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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118851 Views

27 replies

4 likes

  • 118851 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239796 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239796 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600737 Views

79 replies

3 likes

  • 600737 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

493103 Views

581 replies

42 likes

Account
Free
  • 493103 Views
  • 581 replies
  • 42 likes

Superuser Contribution Can't delete my saved data!

PlanPremiumCountryUK DeviceHTC U ULTRAOperating SystemAndroid My Question or IssueI'm trying to delete the songs I have saved onto my device, as I want to redownload them at a higher quality.Everywhere I look on the internet it says I can scroll to t...

Newbie

Plan Premium Country UK  Device HTC U ULTRA Operating System Android   My Question or Issue I'm trying to delete the songs I have saved onto my device, as I want to redownload the...

Aimee_T

Roadie

869 Views

1 replies

0 likes

  • 869 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music shuffle in Cellphone (Android) But in IPAD can play full song

PlanFreeCountry ThailandDeviceSamsung Galaxy Mega 6.3 GT I-9200Operating SystemAndroid 4.4.2 Kitkat Question or Issue I use spotify in android phone and select artist to add song but the artist which I select their album cannot play full song but in ...

Casual Listener

Plan Free Country  Thailand Device Samsung Galaxy Mega 6.3 GT I-9200 Operating System Android 4.4.2 Kitkat    Question or Issue  I use spotify in android phone and selec...

samphan

Casual Listener

777 Views

4 replies

0 likes

  • 777 Views
  • 4 replies
  • 0 likes

Superuser Contribution Songs from Queue gone! Why?

JUst spent 30 minutes adding albums and songs to queue. Checked queue and it had all these next tracks listed. Then i played a song from my favorites, clicked on that top right icon to view queue and it’s missing all songs i added. Now it shows that ...

Newbie

  JUst spent 30 minutes adding albums and songs to queue. Checked queue and it had all these next tracks listed. Then i played a song from my favorites, clicked on that top right icon to view q...

Aimee_T

Roadie

1161 Views

1 replies

1 likes

  • 1161 Views
  • 1 replies
  • 1 likes

Superuser Contribution Falta cancion

Shazamee una cancion que se llama "el mundo se está deshaciendo" de la artista MILCK y me apareció una opción para abrir la canción en spotify sin embargo no se encontró la canción, y la verdad me gustaron mucho esa canción en mi playlist.

Newbie

Shazamee una cancion que se llama "el mundo se está deshaciendo" de la artista MILCK y me apareció una opción para abrir la canción en spotify sin embargo no se encontró la canción, y la verdad me gu...

Aimee_T

Roadie

675 Views

1 replies

0 likes

  • 675 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problema de carregamento eterno

Tenho um problema chato demais seja no aplicativo Android ou no desktop. O Spotify simplesmente não carrega, tenho um ótimo notebook um.celular mediano e não consigo usar o aplicativo direito. Tenho que ficar entrando e saindo do aplicativo. Alguém m...

Newbie

Tenho um problema chato demais seja no aplicativo Android ou no desktop. O Spotify simplesmente não carrega, tenho um ótimo notebook um.celular mediano e não consigo usar o aplicativo direito. Tenho ...

Aimee_T

Roadie

1054 Views

1 replies

0 likes

  • 1054 Views
  • 1 replies
  • 0 likes

Superuser Contribution Duplicated Bose ST30 Speaker on Device List

PlanPremiumCountry Device(iPhone, Android)Operating System(iOS, Android) My Question or Issue Hi, My Bose Speaker Soundtouch appears duplicated or triplicated on DEVICE LIST on Spotify App. Only one work and the other repetition are fake. This happen...

Casual Listener

Plan Premium Country   Device (iPhone, Android) Operating System (iOS, Android)   My Question or Issue   Hi,   My Bose Speaker Soundtouch appears duplicated or tripli...

carloseiv

Casual Listener

904 Views

2 replies

0 likes

Bose
Device Available
Duplicated
speaker
  • 904 Views
  • 2 replies
  • 0 likes

Superuser Contribution Latest patch - Loads of problems

PlanPremiumDeviceGoogle Pixel (1)Operating SystemAndroid 8.1.0 - Latest security patch - Non rootedMy Question or IssueOkey, I have been having different problems with my app since the last update (the last 8-10 days or something). I have checked Goo...

Casual Listener

Plan Premium Device Google Pixel (1) Operating System Android 8.1.0 - Latest security patch - Non rooted My Question or Issue Okey, I have been having different problems with my app since the ...

Aimee_T

Roadie

2768 Views

6 replies

0 likes

bugs
  • 2768 Views
  • 6 replies
  • 0 likes

Spotify stops every 10 minutes

It's all in the title. Seems new to this version (8.4.64.555 arm v7) so I don't think the phone is to blame, it was working just fine like two weeks ago.Spotify app crashes exactly every 10min, I timed it. The "persistent notification" disappears and...

Newbie

It's all in the title. Seems new to this version (8.4.64.555 arm v7) so I don't think the phone is to blame, it was working just fine like two weeks ago. Spotify app crashes exactly every 10min, I t...

Loxer

Community Legend

2081 Views

1 replies

0 likes

  • 2081 Views
  • 1 replies
  • 0 likes

Superuser Contribution No difference between low and extreme audio quality

PlanPremiumCountry Samsung Galaxy 8 My Question or Issue When listening to a song on my home cinema system (by bluetooth) and switching from low to extreme audio quality, i hear no difference at all. I teid the empty cache, clean reinstall, changing ...

Visitor

Plan Premium Country  Samsung Galaxy 8   My Question or Issue  When listening to a song on my home cinema system (by bluetooth) and switching from low to extreme audio quality, i...

SergioDavid

Roadie

1421 Views

1 replies

0 likes

  • 1421 Views
  • 1 replies
  • 0 likes

Superuser Contribution Autoplay on Android

PlanPremiumCountry USADeviceSamsung Galaxy s9, Kindle Fire HD8Operating SystemAndroid Oreo My Question or Issue Despite turning Autoplay "OFF," Spotify on Android automatically starts song radio for any song selected from search. This is annoying, bu...

Casual Listener

  Plan Premium Country  USA Device Samsung Galaxy s9, Kindle Fire HD8 Operating System Android Oreo   My Question or Issue   Despite turning Autoplay "OFF," Spoti...

nicegold

Casual Listener

1242 Views

2 replies

0 likes

Android
autoplay
bug
Search
  • 1242 Views
  • 2 replies
  • 0 likes

Superuser Contribution Artists list on Android app not same as on Desktop

Hi, I have just joined Spotify and I am running a free account. On the Android app the artists list has the 3 artists I picked upon starting the app for the first time, since then I have added lots of albums using the heart icon. On the desktop versi...

Visitor

Hi,   I have just joined Spotify and I am running a free account. On the Android app the artists list has the 3 artists I picked upon starting the app for the first time, since then I have add...

SergioDavid

Roadie

584 Views

1 replies

0 likes

  • 584 Views
  • 1 replies
  • 0 likes

Solved!! Android download playlist

OK, I'm stumped. I have a premium subscription, but I just cannot get the majority of songs on my playlist to download to my Android device (v7 - Nougat) no matter what I do. I've given permissions, I've made sure I have way more than enough storage,...

Regular

OK, I'm stumped.  I have a premium subscription, but I just cannot get the majority of songs on my playlist to download to my Android device (v7 - Nougat) no matter what I do.  I've given p...

Jose_M

Spotify Star

1705 Views

5 replies

0 likes

  • 1705 Views
  • 5 replies
  • 0 likes

How to unblock songs blocked in Daily Mix

I accidentally blocked a couple of songs in Daily Mix. How do I unblock these songs?

Newbie

I accidentally blocked a couple of songs in Daily Mix. How do I unblock these songs?

0-vcf1u_3154z

Newbie

104669 Views

11 replies

19 likes

  • 104669 Views
  • 11 replies
  • 19 likes

Play ALL downloaded songs (including albums)

PlanPremiumCountryEngland Device(Samsung Galaxy S7) My Question or IssueThis seems like such a ridiculous question to ask. I want to be able to shuffle every single song I have downloaded, including albums that I have downloaded.For example, I have s...

Regular

Plan Premium Country England  Device (Samsung Galaxy S7)   My Question or Issue This seems like such a ridiculous question to ask. I want to be able to shuffle every single song I h...

pratay1

Regular

2123 Views

8 replies

0 likes

  • 2123 Views
  • 8 replies
  • 0 likes

Error

PlanFreeCountryVietnamDeviceSamsung Galaxy J4Operating SystemAndroid My Question or IssueI couldn't see the songs' covers, lyrics or any play/pause, skip buttons after i clicked at the now playing bar. My screen was a black. I waited but there was no...

Newbie

Plan Free Country Vietnam Device Samsung Galaxy J4 Operating System Android  My Question or Issue I couldn't see the songs' covers, lyrics or any play/pause, skip buttons after i clicke...

Billy-J

Spotify Star

682 Views

1 replies

0 likes

Active Screen
  • 682 Views
  • 1 replies
  • 0 likes

Superuser Contribution Play Next option.

PlanPremiumCountryUS Device: IPhone 6 My Question or Issue I’ve come to understand the Play Next button was replaced by the Add to queue. I wish there was a way we could have both. Some times at work I have 99+ tracks lined up in my queue and to put ...

Casual Listener

  Plan Premium Country US   Device: IPhone 6    My Question or Issue  I’ve come to understand the Play Next button was replaced by the Add to queue. I wish there was...

SergioDavid

Roadie

7632 Views

1 replies

86 likes

  • 7632 Views
  • 1 replies
  • 86 likes

Superuser Contribution stopping when casting, hangs telephone

PlanPremiumCountry Netherlands DeviceOneplus 3. Google chromecast 2 HD. Operating System Android 8.0 / oxygen os official stock version without rooting etc. My Question or Issue Stopping Spotify when casting makes chromecast go on playing on the chro...

Casual Listener

Plan Premium Country  Netherlands  Device Oneplus 3.  Google chromecast 2 HD.  Operating System   Android 8.0 / oxygen os official stock version without rooting etc....

SergioDavid

Roadie

671 Views

1 replies

0 likes

  • 671 Views
  • 1 replies
  • 0 likes

Solved!! New UI

PlanPremiumCountry GermanyDeviceHTC U11Operating SystemAndroid Oreo My Question or IssueSo for a very short moment, I saw a new UI on my Spotify and I liked it a lot,but it dissappeared, so I'd like to knoe how to get it forever.Thanks in advance

Casual Listener

Plan Premium Country  Germany Device HTC U11 Operating System Android Oreo   My Question or Issue So for a very short moment, I saw a new UI on my Spotify and I liked it a lo...

Jose_M

Spotify Star

1575 Views

3 replies

0 likes

Android 8
UI
  • 1575 Views
  • 3 replies
  • 0 likes

Superuser Contribution How To Add An Offline Device That Was Previously Removed

PlanPremiumCountry DeviceHuawei P8 LiteOperating SystemAndroid Marshmallow My Question or IssueHi I Recently Removed A Device From the offline device list, now when I try to download music offline on that same device, it doesn't work(I guess this is ...

Newbie

Plan Premium Country   Device Huawei P8 Lite Operating System Android Marshmallow   My Question or Issue Hi I Recently Removed A Device From the offline device list, now when I tr...

Auxilor

Casual Listener

2134 Views

2 replies

1 likes

  • 2134 Views
  • 2 replies
  • 1 likes

Repeated pausing with Bluetooth

PlanPremiumCountry USDeviceSamsung Galaxy S9Operating SystemAndroid 8.1 My Question or IssueMy music keeps pausing over and over when I listen with Bluetooth. I have not been able to test with wired headphones. Sometimes it will go minutes between pa...

Visitor

Plan Premium Country  US Device Samsung Galaxy S9 Operating System Android 8.1   My Question or Issue My music keeps pausing over and over when I listen with Bluetooth. I have no...

user-removed

Not applicable

8603 Views

2 replies

1 likes

  • 8603 Views
  • 2 replies
  • 1 likes