Searching reports that there's no internet connection while playing music not in cache

[springbok]

When I use Spotify search on my Android 8 phone, I get the notification that there are no offline results for the search string, and that I should go online. At the same time I'm playing music. Now you may think that this music is in the cache, but I just deleted the complete cache. After playing several songs I see it grow with about 4MB per song, so it has an internet connection. I've tried this several times.

How can I get Spotify search to work again?

[JulianA_Bogota]

Hey @springbok, thanks for writing!

Just to check, we'd like to know if you've tried the following steps:

• Remove your offline devices from here.
• Give Spotify a clean reinstall.
• Switched your device off/on.
• Check if the app behaves the same on WiFi and mobile connection.

Giving these a try could bring everything back to normal.

We hope this helps. Have an amazing day 🙂