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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118886 Views

27 replies

4 likes

  • 118886 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239860 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239860 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600825 Views

79 replies

3 likes

  • 600825 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

493153 Views

581 replies

42 likes

Account
Free
  • 493153 Views
  • 581 replies
  • 42 likes

Superuser Contribution Offline songs are not updated

Always if I start Spotify it's in offline mode.Also no sonmgs is automatically updated. And there are often not available. If I switch off the offline mode of Spotify it starts to download all my songs. Fix this: Automatically updates the songs, if* ...

Roadie

Always if I start Spotify it's in offline mode. Also no sonmgs is automatically updated. And there are often not available. If I switch off the offline mode of Spotify it starts to download all my s...

Kalmora

Roadie

626 Views

2 replies

0 likes

  • 626 Views
  • 2 replies
  • 0 likes

Introduce Streaming Only With WIFI Mode

It's really annoying, that the user has to switch to the offline mode, if no WIFI is available. Most Apps I know are able to be more smart and chck if you have WIFI or mobile internet. It would be much better, if spotify knows three modes:* Offline* ...

Roadie

It's really annoying, that the user has to switch to the offline mode, if no WIFI is available. Most Apps I know are able to be more smart and chck if you have WIFI or mobile internet.   It wo...

Kalmora

Roadie

731 Views

2 replies

0 likes

  • 731 Views
  • 2 replies
  • 0 likes

Menu / Go Online To See Menu

It's always the same I'm streaming (!) as that Sony Z3 has no SD Card and Spotify is telling me "Go Online", if I try to open a menu. First at all, why I've to online to use the Spotify menus?!And why is Spotify thinking, I'm offline, as it's live st...

Roadie

It's always the same I'm streaming (!) as that Sony Z3 has no SD Card and Spotify is telling me "Go Online", if I try to open a menu.   First at all, why I've to online to use the Spotify menu...

1159 Views

0 replies

1 likes

Android
bug
buggy
menu
old
  • 1159 Views
  • 0 replies
  • 1 likes

Spotify play Song deleted from a playlist

I deleted some Song from a playlist, but some day after i played again that playlist and Spotify starts play a Song which i deleted some day ago from the playlist. I Also check for delete again that Song from the playlist but this Song is not in my p...

Casual Listener

I deleted some Song from a playlist, but some day after i played again that playlist and Spotify starts play a Song which i deleted some day ago from the playlist. I Also check for delete again that ...

Federico13

Casual Listener

1223 Views

4 replies

0 likes

  • 1223 Views
  • 4 replies
  • 0 likes

Solved!! Share option causes Android crash

Has been crashing since yesterday. Uninstall doesn't resolve issue. PlanPremiumCountryUsa DeviceSamsung Galaxy 9 My Question or Issue

Regular

Has been crashing since yesterday. Uninstall doesn't resolve issue.    Plan Premium Country Usa   DeviceSamsung Galaxy 9     My Question or Issue  

Billy-J

Spotify Star

6059 Views

9 replies

7 likes

  • 6059 Views
  • 9 replies
  • 7 likes

I can't look at videos

PlanPremiumCountry RomaniaDeviceSamsung Galaxy S9+ My Question or Issue Hi, I'm upset that I cant look at, for example, the Docs from RapCaviar even if I bought premium. I cant even look at Fuel to the Fire by Migos or many others cool vids on Spotif...

Casual Listener

Plan Premium Country  Romania Device Samsung Galaxy S9+   My Question or Issue    Hi, I'm upset that I cant look at, for example, the Docs from RapCaviar even if I bought...

Billy-J

Spotify Star

1326 Views

6 replies

0 likes

  • 1326 Views
  • 6 replies
  • 0 likes

Casting Bug for Androiid LG G4

Hey community-I think I ran into a weird bug. I am trying to cast from my windows computer to my unlocked smartphone with Spotify pulled up. I need to cast to my phone because the bluetooth on my computer seems to be having problems, and because I us...

Newbie

Hey community- I think I ran into a weird bug. I am trying to cast from my windows computer to my unlocked smartphone with Spotify pulled up. I need to cast to my phone because the bluetooth on my c...

373 Views

0 replies

0 likes

  • 373 Views
  • 0 replies
  • 0 likes

Favorite Songs not adding

I was listening to the list of songs I favorited and I noticed a few songs I know I favorited never playing. When I checked my favorite song list the song were not there. I went to search for the songs to favorite them again but when I found the song...

Newbie

I was listening to the list of songs I favorited and I noticed a few songs I know I favorited never playing. When I checked my favorite song list the song were not there. I went to search for the son...

1661 Views

0 replies

1 likes

  • 1661 Views
  • 0 replies
  • 1 likes

Superuser Contribution notification keeps popping up repeatedly

PlanPremiumCountry AustraliaDeviceOppo A73Operating SystemAndroid 7.1 Colour OS3.2 My Question or Issue So at the current moment when I'm playing music, a notification keep rapidly popping up then disappearing before I can read it properly, but I kno...

Casual Listener

Plan Premium Country  Australia Device Oppo A73 Operating System Android 7.1 Colour OS3.2   My Question or Issue  So at the current moment when I'm playing music, a notificat...

FabianS_Bogota

Roadie

2324 Views

3 replies

0 likes

  • 2324 Views
  • 3 replies
  • 0 likes

save device connections for next app start

PlanPremiumCountry GermanyDeviceSamsung Note 4Operating SystemAndroid My Question or Issue (How) Can i keep connected devices connected after closing and restarting the android app? I want to use the app on a Samsung note 4 as a control app for the s...

Newbie

  Plan Premium Country  Germany Device Samsung Note 4 Operating System Android   My Question or Issue  (How) Can i keep connected devices connected after closing and re...

350 Views

0 replies

0 likes

  • 350 Views
  • 0 replies
  • 0 likes

Custom equalizer bug

PlanPremiumCountry Brazil Device(Samsung Galaxy S8) Operating System(Android) My Question or Issue Everytime I restart my device and open Spotify, my custom equalizer settings do not operate even though "custom" is selected on the list. A flat equali...

Newbie

  Plan Premium Country  Brazil   Device (Samsung Galaxy S8)   Operating System (Android)   My Question or Issue  Everytime I restart my device and open Spot...

545 Views

0 replies

0 likes

  • 545 Views
  • 0 replies
  • 0 likes

Issues playing over Bluetooth once updating to Android Pi (9.0)

PlanPremiumCountry USADevicePixel 2Operating SystemAndroid Pi (9.0) My Question or Issue Once i updated my phone to Android Pi, when I stream spotify over bluetooth to my car, the track/song information does not update on the display at all. I did no...

Newbie

Plan Premium Country  USA Device Pixel 2 Operating System Android Pi (9.0)   My Question or Issue  Once i updated my phone to Android Pi, when I stream spotify over bluetooth...

Glibster

Newbie

1004 Views

2 replies

5 likes

  • 1004 Views
  • 2 replies
  • 5 likes

Solved!! Not able to share.

PlanPremiumCountryUsa DeviceSamsung Galaxy S9.Operating SystemAndroid Oreo My Question or IssueI am no able to share my music. Everytime I click the share button it kicks me out of Spotify. I have already restarted my phone plus I deleted and redoebl...

Casual Listener

Plan Premium Country Usa   Device Samsung Galaxy S9. Operating System Android Oreo   My Question or Issue I am no able to share my music. Everytime I click the share button ...

brennoz77

Newbie

1428 Views

5 replies

0 likes

  • 1428 Views
  • 5 replies
  • 0 likes

Solved!! "Extreme" setting is completely gone?

PlanPremiumCountry USADeviceLG v20 SprintOperating SystemAndroid OreoMy Question or Issue So, it seems as though "Extreme" mode for both streaming and downloading is gone. From what I know, the removal of "Extreme" from streaming has been rolled out ...

Casual Listener

Plan Premium Country  USA Device LG v20 Sprint Operating System Android Oreo My Question or Issue  So, it seems as though "Extreme" mode for both streaming and downloading is ...

Loxer

Community Legend

1333 Views

1 replies

1 likes

  • 1333 Views
  • 1 replies
  • 1 likes

Superuser Contribution Search tab disconnects Spotify

PlanPremium CountryPhilippines DeviceSamsung Galaxy J5 (2016) My Question or Issue I have tried to restart the app. I even tried to camcel the spotify app and reinstalling it from the google play store. Still it has the same result/issue. It still di...

Casual Listener

Plan Premium   Country Philippines   Device Samsung Galaxy J5 (2016)   My Question or Issue  I have tried to restart the app. I even tried to camcel the spotify app and ...

Zuisky21

Casual Listener

984 Views

4 replies

0 likes

  • 984 Views
  • 4 replies
  • 0 likes

Superuser Contribution I cant search but I can download songs

PlanPremiumCanada DeviceSamsung galaxy a8 My Question or Issue I am connected on a wifi, my data is off but I cant do any search. It keep saying I am offline and yet I can listen to any song(not only those in offline mode) of my library, online radio...

Newbie

Plan Premium Canada   Device Samsung galaxy a8   My Question or Issue  I am connected on a wifi, my data is off but I cant do any search. It keep saying I am offline and yet I ...

Molano

Newbie

602 Views

2 replies

0 likes

  • 602 Views
  • 2 replies
  • 0 likes

Downloading message keeps hanging in left corner on Android 5.1.1. after playlist has been download

PlanpremiumCountry Netherlands DeviceSamsung J3 galaxyOperating SystemAndroid 5.1.1. My Question or IssueWhen I download a playlist, on my Samsung in the left corner I keep seeing the message "Downloading" even after it has been fully downloaded.

Music Fan

Planpremium Country Netherlands   Device Samsung J3 galaxy Operating System Android 5.1.1.    My Question or Issue When I download a playlist, on my Samsung in the left corner...

spotadandy

Music Fan

760 Views

4 replies

0 likes

  • 760 Views
  • 4 replies
  • 0 likes

Problem with save song

PlanPremiumCountry ItalyDevice( Samsung Galaxy Note 4)Operating System(Android) My Question or Issue Spotify saves some songs that I do not want. Why?

Casual Listener

Plan Premium Country  Italy Device ( Samsung Galaxy Note 4) Operating System (Android)   My Question or Issue  Spotify saves some songs that I do not want. Why?

Pastina

Casual Listener

736 Views

4 replies

0 likes

  • 736 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Songs not in album playing

PlanFreeCountry Ireland DeviceHuawei Y7 My Question or Issue I was listening to Ariana Grande's album sweetener when one of her older songs started playing so I pressed the don't play this again button. It then proceeded to play songs from completely...

Newbie

  Plan Free Country  Ireland  Device Huawei Y7   My Question or Issue  I was listening to Ariana Grande's album sweetener when one of her older songs started playing...

user-removed

Not applicable

10833 Views

1 replies

0 likes

  • 10833 Views
  • 1 replies
  • 0 likes

downloading

PlanPremiumCountry PhilippinesDeviceAsus Zenfone Max PlusOperating SystemAndroid Nougat My Question or IssueSometimes, while downloading for offline, I always stuck on the first item to download. For it to continue, i have to turn the offline mode of...

Newbie

Plan Premium Country  Philippines Device Asus Zenfone Max Plus Operating System Android Nougat   My Question or Issue Sometimes, while downloading for offline, I always stuck on t...

Billy-J

Spotify Star

494 Views

1 replies

0 likes

  • 494 Views
  • 1 replies
  • 0 likes