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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

203359 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 203359 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

548455 Views

78 replies

3 likes

  • 548455 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

456016 Views

571 replies

38 likes

Account
Free
  • 456016 Views
  • 571 replies
  • 38 likes

Superuser Contribution No longer able to save music at SD card?

PlanPremiumCountry Device(Galaxy S7, Android Oreo) My Question or Issue I've noticed recently that my phone memory was reducing like crazy. I would always check my SD card to see if it still had enough space for new music. Then I realized that you ca...

Newbie

Plan Premium Country   Device (Galaxy S7, Android Oreo)    My Question or Issue  I've noticed recently that my phone memory was reducing like crazy. I would alwa...

Aimee_T

Roadie

708 Views

4 replies

0 likes

  • 708 Views
  • 4 replies
  • 0 likes

Superuser Contribution Mi aplicación se cierra sola.

PlanPremiumCountry MéxicoDeviceHuaweiOperating SystemAndroid My Question or IssueMi aplicación se cierra sola. Esto empezó a suceder desde la actualización,antes no tenía ningún problema para escuchar la música con mi celular en reposo con la pantall...

Newbie

Plan Premium Country  México Device Huawei Operating System Android   My Question or Issue Mi aplicación se cierra sola. Esto empezó a suceder desde la actualización,antes no tení...

Aimee_T

Roadie

2656 Views

1 replies

1 likes

  • 2656 Views
  • 1 replies
  • 1 likes

Superuser Contribution Error de descarga

PlanPrimaPaís Mex icoDispositivoLG STYLUS 3Sistema operativoAndroid 7.0 Mi pregunta o problema El problema es que no me deja descargar mi lista de reproducción, porque me indica que no queda espacio libre en el dispositivo, aunque me queda más de 20 ...

Newbie

Plan Prima País  Mex ico Dispositivo LG STYLUS 3 Sistema operativo Android 7.0   Mi pregunta o problema  El problema es que no me deja descargar mi lista de reproducción, por...

Aimee_T

Roadie

634 Views

1 replies

0 likes

  • 634 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify adds random numbers to my playlist

Every now and then Spotify adds a random number to my playlist which I delete instantly but I find it quite irritating so I hope to a solutionPlanPremiumDeviceOnePlus 6

Casual Listener

Every now and then Spotify adds a random number to my playlist which I delete instantly but I find it quite irritating so I hope to a solution Plan Premium Device OnePlus 6    

Aimee_T

Roadie

537 Views

1 replies

0 likes

  • 537 Views
  • 1 replies
  • 0 likes

Superuser Contribution Large Display

PlanPremiumCountry USDeviceSamsung Galaxy S8Operating System(Android) My Question or Issue The screen displayed while a track is playing shows no album art. I don't know how to switch it back to the original.

Regular

  Plan Premium Country  US Device Samsung Galaxy S8 Operating System (Android)   My Question or Issue  The screen displayed while a track is playing shows no album art....

Aimee_T

Roadie

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
  • 0 likes

Superuser Contribution "No se encontró una memoria" Problema en Android 7.1.1

Esto ya me ah ocurrido 3 veces, la app no abre, de repente al abrir la app me aparece una notificacion que dice "No se encontró una memoria, Verifica la memoria del dispositivo", la unica manera de que la app vuelva a abrir es que reinicie el celular...

Newbie

Esto ya me ah ocurrido 3 veces, la app no abre, de repente al abrir la app me aparece una notificacion que dice "No se encontró una memoria, Verifica la memoria del dispositivo", la unica manera de q...

Aimee_T

Roadie

1294 Views

1 replies

0 likes

  • 1294 Views
  • 1 replies
  • 0 likes

Superuser Contribution Removed songs keep on playing in playlist

I have a playlist and when I remove songs, they keep coming up in the playlist. Even after a restart of the phone. How can I fix this?

Casual Listener

I have a playlist and when I remove songs, they keep coming up in the playlist. Even after a restart of the phone.   How can I fix this?

Aimee_T

Roadie

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes

Superuser Contribution Radio and daily mix does not work

PlanPremiumCountry BrazilDevice(Samsung Galaxy 7 Edge)Operating System(Android 7.0 Nougat) My Question or Issue I can not access the radio or my daily mix`s on my phone, I am using the Spotify Connect to use thus functions on the phone. The option to...

Newbie

Plan Premium Country  Brazil Device (Samsung Galaxy 7 Edge) Operating System (Android 7.0 Nougat)   My Question or Issue  I can not access the radio or my daily mix`s on my p...

Aimee_T

Roadie

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes

Superuser Contribution Black Screen

PlanFreeCountry AmericaDeviceGalaxy J3 EclipseOperating System My Question or IssueRecently, as of today, when I bring up my music to see the time, if I can skip it, what song it is, pause and start it, anything else you can do on it, was completely ...

Newbie

Plan Free Country  America Device Galaxy J3 Eclipse Operating System   My Question or Issue Recently, as of today, when I bring up my music to see the time, if I can skip it, what ...

Aimee_T

Roadie

522 Views

1 replies

0 likes

  • 522 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android S8+ Sharing causes Spotify to crash

Hi all,App crashes when trying to share song or playlist with friends.Yes app is up to date and have tried to delete and reinstall Please help PlanPremiumCountry NZDeviceSamsung S8+Operating SystemAndroid Oreo.

Casual Listener

Hi all, App crashes when trying to share song or playlist with friends. Yes app is up to date and have tried to delete and reinstall   Please help     Plan Premium Country &n...

SergioDavid

Roadie

1231 Views

5 replies

0 likes

Android App Crash
android crash
Mobile
  • 1231 Views
  • 5 replies
  • 0 likes

Spotify keeps adding random songs

PlanPremiumCountry TurkeyDeviceOnePlus 5TOperating SystemAndroid 8.1My Question or IssueAs i mentioned above Spotify keeps adding random songs to my library and to all of my playlists. I've changed my password, logged out of everywhere but it happene...

Casual Listener

Plan Premium Country  Turkey Device OnePlus 5T Operating System Android 8.1 My Question or Issue As i mentioned above Spotify keeps adding random songs to my library and to all of my pl...

sumisumijavore

Casual Listener

881 Views

3 replies

1 likes

  • 881 Views
  • 3 replies
  • 1 likes

Superuser Contribution Certain songs pausing?freezing app

PlanFreeCountryUS DeviceSamsung Galaxy Sky Pro My Question or Issue This only happens on my phone, and only with two or three songs. When they come on, if I don't skip fast enough, the whole app stalls for a good five mintes or more. I've tried reins...

Regular

  Plan Free Country US   Device Samsung Galaxy Sky Pro     My Question or Issue  This only happens on my phone, and only with two or three songs. When they come on...

ImpTheLynx

Regular

1008 Views

5 replies

0 likes

  • 1008 Views
  • 5 replies
  • 0 likes

You are currently set to offline - but I can't login to change it

PlanPremiumCountry CanadaDevice Samsung Galaxy Neo S5Operating System My Question or Issue When I click the spotify app on my mobile I am prompted to login. I enter my "email or username" and password which I've reset. I get a message that says "you ...

Visitor

Plan Premium Country  Canada Device  Samsung Galaxy Neo S5 Operating System     My Question or Issue  When I click the spotify app on my mobile I am prompted to log...

tjinca1

Casual Listener

1697 Views

1 replies

0 likes

  • 1697 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Compatibility Android Go Edition

Does the Spotify Android App work on the Go Edition of Android? And if so, can anyone say what the experience is like compared to the Full Edition of Android? Cheers

Casual Listener

Does the Spotify Android App work on the Go Edition of Android?   And if so, can anyone say what the experience is like compared to the Full Edition of Android?   Cheers

chíwí

Casual Listener

11326 Views

2 replies

1 likes

  • 11326 Views
  • 2 replies
  • 1 likes

Songs in mixtapes start where you last stopped.

PlanPremium, probably bothCountry GermanyDeviceGalaxy S 8Operating SystemAndroid 8.0.0 My Question or Issue The songs in a mixtape start where I last stopped listening to them, although another song was played before it. Recreate: * Start a mixtape* ...

Casual Listener

  Plan Premium, probably both Country  Germany Device Galaxy S 8 Operating System Android 8.0.0   My Question or Issue  The songs in a mixtape start where I last stoppe...

Loxer

Community Legend

1036 Views

3 replies

0 likes

Android 8
bug
Mixtapes
  • 1036 Views
  • 3 replies
  • 0 likes

Superuser Contribution Offline issue still happening

Spotify 8.4.61.683, oneplus 5 android version 8.1.0 Was using spotify with it send to offline. I got randomly logged out. When I try to log back in, it says " you are sent to offline, please go online to connect". I have followed the work around list...

Regular

Spotify 8.4.61.683, oneplus 5 android version 8.1.0   Was using spotify with it send to offline. I got randomly logged out. When I try to log back in, it says " you are sent to offline, please...

evo4g63t

Roadie

1192 Views

5 replies

1 likes

  • 1192 Views
  • 5 replies
  • 1 likes

Superuser Contribution Spotify does a pause after one second each song

Plan PremiumCountry MéxicoDevice Moto X4Operating System Android Oreo My Question or Issue Every song that is played manually does a pause after one second and then it's played normally, even if it's played over WiFi or Mobile Data, downloaded or not...

Casual Listener

Plan  Premium Country  México Device  Moto X4 Operating System  Android Oreo   My Question or Issue  Every song that is played manually does a pause after...

MaverickQRZ

Casual Listener

468 Views

2 replies

0 likes

  • 468 Views
  • 2 replies
  • 0 likes

CANNOT CONNECT

My Question or Issue I don't know why I can't use my spotify. I tried deleting then reinstalling. It works for like 8hrs then it won't work again. I'm currently using a vivo v5 phone. And my spotify is Premium. PLEASE HELP!This is what the app shows ...

Newbie

    My Question or Issue  I don't know why I can't use my spotify. I tried deleting then reinstalling. It works for like 8hrs then it won't work again.    I'm currently ...

ja_torres

Casual Listener

756 Views

5 replies

0 likes

  • 756 Views
  • 5 replies
  • 0 likes

Solved!! My playlist has most songs grayed out on my phone, despite them all working on PC and friend's phone

PlanPremiumCountry USDevice(Samsung Galaxy S8, Macbook Pro,)Operating System(Android v 8.0, Windows 10) My Question or Issue I just got this new phone and for whatever reason this playlist in particular has most songs grayed out. Other playlists are ...

Casual Listener

Plan Premium Country  US Device (Samsung Galaxy S8, Macbook Pro,) Operating System (Android v 8.0, Windows 10)   My Question or Issue  I just got this new phone and for whate...

tripped144

Casual Listener

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
  • 0 likes

Spotify keeps adding songs to my playlists and it keeps on playing songs that I chose not to play.

So spotify keeps on adding in songs to my playlist and plays songs that I have put do not play on. Please help.

Newbie

So spotify keeps on adding in songs to my playlist and plays songs that I have put do not play on. Please help.  

lonelymillionai

Newbie

672 Views

1 replies

0 likes

  • 672 Views
  • 1 replies
  • 0 likes