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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
387291 Views
545 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountry BrasilDeviceOnePlus 3tOperating SystemAndroid Oreo NÃO TENHO EQUALIZADOR!
Plan Premium Country Brasil Device OnePlus 3t Operating System Android Oreo NÃO TENHO EQUALIZADOR!
Spotify Star
388 Views
1 replies
0 likes
PlanFreeCountry Device Operating System My Question or Issue After the recent update my Android version of Spotify is missing all of my saved artists. It still shows my albums under the "Albums" section, but none of my artists are appearing under "Ar...
Plan Free Country Device Operating System My Question or Issue After the recent update my Android version of Spotify is missing all of my saved artists. It...
Casual Listener
804 Views
4 replies
0 likes
i checked everything that written on help but all them are ok. please help me iwant to know why that happens.
i checked everything that written on help but all them are ok. please help me iwant to know why that happens.
Spotify Star
421 Views
1 replies
0 likes
I have premium on my Huawei P10. My spotify periodically deletes all of my downloaded songs/playlists/albums and each time I have to redownload everything which takes ages. I've had two Huawei p10s and this has been a problem for both phones. I pay f...
I have premium on my Huawei P10. My spotify periodically deletes all of my downloaded songs/playlists/albums and each time I have to redownload everything which takes ages. I've had two Huawei p10s a...
Roadie
771 Views
1 replies
1 likes
PlanFreeCountry DeviceSamsung Note 8Operating SystemOreo My Question or Issue When I connect my phone with car bluetooh, spotify starts automatically. Is it possible to disable it?
Plan Free Country Device Samsung Note 8 Operating System Oreo My Question or Issue When I connect my phone with car bluetooh, spotify starts automatically. Is it possibl...
Roadie
437 Views
1 replies
0 likes
PlanPremiumCountry HungaryDeviceOneplus 5TOperating SystemAndroid Oreo My Question or Issue Hello,I have an issue for some weeks now, where I do not have notification center playback control when I quit the app, and aslo the music playback just stops...
Plan Premium Country Hungary Device Oneplus 5T Operating System Android Oreo My Question or Issue Hello, I have an issue for some weeks now, where I do not ...
Newbie
754 Views
2 replies
2 likes
PlanPremiumCountryBrazil Operating System(Android.) My Question or IssueHave tou guys removed the import files from the app? It still on the pc version tho
Plan Premium Country Brazil Operating System (Android.) My Question or Issue Have tou guys removed the import files from the app? It still on the pc version tho
Not applicable
575 Views
1 replies
0 likes
Spotify Star
4059 Views
3 replies
0 likes
AccountPremium Country NetherlandsDeviceOneplus 6Anker soundcore pro +Operating SystemAndroid Oreo 8.1.0 My Question or IssueIve got a problem playing music via bluetooth. The music is muted while i get notifications. To solve it i neef to disconnect...
Account Premium Country Netherlands Device Oneplus 6 Anker soundcore pro + Operating System Android Oreo 8.1.0 My Question or Issue Ive got a problem playing musi...
Roadie
873 Views
1 replies
0 likes
PlanPremiumCountryPhilippines DeviceXiaomi Redmi 5AOperating SystemAndroid 7.1.2 My Question or IssueI've checked out other posts on this same issue but nothing seems to resolve it.Basically, my Android device won't keep the downloads it has. It'll d...
Plan Premium Country Philippines Device Xiaomi Redmi 5A Operating System Android 7.1.2 My Question or Issue I've checked out other posts on this same issue but nothing seems ...
Roadie
1108 Views
1 replies
0 likes
PlanFreeCountry SwedenDeviceSamsung Galaxy 9+Operating SystemAndroid My Question or Issue When I play music from my playlist it sometimes plays my deleted songs. Ive searched the Web and it seems i need to use my computer to remove it completely. A r...
Plan Free Country Sweden Device Samsung Galaxy 9+ Operating System Android My Question or Issue When I play music from my playlist it sometimes plays my deleted songs. Iv...
Roadie
1889 Views
1 replies
0 likes
This issue occurs on any device I use with my account. Whenever I try to play specific songs, a message pops up at the top of my screen, saying "Spotify can't play this right now. If you have the file on your computer you can import it." The songs ar...
This issue occurs on any device I use with my account. Whenever I try to play specific songs, a message pops up at the top of my screen, saying "Spotify can't play this right now. If you have the fil...
Casual Listener
853 Views
1 replies
0 likes
PlanPremiumCountry DeviceSamsung J2Operating SystemAndroid My Question or Issue There is no longer the option to sort by Artist Alphabetically and then have the Albums sorter Alphabetically within the artist, all the songs by the artists are in Alpha...
Plan Premium Country Device Samsung J2 Operating System Android My Question or Issue There is no longer the option to sort by Artist Alphabetically and then have the A...
Music Fan
949 Views
1 replies
1 likes
PlanPremiumCountrySwedenDeviceSamsung galaxy s7 edgeOperating SystemAndroid 8.0.0My Question or Issue The playlist was on got stuck/burnt on the screen. It persisted even though I changed view. If I went to another app it was gone but then when I wen...
Plan Premium Country Sweden Device Samsung galaxy s7 edge Operating System Android 8.0.0 My Question or Issue The playlist was on got stuck/burnt on the screen. It persisted even thoug...
Spotify Star
2071 Views
3 replies
0 likes
PlanPremium CountryGermany DeviceGoogle Pixel 2 Operating SystemAndroid 8.1.0 My Question or Issue Hello support team,I found an annoing problem during switch on/off the Equalizer on my Pixel 2 latest Patch (May 2018). The issue is reproducible on my...
Plan Premium Country Germany Device Google Pixel 2 Operating System Android 8.1.0 My Question or Issue Hello support team, I found an annoing...
Regular
2439 Views
11 replies
0 likes
PlanPremiumCountry MexicoDeviceMotorola Moto G5 plusOperating SystemAndroid Nougat It happens that everytime I close the Spotify app it resets itself to recently installed status asking me to log in everytime, it erases my settings and my downloaded ...
Plan Premium Country Mexico Device Motorola Moto G5 plus Operating System Android Nougat It happens that everytime I close the Spotify app it resets itself to re...
Casual Listener
1030 Views
2 replies
0 likes
PlanPremiumCountryAustria DeviceOnePlus 5Operating SystemOxygenOS 5.1.3 (Android 8.1.0) My Question or Issue As in https://community.spotify.com/t5/Ongoing-Issues/Android-Spotify-randomly-pauses-music/idi-p/1291316 since today I'm not able to listen ...
Plan Premium Country Austria Device OnePlus 5 Operating System OxygenOS 5.1.3 (Android 8.1.0) My Question or Issue As in https://community.spotify.com/t5/Ongoing-Iss...
Roadie
1010 Views
1 replies
1 likes
PlanPremiumCountry USDeviceGalaxy S9+Operating SystemAndroid and Win10 My Question or Issue I can't find my chromecast when I'm playing something on my phone or the desktop app. I have a Google Home, and when I tell it to play something, it plays fin...
Plan Premium Country US Device Galaxy S9+ Operating System Android and Win10 My Question or Issue I can't find my chromecast when I'm playing something on my phone or the...
Roadie
627 Views
1 replies
1 likes
PlanPremiumCountryUK DeviceLG G5 phoneOperating SystemAndroid v.7.0 - V20r-234-10, Patch level 1 April 2018Spotify version v.8.4.63.584 armV7 My Question or Issueover the last couple of months or so, Spotify randomly stops playback while my phone's l...
Plan Premium Country UK Device LG G5 phone Operating System Android v.7.0 - V20r-234-10, Patch level 1 April 2018 Spotify version v.8.4.63.584 armV7 My Question or Issue...
Roadie
598 Views
1 replies
0 likes
PlanPremiumCountryUSA DeviceSamsung Galaxy 8+, Microsoft SurfacebookOperating SystemAndroid Oreo, Windows 10 Lately, when I'm listening to my songs on shuffle, an old Rammstein song will come on. When I reach for the Skip button I accidentally turn t...
Plan Premium Country USA Device Samsung Galaxy 8+, Microsoft Surfacebook Operating System Android Oreo, Windows 10 Lately, when I'm listening to my songs on shuffle, an o...
Roadie
452 Views
1 replies
0 likes
