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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375719 Views

541 replies

34 likes

Account
Free
  • 375719 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7537 Views

0 replies

7 likes

  • 7537 Views
  • 0 replies
  • 7 likes

"Recently Added'' sorting issue (Android only)

I'm having this pretty annoying issue for almost a month now on my Spotify app (my Android version is 5.1). I like to store my offline songs inside a playlist, since this method keeps all my downloaded songs together and organized and helps me to con...

Visitor

  I'm having this pretty annoying issue for almost a month now on my Spotify app (my Android version is 5.1). I like to store my offline songs inside a playlist, since this method keeps all my ...

Denial94

Roadie

1664 Views

3 replies

2 likes

recently added
  • 1664 Views
  • 3 replies
  • 2 likes

Solved!! Spotify on Google assistant

Hello everyone I recently read that Spotify was collaborating with Google so we could set an alarm with a song from Spotify. I was wondering how can we set this type of alarm. Any help is appreciated. Thanks for reading, Jose.

Spotify Star

Hello everyone 🙂   I recently read that Spotify was collaborating with Google so we could set an alarm with a song from Spotify. I was wondering how can we set this type of alarm. Any help is...

Noah

Spotify Star

1401 Views

1 replies

0 likes

  • 1401 Views
  • 1 replies
  • 0 likes

Solved!! Delete entire download list

Is there a way to delete all my music? Im wanting to start fresh with my music.PlanFree/PremiumCountry CanadaDeviceLG G5Operating System My Question or Issue I just want to delete my music. All of it.

Casual Listener

Is there a way to delete all my music? Im wanting to start fresh with my music. Plan Free/Premium Country  Canada Device LG G5 Operating System     My Question or Issue &nbs...

Noah

Spotify Star

12585 Views

3 replies

0 likes

  • 12585 Views
  • 3 replies
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Superuser Contribution No way to report song issues

Plan/PremiumCountry Device, Samsung Galaxy S8Operating System Android Oreo My Question or Issue When I find a incorrect artist or song name there is no way to report it in the Android app. The article in help says press the 3 dots and I have but noth...

Casual Listener

Plan /Premium Country   Device , Samsung Galaxy S8 Operating System  Android Oreo   My Question or Issue   When I find a incorrect artist or song name  there ...

olopis

Regular

1912 Views

2 replies

0 likes

  • 1912 Views
  • 2 replies
  • 0 likes

Superuser Contribution Music downloaded on my SD card is getting deleted every time i shut down my phone

PlanPremiumColombia DeviceMoto G6Operating SystemAndroid Oreo I'm downloading my music as I have always do on my SD card. I realized days ago that my music was no longer avaible on offline mode however, my SD card had the 20GB of music I downloaded p...

Newbie

Plan Premium Colombia   Device Moto G6 Operating System Android Oreo   I'm downloading my music as I have always do on my SD card. I realized days ago that my music was no lon...

SergioDavid

Roadie

619 Views

1 replies

1 likes

  • 619 Views
  • 1 replies
  • 1 likes

Superuser Contribution Reproduce siguiente canción pero muestra el nombre de la interior

El reproductor en spotify connect se lagea mucho ala hora de escuchar una lista de reproducción aveces el reproductor de la barra de notificaciones desaparece desinstalación e instalación varias veces en dispositivos pero el problema sigue. tengo una...

Visitor

El reproductor en spotify connect se lagea mucho ala hora de escuchar una lista de reproducción aveces el reproductor de la barra de notificaciones desaparece desinstalación e instalación varias vece...

SergioDavid

Roadie

518 Views

1 replies

0 likes

  • 518 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error en la playlist shuffle syndrome

Prima Reproduscan y pasen de cancion. El problema afecta a otras listas. Https://open.spotify.com/user/spotify/playlist/37i9dQZF1DWUq3wF0JVtEy

Visitor

Prima  Reproduscan y pasen de cancion. El problema afecta a otras listas.  Https://open.spotify.com/user/spotify/playlist/37i9dQZF1DWUq3wF0JVtEy

SergioDavid

Roadie

388 Views

1 replies

0 likes

  • 388 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wear OS native app removed?

Not talking about the built in Spotify integrated functionality that pops up whenever you start playing on your phone, but there use to be a (pretty horrible) stand alone app that you could install, i forget if it was through the play store or if it ...

Casual Listener

Not talking about the built in Spotify integrated functionality that pops up whenever you start playing on your phone, but there use to be a (pretty horrible) stand alone app that you could install, ...

BaronKrause

Casual Listener

795 Views

2 replies

1 likes

  • 795 Views
  • 2 replies
  • 1 likes

"a facebook error has occurred"

PlanPremiumCountry UKDeviceSamsung GalaxyOperating SystemAndroid Oreo My Question or Issue Trying to log into Spotify on an android phone. Just comes up with error "a facebook error has occurred" immediately every time. Removing Spotify from Facebook...

Casual Listener

  Plan Premium Country  UK Device Samsung Galaxy Operating System Android Oreo   My Question or Issue  Trying to log into Spotify on an android phone. Just comes u...

Billy-J

Spotify Star

1394 Views

1 replies

0 likes

  • 1394 Views
  • 1 replies
  • 0 likes

Solved!! "Play queue" button disappeared

PlanPremiumCountry FranceDeviceSamsung Galaxy S7 (SM-G930F)Operating SystemAndroid Oreo 8.0 My Question or Issue Sorry if the case is already solved on an other message. I didn't find a similar problem. So, I recently noticed a new player when I play...

Casual Listener

  Plan Premium Country  France Device Samsung Galaxy S7 (SM-G930F) Operating System Android Oreo 8.0   My Question or Issue  Sorry if the case is already solved on...

Billy-J

Spotify Star

8101 Views

5 replies

0 likes

  • 8101 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Can't connect to wifi on Honor 9

PlanPremiumCountry HungaryDeviceHonor 9Operating SystemAndroid 8.0.0 My Question or IssueSpotify doesn't see internet connection if the phone is connected to any Wifi network.To fix this, I deleted all the application's data and reinstall the applica...

Casual Listener

Plan Premium Country  Hungary Device Honor 9 Operating System Android 8.0.0   My Question or Issue Spotify doesn't see internet connection if the phone is connected to any Wi...

burbeci

Casual Listener

1636 Views

2 replies

0 likes

wifi android honor9
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Solved!!Superuser Contribution Finding profiles

PlanFreeCountry AustraliaDeviceOppo A73Operating SystemAndroid: CPH1725EX_11_A.27_180609Spotify Version: 8.4.64.555 My Question or Issue So on my phone when I go to search for a user I type in their user name and only a couple options come up and nei...

Regular

Plan Free Country   Australia Device Oppo A73 Operating System Android: CPH1725EX_11_A.27_180609 Spotify Version: 8.4.64.555   My Question or Issue  So on my phone when I g...

Alfredo

Roadie

1485 Views

3 replies

0 likes

  • 1485 Views
  • 3 replies
  • 0 likes

EQ

PlanPremiumCountry BrasilDeviceOnePlus 3tOperating SystemAndroid Oreo NÃO TENHO EQUALIZADOR!

Newbie

Plan Premium Country  Brasil Device OnePlus 3t Operating System Android Oreo   NÃO TENHO EQUALIZADOR!   

Billy-J

Spotify Star

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artists missing

PlanFreeCountry Device Operating System My Question or Issue After the recent update my Android version of Spotify is missing all of my saved artists. It still shows my albums under the "Albums" section, but none of my artists are appearing under "Ar...

Casual Listener

Plan Free Country   Device   Operating System     My Question or Issue  After the recent update my Android version of Spotify is missing all of my saved artists. It...

steviesteve75

Casual Listener

789 Views

4 replies

0 likes

  • 789 Views
  • 4 replies
  • 0 likes

i can't pay for premium

i checked everything that written on help but all them are ok. please help me iwant to know why that happens.

Newbie

  i checked everything that written on help but all them are ok. please help me iwant to know why that happens. 

Billy-J

Spotify Star

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify offline downloads repeatedly deleted Huawei p10

I have premium on my Huawei P10. My spotify periodically deletes all of my downloaded songs/playlists/albums and each time I have to redownload everything which takes ages. I've had two Huawei p10s and this has been a problem for both phones. I pay f...

Newbie

I have premium on my Huawei P10. My spotify periodically deletes all of my downloaded songs/playlists/albums and each time I have to redownload everything which takes ages. I've had two Huawei p10s a...

Alfredo

Roadie

765 Views

1 replies

1 likes

downloads
huawei
  • 765 Views
  • 1 replies
  • 1 likes

Superuser Contribution Auto start

PlanFreeCountry DeviceSamsung Note 8Operating SystemOreo My Question or Issue When I connect my phone with car bluetooh, spotify starts automatically. Is it possible to disable it?

Regular

Plan Free Country   Device Samsung Note 8 Operating System Oreo   My Question or Issue  When I connect my phone with car bluetooh, spotify starts automatically. Is it possibl...

Alfredo

Roadie

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes

Music playback stops after a while / no notification area control

PlanPremiumCountry HungaryDeviceOneplus 5TOperating SystemAndroid Oreo My Question or Issue Hello,I have an issue for some weeks now, where I do not have notification center playback control when I quit the app, and aslo the music playback just stops...

Newbie

  Plan Premium Country  Hungary Device Oneplus 5T Operating System Android Oreo   My Question or Issue  Hello, I have an issue for some weeks now, where I do not ...

J-kuremyr

Newbie

735 Views

2 replies

2 likes

  • 735 Views
  • 2 replies
  • 2 likes

Superuser Contribution Local archives

PlanPremiumCountryBrazil Operating System(Android.) My Question or IssueHave tou guys removed the import files from the app? It still on the pc version tho

Newbie

  Plan Premium Country Brazil   Operating System (Android.)   My Question or Issue Have tou guys removed the import files from the app? It still on the pc version tho  

user-removed

Not applicable

568 Views

1 replies

0 likes

  • 568 Views
  • 1 replies
  • 0 likes