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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115311 Views

27 replies

4 likes

  • 115311 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231769 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231769 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591329 Views

79 replies

3 likes

  • 591329 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485751 Views

580 replies

42 likes

Account
Free
  • 485751 Views
  • 580 replies
  • 42 likes

How to turn off the Behind the Lyrics. Even option is not working

PlanPremiumCountry AustraliaDeviceGalaxy s8 plusOperating SystemAndroid oreo My Question or Issue How to turn off the BTL???Even i turn off it from the optionIt is still showing to me the BTL automaticallyI don't wanna see the useless content otherwi...

Newbie

Plan Premium Country  Australia Device Galaxy s8 plus Operating System Android oreo   My Question or Issue  How to turn off the BTL??? Even i turn off it from the option It...

Billy-J

Spotify Star

937 Views

1 replies

0 likes

  • 937 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't load artist page and other pages

I can play never played songs. I have a wifi connection, a pretty good one, i have acess in other apps. Also if i use mobile data, I also have the same thing. The thing is: the artist link is grey and can't go into. Sometimes this back to normal, but...

Newbie

I can play never played songs.   I have a wifi connection, a pretty good one, i have acess in other apps. Also if i use mobile data, I also have the same thing.   The thing is: the arti...

TomLegend

Spotify Legend

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't use app when minimized (Android)

The app doesn't work when minimized, I can't click to pause, play or change music.Can anyone help me?

Newbie

The app doesn't work when minimized, I can't click to pause, play or change music. Can anyone help me?

Katerina

Spotify Legend

1460 Views

1 replies

0 likes

  • 1460 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Music Videos

Plan: PremiumCountry: BrazilDevice: Bluboo S1Operating System: Android 7.1 My Question or Issue I already have tha last version of Android in my cellphone but the Spotify app doesn't recognize. To the app, my cellphone has a earlier version and I can...

Newbie

Plan: Premium Country: Brazil Device: Bluboo S1 Operating System: Android 7.1   My Question or Issue  I already have tha last version of Android in my cellphone but the Spotify a...

TomLegend

Spotify Legend

715 Views

1 replies

0 likes

  • 715 Views
  • 1 replies
  • 0 likes

Superuser Contribution Thumbs Up/Down not available on next song

PlanPremiumCountryUkDeviceSamsung Galaxy 8 plusOperating SystemAndroid Oreo My Question or IssueHi, I am having problems with thumbs up/down icon, in that when I have selected it for a song, the icon doesn't reset itself when the next song plays. I h...

Casual Listener

Plan Premium Country Uk Device Samsung Galaxy 8 plus Operating System Android Oreo   My Question or Issue Hi, I am having problems with thumbs up/down icon, in that when I have se...

Jemi

Spotify Legend

696 Views

3 replies

0 likes

  • 696 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify starts playing automatially when on bluetooth

PlanPremiumDeviceSamsung Galaxy 7Operating SystemAndroid Oreo My Question or Issue Hello. I have a bluetooth speaker in my bedroom and I've been using Spotify to play music on it ever since I became a member. A month ago something changed. I noticed ...

Newbie

Plan Premium Device Samsung Galaxy 7 Operating System Android Oreo   My Question or Issue  Hello. I have a bluetooth speaker in my bedroom and I've been using Spotify to play m...

samrussell

Casual Listener

7748 Views

4 replies

6 likes

  • 7748 Views
  • 4 replies
  • 6 likes

Huawei P20 (lite) app issues

PlanPremiumCountryThe NetherlandsDeviceHuawei P20 LiteOperating SystemAndroid oreo 8.0.0 My Question or Issue I've been having some issues with the Spotify app since I've switched to a new phone (Huawei p20 Lite).- The 'album view' display often free...

Newbie

Plan Premium Country The Netherlands Device Huawei P20 Lite Operating System Android oreo 8.0.0   My Question or Issue  I've been having some issues with the Spotify app since I'v...

2401 Views

0 replies

7 likes

  • 2401 Views
  • 0 replies
  • 7 likes

Solved!!Superuser Contribution Spotify using acceleration sensor

Hi! My question is why is Spotify using acceleration sensor if it doesn't have the "Running" feature anymore? Spotify version: 8.4.62.472 Thanks!

Composer

Hi!   My question is why is Spotify using acceleration sensor if it doesn't have the "Running" feature anymore?   Spotify version: 8.4.62.472   Thanks!

Daisy

Spotify Legend

3705 Views

8 replies

0 likes

  • 3705 Views
  • 8 replies
  • 0 likes

Music stops for no reason

PlanPremiumCountryUK DeviceOnePlus 5TOperating SystemAndroid 8.1.0Spotify App Version8.4.68.911 armV7 My Question or IssueIn the last week or so Spotify on my phone just stops randomly. The timing is random - sometimes it plays for an hour no worries...

Newbie

Plan Premium Country UK   Device OnePlus 5T Operating System Android 8.1.0 Spotify App Version 8.4.68.911 armV7   My Question or Issue In the last week or so Spotify on my phon...

AeroZ

Composer

574 Views

1 replies

0 likes

  • 574 Views
  • 1 replies
  • 0 likes

Search and browse functions don't work on Samsung Galaxy S8

My Question or Issue The search and browse functions do not work when using my Samsung Galaxy S8 even though I have offline mode turned off and am connected to wifi in my home. I do not think there's anything wrong with our wifi connection as it seem...

Newbie

    My Question or Issue  The search and browse functions do not work when using my Samsung Galaxy S8 even though I have offline mode turned off and am connected to wifi in my home....

425 Views

0 replies

0 likes

  • 425 Views
  • 0 replies
  • 0 likes

Larger ICONS for driving

I have my phone on a dock while driving - however I find that the Skip buttons are so small, I have to concentrate a lot more to make sure I'm pressing the right button. I feel like instead a full picture of the Album Cover, the Skip, Rewind and Paus...

Newbie

I have my phone on a dock while driving - however I find that the Skip buttons are so small, I have to concentrate a lot more to make sure I'm pressing the right button. I feel like instead a full pi...

Jose_M

Spotify Star

1106 Views

1 replies

1 likes

  • 1106 Views
  • 1 replies
  • 1 likes

Using spotify on my phone

I've just got Spotify Premium set up on my laptop but would also like to use it on my phone but don't know how to go about this. Is it possible to use it on more than one device? PlanPremiumCountry UKDeviceAndroidOperating System(iOS 10, Android Oreo...

Newbie

I've just got Spotify Premium set up on my laptop but would also like to use it on my phone but don't know how to go about this.  Is it possible to use it on more than one device?   Plan ...

AeroZ

Composer

423 Views

1 replies

0 likes

  • 423 Views
  • 1 replies
  • 0 likes

Solved!! can't create playlist shortcut for homescreen

PlanFreeCountry SingaporeDeviceHuawei P9Operating SystemAndroid 7.0 My Question or Issuethere isnt any option for me to add any playlists to my homescreen when i press the 3 dots at the top right hand corner of my screen. is this a premium function o...

Newbie

  Plan Free Country  Singapore Device Huawei P9 Operating System Android 7.0   My Question or Issue there isnt any option for me to add any playlists to my homescreen when i...

Jose_M

Spotify Star

2860 Views

1 replies

1 likes

  • 2860 Views
  • 1 replies
  • 1 likes

Songs are grayed out and won't let me play them any more

PlanPremium Country IrelandDeviceHuawei Y6 2018Operating SystemAndroid A song that was downloaded on my premium account uninstalled and won't let me play it any more. It's grayed out and I've done 2 clean reinstalles of spotify, I dont know what to d...

Newbie

Plan Premium  Country  Ireland Device Huawei Y6 2018 Operating System Android    A song that was downloaded on my premium account uninstalled and won't let me play it any...

AeroZ

Composer

700 Views

1 replies

0 likes

  • 700 Views
  • 1 replies
  • 0 likes

Download notification keepts flashing for a few miliseconds. If playlist contains unplayable song

PlanPremiumCountryGermanyDeviceSamsug Galaxy A3 2017Operating SystemAndroid Oreo 8.0.0 / Samsung Exp 9.0--Spotifiy App Version:8.4.61.683 armV7 So for a few weeks now my notification bar keeps flashing the "currently downloading arrow" symbol. It jus...

Regular

Plan Premium Country Germany Device Samsug Galaxy A3 2017 Operating System Android Oreo 8.0.0 / Samsung Exp 9.0 -- Spotifiy App Version: 8.4.61.683 armV7   So for a few weeks now m...

Toby1996

Casual Listener

11374 Views

14 replies

13 likes

  • 11374 Views
  • 14 replies
  • 13 likes

Original game soundtracks section doesn't show in gaming category

PlanFreeCountryUnited States DeviceGoogle Pixel 2Operating SystemAndroid 9.0 My Question or Issue When browsing on PC, if you go to Home > Genres & Moods > Gaming you get 3 categories. Popular Playlists, Podcasts, and Original Game Soundtracks. When ...

Newbie

Plan Free Country United States   Device Google Pixel 2 Operating System Android 9.0   My Question or Issue  When browsing on PC, if you go to Home > Genres & Moods &...

471 Views

0 replies

0 likes

  • 471 Views
  • 0 replies
  • 0 likes

Superuser Contribution Missing lyrics?

How is it possible that lyrics I can see on both the Genius app and desktop site aren't shown by the Genius integrated in spotify? E.g. more than half the songs of Linkin Park's Meteora as well as hybrid theory album don't have any lyrics. But when I...

Casual Listener

How is it possible that lyrics I can see on both the Genius app and desktop site aren't shown by the Genius integrated in spotify?   E.g. more than half the songs of Linkin Park's Meteora as w...

TomLegend

Spotify Legend

1413 Views

1 replies

0 likes

  • 1413 Views
  • 1 replies
  • 0 likes

Multiple bugs since last week or so

PlanPremiumCountry NLDeviceONE PLUS 5Operating SystemAndroid Oreo My Question or Issue Since last week (or so) I'm having multiple problems with the spotify app on android. Problem 1 (seen multiple posts about this one)After starting the app it redow...

Regular

Plan Premium Country  NL Device ONE PLUS 5 Operating System Android Oreo   My Question or Issue  Since last week (or so) I'm having multiple problems with the spotify app on ...

Heffalord

Newbie

4162 Views

7 replies

10 likes

bugs
  • 4162 Views
  • 7 replies
  • 10 likes

Superuser Contribution Why to use "Spotify connect" if doesn't save the same song history?

PlanFree/PremiumCountry MXDevicePc and AndroidOperating System My Question or Issue I don't know if there's a solution to choose to not connect to other dispositives while using Spotify from Pc. I can't stop it from connecting to my phone and vice ve...

Visitor

Plan Free/Premium Country  MX Device Pc and Android Operating System     My Question or Issue   I don't know if there's a solution to choose to not connect to other dis...

TomLegend

Spotify Legend

1229 Views

3 replies

0 likes

Android
PC
Windows
Windows 10
Windows 10 Creator
  • 1229 Views
  • 3 replies
  • 0 likes

Superuser Contribution Not internet connection... again

PlanPremiumCountry UsaDeviceMoto ZOperating SystemUnsure, but is up to date My Question or Issue No internet connection I've put a screenshot of my phone, on Spotify; with it spinning continuously with no connection, even though you can see in the to...

Newbie

Plan Premium Country  Usa Device Moto Z Operating System Unsure, but is up to date   My Question or Issue  No internet connection I've put a screenshot of my phone, on Spotif...

TomLegend

Spotify Legend

616 Views

1 replies

0 likes

  • 616 Views
  • 1 replies
  • 0 likes