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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • jt120
  • Casual Listener
  • 42573 Views
  • 66 replies
  • 25 likes
  • 42573 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 878077 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 878077 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26379 Views
  • 4 replies
  • 0 likes
  • 26379 Views
  • 4 replies
  • 0 likes

Spotify asks for a software update

PlanPremiumCountry HungaryDeviceHuawei P9 lite (2017)Operating SystemAndroid 7.0 My Question or Issue The app asks for a software update, despite my phone having Android 7.0, well above the minimum 4.1. The prompt appears daily, it's getting repetiti...

  • Casual Listener
  • Plan Premium Country  Hungary Device Huawei P9 lite (2017) Operating System Android 7.0   My Question or Issue  The app asks for a software update, despite my phone having An...
  • Loxer
  • Community Legend
  • 1009 Views
  • 5 replies
  • 0 likes
  • 1009 Views
  • 5 replies
  • 0 likes

Now Playing missing from Always On screen

Ok, so if this has been answered already I apologize, but I have been unable to find the answer. Since updating my Samsung Galaxy S7 to the new Oreo OS, I'm missing the now playing information from my always on display. It still pops up on my lock sc...

  • Casual Listener
  •    Ok, so if this has been answered already I apologize, but I have been unable to find the answer.  Since updating my Samsung Galaxy S7 to the new Oreo OS, I'm missing the now playin...
  • Fatty_Krueger
  • Casual Listener
  • 2362 Views
  • 2 replies
  • 0 likes
  • 2362 Views
  • 2 replies
  • 0 likes

Bad Music quality

Hi all, Since i've got a new device ithere are some problems with the quality of the music...Sometimes my songs won't play normal. The songs will stuck and replay the same second over and over again for a few seconds or it stumbles for like 10 second...

  • Casual Listener
  • Hi all,   Since i've got a new device ithere are some problems with the quality of the music... Sometimes my songs won't play normal. The songs will stuck and replay the same second...
  • chihirox_
  • Casual Listener
  • 888 Views
  • 4 replies
  • 0 likes
  • 888 Views
  • 4 replies
  • 0 likes

Radio station disappeared

I have Galaxy S5, with Android 6.0.1, and a premium subscription. I had a radio station yesterday named "Church", and been listening to it for a couple weeks, but today it's gone and all my attempts to search for it has been for naught. It played a l...

  • Newbie
  • I have Galaxy S5, with Android 6.0.1, and a premium subscription. I had a radio station yesterday named "Church", and been listening to it for a couple weeks, but today it's gone and all my attempts ...
  • MartinStoichkov
  • Community Legend
  • 385 Views
  • 1 replies
  • 0 likes
  • 385 Views
  • 1 replies
  • 0 likes

Music resumes playback when mobile app reopened

My Question or IssueI recently reinstalled Spotify for Android. Since then when I open the app music automatically starts platying. Sometimes it's the last track I listened, sometimees it's the last track I listened to on the phone, sometimes it's a ...

  • Casual Listener
  • My Question or Issue I recently reinstalled Spotify for Android. Since then when I open the app music automatically starts platying. Sometimes it's the last track I listened, sometime...
  • 425 Views
  • 0 replies
  • 0 likes
  • 425 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution No download button for podcasts

PlanFreeCountry GermanyDeviceSamsung Galaxy S8Operating SystemAndroid Oreo My Question or IssueHello,for some time I can't download podcasts anymore although there ist this option in Spotify Free. I logged in with my girlfriends premium Account and i...

  • Casual Listener
  • Plan Free Country  Germany Device Samsung Galaxy S8 Operating System Android Oreo   My Question or Issue Hello, for some time I can't download podcasts anymore although ther...
  • Alfredo
  • Roadie
  • 1933 Views
  • 5 replies
  • 0 likes
  • 1933 Views
  • 5 replies
  • 0 likes

Songs randomly stop or continue playing but are unable to be skipped or paused

The problem I'm having here is one that has only come up in the past few days, my Sportify seems to not want to play music continuously for more than 5-10 minutes until it either stops completely (No Spotify notification for song playing) and/or is n...

  • Newbie
  • The problem I'm having here is one that has only come up in the past few days, my Sportify seems to not want to play music continuously for more than 5-10 minutes until it either stops completely (No...
  • Tayl222
  • Casual Listener
  • 1328 Views
  • 3 replies
  • 6 likes
  • 1328 Views
  • 3 replies
  • 6 likes

Superuser Contribution Rostam - half light Chromecast issue

Hi, when I play the song half light by rostam and send it to my Chromecast it skips to the next song after 30 seconds. This doesn't happen if I'm not using Chromecast, and doesnt happen on any other songs

  • Casual Listener
  • Hi, when I play the song half light by rostam and send it to my Chromecast it skips to the next song after 30 seconds. This doesn't happen if I'm not using Chromecast, and doesnt happen on any other ...
  • SergioDavid
  • Roadie
  • 262 Views
  • 1 replies
  • 0 likes
  • 262 Views
  • 1 replies
  • 0 likes

Superuser Contribution Listening to songs

I can't listen to songs but before I could, every song is grey and I can't skip musicPlanFreeCountryCroatiaDeviceSamsung Galaxy A5 2016Operating System Android 5.1.1 LollipopMy Question or IssueHow can I listen to songs when that is happening?

  • Newbie
  • I can't listen to songs but before I could, every song is grey and I can't skip music Plan Free Country Croatia Device Samsung Galaxy A5 2016 Operating System  Android 5.1.1 Lollipop My...
  • SergioDavid
  • Roadie
  • 355 Views
  • 1 replies
  • 0 likes
  • 355 Views
  • 1 replies
  • 0 likes

Spotify won't work at all

PlanPremiumCountry USADeviceSamsung S8 ActiveOperating SystemAndroidMy Question or IssueNot Responding properly

  • Casual Listener
  •   Plan Premium Country  USA Device Samsung S8 Active Operating System Android My Question or Issue Not Responding properly
  • jsannn
  • Community Legend
  • 337 Views
  • 1 replies
  • 0 likes
  • 337 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Family member logging out/deleting offline files

PlanPremiumCountryCzech Republic DeviceXiaomi Redmi 4AOperating SystemAndroid 7 My Question or Issue Hello my wife is in my Spotify Family and she has got a problem that Spotify on her phone logs her out and deletes all her offline music. I checket h...

  • Newbie
  • Plan Premium Country Czech Republic   Device Xiaomi Redmi 4A Operating System Android 7   My Question or Issue   Hello my wife is in my Spotify Family and she has got a pro...
  • SergioDavid
  • Roadie
  • 302 Views
  • 1 replies
  • 0 likes
  • 302 Views
  • 1 replies
  • 0 likes

Solved!! How tout change the metod of payment for Spotify premium ?

PlanPremiumCountrySwitzerland DeviceNokia 8Operating SystemAndroid My Question or Issue

  • Newbie
  • Plan Premium Country Switzerland  Device Nokia 8 Operating System Android   My Question or Issue  
  • Maxim
  • Spotify Star
  • 458 Views
  • 1 replies
  • 0 likes
  • 458 Views
  • 1 replies
  • 0 likes

Spotify Connect error, "iPhone de wondows"

PlanPremium DeviceSony Z5 CompactOperating SystemAndroid 7.1.1 My Question or IssueEvery Time I play music via Spotifyon my phone, after a few seconds it stops and the pictures above show, asking me on which device I want to play my music. But there ...

  • Casual Listener
  • Plan Premium   Device Sony Z5 Compact Operating System Android 7.1.1   My Question or Issue Every Time I play music via Spotifyon my phone, after a few seconds it stops and the pic...
  • owne94D
  • Casual Listener
  • 590 Views
  • 2 replies
  • 0 likes
  • 590 Views
  • 2 replies
  • 0 likes

Solved!! Samsung Gear 3 doesn't play Spotify sound anymore

PlanPremiumCountryScotlandDeviceSamsung Gear 3Operating SystemAndroid Oreo My Question or Issue The first time i used my Gear S3 i was able to play Spotify music aloud from it, however now for some reason when i open the app all it does it play the m...

  • Casual Listener
  • Plan Premium Country Scotland Device Samsung Gear 3 Operating System Android Oreo   My Question or Issue  The first time i used my Gear S3 i was able to play Spotify music aloud f...
  • joe_gorman
  • Casual Listener
  • 3386 Views
  • 5 replies
  • 0 likes
  • 3386 Views
  • 5 replies
  • 0 likes

Android Auto - downloaded music

Hi, Until recently, I have been able to access downloaded music seperately via Android Auto, but now the 'Downloaded' option had disappeared. Has a recent update removed this?

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  • Visitor
  • Hi,   Until recently, I have been able to access downloaded music seperately via Android Auto, but now the 'Downloaded' option had disappeared. Has a recent update removed this?   ...
  • 419 Views
  • 0 replies
  • 0 likes
  • 419 Views
  • 0 replies
  • 0 likes

Deleting old account

ı just wanna delete my old spotify account that linked with my facebook account so that ı can connect to facebook through on my new spotify account that ım actually using. but ı coldn't delete my old account... ı've tried to delete via contact form b...

  • Newbie
  • ı just wanna delete my old spotify account that linked with my facebook account so that ı can connect to facebook through on my new spotify account that ım actually using. but ı coldn't delete my old...
  • Loxer
  • Community Legend
  • 1449 Views
  • 1 replies
  • 0 likes
  • 1449 Views
  • 1 replies
  • 0 likes

Storage/Downloads

Hey guys. I'm trying to figure out why Spotify keeps downloading music to my phone. I have gone to every playlist and removed the download option. I deleted all the data, cleared the cache and reinstalled the app. After doing all these steps Spotify ...

  • Casual Listener
  • Hey guys.  I'm trying to figure out why Spotify keeps downloading music to my phone. I have gone to every playlist and removed the download option. I deleted all the data, cleared the cache and...
  • cassy33
  • Newbie
  • 838 Views
  • 5 replies
  • 0 likes
  • storage
  • 838 Views
  • 5 replies
  • 0 likes

Spotify stops playing and responding randomly

PremiumAustralia DeviceOlder XperiaAndroid Oreo Spotify on my android has been abruptly stopping the last few days: the display will be off and spotify playing through my headphones, but then it will just stop and not respond to commands unless I unl...

  • Visitor
  • Premium Australia   Device Older Xperia Android Oreo     Spotify on my android has been abruptly stopping the last few days: the display will be off and spotify playing th...
  • user-removed
  • Not applicable
  • 724 Views
  • 2 replies
  • 0 likes
  • 724 Views
  • 2 replies
  • 0 likes

Spotify freezes on sony bravia tv

HiI cannot run Spotify app on my sony bravia 65in tv. Spotify worked several month without any problems. Now, when I try to run app the screen turns black and nothing happens (sometimes the message occur: no connection with internet... - I have excel...

  • Newbie
  • Hi I cannot run Spotify app on my sony bravia 65in tv. Spotify worked several month without any problems. Now, when I try to run app the screen turns black and nothing happens (sometimes the message...
  • 1409 Views
  • 0 replies
  • 5 likes
  • 1409 Views
  • 0 replies
  • 5 likes

How can I alphabetically sort my playlists on Android? so much needed

PlanPremiumCountry FranceDeviceSamsung GalaxyOperating SystemAndroid My Question or Issue I evermore need to sort my many playlists on my Android Galaxy. So much time wasted looking up a playlist otherwise. Many thanks!

  • Newbie
  • Plan Premium Country  France Device Samsung Galaxy Operating System Android   My Question or Issue  I evermore need to sort my many playlists on my Android Galaxy. So much ti...
  • Loxer
  • Community Legend
  • 319 Views
  • 1 replies
  • 0 likes
  • 319 Views
  • 1 replies
  • 0 likes