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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118876 Views

27 replies

4 likes

  • 118876 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239837 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239837 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600799 Views

79 replies

3 likes

  • 600799 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

493139 Views

581 replies

42 likes

Account
Free
  • 493139 Views
  • 581 replies
  • 42 likes

Problem with downloading

Im using lg 4k andriod phone for spotify. Im a preium memeber and i hooked up my expanable memory by using a 64GB micro sd and now its saying ive reach my maxium downloads but when i go to my settings, it says ive only used 8.45 GB. Its really f**kin...

Newbie

Im using lg 4k andriod phone for spotify. Im a preium memeber and i hooked up my expanable memory by using a 64GB micro sd and now its saying ive reach my maxium downloads but when i go to my setting...

Joe

Community Legend

603 Views

2 replies

0 likes

  • 603 Views
  • 2 replies
  • 0 likes

App crush after trying to share playlists

PlanPremiumCountryIsraelDeviceOnePlus3Operating SystemAndroid 8.0.0 OxygenOS version 5.0.4 My Question or Issue How to reproduce: open "Your Library"open "Playlists"open the options menu on any playlist (⋮) choose "Share" Result:App crush after tryin...

Newbie

Plan Premium Country Israel Device OnePlus3 Operating System Android 8.0.0 OxygenOS version 5.0.4   My Question or Issue   How to reproduce:   open "Your Library" open...

Ryanx0r

Composer

521 Views

1 replies

1 likes

  • 521 Views
  • 1 replies
  • 1 likes

Superuser Contribution Adding to queue cancels shuffle.

This is an issue that's been happening only on Android. I have a Pixel 2 and have tested this on my friends Android devices and the same thing always happens. When I shuffle my library and add any song to queue, it cancels the shuffle and only plays ...

Casual Listener

This is an issue that's been happening only on Android. I have a Pixel 2 and have tested this on my friends Android devices and the same thing always happens. When I shuffle my library and add any so...

SergioDavid

Roadie

1270 Views

4 replies

0 likes

  • 1270 Views
  • 4 replies
  • 0 likes

Spotify Plays The Wrong Song in the Search UI

Hi there, when I hit play on Steambreather by Mastodon in the Search page, it plays the wrong song.Steambreather is no longer the first song in the "Steambreather Song Radio" and when I hit play on Steambreather, it plays the first song in the Steamb...

Casual Listener

Hi there, when I hit play on Steambreather by Mastodon in the Search page, it plays the wrong song. Steambreather is no longer the first song in the "Steambreather Song Radio" and when I...

22siyqdicbj7zvx

Casual Listener

599 Views

1 replies

0 likes

  • 599 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Won't Recognize a song with 2 artists

PlanPremium (Family)Country MexicoDeviceSamsung Galaxy S7Operating SystemAndroid 8 OreoMy Question or Issue There's this album, CDCC (by La Fouine), which I enjoyed very much in Spotify last year. Sadly, it was removed (please bring it back, guys) an...

Casual Listener

  Plan Premium (Family) Country  Mexico Device Samsung Galaxy S7 Operating System Android 8 Oreo My Question or Issue  There's this album, CDCC (by La Fouine), which I enjoye...

SergioDavid

Roadie

1103 Views

1 replies

0 likes

  • 1103 Views
  • 1 replies
  • 0 likes

Requesting Song or Adding My Own

I've recently found some new songs that I want to add to my Spotify but I can't find them on the app. Is there any way to request songs to be added or to somehow add my own? I saw a playlist with a song that I wanted in it earlier and it looked like ...

Newbie

I've recently found some new songs that I want to add to my Spotify but I can't find them on the app. Is there any way to request songs to be added or to somehow add my own? I saw a playlist with a s...

Loxer

Community Legend

1551 Views

1 replies

0 likes

add
Help
songs
  • 1551 Views
  • 1 replies
  • 0 likes

Downloaded music on SD card not recognized

PlanPremiumCountry FranceDeviceLenovo Moto G4/Honor 5C/Lenovo Moto E4Operating SystemAndroid 7.0 My Question or IssueHi, I'm having troubles with using dowloaded musics on Spotify Android. I use my account on 3 devices on which I download musics on t...

Casual Listener

Plan Premium Country  France Device Lenovo Moto G4/Honor 5C/Lenovo Moto E4 Operating System Android 7.0   My Question or Issue Hi, I'm having troubles with using dowloaded musics ...

Jose_M

Spotify Star

4004 Views

10 replies

0 likes

  • 4004 Views
  • 10 replies
  • 0 likes

Disappearing widget and music playback randomly stops.

PlanPremiumCountryNetherlands, possible world-wide DeviceOnePlus 3, 3T, 5, 5T, 6 (I askes my friends with those phones, they have the same issue)Operating SystemAndroid Oreo My Question or Issue For a couple of weeks I, and a lot of my friends have b...

Regular

Plan Premium Country Netherlands, possible world-wide   Device OnePlus 3, 3T, 5, 5T, 6 (I askes my friends with those phones, they have the same issue) Operating System Android Oreo &nb...

Rediwed1

Regular

1107 Views

2 replies

1 likes

  • 1107 Views
  • 2 replies
  • 1 likes

Solved!! Random music plays when im not even using Spotify

PlanPremiumCountry UKDeviceSamsung galaxy J5 2017Operating SystemAndroid My Question or Issue Yesterday I didn't press play on spotify on on my computer but it randomly started playing edm/dubstep music. Nothing I had ever listened to before.Then las...

Newbie

Plan Premium Country  UK Device Samsung galaxy J5 2017 Operating System Android   My Question or Issue  Yesterday I didn't press play on spotify on on my computer but it rand...

Nico

Community Legend

2776 Views

1 replies

0 likes

  • 2776 Views
  • 1 replies
  • 0 likes

Superuser Contribution Occasional Spotify playback controls out of sync with actual playback

PlanPremiumCountry FranceDeviceLG G6Operating SystemAndroid 8.0 My Question or IssueI've only had the phone since a little more than a month, when I received it brand new, so the install is quite fresh.I noticed some bad behavior with Spotify: someti...

Casual Listener

Plan Premium Country  France Device LG G6 Operating System Android 8.0   My Question or Issue I've only had the phone since a little more than a month, when I received it brand ne...

fengapapit

Music Fan

3895 Views

4 replies

2 likes

  • 3895 Views
  • 4 replies
  • 2 likes

Superuser Contribution Spotify doesnt play new songs in playlist

PlanFreeCountryThe NetherlandsDevice Samsung Galaxy 8 Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue If I add new songs into my playlist and play them on shuffle, the new songs are not played. The only way to get it to w...

Newbie

Plan Free Country The Netherlands Device  Samsung Galaxy 8   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  If I add new song...

Alfredo

Roadie

636 Views

1 replies

0 likes

Shuffle Playlist
Songs not playing
Spotify
  • 636 Views
  • 1 replies
  • 0 likes

Superuser Contribution Variety of problems on S7

PlanPremiumCountry UKDeviceSamsung S7Operating System Android 8.0.0Spotify version: 8.4.66.733 armV7 My Question or Issue I've been using my S7 for a while now and have had a variety of problems...1) The classic issue of once pausing a song on the lo...

Casual Listener

  Plan Premium Country  UK Device Samsung S7 Operating System   Android 8.0.0 Spotify version: 8.4.66.733 armV7   My Question or Issue  I've been using my S7 for...

JulianA_Bogota

Roadie

999 Views

1 replies

1 likes

controls
lock button
lock screen
S7
skip songs
  • 999 Views
  • 1 replies
  • 1 likes

Superuser Contribution Searching reports that there's no internet connection while playing music not in cache

When I use Spotify search on my Android 8 phone, I get the notification that there are no offline results for the search string, and that I should go online. At the same time I'm playing music. Now you may think that this music is in the cache, but I...

Casual Listener

When I use Spotify search on my Android 8 phone, I get the notification that there are no offline results for the search string, and that I should go online. At the same time I'm playing music. Now y...

JulianA_Bogota

Roadie

736 Views

1 replies

1 likes

  • 736 Views
  • 1 replies
  • 1 likes

New update had weird side effect

Plan PremiumCountry UKDevice One+5Operating System Android 8.1.0 My Question or Issue Hi all. Lately approved a new update for my Spotify app on Android from the Playstore. Only problem is, now my profile name appears under the name of EVERY song? Fo...

Casual Listener

Plan Premium Country UK Device One+5 Operating System Android 8.1.0   My Question or Issue   Hi all. Lately approved a new update for my Spotify app on Android fr...

Nico

Community Legend

821 Views

3 replies

0 likes

  • 821 Views
  • 3 replies
  • 0 likes

Sync Issue between Windows Desktop App and Android App

PlanPremiumCountry CanadaDeviceLG G6Operating SystemAndroid 8.0 My Question or Issue Syncing my entire song catalog from Windows 10 PC to Android App is no longer possible. It has stopped working completely. No solution that has been posted has been ...

Newbie

Plan Premium Country  Canada Device LG G6 Operating System Android 8.0   My Question or Issue  Syncing my entire song catalog from Windows 10 PC to Android App is no longer p...

Loxer

Community Legend

598 Views

1 replies

0 likes

  • 598 Views
  • 1 replies
  • 0 likes

Solved!! Random songs play instead of album

When trying to shuffle an album, roughly 0 of the tracks are played while some other unrelated trash (often not even of the same genre) play instead. Why? If I am lucky I get around half of the album I tried to play, although regularly get nothing be...

Gig Goer

When trying to shuffle an album, roughly 0 of the tracks are played while some other unrelated trash (often not even of the same genre) play instead. Why? If I am lucky I get around half of the album...

Nico

Community Legend

14690 Views

6 replies

0 likes

  • 14690 Views
  • 6 replies
  • 0 likes

Plays Radio instead of Song

PlanPremiumCountry USDeviceOnePlus5Operating SystemAndroid Oreo My Question or Issue When I search for a song and select it from search it immediately starts a radio station based on that song, rather than the song itself. Is there a way to turn this...

Casual Listener

Plan Premium Country  US Device OnePlus5 Operating System Android Oreo   My Question or Issue  When I search for a song and select it from search it immediately starts a...

Loxer

Community Legend

1988 Views

3 replies

1 likes

  • 1988 Views
  • 3 replies
  • 1 likes

Cannot search while online

PlanPremiumCountryArgentinaDeviceSony Xperia XZ2Operating SystemAndroid Oreo My Question or IssueWhile playing music with WiFi or Data (usually connected to car or wireless speakers with Bluetooth), Spotify says I cannot search music or browse throug...

Newbie

Plan Premium Country Argentina Device Sony Xperia XZ2 Operating System Android Oreo   My Question or Issue While playing music with WiFi or Data (usually connected to car or wirel...

markcwitt

Casual Listener

1087 Views

3 replies

1 likes

Search offline online
  • 1087 Views
  • 3 replies
  • 1 likes

The application does not recognize the SD

Good day, my Plan is PremiumCountry: ColombiaDevice: Sony Xperia XA1 Plus Operating System: Android 7 NougatMy Question is: I have followed all the instructions to transfer my playlists to the SD card that I have installed, unfortunately none has bee...

Casual Listener

Good day, my Plan is Premium Country: Colombia Device: Sony Xperia XA1 Plus  Operating System: Android 7 Nougat My Question is: I have followed all the instructions to transfer my ...

Bombadillo

Regular

1526 Views

5 replies

0 likes

  • 1526 Views
  • 5 replies
  • 0 likes

Solved!! General Problem with Playlists

On Android and other Systems, leaving a playlist and going back later from another, it moves you to the top of the playlist, not to your old position. actually It's not good for large lists, you have to scoll and to read every title to get the right ...

Newbie

    On Android and other Systems, leaving a playlist and going back later from another, it moves you to the top of the playlist, not to your old position.  ...

Will_T

Songwriter

858 Views

2 replies

0 likes

  • 858 Views
  • 2 replies
  • 0 likes