Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
115333 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Roadie
231828 Views
148 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
591412 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
485784 Views
580 replies
42 likes
PlanPremiumCountry Chile DeviceSamsung Galaxy 8Operating SystemAndroid Oreo My Question or IssueEstimados, Hace un tiempo tenia una función que me permitia escuchar solo el coro de la canción, esto lo podía hacer presionando la canción que quería esc...
Plan Premium Country Chile Device Samsung Galaxy 8 Operating System Android Oreo My Question or Issue Estimados, Hace un tiempo tenia una función que me permi...
Roadie
824 Views
1 replies
0 likes
PlanPremiumCountryNetherlandsDeviceOnePlus 6, 128gb 8gb RAMOperating SystemAndroid 8.1.0 My Question or Issue Hey, When connecting to a bluetooth device such as my Bose QC II 35, JBL Charge 3 or Trust Fiesta Plus, the notification with controls (paus...
Plan Premium Country Netherlands Device OnePlus 6, 128gb 8gb RAM Operating System Android 8.1.0 My Question or Issue Hey, When connecting to a bluetooth device such as...
Casual Listener
886 Views
1 replies
1 likes
PlanPremiumCountryUSADeviceGalaxy Note 8Operating SystemOreo My Question or IssueI've been having many issues with my Spotify lately. Let me go over them and see if anyone else has these issues. The first one is that I can't download music over WiFi....
Plan Premium Country USA Device Galaxy Note 8 Operating System Oreo My Question or Issue I've been having many issues with my Spotify lately. Let me go over them and see if anyone el...
Songwriter
2121 Views
10 replies
0 likes
I used the spotify premium for some time now and I usually listen to music with the 3.5mm jacks, but after this last update the sound is without any quality, without any kind of bass. It's like listening to music, with some very poor quality speakers...
I used the spotify premium for some time now and I usually listen to music with the 3.5mm jacks, but after this last update the sound is without any quality, without any kind of bass. It's like liste...
Spotify Star
13210 Views
3 replies
0 likes
PlanPremiumCountry EspañaDeviceSamsung Galaxy S8Operating SystemAndroid Oreo My Question or Issue Desde hará 3 semanas que la música se escucha con pequeños cortes y chasquidos, incluso la música con calidad extrema. Como comprenderán, pagar por un s...
Plan Premium Country España Device Samsung Galaxy S8 Operating System Android Oreo My Question or Issue Desde hará 3 semanas que la música se escucha con peq...
Casual Listener
1222 Views
3 replies
2 likes
This has been brewing inside me for a long time. I've been a premium member for about two years because honestly, the service for the price is hard to beat. But for well over a year, the app is horrendous. It's become exacerbated because I've been li...
This has been brewing inside me for a long time. I've been a premium member for about two years because honestly, the service for the price is hard to beat. But for well over a year, the app is horre...
Songwriter
743 Views
1 replies
1 likes
My Question or Issue When i am playing music with my BT headsett (KYGO A9 600) the songs stops playing most of the time. It can play trough 3 or 4 songs and midway in the 4th song it will just stop. I have to unlock the phone and go the the app and r...
My Question or Issue When i am playing music with my BT headsett (KYGO A9 600) the songs stops playing most of the time. It can play trough 3 or 4 songs and midway in the 4th s...
Regular
4104 Views
8 replies
1 likes
PlanPremiumCountry Finland Operating SystemAndroid huawei 8 My Question or Issue My spotify doesn't play music anymore normal.. it used to work just fine but now i can play around max. 10minutes music and it stops playing. Settings should be ok and i...
Plan Premium Country Finland Operating System Android huawei 8 My Question or Issue My spotify doesn't play music anymore normal.. it used to work just fine but now...
Spotify Star
444 Views
1 replies
0 likes
PlanPremium FamilyDeviceSamsung Galaxy S8Operating SystemAndroid 8.0.0 My Question>I added local files to my playlist on desktop>Said playlist is downloaded on both desktop and android phone>Local files playing fine on said playlist on desktop>Local ...
Plan Premium Family Device Samsung Galaxy S8 Operating System Android 8.0.0 My Question >I added local files to my playlist on desktop >Said playlist is downloaded on both deskt...
Roadie
859 Views
5 replies
0 likes
My Question or Issue If i am correct, i belive i started paying spotify money so that i can listen to songs offline? If that is the case then why the **bleep** are some songs occasionally undownloaded from my phone? I get a notification at the top of...
My Question or Issue If i am correct, i belive i started paying spotify money so that i can listen to songs offline? If that is the case then why the **bleep** are some songs occasionally un...
Roadie
542 Views
1 replies
1 likes
PlanPremiumCountryMéxico DeviceHTC Desire 530Operating SystemAndroid 6 I've downloaded a couple songs, (they have the green arrow) but when i go offline mode they wont play. i already uninstall the app, clean the offline devices, reinstall the app bu...
Plan Premium Country México Device HTC Desire 530 Operating System Android 6 I've downloaded a couple songs, (they have the green arrow) but when i ...
Spotify Star
684 Views
3 replies
0 likes
Since two years (I think so) and on different android phones I always get the GUI from Apple iOS when I correctly download and install the spotify app from the Google play store. So guys what's wrong with my settings or your a/b tests?Thanks for your...
Since two years (I think so) and on different android phones I always get the GUI from Apple iOS when I correctly download and install the spotify app from the Google play store. So guys what's wrong...
Roadie
1013 Views
3 replies
0 likes
Hi, I have a student subscription, from Android phone (Samsung S4 Value Edition, gt-i9515) I can not play the song "My Face" by Biga Ranx. The application plays all the songs of the album "1988", but not this song in particular.I tried to play this s...
Hi, I have a student subscription, from Android phone (Samsung S4 Value Edition, gt-i9515) I can not play the song "My Face" by Biga Ranx. The application plays all the songs of the album "1...
Roadie
577 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceSamsung Galaxy S7 and Windows 10 DesktopOperating SystemAndroid Oreo/Windows 10 My Question or IssueLast summer someone phished my account or something (I've always been pretty good at recognizing sketchy phishing attempts ...
Plan Premium Country USA Device Samsung Galaxy S7 and Windows 10 Desktop Operating System Android Oreo/Windows 10 My Question or Issue Last summer someone phished my account or ...
Roadie
519 Views
1 replies
0 likes
PlanPremiumCountry SpainDeviceLg G6Operating SystemAndroid My Question or Issue It's possible to make an option for download all my playlist at one time? Every time I reinstall Spotify i must go downloading my playlists one by one... It will be great...
Plan Premium Country Spain Device Lg G6 Operating System Android My Question or Issue It's possible to make an option for download all my playlist at one time? Ever...
Roadie
606 Views
1 replies
0 likes
Hey, I have a problem with some specific songs and is really annoying, I've tried many things to fix it and the problem still showing, basically, the songs at some specific points they sound distorted and cutted, sounds really bad and what's interest...
Hey, I have a problem with some specific songs and is really annoying, I've tried many things to fix it and the problem still showing, basically, the songs at some specific points they sound distorte...
Composer
912 Views
4 replies
0 likes
PlanPremiumCountry México DeviceSonyOperating SystemAndroid My Question or Issue I can't reproduce videos,it says it fails
Plan Premium Country México Device Sony Operating System Android My Question or Issue I can't reproduce videos,it says it fails
Spotify Star
786 Views
1 replies
0 likes
PlanPremiumCountry DEDeviceOnePlus 5Operating System Android Oreo My Question or IssueDuring the last major UI update of the Android app, one very misleading and incorrect translation was introduced.In the podcast section you used "Folgen herunterlad...
Plan Premium Country DE Device OnePlus 5 Operating System Android Oreo My Question or Issue During the last major UI update of the Android app, one very misl...
Roadie
412 Views
1 replies
0 likes
In the app, in the favorites song section i had 7000 songs now its in 1000. Is this a glitch going on or what.
In the app, in the favorites song section i had 7000 songs now its in 1000. Is this a glitch going on or what.
Spotify Star
840 Views
5 replies
0 likes
Good Morning Everyone! My Spotify app updated last night, and, much to my unpleasant surprise, all my playlists are now re-sorted by artist and album! I've tried re-sorting every which way, but I can't get them back to artist and song title. I don't ...
Good Morning Everyone! My Spotify app updated last night, and, much to my unpleasant surprise, all my playlists are now re-sorted by artist and album! I've tried re-sorting every ...
Roadie
632 Views
1 replies
0 likes
