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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375521 Views

541 replies

34 likes

Account
Free
  • 375521 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7532 Views

0 replies

7 likes

  • 7532 Views
  • 0 replies
  • 7 likes

I can't disable the looping video on some songs.

PlanPremiumCountryGermanyDeviceSamsung Note S4Operating SystemAndroid 6.0.1 My Question or IssueI can't find an option to turn of the looping video that starts sometimes playing instead of showing the actual album cover. It slows my phone down and do...

Newbie

Plan Premium Country Germany Device Samsung Note S4 Operating System Android 6.0.1   My Question or Issue I can't find an option to turn of the looping video that starts sometimes play...

Loxer

Community Legend

1398 Views

1 replies

3 likes

  • 1398 Views
  • 1 replies
  • 3 likes

Android TV following artists and friends.

PlanFreeCountryAustralia DevicePhilips TV 55PUT6801/79Operating SystemAndroid TV My Question or Issue Can i follow artists and friends on spotify on android tv? I cannot find the artist profile when doing a search just their songs, albums, and playli...

Regular

Plan Free Country Australia   Device Philips TV 55PUT6801/79 Operating System Android TV   My Question or Issue  Can i follow artists and friends on spotify on android tv? I...

577 Views

0 replies

0 likes

Android TV following issue
  • 577 Views
  • 0 replies
  • 0 likes

Playing screen issues

I am having issues with my playing screen. When I go to play a song on my galaxy s8, the album art doesn't show up anymore. Just a a colored screen with the play controls. I tried re installing it and still got the same issue. Can you help with this?

Visitor

I am having issues with my playing screen. When I go to play a song on my galaxy s8, the album art doesn't show up anymore. Just a a colored screen with the play controls. I tried re installing it an...

pobo90

Newbie

654 Views

3 replies

0 likes

  • 654 Views
  • 3 replies
  • 0 likes

While the Internet is available the app says that I'm offline

PlanPremium - Version 8.4.63.684 armV?CountryTurkey DeviceGalaxy Note II (GT-N7100) Operating SystemAndroid 4.4.2 My Question or IssueAlthough I am connected to the Internet and not in offline mode the app says that I am in offline mode. While the ap...

Casual Listener

Plan Premium - Version 8.4.63.684 armV? Country Turkey  Device Galaxy Note II (GT-N7100)  Operating System Android 4.4.2   My Question or Issue Although I am connected to the...

VsTheWall

Newbie

963 Views

3 replies

0 likes

  • 963 Views
  • 3 replies
  • 0 likes

Solved!! How do I reorder songs in my playlist on my phone?

I have only found an option for deleting songs, but I want to change the order of songs in a playlist. How can I do that? Before I had an iphone and used this feature a lot.

Music Fan

I have only found an option for deleting songs, but I want to change the order of songs in a playlist. How can I do that? Before I had an iphone and used this feature a lot.

Ianmax

Newbie

118122 Views

25 replies

10 likes

  • 118122 Views
  • 25 replies
  • 10 likes

Superuser Contribution help me

some songs are not playin ı when touch    device LG K10

Newbie

some songs are not playin ı when touch       device LG K10

Alfredo

Roadie

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Superuser Contribution I had stogare section under the others section. But now i ve got nothing but log out section.

As i mentioned at the topic i can not reach the storage section which allows me to choose where i m gonna download musics. I could see that section at this morning but it has gone without any update. Do anyone have a solution for this? PlanPremiumCou...

Newbie

As i mentioned at the topic i can not reach the storage section which allows me to choose where i m gonna download musics. I could see that section at this morning but it has gone without any update....

Alfredo

Roadie

362 Views

1 replies

0 likes

  • 362 Views
  • 1 replies
  • 0 likes

Superuser Contribution Go online to see menu when in offline mode?

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry UkDeviceSony z5 compact Operating system Android 7.1.1 My Question or Issue I'm in offline mode and when I try to...

Regular

 None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country  Uk Device Sony z5 compact  Operatin...

Alfredo

Roadie

1624 Views

3 replies

2 likes

Offline Access
  • 1624 Views
  • 3 replies
  • 2 likes

Podcast plays next song in correct order only some of the time

Plan PremiumCountry USA DeviceLG G5Operating SystemAndroid 7.x My Question or Issue When I - play a podcast playlist (The Bright Sessions)- and the playlist is sorted by episode date - and the current episode finishes It should play the next song in ...

Gig Goer

Plan Premium Country USA   Device LG G5 Operating System Android 7.x   My Question or Issue  When I   - play a podcast playlist (The Bright Sessions) - and the playlis...

376 Views

0 replies

0 likes

  • 376 Views
  • 0 replies
  • 0 likes

Superuser Contribution Cant post music to instagram stories

PlanPremiumCountry USADeviceSamsung Galaxy S8+Operating System The button for posting to instagram stories isn't even there. I have uninstalled and reinstalled and nothing changed

Casual Listener

  Plan Premium Country  USA Device Samsung Galaxy S8+ Operating System     The button for posting to instagram stories isn't even there. I have uninstalled and reinstall...

SergioDavid

Roadie

783 Views

1 replies

0 likes

  • 783 Views
  • 1 replies
  • 0 likes

Superuser Contribution App try download my music all time

PlanPremiumCountryMéxicoDeviceMoto Z XT1650-03Operating System Android 7.1.1 My Question or Issue all time the app try download my music (when all my music is download done), i can see the download icon in notification bar, from 1 to 4 seconds

Newbie

Plan Premium Country México Device Moto Z XT1650-03 Operating System   Android 7.1.1  My Question or Issue   all time the app try download my music (when all my music is dow...

SergioDavid

Roadie

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes

Skip/Pause/Play not working via Bluetooth in my car

Hello, I am struggeling with the audio playback in my car (Seat Leon ST FR 2016). I enjoy listening to my Spotify playlists while driving very much and everything worked great until an uncertain point. Since then, the Skip, Pause and Play-function on...

Casual Listener

Hello,   I am struggeling with the audio playback in my car (Seat Leon ST FR 2016). I enjoy listening to my Spotify playlists while driving very much and everything worked great until an ...

StarGeneral

Casual Listener

1403 Views

1 replies

1 likes

  • 1403 Views
  • 1 replies
  • 1 likes

Spotify starts playing after using S Voice or making a Call on Gear S3

PlanPremiumCountry NetherlandsDeviceSamsung Gear S3 FrontierOperating SystemTizen 3.0.0.2 My Question or IssueAfter using S Voice or making a call Spotify thinks it needs to start playing.This is after I have paused the music and have done something ...

Newbie

Plan Premium Country  Netherlands Device Samsung Gear S3 Frontier Operating System Tizen 3.0.0.2   My Question or Issue After using S Voice or making a call Spotify thinks it need...

852 Views

0 replies

6 likes

Gear S3
microphone
  • 852 Views
  • 0 replies
  • 6 likes

Unfortunately, Spotify has stopped ERROR!!!!!!

PlanPremiumCountry EnglandDeviceAcer TabletOperating SystemAndroid My Question or Issue I've had Spotify premium for a good while now with no issues. All of sudden I am getting this error which effectively closes Spotify. I uninstalled and installed,...

Casual Listener

Plan Premium Country  England Device Acer Tablet Operating System Android   My Question or Issue  I've had Spotify premium for a good while now with no issues. All of sudden ...

Vics4life

Casual Listener

608 Views

2 replies

0 likes

  • 608 Views
  • 2 replies
  • 0 likes

Daily mix doesn't change daily anymore

PlanPremiumCountryUKDeviceS8, Macbook Pro, PCOperating System Android Oreo, Windows 10, Mojave My Question or Issue My daily mix doesn't change daily anymore. Heck it hasn't changed in months, maybe once this year.

Regular

  Plan Premium Country UK Device S8, Macbook Pro, PC Operating System  Android Oreo, Windows 10, Mojave   My Question or Issue  My daily mix doesn't change daily a...

SunnyGates

Gig Goer

7792 Views

4 replies

1 likes

  • 7792 Views
  • 4 replies
  • 1 likes

Search not working - ruined my party

PlanPremiumCountryUK DeviceGalaxy S8 Operating SystemAndroid My Question or IssueSearch not working. Defeats the object of subscribing to Spotify. Ruining my gathering

Newbie

Plan Premium Country UK   Device Galaxy S8   Operating System Android   My Question or Issue Search not working. Defeats the object of subscribing to Spotify. Ruining my ga...

Loxer

Community Legend

390 Views

1 replies

1 likes

  • 390 Views
  • 1 replies
  • 1 likes

Search bar does not work

PlanPremiumCountry UsDeviceSamsung Galaxy 6 Operating SystemAndroid My Question or Issue The search function does not work. It just gives me an error. I already uninstalled and reinstalled the app but it did not help. When I searched for this problem...

Newbie

Plan Premium Country  Us Device Samsung Galaxy 6  Operating System Android    My Question or Issue  The search function does not work.  It just gives me an err...

Loxer

Community Legend

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
  • 0 likes

Search function not working

PlanPremiumCountry UKDeviceSamsung Galaxy S6 EdgeOperating SystemAndroid v7 My Question or Issue Same as many have had before, search function is not working, it worked just a few days ago with no problems. Its over Wifi, as I don't stream music much...

Regular

Plan Premium Country  UK Device Samsung Galaxy S6 Edge Operating System Android v7   My Question or Issue  Same as many have had before, search function is not working, it wo...

rekt_orion

Regular

2474 Views

10 replies

2 likes

  • 2474 Views
  • 10 replies
  • 2 likes

[Android] Does my SD Card have to be formatted so I can change the storage?

My Question or IssueI'm trying to change the storage to my SD Card, but when I change it, I get a message saying that the disk is full, when there's 31GB left on the SD Card, or it just stops downloading my music. I've tried deleting the data from Sp...

Casual Listener

My Question or Issue I'm trying to change the storage to my SD Card, but when I change it, I get a message saying that the disk is full, when there's 31GB left on the SD Card, or it just stops downl...

Jpuen1

Casual Listener

642 Views

2 replies

0 likes

  • 642 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution [Android] Download via mobile provider default on after update

After the Android app update to version 8.4.62.490 arm the option to disable download data over mobile provider is now switched to on. In 15 minutes all my mobile data is gone! PlanPremiumCountry The Netherlands DeviceSamsung Galaxy 7, Android 8Opera...

Casual Listener

After the Android app update to version 8.4.62.490 arm the option to disable download data over mobile provider is now switched to on. In 15 minutes all my mobile data is gone!    Plan P...

Alfredo

Roadie

685 Views

3 replies

0 likes

  • 685 Views
  • 3 replies
  • 0 likes