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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy s7Operating SystemAndroid Oreo 8.0.0 I've had this issue where my Spotify app seemingly breaks down entirely for a while now but it seems to be happening more frequently. The most common issue I've...
Plan Premium Country United Kingdom Device Samsung Galaxy s7 Operating System Android Oreo 8.0.0 I've had this issue where my Spotify app seemingly breaks down entirely f...
Community Legend
467 Views
1 replies
1 likes
Plan: Premium Device: one plus 3t My Question or Issue:Normally the current song is displayed on the bottom of the screen (app) on my phone there are always songs from a specific playlist displayed. Because of this a song from another playlist can on...
Plan: Premium Device: one plus 3t My Question or Issue: Normally the current song is displayed on the bottom of the screen (app) on my phone there are always songs from a specific ...
Roadie
507 Views
1 replies
1 likes
PlanPremiumCountry PolandDeviceXiaomi Redemi Note 4Operating System(iOS 10, Android Oreo, Windows 10,etc.)MIUI Global 9.5My Question or IssueHiMaybe this is not a issue, but more a question.Is someone knows how to activate that, like this big album's...
Plan Premium Country Poland Device Xiaomi Redemi Note 4 Operating System (iOS 10, Android Oreo, Windows 10,etc.) MIUI Global 9.5 My Question or Issue Hi Maybe this is not a...
Community Legend
430 Views
3 replies
0 likes
Hello. I've got a problem with my app. I've made the update but I still have the old version of the app with my premium account but not with a freemium account. Thanks for your help.
Hello. I've got a problem with my app. I've made the update but I still have the old version of the app with my premium account but not with a freemium account. Thanks for your help.
Community Legend
577 Views
1 replies
0 likes
PlanPremiumCountryUnited States DeviceSamsung Galaxy Tab S2Operating SystemAndroid My Question or IssueThis must be a new thing because I've never seen videos when a song plays before. The song I first noticed it on was specifically "Unkown Mortal Or...
Plan Premium Country United States Device Samsung Galaxy Tab S2 Operating System Android My Question or Issue This must be a new thing because I've never seen videos when a son...
Regular
450 Views
2 replies
0 likes
Hi. Yesterday I signed up for Spotify premium. Previously I'd liked/green heart songs which added it to my Favourites. Since switching to Premium I can't find my favourites anymore. I'm gutted as I'd spent ages collating these songs.I have found thes...
Hi. Yesterday I signed up for Spotify premium. Previously I'd liked/green heart songs which added it to my Favourites. Since switching to Premium I can't find my favourites anymore. I'm gutt...
Roadie
845 Views
1 replies
0 likes
Hello, how come the functionality in the Android app differs from the desktop windows or apple client, of iPad and iPhone? The greatest frustration is the default name of a new playlist is emptied. On your forum the answers is “works a designed”. For...
Hello, how come the functionality in the Android app differs from the desktop windows or apple client, of iPad and iPhone? The greatest frustration is the default name of a new playlist is e...
Regular
988 Views
2 replies
1 likes
PlanPremium Country USADeviceMoto Z2 forceOperating SystemAndroid version 8.0.0 My Question or IssueWhenever I skip a song it plays to one second but then freezes/pauses but then keep playing the rest of the song with no problem but if i let a song f...
Plan Premium Country USA Device Moto Z2 force Operating System Android version 8.0.0 My Question or Issue Whenever I skip a song it plays to one second but then free...
Regular
1415 Views
4 replies
0 likes
PlanPremiumCountry FinlandDevicehuawei y7 2017Operating Systemandroid My Question or Issue How do you fix this?
Plan Premium Country Finland Device huawei y7 2017 Operating System android My Question or Issue How do you fix this?
Community Legend
341 Views
1 replies
0 likes
Plan PremiumCountry UsaDevice android galaxy s7 edge Operating System Android Oreo My Question or Issue This morning I attempted to play a song which I have downloaded in the past and played hundreds of times in the past and I am the premium paying s...
Plan Premium Country Usa Device android galaxy s7 edge Operating System Android Oreo My Question or Issue This morning I attempted to play a ...
Music Fan
1375 Views
9 replies
1 likes
PlanPremiumCountryThe Netherlands DeviceACER A3-A20 FHD tabletOperating SystemAndroid 4.4.2 My Question or Issue The app restarts every time when the tablet wakes-up from screen saving.This also happens when another app is activated, and Spotify is p...
Plan Premium Country The Netherlands Device ACER A3-A20 FHD tablet Operating System Android 4.4.2 My Question or Issue The app restarts every time when the tabl...
Music Fan
10004 Views
9 replies
2 likes
PlanPremiumCountryGermanyDeviceXiaomi Redmi 5Operating System My Question or IssueHallo, Vom Account meiner Freundin (Premium, gleiche Spotify Version) ist es möglich, Musik Dateien von Ihrem Samsung S7 in Spotify zu importieren. In meinem Account wi...
Plan Premium Country Germany Device Xiaomi Redmi 5 Operating System My Question or Issue Hallo, Vom Account meiner Freundin (Premium, gleiche Spotify Version) i...
Roadie
5894 Views
1 replies
2 likes
PlanPremiumCountryBelgium DeviceXiaomi Mi A1 / Moto g5 plusOperating SystemAndroid Oreo, Windows 10 / Ubuntu /Playstation 4My Question or Issuei have spotify premium for for quite a while and when i first took the premium spotify service i could save...
Plan Premium Country Belgium Device Xiaomi Mi A1 / Moto g5 plus Operating System Android Oreo, Windows 10 / Ubuntu /Playstation 4 My Question or Issue i have spotify premium for&n...
Roadie
495 Views
1 replies
0 likes
PlanPremiumCountryGermany DeviceMoto G5 PlusOperating SystemAndroid 7App Version8.4.61.683 Since one or two weeks it is not possible anymore to select my SD Card as download storage in the settings. And that happened without any notification. All my ...
Plan Premium Country Germany Device Moto G5 Plus Operating System Android 7 App Version 8.4.61.683 Since one or two weeks it is not possible anymore to select my SD Card as ...
Regular
848 Views
3 replies
1 likes
Hola,Como puedo lograr que la lista que coloque en la pantalla de inicio se inicie aleatoriamente...? el problema esta que se reproduce secuencialemnte a por orden siempre comenzando por la misma canción lo cual es muy fome.Saludos y gracias!
Hola, Como puedo lograr que la lista que coloque en la pantalla de inicio se inicie aleatoriamente...? el problema esta que se reproduce secuencialemnte a por orden siempre comenzando por la misma c...
Roadie
598 Views
1 replies
0 likes
Cada que intento utilizar mi app, el teléfono se reinicia, eso imposibilita usarla.PlanPremiumCountry MéxicoDeviceNokia 5Operating SystemAndroid Oreo My Question or Issue La app de Spotify reunixir mi teléfono.
Cada que intento utilizar mi app, el teléfono se reinicia, eso imposibilita usarla. Plan Premium Country México Device Nokia 5 Operating System Android Oreo My Question or...
818 Views
0 replies
0 likes
PlanPremiumCountryNew Zealand Device(iPhone 7Operating System(iOS 11.4)Most of my downloaded songs recently were removed and then redownloaded. This is really annoying and shouldn't happen. I have seen posts back to 2013 saying they have the same pro...
Plan Premium Country New Zealand Device (iPhone 7 Operating System (iOS 11.4) Most of my downloaded songs recently were removed and then redownloaded. This is really annoy...
Spotify Legend
3551 Views
10 replies
4 likes
No me deja loggearme la app para nada, dice que no tengo datos y estoy sin conexion a internet, ya probe con varias versiones de la app y sigue igual, ayuda porfa,hace 2 meses lo use por ultima vez y estaba todo bien, van dos dias y no recibo respues...
No me deja loggearme la app para nada, dice que no tengo datos y estoy sin conexion a internet, ya probe con varias versiones de la app y sigue igual, ayuda porfa,hace 2 meses lo use por ultima vez y...
Roadie
701 Views
4 replies
0 likes
PlanPremiumCountryRomania Operating SystemAndroid Oreo My Question or IssueI can't find the music timeout option. I thought there was one. Is it even included?
Plan Premium Country Romania Operating System Android Oreo My Question or Issue I can't find the music timeout option. I thought there was one. Is it even included?
Not applicable
474 Views
2 replies
0 likes
I was looking in this troubleshoot guide for how to get the songs inside the SD-card. Its says open spotify -> settings -> tap storage. Where is the storage meny??? Sorry for bad english. DeviceSamsung galaxy s7
I was looking in this troubleshoot guide for how to get the songs inside the SD-card. Its says open spotify -> settings -> tap storage. Where is the storage meny??? Sorry for bad english...
Community Legend
400 Views
1 replies
0 likes
