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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111483 Views

26 replies

3 likes

  • 111483 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

224307 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 224307 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581608 Views

79 replies

3 likes

  • 581608 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478758 Views

577 replies

40 likes

Account
Free
  • 478758 Views
  • 577 replies
  • 40 likes

Music skips through songs after a few seconds.

My Question or IssueHello, I am using spotify on a samsung S8. I recently got a new bluetooth speaker but when I connect it my music skips through songs after a few seconds. I have uninstalled spotify and reinstalled it and it still wont work proper....

Casual Listener

My Question or Issue Hello, I am using spotify on a samsung S8. I recently got a new bluetooth speaker but when I connect it my music skips through songs after a few seconds. I have uninstalled spot...

Ryanx0r

Composer

1675 Views

3 replies

0 likes

  • 1675 Views
  • 3 replies
  • 0 likes

Equalizer on Android gone

Hey all, Since the last update (maybe, but I can't guarantee, in any case, it's recent), the equalizer option is gone from the settings, I can't find it anywhere.Spotify version: 8.4.66.733 armV7Android version: 8.1.0 (OxygenOS 5.1.9)Phone model: One...

Casual Listener

  Hey all,   Since the last update (maybe, but I can't guarantee, in any case, it's recent), the equalizer option is gone from the settings, I can't find it anywhere. Spotify version: 8...

andreistraut

Casual Listener

924 Views

2 replies

0 likes

  • 924 Views
  • 2 replies
  • 0 likes

Solved!! Issues playing music on phone

PlanStudent Country DeviceSamsung Galaxy S9+Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I wasn't really sure where to put this. I recently upgraded from an iPhone to a Samsung Galaxy S9+. For a while, I've been just f...

Casual Listener

  Plan Student  Country   Device Samsung Galaxy S9+ Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I wasn't really...

jsannn

Community Legend

618 Views

1 replies

0 likes

  • 618 Views
  • 1 replies
  • 0 likes

A problem with the app I can't describe

I'm on the Google Pixel running Android P Beta and an LG G3 running Android 4I don't know how to describe my issue in words so I'll link this video I recorded instead https://youtu.be/28pJmobZDG0

Regular

I'm on the Google Pixel running Android P Beta and an LG G3 running Android 4 I don't know how to describe my issue in words so I'll link this video I recorded instead https://youtu.be/28pJmobZ...

shaneylianto

Regular

1953 Views

7 replies

0 likes

  • 1953 Views
  • 7 replies
  • 0 likes

Solved!! New confused user PLEASE HELP

PlanFreeCountry UKDeviceSamsung S7 EdgeOperating SystemAndroid My Question or Issue Hello folks, I'm new to this streaming malarky and I'm not a spring chicken either, I'm 52 years old. I've just got a ChromeCast Audio. When I play a track in Spotify...

Regular

Plan Free Country  UK Device Samsung S7 Edge Operating System Android   My Question or Issue   Hello folks,   I'm new to this streaming malarky and I'm not a spring c...

GMC_Phil

Regular

2039 Views

15 replies

0 likes

  • 2039 Views
  • 15 replies
  • 0 likes

Cannot switch to an.album

PlanNormalCountry DEOperating SystemAndroid 5 (small Phone) My Question or Issue There is no album list any more in an artist profile. I cannot listen to a whole album. No premium but shuffling is acceptable for me. Once this worked.

Casual Listener

Plan Normal Country  DE Operating System Android 5 (small Phone)   My Question or Issue  There is no album list any more in an artist profile. I cannot listen to a whole album....

Loxer

Community Legend

874 Views

3 replies

0 likes

  • 874 Views
  • 3 replies
  • 0 likes

Music just stops

PlanPremiumCountry DeviceLG G 6Operating SystemAndroid 7 My Question or Issue Since about July (1 month) i have an issue regarding spotify. I play a playlist of mine (sometimes downloaded sometimes not) and after some songs it stopps. Very often the ...

Casual Listener

  Plan Premium Country   Device LG G 6 Operating System Android 7   My Question or Issue  Since about July (1 month) i have an issue regarding spotify. I play a playlis...

Billy-J

Spotify Star

935 Views

3 replies

0 likes

Music being paused
  • 935 Views
  • 3 replies
  • 0 likes

NEW DESING

PlanPremiumCountry ColombiaDeviceSamsung Galaxy J5 PrimeOperating SystemAndroid (7.0)My Question or IssueI haven't got the new design (I have tried everything but nothing seems to work)

Newbie

Plan Premium Country  Colombia Device Samsung Galaxy J5 Prime Operating System Android (7.0) My Question or Issue I haven't got the new design (I have tried everything but nothing seems...

Billy-J

Spotify Star

663 Views

1 replies

0 likes

  • 663 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify/Waze functionality.

Device: P20 pro My Question or Issue I've recently bought a new phone with the latest version of Android. I regularly use Waze and Spotify at the same time but I've noticed that since the change the lock screen notification of 'Waze is connected' is ...

Newbie

Device: P20 pro   My Question or Issue  I've recently bought a new phone with the latest version of Android. I regularly use Waze and Spotify at the same time but I've noticed that since...

Aimee_T

Roadie

922 Views

1 replies

0 likes

  • 922 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify is switch song in the middle to random song

Spotify is switch song in the middle to random song. When i play an album on my Android Device Spotify stop the song in the middle and plays a random song. Also this song didn't end and Its happen agine. I logged out in all of my Spotifys Devices, it...

Newbie

   Spotify is switch song in the middle to random song. When i play an album on my Android Device Spotify stop the song in the middle and plays a random song. Also this song didn't end and...

Aimee_T

Roadie

1878 Views

1 replies

0 likes

  • 1878 Views
  • 1 replies
  • 0 likes

Spotify premium and adroid

My Question or Issue I just switched my iPhone to Samsung S8. I have a premium account that I pay monthly. I got my new phone on Saturday and downloaded the Spotify app on it but it did not show my playlists. So I went to both my iPhone and Samsung t...

Visitor

    My Question or Issue  I just switched my iPhone to Samsung S8. I have a premium account that I pay monthly. I got my new phone on Saturday and downloaded the Spotify app on it b...

Billy-J

Spotify Star

636 Views

1 replies

0 likes

  • 636 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't delete my saved data!

PlanPremiumCountryUK DeviceHTC U ULTRAOperating SystemAndroid My Question or IssueI'm trying to delete the songs I have saved onto my device, as I want to redownload them at a higher quality.Everywhere I look on the internet it says I can scroll to t...

Newbie

Plan Premium Country UK  Device HTC U ULTRA Operating System Android   My Question or Issue I'm trying to delete the songs I have saved onto my device, as I want to redownload the...

Aimee_T

Roadie

859 Views

1 replies

0 likes

  • 859 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music shuffle in Cellphone (Android) But in IPAD can play full song

PlanFreeCountry ThailandDeviceSamsung Galaxy Mega 6.3 GT I-9200Operating SystemAndroid 4.4.2 Kitkat Question or Issue I use spotify in android phone and select artist to add song but the artist which I select their album cannot play full song but in ...

Casual Listener

Plan Free Country  Thailand Device Samsung Galaxy Mega 6.3 GT I-9200 Operating System Android 4.4.2 Kitkat    Question or Issue  I use spotify in android phone and selec...

samphan

Casual Listener

762 Views

4 replies

0 likes

  • 762 Views
  • 4 replies
  • 0 likes

Superuser Contribution Songs from Queue gone! Why?

JUst spent 30 minutes adding albums and songs to queue. Checked queue and it had all these next tracks listed. Then i played a song from my favorites, clicked on that top right icon to view queue and it’s missing all songs i added. Now it shows that ...

Newbie

  JUst spent 30 minutes adding albums and songs to queue. Checked queue and it had all these next tracks listed. Then i played a song from my favorites, clicked on that top right icon to view q...

Aimee_T

Roadie

1142 Views

1 replies

1 likes

  • 1142 Views
  • 1 replies
  • 1 likes

Superuser Contribution Falta cancion

Shazamee una cancion que se llama "el mundo se está deshaciendo" de la artista MILCK y me apareció una opción para abrir la canción en spotify sin embargo no se encontró la canción, y la verdad me gustaron mucho esa canción en mi playlist.

Newbie

Shazamee una cancion que se llama "el mundo se está deshaciendo" de la artista MILCK y me apareció una opción para abrir la canción en spotify sin embargo no se encontró la canción, y la verdad me gu...

Aimee_T

Roadie

666 Views

1 replies

0 likes

  • 666 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problema de carregamento eterno

Tenho um problema chato demais seja no aplicativo Android ou no desktop. O Spotify simplesmente não carrega, tenho um ótimo notebook um.celular mediano e não consigo usar o aplicativo direito. Tenho que ficar entrando e saindo do aplicativo. Alguém m...

Newbie

Tenho um problema chato demais seja no aplicativo Android ou no desktop. O Spotify simplesmente não carrega, tenho um ótimo notebook um.celular mediano e não consigo usar o aplicativo direito. Tenho ...

Aimee_T

Roadie

1046 Views

1 replies

0 likes

  • 1046 Views
  • 1 replies
  • 0 likes

Superuser Contribution Duplicated Bose ST30 Speaker on Device List

PlanPremiumCountry Device(iPhone, Android)Operating System(iOS, Android) My Question or Issue Hi, My Bose Speaker Soundtouch appears duplicated or triplicated on DEVICE LIST on Spotify App. Only one work and the other repetition are fake. This happen...

Casual Listener

Plan Premium Country   Device (iPhone, Android) Operating System (iOS, Android)   My Question or Issue   Hi,   My Bose Speaker Soundtouch appears duplicated or tripli...

carloseiv

Casual Listener

889 Views

2 replies

0 likes

Bose
Device Available
Duplicated
speaker
  • 889 Views
  • 2 replies
  • 0 likes

Superuser Contribution Latest patch - Loads of problems

PlanPremiumDeviceGoogle Pixel (1)Operating SystemAndroid 8.1.0 - Latest security patch - Non rootedMy Question or IssueOkey, I have been having different problems with my app since the last update (the last 8-10 days or something). I have checked Goo...

Casual Listener

Plan Premium Device Google Pixel (1) Operating System Android 8.1.0 - Latest security patch - Non rooted My Question or Issue Okey, I have been having different problems with my app since the ...

Aimee_T

Roadie

2641 Views

6 replies

0 likes

bugs
  • 2641 Views
  • 6 replies
  • 0 likes

Spotify stops every 10 minutes

It's all in the title. Seems new to this version (8.4.64.555 arm v7) so I don't think the phone is to blame, it was working just fine like two weeks ago.Spotify app crashes exactly every 10min, I timed it. The "persistent notification" disappears and...

Newbie

It's all in the title. Seems new to this version (8.4.64.555 arm v7) so I don't think the phone is to blame, it was working just fine like two weeks ago. Spotify app crashes exactly every 10min, I t...

Loxer

Community Legend

2072 Views

1 replies

0 likes

  • 2072 Views
  • 1 replies
  • 0 likes

Superuser Contribution No difference between low and extreme audio quality

PlanPremiumCountry Samsung Galaxy 8 My Question or Issue When listening to a song on my home cinema system (by bluetooth) and switching from low to extreme audio quality, i hear no difference at all. I teid the empty cache, clean reinstall, changing ...

Visitor

Plan Premium Country  Samsung Galaxy 8   My Question or Issue  When listening to a song on my home cinema system (by bluetooth) and switching from low to extreme audio quality, i...

SergioDavid

Roadie

1409 Views

1 replies

0 likes

  • 1409 Views
  • 1 replies
  • 0 likes