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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115386 Views

27 replies

4 likes

  • 115386 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231915 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231915 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591596 Views

79 replies

3 likes

  • 591596 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485873 Views

580 replies

42 likes

Account
Free
  • 485873 Views
  • 580 replies
  • 42 likes

Songs are grayed out

Hi Spotify, I found 2 songs I love recently and I can't play them. What's up with that? Love is endless - MoZellaSomething in common - Free Energy Please help!

Casual Listener

Hi Spotify, I found 2 songs I love recently and I can't play them. What's up with that?    Love is endless - MoZella Something in common - Free Energy   Please help! 

Arratyn

Casual Listener

3047 Views

6 replies

0 likes

Grayed out
  • 3047 Views
  • 6 replies
  • 0 likes

spotify not full screen

planphprC39zAAM.jpg PremiumCountry The NetherlandsDeviceMotorola G6 plusOperating SystemAndroidOreo My Question or Issue recently i bought a motorola g6 plus, a phone with a fingerprint sensor that can also be used for 1 finger navigation true androi...

Casual Listener

  plan phprC39zAAM.jpg   Premium Country  The Netherlands Device Motorola G6 plus Operating System AndroidOreo   My Question or Issue  recently i bought a moto...

Billy-J

Spotify Star

1805 Views

6 replies

1 likes

  • 1805 Views
  • 6 replies
  • 1 likes

Spotify says I Am Offline When i Try to Search for Music

So starting a couple weeks ago my Spotify stopped allowing me to search for music or listen to playlist I hadn't recently listened to, this happens both on Wi-Fi and on Data, I've been a premium member for almost two years and this is beyond infuriat...

Newbie

So starting a couple weeks ago my Spotify stopped allowing me to search for music or listen to playlist I hadn't recently listened to, this happens both on Wi-Fi and on Data, I've been a premium memb...

zerotide

Casual Listener

772 Views

1 replies

2 likes

  • 772 Views
  • 1 replies
  • 2 likes

Superuser Contribution New design

PlanPremiumCountry NorwayDeviceSamsung galaxy S7 edgeOperating SystemAndroid My Question or Issue Do I have to have permium to listen to songs now? I can hardly find the songs and they only play a little snip of them.The new update is really messy an...

Newbie

Plan Premium Country  Norway Device Samsung galaxy S7 edge Operating System Android   My Question or Issue  Do I have to have permium to listen to songs now? I can hardly fin...

Alfredo

Roadie

535 Views

1 replies

1 likes

  • 535 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify connect keeps randomly connecting

PlanPremiumDeviceSamsung Galaxy J5 Prime My Question or Issue I own a Wi-Fi speaker which i use spotify connect to play music through, however for some reason it keeps randomly connecting to it when i am out of the house/nowhere near it. I've had thi...

Casual Listener

Plan Premium Device Samsung Galaxy J5 Prime   My Question or Issue  I own a Wi-Fi speaker which i use spotify connect to play music through, however for some reason it keeps randomly ...

Alfredo

Roadie

1282 Views

3 replies

0 likes

  • 1282 Views
  • 3 replies
  • 0 likes

This thread will be killed before it can generate upvotes

Autoplaying when Bluetooth connects needs to be an OPTION. Otherwise, you are wasting my cell data. Streaming should not be mandatory everytime I get in the car. This has been brought up many times by many people. The most recent post was stuck at 98...

Casual Listener

  Autoplaying when Bluetooth connects needs to be an OPTION. Otherwise, you are wasting my cell data. Streaming should not be mandatory everytime I get in the car.   This has been brough...

matt16060936

Music Fan

757 Views

3 replies

2 likes

  • 757 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution La música se para

Estoy teniendo problemas cunado estoy escuchando música que tengo descargada. Al principio pensé que eran unos auriculares, pero al escucharlo en alta voz sigo teniendo el mismo problema, la música deja sonar y tengo que entrar a la app desde mi Andr...

Casual Listener

Estoy teniendo problemas cunado estoy escuchando música que tengo descargada. Al principio pensé que eran unos auriculares, pero al escucharlo en alta voz sigo teniendo el mismo problema, la música d...

SergioDavid

Roadie

2249 Views

3 replies

0 likes

  • 2249 Views
  • 3 replies
  • 0 likes

Superuser Contribution Android App Edit Playlist

PlanFree DeviceLG G5 My Question or Issue Old versions of Spotify used to allow you to search for song, artist, etc when trying to edit your playlist. This option has seemed to disappear in updated versions. I have been patient thinking it was a clic...

Casual Listener

Plan Free   Device LG G5   My Question or Issue  Old versions of Spotify used to allow you to search for song, artist, etc when trying to edit your playlist. This option has see...

Timetochange

Casual Listener

741 Views

3 replies

0 likes

  • 741 Views
  • 3 replies
  • 0 likes

Spotify frequently freezes or won't load

PlanPremiumCountryUnited StatesDeviceGalaxy S9+Operating SystemAndroid Oreo 8.0 My Question or Issue:I recently got a new phone, a Galaxy S9+, upgrading from my old Note 5 which ran Spotify flawlessly. Now however, Spotify frequently either fails to ...

Newbie

Plan Premium Country United States Device Galaxy S9+ Operating System Android Oreo 8.0   My Question or Issue: I recently got a new phone, a Galaxy S9+, upgrading from my old Note...

Rad_97

Newbie

8105 Views

7 replies

4 likes

  • 8105 Views
  • 7 replies
  • 4 likes

Superuser Contribution Offline mode doesn't work whatever I do

I am using a Galaxy Grand Prime Plus and although I am a premium member (student discount) in the offline mode I can only play songs for about 20 minutes. I've tried deleting the app and downloading the songs again but nothing seems to work and it's ...

Casual Listener

I am using a Galaxy Grand Prime Plus and although I am a premium member  (student discount) in the offline mode I can only play songs for about 20 minutes. I've tried deleting the app and downlo...

SergioDavid

Roadie

637 Views

3 replies

0 likes

  • 637 Views
  • 3 replies
  • 0 likes

Superuser Contribution When listening to a song with the new full screen art, queue button is hidden

Some songs have full screen album art now. For example, Feel it Still by Portugal the Man. For these songs, the View Queue button in the top right is changed to a "share" button. The View Queue button is hidden behind a menu. So not only have they ad...

Regular

Some songs have full screen album art now. For example, Feel it Still by Portugal the Man. For these songs, the View Queue button in the top right is changed to a "share" button. The View Queue butto...

SergioDavid

Roadie

1297 Views

1 replies

1 likes

  • 1297 Views
  • 1 replies
  • 1 likes

Cannot add "Starry Night" by Mamamoo to my own playlist

PlanPremiumCountry Hong KongDevice(Samsung Galaxy S6 Edge)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I cannot find the search result of Starry night by Mamamoo. But i can see the Spotify definitely added this song fr...

Casual Listener

Plan Premium Country  Hong Kong Device (Samsung Galaxy S6 Edge) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I cannot find the search...

squidyyyyyau

Casual Listener

1837 Views

2 replies

4 likes

  • 1837 Views
  • 2 replies
  • 4 likes

Solved!! Like button disappeared in new radio view

PlanPremiumCountryUSADeviceOnePlus 5TOperating SystemAndroid Oreo My Question or IssueRecently, for some songs the album art/video fills up the whole screen on my phone while they are playing. This seems to be a new feature. However, when I'm playing...

Newbie

Plan Premium Country USA Device OnePlus 5T Operating System Android Oreo   My Question or Issue Recently, for some songs the album art/video fills up the whole screen on my phone while...

user-removed

Not applicable

1246 Views

1 replies

1 likes

  • 1246 Views
  • 1 replies
  • 1 likes

download songs

PlanPremiumCountry PhilippinesDevicesony Xperi xa1Operating Systemnougat My Question or Issuei can't download song. i already update my apps, reinstall still i can't do it and also put the setting to use data when downloading.

Newbie

Plan Premium Country  Philippines Device sony Xperi xa1 Operating System nougat  My Question or Issue i can't download song. i already update my apps, reinstall still i can't do it...

Billy-J

Spotify Star

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

Connectivity Issues Android

PlanFree/PremiumCountry USADevice(Samsung Galaxy note Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuel just recently switched to Spotify, and I am currently a premium member. I often use the album radio feature of the app...

Newbie

Plan Free/Premium Country  USA Device (Samsung Galaxy note 😎 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue l just recently switched to Spot...

Billy-J

Spotify Star

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local album and artist not appearing

PlanPremiumDeviceMoto G1Operating System Android NougatMy Question or Issue Recently added a local album. All the songs appear, the album art appears just fine. When selecting a song, the artist appears below as well. However when searching for the a...

Newbie

Plan Premium Device Moto G1 Operating System  Android Nougat My Question or Issue  Recently added a local album. All the songs appear, the album art appears just fine. When selecting...

JulianA_Bogota

Roadie

470 Views

1 replies

0 likes

  • 470 Views
  • 1 replies
  • 0 likes

Superuser Contribution Is Spotify in EXCLUSIVE partnership with samsung for ANDROID WEAR?

Hi, Not sure where to ask.Visited quite a few forum entries before posting (if anyone needs references - can provide in comments, but look for yourself): everywhere I look for any smart watch integration for offline music storage playing (i.e.: while...

Newbie

Hi,   Not sure where to ask. Visited quite a few forum entries before posting (if anyone needs references - can provide in comments, but look for yourself): everywhere I look for any sma...

JulianA_Bogota

Roadie

694 Views

1 replies

0 likes

  • 694 Views
  • 1 replies
  • 0 likes

Can't listen to any songs on my playlist on mobile device. All songs are grayed out

DeviceSamsung Galaxy 7 Android (Free) I made a few playlists from the music I have from my desktop. Everything plays fine there. When I use the app on my phone, there's not a single song that'll play from any of the playlists. All the songs are graye...

Casual Listener

  Device Samsung Galaxy 7 Android  (Free)   I made a few playlists from the music I have from my desktop.  Everything plays fine there.  When I use the app on my pho...

Billy-J

Spotify Star

1234 Views

5 replies

0 likes

  • 1234 Views
  • 5 replies
  • 0 likes

Android app constantly thinks it's offline.

PlanPremiumCountry AustraliaDeviceSamsung Note 8Operating SystemAndroid Version: 8.0.0 Spotify Version: 8.4.63.584 armV7 My Question or Issue My Spotify App is seemingly unable to stay connected to the internet. Steps tried to fix issue: I've uninsta...

Casual Listener

Plan Premium Country  Australia Device Samsung Note 8 Operating System Android Version: 8.0.0   Spotify Version: 8.4.63.584 armV7   My Question or Issue  My Spotify Ap...

Jose_M

Spotify Star

1670 Views

3 replies

0 likes

Android
bug
connection
  • 1670 Views
  • 3 replies
  • 0 likes