Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
107452 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
217397 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
571565 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
470817 Views
577 replies
40 likes
In the last few weeks my account has started throwing playback errors at me out of the blue. It started when I noticed on the desktop client (windows 10 and on 2 different machines) that a couple of artists music would not play for me anymore, despit...
In the last few weeks my account has started throwing playback errors at me out of the blue. It started when I noticed on the desktop client (windows 10 and on 2 different machines) that a couple of ...
Not applicable
1248 Views
6 replies
0 likes
PlanPremiumCountry ItalyDeviceXiaomi redmi 5 plus My Question or Issue When I-m using Spotify on my Computer, I see all songs on my notification bar and lockscreen. If I check app in use on my phone, I see Spotify even if it is not true(it is on my c...
Plan Premium Country Italy Device Xiaomi redmi 5 plus My Question or Issue When I-m using Spotify on my Computer, I see all songs on my notification bar and lockscreen. If I ...
Composer
919 Views
5 replies
1 likes
Spotify PremiumCountry: GermanyDevice: Google PixelOperating System: Android 9.0 My Question or Issue For a few weeks now, anytime I play back any song or album on my phone, it automatically activates REPEAT ALL and RANDOM. This is extremely annoying...
Spotify Premium Country: Germany Device: Google Pixel Operating System: Android 9.0 My Question or Issue For a few weeks now, anytime I play back any song or album on my phone, i...
542 Views
0 replies
3 likes
PlanPremiumCountry CanadaDeviceSamsung galaxyA5Operating Android My Question or Issue App keeps stoping after playing like 2 songs.And it's not showing on the notification panel while playing in the background.
Plan Premium Country Canada Device Samsung galaxyA5 Operating Android My Question or Issue App keeps stoping after playing like 2 songs.And it's not showing on the ...
Gig Goer
561 Views
2 replies
2 likes
PlanPremiumCountry EnglandDevice Samsung Galaxy 9,Operating SystemAndroid My Question or Issue Hi, Everytime i use my spotify it either fails to load or crashes then when I do get it to play and I want to skip a track it will just keep playing for a ...
Plan Premium Country England Device Samsung Galaxy 9, Operating System Android My Question or Issue Hi, Everytime i use my spotify it either fails to load or cr...
Gig Goer
684 Views
2 replies
0 likes
PlanFreeCountry DeviceNexus 5XOperating SystemAndroid 8.1.0 My Question or Issue I have the option to turn off Autoplay under the Playback settings. However, even when I turn it off, it will still start playing similar songs. On top of that, it doesn...
Plan Free Country Device Nexus 5X Operating System Android 8.1.0 My Question or Issue I have the option to turn off Autoplay under the Playback settings. However, even w...
380 Views
0 replies
0 likes
PlanPremiumCountry MéxicoDeviceSamsung Galaxy 8Operating SystemAndroid 7My Question or Issue I bought a new SD card and I use it in my Samsung s8. In settings -> storage I select the option "sd card" and I download some playlists. If I am in offline ...
Plan Premium Country México Device Samsung Galaxy 8 Operating System Android 7 My Question or Issue I bought a new SD card and I use it in my Samsung s8. In settings -> storag...
Regular
1211 Views
4 replies
0 likes
PlanPremiumCountry GermanyDeviceMotorola Moto G6Operating SystemAndroid Oreo My Question or Issue My music stops every 10 minutes now for half an hour. I'm listening with my Bluetooth earplugs to it.Does anyone know what's going on?
Plan Premium Country Germany Device Motorola Moto G6 Operating System Android Oreo My Question or Issue My music stops every 10 minutes now for half an hour. I'm listenin...
Community Legend
642 Views
3 replies
0 likes
When I try to share a music, the application is restart. I Can't see sharing options. PlanPremiumCountry TurkeyDeviceOnePlus 5Operating SystemAndroid 8.1.0
When I try to share a music, the application is restart. I Can't see sharing options. Plan Premium Country Turkey Device OnePlus 5 Operating System Android 8.1.0
Community Legend
496 Views
1 replies
0 likes
Başlıkta da belirttiğim gibi telefonda bir çalma listesi oluşturdum ve çalma listesinin isminin yanında numara yazıyor bunu oradan kaldırma yönetimi var mı acaba
Başlıkta da belirttiğim gibi telefonda bir çalma listesi oluşturdum ve çalma listesinin isminin yanında numara yazıyor bunu oradan kaldırma yönetimi var mı acaba
650 Views
0 replies
0 likes
Çevrimdışı olduğumuzda indirilmeyen müzikleri dinleyemez miyimÇevrimdışı olduğumuzda profilime erişemez miyim
Çevrimdışı olduğumuzda indirilmeyen müzikleri dinleyemez miyim Çevrimdışı olduğumuzda profilime erişemez miyim
322 Views
0 replies
0 likes
PlanPremiumCountry USA DeviceAndroid (2); Windows, Operating System(Windows 10, Android.) My Question or Issue I understand that a family plan is the way to have others in your family listen to their own music on their devices at the same time you ar...
Plan Premium Country USA Device Android (2); Windows, Operating System (Windows 10, Android.) My Question or Issue I understand that a family plan is the way to...
Songwriter
793 Views
2 replies
0 likes
PlanPremiumCountry DevicePixel, android 9 My Question or IssueSpotify keeps acting like it's offline and can't find songs or show songs suggestions in my playlists.Everytime I'm uninstalling the app and installing it again the issue solves for about ...
Plan Premium Country Device Pixel, android 9 My Question or Issue Spotify keeps acting like it's offline and can't find songs or show songs suggestions in my playlists. ...
Spotify Star
414 Views
1 replies
0 likes
PlanPremiumCountry USADeviceLG V20Operating SystemAndroidMy Question or Issue This all started a month or two ago. My guess is that you guys implemented some kind of keep alive so Spotify stays active, but it's very annoying. The constant flashing ma...
Plan Premium Country USA Device LG V20 Operating System Android My Question or Issue This all started a month or two ago. My guess is that you guys implemented some kind ...
Casual Listener
546 Views
2 replies
0 likes
I have a Galaxy s9 and whenever I set my phone down while I listen to music it stops after a few songs, how do I get it to keep playing?PlanPremiumCountry USADeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue
I have a Galaxy s9 and whenever I set my phone down while I listen to music it stops after a few songs, how do I get it to keep playing? Plan Premium Country USA Device Samsung Galaxy 9 ...
Spotify Star
4871 Views
1 replies
0 likes
Device: Moto x4OS: Andriod 8.1.0 My music keeps pausing its self. And as soon as I unpause it pauses again. I tried changing battery optimization settings but the problem still persists. Any help?
Device: Moto x4 OS: Andriod 8.1.0 My music keeps pausing its self. And as soon as I unpause it pauses again. I tried changing battery optimization settings but the problem still persists. A...
Spotify Star
540 Views
1 replies
0 likes
PlanPremiumCountry BelgiumDeviceSony Xperia XA2Operating SystemAndroid My Question or Issue When I search for a song, using the 'Search functionality', it only searches within my downloaded songs. But when I have not downloaded a particular song, or ...
Plan Premium Country Belgium Device Sony Xperia XA2 Operating System Android My Question or Issue When I search for a song, using the 'Search functionality', it only sear...
Spotify Star
9112 Views
1 replies
1 likes
Hi Everyone I've been a Spotify Premium Listener for almost 4 years currently utilizing Spotify on an LG/XPower Android Device. My question is this: since installing the latest version of Spotify, Im since noticing that when playing any of my current...
Hi Everyone I've been a Spotify Premium Listener for almost 4 years currently utilizing Spotify on an LG/XPower Android Device. My question is this: since installing the latest version of Spotify, Im...
Regular
12441 Views
19 replies
23 likes
I cant share my musics to nobody or none of the social media Spotify closing itself When i press to share. I had not this problem on my old phone Sony Xperia Z3 please help PlanPremiumCountry TurkeyDeviceSamsung Galaxy S8Operating SystemAndroid 8.0.0...
I cant share my musics to nobody or none of the social media Spotify closing itself When i press to share. I had not this problem on my old phone Sony Xperia Z3 please help Plan Premium Coun...
Casual Listener
4203 Views
3 replies
0 likes
PlanPremiumCountry United StatesDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or Issue While listening to podcasts on Spotify, my app will pause episodes every 10 minutes (give or take 30 seconds). It doesn't do it 100% of the time,...
Plan Premium Country United States Device Samsung Galaxy S9 Operating System Android Oreo My Question or Issue While listening to podcasts on Spotify, my app will pa...
Spotify Star
3608 Views
1 replies
0 likes
