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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115388 Views

27 replies

4 likes

  • 115388 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231924 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231924 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591605 Views

79 replies

3 likes

  • 591605 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485877 Views

580 replies

42 likes

Account
Free
  • 485877 Views
  • 580 replies
  • 42 likes

Playlist Duration Not Visible

PlanPremiumCanada DeviceSamsung Galaxy S8 + Web Player on DesktopOperating SystemLatest Android OS, Latest Windows 10 My Question or IssueI created a playlist for an event and I can't seem to find a way to display the total duration. I've tried on my...

Casual Listener

Plan Premium Canada   Device Samsung Galaxy S8 + Web Player on Desktop Operating System Latest Android OS, Latest Windows 10   My Question or Issue I created a playlist for a...

metrosuperstar

Casual Listener

1067 Views

2 replies

0 likes

  • 1067 Views
  • 2 replies
  • 0 likes

Storage

PremiumCountry UsaDeviceLG Stylo3Operating SystemAndroid My Question or Issue Spotify is taking up over 12GB on my phone n i only have 16GB. Can I do something's 2 lower it. I havent downloaded songs even

Newbie

Premium Country  Usa Device LG Stylo3 Operating System Android   My Question or Issue  Spotify is taking up over 12GB on my phone n i only have 16GB. Can I do something's 2 lo...

Billy-J

Spotify Star

687 Views

1 replies

0 likes

  • 687 Views
  • 1 replies
  • 0 likes

Superuser Contribution Private Playlist messed up

PlanPremiumCountry GermanyDeviceSamsung Galaxy S6Operating System Android 7.0My Question or IssueHey, since one or two weeks my playlists is pretty messed up! Whenever i try to filter my songs by album they are not in the right order (same album on p...

Regular

Plan Premium Country  Germany Device Samsung Galaxy S6 Operating System   Android 7.0 My Question or Issue Hey, since one or two weeks my playlists is pretty messed up! Whenever i...

_Max_

Regular

3104 Views

8 replies

0 likes

  • 3104 Views
  • 8 replies
  • 0 likes

Superuser Contribution Cant play some tracks

PlanPremiumCountry UKDeviceSamsung Galaxy 6Operating SystemAndroid Nougat My Question or IssueIm having a problem trying to play tracks from The Stranglers, I click on any track and nothing happens, on a windows pc it says track is unavailable., on t...

Visitor

Plan Premium Country  UK Device Samsung Galaxy 6 Operating System Android Nougat   My Question or Issue Im having a problem trying to play tracks from The Stranglers, I click...

Alfredo

Roadie

2095 Views

11 replies

0 likes

  • 2095 Views
  • 11 replies
  • 0 likes

Connection error / Offline mode

PlanPremiumCountry The NetherlandsDeviceSamsung Galaxy 8Operating SystemAndroid Oreo My Question or Issue Hi, Since a few weeks I'm getting a connection error from Spotify. When I open Spotify and choose a playlist or artist it's all good, however wh...

Newbie

Plan Premium Country  The Netherlands Device Samsung Galaxy 8 Operating System Android Oreo   My Question or Issue   Hi,   Since a few weeks I'm getting a connec...

Jose_M

Spotify Star

819 Views

1 replies

0 likes

  • 819 Views
  • 1 replies
  • 0 likes

Solved!! Can't change songs

Plan: Premium Country: USA Device: Google Pixel My Question or Issue:When I am attached to something via Bluetooth from my phone, such as my car or a speaker, I can no longer use the controls of that device to change or pause songs. The buttons on my...

Newbie

Plan: Premium Country: USA Device: Google Pixel   My Question or Issue: When I am attached to something via Bluetooth from my phone, such as my car or a speaker, I ca...

Billy-J

Spotify Star

26064 Views

1 replies

1 likes

  • 26064 Views
  • 1 replies
  • 1 likes

Spotify keeps pausing and starting again when I get phone calls

Using Spotify Premium, Germany, on an LG K11. Android version 7.1.2 I have recently started using Android, completely happy with it apart from the fact that Spotify no longer works that well. The main problem is that music often pauses in the middle ...

Casual Listener

  Using Spotify Premium, Germany, on an LG K11. Android version 7.1.2   I have recently started using Android, completely happy with it apart from the fact that Spotify no longer works t...

mponny

Casual Listener

943 Views

3 replies

0 likes

  • 943 Views
  • 3 replies
  • 0 likes

My own music greyed out?

So, I created a private playlist with music that I own (ripped CDs onto my computer) and when I listen to the music on my computer, it plays and works fine but when I do it on my phone, it reminds grey. This wasn't an issue a year or two ago but it's...

Casual Listener

So, I created a private playlist with music that I own (ripped CDs onto my computer) and when I listen to the music on my computer, it plays and works fine but when I do it on my phone, it reminds gr...

Billy-J

Spotify Star

1470 Views

3 replies

1 likes

  • 1470 Views
  • 3 replies
  • 1 likes

Spotify cutting in and out!!

PlanFree/PremiumCountry My Question or IssueHi I have been using Spotify via my AV system for close on 12 months and am a Premium Subcriber. Recently music keeps cutting in and out making it impossible to listen to, it also has a lag time if I try an...

Casual Listener

Plan Free/Premium Country     My Question or Issue Hi  I have been using Spotify via my AV system for close on 12 months and am a Premium Subcriber.    Recently musi...

GaryL133

Casual Listener

888 Views

4 replies

0 likes

  • 888 Views
  • 4 replies
  • 0 likes

Only listening to downloaded songs over cellular

PlanPremium My Question or Issue I have many artists/albums where I have only downloaded some of the songs for offline play. How can I automatically only play the songs I have downloaded when I don't have WiFi? i.e. without having to go into settings...

Casual Listener

Plan Premium     My Question or Issue    I have many artists/albums where I have only downloaded some of the songs for offline play. How can I automatically only play the so...

user-removed

Not applicable

717 Views

1 replies

0 likes

  • 717 Views
  • 1 replies
  • 0 likes

Greyed out songs

I have a spotify premium family account. One playlist has over 700 songs and over half are greyed out. But when I search for the song manually, it is still there and still plays. What gives? Is there a way to swap out all greyed out songs with workin...

Newbie

  I have a spotify premium family account. One playlist has over 700 songs and over half are greyed out. But when I search for the song manually, it is still there and still plays. What gives? ...

Keanu_C

Community Legend

621 Views

1 replies

0 likes

  • 621 Views
  • 1 replies
  • 0 likes

Music Quality Resets to Default Settings Most of the Time

Premium Member - United States (Los Angeles) Samsung Galaxy 7Android Oreo Hi All, For a the past couple of months, I have found my streaming and download settings reverted back to Automatic/Normal nearly every time I look. I change them forward to Ve...

Casual Listener

Premium Member - United States (Los Angeles)  Samsung Galaxy 7 Android Oreo   Hi All,   For a the past couple of months, I have found my streaming and download settings reve...

user-removed

Not applicable

1112 Views

1 replies

0 likes

Android
download quality
music quality
settings
streaming quality
  • 1112 Views
  • 1 replies
  • 0 likes

Playback Paused

PlanFreeCountry USADevicePixel 2Operating SystemAndroid Pie My Question or IssueEver since upgrading to Pie I have been having an issue where playback is paused frequently. Sometimes after each song it will pause but usually it will only play a few s...

Casual Listener

Plan Free Country  USA Device Pixel 2 Operating System Android Pie   My Question or Issue Ever since upgrading to Pie I have been having an issue where playback is paused frequent...

user-removed

Not applicable

585 Views

1 replies

0 likes

  • 585 Views
  • 1 replies
  • 0 likes

Spotify goes offline when switching from wifi to data

PlanPremiumCountryCanada DeviceSamsung Galaxy S8Operating SystemAndroid 8.0.0 My Question or IssueSince a couple weeks now, when I'm disconnected of a wifi network, Spotify is switching to offline mode itself even though it is turned off and that I h...

Casual Listener

Plan Premium Country Canada  Device Samsung Galaxy S8 Operating System Android 8.0.0   My Question or Issue Since a couple weeks now, when I'm disconnected of a wifi network, Spot...

Lucywae

Newbie

1712 Views

4 replies

0 likes

  • 1712 Views
  • 4 replies
  • 0 likes

MOVING TO SD CARD ANDROID 8.0

PlanPremium familyCountry AustraliaDeviceSony xperia A1Operating SystemAndroid 8.0 My Question or Issue I have tried so many things but I can't shift Spotify onto the SD card. I used to be able to do it on my old phone with the 'extreme' download opt...

Newbie

Plan Premium family Country  Australia Device Sony xperia A1 Operating System Android 8.0   My Question or Issue   I have tried so many things but I can't shift Spotify onto...

Graz2

Newbie

1137 Views

2 replies

2 likes

  • 1137 Views
  • 2 replies
  • 2 likes

Superuser Contribution Playback behavior issues

PlanPremiumCountrySwedenDeviceSamsung Galaxy 9+Operating SystemAndroid Oreo (8.0.0) My Question or IssueWill occasionally pause playback of songs - This can happen between songs AND sudden, mid-track, with the phone screen on AND off, and regardless ...

Casual Listener

Plan Premium Country Sweden Device Samsung Galaxy 9+ Operating System Android Oreo (8.0.0)   My Question or Issue Will occasionally pause playback of songs - This can happen between so...

x-_pkebh9pln

Newbie

1807 Views

3 replies

3 likes

android bug
Playback issues
  • 1807 Views
  • 3 replies
  • 3 likes

Solved!!Superuser Contribution Sesame Universal Search App Integration/Permission not working

PlanFamily PremiumCountry PhilippinesDeviceNokia 7 PlusOperating SystemAndroid Oreo 8.1 My Question or IssueI have Sesame Universal Search app currently installed, and it supports integration with Spotify app, like allowing it to search for albums an...

Visitor

Plan Family Premium Country  Philippines Device Nokia 7 Plus Operating System Android Oreo 8.1   My Question or Issue I have Sesame Universal Search app currently installed, ...

Alfredo

Roadie

1678 Views

1 replies

0 likes

  • 1678 Views
  • 1 replies
  • 0 likes

Music pauses while in other Apps - Samsung Galaxy S8+

On my way to work, I always listen to music and use some other Apss, but after a while the music just pauses, and everytime I start it again, it stopps. This always happens while I listen to music, either by listening to downloaded music or some new ...

Newbie

On my way to work, I always listen to music and use some other Apss, but after a while the music just pauses, and everytime I start it again, it stopps.   This always happens while I listen to...

Billy-J

Spotify Star

480 Views

1 replies

0 likes

  • 480 Views
  • 1 replies
  • 0 likes

Spotify connect, play queue UI not updating

Android device, One Plus 5. Start a playlist on Spotify Connect. Go to "Play Queue" and navigate using "next" and "previous" buttons: The music track is changed accordingly, but the UI is not updating; the queue is visually not updated to reflect wha...

Casual Listener

Android device, One Plus 5. Start a playlist on Spotify Connect. Go to "Play Queue" and navigate using "next" and "previous" buttons: The music track is changed accordingly, but the UI is not updatin...

janus141

Casual Listener

1441 Views

2 replies

0 likes

Android
queue
UI
  • 1441 Views
  • 2 replies
  • 0 likes

Solved!! You are Offline even if i have full access internet and Wifi

PlanPremiumCountryItaly DeviceOnePlus 3TOperating SystemAndroid My Question or Issue i tried the 1 month trial.... and its about to expire so i bought a 3months of Premium... when i tried to search new songs i can do it but when i try to open an Arti...

Regular

Plan Premium Country Italy   Device OnePlus 3T Operating System Android   My Question or Issue  i tried the 1 month trial.... and its about to expire so i bought a 3months o...

Billy-J

Spotify Star

4837 Views

14 replies

0 likes

  • 4837 Views
  • 14 replies
  • 0 likes