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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

386806 Views

545 replies

34 likes

Account
Free
  • 386806 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8031 Views

0 replies

7 likes

  • 8031 Views
  • 0 replies
  • 7 likes

Solved!! Mysterious Connection

PlanPremiumCountry CanadaDeviceLG G4Operating SystemAndroid My Question or Issue Whether I'm using my phone or computer (desktop app, not browser), it'll suddenly switch over to R&B music or obsecure EDM. I've seen that people have previously had thi...

Casual Listener

Plan Premium Country  Canada Device LG G4 Operating System Android   My Question or Issue  Whether I'm using my phone or computer (desktop app, not browser), it'll suddenly s...

user-removed

Not applicable

523 Views

1 replies

0 likes

  • 523 Views
  • 1 replies
  • 0 likes

"Days before you have to go online"

Plan/Premium CountryUnited States DeviceGoogle Pixel Operating SystemAnsroid 9 - Pie My Question or Issue So I know you have to go online every so often so Spotify knows you have Premium. I go online a few times a day, but the offline countdown doesn...

Newbie

  Plan/ Premium   Country United States   Device Google Pixel   Operating System Ansroid 9 - Pie   My Question or Issue  So I know you have to go online ev...

799 Views

0 replies

0 likes

  • 799 Views
  • 0 replies
  • 0 likes

Superuser Contribution Playlist corrupted after download

PlanFree/PremiumCountry IsraelDeviceLG-G6Operating SystemAndroid My Question or Issue Hi thereI started a pro trial, downladed a playlist, and suddenly the playlist plays only 4 songs, no matter online or offline!Downlad shows the green arrow.Hitting...

Visitor

Plan Free/Premium Country  Israel Device LG-G6 Operating System Android   My Question or Issue  Hi there I started a pro trial, downladed a playlist, and suddenly the playli...

user-removed

Not applicable

875 Views

3 replies

0 likes

Corrupted offline songs
  • 875 Views
  • 3 replies
  • 0 likes

Crash when trying to share

PlanPremiumCountryUSDeviceSamsung Galaxy S8Operating SystemAndroid 8.0.0My Question or Issue App crashes when trying to share song

Regular

Plan Premium Country US Device Samsung Galaxy S8 Operating System Android 8.0.0 My Question or Issue  App crashes when trying to share song

StayneLaley

Casual Listener

6133 Views

10 replies

21 likes

  • 6133 Views
  • 10 replies
  • 21 likes

Audiobook play with Spotify music in the background (on Android)

How can I play an audiobook (in the Audible app) while Spotify plays music in the background (on Android)? Thanks, Cheers!

Music Fan

How can I play an audiobook (in the Audible app) while Spotify plays music in the background (on Android)?   Thanks, Cheers!

741 Views

0 replies

0 likes

Android
Music
  • 741 Views
  • 0 replies
  • 0 likes

Offline after App Pause, Every Time

Once the app is paused, while or while not playing music, and reopened, I am unable to search for any other artists or play new songs that were not already in queue. This persists on multiple wifi networks, LTE data, and several Galaxy S6's (I recent...

Newbie

  Once the app is paused, while or while not playing music, and reopened, I am unable to search for any other artists or play new songs that were not already in queue.    This persi...

Snowsharkeus

Newbie

839 Views

1 replies

0 likes

Android
Galaxy S6
pause
  • 839 Views
  • 1 replies
  • 0 likes

Songs won't add to queue

When I add songs to the queue it pops up saying they have been added but they don't appear in the queue at all. I don't have any issues with the web or desktop player. PlanPremiumCountryCanadaDeviceNexus 5Operating SystemAndroid Cheers!

Casual Listener

When I add songs to the queue it pops up saying they have been added but they don't appear in the queue at all. I don't have any issues with the web or desktop player.   Plan Premium Country...

naeverick

Casual Listener

981 Views

4 replies

1 likes

  • 981 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Import local music

Hello,I was wondering how to import local music into the android application because this music isn't available on spotify. I found a tutorial but it's with the PC application and I don't have a PC.PlanPremiumCountry FranceDeviceHawaii P20 liteOperat...

Casual Listener

Hello, I was wondering how to import local music into the android application because this music isn't available on spotify. I found a tutorial but it's with the PC application and I don't have a PC...

Alexandre16

Casual Listener

699 Views

2 replies

0 likes

  • 699 Views
  • 2 replies
  • 0 likes

Superuser Contribution Yamaha RX-V675 not showing in devices unless powered on

PlanPremiumCountryCanada DeviceYamaha RX-V675, Galaxy S7 EdgeOperating SystemAndroid My Question or IssueI used to be able to select my Yamaha RX-V675 from the list of devices in Spotify even if it was in network standby mode. Spotify would then powe...

Music Fan

Plan Premium Country Canada  Device Yamaha RX-V675, Galaxy S7 Edge Operating System Android   My Question or Issue I used to be able to select my Yamaha RX-V675 from the list of d...

jaydee77ca

Music Fan

710 Views

2 replies

0 likes

  • 710 Views
  • 2 replies
  • 0 likes

[Android] Why is so hard to implement a queue that works like a queue?

PlanPremiumCountryBrazilDeviceGalaxy 7Operating SystemAndroid The Add to Queue function in Android Devices is messy and confusing and apparently people at Spotify don't pay attemption on what paying customers think about this. Everybody in every part...

Music Fan

Plan Premium Country Brazil Device Galaxy 7 Operating System Android     The Add to Queue function in Android Devices is messy and confusing and apparently  people at Spotify...

454 Views

0 replies

1 likes

Android
  • 454 Views
  • 0 replies
  • 1 likes

Solved!! Share button no longer works on my android spotify app.

PlanPremiumCountrly New Zealand DeviceSony Xperia Operating SystemAndroid Oreo My Question or Issue My share button no longer works. I press it and the options that used to pop up in a menu so I could choose which app I want to use to share like What...

Casual Listener

  Plan Premium Countrly  New Zealand  Device Sony Xperia  Operating System Android Oreo   My Question or Issue  My share button no longer works. I press ...

brendan2332

Regular

4376 Views

7 replies

7 likes

  • 4376 Views
  • 7 replies
  • 7 likes

Unable to Share Any Songs...

PlanPremiumCountrySingaporeDeviceSamsung Note 8Operating SystemAndroid Oreo 8 My Question or Issue I don't know when it started but just yesterday when I wanted to share a song to WhatsApp via Spotify, the app either reloaded back to the home page or...

Casual Listener

Plan Premium Country Singapore Device Samsung Note 8 Operating System Android Oreo 8   My Question or Issue   I don't know when it started but just yesterday when I wanted to sha...

defunct32

Casual Listener

672 Views

2 replies

0 likes

  • 672 Views
  • 2 replies
  • 0 likes

Queue is not working

Cannot add songs to queue, while adding them they not appear on the queue list.Latest Spotify version, tried to reinstall , didn't help.Please assist, frustrated DeviceOP3T, Samsung Galaxy tab s2Operating SystemOreoPremium Plan

Casual Listener

  Cannot add songs to queue, while adding them they not appear on the queue list. Latest Spotify version, tried to reinstall , didn't help. Please assist, frustrated    Device OP...

Joe

Community Legend

748 Views

3 replies

2 likes

  • 748 Views
  • 3 replies
  • 2 likes

Superuser Contribution Favorite Songs playlist

This playlist appears complete in the web page but incomplete in the app. Also some of the songs added don't have the heart symbol and it is not clear if the author is Spotify or me (both names appear).

Regular

This playlist appears complete in the web page but incomplete in the app. Also some of the songs added don't have the heart symbol and it is not clear if the author is Spotify or me (both names appea...

DelmaBV

Regular

472 Views

2 replies

0 likes

  • 472 Views
  • 2 replies
  • 0 likes

Volume goes down in background automatically

PlanPremiumCountry BrazilDeviceLenovo Moto Z2 PlayOperating SystemAndroid 8.0.0 My Question or Issue When I'm running Spotify in the background and open any other app the songs volume goes down (feels like 50% less) and the only way to turn it back t...

Newbie

Plan Premium Country  Brazil Device Lenovo Moto Z2 Play Operating System Android 8.0.0   My Question or Issue  When I'm running Spotify in the background and open any other a...

397 Views

0 replies

0 likes

  • 397 Views
  • 0 replies
  • 0 likes

Solved!! Is anyone else experiencing issues with the mobile app on Android?

hello,Every time I try to open Spotify, it takes forever for the home screen to load, and if I try to load a song, it plays for a few seconds and then the app crashes. Every other app on my phone works fine so I know it's not just the phone. Anyone e...

Casual Listener

hello, Every time I try to open Spotify, it takes forever for the home screen to load, and if I try to load a song, it plays for a few seconds and then the app crashes. Every other app on my phone w...

jaisonmiguek

Casual Listener

1540 Views

5 replies

1 likes

  • 1540 Views
  • 5 replies
  • 1 likes

Sharing option disabled

PlanPremiumCountry UKDeviceSamsung Galaxy S8 plusOperating SystemAndroid Oreo My Question or Issue When I try to share a song the app crashes, everything else is working OK

Regular

Plan Premium Country  UK Device Samsung Galaxy S8 plus Operating System Android Oreo   My Question or Issue  When I try to share a song the app crashes, everything else ...

Jose_M

Spotify Star

1059 Views

1 replies

1 likes

  • 1059 Views
  • 1 replies
  • 1 likes

Superuser Contribution Podcast episodes will only play once

Plan: PremiumCountry: UK Device: Huawei P20 ProOperating System: Android 8.1.0 Podcast episodes will only play once. As soon as an episode is finished playing it shows as played, and Spotify will skip past it when I try to play it again. I've tried u...

Casual Listener

Plan: Premium Country: UK  Device: Huawei P20 Pro Operating System: Android 8.1.0   Podcast episodes will only play once. As soon as an episode is finished playing it shows as played, ...

sliiightly

Casual Listener

2160 Views

2 replies

3 likes

Podcasts
  • 2160 Views
  • 2 replies
  • 3 likes

Music Downloading

I am not able to Download Music and store it on an SD cardPlanPremiumCountryUnited StatesDeviceLG Stylo 2 PlusOperating SystemAndroid Nougat or 7.0 My Question or Issue I cannot Download music to listen to offline on my SD card

Newbie

I am not able to Download Music and store it on an SD card Plan Premium Country United States Device LG Stylo 2 Plus Operating System Android Nougat or 7.0   My Question or Issue &nbs...

Billy-J

Spotify Star

624 Views

1 replies

0 likes

sd card
  • 624 Views
  • 1 replies
  • 0 likes

All kind of problems in Android app

PlanFreeCountry SpainDeviceMotorola idk what elseOperating SystemI'm not sure lol My Question or Issue Ayo, I have come here because I am pretty fed up with the way the Android app is treating me. I had been using the Android app around May earlier t...

Visitor

Plan Free Country  Spain Device Motorola idk what else Operating System I'm not sure lol   My Question or Issue  Ayo, I have come here because I am pretty fed up with the way...

323 Views

0 replies

0 likes

  • 323 Views
  • 0 replies
  • 0 likes