Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6872 Views

0 replies

7 likes

  • 6872 Views
  • 0 replies
  • 7 likes

Superuser Contribution Songs keep stalling while playing

PlanPremiumCountry UsaDeviceSamsung galaxy s6Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I uninstalled and then re installed and the issue is still there, songs play but constantly have little pauses making listening ...

Casual Listener

Plan Premium Country  Usa Device Samsung galaxy s6 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I uninstalled and then re installed a...

Alfredo

Roadie

960 Views

3 replies

0 likes

  • 960 Views
  • 3 replies
  • 0 likes

Superuser Contribution Android Galaxy S6 Edge +, Spotify, bluetooth headphones, and wifi Audio Stuttering

The issue occurs when I'm using spotify android app, bluetooth headphones, and I'm on wifi. I get endless, unbearable stuttering! The only solution I have is when I turn wifi off. This issue doesn't occur on any other audio sources on my phone. Spoti...

Casual Listener

The issue occurs when I'm using spotify android app, bluetooth headphones, and I'm on wifi. I get endless, unbearable stuttering! The only solution I have is when I turn wifi off. This issue doesn't ...

Alfredo

Roadie

1089 Views

3 replies

0 likes

  • 1089 Views
  • 3 replies
  • 0 likes

Some Songs Download ...Some Won't

PlanPremiumCountry CanadaDeviceS8 and TabAOperating SystemAndroid Oreo and Jellybean My Question or Issue I'm having an issue where one out of maybe ten songs won't download with the rest of a playlist. They don't even have the download symbol to the...

Newbie

  Plan Premium Country  Canada Device S8 and TabA Operating System Android Oreo and Jellybean   My Question or Issue  I'm having an issue where one out of maybe ten son...

318 Views

0 replies

0 likes

  • 318 Views
  • 0 replies
  • 0 likes

Songs randomly stop or continue playing but are unable to be skipped or paused

The problem I'm having here is one that has only come up in the past few days, my Sportify seems to not want to play music continuously for more than 5-10 minutes until it either stops completely (No Spotify notification for song playing) and/or is n...

Newbie

The problem I'm having here is one that has only come up in the past few days, my Sportify seems to not want to play music continuously for more than 5-10 minutes until it either stops completely (No...

Tayl222

Casual Listener

1526 Views

3 replies

6 likes

  • 1526 Views
  • 3 replies
  • 6 likes

Superuser Contribution Cant Play Certain songs

So I've never had any problems with Spotify Premium, however, recently I tried playing a song. I clicked the song, yet it wouldnt play. I wouldn't even get the little bar at the bottom. It just wouldnt even do anything. I tried going to the album, bu...

Casual Listener

So I've never had any problems with Spotify Premium, however, recently I tried playing a song. I clicked the song, yet it wouldnt play. I wouldn't even get the little bar at the bottom. It just would...

Alfredo

Roadie

810 Views

3 replies

0 likes

  • 810 Views
  • 3 replies
  • 0 likes

Offline playlist lost on Andriod SD card, fall back to internal memory.

PlanPremiumCountryBelgium DeviceSamsung A3 2017 Operating SystemAndriod Oreo (8.0.1) My Question or IssueHello again Spotify Support,I discovered for the so many times that I lost all my OFFLINE playlists. I believe this happens every time the Spotif...

Gig Goer

Plan Premium Country Belgium    Device Samsung A3 2017   Operating System Andriod Oreo (8.0.1)   My Question or Issue Hello  again Spotify Support, I discovere...

leroinain

Casual Listener

1002 Views

2 replies

1 likes

andriod
  • 1002 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution No download button for podcasts

PlanFreeCountry GermanyDeviceSamsung Galaxy S8Operating SystemAndroid Oreo My Question or IssueHello,for some time I can't download podcasts anymore although there ist this option in Spotify Free. I logged in with my girlfriends premium Account and i...

Casual Listener

Plan Free Country  Germany Device Samsung Galaxy S8 Operating System Android Oreo   My Question or Issue Hello, for some time I can't download podcasts anymore although ther...

Alfredo

Roadie

2178 Views

5 replies

0 likes

  • 2178 Views
  • 5 replies
  • 0 likes

Repeat button missing

PlanFreeCountry USDeviceLG Stylo 2Operating SystemAndroid 7.0 My Question or Issue I recently discovered that I no longer have the shuffle and repeat buttons. Is this a premium feature now or what?

Casual Listener

Plan Free Country  US Device LG Stylo 2 Operating System Android 7.0   My Question or Issue  I recently discovered that I no longer have the shuffle and repeat buttons. Is th...

Temetius

Songwriter

3417 Views

5 replies

0 likes

  • 3417 Views
  • 5 replies
  • 0 likes

Repeat feature

I cant repeat songs. The only feature I have is to not play the song.PlanFreeCountry United StatesDeviceSamsung Galaxy J2 PrimeOperating

Newbie

I cant repeat songs. The only feature I have is to not play the song. Plan Free Country  United States Device Samsung Galaxy J2 Prime Operating   

486 Views

0 replies

0 likes

  • 486 Views
  • 0 replies
  • 0 likes

Cannot download local files to spotify app for android

PlanPremiumCountryUSA Device(Samsung Galaxy 9+, Macbook Pro late 2016)Operating System(Android Oreo, High Sierra) My Question or IssueLocal files in playlists do not get downloaded. The songs remain shaded gray. It appears the playlists does not sync...

Newbie

Plan Premium Country USA   Device (Samsung Galaxy 9+, Macbook Pro late 2016) Operating System (Android Oreo, High Sierra)   My Question or Issue Local files in playlists do ...

Joe

Community Legend

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes

Superuser Contribution Switch app memory to SD card and lost all downloads

PlanPremiumCountryCanada DeviceDeWaltOperating SystemAndroid 6.0 My Question or Issue I switched my app to save to the SD card and now I have to RE sign in every time I open the app and all my downloads are gone!!Don't want to use internal storage.An...

Newbie

Plan Premium Country Canada  Device DeWalt Operating System Android 6.0   My Question or Issue  I switched my app to save to the SD card and now I have to RE sign in every ti...

Alfredo

Roadie

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Spotify app freezes

Device Samsung Galaxy S9Operating SystemAndroid OreoMy Question or Issue Sometimes the Spotify app freezes ( like in the picture) and it stays like that for hours .I've tried to restart the app , delete the app cache , reboot the phone nothing works....

Newbie

Device  Samsung Galaxy S9 Operating System Android Oreo My Question or Issue  Sometimes the Spotify app freezes ( like in the picture) and it stays like that for hours . I've tri...

442 Views

0 replies

2 likes

  • 442 Views
  • 0 replies
  • 2 likes

Superuser Contribution Another Daily Mix Thread

PlanPremiumCountryUSA DeviceAndroid, Windows My Question or Issue I love the Daily MIxes. I've been subsribing to Spotify for a long time, so I get like seven Daily Mixes (different genres). The problem is, no matter what I like and disklike, THEY NE...

Music Fan

Plan Premium Country USA  Device Android, Windows  My Question or Issue  I love the Daily MIxes.  I've been subsribing to Spotify for a long time, so I get like seven Daily...

WaxwingSlain

Music Fan

691 Views

2 replies

0 likes

  • 691 Views
  • 2 replies
  • 0 likes

Superuser Contribution Visual and playability bugs

PlanPremiumCountry Australia DeviceSamsung Galaxy note 8Operating SystemAndroid 8My Question or IssueHi, recently - since last month- the player suffers several issues such as screen overlapping while moving to an artist page or playlist. Moreover so...

Newbie

Plan Premium Country  Australia  Device Samsung Galaxy note 8 Operating System Android 8 My Question or Issue Hi, recently - since last month- the player suffers  several issu...

SergioDavid

Roadie

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
  • 0 likes

Spotify starts playback by itself

V:8.4.57.803, galaxy note 5 running android 7.0.Issue:When i connect to Bluetooth device, Spotify sometimes start playback, iven if i stopped the playback, is ignores it and play music.

Newbie

V:8.4.57.803, galaxy note 5 running android 7.0. Issue: When i connect to Bluetooth device, Spotify sometimes start playback, iven if i stopped the playback, is ignores it and play music. 

data_error

Newbie

590 Views

1 replies

1 likes

  • 590 Views
  • 1 replies
  • 1 likes

Solved!! Can't see music on lock screen. Pixel 2

PlanPremiumCountry USADevicePixel 2Operating System8.1.0Spotify Version 8.4.57.803 armV7My Question or IssueWhen my Pixel is on the lock screen (this is the black screen with just the clock and date) all I can see is a Spotify icon and cannot see wha...

Casual Listener

Plan Premium Country  USA Device Pixel 2 Operating System 8.1.0 Spotify Version 8.4.57.803 armV7 My Question or Issue When my Pixel is on the lock screen (this is the black screen with...

Joe

Community Legend

14891 Views

7 replies

0 likes

  • 14891 Views
  • 7 replies
  • 0 likes

Superuser Contribution Cannot play specific songs

PlanPremium DeviceNexus6pOperating SystemAndroid Oreo My Question or Issue I'm a premium user. But I cannot select a specific song and play it. As soon as I select the song, it starts a radio, which I didn't want. I do enjoy all the other premium fea...

Casual Listener

  Plan Premium   Device Nexus6p Operating System Android Oreo   My Question or Issue  I'm a premium user. But I cannot select a specific song and play it. As soon a...

p-if_xp0y6np

Casual Listener

1323 Views

6 replies

1 likes

  • 1323 Views
  • 6 replies
  • 1 likes

Save offline Music on SD-Card

PlanPremiumCountryGermanyDeviceSamsung Galaxy S7Operating SystemAndroid 8.0 (Oreo) My Question or Issue Since this morning my Spotify app can't download or play songs on/from my SD-card anymore. The option for selecting the storage is missing in the ...

Newbie

Plan Premium Country Germany Device Samsung Galaxy S7 Operating System Android 8.0 (Oreo)   My Question or Issue  Since this morning my Spotify app can't download or play songs on...

485 Views

0 replies

0 likes

  • 485 Views
  • 0 replies
  • 0 likes

Made for you section is empty

Hi Im using the android app for quite some time now and the "made for you" section is still completely empty. Why is that? Thanks

Casual Listener

Hi  Im using the android app for quite some time now  and the "made for you" section is still completely empty.    Why is that?    Thanks

1362 Views

0 replies

8 likes

  • 1362 Views
  • 0 replies
  • 8 likes

all my downloaded music is gone

PlanPremiumCountry Device Samsung Galaxy S5 MINI Operating SystemAndroid version 6.0.1 My Question or Issueevery few days /weeks Spotify dumps ALL my music downloads. Space is not a problem. Then I have to spend hours downloading it all again. .... i...

Newbie

  Plan Premium Country   Device  Samsung Galaxy S5 MINI  Operating System Android version 6.0.1   My Question or Issue every few days /weeks  Spotify dumps AL...

563 Views

0 replies

0 likes

  • 563 Views
  • 0 replies
  • 0 likes