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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

396809 Views

547 replies

35 likes

Account
Free
  • 396809 Views
  • 547 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8471 Views

0 replies

7 likes

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  • 7 likes

Superuser Contribution Spotify keeps stoppin gon Android LG G5

PlanPremiumCountryUK DeviceLG G5 phoneOperating SystemAndroid v.7.0 - V20r-234-10, Patch level 1 April 2018Spotify version v.8.4.63.584 armV7 My Question or Issueover the last couple of months or so, Spotify randomly stops playback while my phone's l...

Casual Listener

Plan Premium Country UK  Device LG G5 phone Operating System Android v.7.0 - V20r-234-10, Patch level 1 April 2018 Spotify version  v.8.4.63.584 armV7   My Question or Issue...

Alfredo

Roadie

609 Views

1 replies

0 likes

  • 609 Views
  • 1 replies
  • 0 likes

Superuser Contribution Weird issue

PlanPremiumCountryUSA DeviceSamsung Galaxy 8+, Microsoft SurfacebookOperating SystemAndroid Oreo, Windows 10 Lately, when I'm listening to my songs on shuffle, an old Rammstein song will come on. When I reach for the Skip button I accidentally turn t...

Newbie

Plan Premium Country USA   Device Samsung Galaxy 8+, Microsoft Surfacebook Operating System Android Oreo, Windows 10   Lately, when I'm listening to my songs on shuffle, an o...

SergioDavid

Roadie

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
  • 0 likes

Shuffle button not showing on now playing view

I'm listening to the discover weekly playlist and do not see any way to turn off shuffle. When I click the now playing view, where the crossed arrows used to be it now shows a heart on the left and a crossed O on the right. How do you turn off shuffl...

Newbie

I'm listening to the discover weekly playlist and do not see any way to turn off shuffle. When I click the now playing view, where the crossed arrows used to be it now shows a heart on the left and a...

Joe

Community Legend

1154 Views

2 replies

0 likes

  • 1154 Views
  • 2 replies
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Superuser Contribution Spotify Playlist Filter Not Working in Version 8.4.64.555

PlanFreeCountry USADeviceAndroidOperating SystemAndroid My Issue Iv'e seen people's playlist filter got fixed in the 5. something update but my spotify has the latest (8.4.64.555) and my PLaylist Filter is completely gone. I checked by swiping up and...

Newbie

Plan Free Country  USA Device Android Operating System Android   My Issue  Iv'e seen people's playlist filter got fixed in the 5. something update but my spotify has the...

SergioDavid

Roadie

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes

Superuser Contribution E6653 sony locks up on start

PlanPremium Country ukDeviceSony Xperia Z5 E6653Operating system Android 7.1.1I have had too disable Spotify as after latest update when my phone restarts Spotify starts automatically streaming and seems to create havoc with my lock screen.I have ide...

Regular

Plan Premium  Country  uk Device Sony Xperia Z5 E6653 Operating system   Android 7.1.1 I have had too disable Spotify as after latest update when my phone restarts Spotify...

SergioDavid

Roadie

546 Views

1 replies

0 likes

Sony Xperia
Spotify prevents log on
  • 546 Views
  • 1 replies
  • 0 likes

Spotify (connect?) is eating my battery.

Today, 2nd Aug. 18, I updated my Spotify app to the latest version which was released in the last couple of days. Since the new version was installed Spotify is always running in the background and launching a mini player everytime I play something i...

Newbie

Today, 2nd Aug. 18, I updated my Spotify app to the latest version which was released in the last couple of days. Since the new version was installed Spotify is always running in the background and l...

Jose_M

Spotify Star

447 Views

1 replies

1 likes

  • 447 Views
  • 1 replies
  • 1 likes

Superuser Contribution Se pausa cuando bloque o inicio otra aplicación

Tengo problemas al bloquear el celular me apaga la música antes no pasaba, al ir al inicio ocurre lo mismo, cual es la solución PlanPremiumCountry Colombia DeviceHuawei p Smart Operating SystemAndroid Oreo My Question or Issue

Newbie

Tengo problemas al bloquear el celular me apaga la música antes no pasaba, al ir al inicio ocurre lo mismo, cual es la solución  Plan Premium Country  Colombia  Device Huawei p S...

SergioDavid

Roadie

323 Views

1 replies

0 likes

  • 323 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issue with downloaded Local Files

PlanPremiumCountryArgentinaDeviceSamsung Galaxy J1Operating SystemAndroid 4.4.4 (KitKat) My Question or IssueI downloaded a playlist using some Local Files from my computer to my phone. They took a really long time before the download started, but th...

Casual Listener

Plan Premium Country Argentina Device Samsung Galaxy J1 Operating System Android 4.4.4 (KitKat)   My Question or Issue I downloaded a playlist using some Local Files from my computer t...

SergioDavid

Roadie

375 Views

1 replies

0 likes

  • 375 Views
  • 1 replies
  • 0 likes

I can't loop my playlists

PlanFreeCountryUnited StatesDeviceMotorolaOperating SystemAndroidMy Question or Issue Im trying to play my music on my phone, but instead of looping the playlist or artist, it'll play through, and then just stop at the first song. Is there a way to f...

Newbie

Plan Free Country United States Device Motorola Operating System Android My Question or Issue  Im trying to play my music on my phone, but instead of looping the playlist or artist, it'...

Billy-J

Spotify Star

1138 Views

1 replies

0 likes

  • 1138 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify App loses settings

PlanPremiumCountry GermanyDeviceSamsung Galaxy S7 Operating SystemAndroid 8.0.0 My Question or Issue Hi, Since I updated my Galaxy S7 to Android 8, my Spotify App loses settings quite often. Music Quality switches fron high to automatic and I always ...

Casual Listener

Plan Premium Country  Germany Device Samsung Galaxy S7   Operating System Android 8.0.0   My Question or Issue   Hi,  Since I updated my Galaxy S7 to Android 8, ...

Fak3V

Casual Listener

966 Views

3 replies

3 likes

  • 966 Views
  • 3 replies
  • 3 likes

Superuser Contribution App plays instead of desktop

Plan: PremiumCountry: US DevicePixel 2 XL, and Macbook Pro mid 2015)Operating System(OS X High Sierra, Android 8.1.0) Spotify, you woke my one month old son up. He was being extra extra fussy and so I sat with him in the nursery playing a lullaby on ...

Visitor

Plan: Premium Country: US   Device Pixel 2 XL, and Macbook Pro mid 2015) Operating System (OS X High Sierra, Android 8.1.0)   Spotify, you woke my one month old son up.  ...

GCWright

Gig Goer

1418 Views

10 replies

0 likes

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  • 10 replies
  • 0 likes

I can't delete the data of Spotify

PlanPremiumCountry France My Question or IssueHi,I have a problem with Spotify's data. I have download a big playlist on my phone who take all the space on my phone memory. So I tried to uninstall Spotify to get my memory back. But now Spotify is uni...

Casual Listener

Plan Premium Country  France     My Question or Issue Hi, I have a problem with Spotify's data. I have download a big playlist on my phone who take all the space on my phone me...

Jose_M

Spotify Star

2379 Views

4 replies

0 likes

  • 2379 Views
  • 4 replies
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Superuser Contribution Spotify closed itself after going tot the current playing song

PlanPremiumCountry NetherlandsDeviceAcerOperating SystemAndroid (4.4.2) My Question or Issue After An update met Spotify relaunches itself and stops playing the current song after i wanted to go to the current playing song. Opening Spotify itself doe...

Casual Listener

Plan Premium Country  Netherlands Device Acer Operating System Android (4.4.2)   My Question or Issue  After An update met Spotify relaunches itself and stops playing the cur...

tomsat50

Music Fan

932 Views

8 replies

1 likes

  • 932 Views
  • 8 replies
  • 1 likes

does shuffle even work on the free version

Becauase it really feels like It doesn't do it at all if you wanna reshuffle your playlist or whatever. When ever i want to actually shuffle i have to erase the data and start over and shuffle it again so it an make a new playlist. It's really frustr...

Roadie

Becauase it really feels like It doesn't do it at all if you wanna reshuffle your playlist or whatever.  When ever i want to actually shuffle i have to erase the data and start over and shuffle ...

lumster49

Roadie

712 Views

6 replies

0 likes

  • 712 Views
  • 6 replies
  • 0 likes

Superuser Contribution Blank screen after tapping the music player bar at the bottom

That's my problem. Whenever I try to touch it, the app show nothing but a beautiful grey screen. After a while the app crash and close. Also when there's an ad, whether I choose to watch it or skip it, the app will crash. I rebooted my phone, reinsta...

Regular

That's my problem. Whenever I try to touch it, the app show nothing but a beautiful grey screen. After a while the app crash and close. Also when there's an ad, whether I choose to watch it or skip i...

Alfredo

Roadie

655 Views

4 replies

0 likes

  • 655 Views
  • 4 replies
  • 0 likes

My Spotify Will Not Stop Allowing Someone Else to Take Over My Account

PlanPremiumCountry USDeviceGalaxy Note 8Operating SystemAndroid 8.0.0 My Question or IssueA while back, my Spotify started connecting to another device and allowing them to control music and play it on their device. The device is tagged PS4-475. I've...

Newbie

Plan Premium Country  US Device Galaxy Note 8 Operating System Android 8.0.0     My Question or Issue A while back, my Spotify started connecting to another device and allow...

Noah

Spotify Star

346 Views

1 replies

0 likes

  • 346 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify streaming on bmw not working.

PlanPremiumCountry United kingdomSamsung galaxy s8Operating SystemAndroid Oreo My Question or Issue Streaming of spotify over usb using the connected app used to work. This now no longer works once ive updated to android oreo (8.0). Ive tried using m...

Newbie

Plan Premium Country  United kingdom Samsung galaxy s8 Operating System Android Oreo   My Question or Issue  Streaming of spotify over usb using the connected app used to...

SergioDavid

Roadie

645 Views

1 replies

0 likes

  • 645 Views
  • 1 replies
  • 0 likes

Superuser Contribution Alle Lieder gelöscht

Hallo,Ich habe den "Herunterladen Hebel " grundsätzlich bei meinen "Songs" aktiviert. Also wenn ich ein neues Lied hinzufüge wird dieses automatisch auch heruntergeladen weil der "Download Hebel" ja so eingestellt ist dass es alle lieder immer herunt...

Regular

Hallo, Ich habe den "Herunterladen Hebel " grundsätzlich bei meinen "Songs" aktiviert. Also wenn ich ein neues Lied hinzufüge wird dieses automatisch auch heruntergeladen weil der "Download Hebel" j...

SergioDavid

Roadie

11377 Views

1 replies

0 likes

  • 11377 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error en la descarga

PlanPremiumCountryMexico Device(Motorola, Moto G5S Plus)Operating System(Android 7.1.1) My Question or Issue El dia de hoy (en que estoy publicando este post) compre una tarjeta de premium con plazo de 6 meses, lo primero que quize hacer fue descarga...

Newbie

  Plan Premium Country Mexico   Device (Motorola, Moto G5S Plus) Operating System (Android 7.1.1)   My Question or Issue  El dia de hoy (en que estoy publicando este p...

SergioDavid

Roadie

648 Views

1 replies

0 likes

  • 648 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Using Up Internal and SD Card Storage Even When Deleted

So I've been having memory issues, similar to a lot of people, yet which I'm yet to find a solution for. I have a 16GB memory card and 16GB internal storage on my Samsung android phone. Spotify had been saving to my internal memory, but that was full...

Newbie

So I've been having memory issues, similar to a lot of people, yet which I'm yet to find a solution for. I have a 16GB memory card and 16GB internal storage on my Samsung android phone. Spotify had b...

SergioDavid

Roadie

668 Views

1 replies

0 likes

  • 668 Views
  • 1 replies
  • 0 likes