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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

Viktor_k83

Casual Listener

207518 Views

137 replies

10 likes

Android
autoplay
bluetooth
  • 207518 Views
  • 137 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

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Anne-Mette

Visitor

555267 Views

78 replies

3 likes

  • 555267 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

460027 Views

575 replies

39 likes

Account
Free
  • 460027 Views
  • 575 replies
  • 39 likes

Solved!!Superuser Contribution Notification bar with controls and "running in background"

DeviceOnePlus 3Operating SystemAndroid 8.0.0 OxygenOS 5.0.4 My Question or IssueHey, so for about a month or so Spotify acts weirdly. It doesn't show the notification bar in the notifications nor on lockscreen with controls for the player. But when I...

Casual Listener

Device OnePlus 3 Operating System Android 8.0.0 OxygenOS 5.0.4   My Question or Issue Hey, so for about a month or so Spotify acts weirdly. It doesn't show the notification bar in the noti...

Alfredo

Roadie

3686 Views

3 replies

0 likes

  • 3686 Views
  • 3 replies
  • 0 likes

Spotify holding my storage hostage

PlanPremiumCountry BrazilDeviceSamsung Galaxy J7Operating SystemAndroid 7.0 My Question or Issue The Spotify app on my phone just decided it didn't want to recognize the 15GB of files it had saved on my phone. The app won't read them, it won't delete...

Newbie

Plan Premium Country  Brazil Device Samsung Galaxy J7 Operating System Android 7.0   My Question or Issue  The Spotify app on my phone just decided it didn't want to recogniz...

evo4g63t

Roadie

1314 Views

2 replies

0 likes

  • 1314 Views
  • 2 replies
  • 0 likes

SD Card reads/writes lock up the last two versions of Spotify

Premium/LG v20/Nougat I've got an issue of songs randomly not playing and locking up the program. This all started 2 updates ago. Also fails to refresh the listings of playlists (only shows song names not artist). Now I suspected its a faulty sd card...

Roadie

Premium/LG v20/Nougat   I've got an issue of songs randomly not playing and locking up the program. This all started 2 updates ago. Also fails to refresh the listings of playlists (only shows ...

evo4g63t

Roadie

1097 Views

2 replies

0 likes

  • 1097 Views
  • 2 replies
  • 0 likes

Superuser Contribution Stops playing radio after a couple songs

PlanPremiumCountry US DeviceSony xperia xa1 ultra Operating SystemAndroid oreo My Question or IssueI will start a radio with anything, let's say a song radio. It'll play a few songs and then no music. The notification on androids notification bar wil...

Casual Listener

Plan Premium Country  US  Device Sony xperia xa1 ultra  Operating System Android oreo   My Question or Issue I will start a radio with anything, let's say a song radio. ...

Tech-Mike

Newbie

1280 Views

3 replies

0 likes

  • 1280 Views
  • 3 replies
  • 0 likes

Songs randomly pausing and skipping

I've come across a few very annoying issues lately with my premium account on my Samsung Galaxy S8. Songs will randomly pause and will continuously be skipped without me even touching my phone screen. Sometimes the "Ok Google" feature on my phone wil...

Casual Listener

I've come across a few very annoying issues lately with my premium account on my Samsung Galaxy S8. Songs will randomly pause and will continuously be skipped without me even touching my phone screen...

vjf_-1rwgdmbe

Casual Listener

1037 Views

2 replies

0 likes

  • 1037 Views
  • 2 replies
  • 0 likes

My own username shows up below a spotify song title within a playlist

I dont have any colaborative playlists but my own name shows up below a song name inside of a playlist. this makes navigation 10 times harder. PlanPremiumCountry The NetherlandsDeviceSamsung Galaxy A5 2017Operating SystemAndroid

Casual Listener

I dont have any colaborative playlists but my own name shows up below a song name inside of a playlist. this makes navigation 10 times harder.     Plan Premium Country  The Nethe...

mikagiraffe

Casual Listener

951 Views

2 replies

0 likes

Help
navigation
navigation issues
  • 951 Views
  • 2 replies
  • 0 likes

Unknown Device

PlanPremiumCountryGermanyDeviceSamsung Galaxy S7 My Question or Issue Since yesterday there is an unkown device that takes over the control of the streaming. I can switch back to my device but I can listen his playlist then. I can switch back but the...

Casual Listener

Plan Premium Country Germany Device Samsung Galaxy S7   My Question or Issue  Since yesterday there is an unkown device that takes over the control of the streaming. I can switch ba...

nikolang

Casual Listener

922 Views

3 replies

0 likes

  • 922 Views
  • 3 replies
  • 0 likes

Playlist Duration Not Visible

PlanPremiumCanada DeviceSamsung Galaxy S8 + Web Player on DesktopOperating SystemLatest Android OS, Latest Windows 10 My Question or IssueI created a playlist for an event and I can't seem to find a way to display the total duration. I've tried on my...

Casual Listener

Plan Premium Canada   Device Samsung Galaxy S8 + Web Player on Desktop Operating System Latest Android OS, Latest Windows 10   My Question or Issue I created a playlist for a...

metrosuperstar

Casual Listener

1032 Views

2 replies

0 likes

  • 1032 Views
  • 2 replies
  • 0 likes

Storage

PremiumCountry UsaDeviceLG Stylo3Operating SystemAndroid My Question or Issue Spotify is taking up over 12GB on my phone n i only have 16GB. Can I do something's 2 lower it. I havent downloaded songs even

Newbie

Premium Country  Usa Device LG Stylo3 Operating System Android   My Question or Issue  Spotify is taking up over 12GB on my phone n i only have 16GB. Can I do something's 2 lo...

Billy-J

Spotify Star

642 Views

1 replies

0 likes

  • 642 Views
  • 1 replies
  • 0 likes

Superuser Contribution Private Playlist messed up

PlanPremiumCountry GermanyDeviceSamsung Galaxy S6Operating System Android 7.0My Question or IssueHey, since one or two weeks my playlists is pretty messed up! Whenever i try to filter my songs by album they are not in the right order (same album on p...

Regular

Plan Premium Country  Germany Device Samsung Galaxy S6 Operating System   Android 7.0 My Question or Issue Hey, since one or two weeks my playlists is pretty messed up! Whenever i...

_Max_

Regular

3019 Views

8 replies

0 likes

  • 3019 Views
  • 8 replies
  • 0 likes

Superuser Contribution Cant play some tracks

PlanPremiumCountry UKDeviceSamsung Galaxy 6Operating SystemAndroid Nougat My Question or IssueIm having a problem trying to play tracks from The Stranglers, I click on any track and nothing happens, on a windows pc it says track is unavailable., on t...

Visitor

Plan Premium Country  UK Device Samsung Galaxy 6 Operating System Android Nougat   My Question or Issue Im having a problem trying to play tracks from The Stranglers, I click...

Alfredo

Roadie

2026 Views

11 replies

0 likes

  • 2026 Views
  • 11 replies
  • 0 likes

Connection error / Offline mode

PlanPremiumCountry The NetherlandsDeviceSamsung Galaxy 8Operating SystemAndroid Oreo My Question or Issue Hi, Since a few weeks I'm getting a connection error from Spotify. When I open Spotify and choose a playlist or artist it's all good, however wh...

Newbie

Plan Premium Country  The Netherlands Device Samsung Galaxy 8 Operating System Android Oreo   My Question or Issue   Hi,   Since a few weeks I'm getting a connec...

Jose_M

Spotify Star

794 Views

1 replies

0 likes

  • 794 Views
  • 1 replies
  • 0 likes

Solved!! Can't change songs

Plan: Premium Country: USA Device: Google Pixel My Question or Issue:When I am attached to something via Bluetooth from my phone, such as my car or a speaker, I can no longer use the controls of that device to change or pause songs. The buttons on my...

Newbie

Plan: Premium Country: USA Device: Google Pixel   My Question or Issue: When I am attached to something via Bluetooth from my phone, such as my car or a speaker, I ca...

Billy-J

Spotify Star

25978 Views

1 replies

1 likes

  • 25978 Views
  • 1 replies
  • 1 likes

Spotify keeps pausing and starting again when I get phone calls

Using Spotify Premium, Germany, on an LG K11. Android version 7.1.2 I have recently started using Android, completely happy with it apart from the fact that Spotify no longer works that well. The main problem is that music often pauses in the middle ...

Casual Listener

  Using Spotify Premium, Germany, on an LG K11. Android version 7.1.2   I have recently started using Android, completely happy with it apart from the fact that Spotify no longer works t...

mponny

Casual Listener

896 Views

3 replies

0 likes

  • 896 Views
  • 3 replies
  • 0 likes

My own music greyed out?

So, I created a private playlist with music that I own (ripped CDs onto my computer) and when I listen to the music on my computer, it plays and works fine but when I do it on my phone, it reminds grey. This wasn't an issue a year or two ago but it's...

Casual Listener

So, I created a private playlist with music that I own (ripped CDs onto my computer) and when I listen to the music on my computer, it plays and works fine but when I do it on my phone, it reminds gr...

Billy-J

Spotify Star

1449 Views

3 replies

1 likes

  • 1449 Views
  • 3 replies
  • 1 likes

Spotify cutting in and out!!

PlanFree/PremiumCountry My Question or IssueHi I have been using Spotify via my AV system for close on 12 months and am a Premium Subcriber. Recently music keeps cutting in and out making it impossible to listen to, it also has a lag time if I try an...

Casual Listener

Plan Free/Premium Country     My Question or Issue Hi  I have been using Spotify via my AV system for close on 12 months and am a Premium Subcriber.    Recently musi...

GaryL133

Casual Listener

858 Views

4 replies

0 likes

  • 858 Views
  • 4 replies
  • 0 likes

Only listening to downloaded songs over cellular

PlanPremium My Question or Issue I have many artists/albums where I have only downloaded some of the songs for offline play. How can I automatically only play the songs I have downloaded when I don't have WiFi? i.e. without having to go into settings...

Casual Listener

Plan Premium     My Question or Issue    I have many artists/albums where I have only downloaded some of the songs for offline play. How can I automatically only play the so...

user-removed

Not applicable

691 Views

1 replies

0 likes

  • 691 Views
  • 1 replies
  • 0 likes

Greyed out songs

I have a spotify premium family account. One playlist has over 700 songs and over half are greyed out. But when I search for the song manually, it is still there and still plays. What gives? Is there a way to swap out all greyed out songs with workin...

Newbie

  I have a spotify premium family account. One playlist has over 700 songs and over half are greyed out. But when I search for the song manually, it is still there and still plays. What gives? ...

Keanu_C

Community Legend

595 Views

1 replies

0 likes

  • 595 Views
  • 1 replies
  • 0 likes

Music Quality Resets to Default Settings Most of the Time

Premium Member - United States (Los Angeles) Samsung Galaxy 7Android Oreo Hi All, For a the past couple of months, I have found my streaming and download settings reverted back to Automatic/Normal nearly every time I look. I change them forward to Ve...

Casual Listener

Premium Member - United States (Los Angeles)  Samsung Galaxy 7 Android Oreo   Hi All,   For a the past couple of months, I have found my streaming and download settings reve...

user-removed

Not applicable

1102 Views

1 replies

0 likes

Android
download quality
music quality
settings
streaming quality
  • 1102 Views
  • 1 replies
  • 0 likes

Playback Paused

PlanFreeCountry USADevicePixel 2Operating SystemAndroid Pie My Question or IssueEver since upgrading to Pie I have been having an issue where playback is paused frequently. Sometimes after each song it will pause but usually it will only play a few s...

Casual Listener

Plan Free Country  USA Device Pixel 2 Operating System Android Pie   My Question or Issue Ever since upgrading to Pie I have been having an issue where playback is paused frequent...

user-removed

Not applicable

570 Views

1 replies

0 likes

  • 570 Views
  • 1 replies
  • 0 likes