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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118893 Views

27 replies

4 likes

  • 118893 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239882 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239882 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600859 Views

79 replies

3 likes

  • 600859 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

493165 Views

581 replies

42 likes

Account
Free
  • 493165 Views
  • 581 replies
  • 42 likes

Offline after App Pause, Every Time

Once the app is paused, while or while not playing music, and reopened, I am unable to search for any other artists or play new songs that were not already in queue. This persists on multiple wifi networks, LTE data, and several Galaxy S6's (I recent...

Newbie

  Once the app is paused, while or while not playing music, and reopened, I am unable to search for any other artists or play new songs that were not already in queue.    This persi...

Snowsharkeus

Newbie

983 Views

1 replies

0 likes

Android
Galaxy S6
pause
  • 983 Views
  • 1 replies
  • 0 likes

Songs won't add to queue

When I add songs to the queue it pops up saying they have been added but they don't appear in the queue at all. I don't have any issues with the web or desktop player. PlanPremiumCountryCanadaDeviceNexus 5Operating SystemAndroid Cheers!

Casual Listener

When I add songs to the queue it pops up saying they have been added but they don't appear in the queue at all. I don't have any issues with the web or desktop player.   Plan Premium Country...

naeverick

Casual Listener

1260 Views

4 replies

1 likes

  • 1260 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Import local music

Hello,I was wondering how to import local music into the android application because this music isn't available on spotify. I found a tutorial but it's with the PC application and I don't have a PC.PlanPremiumCountry FranceDeviceHawaii P20 liteOperat...

Casual Listener

Hello, I was wondering how to import local music into the android application because this music isn't available on spotify. I found a tutorial but it's with the PC application and I don't have a PC...

Alexandre16

Casual Listener

890 Views

2 replies

0 likes

  • 890 Views
  • 2 replies
  • 0 likes

Superuser Contribution Yamaha RX-V675 not showing in devices unless powered on

PlanPremiumCountryCanada DeviceYamaha RX-V675, Galaxy S7 EdgeOperating SystemAndroid My Question or IssueI used to be able to select my Yamaha RX-V675 from the list of devices in Spotify even if it was in network standby mode. Spotify would then powe...

Music Fan

Plan Premium Country Canada  Device Yamaha RX-V675, Galaxy S7 Edge Operating System Android   My Question or Issue I used to be able to select my Yamaha RX-V675 from the list of d...

jaydee77ca

Music Fan

824 Views

2 replies

0 likes

  • 824 Views
  • 2 replies
  • 0 likes

[Android] Why is so hard to implement a queue that works like a queue?

PlanPremiumCountryBrazilDeviceGalaxy 7Operating SystemAndroid The Add to Queue function in Android Devices is messy and confusing and apparently people at Spotify don't pay attemption on what paying customers think about this. Everybody in every part...

Music Fan

Plan Premium Country Brazil Device Galaxy 7 Operating System Android     The Add to Queue function in Android Devices is messy and confusing and apparently  people at Spotify...

531 Views

0 replies

1 likes

Android
  • 531 Views
  • 0 replies
  • 1 likes

Solved!! Share button no longer works on my android spotify app.

PlanPremiumCountrly New Zealand DeviceSony Xperia Operating SystemAndroid Oreo My Question or Issue My share button no longer works. I press it and the options that used to pop up in a menu so I could choose which app I want to use to share like What...

Casual Listener

  Plan Premium Countrly  New Zealand  Device Sony Xperia  Operating System Android Oreo   My Question or Issue  My share button no longer works. I press ...

brendan2332

Regular

4691 Views

7 replies

7 likes

  • 4691 Views
  • 7 replies
  • 7 likes

Unable to Share Any Songs...

PlanPremiumCountrySingaporeDeviceSamsung Note 8Operating SystemAndroid Oreo 8 My Question or Issue I don't know when it started but just yesterday when I wanted to share a song to WhatsApp via Spotify, the app either reloaded back to the home page or...

Casual Listener

Plan Premium Country Singapore Device Samsung Note 8 Operating System Android Oreo 8   My Question or Issue   I don't know when it started but just yesterday when I wanted to sha...

defunct32

Casual Listener

764 Views

2 replies

0 likes

  • 764 Views
  • 2 replies
  • 0 likes

Queue is not working

Cannot add songs to queue, while adding them they not appear on the queue list.Latest Spotify version, tried to reinstall , didn't help.Please assist, frustrated DeviceOP3T, Samsung Galaxy tab s2Operating SystemOreoPremium Plan

Casual Listener

  Cannot add songs to queue, while adding them they not appear on the queue list. Latest Spotify version, tried to reinstall , didn't help. Please assist, frustrated    Device OP...

Joe

Community Legend

948 Views

3 replies

2 likes

  • 948 Views
  • 3 replies
  • 2 likes

Superuser Contribution Favorite Songs playlist

This playlist appears complete in the web page but incomplete in the app. Also some of the songs added don't have the heart symbol and it is not clear if the author is Spotify or me (both names appear).

Regular

This playlist appears complete in the web page but incomplete in the app. Also some of the songs added don't have the heart symbol and it is not clear if the author is Spotify or me (both names appea...

DelmaBV

Regular

578 Views

2 replies

0 likes

  • 578 Views
  • 2 replies
  • 0 likes

Volume goes down in background automatically

PlanPremiumCountry BrazilDeviceLenovo Moto Z2 PlayOperating SystemAndroid 8.0.0 My Question or Issue When I'm running Spotify in the background and open any other app the songs volume goes down (feels like 50% less) and the only way to turn it back t...

Newbie

Plan Premium Country  Brazil Device Lenovo Moto Z2 Play Operating System Android 8.0.0   My Question or Issue  When I'm running Spotify in the background and open any other a...

472 Views

0 replies

0 likes

  • 472 Views
  • 0 replies
  • 0 likes

Solved!! Is anyone else experiencing issues with the mobile app on Android?

hello,Every time I try to open Spotify, it takes forever for the home screen to load, and if I try to load a song, it plays for a few seconds and then the app crashes. Every other app on my phone works fine so I know it's not just the phone. Anyone e...

Casual Listener

hello, Every time I try to open Spotify, it takes forever for the home screen to load, and if I try to load a song, it plays for a few seconds and then the app crashes. Every other app on my phone w...

jaisonmiguek

Casual Listener

1808 Views

5 replies

1 likes

  • 1808 Views
  • 5 replies
  • 1 likes

Sharing option disabled

PlanPremiumCountry UKDeviceSamsung Galaxy S8 plusOperating SystemAndroid Oreo My Question or Issue When I try to share a song the app crashes, everything else is working OK

Regular

Plan Premium Country  UK Device Samsung Galaxy S8 plus Operating System Android Oreo   My Question or Issue  When I try to share a song the app crashes, everything else ...

Jose_M

Spotify Star

1153 Views

1 replies

1 likes

  • 1153 Views
  • 1 replies
  • 1 likes

Superuser Contribution Podcast episodes will only play once

Plan: PremiumCountry: UK Device: Huawei P20 ProOperating System: Android 8.1.0 Podcast episodes will only play once. As soon as an episode is finished playing it shows as played, and Spotify will skip past it when I try to play it again. I've tried u...

Casual Listener

Plan: Premium Country: UK  Device: Huawei P20 Pro Operating System: Android 8.1.0   Podcast episodes will only play once. As soon as an episode is finished playing it shows as played, ...

sliiightly

Casual Listener

2330 Views

2 replies

3 likes

Podcasts
  • 2330 Views
  • 2 replies
  • 3 likes

Music Downloading

I am not able to Download Music and store it on an SD cardPlanPremiumCountryUnited StatesDeviceLG Stylo 2 PlusOperating SystemAndroid Nougat or 7.0 My Question or Issue I cannot Download music to listen to offline on my SD card

Newbie

I am not able to Download Music and store it on an SD card Plan Premium Country United States Device LG Stylo 2 Plus Operating System Android Nougat or 7.0   My Question or Issue &nbs...

Billy-J

Spotify Star

727 Views

1 replies

0 likes

sd card
  • 727 Views
  • 1 replies
  • 0 likes

All kind of problems in Android app

PlanFreeCountry SpainDeviceMotorola idk what elseOperating SystemI'm not sure lol My Question or Issue Ayo, I have come here because I am pretty fed up with the way the Android app is treating me. I had been using the Android app around May earlier t...

Visitor

Plan Free Country  Spain Device Motorola idk what else Operating System I'm not sure lol   My Question or Issue  Ayo, I have come here because I am pretty fed up with the way...

392 Views

0 replies

0 likes

  • 392 Views
  • 0 replies
  • 0 likes

Spotify is always in offline mode

If I open Spotify, it's always in offline mode. I#ve to switch of the offline mode manually each time. Please fix this: spotify shall stay in the last mode, not start always in the offline modeBut it shall be able to updating the song, if WLAN is ava...

Roadie

If I open Spotify, it's always in offline mode. I#ve to switch of the offline mode manually each time.   Please fix this: spotify shall stay in the last mode, not start always in the offline m...

Kalmora

Roadie

729 Views

2 replies

0 likes

  • 729 Views
  • 2 replies
  • 0 likes

Can't share songs

PlanPremiumCountry USADeviceSamsung Galaxy Note 9Operating SystemAndroid Oreo My Question or Issue I am not able to share any songs at all. Every time I try to share a song to a friend the app crashes and takes me back to the home screen. Does anyone...

Newbie

  Plan Premium Country  USA Device Samsung Galaxy Note 9 Operating System Android Oreo   My Question or Issue   I am not able to share any songs at all. Every tim...

Nico

Community Legend

1843 Views

5 replies

3 likes

Android
Samsung Galaxy Note 9
  • 1843 Views
  • 5 replies
  • 3 likes

Can't share songs

The share song function does not work. Instead of giving me the sharing options (e.g. whatsapp, messenger, copy link, etc) I get redirected to my Home menu in Spotify.What has happened? Some sort of a bug? PlanPremiumCountrySwedenDeviceSamsung Galaxy...

Newbie

The share song function does not work. Instead of giving me the sharing options (e.g. whatsapp, messenger, copy link, etc) I get redirected to my Home menu in Spotify. What has happened? Some sort o...

Nico

Community Legend

3237 Views

1 replies

4 likes

  • 3237 Views
  • 1 replies
  • 4 likes

Superuser Contribution Songs radio doesn't show the first one as 'now playing'

When you're listening to a song and want to go to it's radio, the same song should be in the middle of playing if you choose to play the radio, so you won't have to play it again to start the radio. PremiumCountry Israel

Casual Listener

When you're listening to a song and want to go to it's radio, the same song should be in the middle of playing if you choose to play the radio, so you won't have to play it again to start the radio.&...

melamedshay

Casual Listener

1778 Views

2 replies

0 likes

  • 1778 Views
  • 2 replies
  • 0 likes

Superuser Contribution Files doesn`t save to SD card after UPDATE 8.4.62.490 armV7

PlanPremiumCountry MxDevice(Samsung Galaxy 9+)Operating System Android 8.0.0 My Question or IssueHi, After some update the SD option to save files is no longer available version: 8.4.62.490 armV7, it only shows the internal storage , in previous vers...

Newbie

Plan Premium Country  Mx Device (Samsung Galaxy 9+) Operating System  Android 8.0.0   My Question or Issue Hi, After some update the SD option to save files is no longer avai...

Ianpeters

Newbie

2427 Views

8 replies

4 likes

  • 2427 Views
  • 8 replies
  • 4 likes