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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115394 Views

27 replies

4 likes

  • 115394 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231935 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231935 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591633 Views

79 replies

3 likes

  • 591633 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485890 Views

580 replies

42 likes

Account
Free
  • 485890 Views
  • 580 replies
  • 42 likes

Superuser Contribution [Mobile] Separate Streaming Quality for Wifi and mobile Data

My Question or Issue: The Data Saver toggle causes EVERY song in EVERY list to be grayed out permanantly (on the Galaxy S4, at least). I accdentally activated this, and every song was wiped. Who designed this and why would you allow such a failure of...

Visitor

My Question or Issue:  The Data Saver toggle causes EVERY song in EVERY list to be grayed out permanantly (on the Galaxy S4, at least). I accdentally activated this, and every son...

SergioDavid

Roadie

759 Views

1 replies

0 likes

  • 759 Views
  • 1 replies
  • 0 likes

Spotify background activity

PlanPremiumCountry FranceDeviceSamsung galaxy A5 2017Operating SystemAndroid 8My Question or IssueI don't know if my problem is localized but i have this one since 2 phones so i think is global, So my problem is this one : Why spotify don't know how ...

Casual Listener

  Plan Premium Country  France Device Samsung galaxy A5 2017 Operating System Android 8 My Question or Issue I don't know if my problem is localized but i have this one since 2 ph...

Nsbx

Casual Listener

2722 Views

2 replies

0 likes

  • 2722 Views
  • 2 replies
  • 0 likes

Music skips through songs after a few seconds.

My Question or IssueHello, I am using spotify on a samsung S8. I recently got a new bluetooth speaker but when I connect it my music skips through songs after a few seconds. I have uninstalled spotify and reinstalled it and it still wont work proper....

Casual Listener

My Question or Issue Hello, I am using spotify on a samsung S8. I recently got a new bluetooth speaker but when I connect it my music skips through songs after a few seconds. I have uninstalled spot...

Ryanx0r

Composer

1684 Views

3 replies

0 likes

  • 1684 Views
  • 3 replies
  • 0 likes

Equalizer on Android gone

Hey all, Since the last update (maybe, but I can't guarantee, in any case, it's recent), the equalizer option is gone from the settings, I can't find it anywhere.Spotify version: 8.4.66.733 armV7Android version: 8.1.0 (OxygenOS 5.1.9)Phone model: One...

Casual Listener

  Hey all,   Since the last update (maybe, but I can't guarantee, in any case, it's recent), the equalizer option is gone from the settings, I can't find it anywhere. Spotify version: 8...

andreistraut

Casual Listener

929 Views

2 replies

0 likes

  • 929 Views
  • 2 replies
  • 0 likes

Solved!! Issues playing music on phone

PlanStudent Country DeviceSamsung Galaxy S9+Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I wasn't really sure where to put this. I recently upgraded from an iPhone to a Samsung Galaxy S9+. For a while, I've been just f...

Casual Listener

  Plan Student  Country   Device Samsung Galaxy S9+ Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I wasn't really...

jsannn

Community Legend

621 Views

1 replies

0 likes

  • 621 Views
  • 1 replies
  • 0 likes

A problem with the app I can't describe

I'm on the Google Pixel running Android P Beta and an LG G3 running Android 4I don't know how to describe my issue in words so I'll link this video I recorded instead https://youtu.be/28pJmobZDG0

Regular

I'm on the Google Pixel running Android P Beta and an LG G3 running Android 4 I don't know how to describe my issue in words so I'll link this video I recorded instead https://youtu.be/28pJmobZ...

shaneylianto

Regular

1971 Views

7 replies

0 likes

  • 1971 Views
  • 7 replies
  • 0 likes

Solved!! New confused user PLEASE HELP

PlanFreeCountry UKDeviceSamsung S7 EdgeOperating SystemAndroid My Question or Issue Hello folks, I'm new to this streaming malarky and I'm not a spring chicken either, I'm 52 years old. I've just got a ChromeCast Audio. When I play a track in Spotify...

Regular

Plan Free Country  UK Device Samsung S7 Edge Operating System Android   My Question or Issue   Hello folks,   I'm new to this streaming malarky and I'm not a spring c...

GMC_Phil

Regular

2063 Views

15 replies

0 likes

  • 2063 Views
  • 15 replies
  • 0 likes

Cannot switch to an.album

PlanNormalCountry DEOperating SystemAndroid 5 (small Phone) My Question or Issue There is no album list any more in an artist profile. I cannot listen to a whole album. No premium but shuffling is acceptable for me. Once this worked.

Casual Listener

Plan Normal Country  DE Operating System Android 5 (small Phone)   My Question or Issue  There is no album list any more in an artist profile. I cannot listen to a whole album....

Loxer

Community Legend

878 Views

3 replies

0 likes

  • 878 Views
  • 3 replies
  • 0 likes

Music just stops

PlanPremiumCountry DeviceLG G 6Operating SystemAndroid 7 My Question or Issue Since about July (1 month) i have an issue regarding spotify. I play a playlist of mine (sometimes downloaded sometimes not) and after some songs it stopps. Very often the ...

Casual Listener

  Plan Premium Country   Device LG G 6 Operating System Android 7   My Question or Issue  Since about July (1 month) i have an issue regarding spotify. I play a playlis...

Billy-J

Spotify Star

949 Views

3 replies

0 likes

Music being paused
  • 949 Views
  • 3 replies
  • 0 likes

NEW DESING

PlanPremiumCountry ColombiaDeviceSamsung Galaxy J5 PrimeOperating SystemAndroid (7.0)My Question or IssueI haven't got the new design (I have tried everything but nothing seems to work)

Newbie

Plan Premium Country  Colombia Device Samsung Galaxy J5 Prime Operating System Android (7.0) My Question or Issue I haven't got the new design (I have tried everything but nothing seems...

Billy-J

Spotify Star

667 Views

1 replies

0 likes

  • 667 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify/Waze functionality.

Device: P20 pro My Question or Issue I've recently bought a new phone with the latest version of Android. I regularly use Waze and Spotify at the same time but I've noticed that since the change the lock screen notification of 'Waze is connected' is ...

Newbie

Device: P20 pro   My Question or Issue  I've recently bought a new phone with the latest version of Android. I regularly use Waze and Spotify at the same time but I've noticed that since...

Aimee_T

Roadie

925 Views

1 replies

0 likes

  • 925 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify is switch song in the middle to random song

Spotify is switch song in the middle to random song. When i play an album on my Android Device Spotify stop the song in the middle and plays a random song. Also this song didn't end and Its happen agine. I logged out in all of my Spotifys Devices, it...

Newbie

   Spotify is switch song in the middle to random song. When i play an album on my Android Device Spotify stop the song in the middle and plays a random song. Also this song didn't end and...

Aimee_T

Roadie

1884 Views

1 replies

0 likes

  • 1884 Views
  • 1 replies
  • 0 likes

Spotify premium and adroid

My Question or Issue I just switched my iPhone to Samsung S8. I have a premium account that I pay monthly. I got my new phone on Saturday and downloaded the Spotify app on it but it did not show my playlists. So I went to both my iPhone and Samsung t...

Visitor

    My Question or Issue  I just switched my iPhone to Samsung S8. I have a premium account that I pay monthly. I got my new phone on Saturday and downloaded the Spotify app on it b...

Billy-J

Spotify Star

639 Views

1 replies

0 likes

  • 639 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't delete my saved data!

PlanPremiumCountryUK DeviceHTC U ULTRAOperating SystemAndroid My Question or IssueI'm trying to delete the songs I have saved onto my device, as I want to redownload them at a higher quality.Everywhere I look on the internet it says I can scroll to t...

Newbie

Plan Premium Country UK  Device HTC U ULTRA Operating System Android   My Question or Issue I'm trying to delete the songs I have saved onto my device, as I want to redownload the...

Aimee_T

Roadie

861 Views

1 replies

0 likes

  • 861 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music shuffle in Cellphone (Android) But in IPAD can play full song

PlanFreeCountry ThailandDeviceSamsung Galaxy Mega 6.3 GT I-9200Operating SystemAndroid 4.4.2 Kitkat Question or Issue I use spotify in android phone and select artist to add song but the artist which I select their album cannot play full song but in ...

Casual Listener

Plan Free Country  Thailand Device Samsung Galaxy Mega 6.3 GT I-9200 Operating System Android 4.4.2 Kitkat    Question or Issue  I use spotify in android phone and selec...

samphan

Casual Listener

771 Views

4 replies

0 likes

  • 771 Views
  • 4 replies
  • 0 likes

Superuser Contribution Songs from Queue gone! Why?

JUst spent 30 minutes adding albums and songs to queue. Checked queue and it had all these next tracks listed. Then i played a song from my favorites, clicked on that top right icon to view queue and it’s missing all songs i added. Now it shows that ...

Newbie

  JUst spent 30 minutes adding albums and songs to queue. Checked queue and it had all these next tracks listed. Then i played a song from my favorites, clicked on that top right icon to view q...

Aimee_T

Roadie

1148 Views

1 replies

1 likes

  • 1148 Views
  • 1 replies
  • 1 likes

Superuser Contribution Falta cancion

Shazamee una cancion que se llama "el mundo se está deshaciendo" de la artista MILCK y me apareció una opción para abrir la canción en spotify sin embargo no se encontró la canción, y la verdad me gustaron mucho esa canción en mi playlist.

Newbie

Shazamee una cancion que se llama "el mundo se está deshaciendo" de la artista MILCK y me apareció una opción para abrir la canción en spotify sin embargo no se encontró la canción, y la verdad me gu...

Aimee_T

Roadie

669 Views

1 replies

0 likes

  • 669 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problema de carregamento eterno

Tenho um problema chato demais seja no aplicativo Android ou no desktop. O Spotify simplesmente não carrega, tenho um ótimo notebook um.celular mediano e não consigo usar o aplicativo direito. Tenho que ficar entrando e saindo do aplicativo. Alguém m...

Newbie

Tenho um problema chato demais seja no aplicativo Android ou no desktop. O Spotify simplesmente não carrega, tenho um ótimo notebook um.celular mediano e não consigo usar o aplicativo direito. Tenho ...

Aimee_T

Roadie

1047 Views

1 replies

0 likes

  • 1047 Views
  • 1 replies
  • 0 likes

Superuser Contribution Duplicated Bose ST30 Speaker on Device List

PlanPremiumCountry Device(iPhone, Android)Operating System(iOS, Android) My Question or Issue Hi, My Bose Speaker Soundtouch appears duplicated or triplicated on DEVICE LIST on Spotify App. Only one work and the other repetition are fake. This happen...

Casual Listener

Plan Premium Country   Device (iPhone, Android) Operating System (iOS, Android)   My Question or Issue   Hi,   My Bose Speaker Soundtouch appears duplicated or tripli...

carloseiv

Casual Listener

896 Views

2 replies

0 likes

Bose
Device Available
Duplicated
speaker
  • 896 Views
  • 2 replies
  • 0 likes

Superuser Contribution Latest patch - Loads of problems

PlanPremiumDeviceGoogle Pixel (1)Operating SystemAndroid 8.1.0 - Latest security patch - Non rootedMy Question or IssueOkey, I have been having different problems with my app since the last update (the last 8-10 days or something). I have checked Goo...

Casual Listener

Plan Premium Device Google Pixel (1) Operating System Android 8.1.0 - Latest security patch - Non rooted My Question or Issue Okey, I have been having different problems with my app since the ...

Aimee_T

Roadie

2714 Views

6 replies

0 likes

bugs
  • 2714 Views
  • 6 replies
  • 0 likes