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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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0 replies

7 likes

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'Downloading X of Y' notification spammed, waking my display

PlanPremiumCountry SwedenDeviceOnePlus 5TOperating SystemOxygenOS 5.1.3 (Android 8.1.0) My Question or IssueThe "Downloading X of Y" notification keeps popping up all the time, some times several times a minute, which cause my display to wake up ever...

Regular

Plan Premium Country  Sweden Device OnePlus 5T Operating System OxygenOS 5.1.3 (Android 8.1.0)   My Question or Issue The "Downloading X of Y" notification keeps popping up all th...

Pagge

Regular

546 Views

2 replies

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Superuser Contribution Collaborative playlist is not updating new songs added by my friend

Hello, so I made a Collaborative playlist with my girlfriend, she added couple songs at the beginning and I could see them on my app without troubles, after many days she added like 20 songs and in my app I still only see 30 we had before she added n...

Newbie

Hello, so I made a Collaborative playlist with my girlfriend, she added couple songs at the beginning and I could see them on my app without troubles, after many days she added like 20 songs and in m...

unknownworld1

Visitor

4338 Views

4 replies

0 likes

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Superuser Contribution How do I list what album songs come from?

I want to know how to see what album songs come from on my S8 but I haven't found an option for that. If I can't list it; is there a way to go to its album?

Newbie

I want to know how to see what album songs come from on my S8 but I haven't found an option for that. If I can't list it; is there a way to go to its album?

Alfredo

Roadie

343 Views

1 replies

0 likes

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Superuser Contribution Random Playlist That Isn't Mine Appears As App

PlanPremiumCountryUSADeviceSamsung S7 My Question or IssueOne day a random playlist that I didn't create appeared on the homescreen of my Android S7 phone as an app or shortcut directly to the music. Is it possible for a friend or someone to have sen...

Newbie

Plan Premium Country USA Device Samsung S7   My Question or Issue One day a random playlist that I didn't create appeared on the homescreen of my Android S7 phone as an app or shortcut d...

Alfredo

Roadie

516 Views

1 replies

0 likes

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Solved!! Shuffle button not shown on Android app

PlanPremiumCountryUSA DeviceSamsung Galaxy S7Operating SystemAndroid 8.0.0, Samsung Experience 9.0My Question or Issue With some recent update, the "shuffle" button disappeared from the app. If it got moved, I'm not sure where to... according to this...

Gig Goer

Plan Premium Country USA   Device Samsung Galaxy S7 Operating System Android 8.0.0, Samsung Experience 9.0 My Question or Issue  With some recent update, the "shuffle" button disa...

GoMrPickles

Gig Goer

1859 Views

3 replies

0 likes

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Swipping songs on album freezes

PremiumUruguayHuawei mate 10 liteAndroid 8 Every time I'm playing music on random and try to swipe on the album cover to the next song it let me do it twice and freezes the album cover but on the back let me change song with the buttons. And if i tur...

Visitor

Premium Uruguay Huawei mate 10 lite Android 8   Every time I'm playing music on random and try to swipe on the album cover to the next song it let me do it twice and freezes the album cover...

Loxer

Community Legend

533 Views

1 replies

0 likes

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Superuser Contribution Unable to sign in after being signed out while being offline

PlanPremium DeviceMotorola G5s PlusOperating SystemAndroid 7.1.1 My Question or Issue So, I was on holiday where I was using a shared network. Therefore I had to put Spotify on offline to avoid having it downloading songs. Not a problem for me, yet. ...

Casual Listener

Plan Premium  Device Motorola G5s Plus Operating System Android 7.1.1   My Question or Issue  So, I was on holiday where I was using a shared network. Therefore I had to put Sp...

Alfredo

Roadie

457 Views

1 replies

0 likes

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Superuser Contribution Filtering... again

On Android 6.0, Galaxy S6 Filtering stopped working again. This thing has been on and off for months now. It gets fixed in one update, and then when a new version comes out, filters stop working again. It's really frustrating. You should really give ...

Casual Listener

On Android 6.0, Galaxy S6   Filtering stopped working again.  This thing has been on and off for months now.  It gets fixed in one update, and then when a new version comes out, filt...

Alfredo

Roadie

405 Views

1 replies

0 likes

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Shuffle Play - already have Premium

So my friend has Premium, and has (definitely) just made the payment for this. The app just updated and she can't turn off shuffle play. I have read numerous posts saying that the shuffle button doesn't work, or that it only works in some cases, but ...

Newbie

So my friend has Premium, and has (definitely) just made the payment for this. The app just updated and she can't turn off shuffle play.    I have read numerous posts saying that the shuf...

Loxer

Community Legend

548 Views

1 replies

0 likes

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Solved!! Spotify not connecting to my alarm

PlanPremiumCountry AmericaDeviceSamsung Galaxy S8Operating SystemAndroid 8.0.0 My Question or Issue I have tried a few apps that promise to connect to Spotify and play music from it as an alarm. I first tried using SpotOn, which kept causing problems...

Casual Listener

Plan Premium Country  America Device Samsung Galaxy S8 Operating System Android 8.0.0   My Question or Issue  I have tried a few apps that promise to connect to Spotify and p...

JONRONAN

Newbie

12631 Views

5 replies

1 likes

Alarm
Android
Samsung s8
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Android app keeps connecting to my other device or stopping when I'm listening on my phone

PlanPremiumCountry UKDeviceSamsung Galaxy 9 My Question or Issue My phone keeps constantly connecting to my other device (which is in my house) and stops playing on the phone. If I unlock my phone it asks do I want to 'keep listening on this device' ...

Casual Listener

Plan Premium Country  UK Device Samsung Galaxy 9     My Question or Issue  My phone keeps constantly connecting to my other device (which is in my house) and stops playin...

450 Views

0 replies

0 likes

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undo update

How does one undo/uninstall the lastest update? This version is far less user friendly and less efficient than the previous version prior this update. I dislike this new update so much, I've already started looking at other apps. Please give us the o...

Newbie

How does one undo/uninstall the lastest update? This version is far less user friendly and less efficient than the previous version prior this update. I dislike this new update so much, I've already ...

Loxer

Community Legend

8489 Views

1 replies

22 likes

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  • 22 likes

[Android] songs suppressed and redownloaded

Hello, I use Spotify as a Premium user in France. The device is a LG V20 running Android (non-rooted). Since 2 days, the app removes more than 100 songs I have downloaded in random playlists and download them again, spoiling my battery and my phone p...

Newbie

Hello, I use Spotify as a Premium user in France. The device is a LG V20 running Android (non-rooted).   Since 2 days, the app removes more than 100 songs I have downloaded in random playlists...

sax759

Casual Listener

652 Views

2 replies

0 likes

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MOVING TO SD CARD ANDROID 8.0

PlanPremium familyCountry AustraliaDeviceSony xperia A1Operating SystemAndroid 8.0 My Question or Issue I have tried so many things but I can't shift Spotify onto the SD card. I used to be able to do it on my old phone with the 'extreme' download opt...

Newbie

Plan Premium family Country  Australia Device Sony xperia A1 Operating System Android 8.0   My Question or Issue   I have tried so many things but I can't shift Spotify onto...

Graz2

Newbie

961 Views

2 replies

2 likes

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Playlist Malcfuntion

PlanPremiumCountry USADeviceSamsung Galaxy S8+Operating SystemAndroid Oreo My Question or IssueI have a personal playlist I made. When using the filter at all, it plays the song listed chronologically listed in the entire playlist instead. For exampl...

Newbie

  Plan Premium Country  USA Device Samsung Galaxy S8+ Operating System Android Oreo   My Question or Issue I have a personal playlist I made. When using the filter at a...

465 Views

0 replies

0 likes

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Album art won't load

Similar to previous issues, images aren't loading for me PlanPremiumCountry UKDeviceNexus 9Operating System Android Lollipop

Casual Listener

  Similar to previous issues, images aren't loading for me   Plan Premium Country  UK Device Nexus 9 Operating System  Android Lollipop      

Loxer

Community Legend

2376 Views

1 replies

1 likes

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Data destruction

PlanPremiumCountryNetherlandsDeviceGalaxy S7 My Question or Issue Hi, I use Spotify mobile and make sure I have downloaded all my songs onto my device when I am in wifi range. However, when I left my house this evening and was listening to my already...

Newbie

Plan Premium Country Netherlands Device Galaxy S7     My Question or Issue  Hi, I use Spotify mobile and make sure I have downloaded all my songs onto my device when I am in w...

402 Views

0 replies

0 likes

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How to control spotify's playlist on lockscreen?

Nowadays I use spotify premium on Huawei, Android​ 8.0 but I can't control playlist on lockscreen when locked screen. Please tell me how to control playlist on lockscreen​ without unlocked screen! thanks :)​ PlanFree/PremiumCountryThailand DeviceHuaw...

Newbie

Nowadays I use spotify premium on Huawei, Android​ 8.0 but I can't control playlist on lockscreen when locked screen. Please tell me how to control playlist on lockscreen​ without unlocked screen! th...

536 Views

0 replies

0 likes

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Player notification improvements

PlanPremiumCountryRomania DeviceSamsung Galaxy A3 2017Operating SystemAndroid Oreo My Question or IssueCan you make the player notification not close by itself after a certain period of time? I hate having to open Spotify, waiting for the app to load...

Visitor

Plan Premium Country Romania  Device Samsung Galaxy A3 2017 Operating System Android Oreo   My Question or Issue Can you make the player notification not close by itself afte...

462 Views

0 replies

0 likes

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[Google Cast & Spotify Connect] Why spotify casting does not work as well as it does in iOS

PlanPremiumCountry MexicoDeviceLG V10Operating SystemAndroid 7.0 My Question or Issue I am currently using Spotify in Android. I used to use an iPhone 5s and to listen to Spotify with my Wi-Fi speaker (Sony SRS HG1) and it worked very well! I even wa...

Newbie

Plan Premium Country  Mexico Device LG V10 Operating System Android 7.0   My Question or Issue  I am currently using Spotify in Android. I used to use an iPhone 5s and to lis...

1023 Views

0 replies

0 likes

Android
Cats
google cast
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