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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 851952 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 851952 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 17624 Views
  • 3 replies
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  • 17624 Views
  • 3 replies
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Default Playlist Name

Hello, To keep track of albums i want to listen to, i usually create a playlist for each album. This used to work great, because when adding a whole album to a new playlist the default name would be 'Artist - Album'.After the latest update however, t...

  • Regular
  • Hello,    To keep track of albums i want to listen to, i usually create a playlist for each album. This used to work great, because when adding a whole album to a new playlist the default...
  • LaBeteNoire
  • Casual Listener
  • 3629 Views
  • 11 replies
  • 38 likes
  • Android
  • 3629 Views
  • 11 replies
  • 38 likes

Why is a playlist grayed out but i cant even view the artist?

So i want to listen to songs on other playlists. I go to it and literally all the songs are blacked out. The thing is though, on other playlists some of the songs work. Do I just need to search the song manually? With unavailable songs i can still se...

  • Casual Listener
  • So i want to listen to songs on other playlists. I go to it and literally all the songs are blacked out. The thing is though, on other playlists some of the songs work. Do I just need to search the s...
  • yeetBTS
  • Casual Listener
  • 195 Views
  • 1 replies
  • 0 likes
  • 195 Views
  • 1 replies
  • 0 likes

Bring back autofill of Playlist Name when Saving an Album

In prior versions, whenever you wanted to save an album as a Playlist, when you selected Create New Playlist, the information from the Album was already populated in the Playlist Name field. After a recent update, this very convienient option stopped...

  • Regular
  • In prior versions, whenever you wanted to save an album as a Playlist, when you selected Create New Playlist, the information from the Album was already populated in the Playlist Name field.  Af...
  • 177 Views
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  • 177 Views
  • 0 replies
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Pictures not loading

I have a premium account in spotify and since I singed up as a premium member the images of every song I hear doesn't load. What I mean is, I am paying for a service and I expect it to work as perfect as possible. If you don't solve this problem I wi...

  • Newbie
  • I have a premium account in spotify and since I singed up as a premium member the images of every song I hear doesn't load. What I mean is, I am paying for a service and I expect it to work as perfec...
  • Dynnosowet
  • Newbie
  • 1845 Views
  • 5 replies
  • 2 likes
  • 1845 Views
  • 5 replies
  • 2 likes

Stutter first second of the song (on and off line) With video

I used spotify for a while now on my Iphone without any problems. But recently I switched to android. I am using a one plus one with android version 6.0.1 and Cyanogen 13.1.2-ZNH2KAS3P0-bacon. Spotify version 6.9.0.1212 armV7. I installed spotify, an...

  • Music Fan
  • I used spotify for a while now on my Iphone without any problems. But recently I switched to android. I am using a one plus one with android version 6.0.1 and Cyanogen 13.1.2-ZNH2KAS3P0-bacon. Spotif...
  • cyberpunk47
  • Newbie
  • 3069 Views
  • 5 replies
  • 1 likes
  • 3069 Views
  • 5 replies
  • 1 likes

Spotify Premium offline - crashes when try adding songs to queue

Hello, Since a few weeks I've got the following problem: Whenever I'm in offline mode and try to add a song to another Playlist or to the queue, Spotify crashes and I have to restart. However this doesn't happen when I go online. Anyone knows how I c...

  • Newbie
  • Hello,  Since a few weeks I've got the following problem:   Whenever I'm in offline mode and try to add a song to another Playlist or to the queue, Spotify crashes and I have to restart....
  • amlana
  • Newbie
  • 497 Views
  • 2 replies
  • 2 likes
  • 497 Views
  • 2 replies
  • 2 likes

Can I please go back to the old UI?

I made a second Spotify account and logged into it on my Android app and suddenly the app was completely different with a new UI. I read online that it's for new accounts so when I logged back into my 4 year old original account on my app, I expected...

  • Casual Listener
  • I made a second Spotify account and logged into it on my Android app and suddenly the app was completely different with a new UI. I read online that it's for new accounts so when I logged back into m...
  • 1995 Views
  • 0 replies
  • 21 likes
  • 1995 Views
  • 0 replies
  • 21 likes

Spotify don't start anymore for 1 week on android 4.0.3 release 5a on sony tablet s

Config : android 4.0.3 release 5a on sony tablet sSpotify works with no problem since a while. For 1 week, Spotify don't start anymore.I tried to follow advices on this topic without success :- reinstall- purge data- reinstall from scratch tablet- ch...

  • Newbie
  • Config : android 4.0.3 release 5a on sony tablet s Spotify works with no problem since a while. For 1 week, Spotify don't start anymore. I tried to follow advices on this topic without success : -...
  • 176 Views
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  • 176 Views
  • 0 replies
  • 0 likes

background noise on Pioneer 300r

lastest version on Pioneer 300r android ver.5.1.1 has background nosie. Clear to hear while changing new song.Only problem on spotify, joox ,etc no.please help.

  • Newbie
  • lastest version on Pioneer 300r android ver.5.1.1 has background nosie.  Clear to hear while changing new song. Only problem on spotify, joox ,etc no. please help.
  • 173 Views
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  • 173 Views
  • 0 replies
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How to select 2 or playlist for playing?

Hi,Anybosy knows if there is a way for selecting 2 o playlists and reproduce the songs of both playlists? Please don't tell me that I need to create a new one with merge. Thanks.

  • Casual Listener
  • Hi, Anybosy knows if there is a way for selecting 2 o playlists and reproduce the songs of both playlists? Please don't tell me that I need to create a new one with merge.   Thanks.
  • sebasdiazt
  • Casual Listener
  • 356 Views
  • 1 replies
  • 0 likes
  • merge
    merge 2 tracks as one
    Play
    Playlist
  • 356 Views
  • 1 replies
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email address & password

I have a spotify premium account but i don't remember the email address i used. I know the username and the password i used is not right, even though I think that is it. what do i do? I would like to at least cancel the premium account so that i don;...

  • Casual Listener
  • I have a spotify premium account but i don't remember the email address i used. I know the username and the password i used is not right, even though I think that is it. what do i do? I would like to...
  • rohanpal
  • Music Fan
  • 730 Views
  • 2 replies
  • 0 likes
  • 730 Views
  • 2 replies
  • 0 likes

Can't reach (Teufel Raumfeld) speakers in same network (Fritz!Box) with Spotify Connect

First of all, sorry for my bad english Now to my problem.After resetting my local network (Fritz!Box Router) I got the problem, that the current spotify android app didn't show any of the connected (Teufel Raumfeld) speakers, which i could reach form...

  • Music Fan
  • First of all, sorry for my bad english   Now to my problem. After resetting my local network (Fritz!Box Router) I got the problem, that the current spotify android app didn't show any of the ...
  • geronimoge
  • Music Fan
  • 1968 Views
  • 4 replies
  • 1 likes
  • 1968 Views
  • 4 replies
  • 1 likes

Shuffle on Playlists isn't Shuffling

I have a playlist with a lot of songs, and I know I can't play them all if I hit shuffle. That's not the issue. Now that that's said, the issue started with the new update that overhauled the mobile UI and such. Now whenever I hit shuffle on my playl...

  • Newbie
  • I have a playlist with a lot of songs, and I know I can't play them all if I hit shuffle. That's not the issue. Now that that's said, the issue started with the new update that overhauled the mobile ...
  • 399 Views
  • 0 replies
  • 3 likes
  • 399 Views
  • 0 replies
  • 3 likes

Downloaded songs keeps on being deleted

Spotify is moved to SD Card where I've downloaded songs I wanted to listen offline. When i logged in again, none of the songs were saved. How to resolve this? Should i transfer spotify to internal storage?

  • Newbie
  • Spotify is moved to SD Card where I've downloaded songs I wanted to listen offline. When i logged in again, none of the songs were saved. How to resolve this? Should i transfer spotify to internal st...
  • user-removed
  • Not applicable
  • 183 Views
  • 1 replies
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  • 183 Views
  • 1 replies
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Playlist Shuffle not playing next on Shuffle song

I'm playing the song playlist for Sabrina Carpenter, on Shuffle as I don't have a premium account. It shows next song on Shuffle is a song by Sabrina Carpenter but actually it plays something random from somewhere I don't know. I can't listen to the ...

  • Music Fan
  • I'm playing the song playlist for Sabrina Carpenter, on Shuffle as I don't have a premium account. It shows next song on Shuffle is a song by Sabrina Carpenter but actually it plays something random ...
  • rohanpal
  • Music Fan
  • 249 Views
  • 2 replies
  • 0 likes
  • 249 Views
  • 2 replies
  • 0 likes

Skipping songs

Everytime i shuffle the playlist it goes to play a song. When a song from :the life and times of scrooge MCduck by toumas holopainen' comes on it skips? Also, you know how the song titles appear white? Well they appear a dark gray. Why is this???

  • Visitor
  • Everytime i shuffle the playlist it goes to play a song. When a song from :the life and times of scrooge MCduck by toumas holopainen' comes on it skips? Also, you know how the song titles appear whit...
  • phan_times
  • Community Legend
  • 215 Views
  • 2 replies
  • 0 likes
  • 215 Views
  • 2 replies
  • 0 likes

If i save a song the album and artist are not being savdd

I have a lot of songs. But the artist of the songs isn't showing in my artist. And the album isn't showing o albums

  • Casual Listener
  • I have a lot of songs. But the artist of the songs isn't showing in my artist. And the album isn't showing o albums 
  • phan_times
  • Community Legend
  • 242 Views
  • 3 replies
  • 0 likes
  • 242 Views
  • 3 replies
  • 0 likes

Atividades no facebook

Como faco para mostraraos meus amigos do Facebooko que eu estou escutandono momento?

  • Casual Listener
  • Como faco para mostrar aos meus amigos do Facebook o que eu estou escutando no momento?
  • Bittencourt
  • Spotify Star
  • 234 Views
  • 3 replies
  • 0 likes
  • 234 Views
  • 3 replies
  • 0 likes

Solved!! Ford Sync3 isn´t working any more

Hi,since the last update to version 8.4.38.62 armV7 on my Galaxy S7 with Android 7, the App-Link function isn´t working any more!The Spotify app doesn´t appear any more, in my Ford Focus 2017.A friend of mine also has this problem with his Ford Foruc...

  • Newbie
  • Hi, since the last update to version 8.4.38.62 armV7 on my Galaxy S7 with Android 7, the App-Link function isn´t working any more! The Spotify app doesn´t appear any more, in my Ford Focus 2017. A...
  • voorti
  • Newbie
  • 2227 Views
  • 2 replies
  • 0 likes
  • 2227 Views
  • 2 replies
  • 0 likes