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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375647 Views

541 replies

34 likes

Account
Free
  • 375647 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7535 Views

0 replies

7 likes

  • 7535 Views
  • 0 replies
  • 7 likes

can't connect to spotify [vivo 1610]

PlanPremiumCountry ThailandDeviceVivo 1610Operating SystemAndroid Marshmallow My Question or IssueI uesd spotify in my phone for year but around last wednesday everytime I uesd it always say "Connection failed". Even if I keep reinstalled.

Newbie

Plan Premium Country  Thailand Device Vivo 1610 Operating System Android Marshmallow   My Question or Issue I uesd spotify in my phone for year but around last wednesday ever...

Loxer

Community Legend

556 Views

1 replies

0 likes

  • 556 Views
  • 1 replies
  • 0 likes

why won't my spotify account work after the free trial on my phone?

PlanFree/Premium freeCountry chinaDevicehuaweiOperating Systemandroid My Question or Issue I tried to use my spotify app on my android phone after the free trial, but everytime i try to play a song by pressing shuffle play, a warning that says "you h...

Newbie

Plan Free/Premium free Country  china Device huawei Operating System android   My Question or Issue  I tried to use my spotify app on my android phone after the free trial, b...

Loxer

Community Legend

304 Views

1 replies

0 likes

  • 304 Views
  • 1 replies
  • 0 likes

Spotify desktop is junk

The worst music player UI ever, queues that can not be emptied, queues that can't be added to, near-impossibility of playing one song, problems persisting for years... You would expect more from the world's leading music streaming service and actuall...

Music Fan

The worst music player UI ever, queues that can not be emptied, queues that can't be added to, near-impossibility of playing one song, problems persisting for years... You would expect more from the ...

Loxer

Community Legend

359 Views

1 replies

1 likes

  • 359 Views
  • 1 replies
  • 1 likes

Why can someone modify my shared playlist?

PlanPremiumCountry Germany DevicePixel 2 XLOperating SystemAndroid P My Question or Issue Hey. I have shared a playlist. Why can anybody modify it (add or delete tracks)?

Newbie

Plan Premium Country  Germany  Device Pixel 2 XL Operating System Android P   My Question or Issue  Hey. I have shared a playlist. Why can anybody modify it (add or dele...

Loxer

Community Legend

689 Views

1 replies

0 likes

Playlist modify
  • 689 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android Auto Hangs on Listing Albums

I tried to reply in a similar post but I couldn't (not reply button). It seems that back in December 2017, a few people were having proplems veiwing albums from within android auto. One person replied in January 2018 that it started working again. Ho...

Visitor

I tried to reply in a similar post but I couldn't (not reply button). It seems that back in December 2017, a few people were having proplems veiwing albums from within android auto. One person replie...

user-removed

Not applicable

1699 Views

3 replies

0 likes

Albums
android auto
  • 1699 Views
  • 3 replies
  • 0 likes

Superuser Contribution How to remove songs from 'do not play' list

I accidentally added a few songs to it when trying to remove them from a playlist, is there a way I can see the 'do not play' list and adjust it?

Newbie

I accidentally added a few songs to it when trying to remove them from a playlist, is there a way I can see the 'do not play' list and adjust it?

Alfredo

Roadie

6615 Views

1 replies

5 likes

  • 6615 Views
  • 1 replies
  • 5 likes

Superuser Contribution I can't sync local files from Mac to adndroid

I'm trying to sync a song from local files from my Mac to my android phone, I've put the song in a playlist and downloaded it on my phone. Yes I'm on the same WiFi and yes I am a premium user. I even se the phone in Spotify connect. I've added a phot...

Newbie

I'm trying to sync a song from local files from my Mac to my android phone, I've put the song in a playlist and downloaded it on my phone. Yes I'm  on the same WiFi and yes I am a premium user. ...

Alfredo

Roadie

344 Views

1 replies

0 likes

  • 344 Views
  • 1 replies
  • 0 likes

Superuser Contribution Everytime I search on Spotify it will say "go online for online results"

I can't search on Spotify or "view aritst/album" though I can go to my saved and downloaded songs just fine. I've uninstalled and reinstalled and done a force quit which didn't help at all. When I select an artist from my recently played it wont go t...

Newbie

I can't search on Spotify or "view aritst/album" though I can go to my saved and downloaded songs just fine. I've uninstalled and reinstalled and done a force quit which didn't help at all.  Wh...

Alfredo

Roadie

909 Views

1 replies

0 likes

  • 909 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify no reproduce playlist correctamente

PlanFreeCountry ArgentinaDevice(Huawei y6 2017)Operating SystemAndroid My Question or Issue Hola,Mi problema es que cuando reproduzco una playlist se reproducen las 7 primeras canciones aleatoriamente y cuando estan terminan pasan a las siguientes 7 ...

Newbie

  Plan Free Country  Argentina Device (Huawei y6 2017) Operating System Android   My Question or Issue  Hola, Mi problema es que cuando reproduzco una playlist se repr...

Alfredo

Roadie

2118 Views

1 replies

0 likes

  • 2118 Views
  • 1 replies
  • 0 likes

Now playing no longer showing album art.

PlanFamily PremiumCountry usa DeviceMoto g5 plus Operating SystemAndroid 7.0 My Question or IssueI noticed after latest update that my album art and normal now playing controls are gone. Please see the screen that I now see. Ive done a fresh reinstal...

Casual Listener

Plan Family Premium Country usa   Device Moto g5 plus   Operating System Android 7.0   My Question or Issue I noticed after latest update that my album art and normal now pl...

Kyle01

Regular

534 Views

3 replies

1 likes

  • 534 Views
  • 3 replies
  • 1 likes

Full screen track info

PlanPremiumCountry DeviceSamsung Galaxy S8Operating System My Question or Issue My problem isn't really much of a problem, it's more of an inconvenience. When I am in my vehicle and connected to bluetooth and I go to look at the track playing it show...

Regular

Plan Premium Country   Device Samsung Galaxy S8 Operating System   My Question or Issue  My problem isn't really much of a problem, it's more of an inconvenience. When I am in...

Kyle01

Regular

706 Views

5 replies

0 likes

  • 706 Views
  • 5 replies
  • 0 likes

Superuser Contribution Problems to go on the next song with the car command

BlNone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry UruguayDeviceXiaomi mi mix2Operating System, Android My Question or IssuePlease help me i cannot change song

Newbie

BlNone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country  Uruguay Device Xiaomi mi mix2 Operating Syst...

Alfredo

Roadie

350 Views

1 replies

0 likes

  • 350 Views
  • 1 replies
  • 0 likes

Superuser Contribution App Automatically Starts Playback After Opening

PlanPremiumCountry USDeviceGoogle Pixel XL2Operating SystemAndroid Oreo My Question or Issue I've had this issue fairly recently that has been driving me crazy in regards to Spotify. There's a bug that has been occurring to where seemingly at random,...

Casual Listener

Plan Premium Country  US Device Google Pixel XL2 Operating System Android Oreo  My Question or Issue  I've had this issue fairly recently that has been driving me crazy i...

Alfredo

Roadie

3131 Views

6 replies

1 likes

Android
bug
playback
  • 3131 Views
  • 6 replies
  • 1 likes

Cant Log In

Hi,I have just got my phone back from being repaired and i tried to log back into spotify with no luck. The App keeps telling me there is no account linked with my email address however i was using premium (free 24 month with my phone contract) last ...

Casual Listener

Hi, I have just got my phone back from being repaired and i tried to log back into spotify with no luck. The App keeps telling me there is no account linked with my email address however i was using...

Dominoi

Composer

469 Views

1 replies

0 likes

  • 469 Views
  • 1 replies
  • 0 likes

Artist pages not loading.

For awhile now whenever I go to an artist page there seems to be a 3 outta 4 chance it won't load. Everything was working fine until a few weeks ago. I didn't change anything or have any update. It just quit loading them.

Regular

For awhile now whenever I go to an artist page there seems to be a 3 outta 4 chance it won't load. Everything was working fine until a few weeks ago. I didn't change anything or have any update. It j...

Noah

Spotify Star

5290 Views

1 replies

0 likes

  • 5290 Views
  • 1 replies
  • 0 likes

Help me

My spotify was presented problems with this I uninstalled it, after the installation it seems that it is not able to download my songs even though I have spotify premium, it lowers the songs but soon after having finished downloading it restarts this...

Casual Listener

My spotify was presented problems with this I uninstalled it, after the installation it seems that it is not able to download my songs even though I have spotify premium, it lowers the songs but soon...

Magnetron

Gig Goer

545 Views

3 replies

0 likes

  • 545 Views
  • 3 replies
  • 0 likes

Music stops playing randomly

Plan PremiumCountry BelgiumDeviceSamsung Galaxy a5 2017 My Question or Issue Recently I've been having the problem that after listening a few songs, the music stops playing completely in the middle of a song. I have to open Spotify to press at again ...

Newbie

Plan   Premium Country  Belgium Device Samsung Galaxy a5 2017     My Question or Issue  Recently I've been having the problem that after listening a few songs, the m...

Noah

Spotify Star

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

[Android] [Playlists] Your Daily Drive Mix Needs Clarification

There is a relatively new auto generated playlist called “Your Daily Drive Mix” at least for android mobile and android auto. It’s not a radio/station in the sense that there are no thumbs up or down. Initially I thought that it was creating a playli...

Visitor

  There is a relatively new auto generated playlist called “Your Daily Drive Mix” at least for android mobile and android auto. It’s not a radio/station in the sense that there are no thumbs up...

user-removed

Not applicable

1032 Views

4 replies

0 likes

  • 1032 Views
  • 4 replies
  • 0 likes

Search is offline, while the rest of the app works???

PlanPremiumCountry USADeviceSamsung Galaxy Note 8 REV1.0Operating SystemAndroid 8.0.0 My Question or Issue When I access the search function on mobile data and try searching a song or artist, it always returns that I'm "offline". I'm able to access H...

Newbie

Plan Premium Country  USA Device Samsung Galaxy Note 8 REV1.0 Operating System Android 8.0.0   My Question or Issue  When I access the search function on mobile data and try ...

Billy-J

Spotify Star

1360 Views

1 replies

0 likes

Android
bug
Help
Search
support
  • 1360 Views
  • 1 replies
  • 0 likes

I Cant Open my Spotify App (Please Help Guys)

hey guys, i really really need ur help right here. i'm from indonesia and i have a problem with my spotify app. i will translate it to english okay picture number 1 said : "connecting" and picture number 2 said "connection fail" i dont know why its a...

Newbie

hey guys, i really really need ur help right here. i'm from indonesia and i have a problem with my spotify app. i will translate it to english okay picture number 1 said : "connecting" and picture nu...

Loxer

Community Legend

633 Views

1 replies

0 likes

cant open
  • 633 Views
  • 1 replies
  • 0 likes