Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115400 Views

27 replies

4 likes

  • 115400 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

NormalAverage

Newbie

231962 Views

149 replies

11 likes

Android
autoplay
bluetooth
  • 231962 Views
  • 149 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591646 Views

79 replies

3 likes

  • 591646 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485895 Views

580 replies

42 likes

Account
Free
  • 485895 Views
  • 580 replies
  • 42 likes

Superuser Contribution Daily mix 1 changed entirely when I pressed it.

PlanFreeCountry United StatesDeviceAndroid Samsung Galaxy J3 MissionMy Question or Issue Today I opened my spotify app on my phone and saw I had a new daily mix 1. This was great because it was all comedians and I listen to a ton of comedians. Howeve...

Newbie

  Plan Free Country  United States Device Android Samsung Galaxy J3 Mission My Question or Issue  Today I opened my spotify app on my phone and saw I had a new daily mix 1. Thi...

Alfredo

Roadie

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline songs

PlanPremiumCountry CanadaDeviceOnePlus 5Operating SystemAndroid (Latest as of 02.08.2018)My Question or Issue Hi all, I recently noticed that Spotify doesn't download songs to my device (I have 20 GB of free Space). Whenever I try to download a song ...

Casual Listener

Plan Premium Country  Canada Device OnePlus 5 Operating System Android (Latest as of 02.08.2018) My Question or Issue  Hi all,   I recently  noticed that Spotify doesn'...

Alfredo

Roadie

827 Views

3 replies

0 likes

  • 827 Views
  • 3 replies
  • 0 likes

How to keep the Spotify Home Page on my IPOD from changing

PlanPremiumCountry USADeviceIPODOperating SystemAPPLE IPOD When I turn on my IPOD to listen to my spotify, I notice on the HOME PAGE that there are several automatic shown lines of Groups/Albums I might like. Recently there was a horizontal line of "...

Newbie

Plan Premium Country  USA Device IPOD Operating System APPLE IPOD   When I turn on my IPOD to listen to my spotify, I notice on the HOME PAGE that there are several automatic shown...

Ryanx0r

Composer

442 Views

1 replies

0 likes

  • 442 Views
  • 1 replies
  • 0 likes

Marie Gomez unavailable

PlanPremiumCountryBrazilDeviceMoto G 5Operating SystemAndroid My Question or IssueSoon as I heard about Marie Gomez' songs (Selena Gomez alter-ego), I went to search them on Spotify.They appear on search, but the song titles are grayish and the "Mari...

Newbie

Plan Premium Country Brazil Device Moto G 5 Operating System Android   My Question or Issue Soon as I heard about Marie Gomez' songs (Selena Gomez alter-ego), I went to search them on ...

Ryanx0r

Composer

862 Views

1 replies

0 likes

unavailable artist
Unavailable songs
  • 862 Views
  • 1 replies
  • 0 likes

After update Spotify has to download all the playlists again

PlanPremiumCountry: Panama DeviceCarMultiMedia System rk30 ChipsetOperating SystemAndroid Jelly Bean 4.2.2 My Question or IssueEvery time Spotify updates with a new version in all my playlists the "Download" button is set back to off. I have to reanb...

Casual Listener

  Plan Premium Country: Panama   Device CarMultiMedia System rk30 Chipset Operating System Android Jelly Bean 4.2.2   My Question or Issue Every time Spotify updates with ...

subnero2001

Casual Listener

538 Views

2 replies

0 likes

  • 538 Views
  • 2 replies
  • 0 likes

Relocate downloaded songs

Hello dear community,I have a Samsung S5 Neo, Premium account. I downloaded lots of songs, all of them on my phone memory.Now i said that spotify should save them on the sd card. But spotify didn't relocate the songs I have already downloaded. Has an...

Newbie

Hello dear community, I have a Samsung S5 Neo, Premium account.   I downloaded lots of songs, all of them on my phone memory. Now i said that spotify should save them on the sd card. Bu...

Billy-J

Spotify Star

3055 Views

1 replies

0 likes

  • 3055 Views
  • 1 replies
  • 0 likes

Sharing on Android

PlanPremiumCountryUSA DevicePixel 1Operating SystemN/A My Question or Issue When I click on the 'three dot' button, then click 'Share' the app just closes. I tried force stopping the app, clearing the cache, everything short of uninstalling and re-in...

Casual Listener

Plan Premium Country USA  Device Pixel 1 Operating System N/A   My Question or Issue  When I click on the 'three dot' button, then click 'Share' the app just closes. I t...

wolfblitzer

Casual Listener

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

Daily mix not updating/adding genres for weeks

So I listen to various music genres, sometimes focusing on one more than another, but my Daily Mixes only seem to reflect like 2 of them, with few mixes being pretty much the same genre, just taking up 2/3 playlists at a time. They also have the same...

Casual Listener

  So I listen to various music genres, sometimes focusing on one more than another, but my Daily Mixes only seem to reflect like 2 of them, with few mixes being pretty much the same genre, just...

Azaellia

Casual Listener

1494 Views

2 replies

2 likes

  • 1494 Views
  • 2 replies
  • 2 likes

Superuser Contribution App instability when connecting to Internet

PlanPremiumCountryPhilippinesDeviceSamsung Galaxy s7 EdgeOperating SystemAndroid 8.0 (Oreo) My Question or Issue Everytime I download a song on my phone the app sudenly becomes unstable. Playlists wont start to load (the green buffer just keeps showi...

Casual Listener

Plan Premium Country Philippines Device Samsung Galaxy s7 Edge Operating System Android 8.0 (Oreo)   My Question or Issue  Everytime I download a song on my phone the app sudenly ...

SergioDavid

Roadie

515 Views

1 replies

0 likes

  • 515 Views
  • 1 replies
  • 0 likes

Username in artist and album names line

PlanPremiumCountryLithuania DeviceHuawei Mate 10 ProOperating SystemAndroid 8.0 My Question or Issue Yesterday every song of all playlists started showing my username in artist and album names line. How to remove that? Thanks in advance!

Newbie

Plan Premium Country Lithuania  Device Huawei Mate 10 Pro Operating System Android 8.0   My Question or Issue  Yesterday every song of all playlists started showing my userna...

ParaDoX94

Music Fan

1098 Views

1 replies

1 likes

  • 1098 Views
  • 1 replies
  • 1 likes

How to create a playlist shortcut after July 18 2018 update

PlanFreeCountryMéxicoDeviceSamsung Galaxy j7Operating SystemAndroid 6.0.1 Marshmallow IssueI always listen to my playlists while taking a shower, having breakfast or simply drawing. And I constantly create new playlists that keep up with my music tas...

Casual Listener

Plan Free Country México Device Samsung Galaxy j7 Operating System Android 6.0.1 Marshmallow   Issue I always listen to my playlists while taking a shower, having breakfast or sim...

DaScrawl

Casual Listener

14528 Views

2 replies

7 likes

Add to home
Shortcut
  • 14528 Views
  • 2 replies
  • 7 likes

Followers I have not followed

I noticed when I logged in that I had about 10-15 new follows. Thing is that I have not selected these, even though they seem similiar to artists I have listened to. I have logged out from all devices just in case after this and changed my password. ...

Visitor

I noticed when I logged in that I had about 10-15 new follows. Thing is that I have not selected these, even though they seem similiar to artists I have listened to. I have logged out from all device...

user-removed

Not applicable

563 Views

2 replies

0 likes

  • 563 Views
  • 2 replies
  • 0 likes

Superuser Contribution App se detiene en huawei mate 7

PlanPremiumCountry Costa Rica DeviceHuawei Mate 7Operating SystemAndroid 4.4.2 My Question or Issue La aplicación se detiene por completo y se cierra cuando se reproduce música en huawei mate 7.

Newbie

Plan Premium Country Costa Rica   Device Huawei Mate 7 Operating System Android 4.4.2   My Question or Issue  La aplicación se detiene por completo y se cierra cuando se repr...

JulianA_Bogota

Roadie

519 Views

1 replies

0 likes

  • 519 Views
  • 1 replies
  • 0 likes

Superuser Contribution Streaming over Bluetooth to head unit

Is it possible to stream local files from my mobile to my android head unit via the Spotify app on the head unit. I can stream it to the head unit's Bluetooth app and change tracks without touching the phone in my pocket but I would like to do it in ...

Casual Listener

Is it possible to stream local files from my mobile to my android head unit via the Spotify app on the head unit.    I can stream it to the head unit's Bluetooth app and change tracks wit...

Jazzdude5555

Casual Listener

1051 Views

2 replies

0 likes

  • 1051 Views
  • 2 replies
  • 0 likes

Solved!! Mistery downloads

PlanPremiumCountry CanadaDeviceOnePlus 5t Help please. I've noticed recently that every time my phone connects to wifi it tells me that spotify is downloading files. Between 1 and 5 usually. I assume that are songs, but I have t added any songs in a ...

Casual Listener

Plan Premium Country  Canada Device OnePlus 5t   Help please.  I've noticed recently that every time my phone connects to wifi it tells me that spotify is downloading files. Bet...

Billy-J

Spotify Star

792 Views

3 replies

0 likes

  • 792 Views
  • 3 replies
  • 0 likes

How can this app be used?

Hello,I use the android app on Samsung Galaxy S3 with a free account. To be quite honest: I am shocked by the low degree of usability of this app. I have never seen something bad as this app. Please do reconsider the design of this application as it ...

Newbie

Hello, I use the android app on Samsung Galaxy S3 with a free account. To be quite honest: I am shocked by the low degree of usability of this app. I have never seen something bad as this app. Pleas...

Ryanx0r

Composer

586 Views

1 replies

0 likes

  • 586 Views
  • 1 replies
  • 0 likes

Solved!! Login failed - Samsung gear fit 2 pro

Hi, since last week i have a samsung gear fit 2 pro. I have a spotify premium account but when i try to do the facebook login and i write email(i have also tried the username) and password it says “login failed”. I have read other similar message but...

Casual Listener

Hi, since last week i have a samsung gear fit 2 pro. I have a spotify premium account but when i try to do the facebook login and i write email(i have also tried the username) and password it says “l...

Ellys__

Casual Listener

15769 Views

9 replies

0 likes

  • 15769 Views
  • 9 replies
  • 0 likes

Spotify stops working when I import music

When I import my music to Spotify on my phone, the app stops working and I can't open it so I always have to reinstall. I can still listen to everything on my laptop though.Thanks in advance

Newbie

      When I import my music to Spotify on my phone, the app stops working and I can't open it so I always have to reinstall. I can still listen to everything on my laptop though. ...

Billy-J

Spotify Star

419 Views

1 replies

0 likes

  • 419 Views
  • 1 replies
  • 0 likes

Limited swiping.

Can only swipe left or right on a song 2-3 times before the screen locks and I can't swipe to the next song. Shuffling then unshuffling resets the issue, but still leaves me with only 2-3 swipes.

Casual Listener

Can only swipe left or right on a song 2-3 times before the screen locks and I can't swipe to the next song.  Shuffling then unshuffling resets the issue, but still leaves me with only 2-3 swipe...

Jose_M

Spotify Star

775 Views

1 replies

0 likes

  • 775 Views
  • 1 replies
  • 0 likes

Superuser Contribution some playlist titles are gray so impossible to listen

some playlist titles are gray so impossible to listenPlan PrimePays france Dispositif Samsung Galaxy note 8 Ma question ou mon problème

Newbie

some playlist titles are gray so impossible to listen Plan   Prime Pays france    Dispositif  Samsung Galaxy note 8      Ma question ou mon problème ...

SergioDavid

Roadie

553 Views

1 replies

0 likes

  • 553 Views
  • 1 replies
  • 0 likes