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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111123 Views

26 replies

3 likes

  • 111123 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223613 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223613 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580772 Views

79 replies

3 likes

  • 580772 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478216 Views

577 replies

40 likes

Account
Free
  • 478216 Views
  • 577 replies
  • 40 likes

Thumbs Up and Down in the wrong place

PlanPremiumCountryUSA Device(HTC One)Operating System(Android 8.0.0) My Question or IssueThe thumbs down for radio is in the same place as the heart for other play modes. without the ability to see recent thumbs downs and/or edit them, I have acciden...

Casual Listener

Plan Premium Country USA  Device (HTC One) Operating System (Android 8.0.0)   My Question or Issue The thumbs down for radio is in the same place as the heart for other play modes...

533 Views

0 replies

1 likes

Android 8
Android App
UI Bug
  • 533 Views
  • 0 replies
  • 1 likes

Superuser Contribution Please go online to connect to Spotify (Android)

PlanPremium CountryMalaysia DeviceXperia Z5 Premium Dual (E6883) Operating SystemAndroid 7.1.1 My Question or IssueTwo days ago, i set my Android phone Spotify to "Offline" as i'm using metered connection which i wish to just listen to songs that i d...

Casual Listener

Plan Premium   Country Malaysia   Device Xperia Z5 Premium Dual (E6883)   Operating System Android 7.1.1   My Question or Issue Two days ago, i set my Android phone S...

TomLegend

Spotify Legend

5422 Views

3 replies

0 likes

  • 5422 Views
  • 3 replies
  • 0 likes

Support for displaying lyrics on FireTV?

There is already an idea posted about this issue. But my question is whether Spotify has any plans for the future to support the display of lyrics ("Behind the lyrics" feature) on Amazon FireTV. Since a big TV screen is ideal for Karaoke and related ...

Music Fan

There is already an idea posted about this issue. But my question is whether Spotify has any plans for the future to support the display of lyrics ("Behind the lyrics" feature) on Amazon FireTV. Sinc...

1755 Views

0 replies

3 likes

  • 1755 Views
  • 0 replies
  • 3 likes

Search is broken reporting that I'm offline, even if I'm not

Can't use android app for some time now.Search is broken reporting that I'm offline, even if I'm not. I tried many things including (but not limited to):- reinstall app- clear cache data (helps for a moment, then problem appears back). Please advice....

Casual Listener

Can't use android app for some time now. Search is broken reporting that I'm offline, even if I'm not. I tried many things including (but not limited to): - reinstall app - clear cache data (helps...

froszu

Casual Listener

693 Views

2 replies

1 likes

  • 693 Views
  • 2 replies
  • 1 likes

Queueing a song while listening to a playlist radio

PlanPremiumCountry SwedenDeviceOnePlus 5TOperating SystemAndroid Oreo My Question or IssueFor some reason the queue doesn't work while listening to a playlist radio station. It says the song is queued but it never actually plays it.

Regular

Plan Premium Country  Sweden Device OnePlus 5T Operating System Android Oreo   My Question or Issue For some reason the queue doesn't work while listening to a playlist radio...

467 Views

0 replies

0 likes

queue
Radio
  • 467 Views
  • 0 replies
  • 0 likes

Can't install Spotify from google play, error code: -505

PlanFreeCountry ItalyDeviceXiaomi Redmi 4 proOperating SystemAndroid 6My Question or IssueI had Spotify installed in the past, then I decided to unistall it. Now every time I try to install it again from the google play store I get error code -505.

Newbie

Plan Free Country  Italy Device Xiaomi Redmi 4 pro Operating System Android 6 My Question or Issue I had Spotify installed in the past, then I decided to unistall it. Now every time I t...

717 Views

0 replies

0 likes

  • 717 Views
  • 0 replies
  • 0 likes

Superuser Contribution Albums added to the queue do not appear in any "recently played" view

PlanPremiumCountryGermany DeviceLG G6Operating SystemAndroid Oreo, but I think it's related to all platforms. My Question or Issue When I listen to an album, it normally appears at the following places: * recently played on home tab* recently played ...

Music Fan

Plan Premium Country Germany   Device LG G6 Operating System Android Oreo, but I think it's related to all platforms.    My Question or Issue  When I listen to an ...

Jemi

Spotify Legend

1090 Views

4 replies

0 likes

  • 1090 Views
  • 4 replies
  • 0 likes

Superuser Contribution No sound on bluetooth connection

Dear community,when my device connects to my car radio via bluetooth it looks like spotify is starting the music and the time goes up, but there is no sound played.As recently as the next track starts playing there is sound like nothing happend.If i ...

Casual Listener

Dear community, when my device connects to my car radio via bluetooth it looks like spotify is starting the music and the time goes up, but there is no sound played. As recently as the next track s...

Jemi

Spotify Legend

6142 Views

3 replies

0 likes

  • 6142 Views
  • 3 replies
  • 0 likes

Add Equalizer in Spotify

PlanPremiumCountry Bulgaria DeviceHuawei p10 lite Operating SystemAndroid 8.0.0 My Question or Issue There is no Equalizer at all in the settings. I can't find it under playback....

Casual Listener

Plan Premium Country  Bulgaria  Device Huawei p10 lite  Operating System Android 8.0.0   My Question or Issue  There is no Equalizer at all in the settings. I can't...

Jwfleck3

Casual Listener

1130 Views

3 replies

0 likes

  • 1130 Views
  • 3 replies
  • 0 likes

Spotify und Sonos

PlanenAboLand GerätHTC U UltraBetriebssystemAndroid 8.0.0 Meine Frage oder mein Problem Wenn ich Spotify über die Sonos im Wlan spiele, laeuft kein Lied zu Ende, es springt im Song zum naechsten. Nach kurzer Zeit wird Spotify komplett aus und es muss...

Newbie

  Planen Abo Land   Gerät HTC U Ultra Betriebssystem Android 8.0.0   Meine Frage oder mein Problem  Wenn ich Spotify über die Sonos im Wlan spiele, laeuft kein Lied zu ...

417 Views

0 replies

0 likes

  • 417 Views
  • 0 replies
  • 0 likes

Continuous Notifications on Android Wear OS Smartwatch

Plan: PremiumCountry: UKDevice: Sony Smartwatch SWR50 (Wear OS 1.5) paired to Moto X4 phoneOperating System: Android Oreo I am plagued by more-or-less continuous Spotify notifications on my smartwatch. Every time I dismiss the "currently playing" not...

Newbie

Plan: Premium Country: UK Device: Sony Smartwatch SWR50 (Wear OS 1.5) paired to Moto X4 phone Operating System: Android Oreo   I am plagued by more-or-less continuous Spotify notifications ...

1045 Views

0 replies

2 likes

  • 1045 Views
  • 0 replies
  • 2 likes

Superuser Contribution Radio plays from search

PlanPremiumCountryUSA DeviceSamsung Galaxy 8 active Operating SystemAndroid 8.0.0 (no updates available) My Question or Issue When I search for a song and click to play, spotify automatically starts that song's radio. Which makes it difficult when th...

Regular

Plan Premium Country USA   Device Samsung Galaxy 8 active   Operating System Android 8.0.0 (no updates available)    My Question or Issue  When I search for a son...

TomLegend

Spotify Legend

2012 Views

10 replies

0 likes

  • 2012 Views
  • 10 replies
  • 0 likes

How to post my playlist here

  I dont know how to use playlist exchange

Newbie

   I dont know how to use playlist exchange

Loxer

Community Legend

557 Views

1 replies

0 likes

  • 557 Views
  • 1 replies
  • 0 likes

Pop Up UI who else is irratated by it?

My Question or IssueWhoever designed the Spotify UI needs to reevaluate their love for popups. I don't wanna see the pop-up of there is Spotify being used in another device. I freaking know it. I just wanna change the song that is playing. Also I don...

Visitor

My Question or Issue Whoever designed the Spotify UI needs to reevaluate their love for popups.   I don't wanna see the pop-up of there is Spotify being used in another device. I freaking kno...

708 Views

0 replies

0 likes

baduseexperience
badux
pop-up
Pop-ups
UI
UI Bug
  • 708 Views
  • 0 replies
  • 0 likes

Distorted songs on mobile

PlanPremiumDeviceHTC Desire 628Operating SystemAndroid As of the newest update, local files from my PC are distorted on my mobile device.Reinstalling Spotify does not work. Both new and old files are distorted. Weirdly it seems like a lot of small "c...

Casual Listener

Plan Premium Device HTC Desire 628 Operating System Android      As of the newest update, local files from my PC are distorted on my mobile device. Reinstalling Spotify does n...

Conny123

Regular

1127 Views

1 replies

0 likes

  • 1127 Views
  • 1 replies
  • 0 likes

App problems

PlanPremiumCountry USDeviceSamsung Galaxy 8Operating SystemAndroid Oreo My Question or Issue I'm having severe problems with this new player. Almost every time I try to seek in the track it will reset to zero and I'll be unable to seek anymore. Also ...

Casual Listener

  Plan Premium Country  US Device Samsung Galaxy 8 Operating System Android Oreo   My Question or Issue  I'm having severe problems with this new player. Almost ev...

Billy-J

Spotify Star

1117 Views

3 replies

0 likes

Android Galaxy s8
  • 1117 Views
  • 3 replies
  • 0 likes

Spotify cuts off

Hello listeners. After some time of listening spotify it just cuts off so i need to go back in spotify and resume play again. And song and art cover is wrong its like spotify cant keep up. If i forward songs there still is previous song artwork. Does...

Casual Listener

Hello listeners. After some time of listening spotify it just cuts off so i need to go back in spotify and resume play again. And song and art cover is wrong its like spotify cant keep up. If i forwa...

Hopipola

Casual Listener

1148 Views

2 replies

0 likes

  • 1148 Views
  • 2 replies
  • 0 likes

complete meltdown

PlanPremiumCountry CanadaDeviceSamsung Galaxy s5 neoOperating SystemAndroid 7.0 My Question or IssueNo aspect of spotify is working for me right now. I am continually logged out, when I try to log back in a warning tells me my phone is set to offline...

Casual Listener

Plan Premium Country  Canada Device Samsung Galaxy s5 neo Operating System Android 7.0   My Question or Issue No aspect of spotify is working for me right now.  I am continua...

Matalo

Roadie

925 Views

3 replies

0 likes

  • 925 Views
  • 3 replies
  • 0 likes

Solved!! How can I tggle shuffle reproduction?

PlanFreeCountryItaly Device:Samsung Galaxy S6 Operating System(Android) My Question or IssueHow can I turn off the shuffle play of my Spotify playlists on my smartphone since while reproducing my playlists on Spotify do not appear the crossed arrows?...

Roadie

Plan Free Country Italy   Device: Samsung Galaxy S6     Operating System (Android)   My Question or Issue How can I turn off the shuffle play of my Spotify playlists ...

Loxer

Community Legend

991 Views

1 replies

0 likes

  • 991 Views
  • 1 replies
  • 0 likes

Spotify says it's offline when it's playing music that I don't have downloaded.

PlanPremiumCountry USADeviceGoogle pixel 2 plusOperating SystemAndroid version 9 My Question or Issue Spotify won't allow me to use the search function, browse, or radio, claiming that I'm "offline" even when it's streaming music that I don't have do...

Newbie

  Plan Premium Country  USA Device Google pixel 2 plus Operating System Android version 9   My Question or Issue  Spotify won't allow me to use the search function, bro...

Nico

Community Legend

540 Views

1 replies

0 likes

  • 540 Views
  • 1 replies
  • 0 likes