Can't delete my saved data!

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Can't delete my saved data!

Newbie

Plan

Premium

Country

UK 

Device

HTC U ULTRA

Operating System

Android

 

My Question or Issue

I'm trying to delete the songs I have saved onto my device, as I want to redownload them at a higher quality.

Everywhere I look on the internet it says I can scroll to the bottom of the settings page and hit 'Delete cache and saved data' - however, when I look at my settings page I only see the option to delete cache! How can I delete the saved data on my phone?

1 Reply
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Re: Can't delete my saved data!

Roadie

Hi @Zaryab, welcome to the Spotify Community!

 

If you want to download your offline songs again, the best option would be to reinstall the app. You can do it by following the steps at https://support.spotify.com/article/reinstallation-of-spotify/.

 

Let us know how it goes. Take care 🙂

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