Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-07-30 2:30:11 AM
AFCM6456
Casual Listener
41645 Views
65 replies
25 likes

41645 Views
65 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
877596 Views
11 replies
51 likes
Android
Guide
Troubleshooting

877596 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26277 Views
4 replies
0 likes

26277 Views
4 replies
0 likes

Solved!! Behind the Lyrics not showing up

PlanFreeCountryMalaysia DeviceNexus 6P Operating SystemAndroid My Question or IssueBehind the Lyrics isn't showing up for any songs even though it's enabled in my settings.

32939g_8-61ad
Newbie
Plan Free Country Malaysia Device Nexus 6P Operating System Android My Question or Issue Behind the Lyrics isn't showing up for any songs even though it's enabled in ...
2018-07-25 11:15:39 AM
2018-07-25 12:28:22 PM
Loxer
Community Legend
356 Views
1 replies
0 likes

356 Views
1 replies
0 likes

Bluetooth Safety Mode

Hello! I am having an issue and was hope this great community can help. So screenshot #2 shows how my spotify used to look when connected to my vehicle. I was able to rewind and fast forward songs. Screenshot #1 is how my spotify now looks and it wil...

user-removed
Visitor
Hello! I am having an issue and was hope this great community can help. So screenshot #2 shows how my spotify used to look when connected to my vehicle. I was able to rewind and fast fo...
2018-07-24 10:50:11 PM
2018-07-25 7:21:50 AM
Loxer
Community Legend
297 Views
1 replies
1 likes

297 Views
1 replies
1 likes

Premium functions

PlanPremiumCountry Czech republicDevicexiaomi redmi note 4Operating SystemAndroid 7.0 My Question or IssueSpotify on my cellphone has disabled functions like equalizer, quality of downloaded music. But i can download the music to phone, so i assume t...

Dejw
Newbie
Plan Premium Country Czech republic Device xiaomi redmi note 4 Operating System Android 7.0 My Question or Issue Spotify on my cellphone has disabled functions like equalizer, ...
2018-07-24 6:55:26 PM
2018-07-24 10:26:35 PM
Loxer
Community Legend
344 Views
1 replies
0 likes

344 Views
1 replies
0 likes

Dumbed down "Saftey mode" always on when connected to my smart watch

PlanPremiumCountry USADeviceSamsung Galaxy S8+Operating SystemLatest updatesMy Question or Issue Ever since the latest update introducing Safey Mode on Bluetooth connect, I'm stuck in Saftey mode when my Samsung Gear S2 is nearby. Which is.... Always...

Gamedan
Casual Listener
Plan Premium Country USA Device Samsung Galaxy S8+ Operating System Latest updates My Question or Issue Ever since the latest update introducing Safey Mode on Bluetooth connect...
2018-07-20 7:25:10 PM
2018-07-24 7:49:07 PM
Gamedan
Casual Listener
420 Views
2 replies
0 likes
Gear S2
Saftey mode

420 Views
2 replies
0 likes

Spotify can't find my offline music

Hey, I've got a problem. I had this problem every few months. Spotify deletes my offline music. But it does not delete it from my device, it only can't find them anymore. Spotify takes more than 10gb on my LG G4. The mentioned problems can be exclude...

goldenlegend
Casual Listener
Hey, I've got a problem. I had this problem every few months. Spotify deletes my offline music. But it does not delete it from my device, it only can't find them anymore. Spotify takes more than 10gb...
2018-07-23 4:59:41 PM
2018-07-24 7:03:29 PM
Magnetron
Gig Goer
542 Views
3 replies
0 likes

542 Views
3 replies
0 likes

Free interface better than Premium?

It's been a while since I'm a Premium user in Spotify, so I didn't notice any changes made for Free users. Today I had a problem with my credit card and my account reversed to Free. Suddenly, my app got a better interface! What I liked the most was a...

LuizOliveira
Newbie
It's been a while since I'm a Premium user in Spotify, so I didn't notice any changes made for Free users. Today I had a problem with my credit card and my account reversed to Free. Suddenly...
2018-06-09 1:51:55 PM
2018-07-24 6:41:37 PM
nami96
Newbie
1348 Views
1 replies
12 likes

1348 Views
1 replies
12 likes

Failed to connect

Spotify has recently been acting up, i tried clearing the cache, phone reboot, opening it with wifi and w/o, uninstalled twice and still wont work

Gladi00
Casual Listener
Spotify has recently been acting up, i tried clearing the cache, phone reboot, opening it with wifi and w/o, uninstalled twice and still wont work
2018-07-23 2:21:21 AM
2018-07-24 4:41:00 PM
Gladi00
Casual Listener
1922 Views
8 replies
2 likes

1922 Views
8 replies
2 likes

Solved!! How to disable lyrics detail view

PlanPremiumOperating SystemAndroid My Question or IssueHow can I disable the Lyrics with animated backgrounds that some songs have now instead of the Album cover? I am not talking about the Genius lyrics. It says that the Lyrics have been added by th...

_seb
Casual Listener
Plan Premium Operating System Android My Question or Issue How can I disable the Lyrics with animated backgrounds that some songs have now instead of the Album cover? I am not talking ab...
2018-07-24 12:22:56 PM
2018-07-24 3:23:59 PM
_seb
Casual Listener
647 Views
2 replies
0 likes

647 Views
2 replies
0 likes

Superuser Contribution APP BUGS

PlanPremiumCountry AustriaDeviceSamsung Galaxy 8Operating SystemAndroid My Question or IssueOver the past 2 weeks I've been encountering several bugs that are pretty annoying so I'm gonna try to explain/describe them as thoroughly as possible:1. So t...

xp_
Casual Listener
Plan Premium Country Austria Device Samsung Galaxy 8 Operating System Android My Question or Issue Over the past 2 weeks I've been encountering several bugs that are pretty ann...
2018-07-19 10:07:24 PM
2018-07-24 3:23:28 PM
willowmaster
Newbie
2521 Views
4 replies
8 likes
Android
bug
Samsung

2521 Views
4 replies
8 likes

Solved!! Add adaptive icon / Android Oreo

PlanPremiumCountry SpainDeviceGoogle Pixel 2xlOperating SystemAndroid OreoMy Question or IssueAdd adaptive icon for android Oreo, the applications Stations and Spotify Lite already have it

Pabloinfo1
Casual Listener
Plan Premium Country Spain Device Google Pixel 2xl Operating System Android Oreo My Question or Issue Add adaptive icon for android Oreo, the applications Stations and Spo...
2018-07-24 1:33:04 AM
2018-07-24 2:50:28 PM
Loxer
Community Legend
699 Views
1 replies
1 likes

699 Views
1 replies
1 likes

Account has been hacked by someone

PlanPremiumCountry : indonesia DeviceSamsung S6Operating SystemiOS 10 My Question or Issue Someone hack my spotifiy and log in, in diffenrent device. my playlist has been deleted and change by the hacker.how can it be? i never use my device in public...

Henrychronicle
Newbie
...laylist has been deleted and change by the hacker. how can it be? i never use my device in public wifi and i only log in with my own device. Can i get back my playlist? thanks
2018-07-24 12:54:42 PM
2018-07-24 1:39:02 PM
Loxer
Community Legend
519 Views
1 replies
0 likes

519 Views
1 replies
0 likes

No "extrem quality" while using premium

PlanPremiumCountryGermanyDeviceHuawei P20Operating SystemAndroid 8.1 My Question or Issue Hello, I have the problem that only can choose between low, normal, high and very high sound quality. I want to use"extrem quality" again. That's why I'm paying...

aquebeck
Casual Listener
Plan Premium Country Germany Device Huawei P20 Operating System Android 8.1 My Question or Issue Hello, I have the problem that only can choose between low, normal, high...
2018-07-24 10:26:59 AM
2018-07-24 1:19:18 PM
aquebeck
Casual Listener
244 Views
2 replies
0 likes

244 Views
2 replies
0 likes

Thumbnails acting weird

PlanPremiumCountry USDeviceSamsung Galaxy 8Operating SystemAndroid oreo My Question or Issue I get this wierd layout where it doesnt show and details to the song and i cannot fast forward or rewind song. Seems to gappen randomly then it goes back to ...

Ronniekkelly
Newbie
Plan Premium Country US Device Samsung Galaxy 8 Operating System Android oreo My Question or Issue I get this wierd layout where it doesnt show and details to the...
2018-07-24 1:45:48 AM
2018-07-24 12:15:27 PM
Loxer
Community Legend
348 Views
1 replies
0 likes

348 Views
1 replies
0 likes

Can only login if Offline

I was logged out of the android app, and it won't let me back in. I've changed the password and know its correct since it doesnt say "password or email incorrect" it just says "logging in" before going back to the log in button. I turned wifi off and...

SeaBassx
Casual Listener
I was logged out of the android app, and it won't let me back in. I've changed the password and know its correct since it doesnt say "password or email incorrect" it just says "logging in" before goi...
2018-07-24 10:19:48 AM
2018-07-24 12:09:42 PM
Loxer
Community Legend
518 Views
1 replies
0 likes
Android
Login
not

518 Views
1 replies
0 likes

Allow explicit content setting missing

My wife and I both use spotify on the same type of phone; Samsung S8 plus. I have the 'allow explicit content' setting but she doesn't. It's just not there. Any suggestions on how to make it appear?

de_-qeumozbfq
Casual Listener
My wife and I both use spotify on the same type of phone; Samsung S8 plus. I have the 'allow explicit content' setting but she doesn't. It's just not there. Any suggestions on how to make it appear?
2018-05-29 2:00:56 PM
2018-07-24 11:48:24 AM
DaMac78
Casual Listener
977 Views
3 replies
1 likes

977 Views
3 replies
1 likes

Superuser Contribution Bluetooth Headphones stutter on an android device

hello everyone, Ive been having this problem with my wh 1000xm2 stuttering only on the first seconds of playing it or when fowarding to a certian time of the song. this only happens with my phone (Moto Z2 Force), my headphones and spotify. Ive tried ...

vicvega1
Newbie
hello everyone, Ive been having this problem with my wh 1000xm2 stuttering only on the first seconds of playing it or when fowarding to a certian time of the song. this only happe...
2018-07-21 3:25:09 AM
2018-07-24 4:07:11 AM
Alfredo
Roadie
643 Views
1 replies
0 likes

643 Views
1 replies
0 likes

Superuser Contribution Chromecast buggy

HiI get issues with Android Oreo on S8 Premium account and chromecast, I have to close and reopen the app numerous times to get it to connect and someome time it shows the wrong song and right now it just has the Spotify splash screen with music play...

louij2
Regular
Hi I get issues with Android Oreo on S8 Premium account and chromecast, I have to close and reopen the app numerous times to get it to connect and someome time it shows the wrong song and right now ...
2018-07-21 1:46:00 PM
2018-07-24 3:42:34 AM
Alfredo
Roadie
405 Views
1 replies
0 likes

405 Views
1 replies
0 likes

Superuser Contribution Stupid Car Mode

How on earth do I disable this shitty car mode?Absolutely horrendous and what's even worse is that I'm on a premium account - I'm not gonna pay money to have shitty interfaces and buggy apps. If this issue isnt fixed, I'm gonna switch to YouTube musi...

nirmalsabu
Newbie
How on earth do I disable this shitty car mode? Absolutely horrendous and what's even worse is that I'm on a premium account - I'm not gonna pay money to have shitty interfaces and buggy apps. ...
2018-07-19 12:54:49 AM
2018-07-23 12:28:44 AM
SubduedRhombus
Newbie
28849 Views
12 replies
6 likes
bluetooth
car mode
Interface

28849 Views
12 replies
6 likes

Solved!! Undowloading local files when switching to mobile data

As the title says I've downloaded the local files from desktop that I put in in a playlist. When I switch to mobile data, the local files grey out/are undownloaded. The app also refuses to download the local files using mobile data.

57ryk3r
Casual Listener
As the title says I've downloaded the local files from desktop that I put in in a playlist. When I switch to mobile data, the local files grey out/are undownloaded. The app also refuses to download t...
2018-07-23 7:26:59 PM
2018-07-23 11:58:31 PM
Magnetron
Gig Goer
1683 Views
4 replies
0 likes

1683 Views
4 replies
0 likes

Downloaded songs disappearing

Hey all, For a while I have been struggling with an issue where songs previously downloaded for offline availability show up as NOT downloaded for no apparent reason. I haven't discovered a distinct pattern yet, though I seem to notice it happening m...

JochemR
Casual Listener
Hey all, For a while I have been struggling with an issue where songs previously downloaded for offline availability show up as NOT downloaded for no apparent reason. I haven't discovered a ...
2018-07-22 12:39:10 PM
2018-07-23 11:47:06 PM
Magnetron
Gig Goer
2012 Views
1 replies
0 likes
Android
Cache
Offline availability

2012 Views
1 replies
0 likes

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