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Music Downloading

Music Downloading

I am not able to Download Music and store it on an SD card

Plan

Premium

Country

United States

Device

LG Stylo 2 Plus

Operating System

Android Nougat or 7.0

 

My Question or Issue

 I cannot Download music to listen to offline on my SD card

Screenshot_2018-08-25-10-48-21.png
Reply
1 Reply

Hey @RixhKing_X, welcome to the community. 

 

Hope you’re doing great!

 

Could you try following these steps in order: 

  1. Delete cache and all data in the app on your phone.
  2. Uninstall the app
  3. Use a computer to manage your account with a browser 
  4. Navigate to your 'offline devices' and delete all listed devices from
    the list.
  5. Install the app back onto your phone, and log back in. 

Let me know how this goes 🙂

Billy-JSpotify Star
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