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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
376041 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
AccountPremium Country NetherlandsDeviceOneplus 6Anker soundcore pro +Operating SystemAndroid Oreo 8.1.0 My Question or IssueIve got a problem playing music via bluetooth. The music is muted while i get notifications. To solve it i neef to disconnect...
Account Premium Country Netherlands Device Oneplus 6 Anker soundcore pro + Operating System Android Oreo 8.1.0 My Question or Issue Ive got a problem playing musi...
Roadie
864 Views
1 replies
0 likes
PlanPremiumCountryPhilippines DeviceXiaomi Redmi 5AOperating SystemAndroid 7.1.2 My Question or IssueI've checked out other posts on this same issue but nothing seems to resolve it.Basically, my Android device won't keep the downloads it has. It'll d...
Plan Premium Country Philippines Device Xiaomi Redmi 5A Operating System Android 7.1.2 My Question or Issue I've checked out other posts on this same issue but nothing seems ...
Roadie
1100 Views
1 replies
0 likes
PlanFreeCountry SwedenDeviceSamsung Galaxy 9+Operating SystemAndroid My Question or Issue When I play music from my playlist it sometimes plays my deleted songs. Ive searched the Web and it seems i need to use my computer to remove it completely. A r...
Plan Free Country Sweden Device Samsung Galaxy 9+ Operating System Android My Question or Issue When I play music from my playlist it sometimes plays my deleted songs. Iv...
Roadie
1881 Views
1 replies
0 likes
This issue occurs on any device I use with my account. Whenever I try to play specific songs, a message pops up at the top of my screen, saying "Spotify can't play this right now. If you have the file on your computer you can import it." The songs ar...
This issue occurs on any device I use with my account. Whenever I try to play specific songs, a message pops up at the top of my screen, saying "Spotify can't play this right now. If you have the fil...
Casual Listener
848 Views
1 replies
0 likes
PlanPremiumCountry DeviceSamsung J2Operating SystemAndroid My Question or Issue There is no longer the option to sort by Artist Alphabetically and then have the Albums sorter Alphabetically within the artist, all the songs by the artists are in Alpha...
Plan Premium Country Device Samsung J2 Operating System Android My Question or Issue There is no longer the option to sort by Artist Alphabetically and then have the A...
Music Fan
943 Views
1 replies
1 likes
PlanPremiumCountrySwedenDeviceSamsung galaxy s7 edgeOperating SystemAndroid 8.0.0My Question or Issue The playlist was on got stuck/burnt on the screen. It persisted even though I changed view. If I went to another app it was gone but then when I wen...
Plan Premium Country Sweden Device Samsung galaxy s7 edge Operating System Android 8.0.0 My Question or Issue The playlist was on got stuck/burnt on the screen. It persisted even thoug...
Spotify Star
2049 Views
3 replies
0 likes
PlanPremium CountryGermany DeviceGoogle Pixel 2 Operating SystemAndroid 8.1.0 My Question or Issue Hello support team,I found an annoing problem during switch on/off the Equalizer on my Pixel 2 latest Patch (May 2018). The issue is reproducible on my...
Plan Premium Country Germany Device Google Pixel 2 Operating System Android 8.1.0 My Question or Issue Hello support team, I found an annoing...
Regular
2385 Views
11 replies
0 likes
PlanPremiumCountry MexicoDeviceMotorola Moto G5 plusOperating SystemAndroid Nougat It happens that everytime I close the Spotify app it resets itself to recently installed status asking me to log in everytime, it erases my settings and my downloaded ...
Plan Premium Country Mexico Device Motorola Moto G5 plus Operating System Android Nougat It happens that everytime I close the Spotify app it resets itself to re...
Casual Listener
1008 Views
2 replies
0 likes
PlanPremiumCountryAustria DeviceOnePlus 5Operating SystemOxygenOS 5.1.3 (Android 8.1.0) My Question or Issue As in https://community.spotify.com/t5/Ongoing-Issues/Android-Spotify-randomly-pauses-music/idi-p/1291316 since today I'm not able to listen ...
Plan Premium Country Austria Device OnePlus 5 Operating System OxygenOS 5.1.3 (Android 8.1.0) My Question or Issue As in https://community.spotify.com/t5/Ongoing-Iss...
Roadie
998 Views
1 replies
1 likes
PlanPremiumCountry USDeviceGalaxy S9+Operating SystemAndroid and Win10 My Question or Issue I can't find my chromecast when I'm playing something on my phone or the desktop app. I have a Google Home, and when I tell it to play something, it plays fin...
Plan Premium Country US Device Galaxy S9+ Operating System Android and Win10 My Question or Issue I can't find my chromecast when I'm playing something on my phone or the...
Roadie
621 Views
1 replies
1 likes
PlanPremiumCountryUK DeviceLG G5 phoneOperating SystemAndroid v.7.0 - V20r-234-10, Patch level 1 April 2018Spotify version v.8.4.63.584 armV7 My Question or Issueover the last couple of months or so, Spotify randomly stops playback while my phone's l...
Plan Premium Country UK Device LG G5 phone Operating System Android v.7.0 - V20r-234-10, Patch level 1 April 2018 Spotify version v.8.4.63.584 armV7 My Question or Issue...
Roadie
589 Views
1 replies
0 likes
PlanPremiumCountryUSA DeviceSamsung Galaxy 8+, Microsoft SurfacebookOperating SystemAndroid Oreo, Windows 10 Lately, when I'm listening to my songs on shuffle, an old Rammstein song will come on. When I reach for the Skip button I accidentally turn t...
Plan Premium Country USA Device Samsung Galaxy 8+, Microsoft Surfacebook Operating System Android Oreo, Windows 10 Lately, when I'm listening to my songs on shuffle, an o...
Roadie
441 Views
1 replies
0 likes
I'm listening to the discover weekly playlist and do not see any way to turn off shuffle. When I click the now playing view, where the crossed arrows used to be it now shows a heart on the left and a crossed O on the right. How do you turn off shuffl...
I'm listening to the discover weekly playlist and do not see any way to turn off shuffle. When I click the now playing view, where the crossed arrows used to be it now shows a heart on the left and a...
Community Legend
1132 Views
2 replies
0 likes
PlanFreeCountry USADeviceAndroidOperating SystemAndroid My Issue Iv'e seen people's playlist filter got fixed in the 5. something update but my spotify has the latest (8.4.64.555) and my PLaylist Filter is completely gone. I checked by swiping up and...
Plan Free Country USA Device Android Operating System Android My Issue Iv'e seen people's playlist filter got fixed in the 5. something update but my spotify has the...
Roadie
443 Views
1 replies
0 likes
PlanPremium Country ukDeviceSony Xperia Z5 E6653Operating system Android 7.1.1I have had too disable Spotify as after latest update when my phone restarts Spotify starts automatically streaming and seems to create havoc with my lock screen.I have ide...
Plan Premium Country uk Device Sony Xperia Z5 E6653 Operating system Android 7.1.1 I have had too disable Spotify as after latest update when my phone restarts Spotify...
Roadie
513 Views
1 replies
0 likes
Today, 2nd Aug. 18, I updated my Spotify app to the latest version which was released in the last couple of days. Since the new version was installed Spotify is always running in the background and launching a mini player everytime I play something i...
Today, 2nd Aug. 18, I updated my Spotify app to the latest version which was released in the last couple of days. Since the new version was installed Spotify is always running in the background and l...
Spotify Star
414 Views
1 replies
1 likes
Tengo problemas al bloquear el celular me apaga la música antes no pasaba, al ir al inicio ocurre lo mismo, cual es la solución PlanPremiumCountry Colombia DeviceHuawei p Smart Operating SystemAndroid Oreo My Question or Issue
Tengo problemas al bloquear el celular me apaga la música antes no pasaba, al ir al inicio ocurre lo mismo, cual es la solución Plan Premium Country Colombia Device Huawei p S...
Roadie
305 Views
1 replies
0 likes
PlanPremiumCountryArgentinaDeviceSamsung Galaxy J1Operating SystemAndroid 4.4.4 (KitKat) My Question or IssueI downloaded a playlist using some Local Files from my computer to my phone. They took a really long time before the download started, but th...
Plan Premium Country Argentina Device Samsung Galaxy J1 Operating System Android 4.4.4 (KitKat) My Question or Issue I downloaded a playlist using some Local Files from my computer t...
Roadie
354 Views
1 replies
0 likes
PlanFreeCountryUnited StatesDeviceMotorolaOperating SystemAndroidMy Question or Issue Im trying to play my music on my phone, but instead of looping the playlist or artist, it'll play through, and then just stop at the first song. Is there a way to f...
Plan Free Country United States Device Motorola Operating System Android My Question or Issue Im trying to play my music on my phone, but instead of looping the playlist or artist, it'...
Spotify Star
1114 Views
1 replies
0 likes
PlanPremiumCountry GermanyDeviceSamsung Galaxy S7 Operating SystemAndroid 8.0.0 My Question or Issue Hi, Since I updated my Galaxy S7 to Android 8, my Spotify App loses settings quite often. Music Quality switches fron high to automatic and I always ...
Plan Premium Country Germany Device Samsung Galaxy S7 Operating System Android 8.0.0 My Question or Issue Hi, Since I updated my Galaxy S7 to Android 8, ...
Casual Listener
932 Views
3 replies
3 likes
