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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

203666 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 203666 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

548917 Views

78 replies

3 likes

  • 548917 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

456371 Views

571 replies

38 likes

Account
Free
  • 456371 Views
  • 571 replies
  • 38 likes

Superuser Contribution Connection failed

PlanPremiumCountry PhilippinesDeviceVivo V71 My Question or Issue I got this problem that says that my spotify says connection failed i've fixed this already yesterday but it came back again this morning an agent also told me to put this if i get thi...

Visitor

Plan Premium Country  Philippines Device Vivo V71     My Question or Issue  I got this problem that says that my spotify says connection failed i've fixed this already ye...

SergioDavid

Roadie

603 Views

1 replies

0 likes

  • 603 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline Songs

PlanPremiumCountry Philippines DeviceSamsung J7 ProOperating SystemAndroid Nougat My Question or Issue Hi. As of the lastest update, they removed the feature in which I can save my offline song on my external/memory card. I would like to know if I ca...

Newbie

Plan Premium Country  Philippines  Device Samsung J7 Pro Operating System Android Nougat    My Question or Issue  Hi. As of the lastest update, they removed the fea...

SergioDavid

Roadie

607 Views

1 replies

0 likes

  • 607 Views
  • 1 replies
  • 0 likes

Spotify seems to be offline constantly

Recently, my spotify app has not been letting me search, go to artist pages, or go to the browse page. When searching, it only shows songs I've downloaded. I can get to albums through songs in my playlists, but if I try to go to an artist page or bro...

Newbie

Recently, my spotify app has not been letting me search, go to artist pages, or go to the browse page. When searching, it only shows songs I've downloaded. I can get to albums through songs in my pla...

HopperX

Regular

668 Views

3 replies

1 likes

  • 668 Views
  • 3 replies
  • 1 likes

Cant Skip song in car

Hello, i am driving an 2012 Ford fiesta and am playing spotify through and Aux cord from a Samsung S7, i cannot skip the song with buttons on the wheel but can mute and adjust the volume.any fixes for this?

Newbie

  Hello, i am driving an 2012 Ford fiesta and am playing spotify through and Aux cord from a Samsung S7, i cannot skip the song with buttons on the wheel but can mute and adjust the volume. an...

user-removed

Not applicable

6787 Views

1 replies

0 likes

  • 6787 Views
  • 1 replies
  • 0 likes

Student discount

PlanPremiumCountry UsaDeviceS7 edgeOperating System Android Oreo My Question or IssueSpotify isnt playing specific songs through google speech (Ok google). I have college the student discount, it's not recognizing my account as premium.

Newbie

Plan Premium Country  Usa Device S7 edge Operating System  Android Oreo   My Question or Issue Spotify isnt playing specific songs through google speech (Ok google). I have c...

user-removed

Not applicable

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

[Instagram][Social] - Can't post Spotify songs as IG Story

It seems that I can't share my Spotify Songs/Playlist as an IG Story. Both apps are updated. Phone is also updated to lates build. I dunno why. Saw my friends can share their Spotify song as stories. PlanPremiumCountry PhilippinesDeviceOnePlus 3TOper...

Casual Listener

It seems that I can't share my Spotify Songs/Playlist as an IG Story. Both apps are updated. Phone is also updated to lates build. I dunno why. Saw my friends can share their Spotify song as stories....

Billy-J

Spotify Star

4754 Views

4 replies

0 likes

  • 4754 Views
  • 4 replies
  • 0 likes

Literally wont let me search

Had spotify premium for some good time now. Always worked fine, until now. It wont let me search for songs, and when I do, it only searches for songs that I've already downloaded. It's not an internet issue, because I've checked, and all other apps w...

Newbie

Had spotify premium for some good time now. Always worked fine, until now. It wont let me search for songs, and when I do, it only searches for songs that I've already downloaded. It's not an interne...

Noah

Community Legend

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

Solved!! Suggested songs

PlanPremiumCountryGermany DeviceSamsung galaxy s7 edgeOperating SystemAndroid oreo My Question or Issue Hello,I had the free version before and liked the suggested songs.I switched to premium so I can skip as much as I want and hear the music offline...

Casual Listener

Plan Premium Country Germany   Device Samsung galaxy s7 edge Operating System Android oreo   My Question or Issue  Hello, I had the free version before and liked the sugges...

Noah

Community Legend

607 Views

1 replies

0 likes

  • 607 Views
  • 1 replies
  • 0 likes

Local File playlist

Hello everyone!I created a playlist on my PC, with some local files I have in the latter.Now going on the phone, of course it does not make me listen to those local files, since in the database there are.Is there a way to listen to those songs too? M...

Newbie

Hello everyone! I created a playlist on my PC, with some local files I have in the latter. Now going on the phone, of course it does not make me listen to those local files, since in the database t...

Noah

Community Legend

679 Views

3 replies

0 likes

  • 679 Views
  • 3 replies
  • 0 likes

"Recently Added'' sorting issue (Android only)

I'm having this pretty annoying issue for almost a month now on my Spotify app (my Android version is 5.1). I like to store my offline songs inside a playlist, since this method keeps all my downloaded songs together and organized and helps me to con...

Visitor

  I'm having this pretty annoying issue for almost a month now on my Spotify app (my Android version is 5.1). I like to store my offline songs inside a playlist, since this method keeps all my ...

Denial94

Roadie

1838 Views

3 replies

2 likes

recently added
  • 1838 Views
  • 3 replies
  • 2 likes

Solved!! Spotify on Google assistant

Hello everyone I recently read that Spotify was collaborating with Google so we could set an alarm with a song from Spotify. I was wondering how can we set this type of alarm. Any help is appreciated. Thanks for reading, Jose.

Spotify Star

Hello everyone 🙂   I recently read that Spotify was collaborating with Google so we could set an alarm with a song from Spotify. I was wondering how can we set this type of alarm. Any help is...

Noah

Community Legend

1574 Views

1 replies

0 likes

  • 1574 Views
  • 1 replies
  • 0 likes

Solved!! Delete entire download list

Is there a way to delete all my music? Im wanting to start fresh with my music.PlanFree/PremiumCountry CanadaDeviceLG G5Operating System My Question or Issue I just want to delete my music. All of it.

Casual Listener

Is there a way to delete all my music? Im wanting to start fresh with my music. Plan Free/Premium Country  Canada Device LG G5 Operating System     My Question or Issue &nbs...

Noah

Community Legend

12756 Views

3 replies

0 likes

  • 12756 Views
  • 3 replies
  • 0 likes

Superuser Contribution No way to report song issues

Plan/PremiumCountry Device, Samsung Galaxy S8Operating System Android Oreo My Question or Issue When I find a incorrect artist or song name there is no way to report it in the Android app. The article in help says press the 3 dots and I have but noth...

Casual Listener

Plan /Premium Country   Device , Samsung Galaxy S8 Operating System  Android Oreo   My Question or Issue   When I find a incorrect artist or song name  there ...

olopis

Regular

2030 Views

2 replies

0 likes

  • 2030 Views
  • 2 replies
  • 0 likes

Superuser Contribution Music downloaded on my SD card is getting deleted every time i shut down my phone

PlanPremiumColombia DeviceMoto G6Operating SystemAndroid Oreo I'm downloading my music as I have always do on my SD card. I realized days ago that my music was no longer avaible on offline mode however, my SD card had the 20GB of music I downloaded p...

Newbie

Plan Premium Colombia   Device Moto G6 Operating System Android Oreo   I'm downloading my music as I have always do on my SD card. I realized days ago that my music was no lon...

SergioDavid

Roadie

700 Views

1 replies

1 likes

  • 700 Views
  • 1 replies
  • 1 likes

Superuser Contribution Reproduce siguiente canción pero muestra el nombre de la interior

El reproductor en spotify connect se lagea mucho ala hora de escuchar una lista de reproducción aveces el reproductor de la barra de notificaciones desaparece desinstalación e instalación varias veces en dispositivos pero el problema sigue. tengo una...

Visitor

El reproductor en spotify connect se lagea mucho ala hora de escuchar una lista de reproducción aveces el reproductor de la barra de notificaciones desaparece desinstalación e instalación varias vece...

SergioDavid

Roadie

657 Views

1 replies

0 likes

  • 657 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error en la playlist shuffle syndrome

Prima Reproduscan y pasen de cancion. El problema afecta a otras listas. Https://open.spotify.com/user/spotify/playlist/37i9dQZF1DWUq3wF0JVtEy

Visitor

Prima  Reproduscan y pasen de cancion. El problema afecta a otras listas.  Https://open.spotify.com/user/spotify/playlist/37i9dQZF1DWUq3wF0JVtEy

SergioDavid

Roadie

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wear OS native app removed?

Not talking about the built in Spotify integrated functionality that pops up whenever you start playing on your phone, but there use to be a (pretty horrible) stand alone app that you could install, i forget if it was through the play store or if it ...

Casual Listener

Not talking about the built in Spotify integrated functionality that pops up whenever you start playing on your phone, but there use to be a (pretty horrible) stand alone app that you could install, ...

BaronKrause

Casual Listener

887 Views

2 replies

1 likes

  • 887 Views
  • 2 replies
  • 1 likes

"a facebook error has occurred"

PlanPremiumCountry UKDeviceSamsung GalaxyOperating SystemAndroid Oreo My Question or Issue Trying to log into Spotify on an android phone. Just comes up with error "a facebook error has occurred" immediately every time. Removing Spotify from Facebook...

Casual Listener

  Plan Premium Country  UK Device Samsung Galaxy Operating System Android Oreo   My Question or Issue  Trying to log into Spotify on an android phone. Just comes u...

Billy-J

Spotify Star

1453 Views

1 replies

0 likes

  • 1453 Views
  • 1 replies
  • 0 likes

Solved!! "Play queue" button disappeared

PlanPremiumCountry FranceDeviceSamsung Galaxy S7 (SM-G930F)Operating SystemAndroid Oreo 8.0 My Question or Issue Sorry if the case is already solved on an other message. I didn't find a similar problem. So, I recently noticed a new player when I play...

Casual Listener

  Plan Premium Country  France Device Samsung Galaxy S7 (SM-G930F) Operating System Android Oreo 8.0   My Question or Issue  Sorry if the case is already solved on...

Billy-J

Spotify Star

8354 Views

5 replies

0 likes

  • 8354 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Can't connect to wifi on Honor 9

PlanPremiumCountry HungaryDeviceHonor 9Operating SystemAndroid 8.0.0 My Question or IssueSpotify doesn't see internet connection if the phone is connected to any Wifi network.To fix this, I deleted all the application's data and reinstall the applica...

Casual Listener

Plan Premium Country  Hungary Device Honor 9 Operating System Android 8.0.0   My Question or Issue Spotify doesn't see internet connection if the phone is connected to any Wi...

burbeci

Casual Listener

1820 Views

2 replies

0 likes

wifi android honor9
  • 1820 Views
  • 2 replies
  • 0 likes