Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
a month ago
ThomasWYale
Visitor
35977 Views
64 replies
25 likes

35977 Views
64 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
874111 Views
11 replies
51 likes
Android
Guide
Troubleshooting

874111 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2022-11-15 10:20:27 AM
Alex
Spotify Legend
25573 Views
3 replies
0 likes

25573 Views
3 replies
0 likes

Solved!! Shuffle stops after choosing a song

This didn't used to be a problem. If I have my music on shuffle but decide to choose a specific song to listen to, the shuffle function is then cancelled and my music begins playing in order. I couldn't find any settings to change this, so how do I p...

hannibalhaswari
Music Fan
This didn't used to be a problem. If I have my music on shuffle but decide to choose a specific song to listen to, the shuffle function is then cancelled and my music begins playing in order. I could...
2017-04-05 11:33:04 PM
2018-06-10 4:05:37 PM
Roosn92
Casual Listener
13210 Views
16 replies
1 likes

13210 Views
16 replies
1 likes

Playlist not sorting as it does on Desktop

PlanPremiumCountry UKDeviceSamsung Galaxy 7Operating SystemAndroid Oreo My Question or Issue Hi,On my Desktop app, when I sort my playlist by Artist, it lists the artists alphabetically, followed by their albums alphabetically, and all albums list th...

ur_0tw9-c7uz
Newbie
Plan Premium Country UK Device Samsung Galaxy 7 Operating System Android Oreo My Question or Issue Hi, On my Desktop app, when I sort my playlist by Artist, it...
2018-06-10 2:28:13 PM
295 Views
0 replies
0 likes

295 Views
0 replies
0 likes

Spotify app and mobile web player not working on android

PlanPremiumCountry United StatesDevice(Samsung Galaxy s7)My Question or IssueI've been a premium user for a couple years now, and I've really loved the app. However, recently the app has been instantly crashing every time I open it. It doesn't even l...

Tommaniacal
Music Fan
Plan Premium Country United States Device (Samsung Galaxy s7) My Question or Issue I've been a premium user for a couple years now, and I've really loved the app. However, recently the a...
2018-06-08 8:01:40 PM
2018-06-10 12:30:40 PM
star_platinum
Newbie
1238 Views
8 replies
5 likes

1238 Views
8 replies
5 likes

Spotify claims I'm offline when on WiFi, works fine on 4G

PlanPremiumCountry SpainDeviceHuawei p10 plisOperating System Android 8.0My Question or Issue Hi!I've tried many things, including torubleshooting and cleaning cache/reinstalling, but nothing has worked and I think it is quite the opposite of the mos...

-jbj4_wlcghhf
Newbie
Plan Premium Country Spain Device Huawei p10 plis Operating System Android 8.0 My Question or Issue Hi! I've tried many things, including torubleshooting and cleaning ca...
2018-06-10 9:14:31 AM
461 Views
0 replies
0 likes

461 Views
0 replies
0 likes

Spotify dosn't work with Android auto

Why Spotify has randomly stopped working with Android auto? "Spotify doesn't seem to be working at the moment". Any ideas?

valentinafavaro
Newbie
Why Spotify has randomly stopped working with Android auto? "Spotify doesn't seem to be working at the moment". Any ideas?
2018-04-27 7:04:26 PM
2018-06-10 9:11:11 AM
iznma_5g4-ozm
Newbie
687 Views
3 replies
2 likes

687 Views
3 replies
2 likes

Searching within a playlist no longer restricts the song queue to that search

So say I wanted to listen to Ludacris, but only his songs that are on my rap playlist. So I'd simply search his name in the search bar at the top of the playlist and shuffle play from there. Now when I do it, it shows only his songs like before but a...

hwood34
Casual Listener
So say I wanted to listen to Ludacris, but only his songs that are on my rap playlist. So I'd simply search his name in the search bar at the top of the playlist and shuffle play from there. Now when...
2018-06-09 6:26:09 PM
2018-06-10 2:36:28 AM
Ashleigh7
Newbie
445 Views
1 replies
0 likes

445 Views
1 replies
0 likes

Playlists are deleted

PlanPremiumCountry AegentinaDevice(Moto G4)Operating SystemAndroid 7.0 Nougat My Question or IssueSometimes my playlists are deleted automatically but they still are in the storage. I have to delete Spotify data and log in again for don't having wast...

maximobelen
Newbie
Plan Premium Country Aegentina Device (Moto G4) Operating System Android 7.0 Nougat My Question or Issue Sometimes my playlists are deleted automatically but they still are in ...
2018-06-10 2:21:45 AM
243 Views
0 replies
0 likes
Playlists

243 Views
0 replies
0 likes

Mobile app crashing on restart to a local files playlist

PlanPremiumCountryPolandDeviceGoogle Pixel 2 XLOperating SystemAndroid 8.1.0 The issue is as follows: I have a playlist created exclusively with local files on my laptop which I then synchronise with the mobile app and download for offline listening....

Effleurement
Casual Listener
Plan Premium Country Poland Device Google Pixel 2 XL Operating System Android 8.1.0 The issue is as follows: I have a playlist created exclusively with local files on my laptop which ...
2018-06-09 1:27:58 AM
2018-06-09 12:19:30 AM
SiegfriedBG
Newbie
1570 Views
6 replies
4 likes

1570 Views
6 replies
4 likes

Pixel 2 update broke the app

After updating my phone the Spotify app broke. Wouldn't start. I reinstalled and it worked for a few days but now it's broken again.

g1ar_sk-lfhgf
Newbie
After updating my phone the Spotify app broke. Wouldn't start. I reinstalled and it worked for a few days but now it's broken again.
2018-06-09 11:06:05 PM
268 Views
0 replies
0 likes

268 Views
0 replies
0 likes

Disable NOTIFICATIONS from other user devices

PlanPremiumCountry DeviceLG Android smartphonesOperating SystemAndroid My Question or Issue Hi, I share Spotify Premium account with a friend. When he plays a song on his phone it shows up as a notfication on my phone as showed in the attached pictur...

lr7_znla-w196
Newbie
Plan Premium Country Device LG Android smartphones Operating System Android My Question or Issue Hi, I share Spotify Premium account with a friend. When he plays a song ...
2018-06-09 10:19:13 PM
331 Views
0 replies
0 likes

331 Views
0 replies
0 likes

how do i disable data saver

Hello I'm using a Samsung galaxy S4 mini with android version 4.4.4I want to increase the streaming quality but it is stuck on "low" and cannot change until I "disable data saving" I've spent the past few hours trying to find any form of data saver a...

LavyLavender
Newbie
Hello I'm using a Samsung galaxy S4 mini with android version 4.4.4 I want to increase the streaming quality but it is stuck on "low" and cannot change until I "disable data saving" I've spent the p...
2018-06-09 5:05:46 PM
2018-06-09 9:19:36 PM
Joe
Community Legend
9460 Views
1 replies
0 likes

9460 Views
1 replies
0 likes

'We added' in playlists

Hey so my problem is whenever i make a playlist spotify adds some extra songs and titles it 'we added', i want my playlists to be perfect but spotify ruins them by adding 'similar' songs and i don't know how to delete the songs they added. I would re...

izzys_1122
Newbie
Hey so my problem is whenever i make a playlist spotify adds some extra songs and titles it 'we added', i want my playlists to be perfect but spotify ruins them by adding 'similar' songs and i don't ...
2018-06-09 5:52:42 PM
2018-06-09 9:17:36 PM
Joe
Community Legend
4433 Views
1 replies
1 likes

4433 Views
1 replies
1 likes

Spotify new design

Hello! When is the new design announced on April 25th arriving to Android? Thank you!

borja2018
Casual Listener
Hello! When is the new design announced on April 25th arriving to Android? Thank you!
2018-05-15 1:38:15 PM
2018-06-09 9:10:28 PM
Joe
Community Legend
2195 Views
10 replies
1 likes

2195 Views
10 replies
1 likes

Unable to shuffle playlist

I have a Galaxy S6 and the app no longer shuffles songs there is only a play button at the top of the playlist how do I get to playlist to shuffle is listening to the same songs over and over every time I start a playlist is starting to get on my ner...

Dclemmer1981
Newbie
I have a Galaxy S6 and the app no longer shuffles songs there is only a play button at the top of the playlist how do I get to playlist to shuffle is listening to the same songs over and over every t...
2018-06-09 6:28:00 PM
468 Views
0 replies
0 likes

468 Views
0 replies
0 likes

Open Letter to Spotify Devs

Dear Spotify Development Team, Please fix your garbage app for Android so I don't have to keep re-downloading the app and saved music onto all of my devices every week because of some arbitrary blank screen after opening the app, signifying that it h...

Braedy
Casual Listener
Dear Spotify Development Team, Please fix your garbage app for Android so I don't have to keep re-downloading the app and saved music onto all of my devices every week because of some arbitr...
2018-06-09 4:27:24 PM
2018-06-09 6:21:09 PM
Yourrid
Regular
888 Views
4 replies
1 likes

888 Views
4 replies
1 likes

premium android

im not a free user and paying my bills regularly. plese help. how many times will i remove all my offline devices just to use it offline? cant even use it even if i remove and sign out all my devices.

zi-0c_83swd7g
Newbie
im not a free user and paying my bills regularly. plese help. how many times will i remove all my offline devices just to use it offline? cant even use it even if i remove and sign out all my devices.
2018-06-09 4:39:40 AM
2018-06-09 6:04:21 PM
fadedmofo
Regular
311 Views
1 replies
0 likes

311 Views
1 replies
0 likes

Stuck on album

Plan/PremiumCountry AusDeviceHtc 10Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Only playing one album, nothing else plays properly as in i hear it, but nothing says its playing.

Alexc5
Newbie
Plan /Premium Country Aus Device Htc 10 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Only playing one album, nothing else plays pro...
2018-06-09 4:57:17 PM
707 Views
0 replies
1 likes

707 Views
0 replies
1 likes

App keeps crashing on startup

PlanPremiumCountryUK DeviceSamsung Galaxy S7 Operating SystemAndroid Oreo My Question or IssueStarting today the app keeps crashing, resetting helped for a single usage session, then crashing ("restarting") started reoccurring.

netzrabauke
Casual Listener
Plan Premium Country UK Device Samsung Galaxy S7 Operating System Android Oreo My Question or Issue Starting today the app keeps crashing, resetting help...
2018-06-09 3:54:15 PM
454 Views
0 replies
3 likes

454 Views
0 replies
3 likes

A few problems since I got premium

Hey. I use a Sony xperia XA2 with newest available Android and Spotify version. A few weeks ago I got premium.First, everything was fine, but since a few days I have some problems. The first one was, that after I downloaded playlists or albums they g...

zn99z7_l-sfmp
Newbie
Hey. I use a Sony xperia XA2 with newest available Android and Spotify version. A few weeks ago I got premium. First, everything was fine, but since a few days I have some problems.&nb...
2018-06-08 5:32:00 PM
2018-06-09 11:57:30 AM
TechManiac
Gig Goer
470 Views
1 replies
0 likes

470 Views
1 replies
0 likes

Shuffle incorrect behaviour in playlist

PlanPremiumCountry Australia DeviceNexus 6p Operating SystemAndroid 8.0.1 My Question or Issue

Whatswong
Casual Listener
Plan Premium Country Australia Device Nexus 6p Operating System Android 8.0.1 My Question or Issue
2018-06-09 7:04:46 AM
2018-06-09 7:07:14 AM
Whatswong
Casual Listener
280 Views
1 replies
0 likes

280 Views
1 replies
0 likes

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