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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107319 Views

26 replies

3 likes

  • 107319 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217203 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217203 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571238 Views

79 replies

3 likes

  • 571238 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470684 Views

577 replies

40 likes

Account
Free
  • 470684 Views
  • 577 replies
  • 40 likes

Solved!! How do I save a song to a playlist

Plan PremiumCountry USA Operating System Android Oreo,My Question or Issue When listening to a Spotify Radio Station, I can not see how to save individual songs to one of my playlists. I see how to just "Save" it to my music but I usually do not just...

Songwriter

Plan Premium Country USA     Operating System  Android Oreo, My Question or Issue  When listening to a Spotify Radio Station, I can not see how to save individual...

Will_T

Songwriter

4688 Views

8 replies

0 likes

  • 4688 Views
  • 8 replies
  • 0 likes

Solved!! Can't deactivate spotify premium

PlanPremiumCountryChile DeviceSamsung Galaxy S8Operating SystemAndroid Oreo My Question or Issue I can't deactivate spotify radio, I just want to hear an entire list in order. It's annoying that when I want to listen to one artist I have to select ev...

Casual Listener

Plan Premium Country Chile  Device Samsung Galaxy S8 Operating System Android Oreo  My Question or Issue  I can't deactivate spotify radio, I just want to hear an entire ...

olopis

Regular

1807 Views

3 replies

0 likes

  • 1807 Views
  • 3 replies
  • 0 likes

Superuser Contribution Chromecast Streaming Issue (Android and Chromecast)

PlanPremiumCountry CanadaDeviceLG G5 / Chromecast AudioOperating SystemAndroid 7.0 My Question or Issue I've noticed that Spotify doesn't shuffle very well whenever I'm casting. 300+ songs and it won't shuffle all of them, and I find it does the clos...

Casual Listener

  Plan Premium Country  Canada Device LG G5 / Chromecast Audio Operating System Android 7.0   My Question or Issue  I've noticed that Spotify doesn't shuffle very well ...

Jemi

Spotify Legend

1943 Views

3 replies

2 likes

Android
android bug
bug
chromecast audio
chromecast streaming
lg g5
  • 1943 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution Request login again

PlanPremiumCountryMéxicoDeviceSamsung Galaxy 8Operating SystemAndroid Oreo 7 My Question or Issue I recently buy a SD card and is now in my phone. I change the location of the data in the settings of Spotify. I set that all my music will save in the ...

Regular

Plan Premium Country México Device Samsung Galaxy 8 Operating System Android Oreo 7   My Question or Issue  I recently buy a SD card and is now in my phone. I change the loca...

Jemi

Spotify Legend

1284 Views

3 replies

0 likes

card
Login
Sd
  • 1284 Views
  • 3 replies
  • 0 likes

Superuser Contribution Click every second on the Android app

Every second there's a click in the audio. This has only started happening recently - sounds like a scratched L.P. record.The issue does not exist listening on an iPad using the iOS app. PlanPremiumCountry CanadaDeviceSamsung Galaxy Note 5Operating S...

Casual Listener

  Every second there's a click in the audio.  This has only started happening recently - sounds like a scratched L.P. record. The issue does not exist listening on an iPad using the iOS a...

Jemi

Spotify Legend

760 Views

3 replies

0 likes

  • 760 Views
  • 3 replies
  • 0 likes

storage problem

Need to move my playlists to my SD card, but in the storage option, there is only the option to clean the cache.PlanPremiumCountry BrazilDeviceMoto G(4)Operating SystemAndroid 7.0

Newbie

Need to move my playlists to my SD card, but in the storage option, there is only the option to clean the cache. Plan Premium Country  Brazil Device Moto G(4) Operating System Android 7....

Billy-J

Spotify Star

500 Views

1 replies

2 likes

  • 500 Views
  • 1 replies
  • 2 likes

Music pausing randomly

The spotify on my phone (Huawei P10) keeps pausing the music randomly at different times.I've been having this problem for a long time and I've tried everything (restarting my device, reinstalling Spotify etc.) but nothing seems to work.

Newbie

The spotify on my phone (Huawei P10) keeps pausing the music randomly at different times. I've been having this problem for a long time and I've tried everything (restarting my device, reinstalling ...

Nico

Community Legend

541 Views

1 replies

0 likes

  • 541 Views
  • 1 replies
  • 0 likes

I can't listen music from Local Files in my phone

PlanPremiumCountry BrazilDeviceZenfone 2Operating SystemAndroid My Question or IssueHello, everyone!I'd like to know if it's still possible to listen to the musics I downloaded in my computer and past in Local Files on Spotify. I can listen in my com...

Casual Listener

Plan Premium Country  Brazil Device Zenfone 2 Operating System Android   My Question or Issue Hello, everyone! I'd like to know if it's still possible to listen to the musics I d...

joaovpassos

Casual Listener

789 Views

4 replies

0 likes

  • 789 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Spotify local file track from PC shows as unavailable, but can be played normally.

Don't know how to better describe it. I can tap on it and it plays like any other track, but I can't add it to any playlists or to the queue, the only option that shows up is 'Remove'.I tried clearing the cache for the app both from Spotify and from ...

Regular

Don't know how to better describe it. I can tap on it and it plays like any other track, but I can't add it to any playlists or to the queue, the only option that shows up is 'Remove'. I tried clear...

TomLegend

Spotify Legend

2931 Views

13 replies

0 likes

  • 2931 Views
  • 13 replies
  • 0 likes

Superuser Contribution Spotify app randomly stops

PlanPremiumDeviceRedMiOperating SystemAndroid My Question or Issue I play music from my downloaded library and, randomly, the music just stops, sometimes mid song. I have tried uninstalling and reinstalling the app but I still have the problem

Newbie

Plan Premium Device RedMi Operating System Android    My Question or Issue  I play music from my downloaded library and, randomly, the music just stops, sometimes mid song. I h...

TomLegend

Spotify Legend

1167 Views

1 replies

1 likes

Music
  • 1167 Views
  • 1 replies
  • 1 likes

Superuser Contribution Not really downloaded

PlanPremiumCountryThe NetherlandsDeviceMoto G5Operatingting SystemAndroid My Question or Issue I have downloaded my music on a Sd card. But without wifi, it doesn't work. The songs have a green arrow and everything, but it just doesn't work without w...

Casual Listener

Plan Premium Country The Netherlands Device Moto G5 Operatingting System Android   My Question or Issue  I have downloaded my music on a Sd card. But without wifi, it doesn't work...

Tiesvanschaik

Casual Listener

1574 Views

4 replies

0 likes

downloaded
not downloaded
sd card
  • 1574 Views
  • 4 replies
  • 0 likes

Autoplay working when not enabled.

Whenever I finish a playlist on the Android mobile app, it will play suggested songs. When I go into my settings, the autoplay option is disabled, the slider is gray. But the playlist still autoplays. On the desktop app, it does not do that, only on ...

Casual Listener

Whenever I finish a playlist on the Android mobile app, it will play suggested songs. When I go into my settings, the autoplay option is disabled, the slider is gray. But the playlist still autoplays...

rachelmontrose

Casual Listener

1188 Views

2 replies

0 likes

  • 1188 Views
  • 2 replies
  • 0 likes

Superuser Contribution Inconsistent "Favorite Songs" playlist

PlanFreeCountryBrazilDeviceMoto G5SOperating SystemAndroid 7.0 Hi, I'm having trouble understanding how this new "Favorite Songs" playlist works. On my computer it shows all the saved songs of my library, in my phone it shows only a few songs and som...

Visitor

Plan Free Country Brazil Device Moto G5S Operating System Android 7.0   Hi, I'm having trouble understanding how this new "Favorite Songs" playlist works. On my computer it shows all th...

TomLegend

Spotify Legend

590 Views

1 replies

0 likes

  • 590 Views
  • 1 replies
  • 0 likes

Superuser Contribution Download of local files stops!?

PlanPremiumCountry GermanyDeviceSamsung Galaxy S7Operating SystemAndroid My Question or IssueI wanted to download local files from my computer to my phone. They are all mp3 and I can play them all on my computer. I put them into playlists, switched o...

Newbie

Plan Premium Country  Germany Device Samsung Galaxy S7 Operating System Android   My Question or Issue I wanted to download local files from my computer to my phone. They are all ...

TomLegend

Spotify Legend

751 Views

1 replies

0 likes

  • 751 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Record videos without pausing spotify via bluetooth

PlanPremiumCountry ChileDeviceGalaxy S8+Operating SystemAndroid I want to record a video without spotify pausing itself automatically. When i listen to music via bluetooth to a speaker then hit record a video, spotify pauses. I want to record while l...

Casual Listener

Plan Premium Country  Chile Device Galaxy S8+ Operating System Android   I want to record a video without spotify pausing itself automatically. When i listen to music via bluetooth...

Katerina

Spotify Legend

61586 Views

3 replies

2 likes

  • 61586 Views
  • 3 replies
  • 2 likes

Spotify constantly pausing... And I've paid my subscription!

I listen to music constantly... I'm used to playing ripped mp3w from my insanely huge CD collection... Someone finally convinced me to pay for Spotify because it pays artists, excellent!!!.... But what about the consumer...? I work hard, very hard......

Casual Listener

I listen to music constantly... I'm used to playing ripped mp3w from my insanely huge CD collection... Someone finally convinced me to pay for Spotify because it pays artists, excellent!!!.... But wh...

583 Views

0 replies

0 likes

Spotify is a waste of money
  • 583 Views
  • 0 replies
  • 0 likes

Samsung Note 9, Storage Change After Reboot

PlanPremiumCountry CanadaDeviceSamsung Galaxy Note 9Operating SystemAndroid 8.1.0 When my device reboots it switches from my premium 128GB Sandisk SD Card back to the default internal storage. I've seen many people with this issue and not one comment...

Visitor

Plan Premium Country  Canada Device Samsung Galaxy Note 9 Operating System Android 8.1.0   When my device reboots it switches from my premium 128GB Sandisk SD Card back to the defa...

675 Views

0 replies

3 likes

Android
internal
restart
sd card
storage
  • 675 Views
  • 0 replies
  • 3 likes

Solved!!Superuser Contribution Copy Playlist on Android

PlanPremiumCountry GermanyDeviceSamsung Galaxy s 9Operating SystemAndroid Oreo My Question or IssueSorry for my Englisch! Hi Im Moving From Napster and i Missing a Feature that i offen use, Is there a way to copy a Playlist to a New Playlist so i did...

Casual Listener

Plan Premium Country  Germany Device Samsung  Galaxy s 9 Operating System Android Oreo   My Question or Issue Sorry for my Englisch!   Hi  Im Moving Fro...

Olbi89

Casual Listener

52504 Views

8 replies

0 likes

  • 52504 Views
  • 8 replies
  • 0 likes

Spotify no internet connection

PlanPremiumCountryUKDevice Samsung Galaxy 6My Question or IssueSpotify tells me I am offline and that no internet connection is available, although it was working fine yesterday. This happens intermittently. I have checked the Offline Mode setting. I...

Casual Listener

Plan Premium Country UK Device  Samsung Galaxy 6 My Question or Issue Spotify tells me I am offline and that no internet connection is available, although it was working fine yesterday. T...

Jose_M

Spotify Star

1263 Views

3 replies

1 likes

  • 1263 Views
  • 3 replies
  • 1 likes

Issues with app - LG G6

Top level infoPlan: PremiumCountry: United KingdomDevice: LG G6Software version: v20c-234-20Operating System: Android 8.0.0Spotify version: 8.4.68.911 armV7 My Question or IssueThere are significant issues with the Spotify app on the LG G6, they rend...

Casual Listener

Top level info Plan: Premium Country: United Kingdom Device: LG G6 Software version: v20c-234-20 Operating System: Android 8.0.0 Spotify version: 8.4.68.911 armV7   My Que...

vfjelde

Casual Listener

1735 Views

2 replies

0 likes

  • 1735 Views
  • 2 replies
  • 0 likes