Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107489 Views

26 replies

3 likes

  • 107489 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217446 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217446 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571651 Views

79 replies

3 likes

  • 571651 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470880 Views

577 replies

40 likes

Account
Free
  • 470880 Views
  • 577 replies
  • 40 likes

Solved!! Album says 8 songs but only shows 1 song.

PlanPremiumCountry UsaDeviceS9 My Question or IssueI am on wifi. I click Thomas Dolby's Aliens ate my Buick album (it says 8 songs in the album) but only 1 song shows up in the album. Hot sauce. I have seen this do it before but it just went away. We...

Casual Listener

  Plan Premium Country  Usa Device S9   My Question or Issue I am on wifi. I click Thomas Dolby's Aliens ate my Buick album (it says 8 songs in the album) but only 1 song show...

Matalo

Roadie

813 Views

3 replies

0 likes

  • 813 Views
  • 3 replies
  • 0 likes

Download speed?

I recently downloaded the mobile/desktop versions of Spotify. I've created a playlist using local files on my desktop, and I'm using Premium to download the playlist on my phone. I was wondering how roughly how long it would take to download the enti...

Newbie

I recently downloaded the mobile/desktop versions of Spotify. I've created a playlist using local files on my desktop, and I'm using Premium to download the playlist on my phone. I was wondering how ...

Jose_M

Spotify Star

773 Views

1 replies

0 likes

  • 773 Views
  • 1 replies
  • 0 likes

How to stop in-app popup?

I'm using the mobile app on Android and every time I login, i get a popup of some random songs promotion with a very small close button designed to make it harder for you to close, so they would maximize clicks (CTR), how do I disable this? I can't f...

Music Fan

I'm using the mobile app on Android and every time I login, i get a popup of some random songs promotion with a very small close button designed to make it harder for you to close, so they would maxi...

iEslam

Music Fan

1613 Views

2 replies

3 likes

  • 1613 Views
  • 2 replies
  • 3 likes

Spotify Search not working

PlanPremiumCountryUnited kingdomDeviceOnePlus 5Operating SystemAndroid My Question or Issue I currently can not use the search function on Spotify it says my device is offline even though I'm currently online, is anyone else having this issue? Thanks...

Newbie

  Plan Premium Country United kingdom Device OnePlus 5 Operating System Android   My Question or Issue  I currently can not use the search function on Spotify it says my dev...

user-removed

Not applicable

1090 Views

2 replies

3 likes

  • 1090 Views
  • 2 replies
  • 3 likes

Superuser Contribution Spotify app stops music after 2 songs

PlanPremiumCountry FranceDeviceNokia 2Operating SystemAndroid 7.1.1 My Question or Issue Hi. My Spotify app stops the music playing after around 2 songs. The song is just stopped but the app stays opened. Any help ?

Visitor

Plan Premium Country  France Device Nokia 2 Operating System Android 7.1.1   My Question or Issue  Hi. My Spotify app stops the music playing after around 2 songs. The song i...

Jose_M

Spotify Star

10604 Views

14 replies

1 likes

  • 10604 Views
  • 14 replies
  • 1 likes

Music stopt randomly

Spotiy PremiumCountryNetherlandsDeviceNokia 7plus and Samsung S5Operating SystemAndroid 8.1 My Question or IssueMy music keeps pauzing, or stopping. When I am in the car, connected with an mic cable to the car system, but also at home, streaming to m...

Casual Listener

Spotiy Premium Country Netherlands Device Nokia 7plus and Samsung S5 Operating System Android 8.1   My Question or Issue My music keeps pauzing, or stopping. When I am in the car, conne...

Jose_M

Spotify Star

1503 Views

7 replies

0 likes

  • 1503 Views
  • 7 replies
  • 0 likes

Sharing songs restart Spotify app? Note 8

PlanFree/PremiumCountry DeviceNote 8Operating SystemLatest software Aloha, Everything's I share a song it restarts the app. Kind of frustrating you know what I mean? Maybe I should try see if there's an update or has anyone else gone through and fixe...

Newbie

Plan Free/Premium Country   Device Note 8 Operating System Latest software   Aloha,  Everything's I share a song it restarts the app. Kind of frustrating you know what I mean...

Loxer

Community Legend

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

App keeps starting downloading notification for songs not available

PlanPremiumCountry Sweden DeviceOneplus 5Operating SystemAndroid Oreo My Question or IssueEvery once in a while the app tries to start downloading songs and shows a notification for it. Shortly there after it closes and a few seconds later it tries t...

Casual Listener

Plan Premium Country  Sweden  Device Oneplus 5 Operating System Android Oreo   My Question or Issue Every once in a while the app tries to start downloading songs  ...

qw4z1

Casual Listener

1146 Views

4 replies

0 likes

Android
  • 1146 Views
  • 4 replies
  • 0 likes

Problem downloading

Helloso this is my problem. I have the premium plan on a Samsung s8. For about 2month every time I try to download an album or song it keeps giving me an "download error" message saying I have no more space. I've try removing albums,loggin out and ba...

Casual Listener

Hello so this is my problem. I have the premium plan on a Samsung s8. For about 2month every time I try to download an album or song it keeps giving me an "download error" message saying I have no m...

Sunshyne13

Casual Listener

599 Views

2 replies

0 likes

  • 599 Views
  • 2 replies
  • 0 likes

Spotify Premium and my Samsung A8 phone.

PlanPremiumCanada My Question or Issue i have a new phone, the samsung galaxy A8. I have Spotify Premium and on my old LG G5 I had no problem with getting my music that I downloaded to come up on my phone. I am trouble getting my music on my new phon...

Newbie

Plan Premium Canada   My Question or Issue  i have a new phone, the samsung galaxy A8.  I have Spotify Premium and on my old LG G5 I had no problem with getting my music that I do...

Matalo

Roadie

911 Views

1 replies

0 likes

  • 911 Views
  • 1 replies
  • 0 likes

Videos won`t play on my Meizu Pro 6 Plus

PlanPremiumCountryBrazilDeviceMeizu Pro 6 plusOperating SystemAndroid 7.0.0(flyme OS 7.0.1.0G First I have no idea why spotify force videos to suck even more data, I hardly leave my screen on to watch the clips, specialy when I`m driving...But since ...

Newbie

Plan Premium Country Brazil Device Meizu Pro 6 plus Operating System Android 7.0.0(flyme OS 7.0.1.0G   First I have no idea why spotify force videos to suck even more data, I hardly lea...

516 Views

0 replies

0 likes

  • 516 Views
  • 0 replies
  • 0 likes

Music keeps stopping

PlanPremiumCountry UKDeviceSamsung Galaxy S7Operating SystemAndroid Playback keeps stopping, usually it just pauses randomly in the middle of a song and won't start again until I open the app and press play (the play button shows the pause icon). Oth...

Regular

  Plan Premium Country  UK Device Samsung Galaxy S7 Operating System Android   Playback keeps stopping, usually it just pauses randomly in the middle of a song and won't star...

806 Views

0 replies

2 likes

  • 806 Views
  • 0 replies
  • 2 likes

Solved!! Podcast episodes disappeared

PlanPremiumCountry FranceDeviceSamsung Galaxy A5Operating System Android 7.0 My Question or Issue I am a listner of a podcast called Freakonomics radio.I used to be able to browse the full podcast episode list (approx 250 episodes with first ones dat...

Casual Listener

  Plan Premium Country  France Device Samsung Galaxy A5 Operating System  Android 7.0   My Question or Issue  I am a listner of a podcast called Freakonomics radio...

Rivax85

Casual Listener

5022 Views

2 replies

0 likes

  • 5022 Views
  • 2 replies
  • 0 likes

Local files won't sync

PremiumDeviceHuawei p10 liteOperating SystemAndroid Oreo My Question or Issue I'd like to sync my local files to my phone. Created a playlist on the laptop with only the local files, even went as far as disabling firewall. Open the app on my phone, i...

Newbie

Premium Device Huawei p10 lite Operating System Android Oreo   My Question or Issue  I'd like to sync my local files to my phone. Created a playlist on the laptop with only the ...

AeroZ

Composer

616 Views

1 replies

0 likes

local files not syncing
  • 616 Views
  • 1 replies
  • 0 likes

Superuser Contribution Browse is not working and whenever I search it only searches for downloaded songs. (I'm online too)

PlanPremiumCountry USADeviceSamsung Galaxy8Operating SystemAndroid Oreo My Question or Issue Whenever I go to search for a song, the search engine will only search my downloaded songs. I think the app thinks I'm offline so I've closed it and restarte...

Newbie

Plan Premium Country  USA Device Samsung Galaxy8 Operating System Android Oreo   My Question or Issue  Whenever I go to search for a song, the search engine will only se...

muzakstylee

Newbie

3012 Views

2 replies

1 likes

  • 3012 Views
  • 2 replies
  • 1 likes

Latest Version 8.4.68.911 Bluetooth doesn't work (again!)

Android 7/LG v20/Premium Anyone running into the same Bluetooth issue back in 2016? Bluetooth works for 5 minutes and then you suddenly can't control play/skip/pause functions through the Bluetooth device. Obviously there is no quality control at Spo...

Roadie

Android 7/LG v20/Premium   Anyone running into the same Bluetooth issue back in 2016? Bluetooth works for 5 minutes and then you suddenly can't control play/skip/pause functions through the Bl...

528 Views

0 replies

0 likes

  • 528 Views
  • 0 replies
  • 0 likes

Switches devices without a warning

PlanPremiumCountryUSA DeviceSamsung 8 and iphone 6 My Question or IssueI used to have an iphone and when I would listen to spotify, when I logged in, if my partner was using the account, it would ask me if I wanted to takeover the music. I was aware ...

Casual Listener

Plan Premium Country USA   Device Samsung 8 and iphone 6     My Question or Issue I used to have an iphone and when I would listen to spotify, when I logged in, if my partner...

Jose_M

Spotify Star

620 Views

3 replies

0 likes

  • 620 Views
  • 3 replies
  • 0 likes

Offline

PlanFree/PremiumCountry DeviceHtcOperating System Android My Question or Issue Help please. My device is stuck offline. I have full internet connection. I can play music but not search or add anything new. Have tried logging out and back in but nothi...

Newbie

Plan Free/Premium Country   Device Htc Operating System Android    My Question or Issue  Help please. My device is stuck offline. I have full internet connection. I ...

Billy-J

Spotify Star

565 Views

1 replies

0 likes

Premium
  • 565 Views
  • 1 replies
  • 0 likes

Problema sonido

PlanPremiumCountryArgentinaDeviceMoto G5 PLUS My Question or Issue Tengo un problema de sonido, al activar el ecualizador, cuándo escucho una música, ya sea con o sin auriculares, el sonido sube y baja de repente, y resulta molesto. Alguna solución? ...

Newbie

Plan Premium Country Argentina Device Moto G5 PLUS     My Question or Issue   Tengo un problema de sonido, al activar el ecualizador, cuándo escucho una música, ya sea con o ...

422 Views

0 replies

0 likes

  • 422 Views
  • 0 replies
  • 0 likes

Solved!! Search does only find donwloaded songs on android

No error message, but the seach does only come up with saved/downloaded songs. I guess that's a setup thing but can't find the solution.Any thoughts? Or the solution?

Casual Listener

No error message, but the seach does only come up with saved/downloaded songs. I guess that's a setup thing but can't find the solution. Any thoughts? Or the solution?

Jose_M

Spotify Star

936 Views

3 replies

0 likes

  • 936 Views
  • 3 replies
  • 0 likes