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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118799 Views

27 replies

4 likes

  • 118799 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239669 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239669 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600531 Views

79 replies

3 likes

  • 600531 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492973 Views

581 replies

42 likes

Account
Free
  • 492973 Views
  • 581 replies
  • 42 likes

App offline every time I start it

PlanPremium (Family)CountryGermanyDeviceSamsung Galaxy S7Operating SystemAndroid 8.0.0 My Question or IssueSpotify is unable to connect to the internet every time I start the App (being in sleep mode as background task). I am definitely online and of...

Newbie

Plan Premium (Family) Country Germany Device Samsung Galaxy S7 Operating System Android 8.0.0   My Question or Issue Spotify is unable to connect to the internet every time I start the...

729 Views

0 replies

5 likes

  • 729 Views
  • 0 replies
  • 5 likes

Issues displaying music

Issue #1- Music currently playing isn't appearing in my notification bar.Issue #2- When in the app, the song information banner freezes and doesn't keep up with the changing music. PlanPremiumCountry USDeviceSamsung Galaxy Note 8Operating SystemAndro...

Newbie

Issue #1- Music currently playing isn't appearing in my notification bar. Issue #2- When in the app, the song information banner freezes and doesn't keep up with the changing music.  Plan Pre...

370 Views

0 replies

0 likes

  • 370 Views
  • 0 replies
  • 0 likes

Superuser Contribution Recent Android Update

PlanFreeCountryCanadaDeviceLG Stylo 3 PlusMy Question or IssueSo I can't afford Spotify Premium and it sucks that the many people who also cannot afford it can no longer choose what they listen to. We can't even use repeat anymore.I think that the an...

Casual Listener

Plan Free Country Canada Device LG Stylo 3 Plus My Question or Issue So I can't afford Spotify Premium and it sucks that the many people who also cannot afford it can no longer choose what the...

ZeMuffin

Newbie

2653 Views

6 replies

0 likes

Android update
  • 2653 Views
  • 6 replies
  • 0 likes

Buggy Spotify Connection

PlanPremiumCountryMexicoDeviceSamsung Galaxy Note 4 & iPad 2Operating SystemAndroid 6.0.1 & iOS 9.3.5Spotify version8.4.70.666 My Question or IssueLately, I've noticed that Spotify seems slow to respond to my requests. Pressing the three-dot button i...

Casual Listener

Plan Premium Country Mexico Device Samsung Galaxy Note 4 & iPad 2 Operating System Android 6.0.1 & iOS 9.3.5 Spotify version 8.4.70.666   My Question or Issue Lately, I've no...

913 Views

0 replies

0 likes

  • 913 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Can't change music while in standby

PlanPremiumCountry ItalyDeviceXiaomi Redmi Note 4Operating SystemAndroid 6.0.1 My Question or Issue So, very often when i listen to music (both online and offline mode) whenever i set my phone on standby instead of showing the classic spotify screen ...

Casual Listener

  Plan Premium Country  Italy Device Xiaomi Redmi Note 4 Operating System Android 6.0.1   My Question or Issue  So, very often when i listen to music (both online and o...

Akazili

Casual Listener

1756 Views

5 replies

0 likes

  • 1756 Views
  • 5 replies
  • 0 likes

Superuser Contribution App has become very buggy recently.

PlanPremiumCountry UkDeviceHuawei mate 10 proOperating SystemAndroid 8 My Question or Issue My app has become really user unfriendly of late, possibly since the last update. I've reinstalled and tried force quitting. I've also switched off any screen...

Casual Listener

Plan Premium Country  Uk Device Huawei mate 10 pro Operating System Android 8   My Question or Issue  My app has become really user unfriendly of late, possibly since the las...

danieldxyzdd

Casual Listener

2643 Views

4 replies

10 likes

  • 2643 Views
  • 4 replies
  • 10 likes

Offline SD card not showing up

Hey, so i am having a problem where i cannot move my files to my SD card, my phone recently got an empty battery and before that everything was fine and my music files were on my SD, then when i recharged it spotify started downloading the files onto...

Casual Listener

Hey, so i am having a problem where i cannot move my files to my SD card, my phone recently got an empty battery and before that everything was fine and my music files were on my SD, then when i rech...

939 Views

0 replies

0 likes

  • 939 Views
  • 0 replies
  • 0 likes

Podcast queue changing automatically

My Question or Issue On Android spotify. If I played an episode of the podcast, the normal queue would show, which are the next episodes. Then it will all suddenly change.https://i.imgur.com/KCdORB4.mp4

Newbie

  My Question or Issue  On Android spotify. If I played an episode of the podcast, the normal queue would show, which are the next episodes. Then it will all suddenly change. https://i.i...

694 Views

0 replies

0 likes

  • 694 Views
  • 0 replies
  • 0 likes

spotify doesn't work properly with chromecast

PlanPremiumCountry USADeviceSamsung Note 9 + Chromecast audioOperating SystemAndroid My Question or Issue Spotify doesn't work properly with Chromecast from Android. You can't add songs to the queue. You can't adjust the volume after about five minut...

Music Fan

Plan Premium Country  USA Device Samsung Note 9 + Chromecast audio Operating System Android   My Question or Issue  Spotify doesn't work properly with Chromecast from Android...

yedlosh

Regular

893 Views

1 replies

1 likes

  • 893 Views
  • 1 replies
  • 1 likes

Superuser Contribution Skip Song buttons/option no longer available in car 8.4.66.733

PlanPremiumCountryUSA DevicePixel 2Operating SystemAndroid P My Question or IssueSince yesterday update (I can't tell if it's android P or spotify update) I'm unable to skip any songs from my car steering wheel/ HUD.I'm connected via bluetooth to my ...

Casual Listener

Plan Premium Country USA  Device Pixel 2 Operating System Android P   My Question or Issue Since yesterday  update (I can't tell if it's android P or spotify update) I'm unab...

Hababado

Casual Listener

1217 Views

2 replies

0 likes

  • 1217 Views
  • 2 replies
  • 0 likes

Albums play on shuffle/repeat by default

PlanPremiumCountry USDevicePixel 2Operating SystemAndroid 9 (Pie) My Question or Issue Whenever I open the app and play an album, it defaults to shuffle/repeat. VEERY frustrating as that isn't the preferred way to listen to an album (I know I'm not a...

Newbie

Plan Premium Country  US Device Pixel 2 Operating System Android 9 (Pie)   My Question or Issue  Whenever I open the app and play an album, it defaults to shuffle/repeat. VEE...

1386 Views

0 replies

7 likes

Android
default
settings
shuffle
  • 1386 Views
  • 0 replies
  • 7 likes

Cannot enter text within Spotify when selected from Messenger

PlanFree/PremiumCountry DeviceSamsung Galaxy 9+Operating SystemMy Question or IssueIf I am in messenger, and I select to send a song via Spotify, Spotify is displayed but I cannot enter text in the Spotify search box. I type but nothing is entered?

Newbie

Plan Free/Premium Country   Device Samsung Galaxy 9+ Operating System My Question or Issue If I am in messenger, and I select to send a song via Spotify, Spotify is displayed but I canno...

465 Views

0 replies

0 likes

  • 465 Views
  • 0 replies
  • 0 likes

Superuser Contribution option download for mobile

Well the option donwload playlist on my mobile phone sucks... everytime i check it on and its downloaded, plays fine, but some time later when i want to listen to it on the road and have no internet, all checked playlist are off again... this happend...

Casual Listener

Well the option donwload playlist on my mobile phone sucks... everytime i check it on and its downloaded, plays fine, but some time later when i want to listen to it on the road and have no internet,...

Katerina

Spotify Legend

669 Views

1 replies

0 likes

  • 669 Views
  • 1 replies
  • 0 likes

Chromecast + Spotify = broken

PlanPremiumCountry USADeviceSamsung Note 9 + Chromecast audioOperating SystemAndroid My Question or Issue Spotify doesn't work properly with Chromecast from Android. You can't add songs to the queue. You can't adjust the volume after about five minut...

Music Fan

Plan Premium Country  USA Device Samsung Note 9 + Chromecast audio Operating System Android   My Question or Issue  Spotify doesn't work properly with Chromecast from Android...

604 Views

0 replies

1 likes

  • 604 Views
  • 0 replies
  • 1 likes

Superuser Contribution Danger! max volume while switching to other device!

I have a problem and I think I am not the only one. In my house I have Reciever which has a 5.1 Sound System. When I am in the car I start up the Spotify app on my smartphone and play some music through my phone aux outputs to my car reciever. When I...

Newbie

  I have a problem and I think I am not the only one.   In my house I have Reciever which has a 5.1 Sound System.  When I am in the car I start up the Spotify app on my smartphone ...

Peter

Spotify Legend

881 Views

1 replies

0 likes

  • 881 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify not detecting internet (among other issues)

I mean I wanted to post about how this is an android wide issue and a company like Spotify shouldn't even remotely be able to release such a flawed update but this website literally told me every word of my message was against community guidelines so...

Newbie

I mean I wanted to post about how this is an android wide issue and a company like Spotify shouldn't even remotely be able to release such a flawed update but this website literally told me...

TomLegend

Spotify Legend

725 Views

1 replies

1 likes

  • 725 Views
  • 1 replies
  • 1 likes

Superuser Contribution Cant find equalizer on vivo v9

PlanPremiumCountry ThailandDeviceVivo v9Operating SystemAndriod My Question or Issue cant find equalizer

Newbie

Plan Premium Country  Thailand Device Vivo v9 Operating System Andriod   My Question or Issue  cant find equalizer

Peter

Spotify Legend

4065 Views

2 replies

0 likes

  • 4065 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify stutter!

Hello, I have been experiencing a stutter while listening to Spotify on Bluetooth headphones. I've read countless post on this topic and nothing seems to help. The audio keeps on stuttering randomly every couple of minutes (music stops for 1-3 second...

Newbie

Hello, I have been experiencing a stutter while listening to Spotify on Bluetooth headphones. I've read countless post on this topic and nothing seems to help. The audio keeps on stuttering randomly ...

TomLegend

Spotify Legend

2057 Views

1 replies

0 likes

  • 2057 Views
  • 1 replies
  • 0 likes

Superuser Contribution Connection issue

Hi, Eventhough im connected to the internet by wifi and/or 4g im not able to use the search option in my account, spotify tells me im offline. Im on a updated samsung galaxy s7 in The Netherlands. I have a paid account. I hope someone can help me out...

Casual Listener

Hi,   Eventhough im connected to the internet by wifi and/or 4g im not able to use the search option in my account, spotify tells me im offline. Im on a updated samsung galaxy s7 in The Nether...

Peter

Spotify Legend

2305 Views

2 replies

0 likes

  • 2305 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify deleting songs, but still using storage

PlanPremiumCountry UkDeviceOnePlus 6Operating SystemAndroid Oreo My Question or IssueHappens at random. Spotify suddenly starts downloading offline content, that is already downloaded. Non of the songs are playable, as if they haven't been downloaded...

Casual Listener

Plan Premium Country  Uk Device OnePlus 6 Operating System Android Oreo   My Question or Issue Happens at random. Spotify suddenly starts downloading offline content, that is...

Warren200

Casual Listener

2320 Views

4 replies

0 likes

unsyncing
  • 2320 Views
  • 4 replies
  • 0 likes