Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
118851 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
239794 Views
153 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
600737 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
493103 Views
581 replies
42 likes
PlanPremiumCountry SpainDeviceLg G6Operating SystemAndroid My Question or Issue It's possible to make an option for download all my playlist at one time? Every time I reinstall Spotify i must go downloading my playlists one by one... It will be great...
Plan Premium Country Spain Device Lg G6 Operating System Android My Question or Issue It's possible to make an option for download all my playlist at one time? Ever...
Roadie
621 Views
1 replies
0 likes
Hey, I have a problem with some specific songs and is really annoying, I've tried many things to fix it and the problem still showing, basically, the songs at some specific points they sound distorted and cutted, sounds really bad and what's interest...
Hey, I have a problem with some specific songs and is really annoying, I've tried many things to fix it and the problem still showing, basically, the songs at some specific points they sound distorte...
Composer
926 Views
4 replies
0 likes
PlanPremiumCountry México DeviceSonyOperating SystemAndroid My Question or Issue I can't reproduce videos,it says it fails
Plan Premium Country México Device Sony Operating System Android My Question or Issue I can't reproduce videos,it says it fails
Spotify Star
793 Views
1 replies
0 likes
PlanPremiumCountry DEDeviceOnePlus 5Operating System Android Oreo My Question or IssueDuring the last major UI update of the Android app, one very misleading and incorrect translation was introduced.In the podcast section you used "Folgen herunterlad...
Plan Premium Country DE Device OnePlus 5 Operating System Android Oreo My Question or Issue During the last major UI update of the Android app, one very misl...
Roadie
419 Views
1 replies
0 likes
In the app, in the favorites song section i had 7000 songs now its in 1000. Is this a glitch going on or what.
In the app, in the favorites song section i had 7000 songs now its in 1000. Is this a glitch going on or what.
Spotify Star
848 Views
5 replies
0 likes
Good Morning Everyone! My Spotify app updated last night, and, much to my unpleasant surprise, all my playlists are now re-sorted by artist and album! I've tried re-sorting every which way, but I can't get them back to artist and song title. I don't ...
Good Morning Everyone! My Spotify app updated last night, and, much to my unpleasant surprise, all my playlists are now re-sorted by artist and album! I've tried re-sorting every ...
Roadie
636 Views
1 replies
0 likes
PlanFamily PremiumCountryPhilippinesDeviceNokia 7 PlusOperating SystemAndroid Oreo 8.1 My Question or IssueI really appreciate the notification/quick setting tile of Spotify, allowing me to quickly toggle between online and offline mode. But to my di...
Plan Family Premium Country Philippines Device Nokia 7 Plus Operating System Android Oreo 8.1 My Question or Issue I really appreciate the notification/quick setting tile of Spotify,...
Not applicable
1078 Views
2 replies
0 likes
PlanFreeCountry United StatesDeviceAndroid Samsung Galaxy J3 MissionMy Question or Issue Today I opened my spotify app on my phone and saw I had a new daily mix 1. This was great because it was all comedians and I listen to a ton of comedians. Howeve...
Plan Free Country United States Device Android Samsung Galaxy J3 Mission My Question or Issue Today I opened my spotify app on my phone and saw I had a new daily mix 1. Thi...
Roadie
410 Views
1 replies
0 likes
PlanPremiumCountry CanadaDeviceOnePlus 5Operating SystemAndroid (Latest as of 02.08.2018)My Question or Issue Hi all, I recently noticed that Spotify doesn't download songs to my device (I have 20 GB of free Space). Whenever I try to download a song ...
Plan Premium Country Canada Device OnePlus 5 Operating System Android (Latest as of 02.08.2018) My Question or Issue Hi all, I recently noticed that Spotify doesn'...
Roadie
837 Views
3 replies
0 likes
PlanPremiumCountry USADeviceIPODOperating SystemAPPLE IPOD When I turn on my IPOD to listen to my spotify, I notice on the HOME PAGE that there are several automatic shown lines of Groups/Albums I might like. Recently there was a horizontal line of "...
Plan Premium Country USA Device IPOD Operating System APPLE IPOD When I turn on my IPOD to listen to my spotify, I notice on the HOME PAGE that there are several automatic shown...
Composer
452 Views
1 replies
0 likes
PlanPremiumCountryBrazilDeviceMoto G 5Operating SystemAndroid My Question or IssueSoon as I heard about Marie Gomez' songs (Selena Gomez alter-ego), I went to search them on Spotify.They appear on search, but the song titles are grayish and the "Mari...
Plan Premium Country Brazil Device Moto G 5 Operating System Android My Question or Issue Soon as I heard about Marie Gomez' songs (Selena Gomez alter-ego), I went to search them on ...
Composer
869 Views
1 replies
0 likes
PlanPremiumCountry: Panama DeviceCarMultiMedia System rk30 ChipsetOperating SystemAndroid Jelly Bean 4.2.2 My Question or IssueEvery time Spotify updates with a new version in all my playlists the "Download" button is set back to off. I have to reanb...
Plan Premium Country: Panama Device CarMultiMedia System rk30 Chipset Operating System Android Jelly Bean 4.2.2 My Question or Issue Every time Spotify updates with ...
Casual Listener
550 Views
2 replies
0 likes
Hello dear community,I have a Samsung S5 Neo, Premium account. I downloaded lots of songs, all of them on my phone memory.Now i said that spotify should save them on the sd card. But spotify didn't relocate the songs I have already downloaded. Has an...
Hello dear community, I have a Samsung S5 Neo, Premium account. I downloaded lots of songs, all of them on my phone memory. Now i said that spotify should save them on the sd card. Bu...
Spotify Star
3081 Views
1 replies
0 likes
PlanPremiumCountryUSA DevicePixel 1Operating SystemN/A My Question or Issue When I click on the 'three dot' button, then click 'Share' the app just closes. I tried force stopping the app, clearing the cache, everything short of uninstalling and re-in...
Plan Premium Country USA Device Pixel 1 Operating System N/A My Question or Issue When I click on the 'three dot' button, then click 'Share' the app just closes. I t...
Casual Listener
497 Views
1 replies
0 likes
So I listen to various music genres, sometimes focusing on one more than another, but my Daily Mixes only seem to reflect like 2 of them, with few mixes being pretty much the same genre, just taking up 2/3 playlists at a time. They also have the same...
So I listen to various music genres, sometimes focusing on one more than another, but my Daily Mixes only seem to reflect like 2 of them, with few mixes being pretty much the same genre, just...
Casual Listener
1503 Views
2 replies
2 likes
PlanPremiumCountryPhilippinesDeviceSamsung Galaxy s7 EdgeOperating SystemAndroid 8.0 (Oreo) My Question or Issue Everytime I download a song on my phone the app sudenly becomes unstable. Playlists wont start to load (the green buffer just keeps showi...
Plan Premium Country Philippines Device Samsung Galaxy s7 Edge Operating System Android 8.0 (Oreo) My Question or Issue Everytime I download a song on my phone the app sudenly ...
Roadie
526 Views
1 replies
0 likes
PlanPremiumCountryLithuania DeviceHuawei Mate 10 ProOperating SystemAndroid 8.0 My Question or Issue Yesterday every song of all playlists started showing my username in artist and album names line. How to remove that? Thanks in advance!
Plan Premium Country Lithuania Device Huawei Mate 10 Pro Operating System Android 8.0 My Question or Issue Yesterday every song of all playlists started showing my userna...
Music Fan
1101 Views
1 replies
1 likes
PlanFreeCountryMéxicoDeviceSamsung Galaxy j7Operating SystemAndroid 6.0.1 Marshmallow IssueI always listen to my playlists while taking a shower, having breakfast or simply drawing. And I constantly create new playlists that keep up with my music tas...
Plan Free Country México Device Samsung Galaxy j7 Operating System Android 6.0.1 Marshmallow Issue I always listen to my playlists while taking a shower, having breakfast or sim...
Casual Listener
14554 Views
2 replies
7 likes
I noticed when I logged in that I had about 10-15 new follows. Thing is that I have not selected these, even though they seem similiar to artists I have listened to. I have logged out from all devices just in case after this and changed my password. ...
I noticed when I logged in that I had about 10-15 new follows. Thing is that I have not selected these, even though they seem similiar to artists I have listened to. I have logged out from all device...
Not applicable
569 Views
2 replies
0 likes
PlanPremiumCountry Costa Rica DeviceHuawei Mate 7Operating SystemAndroid 4.4.2 My Question or Issue La aplicación se detiene por completo y se cierra cuando se reproduce música en huawei mate 7.
Plan Premium Country Costa Rica Device Huawei Mate 7 Operating System Android 4.4.2 My Question or Issue La aplicación se detiene por completo y se cierra cuando se repr...
Roadie
526 Views
1 replies
0 likes
