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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107344 Views

26 replies

3 likes

  • 107344 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217239 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217239 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571303 Views

79 replies

3 likes

  • 571303 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470723 Views

577 replies

40 likes

Account
Free
  • 470723 Views
  • 577 replies
  • 40 likes

Huawei P20 (lite) app issues

PlanPremiumCountryThe NetherlandsDeviceHuawei P20 LiteOperating SystemAndroid oreo 8.0.0 My Question or Issue I've been having some issues with the Spotify app since I've switched to a new phone (Huawei p20 Lite).- The 'album view' display often free...

Newbie

Plan Premium Country The Netherlands Device Huawei P20 Lite Operating System Android oreo 8.0.0   My Question or Issue  I've been having some issues with the Spotify app since I'v...

2380 Views

0 replies

7 likes

  • 2380 Views
  • 0 replies
  • 7 likes

Solved!!Superuser Contribution Spotify using acceleration sensor

Hi! My question is why is Spotify using acceleration sensor if it doesn't have the "Running" feature anymore? Spotify version: 8.4.62.472 Thanks!

Composer

Hi!   My question is why is Spotify using acceleration sensor if it doesn't have the "Running" feature anymore?   Spotify version: 8.4.62.472   Thanks!

Daisy

Spotify Legend

3658 Views

8 replies

0 likes

  • 3658 Views
  • 8 replies
  • 0 likes

Music stops for no reason

PlanPremiumCountryUK DeviceOnePlus 5TOperating SystemAndroid 8.1.0Spotify App Version8.4.68.911 armV7 My Question or IssueIn the last week or so Spotify on my phone just stops randomly. The timing is random - sometimes it plays for an hour no worries...

Newbie

Plan Premium Country UK   Device OnePlus 5T Operating System Android 8.1.0 Spotify App Version 8.4.68.911 armV7   My Question or Issue In the last week or so Spotify on my phon...

AeroZ

Composer

565 Views

1 replies

0 likes

  • 565 Views
  • 1 replies
  • 0 likes

Search and browse functions don't work on Samsung Galaxy S8

My Question or Issue The search and browse functions do not work when using my Samsung Galaxy S8 even though I have offline mode turned off and am connected to wifi in my home. I do not think there's anything wrong with our wifi connection as it seem...

Newbie

    My Question or Issue  The search and browse functions do not work when using my Samsung Galaxy S8 even though I have offline mode turned off and am connected to wifi in my home....

419 Views

0 replies

0 likes

  • 419 Views
  • 0 replies
  • 0 likes

Larger ICONS for driving

I have my phone on a dock while driving - however I find that the Skip buttons are so small, I have to concentrate a lot more to make sure I'm pressing the right button. I feel like instead a full picture of the Album Cover, the Skip, Rewind and Paus...

Newbie

I have my phone on a dock while driving - however I find that the Skip buttons are so small, I have to concentrate a lot more to make sure I'm pressing the right button. I feel like instead a full pi...

Jose_M

Spotify Star

1068 Views

1 replies

1 likes

  • 1068 Views
  • 1 replies
  • 1 likes

Using spotify on my phone

I've just got Spotify Premium set up on my laptop but would also like to use it on my phone but don't know how to go about this. Is it possible to use it on more than one device? PlanPremiumCountry UKDeviceAndroidOperating System(iOS 10, Android Oreo...

Newbie

I've just got Spotify Premium set up on my laptop but would also like to use it on my phone but don't know how to go about this.  Is it possible to use it on more than one device?   Plan ...

AeroZ

Composer

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Solved!! can't create playlist shortcut for homescreen

PlanFreeCountry SingaporeDeviceHuawei P9Operating SystemAndroid 7.0 My Question or Issuethere isnt any option for me to add any playlists to my homescreen when i press the 3 dots at the top right hand corner of my screen. is this a premium function o...

Newbie

  Plan Free Country  Singapore Device Huawei P9 Operating System Android 7.0   My Question or Issue there isnt any option for me to add any playlists to my homescreen when i...

Jose_M

Spotify Star

2851 Views

1 replies

1 likes

  • 2851 Views
  • 1 replies
  • 1 likes

Songs are grayed out and won't let me play them any more

PlanPremium Country IrelandDeviceHuawei Y6 2018Operating SystemAndroid A song that was downloaded on my premium account uninstalled and won't let me play it any more. It's grayed out and I've done 2 clean reinstalles of spotify, I dont know what to d...

Newbie

Plan Premium  Country  Ireland Device Huawei Y6 2018 Operating System Android    A song that was downloaded on my premium account uninstalled and won't let me play it any...

AeroZ

Composer

689 Views

1 replies

0 likes

  • 689 Views
  • 1 replies
  • 0 likes

Download notification keepts flashing for a few miliseconds. If playlist contains unplayable song

PlanPremiumCountryGermanyDeviceSamsug Galaxy A3 2017Operating SystemAndroid Oreo 8.0.0 / Samsung Exp 9.0--Spotifiy App Version:8.4.61.683 armV7 So for a few weeks now my notification bar keeps flashing the "currently downloading arrow" symbol. It jus...

Regular

Plan Premium Country Germany Device Samsug Galaxy A3 2017 Operating System Android Oreo 8.0.0 / Samsung Exp 9.0 -- Spotifiy App Version: 8.4.61.683 armV7   So for a few weeks now m...

Toby1996

Casual Listener

11266 Views

14 replies

13 likes

  • 11266 Views
  • 14 replies
  • 13 likes

Original game soundtracks section doesn't show in gaming category

PlanFreeCountryUnited States DeviceGoogle Pixel 2Operating SystemAndroid 9.0 My Question or Issue When browsing on PC, if you go to Home > Genres & Moods > Gaming you get 3 categories. Popular Playlists, Podcasts, and Original Game Soundtracks. When ...

Newbie

Plan Free Country United States   Device Google Pixel 2 Operating System Android 9.0   My Question or Issue  When browsing on PC, if you go to Home > Genres & Moods &...

467 Views

0 replies

0 likes

  • 467 Views
  • 0 replies
  • 0 likes

Superuser Contribution Missing lyrics?

How is it possible that lyrics I can see on both the Genius app and desktop site aren't shown by the Genius integrated in spotify? E.g. more than half the songs of Linkin Park's Meteora as well as hybrid theory album don't have any lyrics. But when I...

Casual Listener

How is it possible that lyrics I can see on both the Genius app and desktop site aren't shown by the Genius integrated in spotify?   E.g. more than half the songs of Linkin Park's Meteora as w...

TomLegend

Spotify Legend

1396 Views

1 replies

0 likes

  • 1396 Views
  • 1 replies
  • 0 likes

Multiple bugs since last week or so

PlanPremiumCountry NLDeviceONE PLUS 5Operating SystemAndroid Oreo My Question or Issue Since last week (or so) I'm having multiple problems with the spotify app on android. Problem 1 (seen multiple posts about this one)After starting the app it redow...

Regular

Plan Premium Country  NL Device ONE PLUS 5 Operating System Android Oreo   My Question or Issue  Since last week (or so) I'm having multiple problems with the spotify app on ...

Heffalord

Newbie

4111 Views

7 replies

10 likes

bugs
  • 4111 Views
  • 7 replies
  • 10 likes

Superuser Contribution Why to use "Spotify connect" if doesn't save the same song history?

PlanFree/PremiumCountry MXDevicePc and AndroidOperating System My Question or Issue I don't know if there's a solution to choose to not connect to other dispositives while using Spotify from Pc. I can't stop it from connecting to my phone and vice ve...

Visitor

Plan Free/Premium Country  MX Device Pc and Android Operating System     My Question or Issue   I don't know if there's a solution to choose to not connect to other dis...

TomLegend

Spotify Legend

1221 Views

3 replies

0 likes

Android
PC
Windows
Windows 10
Windows 10 Creator
  • 1221 Views
  • 3 replies
  • 0 likes

Superuser Contribution Not internet connection... again

PlanPremiumCountry UsaDeviceMoto ZOperating SystemUnsure, but is up to date My Question or Issue No internet connection I've put a screenshot of my phone, on Spotify; with it spinning continuously with no connection, even though you can see in the to...

Newbie

Plan Premium Country  Usa Device Moto Z Operating System Unsure, but is up to date   My Question or Issue  No internet connection I've put a screenshot of my phone, on Spotif...

TomLegend

Spotify Legend

606 Views

1 replies

0 likes

  • 606 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Fair Phone2 Lock Screen Mode

Hello guys,I just bought a new Phone: Fair Phone 2 - which works great with Android, I downloaded Spotify and just noticed that the Lock screen mode does not work here. So I would have to actually unlock my phone every time I want to switch or skip a...

Casual Listener

  Hello guys, I just bought a new Phone: Fair Phone 2 - which works great with Android, I downloaded Spotify and just noticed that the Lock screen mode does not work here. So I would have to...

lena120590

Casual Listener

1089 Views

2 replies

0 likes

  • 1089 Views
  • 2 replies
  • 0 likes

Superuser Contribution Bluetooth in the car

PlanPremiumCountry DeviceSamsung Galaxy 9Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question I use my spotify app via bluetooth in my car on my pioneer to play music, however when I turn the volume up over 30 my stereo shuts off compl...

Newbie

Plan Premium Country   Device Samsung Galaxy 9 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question I use my spotify app via bluetooth in my car on my...

TomLegend

Spotify Legend

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes

Alarm not connecting to Spotify

PlanPremiumCountry USDeviceGoogle Pixel 2Operating SystemAndroid Pie My Question or Issue The clock app that came with the phone allows me to choose a playlist from Spotify to wake me up, but sometimes it just plays this high pitched beeping like a s...

Casual Listener

Plan Premium Country  US Device Google Pixel 2 Operating System Android Pie   My Question or Issue  The clock app that came with the phone allows me to choose a playlist from...

Jose_M

Spotify Star

1699 Views

1 replies

1 likes

  • 1699 Views
  • 1 replies
  • 1 likes

Local files are distorted on mobile device

PlanPremiumDeviceHTC Desire 628Operating SystemAndroid As of the newest update, local files from my PC are distorted on my mobile device.Reinstalling Spotify does not work. Both new and old files are distorted. Weirdly it seems like a lot of small "c...

Casual Listener

Plan Premium Device HTC Desire 628 Operating System Android      As of the newest update, local files from my PC are distorted on my mobile device. Reinstalling Spotify does n...

1098 Views

0 replies

1 likes

local files
Mobile
Premium
  • 1098 Views
  • 0 replies
  • 1 likes

Superuser Contribution Song not available on Android but plays on desktop app.

In the last few weeks my account has started throwing playback errors at me out of the blue. It started when I noticed on the desktop client (windows 10 and on 2 different machines) that a couple of artists music would not play for me anymore, despit...

Visitor

In the last few weeks my account has started throwing playback errors at me out of the blue. It started when I noticed on the desktop client (windows 10 and on 2 different machines) that a couple of ...

user-removed

Not applicable

1248 Views

6 replies

0 likes

  • 1248 Views
  • 6 replies
  • 0 likes

Player showing in notification bar when I'm playing it on Computer

PlanPremiumCountry ItalyDeviceXiaomi redmi 5 plus My Question or Issue When I-m using Spotify on my Computer, I see all songs on my notification bar and lockscreen. If I check app in use on my phone, I see Spotify even if it is not true(it is on my c...

Casual Listener

Plan Premium Country  Italy Device Xiaomi redmi 5 plus  My Question or Issue  When I-m using Spotify on my Computer, I see all songs on my notification bar and lockscreen. If I ...

AeroZ

Composer

919 Views

5 replies

1 likes

  • 919 Views
  • 5 replies
  • 1 likes