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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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7 likes

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Se cierra sesión inesperadamente y se pierden las descargas

Tengo un Iphone 7 con memoria interna de 128gb, he usado mucho tiempo spotify y van 2 ocasiones que cierra sesión (SOLO) y la música descargada se pierde... me ha sucedido durante viajes y me he quedado completamente sin música. Creo que voy a cambia...

Newbie

Tengo un Iphone 7 con memoria interna de 128gb, he usado mucho tiempo spotify y van 2 ocasiones que cierra sesión (SOLO) y la música descargada se pierde... me ha sucedido durante viajes y me he qued...

572 Views

0 replies

0 likes

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I can't confirm the login with Facebook

I'm trying to login on my account but when I put the user and password of Facebook, appears a white screen saying " Confirm login ", it used to be simple but don't have any information or a OK buttom to press and continue.

Newbie

I'm trying to login on my account but when I put the user and password of Facebook, appears a white screen saying " Confirm login ", it used to be simple but don't have any information or a OK buttom...

Shamblek

Casual Listener

1446 Views

6 replies

1 likes

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  • 1 likes

Superuser Contribution Music player issues on android

PlanPremiumCountryThe Netherlands DeviceOneplus 5tOperating SystemAndroid 8.1.0 My Question or IssueI'm having multiple issues with the music player. - I can't skip more than 2 songs in a row. When I leave the screen and go back in I can skip 2 songs...

Newbie

Plan Premium Country The Netherlands  Device Oneplus 5t Operating System Android 8.1.0   My Question or Issue I'm having multiple issues with the music player.  - I can't sk...

Alfredo

Roadie

466 Views

1 replies

0 likes

  • 466 Views
  • 1 replies
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Search Function not working properly

My playlist consist of 600 songs, and sometimes I dont want to listen to the whole playlist but rather specific artists. Using the search function I used to be able to search for certain artists and their songs in the playlist and only listen to thei...

Casual Listener

My playlist consist of 600 songs, and sometimes I dont want to listen to the whole playlist but rather specific artists. Using the search function I used to be able to search for certain artists and ...

LanceSimms

Regular

1311 Views

5 replies

7 likes

  • 1311 Views
  • 5 replies
  • 7 likes

Downloaded music into Local Files, added it to my Playlist but won't play?

PlanFreeCountryUnited Kingdom DeviceLG Stylus 3Operating SystemAndroid So some time ago I was able to play music that I added into my playlist from the local files section on my computer. I'm pretty sure that this is allowed and stuff but why is it t...

Casual Listener

Plan Free Country United Kingdom  Device LG Stylus 3 Operating System Android   So some time ago I was able to play music that I added into my playlist from the local files se...

GokuBlack

Casual Listener

622 Views

2 replies

0 likes

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Solved!! Samsung Gear 3 doesn't play Spotify sound anymore

PlanPremiumCountryScotlandDeviceSamsung Gear 3Operating SystemAndroid Oreo My Question or Issue The first time i used my Gear S3 i was able to play Spotify music aloud from it, however now for some reason when i open the app all it does it play the m...

Casual Listener

Plan Premium Country Scotland Device Samsung Gear 3 Operating System Android Oreo   My Question or Issue  The first time i used my Gear S3 i was able to play Spotify music aloud f...

joe_gorman

Casual Listener

3654 Views

5 replies

0 likes

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Superuser Contribution Discover Weekly not updated since April 23d

Hello, My Discover Weekly playlist has not been updated since April 23. I do like this option so I would like to have it back. I contacted Spotify in April to merge two accounts, and they did that. It might have something to do with that. Anyone know...

Casual Listener

Hello,   My Discover Weekly playlist has not been updated since April 23. I do like this option so I would like to have it back. I contacted Spotify in April to merge two accounts, and th...

Alfredo

Roadie

314 Views

1 replies

0 likes

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Having volume issues.....just change apps....

Wow, just wow. I'm not one to complain, I work in IT at an ISP so get the redunacy of invalid customer complaint. I'm also Irish so get angry maybe twice a year and it takes a lot to rile me up. This is one of those times. The volume spike issue with...

Casual Listener

    Wow, just wow.   I'm not one to complain, I work in IT at an ISP so get the redunacy of invalid customer complaint. I'm also Irish so get angry maybe twice a year and it takes ...

rednightmare11

Casual Listener

648 Views

1 replies

2 likes

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Superuser Contribution Playlist Trouble

Plan: PremiumCountry: United states Device: ZTE BLADE MAX 3Operating System: ANDRIOD Ive had this issue for a while and basically, no matter what I do or try, I cant seem to make a playlist and have it say it's made by me. Its always got this long st...

Newbie

Plan: Premium Country: United states    Device: ZTE BLADE MAX 3 Operating System:  ANDRIOD   Ive had this issue for a while and basically,  no matter what I do or ...

Alfredo

Roadie

365 Views

1 replies

0 likes

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Spotify stop playing music - LG G6

PlanPremiumCountry PolandDeviceLG G6Operating SystemAndroid 8.0.0 My Question or Issue Since about a week I have very annoying problem with Spotify.It stops playing song. I'm listening my playlist and it just stops in the middle of the song, like I w...

Casual Listener

Plan Premium Country  Poland Device LG G6 Operating System Android 8.0.0   My Question or Issue  Since about a week I have very annoying problem with Spotify. It stops playi...

Tayl222

Casual Listener

948 Views

1 replies

2 likes

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  • 1 replies
  • 2 likes

Superuser Contribution Spotify stop playing music - LG G6

PlanPremiumCountry PolandDeviceLG G6Operating SystemAndroid 8.0.0 My Question or Issue Since about a week I have very annoying problem with Spotify.It stops playing song. I'm listening my playlist and it just stops in the middle of the song, like I w...

Casual Listener

Plan Premium Country  Poland Device LG G6 Operating System Android 8.0.0   My Question or Issue  Since about a week I have very annoying problem with Spotify. It stops playi...

So_Y512

Casual Listener

2446 Views

5 replies

0 likes

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  • 5 replies
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Spotify opens randomly by itself on android

PlanPremiumDevicephone, tabletOperating SystemAndroid Oreo 8.1, Marshmallow 6.0 My Question or IssueRandomly throughout the day, Spotify has started to launch by itself. This ws never a problem until just recently, and on two of my devices (phone and...

Regular

Plan Premium Device phone, tablet Operating System Android Oreo 8.1, Marshmallow 6.0   My Question or Issue Randomly throughout the day, Spotify has started to launch by itself. Thi...

1654 Views

0 replies

10 likes

Automatically opens spotify
Autostart
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Accidentally Blocked a song ( the o with line)

PlanPremiumCountryUSA Accidentally blocked a song, and anytime i try to play it it skips it instantly, like AFTER i re-add it to the playlist and hit the song a bunch of times in a row. and when i look into how to fix it? i find that appearantly is a...

Newbie

Plan Premium Country USA  Accidentally blocked a song, and anytime i try to play it it skips it instantly, like AFTER i re-add it to the playlist and hit the song a bunch of times in a row. ...

1132 Views

0 replies

0 likes

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Notifications go off when I skip a song, How to turn it off?

Planning, premiumCountry, US Device, Active s7 My Question or IssueMy Spotify plays my notification sound (and vibration if set to that) when I press the next button and the play button how do I fix it. It's incredibly loud and annoying.

Casual Listener

Planning, premium Country, US   Device, Active s7     My Question or Issue My Spotify plays my notification sound (and vibration if set to that) when I press the next button and...

Loxer

Community Legend

2423 Views

5 replies

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Superuser Contribution Using US credit card to PH

Hi. I would like to use my US credit card here in the philippines but I can't use it. It won't let me pay. And I don't have a bank account here in the philippines. How can I pay using that card here in the philippines?

Newbie

Hi. I would like to use my US credit card here in the philippines but I can't use it. It won't let me pay. And I don't have a bank account here in the philippines. How can I pay using that card here ...

Alfredo

Roadie

1619 Views

1 replies

0 likes

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Superuser Contribution Downloaded songs

Okay so I've just got premium since the new update and I get that you have to 'like' songs and it adds them to your favourites, instead of actually clicking "download" like before, but now how do I know which songs are downloaded or not, to listen of...

Newbie

Okay so I've just got premium since the new update and I get that you have to 'like' songs and it adds them to your favourites, instead of actually clicking "download" like before, but now how do I k...

Alfredo

Roadie

612 Views

1 replies

0 likes

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Superuser Contribution Searching option in playlists

PlanFree/PremiumPremium Country Germany DeviceSamsung Galaxy A5 2017Operating System AndroidMy Question or IssueWhen I search in my playlist, the songs are displayed normal, but if I want to play songs from this searched songs, it plays songs that ar...

Casual Listener

Plan Free/Premium Premium  Country  Germany  Device Samsung Galaxy A5 2017 Operating System  Android My Question or Issue When I search in my playlist, the songs are dis...

Alfredo

Roadie

1143 Views

4 replies

0 likes

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Superuser Contribution Spotify starts playing automatially when on bluetooth

PlanPremiumDeviceSamsung Galaxy 7Operating SystemAndroid Oreo My Question or Issue Hello. I have a bluetooth speaker in my bedroom and I've been using Spotify to play music on it ever since I became a member. A month ago something changed. I noticed ...

Newbie

Plan Premium Device Samsung Galaxy 7 Operating System Android Oreo   My Question or Issue  Hello. I have a bluetooth speaker in my bedroom and I've been using Spotify to play m...

samrussell

Casual Listener

7473 Views

4 replies

6 likes

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Superuser Contribution Connecting to random phones

My Question or Issue Ive been having a issue where im playing my music and then it would jump to some random phone while i was home so i would just switch back and go to private mode or go off line but today i was driving down the highway jamming to ...

Newbie

My Question or Issue  Ive been having a issue where im playing my music and then it would jump to some random phone while i was home so i would just switch back and go to private mode or go off...

Alfredo

Roadie

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes