't change. I hear the next song, but it isn't displaying properly. ...

Casual Listener

Plan Family Premium Country  USA   Device Samsung S9+ Operating System Android Oreo Spotify Version 8.4.70.666 armV7   My Question or Issue  While playing songs,...

464 Views

0 replies

0 likes

  • 464 Views
  • 0 replies
  • 0 likes

Superuser Contribution "offline" error in search

PlanPremiumDeviceSamsung A320FLOperating SystemAndroid Oreo My Question or Issuenote: i don't keep mobile data turned on all the time.Sometimes i encounter this error with the data turned on: i can listen online to music but i cannot use the search f...

Visitor

Plan Premium Device Samsung A320FL Operating System Android Oreo   My Question or Issue note: i don't keep mobile data turned on all the time. Sometimes i encounter this ...

TomLegend

Spotify Legend

645 Views

1 replies

2 likes

  • 645 Views
  • 1 replies
  • 2 likes

Superuser Contribution Browse, Search and Radio not working.

PlanPremiumCountryAustralia DeviceSamsung Galaxy S8Operating SystemAndroid Oreo 8.0 My Question or Issue For the past few weeks the Browse, Search and Radio features have refused to work consistently. After using the app for a while (let's say anywhe...

Newbie

Plan Premium Country Australia  Device Samsung Galaxy S8 Operating System Android Oreo 8.0   My Question or Issue  For the past few weeks the Browse, Search and Radio feature...

TomLegend

Spotify Legend

1204 Views

1 replies

6 likes

  • 1204 Views
  • 1 replies
  • 6 likes

Podcast Download Management

PlanPremiumCountryUnited States DeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue With the most recent update did Spotify remove the download manager for podcasts? Now its a pain to manage and quickly download podcasts.

Casual Listener

Plan Premium Country United States   Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue  With the most recent update did Spotify remove the do...

541 Views

0 replies

0 likes

  • 541 Views
  • 0 replies
  • 0 likes

Problème connexion Spotify premium family

Bonjour, je suis connecté depuis plusieurs mois sur notre compte Spotify premium family. J’ai été déconnecté et impossible de me reconnecter. J’ai fait renvoyer une invitation par le owner mais quand je rentre mes données j’ai un message d’erreur qui...

Newbie

Bonjour,  je suis connecté depuis plusieurs mois sur notre compte Spotify premium family.  J’ai été déconnecté et impossible de me reconnecter. J’ai fait renvoyer une invitation par le own...

909 Views

0 replies

1 likes

  • 909 Views
  • 0 replies
  • 1 likes

Sd card problems

I've tried downloading my spotify library on my sd card a dozen times, followed instructions from all over the web.Every time I select my sd card in the spotify options menu, the songs download fine for a while, the suddenly the sd card option dissap...

Casual Listener

I've tried downloading my spotify library on my sd card a dozen times, followed instructions from all over the web. Every time I select my sd card in the spotify options menu, the songs download fin...

puckiyo611

Casual Listener

554 Views

2 replies

0 likes

  • 554 Views
  • 2 replies
  • 0 likes

Increased limit to 10K songs for up to 5 devices

Thank you for this update! Will my currently downloaded tracks and playlists be erased completely for redownloading because of this update? Thanks.

Visitor

Thank you for this update! Will my currently downloaded tracks and playlists be erased completely for redownloading because of this update? Thanks.

Loxer

Community Legend

551 Views

1 replies

0 likes

  • 551 Views
  • 1 replies
  • 0 likes

Superuser Contribution Uploaded Music Play on Android device

None of the below informationHow can I play or download music uploaded from the PC into Spotify on an Android device?I can not play the songs on my Android device.

Visitor

None of the below information How can I play or download music uploaded from the PC into Spotify on an Android device? I can not play the songs on my Android device.  

Jemi

Spotify Legend

960 Views

6 replies

0 likes

  • 960 Views
  • 6 replies
  • 0 likes

Superuser Contribution Artist Page and Album Page links are greyed out

None of the below information is requirPlanPremiumCountry United StatesDevice(LG V20)Operating System(Android 7.0) My Question or Issue Artist Page and Album Page links are greyed out. Clicking on album art will show full album and more but going dir...

Casual Listener

None of the below information is requir Plan Premium Country  United States Device (LG V20) Operating System (Android 7.0)   My Question or Issue  Artist Page and Album Page...

AeroZ

Composer

1816 Views

4 replies

0 likes

  • 1816 Views
  • 4 replies
  • 0 likes

Song Radio and View Album options greyed out

PlanPremiumCountry Singapore.DeviceSamsung Galaxy 6Operating SystemAndroid Kit Kat My Question or IssueI've been a spotify Premium user since 2016. Recently in the past few weeks I've noticed that the View Album, View Artist and Go To Song Radio opti...

Music Fan

Plan Premium Country  Singapore. Device Samsung Galaxy 6 Operating System Android Kit Kat   My Question or Issue I've been a spotify Premium user since 2016. Recently in the past ...

AeroZ

Composer

6604 Views

3 replies

3 likes

  • 6604 Views
  • 3 replies
  • 3 likes

Superuser Contribution Can't select view album or artist, shuffle turns off

PlanPremiumCountry UsaDeviceGalaxy S9+Operating SystemAndroid My Question or Issue I can no longer click on "view artist" and "view album" options. Also Spotify turns off the shuffle option at least once a day.

Newbie

  Plan Premium Country  Usa Device Galaxy S9+ Operating System Android    My Question or Issue  I can no longer click on "view artist" and "view album" options. Al...

AeroZ

Composer

14007 Views

6 replies

1 likes

  • 14007 Views
  • 6 replies
  • 1 likes

Search, view artist, view album not working

PlanPremiumCountry USDeviceSamsung galaxy s8 My Question or Issue The search artist. Album. Or any if my searches are not pulling up anything. I have plenty of service, premium for years, tried on wifi. Restarting phone and app. Unable to search new ...

Newbie

Plan Premium Country  US Device Samsung galaxy s8   My Question or Issue  The search artist. Album. Or any if my searches are not pulling up anything. I have plenty of service,...

AeroZ

Composer

1683 Views

2 replies

0 likes

  • 1683 Views
  • 2 replies
  • 0 likes

Unable to click view artist or album (greyed out)

As of yesterday when i click the 3 dots in an effort to view the album for the song I'm listening to, the options view album and view artist are greyed out. I also noticed this morning that my search would only pull up songs I've download. No artist,...

Regular

As of yesterday when i click the 3 dots in an effort to view the album for the song I'm listening to, the options view album and view artist are greyed out.   I also noticed this morning that ...

AeroZ

Composer

3517 Views

5 replies

1 likes

Cannot click view artist or view album
  • 3517 Views
  • 5 replies
  • 1 likes