Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
118860 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
239810 Views
153 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
600746 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
493109 Views
581 replies
42 likes
DeviceOnePlus 3Operating SystemAndroid 8.0.0 OxygenOS 5.0.4 My Question or IssueHey, so for about a month or so Spotify acts weirdly. It doesn't show the notification bar in the notifications nor on lockscreen with controls for the player. But when I...
Device OnePlus 3 Operating System Android 8.0.0 OxygenOS 5.0.4 My Question or Issue Hey, so for about a month or so Spotify acts weirdly. It doesn't show the notification bar in the noti...
Roadie
3737 Views
3 replies
0 likes
PlanPremiumCountry BrazilDeviceSamsung Galaxy J7Operating SystemAndroid 7.0 My Question or Issue The Spotify app on my phone just decided it didn't want to recognize the 15GB of files it had saved on my phone. The app won't read them, it won't delete...
Plan Premium Country Brazil Device Samsung Galaxy J7 Operating System Android 7.0 My Question or Issue The Spotify app on my phone just decided it didn't want to recogniz...
Roadie
1363 Views
2 replies
0 likes
Premium/LG v20/Nougat I've got an issue of songs randomly not playing and locking up the program. This all started 2 updates ago. Also fails to refresh the listings of playlists (only shows song names not artist). Now I suspected its a faulty sd card...
Premium/LG v20/Nougat I've got an issue of songs randomly not playing and locking up the program. This all started 2 updates ago. Also fails to refresh the listings of playlists (only shows ...
Roadie
1142 Views
2 replies
0 likes
PlanPremiumCountry US DeviceSony xperia xa1 ultra Operating SystemAndroid oreo My Question or IssueI will start a radio with anything, let's say a song radio. It'll play a few songs and then no music. The notification on androids notification bar wil...
Plan Premium Country US Device Sony xperia xa1 ultra Operating System Android oreo My Question or Issue I will start a radio with anything, let's say a song radio. ...
Newbie
1312 Views
3 replies
0 likes
I've come across a few very annoying issues lately with my premium account on my Samsung Galaxy S8. Songs will randomly pause and will continuously be skipped without me even touching my phone screen. Sometimes the "Ok Google" feature on my phone wil...
I've come across a few very annoying issues lately with my premium account on my Samsung Galaxy S8. Songs will randomly pause and will continuously be skipped without me even touching my phone screen...
Casual Listener
1062 Views
2 replies
0 likes
I dont have any colaborative playlists but my own name shows up below a song name inside of a playlist. this makes navigation 10 times harder. PlanPremiumCountry The NetherlandsDeviceSamsung Galaxy A5 2017Operating SystemAndroid
I dont have any colaborative playlists but my own name shows up below a song name inside of a playlist. this makes navigation 10 times harder. Plan Premium Country The Nethe...
Casual Listener
983 Views
2 replies
0 likes
PlanPremiumCountryGermanyDeviceSamsung Galaxy S7 My Question or Issue Since yesterday there is an unkown device that takes over the control of the streaming. I can switch back to my device but I can listen his playlist then. I can switch back but the...
Plan Premium Country Germany Device Samsung Galaxy S7 My Question or Issue Since yesterday there is an unkown device that takes over the control of the streaming. I can switch ba...
Casual Listener
969 Views
3 replies
0 likes
PlanPremiumCanada DeviceSamsung Galaxy S8 + Web Player on DesktopOperating SystemLatest Android OS, Latest Windows 10 My Question or IssueI created a playlist for an event and I can't seem to find a way to display the total duration. I've tried on my...
Plan Premium Canada Device Samsung Galaxy S8 + Web Player on Desktop Operating System Latest Android OS, Latest Windows 10 My Question or Issue I created a playlist for a...
Casual Listener
1078 Views
2 replies
0 likes
PremiumCountry UsaDeviceLG Stylo3Operating SystemAndroid My Question or Issue Spotify is taking up over 12GB on my phone n i only have 16GB. Can I do something's 2 lower it. I havent downloaded songs even
Premium Country Usa Device LG Stylo3 Operating System Android My Question or Issue Spotify is taking up over 12GB on my phone n i only have 16GB. Can I do something's 2 lo...
Spotify Star
697 Views
1 replies
0 likes
PlanPremiumCountry GermanyDeviceSamsung Galaxy S6Operating System Android 7.0My Question or IssueHey, since one or two weeks my playlists is pretty messed up! Whenever i try to filter my songs by album they are not in the right order (same album on p...
Plan Premium Country Germany Device Samsung Galaxy S6 Operating System Android 7.0 My Question or Issue Hey, since one or two weeks my playlists is pretty messed up! Whenever i...
Regular
3123 Views
8 replies
0 likes
PlanPremiumCountry UKDeviceSamsung Galaxy 6Operating SystemAndroid Nougat My Question or IssueIm having a problem trying to play tracks from The Stranglers, I click on any track and nothing happens, on a windows pc it says track is unavailable., on t...
Plan Premium Country UK Device Samsung Galaxy 6 Operating System Android Nougat My Question or Issue Im having a problem trying to play tracks from The Stranglers, I click...
Roadie
2113 Views
11 replies
0 likes
PlanPremiumCountry The NetherlandsDeviceSamsung Galaxy 8Operating SystemAndroid Oreo My Question or Issue Hi, Since a few weeks I'm getting a connection error from Spotify. When I open Spotify and choose a playlist or artist it's all good, however wh...
Plan Premium Country The Netherlands Device Samsung Galaxy 8 Operating System Android Oreo My Question or Issue Hi, Since a few weeks I'm getting a connec...
Spotify Star
826 Views
1 replies
0 likes
Plan: Premium Country: USA Device: Google Pixel My Question or Issue:When I am attached to something via Bluetooth from my phone, such as my car or a speaker, I can no longer use the controls of that device to change or pause songs. The buttons on my...
Plan: Premium Country: USA Device: Google Pixel My Question or Issue: When I am attached to something via Bluetooth from my phone, such as my car or a speaker, I ca...
Spotify Star
26074 Views
1 replies
1 likes
Using Spotify Premium, Germany, on an LG K11. Android version 7.1.2 I have recently started using Android, completely happy with it apart from the fact that Spotify no longer works that well. The main problem is that music often pauses in the middle ...
Using Spotify Premium, Germany, on an LG K11. Android version 7.1.2 I have recently started using Android, completely happy with it apart from the fact that Spotify no longer works t...
Casual Listener
952 Views
3 replies
0 likes
So, I created a private playlist with music that I own (ripped CDs onto my computer) and when I listen to the music on my computer, it plays and works fine but when I do it on my phone, it reminds grey. This wasn't an issue a year or two ago but it's...
So, I created a private playlist with music that I own (ripped CDs onto my computer) and when I listen to the music on my computer, it plays and works fine but when I do it on my phone, it reminds gr...
Spotify Star
1474 Views
3 replies
1 likes
PlanFree/PremiumCountry My Question or IssueHi I have been using Spotify via my AV system for close on 12 months and am a Premium Subcriber. Recently music keeps cutting in and out making it impossible to listen to, it also has a lag time if I try an...
Plan Free/Premium Country My Question or Issue Hi I have been using Spotify via my AV system for close on 12 months and am a Premium Subcriber. Recently musi...
Casual Listener
897 Views
4 replies
0 likes
PlanPremium My Question or Issue I have many artists/albums where I have only downloaded some of the songs for offline play. How can I automatically only play the songs I have downloaded when I don't have WiFi? i.e. without having to go into settings...
Plan Premium My Question or Issue I have many artists/albums where I have only downloaded some of the songs for offline play. How can I automatically only play the so...
Not applicable
728 Views
1 replies
0 likes
I have a spotify premium family account. One playlist has over 700 songs and over half are greyed out. But when I search for the song manually, it is still there and still plays. What gives? Is there a way to swap out all greyed out songs with workin...
I have a spotify premium family account. One playlist has over 700 songs and over half are greyed out. But when I search for the song manually, it is still there and still plays. What gives? ...
Community Legend
626 Views
1 replies
0 likes
Premium Member - United States (Los Angeles) Samsung Galaxy 7Android Oreo Hi All, For a the past couple of months, I have found my streaming and download settings reverted back to Automatic/Normal nearly every time I look. I change them forward to Ve...
Premium Member - United States (Los Angeles) Samsung Galaxy 7 Android Oreo Hi All, For a the past couple of months, I have found my streaming and download settings reve...
Not applicable
1121 Views
1 replies
0 likes
PlanFreeCountry USADevicePixel 2Operating SystemAndroid Pie My Question or IssueEver since upgrading to Pie I have been having an issue where playback is paused frequently. Sometimes after each song it will pause but usually it will only play a few s...
Plan Free Country USA Device Pixel 2 Operating System Android Pie My Question or Issue Ever since upgrading to Pie I have been having an issue where playback is paused frequent...
Not applicable
595 Views
1 replies
0 likes
