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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107489 Views

26 replies

3 likes

  • 107489 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217446 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217446 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571651 Views

79 replies

3 likes

  • 571651 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470880 Views

577 replies

40 likes

Account
Free
  • 470880 Views
  • 577 replies
  • 40 likes

Superuser Contribution Spotify keeps stoppin gon Android LG G5

PlanPremiumCountryUK DeviceLG G5 phoneOperating SystemAndroid v.7.0 - V20r-234-10, Patch level 1 April 2018Spotify version v.8.4.63.584 armV7 My Question or Issueover the last couple of months or so, Spotify randomly stops playback while my phone's l...

Casual Listener

Plan Premium Country UK  Device LG G5 phone Operating System Android v.7.0 - V20r-234-10, Patch level 1 April 2018 Spotify version  v.8.4.63.584 armV7   My Question or Issue...

Alfredo

Roadie

680 Views

1 replies

0 likes

  • 680 Views
  • 1 replies
  • 0 likes

Superuser Contribution Weird issue

PlanPremiumCountryUSA DeviceSamsung Galaxy 8+, Microsoft SurfacebookOperating SystemAndroid Oreo, Windows 10 Lately, when I'm listening to my songs on shuffle, an old Rammstein song will come on. When I reach for the Skip button I accidentally turn t...

Newbie

Plan Premium Country USA   Device Samsung Galaxy 8+, Microsoft Surfacebook Operating System Android Oreo, Windows 10   Lately, when I'm listening to my songs on shuffle, an o...

SergioDavid

Roadie

548 Views

1 replies

0 likes

  • 548 Views
  • 1 replies
  • 0 likes

Shuffle button not showing on now playing view

I'm listening to the discover weekly playlist and do not see any way to turn off shuffle. When I click the now playing view, where the crossed arrows used to be it now shows a heart on the left and a crossed O on the right. How do you turn off shuffl...

Newbie

I'm listening to the discover weekly playlist and do not see any way to turn off shuffle. When I click the now playing view, where the crossed arrows used to be it now shows a heart on the left and a...

Joe

Community Legend

1222 Views

2 replies

0 likes

  • 1222 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Playlist Filter Not Working in Version 8.4.64.555

PlanFreeCountry USADeviceAndroidOperating SystemAndroid My Issue Iv'e seen people's playlist filter got fixed in the 5. something update but my spotify has the latest (8.4.64.555) and my PLaylist Filter is completely gone. I checked by swiping up and...

Newbie

Plan Free Country  USA Device Android Operating System Android   My Issue  Iv'e seen people's playlist filter got fixed in the 5. something update but my spotify has the...

SergioDavid

Roadie

525 Views

1 replies

0 likes

  • 525 Views
  • 1 replies
  • 0 likes

Superuser Contribution E6653 sony locks up on start

PlanPremium Country ukDeviceSony Xperia Z5 E6653Operating system Android 7.1.1I have had too disable Spotify as after latest update when my phone restarts Spotify starts automatically streaming and seems to create havoc with my lock screen.I have ide...

Regular

Plan Premium  Country  uk Device Sony Xperia Z5 E6653 Operating system   Android 7.1.1 I have had too disable Spotify as after latest update when my phone restarts Spotify...

SergioDavid

Roadie

601 Views

1 replies

0 likes

Sony Xperia
Spotify prevents log on
  • 601 Views
  • 1 replies
  • 0 likes

Spotify (connect?) is eating my battery.

Today, 2nd Aug. 18, I updated my Spotify app to the latest version which was released in the last couple of days. Since the new version was installed Spotify is always running in the background and launching a mini player everytime I play something i...

Newbie

Today, 2nd Aug. 18, I updated my Spotify app to the latest version which was released in the last couple of days. Since the new version was installed Spotify is always running in the background and l...

Jose_M

Spotify Star

567 Views

1 replies

1 likes

  • 567 Views
  • 1 replies
  • 1 likes

Superuser Contribution Se pausa cuando bloque o inicio otra aplicación

Tengo problemas al bloquear el celular me apaga la música antes no pasaba, al ir al inicio ocurre lo mismo, cual es la solución PlanPremiumCountry Colombia DeviceHuawei p Smart Operating SystemAndroid Oreo My Question or Issue

Newbie

Tengo problemas al bloquear el celular me apaga la música antes no pasaba, al ir al inicio ocurre lo mismo, cual es la solución  Plan Premium Country  Colombia  Device Huawei p S...

SergioDavid

Roadie

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issue with downloaded Local Files

PlanPremiumCountryArgentinaDeviceSamsung Galaxy J1Operating SystemAndroid 4.4.4 (KitKat) My Question or IssueI downloaded a playlist using some Local Files from my computer to my phone. They took a really long time before the download started, but th...

Casual Listener

Plan Premium Country Argentina Device Samsung Galaxy J1 Operating System Android 4.4.4 (KitKat)   My Question or Issue I downloaded a playlist using some Local Files from my computer t...

SergioDavid

Roadie

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

I can't loop my playlists

PlanFreeCountryUnited StatesDeviceMotorolaOperating SystemAndroidMy Question or Issue Im trying to play my music on my phone, but instead of looping the playlist or artist, it'll play through, and then just stop at the first song. Is there a way to f...

Newbie

Plan Free Country United States Device Motorola Operating System Android My Question or Issue  Im trying to play my music on my phone, but instead of looping the playlist or artist, it'...

Billy-J

Spotify Star

1211 Views

1 replies

0 likes

  • 1211 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify App loses settings

PlanPremiumCountry GermanyDeviceSamsung Galaxy S7 Operating SystemAndroid 8.0.0 My Question or Issue Hi, Since I updated my Galaxy S7 to Android 8, my Spotify App loses settings quite often. Music Quality switches fron high to automatic and I always ...

Casual Listener

Plan Premium Country  Germany Device Samsung Galaxy S7   Operating System Android 8.0.0   My Question or Issue   Hi,  Since I updated my Galaxy S7 to Android 8, ...

Fak3V

Casual Listener

1071 Views

3 replies

3 likes

  • 1071 Views
  • 3 replies
  • 3 likes

Superuser Contribution App plays instead of desktop

Plan: PremiumCountry: US DevicePixel 2 XL, and Macbook Pro mid 2015)Operating System(OS X High Sierra, Android 8.1.0) Spotify, you woke my one month old son up. He was being extra extra fussy and so I sat with him in the nursery playing a lullaby on ...

Visitor

Plan: Premium Country: US   Device Pixel 2 XL, and Macbook Pro mid 2015) Operating System (OS X High Sierra, Android 8.1.0)   Spotify, you woke my one month old son up.  ...

GCWright

Gig Goer

1800 Views

10 replies

0 likes

  • 1800 Views
  • 10 replies
  • 0 likes

I can't delete the data of Spotify

PlanPremiumCountry France My Question or IssueHi,I have a problem with Spotify's data. I have download a big playlist on my phone who take all the space on my phone memory. So I tried to uninstall Spotify to get my memory back. But now Spotify is uni...

Casual Listener

Plan Premium Country  France     My Question or Issue Hi, I have a problem with Spotify's data. I have download a big playlist on my phone who take all the space on my phone me...

Jose_M

Spotify Star

2500 Views

4 replies

0 likes

  • 2500 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify closed itself after going tot the current playing song

PlanPremiumCountry NetherlandsDeviceAcerOperating SystemAndroid (4.4.2) My Question or Issue After An update met Spotify relaunches itself and stops playing the current song after i wanted to go to the current playing song. Opening Spotify itself doe...

Casual Listener

Plan Premium Country  Netherlands Device Acer Operating System Android (4.4.2)   My Question or Issue  After An update met Spotify relaunches itself and stops playing the cur...

tomsat50

Music Fan

1102 Views

8 replies

1 likes

  • 1102 Views
  • 8 replies
  • 1 likes

does shuffle even work on the free version

Becauase it really feels like It doesn't do it at all if you wanna reshuffle your playlist or whatever. When ever i want to actually shuffle i have to erase the data and start over and shuffle it again so it an make a new playlist. It's really frustr...

Roadie

Becauase it really feels like It doesn't do it at all if you wanna reshuffle your playlist or whatever.  When ever i want to actually shuffle i have to erase the data and start over and shuffle ...

lumster49

Roadie

878 Views

6 replies

0 likes

  • 878 Views
  • 6 replies
  • 0 likes

Superuser Contribution Blank screen after tapping the music player bar at the bottom

That's my problem. Whenever I try to touch it, the app show nothing but a beautiful grey screen. After a while the app crash and close. Also when there's an ad, whether I choose to watch it or skip it, the app will crash. I rebooted my phone, reinsta...

Regular

That's my problem. Whenever I try to touch it, the app show nothing but a beautiful grey screen. After a while the app crash and close. Also when there's an ad, whether I choose to watch it or skip i...

Alfredo

Roadie

754 Views

4 replies

0 likes

  • 754 Views
  • 4 replies
  • 0 likes

My Spotify Will Not Stop Allowing Someone Else to Take Over My Account

PlanPremiumCountry USDeviceGalaxy Note 8Operating SystemAndroid 8.0.0 My Question or IssueA while back, my Spotify started connecting to another device and allowing them to control music and play it on their device. The device is tagged PS4-475. I've...

Newbie

Plan Premium Country  US Device Galaxy Note 8 Operating System Android 8.0.0     My Question or Issue A while back, my Spotify started connecting to another device and allow...

Noah

Community Legend

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify streaming on bmw not working.

PlanPremiumCountry United kingdomSamsung galaxy s8Operating SystemAndroid Oreo My Question or Issue Streaming of spotify over usb using the connected app used to work. This now no longer works once ive updated to android oreo (8.0). Ive tried using m...

Newbie

Plan Premium Country  United kingdom Samsung galaxy s8 Operating System Android Oreo   My Question or Issue  Streaming of spotify over usb using the connected app used to...

SergioDavid

Roadie

689 Views

1 replies

0 likes

  • 689 Views
  • 1 replies
  • 0 likes

Superuser Contribution Alle Lieder gelöscht

Hallo,Ich habe den "Herunterladen Hebel " grundsätzlich bei meinen "Songs" aktiviert. Also wenn ich ein neues Lied hinzufüge wird dieses automatisch auch heruntergeladen weil der "Download Hebel" ja so eingestellt ist dass es alle lieder immer herunt...

Regular

Hallo, Ich habe den "Herunterladen Hebel " grundsätzlich bei meinen "Songs" aktiviert. Also wenn ich ein neues Lied hinzufüge wird dieses automatisch auch heruntergeladen weil der "Download Hebel" j...

SergioDavid

Roadie

11439 Views

1 replies

0 likes

  • 11439 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error en la descarga

PlanPremiumCountryMexico Device(Motorola, Moto G5S Plus)Operating System(Android 7.1.1) My Question or Issue El dia de hoy (en que estoy publicando este post) compre una tarjeta de premium con plazo de 6 meses, lo primero que quize hacer fue descarga...

Newbie

  Plan Premium Country Mexico   Device (Motorola, Moto G5S Plus) Operating System (Android 7.1.1)   My Question or Issue  El dia de hoy (en que estoy publicando este p...

SergioDavid

Roadie

725 Views

1 replies

0 likes

  • 725 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Using Up Internal and SD Card Storage Even When Deleted

So I've been having memory issues, similar to a lot of people, yet which I'm yet to find a solution for. I have a 16GB memory card and 16GB internal storage on my Samsung android phone. Spotify had been saving to my internal memory, but that was full...

Newbie

So I've been having memory issues, similar to a lot of people, yet which I'm yet to find a solution for. I have a 16GB memory card and 16GB internal storage on my Samsung android phone. Spotify had b...

SergioDavid

Roadie

761 Views

1 replies

0 likes

  • 761 Views
  • 1 replies
  • 0 likes