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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 839934 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 839934 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13638 Views
  • 1 replies
  • 0 likes
  • 13638 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloaded albums disappear randomly

This has been happening a lot more recently with premium it seems. I download about 20 albums and sometimes they will just randomly show up as if I had not downloaded them. Some of them when I try to redownload instantly go green as if it just rememb...

  • Casual Listener
  • This has been happening a lot more recently with premium it seems. I download about 20 albums and sometimes they will just randomly show up as if I had not downloaded them.   Some of them when...
  • livindreads
  • Regular
  • 4711 Views
  • 20 replies
  • 9 likes
  • 4711 Views
  • 20 replies
  • 9 likes

Amazon Fire 7 Tablet, offline listening?

I'm thinking of getting an Amazon Fire 7 Tablet. I think a spotify app is available for it. Can I listen to my spotify songs with this tablet not connected to the internet? I have a spotify premium account. Thanks a lot for any help/advice.

  • Music Fan
  • I'm thinking of getting an Amazon Fire 7 Tablet.  I think a spotify app is available for it.  Can I listen to my spotify songs with this tablet not connected to the internet?  I have a...
  • 1452 Views
  • 0 replies
  • 0 likes
  • 1452 Views
  • 0 replies
  • 0 likes

The Android Forum Deserves More Attention!

The top 10 kudoed posts in the Help Forums here in the Spotify Community in the last month, as of 2012-03-28, are as follows... As you can see, 5 of the top 10 kudoed posts come from the Android forum. Whichever way you care to interpret the meaning ...

TopKudoedPosts.png First20Android.png
  • Community Legend
  • The top 10 kudoed posts in the Help Forums here in the Spotify Community in the last month, as of 2012-03-28, are as follows...     As you can see, 5 of the top 10 kudoed posts come ...
  • Sterling101
  • Casual Listener
  • 1199 Views
  • 2 replies
  • 18 likes
  • 1199 Views
  • 2 replies
  • 18 likes

Solved!! android client can not login with Facebook

Android 4.4.4 stock rootedSprint galaxy note 3Original apkPremium subscriptionSince recently doesn't start at all."clear application data" or reinstall gives only login screen.After login with Facebook goes back to launcher.Reinstalling original and ...

  • Casual Listener
  • Android 4.4.4 stock rooted Sprint galaxy note 3 Original apk Premium subscription Since recently doesn't start at all. "clear application data" or reinstall gives only login screen. After login...
  • davepastry
  • Newbie
  • 3791 Views
  • 4 replies
  • 0 likes
  • 3791 Views
  • 4 replies
  • 0 likes

30 minutes of ad-free music.. Video doesn't show.

Since I installed Spotify on my LG Nexus 5 with Android 8.0 Oreo, the 30 minutes of ad-free music function has not worked properly. I got the announcement about opportunity to watch short video which will allow me to listen for 30 minutes without ads...

  • Newbie
  • Since I installed Spotify on my LG Nexus 5 with Android 8.0 Oreo, the 30 minutes of ad-free music function has not worked properly. I got the announcement about opportunity to watch short video which...
  • 275 Views
  • 0 replies
  • 0 likes
  • 275 Views
  • 0 replies
  • 0 likes

Can't login using username created for new spotify account

Hey guys. I wanna know why I can't login using the username I created for my new account? I have tried on the app and the website but I always login using my email and it kinda makes me sad cos who wants to type their email all over again just to log...

  • Newbie
  • Hey guys. I wanna know why I can't login using the username I created for my new account? I have tried on the app and the website but I always login using my email and it kinda makes me sad cos who w...
  • 145 Views
  • 0 replies
  • 0 likes
  • 145 Views
  • 0 replies
  • 0 likes

Music on SD Cards

I have a samsung S7 with a 64gb SD card; on that SD card is a folder called music. Unsurprisinly ths folder contains all my MP3s. This SD card was originally from another phone. I've installed Spotify onto the S7 and whilst the app points to the SD c...

  • Roadie
  • I have a samsung S7 with a 64gb SD card; on that SD card is a folder called music. Unsurprisinly ths folder contains all my MP3s. This SD card was originally from another phone.   I've install...
  • jsannn
  • Community Legend
  • 178 Views
  • 1 replies
  • 0 likes
  • 178 Views
  • 1 replies
  • 0 likes

Separate Music & Podcast queues

Usually when I am listening to music, I just want to play music and if I'm listening to podcasts, just podcasts. But if I have added a podcast to my play queue and later on I switch to music, my queued podcast will play next as it's the next in the q...

  • Newbie
  • Usually when I am listening to music, I just want to play music and if I'm listening to podcasts, just podcasts. But if I have added a podcast to my play queue and later on I switch to music, my queu...
  • 2184 Views
  • 0 replies
  • 96 likes
  • 2184 Views
  • 0 replies
  • 96 likes

Songs pause every 30 seconds, almost exactly

Starting last night on my Pixel 2 XL, I would turn on Spotify, but it would pause after 29-31 seconds. This is also happening on the iPad app, though I haven't had a chance to try the desktop app. I have Premium for Students, if that means anything.

  • Casual Listener
  • Starting last night on my Pixel 2 XL, I would turn on Spotify, but it would pause after 29-31 seconds. This is also happening on the iPad app, though I haven't had a chance to try the desktop app. I ...
  • untenerd
  • Newbie
  • 281 Views
  • 2 replies
  • 0 likes
  • 281 Views
  • 2 replies
  • 0 likes

Offline use

Ok, I have downloaded Spotify app off playstore on my car's touch screen. I did this to be able to listen to music while "offline". I downloaded multiple songs while connected to my homes WiFi. I then Proceeded to set my Spotify to offline and take a...

  • Newbie
  • Ok, I have downloaded Spotify app off playstore on my car's touch screen. I did this to be able to listen to music while "offline". I downloaded multiple songs while connected to my homes WiFi. I the...
  • 175 Views
  • 0 replies
  • 0 likes
  • 175 Views
  • 0 replies
  • 0 likes

Solved!! Continuous play from Android Phone

I'm sure there has to be a way to do this that I'm missing, but I can't seem to find a way to continuously play music from my Spotify on my smartphone- I can play a single song with no problem- but I just don't see an option to play the entire playli...

  • Casual Listener
  • I'm sure there has to be a way to do this that I'm missing, but I can't seem to find a way to continuously play music from my Spotify on my smartphone- I can play a single song with no problem- but I...
  • Jundymarsada
  • Newbie
  • 9400 Views
  • 3 replies
  • 0 likes
  • 9400 Views
  • 3 replies
  • 0 likes

Notificacion nuevos lanzamientos

Tengo un problema con las notificaciones de los nuevos lanzamientos, y es que no aparecen. Tengo activada todas las opciones y ni al mail llegan.Alguien sabe como solucionarlo?

  • Newbie
  • Tengo un problema con las notificaciones de los nuevos lanzamientos, y es que no aparecen. Tengo activada todas las opciones y ni al mail llegan. Alguien sabe como solucionarlo?
  • rolandenriqueb
  • Newbie
  • 758 Views
  • 2 replies
  • 2 likes
  • 758 Views
  • 2 replies
  • 2 likes

Superuser Contribution Garbage app.

you guys are the stupidest and shadiest music app. I dont make my own playlist in order to listen to songs selected by you. Dont force me to listen to this music. If I wanted to listen to music that you guys liked, or suggested, dont you think I woul...

  • Newbie
  • you guys are the stupidest and shadiest music app. I dont make my own playlist in order to listen to songs selected by you. Dont force me to listen to this music. If I wanted to listen to music that ...
  • Aimee_T
  • Roadie
  • 791 Views
  • 1 replies
  • 3 likes
  • 791 Views
  • 1 replies
  • 3 likes

Superuser Contribution Question

If I have songs saved to CD Card and add a new song(s) will they go on the device or on the SD Card wit the others?

  • Newbie
  • If I have songs saved to CD Card and add a new song(s) will they go on the device or on the SD Card wit the others?  
  • Aimee_T
  • Roadie
  • 137 Views
  • 1 replies
  • 0 likes
  • 137 Views
  • 1 replies
  • 0 likes

Superuser Contribution Have Spotify Premium but google pixel 2 says otherwise..

I am a Spotify premium subscriber and i want to just ask google to play a song on my google pixel 2 but it says i need to be a spotify premium subscriber when i am. Could the problem be that i am using a yahoo email account for spotify instead of gma...

  • Newbie
  • I am a Spotify premium subscriber and i want to just ask google to play a song on my google pixel 2 but it says i need to be a spotify premium subscriber when i am. Could the problem be that i am usi...
  • Aimee_T
  • Roadie
  • 398 Views
  • 1 replies
  • 0 likes
  • 398 Views
  • 1 replies
  • 0 likes

Trouble with playlist

I have trouble with my playlist. I created playlist where have only 5 songs because I need listen them and learn for some work. But when I give play playlist, there will be playing another songs which I dont have in these playlist between 5... It's m...

  • Casual Listener
  • I have trouble with my playlist. I created playlist where have only 5 songs because I need listen them and learn for some work. But when I give play playlist, there will be playing another songs whic...
  • songassistant
  • Composer
  • 323 Views
  • 3 replies
  • 0 likes
  • 323 Views
  • 3 replies
  • 0 likes

hoosudaddy

Hoping someone has an idea. As of around a week or two ago, Spotify won't launch on my phone. Just brings up either a blank screen or I may see the icon at the top and across the bottom and just hangs. After a little while, it asks if I want to wait ...

  • Newbie
  • Hoping someone has an idea. As of around a week or two ago, Spotify won't launch on my phone. Just brings up either a blank screen or I may see the icon at the top and across the bottom and just hang...
  • songassistant
  • Composer
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

How to turn off the "Daily Mix" Videos?

I started to use Spotify with no subscription. Every time I click on a song in my Daily Mix, an instruction video pops up. How can I turn these off? It's good for the first few times, but they're getting very annoying.

  • Visitor
  • I started to use Spotify with no subscription. Every time I click on a song in my Daily Mix, an instruction video pops up. How can I turn these off? It's good for the first few times, but they're get...
  • 154 Views
  • 0 replies
  • 0 likes
  • 154 Views
  • 0 replies
  • 0 likes

split library between mobile and desktop

my android phone memory is full , is there a way i can split the music between my phone and my desktop ?

  • Newbie
  • my android phone memory is full , is there a way i can split the music between  my phone and my desktop ?  
  • jsannn
  • Community Legend
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes

Major Advertisement Bug

Ever since I started using the free version of the Spotify App on my Kindle Fire HDX (3rd Generation) several months ago the advertisements that play would randomly freeze and wouldn't continue on to the next 30 minutes of music. I get the initial "T...

  • Newbie
  • Ever since I started using the free version of the Spotify App on my Kindle Fire HDX (3rd Generation) several months ago the advertisements that play would randomly freeze and wouldn't continue on to...
  • kaktus7424
  • Newbie
  • 285 Views
  • 1 replies
  • 1 likes
  • 285 Views
  • 1 replies
  • 1 likes

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