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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6988 Views

0 replies

7 likes

  • 6988 Views
  • 0 replies
  • 7 likes

Solved!! Customize volume on phone

PlanFreeCountry GermanyDeviceRazer PhoneOperating SystemAndroid 8.1 My Question or IssueI want to customize the volume of spotify but I also want that not my full device is getting louder/quiter. I only want that Spotify is louder/quiter but the rest...

Newbie

  Plan Free Country  Germany Device Razer Phone Operating System Android 8.1   My Question or Issue I want to customize the volume of spotify but I also want that not my ful...

Noah

Spotify Star

666 Views

1 replies

0 likes

  • 666 Views
  • 1 replies
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Can not play the song "My Face" by Biga Ranx, the application skips to the next song

Hi, I have a student subscription, from Android phone (Samsung S4 Value Edition, gt-i9515) I can not play the song "My Face" by Biga Ranx. The application plays all the songs of the album "1988", but not this song in particular.I tried to play this s...

Newbie

Hi,   I have a student subscription, from Android phone (Samsung S4 Value Edition, gt-i9515) I can not play the song "My Face" by Biga Ranx. The application plays all the songs of the album "1...

TheBarthoLi

Roadie

450 Views

1 replies

0 likes

  • 450 Views
  • 1 replies
  • 0 likes

Uploading album

Hi all may have already been asked but I have a album on my Samsung galaxy note 8 android and was wondering how to upload to my Spotify account which is premium family I need help to upload it

Newbie

Hi all may have already been asked but I have a album on my Samsung galaxy note 8 android and was wondering how to upload to my Spotify account which is premium family I need help to upload it  ...

Loxer

Community Legend

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
  • 0 likes

Stuck app in android

PlanPremiumCountryIsrael DeviceOnepluse 5TOperating SystemAndroid 8.1.0 My Question or IssueWhen I search for a song and then press the track to turn it on, the whole app gets stuck Please help me

Regular

Plan Premium Country Israel  Device Onepluse 5T Operating System Android 8.1.0   My Question or Issue When I search for a song and then press the track to turn it on, the whole ap...

wanpela

Newbie

1246 Views

3 replies

1 likes

  • 1246 Views
  • 3 replies
  • 1 likes

Notification Bar

Why is it when I pause my music, the playback bat disappears from my notification bar. Help. It's frustrating

Regular

Why is it when I pause my music, the playback bat disappears from my notification bar. Help. It's frustrating 

Loxer

Community Legend

831 Views

5 replies

0 likes

  • 831 Views
  • 5 replies
  • 0 likes

Sync shazam with spotify problem

PlanFreeCountrySerbia DeviceHuawei P9 lite mini (SLA-L02C432B152)Operating SystemAndroid 7.0 My Question or Issue How can i connect my shazam to my spotify so i can get all my shazamed stracks in spotify playlist? There is a playlist on spotify calle...

Casual Listener

Plan Free Country Serbia   Device Huawei P9 lite mini (SLA-L02C432B152) Operating System Android 7.0   My Question or Issue  How can i connect my shazam to my spotify s...

Joe

Community Legend

1328 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! Bad sound in car

Hello, Hope you can help. I use a Huawei p20 pro and I have a 13 plate Vauxhall Corsa that has an aux output. When I connect it up it's as if you can hear the music but not the voices. When I go into the settings there isn't an equaliser so not sure ...

Casual Listener

Hello,   Hope you can help. I use a Huawei p20 pro and I have a 13 plate Vauxhall Corsa that has an aux output. When I connect it up it's as if you can hear the music but not the voices. When ...

emmzinscotland

Casual Listener

1437 Views

2 replies

0 likes

  • 1437 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Family member logging out/deleting offline files

PlanPremiumCountryCzech Republic DeviceXiaomi Redmi 4AOperating SystemAndroid 7 My Question or Issue Hello my wife is in my Spotify Family and she has got a problem that Spotify on her phone logs her out and deletes all her offline music. I checket h...

Newbie

Plan Premium Country Czech Republic   Device Xiaomi Redmi 4A Operating System Android 7   My Question or Issue   Hello my wife is in my Spotify Family and she has got a pro...

SergioDavid

Roadie

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

Playlist

Como faço para colocar o filtro de últimas músicas adicionadas na Playlist como ordem padrão da Playlist?Plan PremiumCountry Brasil DeviceSamsung J7 PrimeOperating SystemAndroid

Newbie

Como faço para colocar o filtro de últimas músicas adicionadas na Playlist como ordem padrão da Playlist? Plan Premium Country  Brasil  Device Samsung J7 Prime Operating System ...

Bittencourt

Spotify Star

409 Views

1 replies

0 likes

Samsung
  • 409 Views
  • 1 replies
  • 0 likes

Can no longer play a song from search results after pressing thumbs down on it in a radio station

PlanPremiumCountryUnited KingdomDeviceOneplus ThreeOperating SystemAndroid 8.0.0 My Question or IssueI'm using Spotify 8.4.60.701 armV7.I searched for "This is America" by Childish Gambino, and it came up in my search results, so I pressed the result...

Casual Listener

Plan Premium Country United Kingdom Device Oneplus Three Operating System Android 8.0.0   My Question or Issue I'm using Spotify 8.4.60.701 armV7. I searched for "This is America...

jacharaka

Casual Listener

1171 Views

1 replies

0 likes

bug android
radio controls
search bug
  • 1171 Views
  • 1 replies
  • 0 likes

Superuser Contribution Listening to songs

I can't listen to songs but before I could, every song is grey and I can't skip musicPlanFreeCountryCroatiaDeviceSamsung Galaxy A5 2016Operating System Android 5.1.1 LollipopMy Question or IssueHow can I listen to songs when that is happening?

Newbie

I can't listen to songs but before I could, every song is grey and I can't skip music Plan Free Country Croatia Device Samsung Galaxy A5 2016 Operating System  Android 5.1.1 Lollipop My...

SergioDavid

Roadie

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [Android auto] Can't load library when offline

PlanPremiumCountryGermany DeviceGalaxy Note 8Operating SystemAndroid 8.0, Spotify 8.4.60.741, Android Auto 3.3.582064 My Question or Issue It used to be possible to open the library while offline on Android Auto. Since a couple of weeks this doesn't ...

Casual Listener

Plan Premium Country Germany   Device Galaxy Note 8 Operating System Android 8.0, Spotify 8.4.60.741, Android Auto 3.3.582064   My Question or Issue  It used to be possible ...

jlhardegen

Casual Listener

4238 Views

5 replies

0 likes

auto
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  • 5 replies
  • 0 likes

Superuser Contribution Rostam - half light Chromecast issue

Hi, when I play the song half light by rostam and send it to my Chromecast it skips to the next song after 30 seconds. This doesn't happen if I'm not using Chromecast, and doesnt happen on any other songs

Casual Listener

Hi, when I play the song half light by rostam and send it to my Chromecast it skips to the next song after 30 seconds. This doesn't happen if I'm not using Chromecast, and doesnt happen on any other ...

SergioDavid

Roadie

346 Views

1 replies

0 likes

  • 346 Views
  • 1 replies
  • 0 likes

Sharing songs through Facebook messenger

PlanPremiumCountryU.S.DeviceGalaxy S9+Operating SystemAndroid Oreo My Question or Issue Everytime a friend shares a song through Facebook messenger and I click on the song, messenger will open Spotify but Spotify will not take me to the location of t...

Casual Listener

Plan Premium Country U.S. Device Galaxy S9+ Operating System Android Oreo   My Question or Issue  Everytime a friend shares a song through Facebook messenger and I click on the so...

4798 Views

0 replies

6 likes

  • 4798 Views
  • 0 replies
  • 6 likes

Spotify bugging out

PlanPremiumCountry NorwayDevice(, Samsung Galaxy s7 edge)Operating System(Android.) My Question or Issue The app randomly starts up. Doesn't close when I want it to. Stops mid song and freezes so I can't pause, close, change song or anything. It simp...

Newbie

Plan Premium Country  Norway Device (, Samsung Galaxy s7 edge) Operating System (Android.)   My Question or Issue  The app randomly starts up. Doesn't close when I want it to...

1295 Views

0 replies

0 likes

  • 1295 Views
  • 0 replies
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Latest update Android pixel xl

PlanFree/PremiumCountry USADevicePixel XLOperating System Android Oreo 8.1My Question or Issue Please fix the issues in the latest update on Spotify. I just got done saying how reliable Spotify is. But the latest update has really been screwy. I am a...

Newbie

Plan Free/Premium Country  USA Device Pixel XL Operating System  Android Oreo 8.1 My Question or Issue  Please fix the issues in the latest update on Spotify. I just got done ...

Loxer

Community Legend

465 Views

1 replies

0 likes

  • 465 Views
  • 1 replies
  • 0 likes

You've reached a limit on active subscriptions per mobile number

PlanFreeCountry MalaysiaDeviceSamsung j7+Operating SystemAndroid Nugget My Question or IssueCan't subscribe because it tells me this

Newbie

Plan Free Country  Malaysia Device Samsung j7+ Operating System Android Nugget   My Question or Issue Can't subscribe because it tells me this

Loxer

Community Legend

1457 Views

1 replies

0 likes

  • 1457 Views
  • 1 replies
  • 0 likes

Facebook login issue

I downloaded the latest version and when I try to login with my facebook account I write my email adress and my password but when it logs in and instead of getting the message asking me if i want to connect my account to spotify its just turns white ...

Newbie

I downloaded the latest version and when I try to login with my facebook account I write my email adress and my password but when it logs in and instead of getting the message asking me if i want to ...

Loxer

Community Legend

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
  • 0 likes

Playlist is there a way I can put my playlist in order of the date I put them ?

PlanFree/Premium DeviceGalaxy 6 My Question or Issue Playlist is there a way I can put my playlist in order of the date I put them ?

Casual Listener

Plan Free/Premium   Device Galaxy 6   My Question or Issue  Playlist is there a way I can put my playlist in order of the date I put them ?  

Loxer

Community Legend

942 Views

4 replies

0 likes

  • 942 Views
  • 4 replies
  • 0 likes

Solved!! Why do I have to keep logging in

Every time I try running Spotify on my Galaxy 9 it requires me to login to the Amazon App Store. Why can't it remember me, this is getting irritating. There is no check mark to set "remember me" anywhere on the Spotify app or AppStore app.Please help...

Newbie

Every time I try running Spotify on my Galaxy 9 it requires me to login to the Amazon App Store.  Why can't it remember me, this is getting irritating. There is no check mark to set "remember me...

Loxer

Community Legend

2978 Views

1 replies

0 likes

  • 2978 Views
  • 1 replies
  • 0 likes