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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387455 Views

545 replies

34 likes

Account
Free
  • 387455 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8041 Views

0 replies

7 likes

  • 8041 Views
  • 0 replies
  • 7 likes

Solved!! My playlist has most songs grayed out on my phone, despite them all working on PC and friend's phone

PlanPremiumCountry USDevice(Samsung Galaxy S8, Macbook Pro,)Operating System(Android v 8.0, Windows 10) My Question or Issue I just got this new phone and for whatever reason this playlist in particular has most songs grayed out. Other playlists are ...

Casual Listener

Plan Premium Country  US Device (Samsung Galaxy S8, Macbook Pro,) Operating System (Android v 8.0, Windows 10)   My Question or Issue  I just got this new phone and for whate...

tripped144

Casual Listener

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes

Spotify keeps adding songs to my playlists and it keeps on playing songs that I chose not to play.

So spotify keeps on adding in songs to my playlist and plays songs that I have put do not play on. Please help.

Newbie

So spotify keeps on adding in songs to my playlist and plays songs that I have put do not play on. Please help.  

lonelymillionai

Newbie

632 Views

1 replies

0 likes

  • 632 Views
  • 1 replies
  • 0 likes

All songs deleted

HiSince I got spotify I got the download button activated at my "Songs".So if I want a new song to be downloaded I just put into "my songs" so that it downloads automatically. (Because the download button under "songs" is activated) . When I put a ne...

Regular

Hi Since I got spotify I got the download button activated at my "Songs". So if I want a new song to be downloaded I just put into  "my songs" so that it downloads automatically. (Because the ...

Billy-J

Spotify Star

561 Views

5 replies

0 likes

  • 561 Views
  • 5 replies
  • 0 likes

Download via Mobile Data

PlanPremiumCountry Germany Device(Samsung Galaxy S9)Operating System(Android Oreo.) My Question or IssueI've activated mobile downloads, but Spotify doesn't download and still wants me to activate it in settings.

Casual Listener

Plan Premium Country  Germany  Device (Samsung Galaxy S9) Operating System (Android Oreo.)   My Question or Issue I've activated mobile downloads, but Spotify doesn't do...

Billy-J

Spotify Star

848 Views

4 replies

0 likes

  • 848 Views
  • 4 replies
  • 0 likes

Solved!! The STMPD account puts songs in my playlists without authorization.

The STMPD account puts songs from artists in my main playlists, I stopped tracking the account and certain artists that are part of this record company, but they continue for songs without my authorization, I wanted to know if there is a way to avoid...

Composer

The STMPD account puts songs from artists in my main playlists, I stopped tracking the account and certain artists that are part of this record company, but they continue for songs without my authori...

Noah

Spotify Star

703 Views

3 replies

0 likes

  • 703 Views
  • 3 replies
  • 0 likes

Search BUG?

DeviceAndroid My Question or Issue Hello friends, So I know there are easy fixes for the search problems ( where all searches are offline and only look up songs that are downloaded to the device) Many have posted temporary fixes such as - Restart dev...

Newbie

    Device Android  My Question or Issue  Hello friends,   So I know there are easy fixes for the search problems ( where all searches are offline and only look up son...

Noah

Spotify Star

1675 Views

1 replies

1 likes

bug
Search
  • 1675 Views
  • 1 replies
  • 1 likes

Can't make playlist collaborative

Why is the "make collaborative" option not available for this playlist? How can I make it collaborative? See attached. PlanFree/PremiumCountrySwedenDeviceHuawei P10Operating SystemAndroid My Question or Issue

Newbie

Why is the "make collaborative" option not available for this playlist? How can I make it collaborative? See attached.      Plan Free/Premium Country Sweden Device Huawei P10 ...

Noah

Spotify Star

427 Views

1 replies

1 likes

  • 427 Views
  • 1 replies
  • 1 likes

Chromecast Audio problem

After quite some time of getting frustrated with my CCA always cutting off the end of tracks / skipping etc, I abandoned it in favour of alternative products. However, I couldn't just leave it festering in a drawer so decided to have another try at f...

Casual Listener

After quite some time of getting frustrated with my CCA always cutting off the end of tracks / skipping etc, I abandoned it in favour of alternative products.  However, I couldn't just leave it ...

Noah

Spotify Star

1395 Views

1 replies

0 likes

  • 1395 Views
  • 1 replies
  • 0 likes

Collaborative Playlist

PlanFreeCountry USADeviceSamsung Galaxy 9+Operating SystemAndroid 8.0 My Question or Issue Where has the option to make a playlist collaborative gone?

Newbie

  Plan Free Country  USA Device Samsung Galaxy 9+ Operating System Android 8.0   My Question or Issue  Where has the option to make a playlist collaborative gone?

Noah

Spotify Star

338 Views

1 replies

0 likes

  • 338 Views
  • 1 replies
  • 0 likes

Superuser Contribution Track listing getting stuck on first song!

PlanPremiumCountryUK DeviceOnePlus 6Operating SystemAndroidOreo My Question or IssueThe track listing gets stuck on the first song played or is constantly one track behind. So unable to tell what track is playing if I'm unfamiliar with album / playli...

Casual Listener

Plan Premium Country UK  Device OnePlus 6 Operating System AndroidOreo   My Question or Issue The track listing gets stuck on the first song played or is constantly one track behi...

davegarrett2512

Casual Listener

521 Views

2 replies

1 likes

  • 521 Views
  • 2 replies
  • 1 likes

can't connect to spotify [vivo 1610]

PlanPremiumCountry ThailandDeviceVivo 1610Operating SystemAndroid Marshmallow My Question or IssueI uesd spotify in my phone for year but around last wednesday everytime I uesd it always say "Connection failed". Even if I keep reinstalled.

Newbie

Plan Premium Country  Thailand Device Vivo 1610 Operating System Android Marshmallow   My Question or Issue I uesd spotify in my phone for year but around last wednesday ever...

Loxer

Community Legend

560 Views

1 replies

0 likes

  • 560 Views
  • 1 replies
  • 0 likes

why won't my spotify account work after the free trial on my phone?

PlanFree/Premium freeCountry chinaDevicehuaweiOperating Systemandroid My Question or Issue I tried to use my spotify app on my android phone after the free trial, but everytime i try to play a song by pressing shuffle play, a warning that says "you h...

Newbie

Plan Free/Premium free Country  china Device huawei Operating System android   My Question or Issue  I tried to use my spotify app on my android phone after the free trial, b...

Loxer

Community Legend

306 Views

1 replies

0 likes

  • 306 Views
  • 1 replies
  • 0 likes

Spotify desktop is junk

The worst music player UI ever, queues that can not be emptied, queues that can't be added to, near-impossibility of playing one song, problems persisting for years... You would expect more from the world's leading music streaming service and actuall...

Music Fan

The worst music player UI ever, queues that can not be emptied, queues that can't be added to, near-impossibility of playing one song, problems persisting for years... You would expect more from the ...

Loxer

Community Legend

366 Views

1 replies

1 likes

  • 366 Views
  • 1 replies
  • 1 likes

Why can someone modify my shared playlist?

PlanPremiumCountry Germany DevicePixel 2 XLOperating SystemAndroid P My Question or Issue Hey. I have shared a playlist. Why can anybody modify it (add or delete tracks)?

Newbie

Plan Premium Country  Germany  Device Pixel 2 XL Operating System Android P   My Question or Issue  Hey. I have shared a playlist. Why can anybody modify it (add or dele...

Loxer

Community Legend

697 Views

1 replies

0 likes

Playlist modify
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  • 1 replies
  • 0 likes

Superuser Contribution Android Auto Hangs on Listing Albums

I tried to reply in a similar post but I couldn't (not reply button). It seems that back in December 2017, a few people were having proplems veiwing albums from within android auto. One person replied in January 2018 that it started working again. Ho...

Visitor

I tried to reply in a similar post but I couldn't (not reply button). It seems that back in December 2017, a few people were having proplems veiwing albums from within android auto. One person replie...

user-removed

Not applicable

1713 Views

3 replies

0 likes

Albums
android auto
  • 1713 Views
  • 3 replies
  • 0 likes

Superuser Contribution How to remove songs from 'do not play' list

I accidentally added a few songs to it when trying to remove them from a playlist, is there a way I can see the 'do not play' list and adjust it?

Newbie

I accidentally added a few songs to it when trying to remove them from a playlist, is there a way I can see the 'do not play' list and adjust it?

Alfredo

Roadie

6630 Views

1 replies

5 likes

  • 6630 Views
  • 1 replies
  • 5 likes

Superuser Contribution I can't sync local files from Mac to adndroid

I'm trying to sync a song from local files from my Mac to my android phone, I've put the song in a playlist and downloaded it on my phone. Yes I'm on the same WiFi and yes I am a premium user. I even se the phone in Spotify connect. I've added a phot...

Newbie

I'm trying to sync a song from local files from my Mac to my android phone, I've put the song in a playlist and downloaded it on my phone. Yes I'm  on the same WiFi and yes I am a premium user. ...

Alfredo

Roadie

352 Views

1 replies

0 likes

  • 352 Views
  • 1 replies
  • 0 likes

Superuser Contribution Everytime I search on Spotify it will say "go online for online results"

I can't search on Spotify or "view aritst/album" though I can go to my saved and downloaded songs just fine. I've uninstalled and reinstalled and done a force quit which didn't help at all. When I select an artist from my recently played it wont go t...

Newbie

I can't search on Spotify or "view aritst/album" though I can go to my saved and downloaded songs just fine. I've uninstalled and reinstalled and done a force quit which didn't help at all.  Wh...

Alfredo

Roadie

914 Views

1 replies

0 likes

  • 914 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify no reproduce playlist correctamente

PlanFreeCountry ArgentinaDevice(Huawei y6 2017)Operating SystemAndroid My Question or Issue Hola,Mi problema es que cuando reproduzco una playlist se reproducen las 7 primeras canciones aleatoriamente y cuando estan terminan pasan a las siguientes 7 ...

Newbie

  Plan Free Country  Argentina Device (Huawei y6 2017) Operating System Android   My Question or Issue  Hola, Mi problema es que cuando reproduzco una playlist se repr...

Alfredo

Roadie

2122 Views

1 replies

0 likes

  • 2122 Views
  • 1 replies
  • 0 likes

Now playing no longer showing album art.

PlanFamily PremiumCountry usa DeviceMoto g5 plus Operating SystemAndroid 7.0 My Question or IssueI noticed after latest update that my album art and normal now playing controls are gone. Please see the screen that I now see. Ive done a fresh reinstal...

Casual Listener

Plan Family Premium Country usa   Device Moto g5 plus   Operating System Android 7.0   My Question or Issue I noticed after latest update that my album art and normal now pl...

Kyle01

Regular

544 Views

3 replies

1 likes

  • 544 Views
  • 3 replies
  • 1 likes