Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7081 Views

0 replies

7 likes

  • 7081 Views
  • 0 replies
  • 7 likes

Thumbnails acting weird

PlanPremiumCountry USDeviceSamsung Galaxy 8Operating SystemAndroid oreo My Question or Issue I get this wierd layout where it doesnt show and details to the song and i cannot fast forward or rewind song. Seems to gappen randomly then it goes back to ...

Newbie

  Plan Premium Country  US Device Samsung Galaxy 8 Operating System Android oreo   My Question or Issue  I get this wierd layout where it doesnt show and details to the...

Loxer

Community Legend

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

Spotify keeps adding songs to my playlists and it keeps on playing songs that I chose not to play.

So spotify keeps on adding in songs to my playlist and plays songs that I have put do not play on. Please help.

Newbie

So spotify keeps on adding in songs to my playlist and plays songs that I have put do not play on. Please help.  

lonelymillionai

Newbie

613 Views

1 replies

0 likes

  • 613 Views
  • 1 replies
  • 0 likes

Solved!! Add adaptive icon / Android Oreo

PlanPremiumCountry SpainDeviceGoogle Pixel 2xlOperating SystemAndroid OreoMy Question or IssueAdd adaptive icon for android Oreo, the applications Stations and Spotify Lite already have it

Casual Listener

  Plan Premium Country  Spain Device Google Pixel 2xl Operating System Android Oreo My Question or Issue Add adaptive icon for android Oreo, the applications Stations and Spo...

Loxer

Community Legend

835 Views

1 replies

1 likes

  • 835 Views
  • 1 replies
  • 1 likes

Remove CAR MODE UPDATE Immediately!

Remove the CAR MODE Update or you will be losing a ton of subscribers to your competitors.Here is what it looks like when I am connecting to my car bluetooth:

Casual Listener

Remove the CAR MODE Update or you will be losing a ton of subscribers to your competitors. Here is what it looks like when I am connecting to my car bluetooth:

Fleschdnb

Casual Listener

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
  • 0 likes

Offline Playlist Inaccessible - Roaming with Data Turned Off

Please see attached image. It contians two problems. Forum reporting was frustrating. Issue is not hyphens as noted in screenshot.

Gig Goer

Please see attached image.  It contians two problems.  Forum reporting was frustrating.  Issue is not hyphens as noted in screenshot.

Magnetron

Gig Goer

581 Views

2 replies

0 likes

  • 581 Views
  • 2 replies
  • 0 likes

Solved!! Undowloading local files when switching to mobile data

As the title says I've downloaded the local files from desktop that I put in in a playlist. When I switch to mobile data, the local files grey out/are undownloaded. The app also refuses to download the local files using mobile data.

Casual Listener

As the title says I've downloaded the local files from desktop that I put in in a playlist. When I switch to mobile data, the local files grey out/are undownloaded. The app also refuses to download t...

Magnetron

Gig Goer

1923 Views

4 replies

0 likes

  • 1923 Views
  • 4 replies
  • 0 likes

Artist Discovery

PlanPremiumCountryIreland DeviceXperia XZ2Operating SystemAndroid Oreo My Question or Issue As far as I can see there isn't a way to discover artists I haven't seen listened to in Spotify, I use last fm already, none of my tailored playlists seem up ...

Music Fan

Plan Premium Country Ireland   Device Xperia XZ2 Operating System Android Oreo   My Question or Issue  As far as I can see there isn't a way to discover artists I haven't se...

groupama3

Music Fan

324 Views

1 replies

0 likes

  • 324 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline mode doesn't work whatever I do

I am using a Galaxy Grand Prime Plus and although I am a premium member (student discount) in the offline mode I can only play songs for about 20 minutes. I've tried deleting the app and downloading the songs again but nothing seems to work and it's ...

Casual Listener

I am using a Galaxy Grand Prime Plus and although I am a premium member  (student discount) in the offline mode I can only play songs for about 20 minutes. I've tried deleting the app and downlo...

SergioDavid

Roadie

476 Views

3 replies

0 likes

  • 476 Views
  • 3 replies
  • 0 likes

I can't disable the looping video on some songs.

PlanPremiumCountryGermanyDeviceSamsung Note S4Operating SystemAndroid 6.0.1 My Question or IssueI can't find an option to turn of the looping video that starts sometimes playing instead of showing the actual album cover. It slows my phone down and do...

Newbie

Plan Premium Country Germany Device Samsung Note S4 Operating System Android 6.0.1   My Question or Issue I can't find an option to turn of the looping video that starts sometimes play...

Loxer

Community Legend

1386 Views

1 replies

3 likes

  • 1386 Views
  • 1 replies
  • 3 likes

Spotify can't find my offline music

Hey, I've got a problem. I had this problem every few months. Spotify deletes my offline music. But it does not delete it from my device, it only can't find them anymore. Spotify takes more than 10gb on my LG G4. The mentioned problems can be exclude...

Casual Listener

Hey, I've got a problem. I had this problem every few months. Spotify deletes my offline music. But it does not delete it from my device, it only can't find them anymore. Spotify takes more than 10gb...

Magnetron

Gig Goer

783 Views

3 replies

0 likes

  • 783 Views
  • 3 replies
  • 0 likes

Android TV following artists and friends.

PlanFreeCountryAustralia DevicePhilips TV 55PUT6801/79Operating SystemAndroid TV My Question or Issue Can i follow artists and friends on spotify on android tv? I cannot find the artist profile when doing a search just their songs, albums, and playli...

Regular

Plan Free Country Australia   Device Philips TV 55PUT6801/79 Operating System Android TV   My Question or Issue  Can i follow artists and friends on spotify on android tv? I...

563 Views

0 replies

0 likes

Android TV following issue
  • 563 Views
  • 0 replies
  • 0 likes

Superuser Contribution 'Search this playlist' function working incorrectly

PlanPremiumCountry Finland DeviceSony Xperia Z5 Android 7.1.1Operating SystemAndroid 7.1.1 My Question or IssueWhenever I use the 'Search this playlist' function, eg. type "Mustasch" in the textfield, I see only songs by Mustasch and/or songs that co...

Casual Listener

Plan Premium Country  Finland  Device Sony Xperia Z5 Android 7.1.1 Operating System Android 7.1.1 My Question or Issue Whenever I use the 'Search this playlist' function, eg....

SgtStrawberry

Regular

730 Views

3 replies

0 likes

  • 730 Views
  • 3 replies
  • 0 likes

Superuser Contribution Blank screen after tapping the music player bar at the bottom

That's my problem. Whenever I try to touch it, the app show nothing but a beautiful grey screen. After a while the app crash and close. Also when there's an ad, whether I choose to watch it or skip it, the app will crash. I rebooted my phone, reinsta...

Regular

That's my problem. Whenever I try to touch it, the app show nothing but a beautiful grey screen. After a while the app crash and close. Also when there's an ad, whether I choose to watch it or skip i...

Alfredo

Roadie

590 Views

4 replies

0 likes

  • 590 Views
  • 4 replies
  • 0 likes

Behind The Lyrics Not working for me

The behind the lyrics feature doesn't works anymore after the new update. Before it worked for me. Do i need to have premium? Does my mobile affects that? Help7 Plan: FreeCountry: RomaniaDevice: Samsung Galaxy J5 2017Operating System: Android Oreo My...

Casual Listener

  The behind the lyrics feature doesn't works anymore after the new update. Before it worked for me. Do i need to have premium? Does my mobile affects that? Help7   Plan: Free Coun...

Imkrisztian16

Casual Listener

601 Views

2 replies

0 likes

  • 601 Views
  • 2 replies
  • 0 likes

Failed to connect

Spotify has recently been acting up, i tried clearing the cache, phone reboot, opening it with wifi and w/o, uninstalled twice and still wont work

Casual Listener

Spotify has recently been acting up, i tried clearing the cache, phone reboot, opening it with wifi and w/o, uninstalled twice and still wont work

Gladi00

Casual Listener

2898 Views

8 replies

2 likes

  • 2898 Views
  • 8 replies
  • 2 likes

Podcast plays next song in correct order only some of the time

Plan PremiumCountry USA DeviceLG G5Operating SystemAndroid 7.x My Question or Issue When I - play a podcast playlist (The Bright Sessions)- and the playlist is sorted by episode date - and the current episode finishes It should play the next song in ...

Gig Goer

Plan Premium Country USA   Device LG G5 Operating System Android 7.x   My Question or Issue  When I   - play a podcast playlist (The Bright Sessions) - and the playlis...

360 Views

0 replies

0 likes

  • 360 Views
  • 0 replies
  • 0 likes

Spotify starts playing after using S Voice or making a Call on Gear S3

PlanPremiumCountry NetherlandsDeviceSamsung Gear S3 FrontierOperating SystemTizen 3.0.0.2 My Question or IssueAfter using S Voice or making a call Spotify thinks it needs to start playing.This is after I have paused the music and have done something ...

Newbie

Plan Premium Country  Netherlands Device Samsung Gear S3 Frontier Operating System Tizen 3.0.0.2   My Question or Issue After using S Voice or making a call Spotify thinks it need...

837 Views

0 replies

6 likes

Gear S3
microphone
  • 837 Views
  • 0 replies
  • 6 likes

Solved!!Superuser Contribution Spotify says I'm offline when signing in from a computer

Hello, I have Spotify Premium, I'm living in Mexico, and I've been having trouble with my spotify!! The thing is I can log in from my phone - but when I try to use spotify from my computer (Dell - Windows 10), it shows that it's offline. (I'm already...

Casual Listener

Hello, I have Spotify Premium, I'm living in Mexico, and I've been having trouble with my spotify!! The thing is I can log in from my phone - but when I try to use spotify from my computer (Dell - Wi...

Saraif

Casual Listener

1800 Views

4 replies

0 likes

  • 1800 Views
  • 4 replies
  • 0 likes

Playing screen issues

I am having issues with my playing screen. When I go to play a song on my galaxy s8, the album art doesn't show up anymore. Just a a colored screen with the play controls. I tried re installing it and still got the same issue. Can you help with this?

Visitor

I am having issues with my playing screen. When I go to play a song on my galaxy s8, the album art doesn't show up anymore. Just a a colored screen with the play controls. I tried re installing it an...

pobo90

Newbie

620 Views

3 replies

0 likes

  • 620 Views
  • 3 replies
  • 0 likes

What's wrong with my spotify

PlanPremiumDeviceVivo Y53Operating SystemAndroid 6.0 My Question or Issue It just happened today, my spotify's been error this whole day on my phone, I couldn't even open my spotify, it always said connection failed, I tried everything I saw, like re...

Regular

Plan Premium Device Vivo Y53 Operating System Android 6.0   My Question or Issue  It just happened today, my spotify's been error this whole day on my phone, I couldn't even open my...

winstono

Regular

2650 Views

13 replies

0 likes

  • 2650 Views
  • 13 replies
  • 0 likes