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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376078 Views

541 replies

34 likes

Account
Free
  • 376078 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7551 Views

0 replies

7 likes

  • 7551 Views
  • 0 replies
  • 7 likes

Can't queue songs while casting

PlanPremiumCountryUKDeviceMoto G4Operating SystemAndroid 7.1 My Question or IssueSince updating to version 8.4.66.733 I can't add anything to the queue whilst casting (Chromecast audio). I can add to the queue when playing through my phone's speakers...

Newbie

Plan Premium Country UK Device Moto G4 Operating System Android 7.1   My Question or Issue Since updating to version 8.4.66.733 I can't add anything to the queue whilst casti...

mwstephensandah

Gig Goer

1615 Views

4 replies

19 likes

  • 1615 Views
  • 4 replies
  • 19 likes

Problem searching music even with wifi connected. I have a Galaxy S8.

PlanPremiumCountry SpainDeviceSamsung Galaxy 8Operating SystemAndroid OreoMy Question or Issue Even with wifi connected i can't search music. Message appear is: your aren't connected to internet. I tried erasing cache memory from spotify and the cell...

Casual Listener

Plan Premium Country  Spain Device Samsung Galaxy 8 Operating System Android Oreo My Question or Issue  Even with wifi connected i can't search music. Message appear is: your ...

Jose_M

Spotify Star

1468 Views

4 replies

0 likes

  • 1468 Views
  • 4 replies
  • 0 likes

can't share songs

PlanPremiumCountry United States of AmericaDevice(Google Pixel 2) My Question or Issue I just got a Google Pixel 2, but for some reason I can't share songs with anyone on it. When I press share, the app just closes. Is there a way to fix this?

Casual Listener

Plan Premium Country  United States of America Device (Google Pixel 2)   My Question or Issue  I just got a Google Pixel 2, but for some reason I can't share songs with anyone ...

Loxer

Community Legend

861 Views

4 replies

2 likes

  • 861 Views
  • 4 replies
  • 2 likes

App reset every time i want to share a song

Is anyone having the same issue . A few days ago on was going to share a song and every time I click share the app keep crashing and I'm unable to share any content . I'm currently using android 8.0.0

Newbie

Is anyone having the same issue . A few days ago on was going to share a song and every time I click share the app keep crashing and I'm unable to share any content . I'm currently using android 8.0.0

Loxer

Community Legend

571 Views

4 replies

1 likes

  • 571 Views
  • 4 replies
  • 1 likes

Can't find The **bleep** Put the Dinosaurs Here album

PlanPremiumCountry United StatesDeviceSamsung Galaxy S5Operating SystemAndroid Lollipop My Question or Issue I can't find "The **bleep** Put the Dinosaurs Here" album by Alice in Chains. Ever since their newest album was released August 24th, I can't...

Newbie

Plan Premium Country  United States Device Samsung Galaxy S5 Operating System Android Lollipop   My Question or Issue  I can't find "The **bleep** Put the Dinosaurs Here" alb...

Loxer

Community Legend

332 Views

1 replies

1 likes

  • 332 Views
  • 1 replies
  • 1 likes

Random notifications ?

PlanPremiumCountryVietnamDeviceSamsung Galaxy S7Operating SystemAndroid Oreo My Question or Issue For some reason, my phone randomly received notifications that music is playing on my MacBook but I'm no one in the (locked) room, nor did the 2 devices...

Newbie

Plan Premium Country Vietnam Device Samsung Galaxy S7 Operating System Android Oreo   My Question or Issue   For some reason, my phone randomly received notifications t...

Loxer

Community Legend

367 Views

1 replies

0 likes

  • 367 Views
  • 1 replies
  • 0 likes

Spotify refreshes when I try to share a song

Whenever I try to share a song from spotify, the app refreshes and replays the songPlanFree/PremiumDeviceOnePlus3Operating SystemAndriod 8.0.0/OxygenOS 5.0.4

Newbie

Whenever I try to share a song from spotify, the app refreshes and replays the song Plan Free/Premium Device OnePlus3 Operating System Andriod 8.0.0/OxygenOS 5.0.4  

jymrbnty

Newbie

414 Views

2 replies

3 likes

  • 414 Views
  • 2 replies
  • 3 likes

Can't share a song or playlist on the app, crashes every time. Please help!

The Spotify app crashes and returns to the home screen every time I try to share a song or playlist! Any ideas??

Newbie

The Spotify app crashes and returns to the home screen every time I try to share a song or playlist! Any ideas??  

Nico

Community Legend

595 Views

1 replies

1 likes

  • 595 Views
  • 1 replies
  • 1 likes

Wont let me share my music with Facebook

I've tried everything logging in and out/ uninstalling both apps and re installing them. Checking the connections between both in the settings. Signed in in many different ways. Turned off and on my phone and still nothing. Cleaned out data and cache...

Newbie

   I've tried everything logging in and out/ uninstalling both apps and re installing them. Checking the connections between both in the settings. Signed in in many different ways. Turned ...

Nico

Community Legend

275 Views

1 replies

0 likes

  • 275 Views
  • 1 replies
  • 0 likes

Solved!! Software Crashes When Trying To "Share"

PlanPremiumCountryUnited States of AmericaDeviceLG V30 (LG-H931)Operating SystemAndroid Oreo (8.0.0)Software (Spotify) Version8.4.67.886 armv7 My IssueHello!When attempting to 'Share' a song, the app freezes (no button response) and then closes/crash...

Newbie

Plan Premium Country United States of America Device LG V30 (LG-H931) Operating System Android Oreo (8.0.0) Software (Spotify) Version 8.4.67.886 armv7     My Issue Hello! ...

Nico

Community Legend

773 Views

2 replies

5 likes

  • 773 Views
  • 2 replies
  • 5 likes

I cant share the music im listening in any social network

Hi, since a cople of days ive having troubles with the option "share". I cant share what im listening in any social network, pls help.

Newbie

Hi, since a cople of days ive having troubles with the option "share". I cant share what im listening in any social network, pls help.  

Nico

Community Legend

246 Views

1 replies

0 likes

  • 246 Views
  • 1 replies
  • 0 likes

Playlists can no longer be sorted?

Spotify on Android used to sort my starred playlist from newest added to oldest. I was find with this because that's how I wanted it. Not it's reverted to sorting from oldest to newest and no matter where I look in the UI, there's no option to change...

Regular

Spotify on Android used to sort my starred playlist from newest added to oldest. I was find with this because that's how I wanted it. Not it's reverted to sorting from oldest to newest and no matter ...

user-removed

Not applicable

615 Views

3 replies

0 likes

  • 615 Views
  • 3 replies
  • 0 likes

My App won`t load anything after few minutes playing any music.

My application does not load playlists, does not search, nothing appears and loads forever after a while playing music, to return to normal, I have to close the application and open again, then the same thing happens. (I reinstalled it completely)Xia...

Casual Listener

    My application does not load playlists, does not search, nothing appears and loads forever after a while playing music, to return to normal, I have to close the application and open a...

mtt16

Casual Listener

324 Views

1 replies

0 likes

  • 324 Views
  • 1 replies
  • 0 likes

Solved!! Mysterious Connection

PlanPremiumCountry CanadaDeviceLG G4Operating SystemAndroid My Question or Issue Whether I'm using my phone or computer (desktop app, not browser), it'll suddenly switch over to R&B music or obsecure EDM. I've seen that people have previously had thi...

Casual Listener

Plan Premium Country  Canada Device LG G4 Operating System Android   My Question or Issue  Whether I'm using my phone or computer (desktop app, not browser), it'll suddenly s...

user-removed

Not applicable

506 Views

1 replies

0 likes

  • 506 Views
  • 1 replies
  • 0 likes

"Days before you have to go online"

Plan/Premium CountryUnited States DeviceGoogle Pixel Operating SystemAnsroid 9 - Pie My Question or Issue So I know you have to go online every so often so Spotify knows you have Premium. I go online a few times a day, but the offline countdown doesn...

Newbie

  Plan/ Premium   Country United States   Device Google Pixel   Operating System Ansroid 9 - Pie   My Question or Issue  So I know you have to go online ev...

795 Views

0 replies

0 likes

  • 795 Views
  • 0 replies
  • 0 likes

Superuser Contribution Playlist corrupted after download

PlanFree/PremiumCountry IsraelDeviceLG-G6Operating SystemAndroid My Question or Issue Hi thereI started a pro trial, downladed a playlist, and suddenly the playlist plays only 4 songs, no matter online or offline!Downlad shows the green arrow.Hitting...

Visitor

Plan Free/Premium Country  Israel Device LG-G6 Operating System Android   My Question or Issue  Hi there I started a pro trial, downladed a playlist, and suddenly the playli...

user-removed

Not applicable

861 Views

3 replies

0 likes

Corrupted offline songs
  • 861 Views
  • 3 replies
  • 0 likes

Crash when trying to share

PlanPremiumCountryUSDeviceSamsung Galaxy S8Operating SystemAndroid 8.0.0My Question or Issue App crashes when trying to share song

Regular

Plan Premium Country US Device Samsung Galaxy S8 Operating System Android 8.0.0 My Question or Issue  App crashes when trying to share song

StayneLaley

Casual Listener

6060 Views

10 replies

21 likes

  • 6060 Views
  • 10 replies
  • 21 likes

Audiobook play with Spotify music in the background (on Android)

How can I play an audiobook (in the Audible app) while Spotify plays music in the background (on Android)? Thanks, Cheers!

Music Fan

How can I play an audiobook (in the Audible app) while Spotify plays music in the background (on Android)?   Thanks, Cheers!

725 Views

0 replies

0 likes

Android
Music
  • 725 Views
  • 0 replies
  • 0 likes

Offline after App Pause, Every Time

Once the app is paused, while or while not playing music, and reopened, I am unable to search for any other artists or play new songs that were not already in queue. This persists on multiple wifi networks, LTE data, and several Galaxy S6's (I recent...

Newbie

  Once the app is paused, while or while not playing music, and reopened, I am unable to search for any other artists or play new songs that were not already in queue.    This persi...

Snowsharkeus

Newbie

826 Views

1 replies

0 likes

Android
Galaxy S6
pause
  • 826 Views
  • 1 replies
  • 0 likes

Songs won't add to queue

When I add songs to the queue it pops up saying they have been added but they don't appear in the queue at all. I don't have any issues with the web or desktop player. PlanPremiumCountryCanadaDeviceNexus 5Operating SystemAndroid Cheers!

Casual Listener

When I add songs to the queue it pops up saying they have been added but they don't appear in the queue at all. I don't have any issues with the web or desktop player.   Plan Premium Country...

naeverick

Casual Listener

960 Views

4 replies

1 likes

  • 960 Views
  • 4 replies
  • 1 likes