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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387345 Views

545 replies

34 likes

Account
Free
  • 387345 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8039 Views

0 replies

7 likes

  • 8039 Views
  • 0 replies
  • 7 likes

Full screen track info

PlanPremiumCountry DeviceSamsung Galaxy S8Operating System My Question or Issue My problem isn't really much of a problem, it's more of an inconvenience. When I am in my vehicle and connected to bluetooth and I go to look at the track playing it show...

Regular

Plan Premium Country   Device Samsung Galaxy S8 Operating System   My Question or Issue  My problem isn't really much of a problem, it's more of an inconvenience. When I am in...

Kyle01

Regular

718 Views

5 replies

0 likes

  • 718 Views
  • 5 replies
  • 0 likes

Superuser Contribution Problems to go on the next song with the car command

BlNone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry UruguayDeviceXiaomi mi mix2Operating System, Android My Question or IssuePlease help me i cannot change song

Newbie

BlNone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country  Uruguay Device Xiaomi mi mix2 Operating Syst...

Alfredo

Roadie

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes

Superuser Contribution App Automatically Starts Playback After Opening

PlanPremiumCountry USDeviceGoogle Pixel XL2Operating SystemAndroid Oreo My Question or Issue I've had this issue fairly recently that has been driving me crazy in regards to Spotify. There's a bug that has been occurring to where seemingly at random,...

Casual Listener

Plan Premium Country  US Device Google Pixel XL2 Operating System Android Oreo  My Question or Issue  I've had this issue fairly recently that has been driving me crazy i...

Alfredo

Roadie

3191 Views

6 replies

1 likes

Android
bug
playback
  • 3191 Views
  • 6 replies
  • 1 likes

Cant Log In

Hi,I have just got my phone back from being repaired and i tried to log back into spotify with no luck. The App keeps telling me there is no account linked with my email address however i was using premium (free 24 month with my phone contract) last ...

Casual Listener

Hi, I have just got my phone back from being repaired and i tried to log back into spotify with no luck. The App keeps telling me there is no account linked with my email address however i was using...

Dominoi

Composer

483 Views

1 replies

0 likes

  • 483 Views
  • 1 replies
  • 0 likes

Artist pages not loading.

For awhile now whenever I go to an artist page there seems to be a 3 outta 4 chance it won't load. Everything was working fine until a few weeks ago. I didn't change anything or have any update. It just quit loading them.

Regular

For awhile now whenever I go to an artist page there seems to be a 3 outta 4 chance it won't load. Everything was working fine until a few weeks ago. I didn't change anything or have any update. It j...

Noah

Spotify Star

5296 Views

1 replies

0 likes

  • 5296 Views
  • 1 replies
  • 0 likes

Help me

My spotify was presented problems with this I uninstalled it, after the installation it seems that it is not able to download my songs even though I have spotify premium, it lowers the songs but soon after having finished downloading it restarts this...

Casual Listener

My spotify was presented problems with this I uninstalled it, after the installation it seems that it is not able to download my songs even though I have spotify premium, it lowers the songs but soon...

Magnetron

Gig Goer

603 Views

3 replies

0 likes

  • 603 Views
  • 3 replies
  • 0 likes

Music stops playing randomly

Plan PremiumCountry BelgiumDeviceSamsung Galaxy a5 2017 My Question or Issue Recently I've been having the problem that after listening a few songs, the music stops playing completely in the middle of a song. I have to open Spotify to press at again ...

Newbie

Plan   Premium Country  Belgium Device Samsung Galaxy a5 2017     My Question or Issue  Recently I've been having the problem that after listening a few songs, the m...

Noah

Spotify Star

467 Views

1 replies

0 likes

  • 467 Views
  • 1 replies
  • 0 likes

[Android] [Playlists] Your Daily Drive Mix Needs Clarification

There is a relatively new auto generated playlist called “Your Daily Drive Mix” at least for android mobile and android auto. It’s not a radio/station in the sense that there are no thumbs up or down. Initially I thought that it was creating a playli...

Visitor

  There is a relatively new auto generated playlist called “Your Daily Drive Mix” at least for android mobile and android auto. It’s not a radio/station in the sense that there are no thumbs up...

user-removed

Not applicable

1067 Views

4 replies

0 likes

  • 1067 Views
  • 4 replies
  • 0 likes

Search is offline, while the rest of the app works???

PlanPremiumCountry USADeviceSamsung Galaxy Note 8 REV1.0Operating SystemAndroid 8.0.0 My Question or Issue When I access the search function on mobile data and try searching a song or artist, it always returns that I'm "offline". I'm able to access H...

Newbie

Plan Premium Country  USA Device Samsung Galaxy Note 8 REV1.0 Operating System Android 8.0.0   My Question or Issue  When I access the search function on mobile data and try ...

Billy-J

Spotify Star

1376 Views

1 replies

0 likes

Android
bug
Help
Search
support
  • 1376 Views
  • 1 replies
  • 0 likes

I Cant Open my Spotify App (Please Help Guys)

hey guys, i really really need ur help right here. i'm from indonesia and i have a problem with my spotify app. i will translate it to english okay picture number 1 said : "connecting" and picture number 2 said "connection fail" i dont know why its a...

Newbie

hey guys, i really really need ur help right here. i'm from indonesia and i have a problem with my spotify app. i will translate it to english okay picture number 1 said : "connecting" and picture nu...

Loxer

Community Legend

638 Views

1 replies

0 likes

cant open
  • 638 Views
  • 1 replies
  • 0 likes

Artist Discovery

PlanPremiumCountryIreland DeviceXperia XZ2Operating SystemAndroid Oreo My Question or Issue As far as I can see there isn't a way to discover artists I haven't seen listened to in Spotify, I use last fm already, none of my tailored playlists seem up ...

Music Fan

Plan Premium Country Ireland   Device Xperia XZ2 Operating System Android Oreo   My Question or Issue  As far as I can see there isn't a way to discover artists I haven't se...

groupama3

Music Fan

343 Views

1 replies

0 likes

  • 343 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't play some songs

PlanFreeCountry EstoniaDeviceSamsung I can't listen some songs/albums. For others they are available but for me it only shows song names but don't let to play it. For example I want to listen One Direction MITAM album but it won't let me but others c...

Newbie

  Plan Free Country  Estonia Device Samsung   I can't listen some songs/albums. For others they are available but for me it only shows song names but don't let to play it. For ...

SergioDavid

Roadie

366 Views

1 replies

1 likes

  • 366 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify states that it is 'unavailable right now' and I cannot search for new music...

Spotify states that I am offline on my device and I cannot search for new music/artists, it only shows my downloaded music. My desktop version of Spotify works just fine...PlanPremium (Family)CountryCanada DeviceGoogle Pixel 2

Newbie

Spotify states that I am offline on my device and I cannot search for new music/artists, it only shows my downloaded music. My desktop version of Spotify works just fine... Plan Premium (Family) C...

SergioDavid

Roadie

582 Views

1 replies

0 likes

Premium
  • 582 Views
  • 1 replies
  • 0 likes

Spotify randomly removing downloaded music?

PlanPremium Country USA DeviceGalaxy S7/HTC One Operating SystemAndroid Oreo/Android Lollipop My Question or Issue Every now and then, Spotify just removes my downloaded music and I have to download each playlist all over again! Those two phones are ...

Casual Listener

Plan Premium   Country  USA   Device Galaxy S7/HTC One   Operating System Android Oreo/Android Lollipop   My Question or Issue  Every now and then, Spotify ...

Loxer

Community Legend

306 Views

1 replies

0 likes

  • 306 Views
  • 1 replies
  • 0 likes

Spotify acting weird on S7

WordsNone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry UKDevice(Samsung Galaxy 7) My Question or Issue Currently my Spotify isn't showing in my notifications at th...

Casual Listener

WordsNone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country  UK Device (Samsung Galaxy 7)   My Q...

Scorer1566

Casual Listener

637 Views

1 replies

1 likes

  • 637 Views
  • 1 replies
  • 1 likes

Behind The Lyrics Not working for me

The behind the lyrics feature doesn't works anymore after the new update. Before it worked for me. Do i need to have premium? Does my mobile affects that? Help7 Plan: FreeCountry: RomaniaDevice: Samsung Galaxy J5 2017Operating System: Android Oreo My...

Casual Listener

  The behind the lyrics feature doesn't works anymore after the new update. Before it worked for me. Do i need to have premium? Does my mobile affects that? Help7   Plan: Free Coun...

Imkrisztian16

Casual Listener

634 Views

2 replies

0 likes

  • 634 Views
  • 2 replies
  • 0 likes

What's wrong with my spotify

PlanPremiumDeviceVivo Y53Operating SystemAndroid 6.0 My Question or Issue It just happened today, my spotify's been error this whole day on my phone, I couldn't even open my spotify, it always said connection failed, I tried everything I saw, like re...

Regular

Plan Premium Device Vivo Y53 Operating System Android 6.0   My Question or Issue  It just happened today, my spotify's been error this whole day on my phone, I couldn't even open my...

winstono

Regular

2830 Views

13 replies

0 likes

  • 2830 Views
  • 13 replies
  • 0 likes

Driving Mode Woes

So I've got a premium account on a Galaxy S8+ and I must be one of the unlucky ones to get the driving mode when connected to my truck. What a nuisance that is! Not only does the change not update the song displayed on my truck screen, ever, the simp...

Newbie

So I've got a premium account on a Galaxy S8+ and I must be one of the unlucky ones to get the driving mode when connected to my truck. What a nuisance that is!    Not only does the chang...

heehoe

Newbie

833 Views

1 replies

1 likes

  • 833 Views
  • 1 replies
  • 1 likes

Solved!! Spotify connect not working since v8.4.42.679 beta

Hi, I have two Spotify Connect devices in my network, a Jam Rhythm and an August WR320. My smartphone is a Xiaomi Mi5s running Android 8.1 (Lineage OS 15.1 with root). I never had problems with Spotify connect, but since v8.4.42.679 beta I am unable ...

Music Fan

Hi,   I have two Spotify Connect devices in my network, a Jam Rhythm and an August WR320. My smartphone is a Xiaomi Mi5s running Android 8.1 (Lineage OS 15.1 with root).   I never had p...

KajaApfel

Casual Listener

11223 Views

26 replies

3 likes

  • 11223 Views
  • 26 replies
  • 3 likes

Uninstalled songs don't actually uninstall

This is an issue that I has been present for years, but I've never really been bothered to resolve it until now. The underlying issue that I'm facing is that when I uninstall a playlist, album, etc, my actual storage capacity doesn't increase and if ...

Newbie

This is an issue that I has been present for years, but I've never really been bothered to resolve it until now. The underlying issue that I'm facing is that when I uninstall a playlist, album, etc, ...

Loxer

Community Legend

465 Views

1 replies

0 likes

  • 465 Views
  • 1 replies
  • 0 likes