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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118863 Views

27 replies

4 likes

  • 118863 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239818 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239818 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600763 Views

79 replies

3 likes

  • 600763 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

493123 Views

581 replies

42 likes

Account
Free
  • 493123 Views
  • 581 replies
  • 42 likes

Spotify goes offline when switching from wifi to data

PlanPremiumCountryCanada DeviceSamsung Galaxy S8Operating SystemAndroid 8.0.0 My Question or IssueSince a couple weeks now, when I'm disconnected of a wifi network, Spotify is switching to offline mode itself even though it is turned off and that I h...

Casual Listener

Plan Premium Country Canada  Device Samsung Galaxy S8 Operating System Android 8.0.0   My Question or Issue Since a couple weeks now, when I'm disconnected of a wifi network, Spot...

Lucywae

Newbie

1716 Views

4 replies

0 likes

  • 1716 Views
  • 4 replies
  • 0 likes

MOVING TO SD CARD ANDROID 8.0

PlanPremium familyCountry AustraliaDeviceSony xperia A1Operating SystemAndroid 8.0 My Question or Issue I have tried so many things but I can't shift Spotify onto the SD card. I used to be able to do it on my old phone with the 'extreme' download opt...

Newbie

Plan Premium family Country  Australia Device Sony xperia A1 Operating System Android 8.0   My Question or Issue   I have tried so many things but I can't shift Spotify onto...

Graz2

Newbie

1157 Views

2 replies

2 likes

  • 1157 Views
  • 2 replies
  • 2 likes

Superuser Contribution Playback behavior issues

PlanPremiumCountrySwedenDeviceSamsung Galaxy 9+Operating SystemAndroid Oreo (8.0.0) My Question or IssueWill occasionally pause playback of songs - This can happen between songs AND sudden, mid-track, with the phone screen on AND off, and regardless ...

Casual Listener

Plan Premium Country Sweden Device Samsung Galaxy 9+ Operating System Android Oreo (8.0.0)   My Question or Issue Will occasionally pause playback of songs - This can happen between so...

x-_pkebh9pln

Newbie

1830 Views

3 replies

3 likes

android bug
Playback issues
  • 1830 Views
  • 3 replies
  • 3 likes

Solved!!Superuser Contribution Sesame Universal Search App Integration/Permission not working

PlanFamily PremiumCountry PhilippinesDeviceNokia 7 PlusOperating SystemAndroid Oreo 8.1 My Question or IssueI have Sesame Universal Search app currently installed, and it supports integration with Spotify app, like allowing it to search for albums an...

Visitor

Plan Family Premium Country  Philippines Device Nokia 7 Plus Operating System Android Oreo 8.1   My Question or Issue I have Sesame Universal Search app currently installed, ...

Alfredo

Roadie

1697 Views

1 replies

0 likes

  • 1697 Views
  • 1 replies
  • 0 likes

Music pauses while in other Apps - Samsung Galaxy S8+

On my way to work, I always listen to music and use some other Apss, but after a while the music just pauses, and everytime I start it again, it stopps. This always happens while I listen to music, either by listening to downloaded music or some new ...

Newbie

On my way to work, I always listen to music and use some other Apss, but after a while the music just pauses, and everytime I start it again, it stopps.   This always happens while I listen to...

Billy-J

Spotify Star

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
  • 0 likes

Spotify connect, play queue UI not updating

Android device, One Plus 5. Start a playlist on Spotify Connect. Go to "Play Queue" and navigate using "next" and "previous" buttons: The music track is changed accordingly, but the UI is not updating; the queue is visually not updated to reflect wha...

Casual Listener

Android device, One Plus 5. Start a playlist on Spotify Connect. Go to "Play Queue" and navigate using "next" and "previous" buttons: The music track is changed accordingly, but the UI is not updatin...

janus141

Casual Listener

1449 Views

2 replies

0 likes

Android
queue
UI
  • 1449 Views
  • 2 replies
  • 0 likes

Solved!! You are Offline even if i have full access internet and Wifi

PlanPremiumCountryItaly DeviceOnePlus 3TOperating SystemAndroid My Question or Issue i tried the 1 month trial.... and its about to expire so i bought a 3months of Premium... when i tried to search new songs i can do it but when i try to open an Arti...

Regular

Plan Premium Country Italy   Device OnePlus 3T Operating System Android   My Question or Issue  i tried the 1 month trial.... and its about to expire so i bought a 3months o...

Billy-J

Spotify Star

4855 Views

14 replies

0 likes

  • 4855 Views
  • 14 replies
  • 0 likes

Songs are grayed out

Hi Spotify, I found 2 songs I love recently and I can't play them. What's up with that? Love is endless - MoZellaSomething in common - Free Energy Please help!

Casual Listener

Hi Spotify, I found 2 songs I love recently and I can't play them. What's up with that?    Love is endless - MoZella Something in common - Free Energy   Please help! 

Arratyn

Casual Listener

3195 Views

6 replies

0 likes

Grayed out
  • 3195 Views
  • 6 replies
  • 0 likes

spotify not full screen

plan PremiumCountry The NetherlandsDeviceMotorola G6 plusOperating SystemAndroidOreo My Question or Issue recently i bought a motorola g6 plus, a phone with a fingerprint sensor that can also be used for 1 finger navigation true android. ofcourse i a...

Casual Listener

  plan   Premium Country  The Netherlands Device Motorola G6 plus Operating System AndroidOreo   My Question or Issue  recently i bought a motorola g6 plus, a...

Billy-J

Spotify Star

1823 Views

6 replies

1 likes

  • 1823 Views
  • 6 replies
  • 1 likes

Spotify says I Am Offline When i Try to Search for Music

So starting a couple weeks ago my Spotify stopped allowing me to search for music or listen to playlist I hadn't recently listened to, this happens both on Wi-Fi and on Data, I've been a premium member for almost two years and this is beyond infuriat...

Newbie

So starting a couple weeks ago my Spotify stopped allowing me to search for music or listen to playlist I hadn't recently listened to, this happens both on Wi-Fi and on Data, I've been a premium memb...

zerotide

Casual Listener

781 Views

1 replies

2 likes

  • 781 Views
  • 1 replies
  • 2 likes

Superuser Contribution New design

PlanPremiumCountry NorwayDeviceSamsung galaxy S7 edgeOperating SystemAndroid My Question or Issue Do I have to have permium to listen to songs now? I can hardly find the songs and they only play a little snip of them.The new update is really messy an...

Newbie

Plan Premium Country  Norway Device Samsung galaxy S7 edge Operating System Android   My Question or Issue  Do I have to have permium to listen to songs now? I can hardly fin...

Alfredo

Roadie

542 Views

1 replies

1 likes

  • 542 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify connect keeps randomly connecting

PlanPremiumDeviceSamsung Galaxy J5 Prime My Question or Issue I own a Wi-Fi speaker which i use spotify connect to play music through, however for some reason it keeps randomly connecting to it when i am out of the house/nowhere near it. I've had thi...

Casual Listener

Plan Premium Device Samsung Galaxy J5 Prime   My Question or Issue  I own a Wi-Fi speaker which i use spotify connect to play music through, however for some reason it keeps randomly ...

Alfredo

Roadie

1295 Views

3 replies

0 likes

  • 1295 Views
  • 3 replies
  • 0 likes

This thread will be killed before it can generate upvotes

Autoplaying when Bluetooth connects needs to be an OPTION. Otherwise, you are wasting my cell data. Streaming should not be mandatory everytime I get in the car. This has been brought up many times by many people. The most recent post was stuck at 98...

Casual Listener

  Autoplaying when Bluetooth connects needs to be an OPTION. Otherwise, you are wasting my cell data. Streaming should not be mandatory everytime I get in the car.   This has been brough...

matt16060936

Music Fan

765 Views

3 replies

2 likes

  • 765 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution La música se para

Estoy teniendo problemas cunado estoy escuchando música que tengo descargada. Al principio pensé que eran unos auriculares, pero al escucharlo en alta voz sigo teniendo el mismo problema, la música deja sonar y tengo que entrar a la app desde mi Andr...

Casual Listener

Estoy teniendo problemas cunado estoy escuchando música que tengo descargada. Al principio pensé que eran unos auriculares, pero al escucharlo en alta voz sigo teniendo el mismo problema, la música d...

SergioDavid

Roadie

2256 Views

3 replies

0 likes

  • 2256 Views
  • 3 replies
  • 0 likes

Superuser Contribution Android App Edit Playlist

PlanFree DeviceLG G5 My Question or Issue Old versions of Spotify used to allow you to search for song, artist, etc when trying to edit your playlist. This option has seemed to disappear in updated versions. I have been patient thinking it was a clic...

Casual Listener

Plan Free   Device LG G5   My Question or Issue  Old versions of Spotify used to allow you to search for song, artist, etc when trying to edit your playlist. This option has see...

Timetochange

Casual Listener

750 Views

3 replies

0 likes

  • 750 Views
  • 3 replies
  • 0 likes

Spotify frequently freezes or won't load

PlanPremiumCountryUnited StatesDeviceGalaxy S9+Operating SystemAndroid Oreo 8.0 My Question or Issue:I recently got a new phone, a Galaxy S9+, upgrading from my old Note 5 which ran Spotify flawlessly. Now however, Spotify frequently either fails to ...

Newbie

Plan Premium Country United States Device Galaxy S9+ Operating System Android Oreo 8.0   My Question or Issue: I recently got a new phone, a Galaxy S9+, upgrading from my old Note...

Rad_97

Newbie

8115 Views

7 replies

4 likes

  • 8115 Views
  • 7 replies
  • 4 likes

Superuser Contribution Offline mode doesn't work whatever I do

I am using a Galaxy Grand Prime Plus and although I am a premium member (student discount) in the offline mode I can only play songs for about 20 minutes. I've tried deleting the app and downloading the songs again but nothing seems to work and it's ...

Casual Listener

I am using a Galaxy Grand Prime Plus and although I am a premium member  (student discount) in the offline mode I can only play songs for about 20 minutes. I've tried deleting the app and downlo...

SergioDavid

Roadie

645 Views

3 replies

0 likes

  • 645 Views
  • 3 replies
  • 0 likes

Superuser Contribution When listening to a song with the new full screen art, queue button is hidden

Some songs have full screen album art now. For example, Feel it Still by Portugal the Man. For these songs, the View Queue button in the top right is changed to a "share" button. The View Queue button is hidden behind a menu. So not only have they ad...

Regular

Some songs have full screen album art now. For example, Feel it Still by Portugal the Man. For these songs, the View Queue button in the top right is changed to a "share" button. The View Queue butto...

SergioDavid

Roadie

1302 Views

1 replies

1 likes

  • 1302 Views
  • 1 replies
  • 1 likes

Cannot add "Starry Night" by Mamamoo to my own playlist

PlanPremiumCountry Hong KongDevice(Samsung Galaxy S6 Edge)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I cannot find the search result of Starry night by Mamamoo. But i can see the Spotify definitely added this song fr...

Casual Listener

Plan Premium Country  Hong Kong Device (Samsung Galaxy S6 Edge) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I cannot find the search...

squidyyyyyau

Casual Listener

1840 Views

2 replies

4 likes

  • 1840 Views
  • 2 replies
  • 4 likes