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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 842902 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 842902 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 14368 Views
  • 1 replies
  • 0 likes
  • 14368 Views
  • 1 replies
  • 0 likes

Playlists do not actually get deleted

Even if you delete a playlist, it is still accessible if you keep the share link to it.This is extremely frustrating and is across all platforms (Web, Android, PC/Mac)If I delete something the expectation is that it is no longer accessible by anyone.

  • Regular
  • Even if you delete a playlist, it is still accessible if you keep the share link to it. This is extremely frustrating and is across all platforms (Web, Android, PC/Mac) If I delete something th...
  • user-removed
  • Not applicable
  • 862 Views
  • 4 replies
  • 0 likes
  • 862 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify skipping Samsung

My songs in spotify skip like a scratched cd, I've adjusted my unmonitered apps and cleared my cache and the issue persists

  • Newbie
  • My songs in spotify skip like a scratched cd, I've adjusted my unmonitered apps and cleared my cache and the issue persists
  • Melody
  • Community Manager
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes

App Plays Artists I Didn't Search For

I know that without Premium, the only way to listen on an app is through Shuffle Play. Previously, that just meant I would listen to a particular artist's catalogue in a random order; which is totally fine with me! However. Recently, once I hit the S...

  • Newbie
  • I know that without Premium, the only way to listen on an app is through Shuffle Play. Previously, that just meant I would listen to a particular artist's catalogue in a random order; which is totall...
  • Joe
  • Community Legend
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

Podcasts: Single episodes on mobile device

Hello everyone, maybe i'm just too stupid, but is there a way to listen to single podcast episodes? I deactivated "AutoPlay", but as soon as I start an episode of my favorite podcast, spotify lists up all episodes and won't stop playing.Yes, i could ...

  • Newbie
  • Hello everyone,   maybe i'm just too stupid, but is there a way to listen to single podcast episodes?   I deactivated "AutoPlay", but as soon as I start an episode of my favorite podcas...
  • 437 Views
  • 0 replies
  • 0 likes
  • 437 Views
  • 0 replies
  • 0 likes

Solved!! Premium User forced to shuffle

Hi, I am nearly at my wits end. I am a Premium user and never had any issues until the latest update. I run Spotify on my MacBook Pro, Samung Galaxy Tab 3.0, and Samsung S3 phone. I consider myself tech savvy but for the life of me cannot get rid of ...

  • Casual Listener
  • Hi, I am nearly at my wits end.  I am a Premium user and never had any issues until the latest update.  I run Spotify on my MacBook Pro, Samung Galaxy Tab 3.0, and Samsung S3 phone. &nbsp...
  • Jankers
  • Newbie
  • 57852 Views
  • 37 replies
  • 2 likes
  • Android
    Offline Devices
    Premium
    shuffle
  • 57852 Views
  • 37 replies
  • 2 likes

I will have to change my music listening program if this continues...

so recently i have been experiencing my spotify will pause and play and switch, it literally even turns up my music and my RINGTONE...without me touching my phone. this is bothering me so much. i have read every single forum and they do not answer my...

  • Newbie
  • so recently i have been experiencing my spotify will pause and play and switch, it literally even turns up my music and my RINGTONE...without me touching my phone. this is bothering me so much. i hav...
  • user-removed
  • Not applicable
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

Can't login / stuck at login screen

Hi, I can' seem to login, Every time I typed in my username and password or email and password it says logging in then goes back to login screen. I recently moved from Malaysia to australia, could that be the problem ?

  • Newbie
  • Hi, I can' seem to login, Every time I typed in my username and password or email and password it says logging in then goes back to login screen. I recently moved from Malaysia to australia, could th...
  • user-removed
  • Not applicable
  • 1725 Views
  • 1 replies
  • 0 likes
  • 1725 Views
  • 1 replies
  • 0 likes

Spotify Running gone

I can longer find the running feature. I used it 3 days ago and today when I went for a run it was gone. No longer in my history and no longer found through browse. How Do I get it back?

  • Casual Listener
  • I can longer find the running feature. I used it 3 days ago and today when I went for a run it was gone. No longer in my history and no longer found through browse. How Do I get it back?
  • Nikkb
  • Casual Listener
  • 1229 Views
  • 6 replies
  • 6 likes
  • 1229 Views
  • 6 replies
  • 6 likes

Where did my podcasts go with recent update?

Samsung Galaxy S5Android Version 6.0.1Spotify App Version 8.4.42.722 I cannot find my podcast playlist.

  • Regular
  • Samsung Galaxy S5 Android Version 6.0.1 Spotify App Version 8.4.42.722   I cannot find my podcast playlist.
  • jonathan92591
  • Regular
  • 479 Views
  • 2 replies
  • 0 likes
  • Podcasts
  • 479 Views
  • 2 replies
  • 0 likes

Solved!! Backround App

Hi. I m using spotify on my Galaxy A5 2016... When i am clearing backround apps and also clear spotify, it stops playing, how i can prevent this from happening? I want to erase all backround apps except spotify. Thank you in advance.

  • Newbie
  • Hi. I m using spotify on my Galaxy A5 2016... When i am clearing backround apps and also clear spotify, it stops playing, how i can prevent this from happening? I want to erase all backround apps exc...
  • phan_times
  • Community Legend
  • 467 Views
  • 1 replies
  • 0 likes
  • 467 Views
  • 1 replies
  • 0 likes

Low App volume on Galaxy S8

I've had the S8 for a little over a month, and the volume for the Spotify app on my phone is significantly lower than every other app on my phone. For example, while I'm driving with Waze going, I have Spotify playing music. I have to turn the volume...

  • Casual Listener
  • I've had the S8 for a little over a month, and the volume for the Spotify app on my phone is significantly lower than every other app on my phone. For example, while I'm driving with Waze going, I ha...
  • xmarksthespot00
  • Casual Listener
  • 6141 Views
  • 9 replies
  • 5 likes
  • 6141 Views
  • 9 replies
  • 5 likes

Solved!!Superuser Contribution Spotify playing songs not in my playlist.

I recently reinstalled sotify after getting annoyed and opting to use youtube which is not as good. I don't have premium and don't intend to get it. The problem is I have a playlist with the songs from xxxtentacions new album 17. I try to play this p...

  • Regular
  • I recently reinstalled sotify after getting annoyed and opting to use youtube which is not as good. I don't have premium and don't intend to get it. The problem is I have a playlist with the songs fr...
  • Joe
  • Community Legend
  • 13499 Views
  • 7 replies
  • 0 likes
  • 13499 Views
  • 7 replies
  • 0 likes

can't get notification

my options are right but i cant get notification on my phone. i want to get notification my followed singers' new albums and songs but cant see. what can i do?

  • Newbie
  • my options are right but i cant get notification on my phone. i want to get notification my followed singers' new albums and songs but cant see. what can i do?
  • Joe
  • Community Legend
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
  • 0 likes

Superuser Contribution Making Playlist Secret Doesn't Work

Essentially I made a playlist, made it secret on my Android phone. I then checked through the desktop app and it was public! I looked at my profile, etc it was public and my friends could see what I was listening to. I made it secret on desktop and t...

  • Regular
  • Essentially I made a playlist, made it secret on my Android phone.   I then checked through the desktop app and it was public! I looked at my profile, etc it was public and my friends could se...
  • hassansyyid
  • Regular
  • 241 Views
  • 2 replies
  • 0 likes
  • 241 Views
  • 2 replies
  • 0 likes

Superuser Contribution Equalizer not in settings!

So I got a new phone (LG k20) and downloaded the spotify app. I can't find the equalizer under the settings and its driving me crazy I can't fine tune the music. I had no problem in my previous galaxy s6. Is it somewhere else or is there a bug?

  • Newbie
  • So I got a new phone (LG k20) and downloaded the spotify app. I can't find the equalizer under the settings and its driving me crazy I can't fine tune the music. I had no problem in my previous galax...
  • wlharris1958
  • Regular
  • 1105 Views
  • 4 replies
  • 0 likes
  • 1105 Views
  • 4 replies
  • 0 likes

Cannot download playlists

Model: Google Nexus 6P, stock Android 8.1.0 Version: 8.4.42.722 When I download a playlist, it starts downloading but only the first song. It's then stuck at "Download of " status. It's as if it doesn't trigger that the song finished downloading and...

  • Newbie
  • Model: Google Nexus 6P, stock Android 8.1.0  Version: 8.4.42.722   When I download a playlist, it starts downloading but only the first song. It's then stuck at "Download <x> of &l...
  • 145 Views
  • 0 replies
  • 0 likes
  • 145 Views
  • 0 replies
  • 0 likes

Pixel 2 doesn't find devices.

I've been trying to connect to my Tv through Spotify but for some unknown reason my Android does not show any devices avaliable. My girlfriend has an Iphone and it works just fine.

  • Newbie
  • I've been trying to connect to my Tv through Spotify but for some unknown reason my Android does not show any devices avaliable. My girlfriend has an Iphone and it works just fine.
  • LoganHelps
  • Composer
  • 141 Views
  • 1 replies
  • 0 likes
  • 141 Views
  • 1 replies
  • 0 likes

Music Pauses Randomly

When I'm playing music, it'll just stop, usually when I get out of the app. It is really annoying, and I have to go back to the app, press play, go back to what I was doing, and then the music stops playing again. I really need help with this, I'd ap...

  • Newbie
  • When I'm playing music, it'll just stop, usually when I get out of the app.  It is really annoying, and I have to go back to the app, press play, go back to what I was doing, and then the music ...
  • Thorplay
  • Music Fan
  • 483 Views
  • 4 replies
  • 0 likes
  • 483 Views
  • 4 replies
  • 0 likes

Solved!! Yamaha RX-V675 don't show up as a device in spotify connect

I have a Yamaha RX-V675 with an internet connection and connected to my router and an iPhone and Galaxy s4 both with spotify premium connected to the same router in the same network, but the receiver didn't show up as a device when i touch the button...

  • Regular
  • I have a Yamaha RX-V675 with an internet connection and connected to my router and an iPhone and Galaxy s4 both with spotify premium connected to the same router in the same network, but the receiver...
  • Jax_ter
  • Casual Listener
  • 16167 Views
  • 32 replies
  • 0 likes
  • 16167 Views
  • 32 replies
  • 0 likes

Enabling offline mode doesn't skip tracks that haven't been downloaded

Version: 8.4.42.722 armV7 To reproduce:- Create a playlist- Add a saved track to it that is on a playlist which is already downloaded- Add a track to it that is not already downloaded- Enable offline mode- View the playlist and see the second track i...

  • Casual Listener
  • Version: 8.4.42.722 armV7   To reproduce: - Create a playlist - Add a saved track to it that is on a playlist which is already downloaded - Add a track to it that is not already downloaded ...
  • 192 Views
  • 0 replies
  • 1 likes
  • 192 Views
  • 0 replies
  • 1 likes