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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6789 Views

0 replies

7 likes

  • 6789 Views
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  • 7 likes

Can't connect over WiFi

PlanPremiumCountry MexicoDeviceHuawei Honor 6xOperating SystemAndroid 7.0 Nougat My Question or Issue My Spotify app doesn't connect through WiFi (I've tried over 3 different WiFi connections and none of them worked). I even tried downloading an olde...

Newbie

  Plan Premium Country  Mexico Device Huawei Honor 6x Operating System Android 7.0 Nougat   My Question or Issue  My Spotify app doesn't connect through WiFi (I've trie...

Billy-J

Spotify Star

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
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Find Recent Songs - Solution

Searched high and low only to find you cannot see a list of recently played songs via the app. As many of you have probably experienced I heard a song on Release Radar and forgot to save it and couldn't remember the name! I have found what may be use...

Newbie

Searched high and low only to find you cannot see a list of recently played songs via the app.  As many of you have probably experienced I heard a song on Release Radar and forgot to save it an...

Loxer

Community Legend

991 Views

1 replies

0 likes

  • 991 Views
  • 1 replies
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Superuser Contribution Various issues with Spotify app on Galaxy S7 running Android Oreo (8.0)

PlanPremiumCountryFinlandDeviceSamsung Galaxy S7Operating SystemAndroid Oreo (8.0) (Samsung official Nordic ROM, no root or customs)Spotify version8.4.63.584 armV7 My Question or IssueThe Spotify app has been behaving badly for some time now, having ...

Music Fan

Plan Premium Country Finland Device Samsung Galaxy S7 Operating System Android Oreo (8.0) (Samsung official Nordic ROM, no root or customs) Spotify version 8.4.63.584 armV7   My Quest...

JulianA_Bogota

Roadie

311 Views

1 replies

0 likes

  • 311 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Various issues with Spotify app on Galaxy S7 running Android Oreo (8.0)

PlanPremiumCountryFinlandDeviceSamsung Galaxy S7Operating SystemAndroid Oreo (8.0) (Samsung official Nordic ROM, no root or customs)Spotify version8.4.63.584 armV7 My Question or IssueThe Spotify app has been behaving badly for some time now, having ...

Music Fan

Plan Premium Country Finland Device Samsung Galaxy S7 Operating System Android Oreo (8.0) (Samsung official Nordic ROM, no root or customs) Spotify version 8.4.63.584 armV7   My Quest...

Alfredo

Roadie

3561 Views

3 replies

0 likes

  • 3561 Views
  • 3 replies
  • 0 likes

The problems with listening to explicit songs

PlanFreeCountry No matterOperating SystemAndroid My Question I can't listen song with explicit content , but I 18 year old and in my spotify profile it is indicated

Casual Listener

Plan Free Country  No matter Operating System Android  My Question  I can't listen song with explicit content , but I 18 year old and in my spotify profile it is indicated &nbs...

Loxer

Community Legend

552 Views

1 replies

0 likes

  • 552 Views
  • 1 replies
  • 0 likes

Can no longer navigate mid song

After the recent update the now playing screen is completely different. I can no longer slide around during a song, you can only start over again. If you are working on a performance piece and need to replay a portion of a song without starting compl...

Casual Listener

After the recent update the now playing screen is completely different.  I can no longer slide around during a song, you can only start over again.  If you are working on a performance piec...

TravisB86

Casual Listener

961 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Can't connect to wifi on Honor 9

PlanPremiumCountry HungaryDeviceHonor 9Operating SystemAndroid 8.0.0 My Question or IssueSpotify doesn't see internet connection if the phone is connected to any Wifi network.To fix this, I deleted all the application's data and reinstall the applica...

Casual Listener

Plan Premium Country  Hungary Device Honor 9 Operating System Android 8.0.0   My Question or Issue Spotify doesn't see internet connection if the phone is connected to any Wi...

burbeci

Casual Listener

1579 Views

2 replies

0 likes

wifi android honor9
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Daily mix doesn't change daily anymore

PlanPremiumCountryUKDeviceS8, Macbook Pro, PCOperating System Android Oreo, Windows 10, Mojave My Question or Issue My daily mix doesn't change daily anymore. Heck it hasn't changed in months, maybe once this year.

Regular

  Plan Premium Country UK Device S8, Macbook Pro, PC Operating System  Android Oreo, Windows 10, Mojave   My Question or Issue  My daily mix doesn't change daily a...

SunnyGates

Gig Goer

7752 Views

4 replies

1 likes

  • 7752 Views
  • 4 replies
  • 1 likes

Unable to click view artist or album (greyed out)

As of yesterday when i click the 3 dots in an effort to view the album for the song I'm listening to, the options view album and view artist are greyed out. I also noticed this morning that my search would only pull up songs I've download. No artist,...

Regular

As of yesterday when i click the 3 dots in an effort to view the album for the song I'm listening to, the options view album and view artist are greyed out.   I also noticed this morning that ...

AeroZ

Composer

3007 Views

5 replies

1 likes

Cannot click view artist or view album
  • 3007 Views
  • 5 replies
  • 1 likes

Superuser Contribution I had stogare section under the others section. But now i ve got nothing but log out section.

As i mentioned at the topic i can not reach the storage section which allows me to choose where i m gonna download musics. I could see that section at this morning but it has gone without any update. Do anyone have a solution for this? PlanPremiumCou...

Newbie

As i mentioned at the topic i can not reach the storage section which allows me to choose where i m gonna download musics. I could see that section at this morning but it has gone without any update....

Alfredo

Roadie

346 Views

1 replies

0 likes

  • 346 Views
  • 1 replies
  • 0 likes

Superuser Contribution App try download my music all time

PlanPremiumCountryMéxicoDeviceMoto Z XT1650-03Operating System Android 7.1.1 My Question or Issue all time the app try download my music (when all my music is download done), i can see the download icon in notification bar, from 1 to 4 seconds

Newbie

Plan Premium Country México Device Moto Z XT1650-03 Operating System   Android 7.1.1  My Question or Issue   all time the app try download my music (when all my music is dow...

SergioDavid

Roadie

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes

Dumbed down "Saftey mode" always on when connected to my smart watch

PlanPremiumCountry USADeviceSamsung Galaxy S8+Operating SystemLatest updatesMy Question or Issue Ever since the latest update introducing Safey Mode on Bluetooth connect, I'm stuck in Saftey mode when my Samsung Gear S2 is nearby. Which is.... Always...

Casual Listener

Plan Premium Country  USA Device Samsung Galaxy S8+ Operating System Latest updates My Question or Issue   Ever since the latest update introducing Safey Mode on Bluetooth connect...

Gamedan

Casual Listener

575 Views

2 replies

0 likes

Gear S2
Saftey mode
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Superuser Contribution Cant post music to instagram stories

PlanPremiumCountry USADeviceSamsung Galaxy S8+Operating System The button for posting to instagram stories isn't even there. I have uninstalled and reinstalled and nothing changed

Casual Listener

  Plan Premium Country  USA Device Samsung Galaxy S8+ Operating System     The button for posting to instagram stories isn't even there. I have uninstalled and reinstall...

SergioDavid

Roadie

771 Views

1 replies

0 likes

  • 771 Views
  • 1 replies
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Superuser Contribution Downloaded music does not play in offline mode

Some All of the music I downloaded for offline use on my phone does not play when I put spotify in offline mode. I already did a complete reinstall but that didn't help. I use a HUAWEI P10lite WAS-LX1A with Android 7.0 and EMUI 5.1.1 with spotify ver...

Newbie

Some All of the music I downloaded for offline use on my phone does not play when I put spotify in offline mode. I already did a complete reinstall but that didn't help.   I use a HUAWEI P10li...

Magnetron

Gig Goer

4717 Views

2 replies

0 likes

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Google assistant on my S9 won't recognize spotify premium

I ask for a song and it tells me "only those with spotify premium can pick songs, try this playlist instead".I definitely have premium, and it works on a google home mini that I just got.

Newbie

I ask for a song and it tells me "only those with spotify premium can pick songs, try this playlist instead". I definitely have premium, and it works on a google home mini that I just got.

osornios

Spotify Star

1300 Views

1 replies

0 likes

Android
Subscription
  • 1300 Views
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Changing tracks is incredibly sluggish

The app keeps freezing when I try to change tracks and will sometimes use 10 seconds before it switches to the next song after hitting the next button.Running on galaxy s8 newest updates.Anyone else have this issue?

Roadie

The app keeps freezing when I try to change tracks and will sometimes use 10 seconds before it switches to the next song after hitting the next button. Running on galaxy s8 newest updates. Anyone e...

Loxer

Community Legend

402 Views

1 replies

0 likes

  • 402 Views
  • 1 replies
  • 0 likes

Superuser Contribution No instagram story sharing, no slide queue, no smooth display like apple

PlanPremiumCountry USADeviceSamsung galaxy 8 My Question or Issue I cant post music to my story, the display dosent look as smooth as it does in all the pictures and on apple, no slide save or slide queue. I dont know what's wrong

Casual Listener

Plan Premium Country  USA Device Samsung galaxy 8   My Question or Issue  I cant post music to my story, the display dosent look as smooth as it does in all the pictures and on...

goodman2020

Regular

653 Views

2 replies

0 likes

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Superuser Contribution Spotify closed itself after going tot the current playing song

PlanPremiumCountry NetherlandsDeviceAcerOperating SystemAndroid (4.4.2) My Question or Issue After An update met Spotify relaunches itself and stops playing the current song after i wanted to go to the current playing song. Opening Spotify itself doe...

Casual Listener

Plan Premium Country  Netherlands Device Acer Operating System Android (4.4.2)   My Question or Issue  After An update met Spotify relaunches itself and stops playing the cur...

tomsat50

Music Fan

823 Views

8 replies

1 likes

  • 823 Views
  • 8 replies
  • 1 likes

Superuser Contribution Queue Malfunction in Playlist Radio

PlanFree/PremiumCountry United StatesDeviceSamsung Galaxy 9Operating SystemAndroid OreoMy Question or Issue I am unable to edit the queue or see upcoming songs in any playlist radio on my device, or from the podcast screen. This is, unfortunately, mo...

Newbie

Plan Free/Premium Country  United States Device Samsung Galaxy 9 Operating System Android Oreo My Question or Issue  I am unable to edit the queue or see upcoming songs in any...

alexvilla

Regular

1048 Views

2 replies

0 likes

Android
broken
playlist radio
podcast
queue
s9
Samsung
samsung galaxy s9
  • 1048 Views
  • 2 replies
  • 0 likes