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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Not applicable

386397 Views

544 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8011 Views

0 replies

7 likes

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Can't share songs from my phone

PlanPremiumCountry MexicoDeviceMoto Z 2 playOperating SystemAndroid Oreo My Question or IssueFor about a week now, I can't seem to be able to share songs at all. I click on the three dots to display the menu and as soon as I click on the share option...

Newbie

Plan Premium Country  Mexico Device Moto Z 2 play Operating System Android Oreo   My Question or Issue For about a week now, I can't seem to be able to share songs at all. I click...

Nico

Community Legend

1144 Views

1 replies

0 likes

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I'm having issues when using the share tool

PlanPremiumCountryBrazil Device(Samsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueLately, after the latest update (8.4.67.886 armV7), when I try to share a song, playlist, artist or album, the app suddenly shuts down.

Newbie

Plan Premium Country Brazil   Device (Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue Lately, after the latest update (8.4.67.886 armV7), when I try to...

Nico

Community Legend

452 Views

1 replies

0 likes

j
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Solved!! App crashes when sharing something

PlanPremiumCountryAustriaDeviceOneplus 5 Operating SystemAndroid 8.1.0 My Question or Issue Everytime i try to share a song or playlist the app crashes. I tried restarting an all these steps but the problem still occurs every time. Please fix this.

Casual Listener

Plan Premium Country Austria Device Oneplus 5  Operating System Android 8.1.0   My Question or Issue  Everytime i try to share a song or playlist the app crashes. I tried res...

Nico

Community Legend

2687 Views

4 replies

2 likes

Android
sharing
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Equilizer In Android auto not working

PlanPremiumCountry DeviceAndroid, galaxy s8 and Android autoOperating SystemAndroid 8.x My Question or IssueThe equilizer does not work at all when using the USB c cable for Android auto in the car. The equilizer works In all other instances. I have ...

Newbie

Plan Premium Country   Device Android, galaxy s8 and Android auto Operating System Android 8.x   My Question or Issue The equilizer does not work at all when using the USB c cable...

368 Views

0 replies

0 likes

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Multiple issues after 8.4.67.886 arm 7 version update

PlanPremiumCountry CanadaDevicesamsung s6Operating Systemandroid 7.0 My Question or Issue Multiple issues after latest update. One of the most major problems I am having is when using the playback control screen with album cover screen the controls (...

Newbie

  Plan Premium Country  Canada Device samsung s6 Operating System android 7.0   My Question or Issue  Multiple issues after latest update. One of the most major problem...

380 Views

0 replies

0 likes

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Non condivide brani.

Plain PremiumCountry ItalyDeviceOne plusOperating SystemAndroid Non mi permette di condividere brani. Ogni volta che provo ferma la musica e torna alla schermata del brano in ascolto. Ho disinstallato un paio di volte app ma non è cambiato nulla. My ...

Newbie

  Plain Premium Country  Italy Device One plus Operating System Android   Non mi permette di condividere brani. Ogni volta che provo ferma la musica e torna alla schermata...

645 Views

0 replies

0 likes

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Crash while share playlist

PlanFree/PremiumCountry IndonesiaDeviceAsus Zenfone Max Pro M1Operating SystemAndroid Oreo My Question or Issue My spotify crash to the screen when sharing my playlist

Newbie

Plan Free/Premium Country  Indonesia Device Asus Zenfone Max Pro M1 Operating System Android Oreo   My Question or Issue  My spotify crash to the screen when sharing my playl...

Billy-J

Spotify Star

469 Views

1 replies

0 likes

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Spotify says I am offline when I am not.

Spotify keeps giving me an error message saying "I am offline." When I try to search for songs to stream with the search bar. I do not have an old glitchy phone, rather a new Galaxy J7. I have a stable connection on both WiFi and 4G LTE. I have premi...

Newbie

Spotify keeps giving me an error message saying "I am offline."  When I try to search for songs to stream with the search bar. I do not have an old glitchy phone, rather a new Galaxy J7. I have ...

386 Views

0 replies

0 likes

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Wrong track information in my car radio

PlanPremium Country ChileDeviceHuawei P10Operating SystemAndroid Oreo My Question or Issue When I connect my phone with the car radio via bluetooth, the firs track information is correctly displayed. The next song, however, still shows the metadata o...

Newbie

Plan Premium   Country  Chile Device Huawei P10 Operating System Android Oreo   My Question or Issue  When I connect my phone with the car radio via bluetooth, the firs...

350 Views

0 replies

0 likes

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Superuser Contribution Issue with ofline content and SD card -- storage location issue with two newest updates on spotify

PlanPremiumCountry USADevice(Samsung Galaxy Note 4)Operating System(Android 6.0.1) My Question or IssueRecently (Spotify update 84.67.886, and the version before that) an old issue started to occur again. In the past have worked around this by runnin...

Casual Listener

Plan Premium Country  USA Device (Samsung Galaxy Note 4) Operating System (Android 6.0.1)   My Question or Issue Recently (Spotify update 84.67.886, and the version before that) a...

Aimee_T

Roadie

631 Views

1 replies

1 likes

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Superuser Contribution A mistake to play only filtered-band's musics

PlanPemiumCountry TurkeyDeviceGM 5 PlusOperating SystemAndroid Nougat My Question or IssueI have a huge playlist that i used to add about 2000 songs. For example,I want to listen only songs from the band that i filtered when i'm searching for Bee Gee...

Newbie

Plan Pemium Country  Turkey Device GM 5 Plus Operating System Android Nougat   My Question or Issue I have a huge playlist that i used to add about 2000 songs. For example,I want ...

Aimee_T

Roadie

647 Views

1 replies

1 likes

filter
Filter playlist bug
Filter songs
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Random Pausing

Device: Google Pixel 1Plan: Premium Family I'm new to Spotify. I acquired it through an invite from my mom to our family plan. Today I listened to my playlist on Shuffle as I did my chores and just after finishing I was getting a snack and noticed th...

Newbie

    Device: Google Pixel 1 Plan: Premium Family    I'm new to Spotify. I acquired it through an invite from my mom to our family plan.  Today I listened to my playlist ...

614 Views

0 replies

1 likes

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App stops respondind when loging in!

PlanFreeCountry LatviaDeviceHuawei Honor 7 LiteOperating SystemAndroid 7.0 My Question or Issue When i open spotify app on my phone and login via my email/username, the app stops responding. it started about 2 days ago. is there a fix for this? Thank...

Newbie

Plan Free Country  Latvia Device Huawei Honor 7 Lite Operating System Android 7.0   My Question or Issue  When i open spotify app on my phone and login via my email/username,...

Nico

Community Legend

417 Views

1 replies

0 likes

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Spotify Share Songs feature

PlanFamily Premium CountryUSA DeviceGoogle PixelOperating SystemAndroid 9 My Question or IssueHi I have been trying to share a song to a person (not to post on social media) but every time I hit the 'share' button on my phone app. The song immediatel...

Casual Listener

Plan Family Premium   Country USA   Device Google Pixel Operating System Android 9   My Question or Issue Hi I have been trying to share a song to a person (not to post on ...

Nico

Community Legend

396 Views

1 replies

0 likes

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  • 1 replies
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Many problems with the app

PlanPremiumCountryUnited StatesDeviceSamsung Note 8Operating SystemOreo 8.0.0 My Question or IssueFirstly, my biggest issue is that I can't use the search function to sort my playlist by artist, song, album, etc and have the songs that play after the...

Newbie

Plan Premium Country United States Device Samsung Note 8 Operating System Oreo 8.0.0   My Question or Issue Firstly, my biggest issue is that I can't use the search function to so...

347 Views

0 replies

0 likes

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Spotify stops playback on specific songs [multiple phones]

PlanPremiumCountryNetherlandsDeviceMultiple: Samsung Galaxy S5 Neo (G903F) and Samsung A5 2017 (A520F), as well as the same issue persisting on different makes and models of phones of friends.Operating SystemAndroid 8.0.0 The Issue: as it stands righ...

Newbie

Plan Premium Country Netherlands Device Multiple: Samsung Galaxy S5 Neo (G903F) and Samsung A5 2017 (A520F), as well as the same issue persisting on different makes and models of phones of frien...

320 Views

0 replies

0 likes

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Spotify sharing issue

Whenever I want to share any of the songs the app either reloads,closes whatever i'm listening & takes me back to the "home page" or completely crushes down.Here's the preview of the problem:Sharing IssueI've been using this app for a while now and i...

Newbie

Whenever I want to share any of the songs the app either reloads,closes whatever i'm listening & takes me back to the "home page" or completely crushes down. Here's the preview of the problem: ...

Billy-J

Spotify Star

500 Views

1 replies

0 likes

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Album cover/Behind the lyrics not showing (Spotify Mobile)

The behind the lyrics on my spotify mobile are not showing and I have tried rebooting, uninstalling, and clean uninstalling, but nothing seems to work. I am using a Moto g5.

Newbie

The behind the lyrics on my spotify mobile are not showing and I have tried rebooting,  uninstalling, and clean uninstalling, but nothing seems to work. I am using a Moto g5.  

347 Views

0 replies

0 likes

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Superuser Contribution Spotify premium not detected on my phone

Hello, I subscribed to spotify premium for the offer of 2 months free there is a few days via my facebook account. The problem is that the spotify app on my phone does not detect the premium version of spotify while I am on the same account. I tried ...

Newbie

Hello, I subscribed to spotify premium for the offer of 2 months free there is a few days via my facebook account. The problem is that the spotify app on my phone does not detect the premium version...

SergioDavid

Roadie

520 Views

2 replies

0 likes

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Superuser Contribution I've many problems with the app in Android 7.1.2

PlanPremiumCountry ARGENTINADevice: Xiaomi Redmi Note 5Operating SystemAndroid 7.1.2 My Question or IssueBugs to repair since latest app update:- Music playback stops in the middle of a song. - I can't forward tracks. So I have to close the app and o...

Newbie

Plan Premium Country  ARGENTINA Device: Xiaomi Redmi Note 5 Operating System Android 7.1.2   My Question or Issue Bugs to repair since latest app update: - Music playback stops in...

SergioDavid

Roadie

950 Views

2 replies

1 likes

  • 950 Views
  • 2 replies
  • 1 likes