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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111382 Views

26 replies

3 likes

  • 111382 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

224021 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 224021 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581289 Views

79 replies

3 likes

  • 581289 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478559 Views

577 replies

40 likes

Account
Free
  • 478559 Views
  • 577 replies
  • 40 likes

Alarm not connecting to Spotify

PlanPremiumCountry USDeviceGoogle Pixel 2Operating SystemAndroid Pie My Question or Issue The clock app that came with the phone allows me to choose a playlist from Spotify to wake me up, but sometimes it just plays this high pitched beeping like a s...

Casual Listener

Plan Premium Country  US Device Google Pixel 2 Operating System Android Pie   My Question or Issue  The clock app that came with the phone allows me to choose a playlist from...

Jose_M

Spotify Star

1705 Views

1 replies

1 likes

  • 1705 Views
  • 1 replies
  • 1 likes

Local files are distorted on mobile device

PlanPremiumDeviceHTC Desire 628Operating SystemAndroid As of the newest update, local files from my PC are distorted on my mobile device.Reinstalling Spotify does not work. Both new and old files are distorted. Weirdly it seems like a lot of small "c...

Casual Listener

Plan Premium Device HTC Desire 628 Operating System Android      As of the newest update, local files from my PC are distorted on my mobile device. Reinstalling Spotify does n...

1108 Views

0 replies

1 likes

local files
Mobile
Premium
  • 1108 Views
  • 0 replies
  • 1 likes

Superuser Contribution Song not available on Android but plays on desktop app.

In the last few weeks my account has started throwing playback errors at me out of the blue. It started when I noticed on the desktop client (windows 10 and on 2 different machines) that a couple of artists music would not play for me anymore, despit...

Visitor

In the last few weeks my account has started throwing playback errors at me out of the blue. It started when I noticed on the desktop client (windows 10 and on 2 different machines) that a couple of ...

user-removed

Not applicable

1274 Views

6 replies

0 likes

  • 1274 Views
  • 6 replies
  • 0 likes

Player showing in notification bar when I'm playing it on Computer

PlanPremiumCountry ItalyDeviceXiaomi redmi 5 plus My Question or Issue When I-m using Spotify on my Computer, I see all songs on my notification bar and lockscreen. If I check app in use on my phone, I see Spotify even if it is not true(it is on my c...

Casual Listener

Plan Premium Country  Italy Device Xiaomi redmi 5 plus  My Question or Issue  When I-m using Spotify on my Computer, I see all songs on my notification bar and lockscreen. If I ...

AeroZ

Composer

928 Views

5 replies

1 likes

  • 928 Views
  • 5 replies
  • 1 likes

Super annoying auto repeat and auto randomize

Spotify PremiumCountry: GermanyDevice: Google PixelOperating System: Android 9.0 My Question or Issue For a few weeks now, anytime I play back any song or album on my phone, it automatically activates REPEAT ALL and RANDOM. This is extremely annoying...

Newbie

Spotify Premium Country: Germany Device: Google Pixel Operating System: Android 9.0   My Question or Issue   For a few weeks now, anytime I play back any song or album on my phone, i...

546 Views

0 replies

3 likes

  • 546 Views
  • 0 replies
  • 3 likes

App keeps crashing

PlanPremiumCountry CanadaDeviceSamsung galaxyA5Operating Android My Question or Issue App keeps stoping after playing like 2 songs.And it's not showing on the notification panel while playing in the background.

Newbie

Plan Premium Country  Canada Device Samsung galaxyA5 Operating  Android   My Question or Issue  App keeps stoping after playing like 2 songs.And it's not showing on the ...

forcedrevival

Gig Goer

574 Views

2 replies

2 likes

  • 574 Views
  • 2 replies
  • 2 likes

Superuser Contribution Constant crashes or failing to load

PlanPremiumCountry EnglandDevice Samsung Galaxy 9,Operating SystemAndroid My Question or Issue Hi, Everytime i use my spotify it either fails to load or crashes then when I do get it to play and I want to skip a track it will just keep playing for a ...

Newbie

Plan Premium Country  England Device Samsung Galaxy 9, Operating System Android    My Question or Issue  Hi, Everytime i use my spotify it either fails to load or cr...

forcedrevival

Gig Goer

691 Views

2 replies

0 likes

Other
  • 691 Views
  • 2 replies
  • 0 likes

Radio Autoplay Not Turning Off When Switched Off

PlanFreeCountry DeviceNexus 5XOperating SystemAndroid 8.1.0 My Question or Issue I have the option to turn off Autoplay under the Playback settings. However, even when I turn it off, it will still start playing similar songs. On top of that, it doesn...

Newbie

Plan Free Country   Device Nexus 5X Operating System Android 8.1.0   My Question or Issue  I have the option to turn off Autoplay under the Playback settings. However, even w...

383 Views

0 replies

0 likes

  • 383 Views
  • 0 replies
  • 0 likes

When storage in SD, When I'm offline, the app send me to login

PlanPremiumCountry MéxicoDeviceSamsung Galaxy 8Operating SystemAndroid 7My Question or Issue I bought a new SD card and I use it in my Samsung s8. In settings -> storage I select the option "sd card" and I download some playlists. If I am in offline ...

Regular

Plan Premium Country  México Device Samsung Galaxy 8 Operating System Android 7 My Question or Issue  I bought a new SD card and I use it in my Samsung s8. In settings -> storag...

Victor171

Regular

1226 Views

4 replies

0 likes

card
Login
Sd
storage
  • 1226 Views
  • 4 replies
  • 0 likes

Music crashing every ten minutes.

PlanPremiumCountry GermanyDeviceMotorola Moto G6Operating SystemAndroid Oreo My Question or Issue My music stops every 10 minutes now for half an hour. I'm listening with my Bluetooth earplugs to it.Does anyone know what's going on?

Regular

Plan Premium Country  Germany Device Motorola Moto G6 Operating System Android Oreo   My Question or Issue  My music stops every 10 minutes now for half an hour. I'm listenin...

Nico

Community Legend

654 Views

3 replies

0 likes

  • 654 Views
  • 3 replies
  • 0 likes

App Crash (Share)

When I try to share a music, the application is restart. I Can't see sharing options. PlanPremiumCountry TurkeyDeviceOnePlus 5Operating SystemAndroid 8.1.0

Newbie

When I try to share a music, the application is restart. I Can't see sharing options.  Plan Premium Country  Turkey Device OnePlus 5 Operating System Android 8.1.0  

Joe

Community Legend

504 Views

1 replies

0 likes

  • 504 Views
  • 1 replies
  • 0 likes

Çalma listesinin yanındaki sayılar

Başlıkta da belirttiğim gibi telefonda bir çalma listesi oluşturdum ve çalma listesinin isminin yanında numara yazıyor bunu oradan kaldırma yönetimi var mı acaba

Newbie

Başlıkta da belirttiğim gibi telefonda bir çalma listesi oluşturdum ve çalma listesinin isminin yanında numara yazıyor bunu oradan kaldırma yönetimi var mı acaba

665 Views

0 replies

0 likes

  • 665 Views
  • 0 replies
  • 0 likes

Çevrimdışı

Çevrimdışı olduğumuzda indirilmeyen müzikleri dinleyemez miyimÇevrimdışı olduğumuzda profilime erişemez miyim

Newbie

   Çevrimdışı olduğumuzda indirilmeyen müzikleri dinleyemez miyim Çevrimdışı olduğumuzda profilime erişemez miyim  

323 Views

0 replies

0 likes

  • 323 Views
  • 0 replies
  • 0 likes

Superuser Contribution Multiple Devices?

PlanPremiumCountry USA DeviceAndroid (2); Windows, Operating System(Windows 10, Android.) My Question or Issue I understand that a family plan is the way to have others in your family listen to their own music on their devices at the same time you ar...

Songwriter

Plan Premium Country USA  Device Android (2); Windows,  Operating System (Windows 10, Android.)   My Question or Issue  I understand that a family plan is the way to...

Will_T

Songwriter

805 Views

2 replies

0 likes

  • 805 Views
  • 2 replies
  • 0 likes

Can't find songs & no songs suggestions in the playlists

PlanPremiumCountry DevicePixel, android 9 My Question or IssueSpotify keeps acting like it's offline and can't find songs or show songs suggestions in my playlists.Everytime I'm uninstalling the app and installing it again the issue solves for about ...

Newbie

Plan Premium Country   Device Pixel, android 9     My Question or Issue Spotify keeps acting like it's offline and can't find songs or show songs suggestions in my playlists. ...

Jose_M

Spotify Star

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Superuser Contribution LG V20's status bar constantly flashing when music paused or playing on another device

PlanPremiumCountry USADeviceLG V20Operating SystemAndroidMy Question or Issue This all started a month or two ago. My guess is that you guys implemented some kind of keep alive so Spotify stays active, but it's very annoying. The constant flashing ma...

Casual Listener

  Plan Premium Country  USA Device LG V20 Operating System Android My Question or Issue  This all started a month or two ago. My guess is that you guys implemented some kind ...

Richdog

Casual Listener

553 Views

2 replies

0 likes

  • 553 Views
  • 2 replies
  • 0 likes

My music stops playing after a few songs when I set my phone down and the screen turns off

I have a Galaxy s9 and whenever I set my phone down while I listen to music it stops after a few songs, how do I get it to keep playing?PlanPremiumCountry USADeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue

Regular

I have a Galaxy s9 and whenever I set my phone down while I listen to music it stops after a few songs, how do I get it to keep playing? Plan Premium Country  USA Device Samsung Galaxy 9 ...

Jose_M

Spotify Star

4879 Views

1 replies

0 likes

  • 4879 Views
  • 1 replies
  • 0 likes

Music pauses its self

Device: Moto x4OS: Andriod 8.1.0 My music keeps pausing its self. And as soon as I unpause it pauses again. I tried changing battery optimization settings but the problem still persists. Any help?

Newbie

Device: Moto x4 OS: Andriod 8.1.0   My music keeps pausing its self. And as soon as I unpause it pauses again. I tried changing battery optimization settings but the problem still persists. A...

Jose_M

Spotify Star

547 Views

1 replies

0 likes

  • 547 Views
  • 1 replies
  • 0 likes

Solved!! When I search a song, it only searches my downloaded amongst my downloaded songs...

PlanPremiumCountry BelgiumDeviceSony Xperia XA2Operating SystemAndroid My Question or Issue When I search for a song, using the 'Search functionality', it only searches within my downloaded songs. But when I have not downloaded a particular song, or ...

Newbie

Plan Premium Country  Belgium Device Sony Xperia XA2 Operating System Android   My Question or Issue  When I search for a song, using the 'Search functionality', it only sear...

Jose_M

Spotify Star

9120 Views

1 replies

1 likes

  • 9120 Views
  • 1 replies
  • 1 likes

Spotify Showing Username/Account Name Next To Artist Name/Album Title/Song Title In Playlist Que

Hi Everyone I've been a Spotify Premium Listener for almost 4 years currently utilizing Spotify on an LG/XPower Android Device. My question is this: since installing the latest version of Spotify, Im since noticing that when playing any of my current...

Roadie

Hi Everyone I've been a Spotify Premium Listener for almost 4 years currently utilizing Spotify on an LG/XPower Android Device. My question is this: since installing the latest version of Spotify, Im...

Runaways

Regular

12554 Views

19 replies

23 likes

  • 12554 Views
  • 19 replies
  • 23 likes