Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
111118 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
223610 Views
144 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
580759 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
478205 Views
577 replies
40 likes
PlanPremiumCountry DeviceSamsung Galaxy S6 edgeOperating SystemAndroid Nougat My Question or IssueAfter update, UI of Now Playing has been changed. Since then, 'Behind the Lyrics' do not appear. How can I bring it back?
Plan Premium Country Device Samsung Galaxy S6 edge Operating System Android Nougat My Question or Issue After update, UI of Now Playing has been changed. Since then, 'Behind t...
Community Legend
992 Views
1 replies
0 likes
Hi. On Android (one plus one 6) swiping to other song in shuffle, makes only few skips and then stop. Swiping doesn't work further . Why?
Hi. On Android (one plus one 6) swiping to other song in shuffle, makes only few skips and then stop. Swiping doesn't work further . Why?
Community Legend
618 Views
1 replies
0 likes
PlanFree/PremiumCountry IsraelDeviceGalaxy S9 Plus My Question or Issue I have been using the latest Spotify version on my Android device (Galaxy S9 Plus).For some reason, it starts playing on its own randomly, and it happened a few times in board me...
Plan Free/Premium Country Israel Device Galaxy S9 Plus My Question or Issue I have been using the latest Spotify version on my Android device (Galaxy S9 Plus). For some re...
Spotify Legend
11037 Views
3 replies
5 likes
First of all, shaaaaaaame. This problem has persisted since 2016, solutions have been offered. Step 1. Set storage to SDStep 2. Download a playlistStep 3. Reboot deviceStep 4. Presto chango. Your playlist has vanished in thin air and your storage loc...
First of all, shaaaaaaame. This problem has persisted since 2016, solutions have been offered. Step 1. Set storage to SD Step 2. Download a playlist Step 3. Reboot device Step 4. Presto c...
534 Views
0 replies
1 likes
PlanFree/PremiumCountry Device Samsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue Spotify has just finished downloading HUNDREDS of songs I didn't ask it to. Over 300. I restarted the phone in a panic trying to stop it but when I reboo...
Plan Free/Premium Country Device Samsung Galaxy 9 Operating System Android Oreo My Question or Issue Spotify has just finished downloading HUNDREDS of songs I...
Composer
1623 Views
3 replies
0 likes
Plan PremiumCountry USA Operating System Android Oreo,My Question or Issue When listening to a Spotify Radio Station, I can not see how to save individual songs to one of my playlists. I see how to just "Save" it to my music but I usually do not just...
Plan Premium Country USA Operating System Android Oreo, My Question or Issue When listening to a Spotify Radio Station, I can not see how to save individual...
Songwriter
4706 Views
8 replies
0 likes
PlanPremiumCountryChile DeviceSamsung Galaxy S8Operating SystemAndroid Oreo My Question or Issue I can't deactivate spotify radio, I just want to hear an entire list in order. It's annoying that when I want to listen to one artist I have to select ev...
Plan Premium Country Chile Device Samsung Galaxy S8 Operating System Android Oreo My Question or Issue I can't deactivate spotify radio, I just want to hear an entire ...
Regular
1818 Views
3 replies
0 likes
PlanPremiumCountry CanadaDeviceLG G5 / Chromecast AudioOperating SystemAndroid 7.0 My Question or Issue I've noticed that Spotify doesn't shuffle very well whenever I'm casting. 300+ songs and it won't shuffle all of them, and I find it does the clos...
Plan Premium Country Canada Device LG G5 / Chromecast Audio Operating System Android 7.0 My Question or Issue I've noticed that Spotify doesn't shuffle very well ...
Spotify Legend
1959 Views
3 replies
2 likes
PlanPremiumCountryMéxicoDeviceSamsung Galaxy 8Operating SystemAndroid Oreo 7 My Question or Issue I recently buy a SD card and is now in my phone. I change the location of the data in the settings of Spotify. I set that all my music will save in the ...
Plan Premium Country México Device Samsung Galaxy 8 Operating System Android Oreo 7 My Question or Issue I recently buy a SD card and is now in my phone. I change the loca...
Spotify Legend
1301 Views
3 replies
0 likes
Every second there's a click in the audio. This has only started happening recently - sounds like a scratched L.P. record.The issue does not exist listening on an iPad using the iOS app. PlanPremiumCountry CanadaDeviceSamsung Galaxy Note 5Operating S...
Every second there's a click in the audio. This has only started happening recently - sounds like a scratched L.P. record. The issue does not exist listening on an iPad using the iOS a...
Spotify Legend
770 Views
3 replies
0 likes
Need to move my playlists to my SD card, but in the storage option, there is only the option to clean the cache.PlanPremiumCountry BrazilDeviceMoto G(4)Operating SystemAndroid 7.0
Need to move my playlists to my SD card, but in the storage option, there is only the option to clean the cache. Plan Premium Country Brazil Device Moto G(4) Operating System Android 7....
Spotify Star
506 Views
1 replies
2 likes
The spotify on my phone (Huawei P10) keeps pausing the music randomly at different times.I've been having this problem for a long time and I've tried everything (restarting my device, reinstalling Spotify etc.) but nothing seems to work.
The spotify on my phone (Huawei P10) keeps pausing the music randomly at different times. I've been having this problem for a long time and I've tried everything (restarting my device, reinstalling ...
Community Legend
548 Views
1 replies
0 likes
PlanPremiumCountry BrazilDeviceZenfone 2Operating SystemAndroid My Question or IssueHello, everyone!I'd like to know if it's still possible to listen to the musics I downloaded in my computer and past in Local Files on Spotify. I can listen in my com...
Plan Premium Country Brazil Device Zenfone 2 Operating System Android My Question or Issue Hello, everyone! I'd like to know if it's still possible to listen to the musics I d...
Casual Listener
798 Views
4 replies
0 likes
Don't know how to better describe it. I can tap on it and it plays like any other track, but I can't add it to any playlists or to the queue, the only option that shows up is 'Remove'.I tried clearing the cache for the app both from Spotify and from ...
Don't know how to better describe it. I can tap on it and it plays like any other track, but I can't add it to any playlists or to the queue, the only option that shows up is 'Remove'. I tried clear...
Spotify Legend
2964 Views
13 replies
0 likes
PlanPremiumDeviceRedMiOperating SystemAndroid My Question or Issue I play music from my downloaded library and, randomly, the music just stops, sometimes mid song. I have tried uninstalling and reinstalling the app but I still have the problem
Plan Premium Device RedMi Operating System Android My Question or Issue I play music from my downloaded library and, randomly, the music just stops, sometimes mid song. I h...
Spotify Legend
1178 Views
1 replies
1 likes
PlanPremiumCountryThe NetherlandsDeviceMoto G5Operatingting SystemAndroid My Question or Issue I have downloaded my music on a Sd card. But without wifi, it doesn't work. The songs have a green arrow and everything, but it just doesn't work without w...
Plan Premium Country The Netherlands Device Moto G5 Operatingting System Android My Question or Issue I have downloaded my music on a Sd card. But without wifi, it doesn't work...
Casual Listener
1599 Views
4 replies
0 likes
Whenever I finish a playlist on the Android mobile app, it will play suggested songs. When I go into my settings, the autoplay option is disabled, the slider is gray. But the playlist still autoplays. On the desktop app, it does not do that, only on ...
Whenever I finish a playlist on the Android mobile app, it will play suggested songs. When I go into my settings, the autoplay option is disabled, the slider is gray. But the playlist still autoplays...
Casual Listener
1195 Views
2 replies
0 likes
PlanFreeCountryBrazilDeviceMoto G5SOperating SystemAndroid 7.0 Hi, I'm having trouble understanding how this new "Favorite Songs" playlist works. On my computer it shows all the saved songs of my library, in my phone it shows only a few songs and som...
Plan Free Country Brazil Device Moto G5S Operating System Android 7.0 Hi, I'm having trouble understanding how this new "Favorite Songs" playlist works. On my computer it shows all th...
Spotify Legend
593 Views
1 replies
0 likes
PlanPremiumCountry GermanyDeviceSamsung Galaxy S7Operating SystemAndroid My Question or IssueI wanted to download local files from my computer to my phone. They are all mp3 and I can play them all on my computer. I put them into playlists, switched o...
Plan Premium Country Germany Device Samsung Galaxy S7 Operating System Android My Question or Issue I wanted to download local files from my computer to my phone. They are all ...
Spotify Legend
756 Views
1 replies
0 likes
PlanPremiumCountry ChileDeviceGalaxy S8+Operating SystemAndroid I want to record a video without spotify pausing itself automatically. When i listen to music via bluetooth to a speaker then hit record a video, spotify pauses. I want to record while l...
Plan Premium Country Chile Device Galaxy S8+ Operating System Android I want to record a video without spotify pausing itself automatically. When i listen to music via bluetooth...
Spotify Legend
61628 Views
3 replies
2 likes
