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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • hnavia
  • Regular
  • 27324 Views
  • 59 replies
  • 23 likes
  • 27324 Views
  • 59 replies
  • 23 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 870182 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 870182 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24691 Views
  • 3 replies
  • 0 likes
  • 24691 Views
  • 3 replies
  • 0 likes

The volume goes up and down again, some times stop

PlanPremiumCountryusa Devicesamsung galaxy note 4Operating Systemandroid 6.0.1 My Question or Issue Every time I listen to songs on my galaxy note 4, the volume goes up and down again, some times stop. Even on My desk with good internet speed. Withou...

  • Casual Listener
  • Plan Premium Country usa  Device samsung galaxy note 4 Operating System android 6.0.1   My Question or Issue  Every time I listen to songs on my galaxy note 4, the volume goe...
  • 223 Views
  • 0 replies
  • 0 likes
  • 223 Views
  • 0 replies
  • 0 likes

Spotify turns shuffle and repeat off when selecting new songs

For the past few days I've been having this problem. I'll select a song and set shuffle and repeat on. Then I'll go to a different playlist or album and select a new song, and Spotify has turned shuffle and repeat off. It also happens sometimes when ...

  • Casual Listener
  • For the past few days I've been having this problem. I'll select a song and set shuffle and repeat on. Then I'll go to a different playlist or album and select a new song, and Spotify has turned shuf...
  • mhbjo
  • Newbie
  • 936 Views
  • 3 replies
  • 5 likes
  • 936 Views
  • 3 replies
  • 5 likes

SD-Card Problem after Device Reboot

PlanPremiumCountryGermany DeviceSamsung Galaxy S8Operating SystemAndroid 8 Dear Spotify Team,i don't know why, but everytime my device is restarted, the standard storage location of the Spotify offline Data changes back to internal storage instead of...

  • Newbie
  •   Plan Premium Country Germany  Device Samsung Galaxy S8 Operating System Android 8   Dear Spotify Team, i don't know why, but everytime my device is restarted, the standard...
  • 490 Views
  • 0 replies
  • 3 likes
  • 490 Views
  • 0 replies
  • 3 likes

Superuser Contribution Playlist naming - why is it blank by default?

It used to be so that when you created a new playlist, it suggested the name in "Artist name - album name" format. Now this has changed: for a while the name field has been blank. Why? This is a problem for example when you're on the move or if you d...

  • Newbie
  • It used to be so that when you created a new playlist, it suggested the name in "Artist name - album name" format. Now this has changed: for a while the name field has been blank. Why?   This ...
  • Chris
  • Spotify
  • 1082 Views
  • 1 replies
  • 0 likes
  • 1082 Views
  • 1 replies
  • 0 likes

Spotify Won't Open Problem & Tempory Fix (Without Losing User Data)

PlanPremiumCountryTurkeyDeviceAsus Zenfone 3 (ZE552KL / 3 GB / 32 GB)Operating SystemAndroid Oreo My Question or IssueTwo days ago Spotify started to freeze on startup and I could fix the problem by clearing the app cache. Yesterday, the same problem...

  • Visitor
  • Plan Premium Country Turkey Device Asus Zenfone 3 (ZE552KL / 3 GB / 32 GB) Operating System Android Oreo   My Question or Issue Two days ago Spotify started to freeze on startup and I ...
  • 384 Views
  • 0 replies
  • 1 likes
  • 384 Views
  • 0 replies
  • 1 likes

ALL downloaded songs dissappear - Playlists exist but, button download is off

PlanPremiumCountryGermanyDevicebq Aquaris XOperating SystemAndroid 7.1.1My Question or IssueAll my playlists are fixed to download the songs to phone.All songs have a capacity of around 3 GBIt happend 3rd time that the wiper of ALL playlists for down...

  • Casual Listener
  • Plan Premium Country Germany Device bq Aquaris X Operating System Android 7.1.1 My Question or Issue All my playlists are fixed to download the songs to phone. All songs have a capacity of ...
  • 209 Views
  • 0 replies
  • 0 likes
  • 209 Views
  • 0 replies
  • 0 likes

Pas d'option stockage android

Ma version spotify est à jour, je suis sur Honor 8 et sous Android. Cependant, je n'ai pas d'option stockage dans les paramètres, ni d'égaliseur, à la différence d'autres smartphones utilisant la même version. Des solutions? J'ai également attribué l...

  • Newbie
  • Ma version spotify est à jour, je suis sur Honor 8 et sous Android. Cependant, je n'ai pas d'option stockage dans les paramètres, ni d'égaliseur, à la différence d'autres smartphones utilisant la mêm...
  • smol_mosher_one
  • Casual Listener
  • 1971 Views
  • 9 replies
  • 3 likes
  • 1971 Views
  • 9 replies
  • 3 likes

No audio when playing spotify on my Onkyp DPX1A output to USB

PlanPremiumCountry DeviceOnkyo DPX1AOperating SystemAndroid My Question or Issue No audio is coming out on my Onkyo DPX1A on the USB port when playing spotify. It works just fine if the audio is sent through Bluetooth

  • Newbie
  • Plan Premium Country   Device Onkyo DPX1A Operating System Android  My Question or Issue  No audio is coming out on my Onkyo DPX1A on the USB port when playing spotify.  ...
  • 515 Views
  • 0 replies
  • 1 likes
  • 515 Views
  • 0 replies
  • 1 likes

No new discover weekly

Hey guys, I've been using spotify premium for quite a while now and it's always worked perfectly. However today my discover weekly play list didn't update. Is there any way you could help me?

  • Newbie
  • Hey guys,    I've been using spotify premium for quite a while now and it's always worked perfectly. However today my discover weekly play list didn't update. Is there any way you could h...
  • 210 Views
  • 0 replies
  • 0 likes
  • 210 Views
  • 0 replies
  • 0 likes

Solved!! Syncing offline playlist to another device. very slow internet

PlanPremiumCountry NorwayDevice(iPhone 8 and Samsung Note Operating System(iOS 10 and Android.) My Question or Issue Hi. I am wondering if it's possible to sync my offline playlist to new phone when it arrives? Syncing my playlists over the internet ...

  • Casual Listener
  • Plan Premium Country  Norway Device (iPhone 8 and Samsung Note 😎 Operating System (iOS 10 and Android.)   My Question or Issue  Hi. I am wondering if it's possible to sync m...
  • Joe
  • Community Legend
  • 431 Views
  • 2 replies
  • 0 likes
  • 431 Views
  • 2 replies
  • 0 likes

suffle is bugged?

PlanPremiumCountry United States DeviceSamsung Galaxy Note 8Operating SystemAndroid oreo My IssueI have 3 playlist in my spotify:1) K-pop playlist2) J-pop playlist3) combination of both of playlist (playlist 1 and 2 combined)and playlist 3 is casuing...

  • Visitor
  • Plan Premium Country  United States  Device Samsung Galaxy Note 8 Operating System Android oreo   My Issue I have 3 playlist in my spotify: 1) K-pop playlist 2) J-pop playl...
  • user-removed
  • Not applicable
  • 368 Views
  • 1 replies
  • 0 likes
  • Android
    bug
    Suffle
  • 368 Views
  • 1 replies
  • 0 likes

Spotify crashes

hey I was just wondering what’s wrong with my Spotify like when I play a song I and I go to a another app it’s doesnt let me pause or change the song it just stays stuck but it’s keeps playing the song and it changes the song but I can’t do by clicki...

  • Newbie
  • hey I was just wondering what’s wrong with my Spotify like when I play a song I and I go to a another app it’s doesnt let me pause or change the song it just stays stuck but it’s keeps playing the so...
  • 273 Views
  • 0 replies
  • 0 likes
  • 273 Views
  • 0 replies
  • 0 likes

Continually stops playing on certain songs

PlanPremiumCountryUSA DeviceLGV30Operating SystemWhatever the newest LG Android update is called My Question or Issue I have had this problem for over a year. I actually cancelledy premium on my last phone because it was so annoying. Well bought a ne...

  • Newbie
  •   Plan Premium Country USA   Device LGV30 Operating System Whatever the newest LG Android update is called   My Question or Issue  I have had this problem for over a y...
  • 246 Views
  • 0 replies
  • 1 likes
  • 246 Views
  • 0 replies
  • 1 likes

Music stops playing when screen goes to sleep

The music stops as soon as my phone screen goes to sleep or I hit the home button for another app. This is a new problem that started today and I’ve never experienced it in my many years of using Spotify Premium on my iPhone. I play music and use my ...

  • Newbie
  • The music stops as soon as my phone screen goes to sleep or I hit the home button for another app.     This is a new problem that started today and I’ve never experienced it in my many ye...
  • Joe
  • Community Legend
  • 976 Views
  • 1 replies
  • 0 likes
  • 976 Views
  • 1 replies
  • 0 likes

Spotify not supported in my location

PlanFreeCountry Guernsey (within the uk)DeviceSamsung galaxy s8 Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueRecently bought a new phone. I have gone to download the spotify app through the play store however I'm unable...

  • Newbie
  • Plan Free Country  Guernsey (within the uk) Device Samsung galaxy s8   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Recently bought a...
  • Joe
  • Community Legend
  • 276 Views
  • 1 replies
  • 0 likes
  • 276 Views
  • 1 replies
  • 0 likes

"Extreme" streaming setting replaced with "very high" setting in premium

PlanPremiumCountryUSADeviceSamsung Galaxy Note 5Operating SystemAndroid 7.0 very recently switched to a non facebook account. Spotify Support was extremly helpful with the move over. I noticed that in the app settings, the "extreme" setting for strea...

  • Regular
  • Plan Premium Country USA Device Samsung Galaxy Note 5 Operating System Android 7.0   very recently switched to a non facebook account. Spotify Support was extremly helpful with the move...
  • Joe
  • Community Legend
  • 4231 Views
  • 2 replies
  • 1 likes
  • 4231 Views
  • 2 replies
  • 1 likes

Saved Music Issues

PlanFreeCountry USAndroid My Question or Issue I had a large saved songs list and I frequently used for work, with the new update i've lost access to it. I only have the small favorites playlist with a few songs that constantly repeat... I had a larg...

  • Newbie
  • Plan Free Country US Android  My Question or Issue  I had a large saved songs list and I frequently used for work, with the new update i've lost access to it. I only have the small fav...
  • 230 Views
  • 0 replies
  • 0 likes
  • 230 Views
  • 0 replies
  • 0 likes

Having issues with shufe feature

PlanFree/PremiumCountry Philippines Operating SystemAndroid Nougat My Question or Issue Hello can anyone help me? Im having issue with the shuffle feature, it keeps toggling off when i pressed it. It is getting annoying.. Pls help thanks!

  • Casual Listener
  • Plan Free/Premium Country  Philippines   Operating System Android Nougat   My Question or Issue  Hello can anyone help me? Im having issue with the shuffle feature, ...
  • Ruvie96
  • Casual Listener
  • 262 Views
  • 1 replies
  • 0 likes
  • 262 Views
  • 1 replies
  • 0 likes

Playlist Not Downloading

PlanPremiumCountry USADeviceSamsung Galaxy J7 Sky ProOperating SystemAndroid 7.0 My Question or Issue Hello, so yesterday my spotify app on android crashed and refused to reopen, was just a black screen no music nothing. So I followed the troubleshoo...

  • Newbie
  • Plan Premium Country  USA Device Samsung Galaxy J7 Sky Pro Operating System Android 7.0   My Question or Issue   Hello, so yesterday my spotify app on android crashed and re...
  • 215 Views
  • 0 replies
  • 0 likes
  • 215 Views
  • 0 replies
  • 0 likes

Spotify suddenly using WAY too much data

PlanPremiumCountry UKDeviceHuawei P9Operating SystemAndroid My Question or Issue On a few occasions in the last week my data usage has shot up a lot for no reason. Spotify has used 100mb today for about half an hour of streaming at normal streaming q...

  • Newbie
  • Plan Premium Country  UK Device Huawei P9 Operating System Android   My Question or Issue  On a few occasions in the last week my data usage has shot up a lot for no reason. ...
  • 752 Views
  • 0 replies
  • 1 likes
  • 752 Views
  • 0 replies
  • 1 likes